passenger service agent

passenger service agent (part time) Jobs in Tampa

passenger service agent (part time)

airline baggage supervisor

passenger service supervisor Jobs in Tampa

passenger service supervisor

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passenger service lead

Alliance Ground International

<div><p><b>Job Description:</b></p><p></p><div><p>
Do you enjoy working in a fast-paced, safety-obsessed aviation environment?</p><p></p><p><b>
Position Overview: </b>The Passenger Service Lead oversees and coordinates the day-to-day operations of the passenger service team. This role ensures excellent customer service, efficient check-in, boarding processes, and smooth coordination between departments to enhance the overall passenger experience at the airport.</p></div><p></p><div><p>
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.</p></div><p></p><div><p><b><br>
Job Responsibilities:</b></p></div><div><ul><li><p>
Be actively involved with all passenger service duties in your area (checking in passengers, luggage, communicating with passengers, and coordinating ticket counter activities with vendors, flight, and ground handling teams).</p></li></ul></div><div><ul><li><p>
Delegate passenger service duties in your assigned area (either a gate or ticket counter).</p></li></ul></div><div><ul><li><p>
Serve as point person to address passenger concerns and questions and make PA announcements to update passengers on flight statuses as needed.</p></li></ul></div><div><ul><li><p>
Maintain gate security to ensure only properly ticketed passengers access the jetway.</p></li></ul></div><div><ul><li><p>
Be responsible for conducting on-the-job training and coaching for new team members.</p></li></ul></div><div><ul><li><p>
Observe and enforce all AGI and airline safety regulations and company policies.</p></li></ul></div><p></p><div><p><b>
Safety, Security and Compliance</b>:</p></div><p></p><div><p><br>
All AGI Team members have a responsibility and duty while at work to:</p></div><div><ul><li><p>
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.</p></li></ul></div><div><ul><li><p>
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.</p></li></ul></div><div><ul><li><p>
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.</p></li></ul></div><div><ul><li><p>
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.</p></li></ul></div><div><ul><li><p>
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.</p></li></ul></div><div><ul><li><p>
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.</p></li></ul></div><div><ul><li><p>
Fully understand AGI Health &amp; Safety and Security policies.</p></li></ul></div><div><ul><li><p>
Attend training courses as may be required by AGI.</p></li></ul></div><p></p><div><p><b>
Physical Requirements:</b></p></div><div><ul><li><p>
Lift up to 70 pounds (32 kg) on a regular basis</p></li></ul></div><div><ul><li><p>
Stand, lift, bend, push and pull on a frequent basis and for extended periods</p></li></ul></div><div><ul><li><p>
Work around jet and machinery noises</p></li></ul></div><p></p><div><p><b>
Qualifications and Skills:</b></p></div><div><ul><li><p><b>
Education</b>: High school diploma or equivalent; additional training or certification in customer service or aviation preferred.</p></li></ul></div><div><ul><li><p>
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.</p></li></ul></div><div><ul><li><p><b>
Experience</b>: 3+ years in passenger services or ground operations, with at least 1 year in a leadership or supervisory role.</p></li></ul></div><div><ul><li><p><b>
Skills</b>: Strong leadership, communication, and problem-solving skills. Proficiency in reservation and check-in systems.</p></li></ul></div><div><ul><li><p><b>
Knowledge</b>: In-depth understanding of passenger handling procedures, airline policies, and safety regulations.</p></li></ul></div><p></p><div><p><br>
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part-time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include a company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.</p></div><p></p><div><p><br>
The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!</p></div><p></p><p><br>
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</p></div>

Passenger Service Lead

<p>Job Description:<br/></p><p>Job Description:<br/></p><p>From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Supervisor you&rsquo;ll ensure our traveling customers are kept well-informed and are in the right place at the right time. Following safety, security, and airline-specific procedures, you&rsquo;ll put our customers - and their customers&rsquo; needs at the heart of everything our AGI Passenger Service Supervisors do. This is a customer-facing role with a goal to providing first-class customer service to each traveler we encounter. If you are friendly, outgoing focusing on outstanding customer service, then let your career take off with AGI as a Passenger Service Supervisor!<br/></p><p>Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.<br/></p><p>Job Responsibilities:<br/></p><p>Direct and assist Passenger Service Agents and Leads on shift, assign duties as needed, and resolve escalated customer concerns.<br/>Make recommendations to management on staffing decisions, including hiring, discipline and termination.<br/>Ensure that new hire and refresher training is completed for all Passenger Service Agents and Leads.<br/>Provide exceptional customer service as per AGI and airline specific standards to ensure customer satisfaction at every step of their journey.<br/>Always ensure safety and security is never compromised.<br/>Handle customer interaction with class in an efficient, effective, and professional manner at the ticket counter and gate.<br/>Make and assist with reservations, preparation, and issuance of tickets and itineraries, computation of fares, issuance of refunds, baggage checking, and collection of excess baggage charges.<br/>Patiently and empathetically handle customer concerns and complaints regarding ticketing and baggage handling, perform lost and found activities, initiate tracing procedures for lost passenger baggage, process claims for damaged or lost baggage and personal articles, prepare and maintain required records and reports of lost and found activities.<br/>Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise, providing passengers with general travel information.<br/>Meet aircraft at gate or loading area, perform duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, check passenger tickets and documents for validity, and complete all necessary arrangements for accommodating passengers&rsquo; reservations, standbys, and their luggage.<br/>Determine flight close-out time and prepare, complete, and check various flight forms for accuracy and complete post-departure procedures.<br/>Responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors.<br/>Follow procedures for passengers with regards to the acceptance of Dangerous Goods.<br/></p><p>Safety, Security and Compliance:<br/></p><p>All AGI Team members have a responsibility and duty while at work to:<br/></p><p>Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.<br/>Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.<br/>Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.<br/>Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.<br/>Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.<br/>Conduct work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.<br/>Fully understand AGI Health &amp; Safety and Security policies.<br/>Attend training courses as may be required by AGI.<br/></p><p>Physical Requirements:<br/></p><p>Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.<br/>Must be able to stand for extended periods of time.<br/>Must be able to carry heavy items up and down jetway stairs.<br/>Must be alert to moving vehicles, equipment, or aircraft and must be able to use radio equipment.<br/></p><p>Knowledge, Skills, and Abilities:<br/></p><p>Leadership: Must be able to demonstrate the skills to encourage teams of agents and leads to complete shift tasks in a timely and professional manner.<br/></p><p>Appearance: Must be willing to wear uniform and insignia as prescribed by AGI. Personal appearance and grooming must present a favorable corporate image.<br/></p><p>Good communication skills: Passenger Service Supervisors must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, customers, and other ground crew to coordinate the movement of passengers and handling of equipment and baggage. Tolerate and answer repetitious questions from passengers in a friendly, outgoing manner. Ability to speak and be understood in giving directions/information to passengers verbally and/or via overhead announcement systems.<br/></p><p>Computer skills: Passenger Service Supervisors are required to use computer systems daily.<br/></p><p>Critical thinking skills: Agent may be called upon to troubleshoot issues to assist passengers with reservation issues, process excess baggage fees correctly, verify required visa documentation, etc.<br/></p><p>Basic math skills: Must be able to process payment transactions for flight/seat upgrades, excess baggage fees, etc.<br/></p><p>Time management skills: Passenger Service Supervisors must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment. Must report to work on a regular and timely basis.<br/></p><p>Qualifications:<br/></p><p>Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.<br/>If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.<br/>Must complete SIDA training to obtain airport authority identification security.<br/>Preferred Qualifications - One+ year of relevant experience. Airline experience is preferred, and previous face-to-face customer service experience is also a plus.<br/></p><p>AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.<br/></p><p>The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!<br/></p><p>Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.<br/></p><p>Job Type: Full-time<br/></p><p>Work Location: In person<br/></p>

Passenger Service Supervisor

<p>Job Description:<br/></p><p>Job Description:<br/></p><p>From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Agent you&rsquo;ll ensure our traveling customers are kept well-informed and are in the right place at the right time. Following safety, security, and airline-specific procedures, you&rsquo;ll put our customers - and their customers&rsquo; needs at the heart of everything our AGI Passenger Service Agents do. This is a customer-facing role with a goal to providing first-class customer service to each traveler we encounter. If you are friendly, outgoing focusing on outstanding customer service, then let your career take off with AGI as a Passenger Service Agent!<br/></p><p>Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.<br/></p><p>Job Responsibilities:<br/></p><p>Provide exceptional customer service as per AGI and airline specific standards to ensure customer satisfaction at every step of their journey.<br/>Always ensure safety and security is never compromised.<br/>Handle customer interaction with class in an efficient, effective, and professional manner at the ticket counter and gate.<br/>Make and assist with reservations, preparation, and issuance of tickets and itineraries, computation of fares, issuance of refunds, baggage checking, and collection of excess baggage charges.<br/>Patiently and empathetically handle customer concerns and complaints regarding ticketing and baggage handling, perform lost and found activities, initiate tracing procedures for lost passenger baggage, process claims for damaged or lost baggage and personal articles, prepare and maintain required records and reports of lost and found activities.<br/>Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise, providing passengers with general travel information.<br/>Meet aircraft at gate or loading area, perform duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, check passenger tickets and documents for validity, and complete all necessary arrangements for accommodating passengers&rsquo; reservations, standbys, and their luggage.<br/>Determine flight close-out time and prepare, complete, and check various flight forms for accuracy and complete post-departure procedures.<br/>Responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors.<br/>Follow procedures for passengers with regards to the acceptance of Dangerous Goods.<br/></p><p>Safety, Security and Compliance:<br/></p><p>All AGI Team members have a responsibility and duty while at work to:<br/></p><p>Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.<br/>Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.<br/>Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.<br/>Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.<br/>Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.<br/>Conduct work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.<br/>Fully understand AGI Health &amp; Safety and Security policies.<br/>Attend training courses as may be required by AGI.<br/></p><p>Physical Requirements:<br/></p><p>Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.<br/>Must be able to stand for extended periods of time.<br/>Must be able to carry heavy items up and down jetway stairs.<br/>Must be alert to moving vehicles, equipment, or aircraft and must be able to use radio equipment.<br/></p><p>Knowledge, Skills, and Abilities:<br/></p><p>Appearance: Must be willing to wear uniform and insignia as prescribed by AGI. Personal appearance and grooming must present a favorable corporate image.<br/></p><p>Good communication skills: Passenger Service Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, customers, and other ground crew to coordinate the movement of passengers and handling of equipment and baggage. Tolerate and answer repetitious questions from passengers in a friendly, outgoing manner. Ability to speak and be understood in giving directions/information to passengers verbally and/or via overhead announcement systems.<br/></p><p>Computer skills: Passenger Service agents are required to use computer systems daily.<br/></p><p>Critical thinking skills: Agent may be called upon to troubleshoot issues to assist passengers with reservation issues, process excess baggage fees correctly, verify required visa documentation, etc.<br/></p><p>Basic math skills: Must be able to process payment transactions for flight/seat upgrades, excess baggage fees, etc.<br/></p><p>Time management skills: Passenger Service agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment. Must report to work on a regular and timely basis.<br/></p><p>Qualifications:<br/></p><p>Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.<br/>If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.<br/>Must complete SIDA training to obtain airport authority identification security.<br/>Preferred Qualifications - One+ year of relevant experience. Airline experience is preferred, and previous face-to-face customer service experience is also a plus.<br/></p><p>AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.<br/></p><p>The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!<br/></p><p>Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.<br/></p><p>Job Type: Full-time<br/></p><p>Work Location: In person<br/></p>

Passenger Service Agent

Bags

<div>Overview:
<div><b>
Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go.</b> As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience&mdash;especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we&rsquo;re reimagining how people move through their journeys&mdash;saving time, reducing hassle, and ensuring every step feels effortless and efficient.</div><br>
You will...:
<div><b>
this position does require the ability and availability to work weekends and holidays and is also physically demanding, requiring the ability to stand/move/bend/stoop/lift various luggage weighing up to 75 pounds consistently throughout the shift.</b></div><div><b>
Please add this to the TOP of the posting:</b></div><div><b>
o This is a Baggage Handler position starting at $15.00 per hour</b><br>
<b>o Part Time Position</b><br>
<b>o Must be able and available to work weekends and holidays</b><br>
<b>o Must be able to stand/move/bend/stoop/lift various luggage weighing up to 75 pounds consistently throughout the shift</b><br>
<b>o No experience necessary - Paid Training</b><br>
<b>o Benefits:</b><br>
<b>- 401k - Medical Insurance - Dental Insurance - Vision Insurance</b><br>
<b>o Starting Pay $15.00/hour</b><br>
<b>o Advancement Opportunities available:</b><br>
<b>- Driver - Ambassador - RAC Agent - Supervisor</b></div><div></div><div><br>
The Airline Baggage Handler will verify passenger boarding pass with their checked bag and move the bags to the security screening induction system.</div><div></div><div><br>
This is a physically demanding position which requires on-the-job security training and the ability to receive all applicable airport security badges.</div><ul><li>
This is a Baggage Handler position starting at $15.00 per hour</li><li>
Part Time Position<br>
</li><li>
Must be able and available to work weekends and holidays<br>
</li><li>
Must be able to stand/move/bend/stoop/lift various luggage weighing up to 75 pounds consistently throughout the shift<br>
</li><li>
No experience necessary - Paid Training<br>
</li><li>
Benefits:401k - Medical Insurance - Dental Insurance - Vision Insurance</li><li>
Starting Pay $15.00/hour<br>
</li><li>
Advancement Opportunities available: Driver - Ambassador - RAC Agent - Supervisor</li><li>
Communicating effectively and clearly. Asking each passenger the safety and security questions</li><li>
Loading passenger luggage onto the security screening induction belt</li><li>
Working closely with the Airline ticket counter agents</li></ul><br>
<div></div>
You have...:
<ul><li>Must be at least 18 years of age</li><li>
Be authorized to work in the United States</li><li>
Must be able to clear a background and drug screen</li><li>
Must be able to lift up to up to 75 lbs consistently throughout the shift</li><li>
Ability to stand, stoop, bend, push, pull throughout entire shift</li><li>
Experience in customer service preferred</li><li>
Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers
</li><li>Complete all required training including airport compliance</li><li>
Able to obtain an airport badge</li><li>
Must be able to work weekends and holidays</li></ul><div></div><div><b><br>
Appearance Guidelines</b></div><div></div><div><br>
Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee&rsquo;s dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company&rsquo;s business standards.</div><br>
<div></div><ul><li>
Clean &amp; well-maintained approved uniforms must be worn on shift</li><li>
Additional requirements as specified by management</li></ul><div></div><div><br>
While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.</div><div><br>
</div><div><b>Salary Range</b>: $15.00 per hour</div><div><b><br>
Benefits: </b>Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.</div><div><br>
</div><div>________________________________________</div><div><i>
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.</i></div><div></div><div><br>
Right to Work Poster</div><div>
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate&rsquo;s application relative to the required job qualifications and responsibilities listed in the job posting.</div><div></div><div><br>
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.</div><div></div><div><br>
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.</div></div>

Airline Baggage Handler

<div>Overview:
<div><b>
Pay Rate:</b> $14.00 per hour, overtime offered</div><div></div><div><br>
Now Accepting Applications - No Experience Needed - Paid Training</div><div></div><div><br>
Benefits Include: 401k - Health - Dental - Vision</div><div></div><div><br>
A Baggage Supervisor works at an airport facility and oversees the Baggage Handling operation.</div><div></div><div><br>
Responsibilities include oversight of the Baggage operation to ensure that all passengers requiring assistance are in a manner that exceeds expectations. This position may also include assisting with moving luggage at the check-in counter. Baggage Supervisors must maintain a friendly and positive attitude and always be attentive to each passenger&rsquo;s individual needs.Communicating effectively and clearly. Asking each passenger the safety and security questions</div><div></div><div><br>
This hands on position is physically demanding and requires on-the-job security training and the ability to receive all applicable airport security badges.</div><br>
<div></div>
You will...:
<ul><li>Oversee and supervise the baggage handling operation</li><li>
Complete any necessary incident reports<br>
</li><li>
Maintains a friendly and positive attitude and is attentive to each passenger&rsquo;s individual needs; by assisting passenger with any problems, questions, or concerns<br>
</li><li>
Maintain professional working relationships with fellow employees, managers, airline employees, and airport authorities<br>
</li><li>
Exceed customer service standards<br>
</li><li>
Carry out other duties as assigned</li></ul><br>
<div></div>
You have...:
<ul><li>Must be at least 18 years of age</li><li>
Be authorized to work in the United States</li><li>
Must be able to clear a background and drug screen</li><li>
At least (1) one year of supervisory experience</li><li>
Airline experience preferred</li><li>
Must be able to lift up to up to 75 lbs and push a loaded wheelchair up to 300lbs up and down inclines throughout the shift</li><li>
Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers
</li><li>Complete all required training including airport compliance</li><li>
Able to obtain an airport badge</li></ul><div><b><br>
Appearance Guidelines</b></div><div></div><div><br>
Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee&rsquo;s dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company&rsquo;s business standards.</div><br>
<div></div><ul><li>
For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted</li><li>
Facial hair must be neatly trimmed at one-fourth of an inch in length and may not present an unkempt appearance</li><li>
No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.</li><li>
Clean &amp; well-maintained approved uniforms must be worn on shift</li><li>
Additional requirements as specified by management</li></ul><div></div><div><br>
While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.</div><div><br>
</div><p><b>Salary Range</b>: $18.00 per hour</p><div></div><p><b><br>
Benefits: </b>Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.</p><div></div><div><br>
________________________________________</div><div><i>
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.</i></div></div>

Airline Baggage Supervisor

<p>Job Description:<br/></p><p>Job Description:<br/></p><p>Ramp Supervisors are responsible for leading flights for the smooth and safe operation of airport ground handling services, ensuring that flights depart and arrive on schedule, and that passengers and cargo are handled efficiently and securely.<br/></p><p>Alliance Ground International is a cargo and aviation services company operating in over 50 cities across North America, with a 45-year legacy in aviation. Our strong reputation in cargo, ground services, and hospitality forms the bedrock of our success. As we continue to expand, we seek the industry's finest talents, where the sky is the limit.<br/></p><p>Essential Job Duties:<br/></p><p>Supervise agents and leads on each shift to ensure all proper procedures are followed in a safe, efficient manner.<br/></p><p>Mentor and coach agents and leads and conduct on-the-job training.<br/></p><p>Guide inbound/outbound airplanes to and from the gate.<br/></p><p>Transport, load and unload passenger baggage, cargo, and mail.<br/></p><p>Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.<br/></p><p>Operate heavy equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.<br/></p><p>Be on time, be prepared, and be safe.<br/></p><p>Additional Job Responsibilities:<br/></p><p>Assist with creating and managing the staffing schedule to ensure adequate coverage for each flight.<br/></p><p>Other duties as assigned: Be flexible and willing to perform any other tasks or responsibilities as required by the company to meet operational needs.<br/></p><p>Qualifications:<br/></p><p>Prior work experience<br/></p><p>Education<br/></p><p>Certification/licenses (if applicable)<br/></p><p>Airport Badge/Security Clearance (if applicable)<br/></p><p>Physical Requirements:<br/></p><p>Ability to lift 50 pounds (23 kg) on a regular basis.<br/></p><p>Carry heavy items up and down jetway stairs.<br/></p><p>Climb, bend, kneel, crawl and stoop on a frequent basis and for extended periods.<br/></p><p>Work outside in all types of weather, around jet and machinery noises<br/></p><p>Schedule:<br/></p><p>Alliance Ground International operates twenty-four hours a day, seven days a week. AGI requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays or cancellations. Applicants must be able to work on weekends, (Friday, Saturday, and Sunday) and holidays. Strict adherence to company attendance policies is expected and enforced.<br/></p><p>Benefits:<br/></p><p>We provide competitive wages, comprehensive training and career advancement opportunities, as well as a full benefit plan.<br/></p><p>Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.<br/></p><p>Job Type: Full-time<br/></p><p>Work Location: In person<br/></p>

Ground Ramp Supervisor

Tampa General Hospital

<div><div><b>Commercial Shuttle Driver - Transportation</b> <b>-</b> <b>(</b><b>260001L2</b><b>)</b><div>
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Description</b><div></div><p><br>
The Commercial Driver Shuttle safely transports employees, patients, visitors, students, and physicians between Tampa General Hospital and designated remote parking locations and facilities. This role operates a variety of shuttle vehicles while supporting routine operations and special event transportation needs in a high-volume healthcare environment. The Commercial Driver Shuttle performs duties in alignment with hospital safety standards, regulatory requirements, and the mission, vision, and values of Tampa General Hospital.</p><p></p><p><br>
Shift differentials: Evenings 3p-11p is 15%, Nights 7p-7a is 19%, and any weekend shifts is an additional 5%.</p><p></p><div><br>
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Qualifications</b><div>
</div><ul><li>
High School Diploma or GED</li><li>
FL Drivers License</li><li>
Department of Transportation Medical Certificate</li></ul><div><ul><li><div>
A current Commercial Driver&rsquo;s License with Passenger Endorsement</div></li></ul></div><div><ul><li><div>
Drivers may not have more than seven (7) points on their driver&rsquo;s license</div></li></ul></div><div><ul><li><div>
Certain infractions may disqualify drivers automatically at management discretion</div></li></ul></div><div><ul><li><div>
Six (6) months of experience operating large motor vehicle equipment, including trucks and/or buses</div></li></ul></div><div><br>
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Primary Location</b><b>:</b> Tampa</div><div><b>
Work Locations</b><b>:</b> TGH Main Campus 1 Tampa General Circle Tampa 33601</div><div><b>
Eligible for Remote Work</b><b>:</b> On Site</div><div><b>
Job</b><b>:</b> Parking Services/Transportation</div><div><b>
Organization</b><b>:</b> Florida Health Sciences Center Tampa General Hospital</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Scheduled Days</b><b>:</b> Monday, Tuesday, Wednesday, Thursday, Friday</div><div><b>
Shift</b><b>:</b> Night Job</div><div><b>
Job Type</b><b>:</b> On Site</div><div><b>
Shift Hours</b><b>:</b> 2am-1030am</div><div><b>
Minimum Salary</b><b>:</b> 15.45</div><div><b>
Job Posting</b><b>:</b> Apr 22, 2026, 4:05:40 PM</div></div>

Commercial Shuttle Driver - Transportation

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