dental office front desk agent Jobs in Miami

dental office front desk agent

front desk admin

optical sales /front desk /assistant Jobs in Miami

optical sales /front desk /assistant

part- time front desk associate Jobs in Miami

part- time front desk associate

optical sales front desk assistant

MARTHA VIERA MD PA

<div>
 
 
 Company Description
 
 MARTHA VIERA MD PA is a medical practice located at in Coral Gables, Florida, serving patients from the greater Miami area. The practice focuses on providing personalized, high-quality medical care in a professional and respectful environment. Team members work closely with patients and clinicians, contributing to efficient office operations and positive patient experiences. The practice values reliability, collaboration, and a strong commitment to patient service, offering opportunities to grow skills in a community-focused healthcare setting.
 
 
 
 Role Description
 
 The Medical Assistant will support daily clinical and administrative operations in an on-site setting located in Miami, FL. This part-time role includes preparing exam rooms, taking vital signs, assisting with procedures, and supporting patient flow throughout the day. The Medical Assistant will help with patient intake, documenting medical histories, updating electronic medical records, and ensuring accurate and confidential handling of patient information, qssitinf in medical and aesthetic procedures. Additional responsibilities include scheduling appointments, coordinating follow-ups, managing supplies, and communicating clearly and compassionately with patients and team members. The role requires consistent adherence to clinical protocols, infection control standards, and practice policies.
 
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Clinical support skills in Medical Assisting and Patient Care, including vital signs, basic procedures, and patient preparation.
 </li>
 <li>
 Knowledge of Medical Terminology to accurately understand and document clinical information.
 </li>
 <li>
 Experience in a Medical Office setting, including front desk support, appointment scheduling, and patient communication.
 </li>
 <li>
 Ability to manage and maintain Medical Records with attention to accuracy, confidentiality, and regulatory compliance.
 </li>
 <li>
 Relevant certification or training as a Medical Assistant (CMA/RMA or equivalent) preferred.
 </li>
 <li>
 Strong interpersonal, communication, and customer service skills, with a patient-centered approach.
 </li>
 <li>
 Basic computer proficiency and familiarity with electronic health record (EHR) systems.
 </li>
 <li>
 Ability to stand for extended periods, assist with clinical procedures, and follow safety and infection control protocols.
 </li>
 <li>
 Prior experience in an outpatient or private practice environment is beneficial.
 </li>
 </ul>
</div>

Medical Assistant

Sheraton

<div>Sheraton Miami Airport Hotel &amp; Executive Meeting Center is looking for a Night Auditor Supervisor to join our team! As the Night Auditor Supervisor, you will oversee and manage the overnight Front Office operations while ensuring accurate completion of the nightly audit process, exceptional guest service, and a safe and secure hotel environment. You will be responsible for supervising the overnight front desk team, maintaining financial accuracy, resolving guest concerns, and serving as the overnight leader in the absence of senior management. The Night Auditor Supervisor plays a vital role in ensuring a seamless transition between business days while upholding brand standards and delivering outstanding hospitality.
Essential Duties:<ul><li>
Lead and supervise the overnight Front Office team, ensuring exceptional guest service and efficient hotel operations.</li><li>
Oversee all overnight front desk functions, including guest check-in, check-out, reservations, billing, and guest inquiries.</li><li>
Complete the nightly audit by balancing and reconciling daily financial transactions, ensuring accuracy of all hotel revenue and reports.</li><li>
Provide training, coaching, and support to Night Auditors and overnight Front Desk Associates.</li><li>
Ensure compliance with hotel policies, procedures, cash handling standards, and brand requirements.</li><li>
Must be able to withstand prolonged periods of standing and/or walking.</li><li>
Ability to sit at a desk and work on a computer for prolonged periods of time.</li><li>
Must be able to lift up to 30 pounds at times.</li><li>
Ability to work a flexible overnight schedule, including weekends and holidays.</li></ul>
Specific requirements of the role:<ul><li>
Supervise all overnight Front Office operations, ensuring accurate completion of the night audit and end-of-day processes.</li><li>
Review and verify guest accounts, room charges, tax postings, cash transactions, and credit card settlements for accuracy.</li><li>
Prepare and distribute daily financial, operational, and management reports.</li><li>
Monitor and resolve guest concerns promptly and professionally while serving as the primary overnight manager on duty.</li><li>
Ensure compliance with accounting procedures, cash controls, and data security standards.</li><li>
Coordinate with Housekeeping, Engineering, Security, and other departments to maintain smooth overnight operations and prepare for the following business day.</li><li>
Monitor hotel safety and security throughout the overnight shift and respond appropriately to emergencies or operational issues.</li><li>
Assist with scheduling, onboarding, training, and performance development of overnight Front Office associates.</li><li>
Maintain accurate records and communicate important operational updates to hotel leadership.</li><li>
Ensure compliance with safety, security, and hospitality standards.</li><li>
Perform other duties as assigned.</li></ul><ul><li>
High school diploma or equivalent required; associate or bachelor's degree in hospitality management, Business Administration, Accounting, or a related field preferred, or an equivalent combination of education and work-related experience.</li><li>
Previous hotel Front Office or Night Audit experience required; supervisory or leadership experience preferred.</li><li>
Accounting or bookkeeping experience is a plus.</li><li>
Strong organizational, analytical, and time management skills with exceptional attention to detail.</li><li>
Strong leadership and communication skills; able to delegate responsibilities and communicate professionally with guests, associates, and management.</li><li>
Excellent customer service, conflict resolution, and problem-solving abilities.</li><li>
Experience with hotel Property Management Systems (PMS) and night audit software preferred.</li><li>
Proficiency in Microsoft Office Suite or related software.</li><li>
Ability to work independently, exercise sound judgment, and maintain professionalism in a fast-paced environment.</li></ul>
Sheraton Miami Airport Hotel &amp; Executive Meeting Center is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Sheraton Miami Airport Hotel &amp; Executive Meeting Center is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Sheraton Miami Airport Hotel &amp; Executive Meeting Center are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Sheraton Miami Airport Hotel &amp; Executive Meeting Center will not tolerate discrimination or harassment based on any of these characteristics and encourages applicants of all ages.</div>

Night Audit Supervisor

Floridental Clinic

Overview Join our dynamic dental team as a Dental Assistant and become a vital part of delivering exceptional oral healthcare! In this energetic role, you will support dentists and hygienists by providing chairside assistance, managing patient care, and ensuring smooth clinic operations. Your enthusiasm and attention to detail will help create a welcoming environment where patients feel comfortable and cared for. This paid position offers an exciting opportunity to develop your skills in a fast-paced, friendly setting dedicated to improving smiles every day.Responsibilities<ul><li>Assist dentists during a variety of treatment procedures, including general dentistry, prosthodontics, endodontics, and pediatric dentistry, ensuring all instruments and materials are prepared and sterilized according to infection control protocols.</li><li>Operate dental equipment such as X-ray machines, 3D scanners, and medical imaging devices while maintaining proper safety standards.</li><li>Take and develop dental radiographs (X-rays), ensuring high-quality images for accurate diagnosis.</li><li>Manage patient records using Electronic Medical Record (EMR) systems like Eaglesoft or Dentrix, accurately documenting treatment details, medical history, vital signs, and medical documentation in compliance with HIPAA regulations.</li><li>Support patient care by taking vital signs, reviewing medical histories, and explaining procedures clearly to foster trust and comfort.</li><li>Maintain a sterile environment through aseptic techniques and infection control practices to safeguard patient health.</li><li>Collaborate with the dental team in four-handed dentistry practices to enhance efficiency during procedures.</li><li>Assist with dental terminology explanations for patients and ensure clear communication throughout treatment processes.</li><li>Support the front desk team as needed by performing duties typical of a dental receptionist, including scheduling appointments and managing patient flow.</li><li>Keep the clinical area organized, stocked with supplies, and ready for daily operations to maximize productivity.</li><li>Uphold confidentiality standards related to medical records and adhere to all regulatory requirements related to HIPAA compliance.</li></ul>Requirements<ul><li>Proven experience working in a dental clinic setting with familiarity in general dentistry procedures.</li><li>Proficiency with Eaglesoft is a plus.</li><li>Strong knowledge of dental assisting techniques including chairside assisting, aseptic technique, anatomy knowledge, infection control, and dental terminology.</li><li>Ability to operate X-ray equipment safely and effectively; certification in radiography preferred.</li><li>Experience with medical imaging devices such as 3D scanners is advantageous.</li><li>Knowledge of pediatric dentistry practices is highly desirable for working with young patients.</li><li>Familiarity with HIPAA regulations concerning medical documentation and records management.</li><li>Excellent communication skills to explain procedures clearly and compassionately to patients of all ages.</li><li>Ability to work efficiently within a team environment practicing four-handed dentistry for optimal patient care.</li><li>Certification or training in vital signs measurement and basic medical terminology is preferred. Join us as a Dental Assistant where your energy fuels our mission&mdash;delivering top-tier dental care while advancing your career in a supportive environment that values your skills!</li></ul>Job Type: Full-timePay: From $20.00 per hourWork Location: In person

Dental Assistant

Actalent

<div>
 
 Job Title: Certified Medical Assistant
 
 
 Job Description
 
 
 
 This role supports a growing wellness and aesthetics practice as a key member of the clinical team, providing hands-on assistance with aesthetic treatments, injectable procedures, wellness services, and patient education while ensuring an exceptional, concierge-style patient experience. The Certified Medical Assistant works closely with physicians, nurse practitioners, and injectors to deliver safe, high-quality care, maintain accurate clinical documentation, and support both front and back office operations in a fast-paced medical spa environment.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Prepare patients for aesthetic and wellness consultations and treatments, ensuring they feel informed, comfortable, and ready for procedures.
 </li>
 <li>
 Assist physicians, nurse practitioners, and injectors during aesthetic and wellness procedures, including injectable and non-surgical treatments.
 </li>
 <li>
 Room patients, obtain and document vital signs, collect medical history, and accurately update electronic medical records (EMRs).
 </li>
 <li>
 Support injectable procedures such as Botox, dermal fillers, PRP, and other non-surgical aesthetic treatments by preparing supplies, assisting during injections, and documenting treatments.
 </li>
 <li>
 Assist with wellness services including weight management programs, hormone therapy, peptide therapy, and vitamin injections.
 </li>
 <li>
 Perform phlebotomy, specimen collection, and point-of-care testing as needed, following clinical protocols and safety standards.
 </li>
 <li>
 Maintain accurate and complete patient records and treatment documentation in EMR/EHR systems.
 </li>
 <li>
 Provide exceptional customer service throughout the patient journey, from initial contact through follow-up care.
 </li>
 <li>
 Educate patients on pre- and post-treatment instructions, ensuring they understand how to prepare for and care for themselves after procedures.
 </li>
 <li>
 Answer patient questions regarding procedures, skincare products, wellness services, and follow-up care in a clear and professional manner.
 </li>
 <li>
 Schedule appointments, coordinate treatment plans, and help organize patient visits to optimize the patient experience and provider schedules.
 </li>
 <li>
 Assist with patient retention and follow-up initiatives, including reminder calls, follow-up check-ins, and support for ongoing treatment plans.
 </li>
 <li>
 Maintain treatment rooms, equipment, and clinical supplies in a clean, organized, and ready-to-use condition.
 </li>
 <li>
 Ensure compliance with OSHA, HIPAA, infection control, and safety protocols in all clinical and administrative activities.
 </li>
 <li>
 Manage inventory of injectables, medical supplies, skincare products, and wellness treatments, including monitoring stock levels and reporting needs.
 </li>
 <li>
 Support front-office operations when needed, including patient check-in and check-out, phone support, and general administrative tasks.
 </li>
 <li>
 Contribute to a professional, welcoming, and spa-like environment that reflects a high standard of care and service.
 </li>
 <li>
 Engage in long-term professional development, with the potential to grow into practice management responsibilities over time.
 
 
 </li>
 </ul>
 
 Essential Skills
 
 
 
 <ul>
 <li>
 Current certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA).
 </li>
 <li>
 High school diploma or equivalent.
 </li>
 <li>
 Minimum 5 years of medical assistant experience.
 </li>
 <li>
 Experience in aesthetics, dermatology, plastic surgery, IV therapy, med spa, and/or wellness settings.
 </li>
 <li>
 Knowledge of Botox, dermal fillers, PRP, laser treatments, and skincare products.
 </li>
 <li>
 Bilingual fluency in English and Spanish.
 </li>
 <li>
 Proficiency with EMR/EHR systems and accurate electronic documentation.
 </li>
 <li>
 Strong patient care skills, including patient intake, vital signs, and medical history collection.
 </li>
 <li>
 Phlebotomy experience, including specimen collection and point-of-care testing.
 </li>
 <li>
 Experience with injections in a clinical or aesthetic setting.
 </li>
 <li>
 Solid understanding of medical terminology relevant to aesthetics and wellness.
 </li>
 <li>
 Strong interpersonal and communication skills for working closely with patients and providers.
 </li>
 <li>
 Exceptional attention to detail, accuracy, and professionalism.
 </li>
 <li>
 Ability to schedule appointments and coordinate patient treatment plans effectively.
 </li>
 <li>
 Comfort working in a fast-paced, concierge-style medical spa environment.
 
 
 </li>
 </ul>
 
 Additional Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 Demonstrated passion for health, wellness, and aesthetics.
 </li>
 <li>
 Experience supporting injectable procedures such as Botox, dermal fillers, and PRP.
 </li>
 <li>
 Familiarity with weight management programs, hormone therapy, peptide therapy, and vitamin injections.
 </li>
 <li>
 Ability to provide clear pre- and post-treatment education to patients.
 </li>
 <li>
 Strong organizational skills to manage multiple patients, tasks, and priorities.
 </li>
 <li>
 Experience managing inventory of injectables, medical supplies, skincare products, and wellness treatments.
 </li>
 <li>
 Comfort assisting with both clinical and front-office responsibilities as needed.
 </li>
 <li>
 Professional demeanor and customer service mindset aligned with a concierge-style practice.
 </li>
 <li>
 Interest in long-term career growth, including potential advancement into practice management.
 
 
 </li>
 </ul>
 
 Work Environment
 
 
 
 This position is 100% onsite in a concierge aesthetics medical spa, providing personalized, appointment-based care in a small, intimate setting where you work closely 1:1 with a physician. The practice operates by appointment only, creating a focused and calm environment that allows for high-touch, individualized patient experiences. During the summer slow season, the schedule typically includes 2 in-office clinical days and 1 office/clerical day, totaling approximately 16&ndash;24 hours per week. During the winter season, the schedule generally increases to 4 in-office clinical days and 1 office/clerical day, totaling approximately 32&ndash;40 hours per week. The environment combines a spa-like atmosphere with a clinical setting, using medical-grade equipment, injectables, skincare products, and wellness therapies, and emphasizes professionalism, cleanliness, and adherence to safety and privacy standards.
 
 
 
 Job Type &amp; Location
 
 
 
 This is a Permanent position based out of Miami, FL.
 
 
 
 Pay And Benefits
 
 
 
 The pay range for this position is $20800.00 - $72800.00/yr.
 
 
 Competitive compensation Paid holidays Employee discounts on aesthetic treatments and skincare products Professional development and training opportunities
 
 
 
 Workplace Type
 
 
 
 This is a fully onsite position in Miami,FL.
 
 
 
 Application Deadline
 
 
 
 This position is anticipated to close on Aug 10, 2026.
 
 
 
 About Actalent
 
 
 
 Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing&reg; winner for both client and talent service.
 
 
 The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
 
 
 If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
 
 
 
 San Francisco Fair Chance Ordinance:
 
 Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
 
 
 
 Massachusetts Lie Detector:
 
 It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
 
 
 
 Use of Artificial Intelligence (AI):
 
 We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
</div>

Certified Medical Assistant

Mount Sinai Medical Center

<div>As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Department:
Job Description Summary:<h2 class="jobSectionHeader">
Position Responsibilities</h2><ul><li>
Provides for patient privacy and confidentiality by handling sensitive patient information with discretion.</li><li>
Attends updates from Dept of Vital Statistics as they are offered to keep appraised of changes in the laws.</li><li>
Keeps supervisor updated on changes, written communication, statistical reports from the Department of Vital Statistics in a timely manner.</li><li>
Meets all County and State deadlines as it relates to Birth Certificates.</li><li>
Maintains competency with computer and software programs related to birth statistics and Healthy Start Program. Initiates Healthy Start screening.</li><li>
Is flexible with work schedule to meet volume needs, works weekends as needed.</li><li>
Provides orientation and additional update training as needed to other secretaries cross-trained to cover her absence or during high volume periods.</li><li>
Collects and transcribes patient data accurately.</li><li>
Refers complex questions to supervisor or other appropriate person.</li><li>
Is knowledgeable and adheres to infant abduction prevention program.</li><li>
Interviews every pt. to complete birth certificate form, including demographics, baby&rsquo;s name, correct spelling, and obtain medical information from mother&rsquo;s chart needed to comply with state regulations.</li><li>
Understands state laws re; paternity, unmarried couples, and initiates proper forms as needed.</li><li>
Understands and complies with deadlines imposed by state law to ensure MSMC does not get fined.</li><li>
Correctly types entire birth certificate without error, returns to parents for signatures.</li><li>
Explains correct procedure to parents for obtaining social security card.</li><li>
Checks all ID as required by state. Scan photo ID of every visitor, enter room and name of pt. being visited.</li><li>
Willing to cover sick calls, vacations, and every other Saturday for full time Birth Registrar, remaining hours on unit will be same as unit secretary.</li><li>
Must be at front desk at all times, get coverage for any reason to leave desk.</li><li>
Monitors video cameras which record activity on 3 Blum and exit doors.</li><li>
Calls pt. and verify visitor is known to pt. if visitor does not have photo ID, or call security or charge nurse for any suspicious persons.</li><li>
Performs other tasks as assigned.</li><li>
Ensures each scheduled patient has complete charges and posts charges daily. Follows department charge capture procedures in accordance with hospital-wide charge capture procedures.</li><li>
Ensures accurate data input of item descriptions, quantities, and any other specific information</li><li>
Reviews charge capture on a daily basis to ensure accuracy and timeliness of charges and verifies with manager/team leader for reasonableness of no charges, minimal charges, unusually high charges, or high quantities related to the reconciliation standards established for the department.</li><li>
Reconciles patient charges to services provided in department on a daily basis utilizing the computer reports from HSM and Star. Re-bills accounts when necessary.</li><li>
Sends copy of signed billing slip for non-file items to purchasing daily.</li><li>
Notifies manager/team leader of any incorrect information or discrepancies in data files, edits appropriately as directed.</li><li>
Reviews and matches daily patient schedule to Department Log Detail for Reports specific for each cost center for accuracy and completeness. Communicates incorrect and/or missing charges to manager/team leader.</li><li>
Reviews and reconciles all reports associated with daily charge capture procedure. Communicates any variance identified to manager/team leader to initiate immediate follow up for corrective action.</li><li>
Investigates and resolves any discrepancy between Patient Logs/schedules on the same day. Notifies manager/team leader when trends are identified.</li><li>
Communicates any patient type or account number errors daily to manager/team leader and/or Registration for correction.</li><li>
Assures efficient and timely transfer of patient charts to journaling clerk. Copies charts, as necessary, to facilitate corrective follow up for errors, exceptions, or charge information to minimize delays for journaling.</li><li>
Posts Recovery daily charges.</li></ul><h2 class="jobSectionHeader">
Qualifications</h2><ul><li><h3 class="jobSectionHeader">
License/Registration/Certification</h3><ul><li>
BLS certification preferred.</li></ul></li><li><h3 class="jobSectionHeader">
Education</h3><ul><li>
High School or GED equivalent preferred. Medical terminology proficiency preferred.</li></ul></li><li><h3 class="jobSectionHeader">
Experience</h3><ul><li>
1-2 years experience preferred, preferably within healthcare.</li></ul></li></ul>
Benefits:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:<ul><li>
Health benefits</li><li>
Life insurance</li><li>
Long-term disability coverage</li><li>
Healthcare spending accounts</li><li>
Retirement plan</li><li>
Paid time off</li><li>
Pet Insurance</li><li>
Tuition reimbursement</li><li>
Employee assistance program</li><li>
Wellness program</li><li>
On-site housing for select positions and more!</li></ul>
Degree Requirements:
Certification:</div>

Unit Secretary Labor and Delivery

Medsien Inc.

<div>Full time 1099 position

We are seeking a Remote Certified Medical Assistant that is bilingual in Russian

Must be a Nationally Certified Medical Assistant

Medsien is a leading provider of Chronic Care Management and Remote patient monitoring services to medical practices across the United States.

Medsien is seeking a skilled and compassionate Certified Medical Assistant (CMA) to join our team. In this role, you will play a crucial part in assisting patients in enrolling into various healthcare programs. The ideal candidate should possess exceptional communication skills, a strong understanding of medical terminology, and a passion for helping others access necessary healthcare services.

We provide highly personalized care for each patient. Patients have the same care partner &ndash; a Certified Medical Assistant (CMA) &ndash; that calls and stays in touch with the patient each month. The patients and care partners know each other well, building strong relationships and trust. Care partners know their patient's health and health history well, so they can provide comprehensive, continuous support to their patients. Patients and practices each see the Medsien care team as an extension of the practice. Strong relationships between patients and the care team build engagement, which improves patient health outcomes. Personalized care is a key component of Medsien programs' long-term success.
Responsibilities:
<div>
<ul><li>Patient Enrollment: Guide patients through the enrollment process for healthcare programs, ensuring accurate and complete documentation.</li></ul>
<ul><li>Program Eligibility Assessment: Evaluate patient eligibility for specific healthcare programs based on criteria provided, such as age, medical conditions, or other qualifying factors.</li></ul>
<ul><li>Patient Consultation: Conduct comprehensive consultations with patients to gather necessary information and explain the benefits and requirements of various healthcare programs.</li></ul>
<ul><li>Documentation and Record-Keeping: Accurately document patient information, enrollment details, and program eligibility assessments in electronic health records (EHR) or other designated systems.</li></ul>
<ul><li>Follow-Up and Coordination: Monitor the progress of enrollment applications, communicate with patients, and collaborate with internal and external stakeholders to facilitate the enrollment process.</li></ul>
<ul><li>Patient Education: Provide patients with clear and concise explanations regarding healthcare programs offered by Medsien.</li></ul>
<ul><li>Compliance and Privacy: Adhere to all relevant privacy regulations, such as HIPAA, and maintain strict confidentiality of patient information.</li></ul>
<ul><li>Program Updates: Stay informed about changes, updates, and new offerings related to healthcare programs, and effectively communicate these changes to patients.</li></ul>
<ul><li>Collaborative Approach: Work closely with healthcare providers, insurance companies, social workers, and other relevant parties to ensure seamless patient enrollment.</li></ul>
</div>
Requirements:
<div>
<ul><li>Certified Medical Assistant: Possess an active certification as a Medical Assistant from a nationally accredited institution ( NHA, AAMA,NCCT, NAHP, etc).</li></ul>
<ul><li>Medical Terminology: Strong knowledge of medical terminology, procedures, and diagnoses to accurately assess patient eligibility.</li></ul>
<ul><li>Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex information in a clear and understandable manner.</li></ul>
<ul><li>Empathy and Compassion: Demonstrated ability to interact with patients empathetically, showing sensitivity to their needs and concerns.</li></ul>
<ul><li>Attention to Detail: Keen eye for detail to ensure accurate completion of enrollment applications and documentation.</li></ul>
<ul><li>Organization and Time Management: Effective organizational skills to manage multiple patient enrollments, prioritize tasks, and meet deadlines.</li></ul>
<ul><li>Technology Proficiency: Familiarity with electronic health records (EHR) systems, computer proficiency, and the ability to quickly learn new software applications.</li></ul>
<ul><li>Ethical Conduct: Maintain a high level of professionalism, integrity, and ethical conduct when dealing with sensitive patient information.</li></ul>
<ul><li>Team Player: Ability to work collaboratively in a fast-paced environment, demonstrating flexibility, adaptability, and a positive attitude.</li></ul>
</div>
Join our team and make a meaningful impact on patients' lives by ensuring they have access to essential healthcare programs. If you are a compassionate and dedicated Certified Medical Assistant with a passion for helping others, we invite you to apply. 
 
 Monday - Friday
 Remote in the United States only

 This is a 1099 role and does not come with benefits</div>

Remote Certified Medical Assistant- Bilingual Russian

University of Miami

<div>Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
The University of Miami/UHealth Department of Patient Access has an exciting opportunity for a full-time Patient Access Optimization Consultant (H) to work in Miami, FL. supporting operational performance through technology, process redesign, analytics, and change management. The Patient Access Optimization Consultant partners closely with operational, clinical, revenue cycle, IT, digital health, and leadership teams to identify opportunities, develop scalable solutions, support system implementations, and promote adoption of patient access to best practices across the health system. 
CORE JOB FUNCTIONS
<ul><li>Provides consultative support to patient access leaders and operational teams to improve access workflows, scheduling processes, registration accuracy, and front-end operational performance.
</li><li>Supports enterprise-wide patient access optimization initiatives focused on improving patient throughput, access to care, appointment availability, and the overall patient experience.
</li><li>Assesses operational barriers impacting patient access and collaborates with stakeholders to develop sustainable solutions that improve productivity, patient satisfaction, and revenue cycle outcomes.
</li><li>Analyzes operational data, key performance indicators, dashboards, and workflow trends to identify opportunities and support continuous improvement efforts.
</li><li>Develops, documents, and supports implementation of standardized workflows across ambulatory, procedural, specialty, and hospital-based settings.
</li><li>Partners with operational leaders to improve scheduling accuracy, provider template utilization, appointment capacity management, and related access standards.
</li><li>Supports patient access projects from planning through implementation, including project plans, timelines, communication materials, training plans, readiness activities, and adoption monitoring.
</li><li>Coordinates multidisciplinary workgroups, meetings, and stakeholder discussions to promote alignment, decision-making, and successful change adoption.
</li><li>Serves as a subject matter resource for patient access transformation initiatives, including scheduling, registration, financial clearance, digital access, and workflow redesign efforts.
</li><li>Supports technology initiatives related to patient access, including Epic optimization, CRM and patient engagement tools, digital check-in, self-service solutions, and workflow automation.
</li><li>Participates in design sessions, workflow validation, testing, user acceptance testing, operational readiness activities, go-live support, and stabilization for patient access systems and process changes.
</li><li>Collaborates with Revenue Cycle, Central Insurance Verification, Preauthorization, Financial Clearance, and Patient Financial Services teams to improve front-end financial workflows and reduce downstream issues.
</li><li>Facilitates performance improvement initiatives using process improvement and change management methodologies to enhance operational efficiency and patient access outcomes.
</li><li>Prepares recommendations, presentations, reports, and implementation materials for leaders and stakeholders related to patient access performance, process improvement, and operational optimization.
</li><li>Adheres to University and unit-level policies and procedures and safeguards University assets.
</li></ul>This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
<ul><li>Bachelor&rsquo;s degree in relevant field required
</li><li>Minimum 7 year of relevant experience required
</li><li>Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
</li><li>Teamwork: Ability to work collaboratively with others and contribute to a team environment.
</li><li>Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. - Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.
</li></ul>Any appropriate combination of relevant education, experience and/or certifications may be considered.
#LI-NN1
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff</div>

Patient Access Optimization Consultant (H)

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