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passenger service supervisor

Grupo EULEN

<div>ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to: 
<ul>
<li>Supervises the planning, organization, and development of the operation.</li>
<li>Ensures that staff levels are maintained to meet the standards of internal/external service level/quality assurance, and reports to Sr Manager if additional staffing is required.</li>
<li>Manage employee schedules.</li>
<li>Complete and submit a Daily Tour Report on employee attendance, productivity, and daily operations.</li>
<li>Daily inspection of all working areas.</li>
<li>Monitor the safety and security of the operation at all times.</li>
<li>Address performance problems through a corrective action plan and dismissal</li>
<li>Conduct daily briefings with team members to ensure productivity and compliance.</li>
<li>Promote an environment of mutual respect and trust between team members.</li>
<li>Coach and mentor team members in skill development, exceeding customer experience and company culture behaviors, policies, and procedures.</li>
<li>Work in conjunction with other departments to ensure a high level of customer service.</li>
<li>Guarantees the delivery of the service to the airlines/airports in accordance with the contracts and within the agreed budget level.</li>
<li>Guarantees immediate notification to Senior Management and the Director, of the Safety and Compliance Corporation is notified of any audit and current or pending results.</li>
<li>Investigate and report all accidents, incidents, and irregularities, including accidents/incidents related to work, passenger incidents involving employees of Eulen America, and damage to property and/or the passenger,s and complete Incident Reports for an issue, incident, injury of any customer or team member.</li>
<li>Know all Aviation and Operational policies and procedures.</li>
<li>Other duties as assigned.</li>
</ul>
QUALIFICATIONS 
EDUCATION, LICENSE, and/or CERTIFICATION 
<ul>
<li>High school diploma or GED</li>
<li>Valid driver&rsquo;s license</li>
</ul>
EXPERIENCE and/or KNOWLEDGE 
<ul>
<li>Minimum 3+ years in Customer Services experience.</li></ul> 
 
SKILL and/or ABILITIES 
<ul>
<li>Must be able to fluently speak, read, and write in English. Bilingual is a plus.</li>
<li>The ability to work and communicate with all levels of Operations and management.</li>
<li>Should possess a work style and conduct that is approachable and hospitable, while motivated to achieve results.</li>
<li>Knowledge of TSA, CBP, and Aviation procedures and regulatory requirements for baggage security, dangerous goods, and baggage handling procedures.</li>
<li>Must pass a criminal background check as well as a drug screen prior to employment.</li>
<li>Must have schedule flexibility for the weekend, holiday, and night shifts.</li>
<li>Must be able to stand, lift, bend, push, and pull for extended periods of time.</li>
<li>Must be willing to work outside in all types of weather and elevated noise levels within the airport environment</li>
<li>Must be very organized, with strong attention to detail; must stay on top of paperwork</li>
<li>Strong computer skills including Microsoft Office, especially World, and Excel</li></ul> 
 
TRAVEL 
Negligible</div>

Passenger Service Supervisor

GRUPO EULEN USA

<div>
 Job Details
 
 
 
 Description
 
 
 
 
 About us
 
 
 
 More than 60 years as a leader in Spain in general business services. The Grupo EULEN has more than 7,000 clients in 11 countries, more than 75,000 employees, and more than 80 services in the market.
 
 
 Our reputation for providing cost-effective and efficient quality services is recognized within the aviation industry. We are currently servicing most major airlines at the country&rsquo;s airports. We offer services in all areas of the ramp, cabin cleaning, janitorial, security, passenger, and baggage handling operations.
 
 
 
 Job Overview
 
 
 
 The Cabin Supervisor is responsible for coordinating, leading, and evaluating Cabin Operations. Other responsibilities include ensuring safety compliance, mentoring employees, attendance records, and documentation.
 
 
 
 ESSENTIAL DUTIES AND RESPONSIBILITIES
 
 
 include the following, but are not limited to:
 
 
 
 <ul>
 <li>
 Responsible for managing to work team and delegating tasks to support Cabin Operation
 </li>
 <li>
 Monitoring and assisting the team&rsquo;s performance while leading and motivating staff
 </li>
 <li>
 Interviewing applicants and training new hires according to the position needed
 </li>
 <li>
 Conduct shift briefings to ensure staff is organized and informed
 </li>
 <li>
 Resolving customer/employee complaints
 </li>
 <li>
 Administration duties such as record keeping and paperwork
 </li>
 <li>
 Ensure familiarity with all areas of the operation and aircraft
 </li>
 <li>
 Responsible for completing assigned tasks promptly while complying with the company&rsquo;s expectations, rules, and procedures such as
 </li>
 <li>
 Lavatories (clean, stock, empty trash, wash sink, hardware, and backsplash)
 </li>
 <li>
 Galleys (clean, mop, stock, empty trash)
 </li>
 <li>
 Vacuum all carpets and mopping all floors
 </li>
 <li>
 Seats (brushing seat, armchair positioning, pocket cleaning, storage literature in pocket)
 </li>
 <li>
 Blankets, Pillows, Tray table cleaning
 </li>
 <li>
 Acquire Lavatory service and potable water service certification within the first 60 days of employment.
 </li>
 <li>
 Assuring the proper handling of hazardous materials, correct use of uniform, safety vest, ear plugs, and safety behavior actions inside and outside the aircraft.
 </li>
 <li>
 Other duties may be assigned
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 EDUCATION, LICENSE, and/or CERTIFICATION
 
 
 
 <ul>
 <li>
 High school diploma or equivalent required.
 </li>
 <li>
 Must have a valid driver&rsquo;s license for AOA training
 
 
 </li>
 </ul>
 
 EXPERIENCE And/or KNOWLEDGE
 
 
 
 <ul>
 <li>
 Previous Cabin airline experience is a plus, but not required
 </li>
 <li>
 1 year or more leading / supervising airport operation or equivalent experience
 
 
 </li>
 </ul>
 
 SKILL And/or ABILITIES
 
 
 
 <ul>
 <li>
 Ability to speak and understand Spanish / English
 </li>
 <li>
 Ability to work in a teamwork environment and delegate tasks
 </li>
 <li>
 Excellent written and verbal skills
 </li>
 <li>
 Excellent skills with computers
 </li>
 <li>
 Must be able to carry, bend, lift and turn with bags weighing up to 70lbs
 </li>
 <li>
 Must be able to stand for long periods, stoop, climb, and kneel
 </li>
 <li>
 Must be professional appearance and adhere to company grooming/uniform policy
 </li>
 <li>
 Ability to work rotating shifts including nights, holidays, weekends, and be able to report to work on a regular and timely basis
 </li>
 <li>
 Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed during irregular operations.
 </li>
 <li>
 TRAVEL
 </li>
 <li>
 Negligible
 
 
 </li>
 </ul>
 
 Physical Activities And Requirements Of This Position
 
 
 
 
 Physical Demands
 
 
 
 The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position requires the incumbent to be able to speak and be understood, hear, and comprehend the English language, stand for long periods of time, be able to lift approximately 70 pounds, be able to relocate in the event of an emergency, and have a neat and professional appearance.
 
 
 
 EEOC
 
 
 
 Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law
</div>

Cabin Supervisor

Eastern Airlines LLC

<div><div>Overview
At Eastern Air Express curiosity and excitement for growth go a long way. In fact, Eastern Air Express was launched by seekers, adventurers, and above all fliers. Our open-hearted attitude, respect for the people we fly, and attention to detail are what set us apart from our competitors. Natural curiosity and hunger for wonder are behaviors that make our employees successful. This summary provides a listing of the knowledge, skills, and abilities that are critical components of the position.<div></div> 
General<div>
Eastern Air Express Flight Attendants are expected to maintain the ability to exhibit the values and culture of the company, while working with other team members and customers in a fast-paced/dynamic environment. The successful candidate is a service-oriented professional with an open and available schedule.</div> 
Duties and Responsibilities<ul><li>
Participate in preflight briefings, produce reports, perform safety checks, and prepare aircraft.</li></ul></div><div><ul><li>
Ensure food, beverages, and other supplies are on board, sufficiently stocked, and delivered appropriately. Collect payment and/or provide an inventory of supplies to restock when applicable.</li><li>
Make announcements, greet customers, check boarding passes, answer passenger questions, assist with bag stowage, and help those needing assistance.</li><li>
Perform safety demonstrations, instruct customers on emergency equipment and exit row seating requirements, and use audio equipment.</li><li>
Walk aisles to verify customers' compliance with federal regulations prior to take-offs and landings, as well as conduct periodic checks to ensure customer comfort.</li><li>
Prepare customers and aircraft for landing, following company procedures and federal regulations.</li><li>
Respond to any in-flight emergencies by providing necessary direction and assistance to passengers, including administering emergency first aid and completing injury/incident reports.</li><li>
Complete and submit all required forms, reports, and paperwork.</li><li>
Treat all customers and vendors with courtesy and respect.</li><li>
Perform additional responsibilities as assigned.</li></ul> 
Qualification Requirements<ul><li>
Authorization to work in the United States.</li><li>
Valid US Passport, not to expire within 6 months.</li><li>
At least eighteen (18) days per month of availability.</li><li>
High school diploma, GED, or greater.</li><li>
Must meet minimum age requirement of 21 years of age.</li><li>
Ability to pass drug and alcohol checks, pre-employment DOT drug test, and Criminal History Records Check (CHRC).</li><li>
Must have and maintain a personal cell phone.</li><li>
Ability to speak, read, write, and understand English fluently.</li></ul></div><div><ul><li>
Must be able to serve alcoholic beverages.</li><li>
Customer service experience required; hospitality or retail experience preferred.</li><li>
Ability to travel to Canada.</li><li>
Must maintain valid travel documents with no impediment preventing entry to all international destinations.</li><li>
Ability to lift, push, or pull objects up to 50 pounds and stand, walk, stoop, kneel, reach, lift, stretch, and/or bend for periods of up to 14 hours or more.</li><li>
Ability to work variable blocks of duty days each month with possible extended periods.</li><li>
Ability to be away from home base to include nights, weekends, and holidays.</li><li>
Availability to attend and successfully complete Initial Flight Attendant training and Operational Experience.</li><li>
Must maintain a polished, professional, and conservative appearance.</li><li>
No visible tattoos or body piercings are allowed while on duty, with no exceptions.</li><li>
Ability to multitask and work under pressure in a dynamic environment.</li></ul> 
LOCATION:
You must live within 2 hours from Miami, FL Airport. 
Eastern Air Express is an Equal Opportunity Employer.</div></div>

Eastern Air Express - Flight Attendant - Miami, FL

Atlas Air

<div>
 
 Join Atlas Air Worldwide. Move the World with Us!
 
 
 
 At Atlas Air Worldwide, we&rsquo;re not just an airline, we&rsquo;re a global engine powering cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced aviation logistics, we&rsquo;re built on a foundation of
 
 safety
 
 ,
 
 service excellence
 
 ,
 
 integrity
 
 ,
 
 innovation
 
 ,
 
 teamwork
 
 , and
 
 responsibility
 
 . With over 30 years of history, a modern all-Boeing fleet, and nearly 5,000 teammates collaborating across operations, technical, and corporate functions, we&rsquo;re driven by purpose.
 
 
 
 If you're ready to grow, innovate, and help us deliver excellence every single day, you belong here.
 
 
 
 
 Position Summary:
 
 The Flight Crew Relations Specialist provides a high level of administrative and clerical support to the Chief Pilot Office. This position is responsible for managing International Brotherhood of Teamsters (IBT) correspondence, maintaining grievance records, coordinating grievance and disciplinary meetings between the Chief Pilot office and IBT.
 
 
 
 Major Job Accountabilities
 
 
 
 <ul>
 <li>
 Manage and maintain comprehensive legal, grievance, and disciplinary records, ensuring accuracy, organization, and compliance with corporate, contractual, and regulatory standards.
 </li>
 <li>
 Manage the scheduling and logistics of grievance and disciplinary meetings between management and the International Brotherhood of Teamsters (IBT).
 </li>
 <li>
 Monitor and track grievance deadlines, case progress, and resolution statuses to ensure compliance with contractual timelines.
 </li>
 <li>
 Draft, proofread, and distribute correspondence, meeting summaries, and formal communications with precision and professionalism.
 </li>
 <li>
 Safeguard the confidentiality, integrity, and security of all legal and labor relations information in accordance with privacy regulations and organizational policies.
 </li>
 <li>
 Support arbitration and mediation processes by, including exhibits, case summaries, and supporting documentation, ensuring timely submission.
 </li>
 <li>
 Maintain and update legal and labor relations databases, ensuring all records are accurately categorized, easily retrievable, and compliant with document retention policies.
 </li>
 <li>
 Compile, analyze, and report on grievance and disciplinary trends to support management decision-making and labor relations strategy development.
 </li>
 <li>
 Facilitate communication and collaboration between the Legal Department, Chief Pilot Office, and union representatives to promote efficient case resolution and transparent documentation.
 </li>
 <li>
 Support audits, special projects, and legal reporting activities as assigned.
 </li>
 <li>
 Monitor regulatory and contractual changes, assisting in the review and implementation of updated policies, procedures, and documentation standards.
 </li>
 <li>
 Maintain confidentiality and precision in all administrative functions to safeguard sensitive information, uphold organizational integrity, and ensure compliance with HIPAA and related privacy regulations.
 </li>
 <li>
 Assist with Flight Crew Incident Reports (FCRs) to ensure accountability, which is critical for maintaining operational safety, regulatory compliance, and continuous improvement within flight operations.
 </li>
 <li>
 Assist in the coordination, documentation, and communication of Med Air cases, ensuring compliance with operational protocols and timely support to relevant teams.
 </li>
 <li>
 Act as a liaison to promote clear, consistent, and professional communication between flight crew members and management regarding data-driven findings and process impacts.
 </li>
 <li>
 Perform other duties as directed by the Manager, Flight Crew Operations Support
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High school diploma required; college degree preferred.
 </li>
 <li>
 Minimum 4 years of aviation or administrative experience
 </li>
 <li>
 Experience in Part 121/135 operations preferred
 </li>
 <li>
 Proficiency in Microsoft Excel, AIMS, and/or similar crew scheduling software.
 </li>
 <li>
 Aviation or logistics industry experience strongly preferred.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Exceptional attention to detail and organizational skills.
 </li>
 <li>
 Excellent written and verbal communication abilities.
 </li>
 <li>
 Proficient with Microsoft Office and document management systems.
 </li>
 <li>
 Ability to handle sensitive information discreetly.
 
 
 </li>
 </ul>
 The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
 
 
 If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document by clicking "EEO Is The Law" .
 
 
 To view our Pay Transparency Statement, please click here: Pay Transparency Statement
 
 
 Competitive compensation will be offered based on a variety of factors, including a candidate's experience, skills, education, geographic location, internal equity and other factors. In addition, a range of benefits to include medical, dental and vision insurance, employee assistance program, as well as generous paid time off, and 401K contributions are offered as a part of the total compensation package.
 
 
 Pay Range
 
 
 $54,500&mdash;$73,500 USD
 
 
 At
 
 Atlas Air Worldwide
 
 , we believe in the power of people, the promise of innovation, and the responsibility we hold to each other, to our customers, and to the planet. Join us and be part of a team that lifts more than cargo; we lift ambition.
</div>

Flight Crew Relations Specialist

Global Refuge

<div>If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!
Reporting to the PRS Intervention Supervisor, the PRS Intervention Case Manager will provide therapeutically focused intensive case management and supportive services to unaccompanied immigrant children released from federal custody.
Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.
Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:<ul><li>
medical, dental, vision available the first day of employment,
</li><li>professional development, tuition reimbursement,
</li><li>generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,
</li><li>12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,
</li><li>company 403(b) contribution of 3%, an additional 7% match which vests immediately,
</li><li>Family Building benefits for reproductive procedures, adoption/foster care assistance, and
</li><li>an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment!</li></ul>
At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.
DUTIES:<ul><li>
Conduct weekly in person therapeutic support for clients, focused on crisis intervention, safety planning and family preservation.</li><li>
Provide therapeutically centered ongoing intensive case management for especially vulnerable children with special circumstances (i.e., medically or psychologically vulnerable children, family conflict or crisis, education-related issues)</li><li>
Maintain regular and timely communication with supervisor around any issues concerning the child's safety, stability, or well-being in the placement.</li><li>
Submit detailed and thorough documentation in compliance with Global Refuge policies and procedures.</li><li>
Utilize clinically focused interventions as a framework for intensive case management support and social work best practices for ongoing services.
</li><li>Travel by car or public transportation within an assigned region or, in emergent circumstances, occasionally outside that assigned region.</li><li>
Participate in ongoing supervision</li><li>
Other duties as assigned.</li></ul>
QUALIFICATIONS:<ul><li>
Master's degree in social work, psychology or other relevant behavioral science in which direct clinical experience is a program requirement; or a bachelor's degree with at least five years of experience in a clinical setting.
</li><li>Licensed, or eligible for licensure.</li><li>
Submit detailed and thorough documentation in compliance with Global Refuge policies and procedures.</li><li>
Utilize social work best practices for thorough assessments of child's progress with a focus on therapeutic support and family preservation.
</li><li>Ability to travel to home visits and other service agencies to serve the client, either by own vehicle or by public transportation (train, plane, etc.).</li><li>
Availability of a vehicle that meeting safety and mechanical requirements for travel within an assigned radius.</li><li>
Maintain regular and timely communication with supervisor around any issues concerning the child's safety, stability, or well-being in the placement.</li><li>
Strong analytical and problem-solving skills.</li><li>
CBT certification, trauma focused CBT preferred</li><li>
Commitment to Global Refuge's core mission and values and an ability to model those values in relationship with colleagues and partners; commitment to empowering refugees and migrants.</li></ul>
Special Position Requirements:<ul><li>
Must be willing and able to clear a criminal background check</li><li>
Must be willing and able to request and clear Child Abuse and Neglect background check in all states lived within previous 5 years, updated as required.</li><li>
Must obtain a negative TB Test yearly.</li><li>
Must be willing and able to obtain FBI fingerprint check every 5 years.</li><li>
Spanish language fluency required</li><li>
Must have valid driver's license and MVA check free of major infractions for the last 7 years.</li><li>
Ability to travel up to 70%</li></ul>
Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.
We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.</div>

PRS Intervention Case Manager - Southeast - Bilingual (Spanish/English)

CAMILLUS HEALTH CONCERN

<div><div><div><div>PATIENT SERVICE REPRESENTATIVE (PSR)</div><div></div><div> 
Position Summary: 
The PSR is responsible for a variety of activities related to patient registration and care. The primary function of the PSR is to handle new and current patients arriving at Camillus Health. Responsibilities include but are not limited to responding to new and existing patient inquiries, handling patient concerns, rescheduling requests while meeting performance metrics and quality service goals in a team atmosphere. 
</div> 
<div><div>Responsibilities:<ul><li>
Comply with the Mission and work in the Core Values of Saint John of God.</li></ul><ul><li>
Utilize the Patient Services Customer Service Standards during all interactions with patients, visitors, volunteers, students, and co-workers</li><li>
Facilitate patient registration and maintain the confidentiality of patients</li><li>
Conduct financial assessments, collect, and record patient fees.</li><li>
Maintain relevant statistics/logs</li><li>
Perform billing for assigned providers. Ensure that billing is current and accurate to meet the policy guidelines for posting.</li></ul><ul><li>
Task providers on unresolved encounters, pending charges.</li><li>
Communicate with CH program managers on appointment schedules including no-shows and broken appointments.</li></ul><ul><li>
Call to confirm calls</li><li>
Run meaningful use reports to ensure that Objective 8 and 9 is within compliance.</li></ul><ul><li>
Clerical duties such as scanning documents to Patient&rsquo;s chart.</li></ul><ul><li>
Implement Medicaid and other manage care activities, including Medicaid (insurance) verification, eligibility screening and enrollment, also disenrollment procedures</li><li>
Provide information on services available at Camillus and in the community</li><li>
Schedule new and follow-up patient appointments as needed.</li><li>
Perform any other department or agency related duties or special projects as directed by Supervisor.</li></ul></div></div><div><div> 
Requirements:<ul><li>
Associates Degree, Bachelor&rsquo; preferred</li><li>
Equivalent work experience in customer service will be considered</li><li>
Bilingual (English/Spanish), Creole a plus</li><li>
Demonstrated ability to work effectively in a team environment</li><li>
Strong interpersonal and communication skills</li><li>
Strong organizational skills</li></ul></div></div><div><div> 
Preferred Qualifications:<ul><li>
Culturally sensitive to the needs of underserved populations</li><li>
Work effectively and productively in a team environment</li><li>
Prior patient care experience with underserved population</li><li>
Excellent interpersonal skills</li><li>
Excellent organizational skills</li></ul></div></div></div></div> 

Primary Site: Monday, Tuesday, Thursday, and Friday from 8:00 AM to 5:00 PM; Wednesday from 8:00 AM to 7:00 PM.</div>

PATIENT SERVICE REPRESENTATIVE

Amherst

Open the door to your dream job and join #TeamMainStreet. With more than 40,000 homes in 30 markets, Main Street Renewal is one of the largest providers of single-family rental homes across the country. We understand that our employees are the invaluable drivers of our success. That's why we hire the most talented, passionate individuals who enjoy contributing to a growing, winning team. Here, you'll be a part of a fast-growing company dedicated to providing a best in class leasing and customer service experience to our residents. The Maintenance Technician II is responsible for responding to and repairing property issues identified by our residents throughout the branch city market. This is a full-time position and reports directly to the Maintenance Lead, Supervisor, or Manager. Review the calendar each day for assigned work orders to be completed. Ensure all requested repair information is gathered and all appropriate supplies are available Schedule daily tasks and communicate with residents on expected arrival times Complete all requested property maintenance within Main Street Renewal service level agreement (SLA) turn-around times and scope which includes but not limited to property walks, plumbing, electrical, mechanical, HVAC, carpentry repairs as well as external repairs to asset Ensure all work orders are closed out timely (while at the home prior to next appointment) Communicate with the Austin Support Center and Maintenance Lead and/or Supervisor regarding the status and completion of repairs Responsible for documenting all completed work by taking before and after photos Track supplies and tool usage for restocking and servicing Basic knowledge of technology but the ability to learn, adapt and grow Perform rekeying of properties as well as other specific repair and/or securing work directly in the pursuit of successful property condition management An understanding of a great move in experience and performing effective pre move in audits/repairs prior to a new move in Basic level knowledge of plumbing, electrical and carpentry work with the expectation of development and growth; if certified in one trade, the ability to perform work internally utilizing knowledge of systems Provide exceptional customer service to MS Renewal residents Provide assistance and resources to peers as needed Maintain and understand fundamental knowledge of the business Ability and willingness to learn all aspects of the Maintenance Technician position and continue to grow and develop to the next level within the company, Maintenance Technician Lead Other duties as assigned What you&rsquo;ll need to have: HS Diploma or GED Service-minded approach to all aspects of the job. 2-3 years of prior maintenance experience minimum of 1-year in maintenance with single-family or multi-family property management company Vocational/technical school and/or college considered a plus Basic knowledge of building and property management codes Knowledge of HVAC, electrical, plumbing, carpentry, lock key and general household repairs One or more of HVAC, Plumbing, Electrical certification preferred Good communication and written skills Great organizational and customer service/satisfaction philosophy Must have a current and valid driver's license as you will be operating a company vehicle Be at least 21 years old Must be able to multi-task in a fast-paced work environment Just a few other things you should know: Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This job operates in the field at our properties in the metro area established for this position and reports to the Branch office. This job may also work in a professional office environment when work in the branch office is required. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some light maintenance work may be necessary at times. This role requires travel to our properties and may be physically demanding. The ability to physically perform the following duties for prolonged periods of time may be required: Unassisted lifting up to 50 pounds, Bending, Walking, Kneeling, Stretching, Able to work on step ladders or extension ladders up to 30 feet, Able to work in confined spaces, indoors and outdoors in all climates, and unclean environments with fumes, dust, and poor ventilation while adhering to company safety requirements and programs, Able to perform all duties in a safe manner at all times Travel is required to Main Street properties in and around the metro-area to which this position is assigned. Typical workdays are Monday through Friday. Occasional evening and weekend work may be required as job duties demand. Our full-time employee benefits include: A competitive compensation package, annual bonus, 401k match Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day Employer-paid benefits (medical, dental, vision, health savings account) Professional career development and reimbursement Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave Backup childcare offered through Bright Horizons Main Street Renewal is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.

Maintenance Technician II

Explore 138+ Passenger service supervisor in Miami this May. Find roles across top companies and apply now to boost your career.