ap / purchasing coordinator Jobs in Chicago

ap / purchasing coordinator

benefits coordinator

clinical research coordinator i Jobs in Chicago

clinical research coordinator i

medical education manager Jobs in Chicago

medical education manager

operations coordinator, neurological surgery Jobs in Chicago

operations coordinator, neurological surgery

patient access quality management coordinator emergency department

Cook County Health & Hospitals System

<div><div><b>PATIENT ACCESS QUALITY MANAGEMENT COORDINATOR - EMERGENCY DEPARTMENT</b><div>
</div><b>
Job Number:</b> <b>00138061</b><div>
</div></div><div><b>
Job Posting</b><b>:</b> Dec 23, 2025, 4:26:13 PM <b>Closing Date</b><b>:</b> Jan 6, 2026, 11:59:00 PM<div>
</div>
Full-time <b>Shift Start Time</b><b>:</b> 12:00 P.M. <b>Shift End Time</b><b>:</b> 8:00 P.M.</div><div><b>
Collective Bargaining Unit</b><b>:</b> AFSCME 1111<div>
</div><b>
Posting Salary</b><b>:</b> $36.920 hourly</div><div><b>
Organization</b><b>:</b> Health and Hospital Systems</div><div></div><div><div><b><br>
LOCATION: </b><b>JOHN H. STROGER HOSPITAL</b></div><div><b>
DEPARTMENT</b><b>: EMERGENCY DEPARTMENT</b></div><div><b>
SHIFT:</b> 12:00PM - 8:00PM</div><div></div><div><div><p><b><br>
Job Title</b></p><p>
Patient Access Quality Management Coordinator</p></div><div><p><b><br>
Department</b></p><p>
EMERGENCY DEPARTMENT</p></div></div><br>
<div><b>
Job Summary</b></div><div>
Monitors, evaluates and supervises the quality, appropriateness and daily functions of staff within the Patient Access Department of the Cook County Health &amp; Hospitals System (CCHHS). Maintains the accounts receivable systems for optimum performance in tracking and collection accounts receivable. Promotes quality review by initiating/participating in specific reviews/audits and assists with quality monitoring.</div><div></div><div><b><br>
Typical Duties</b></div><ul><li>
Monitors and evaluates the quality and appropriateness of work performed by Patient Access staff and addresses performance issues.</li><li>
Monitors the daily functions of admitting, bed control, same day surgeries, centralized registration, pre-certification, and financial counseling staff within the constraints of the overall department strategy set forth by the CCH management of Patient Access.</li><li>
Mentors and develops current department staff and aides System Manager in management succession planning.</li><li>
Assists with reviewing policies and procedures developed within the department.</li><li>
Operationalizes new/revised policies and identifies gaps and concerns with new policies.</li><li>
Develops and maintains the accounts receivable systems for optimum performance in tracking and collecting accounts receivable.</li><li>
Utilizes system and ad hoc reports to identify opportunities for improvement in the Patient Access process.</li><li>
Monitors vendor performance and recommends change when appropriate.</li><li>
Remains abreast of compliance regulations, standards and directives regarding governmental/regulatory agencies and/or third-party payers.</li><li>
Promotes quality review by initiating/participating in specific reviews and assists with quality monitoring.</li><li>
Collaborates with CCH Leadership of Patient Access to create executive level summary reports.</li><li>
Participates in organizational and departmental committees, as well as in special projects.</li><li>
Performs other duties requested by Leadership of CCH Patient Access department</li></ul></div><p></p><div><div><b><br>
Minimum Qualifications</b></div>
<ul>
<li><div>High School Diploma or GED <b>is required (</b><b>must provide proof at time of interview)</b></div>
</li><li>Five (5) years of experience in a healthcare system billing department <b>is required</b></li>
<li>Three (3) years of experience in a supervisory or management capacity within a Patient Access Department in a large hospital system <b>is required</b></li>
<li>Knowledge of hospital Patient Access practices <b>is required</b></li>
<li>Knowledge of hospital specific Patient Access registration software <b>is required</b></li>
<li>Knowledge of Microsoft Office Suite <b>is required</b></li></ul><br>
<div></div>
<div><b>
Preferred Qualifications</b></div>
<ul>
<li><div>Bachelor&rsquo;s Degree from an accredited college or university <b>is preferred (Must provide official copy of transcript at the time of interview)</b></div>
</li><li>Certified Health Financial Practitioner (CHFP) or Fellow of the Healthcare Financial Management Association (FHFMA) <b>is preferred</b></li>
<li>Seven (7) years of experience in a healthcare system billing department <b>is preferred</b></li>
</ul>
<div><b>Knowledge, Skills and Abilities</b></div>
<ul>
<li> Knowledge of hospital Patient Access practices</li>
<li> Knowledge of hospital specific Patient Access software</li>
<li> Knowledge of Microsoft Office Suite</li>
<li> Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups</li>
<li> Excellent program development, management, and leadership skills</li>
<li> Strong customer service and empathy skills</li>
<li> Demonstrates good computer and typing skills</li>
<li> Demonstrate good phone and email etiquette skills with strong response times</li>
<li> Demonstrate analytical and organizational, problem-solving, critical thinking, and conflict management/resolution skills</li>
<li> Demonstrate attention to detail, accuracy and precision</li>
<li> Ability to prioritize, plan, and organize projects and tasks</li>
<li> Ability to multi-task and meet deadlines in a fast paced and stressful environment</li>
<li> Ability to adhere to department policies and standards utilizing best practices</li>
<li> Ability to maintain a professional demeanor and composure when challenged</li>
<li> Ability to function autonomously and as a team member in a multidisciplinary team</li>
<li> Ability to train by presenting concepts and demonstrating tasks</li>
<li> Ability to monitor, evaluate and coach Patient Access staff</li></ul><br>
<div></div>
<p><b>
VETERAN PREFERENCE</b></p>
<p><b>
PLEASE READ</b></p><br>
<p>
</p><p>When applying for employment with the Cook County Health &amp; Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service</p><br>
<p></p>
<div>
To take advantage of this preference a Veteran <b>must</b><b>:</b></div>
<ul><li> Meet the minimum qualifications for the position.</li></ul>
<ul><li> Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, &ldquo;Are you a Military Veteran?&rdquo;</li></ul>
<ul><li> Attach a copy of their <b>DD 214, DD 215 or NGB 22</b> (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). <b>Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable</b></li></ul>
<p><b>
OR</b></p>
<p>
A copy of a <b>valid State ID Card or Driver&rsquo;s License</b> which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.</p>
<div><b>
If items are not attached, you will not be eligible for Veteran Preference</b></div>
<div><b>
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER&rsquo;S LICENSE AT TIME OF INTERVIEW.</b></div>
<div><b>
BENEFITS PACKAGE</b></div>
<ul>
<li><b>Medical, Dental, and Vision Coverage</b></li>
<li><b>Basic Term Life Insurance</b></li>
<li><b>Pension Plan
</b></li><li><b>Deferred Compensation Program</b></li>
<li><b>Paid Holidays, Vacation, and Sick Time</b></li>
<li><b>You may also qualify for the Public Service Loan Forgiveness Program (PSLF)</b></li>
</ul>
<div><b>For further information on our excellent benefits package, please click on the following link: </b><b>http://www.cookcountyrisk.com/</b></div><br>
<p></p>
<p><b><i>
MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.</i></b></p><br>
<p></p>
<ul><li><b>Degrees awarded outside of the United States with the exception of those awarded in one of the United States&rsquo; territories and Canada must be credentialed by an approved U. S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents bust be presented at time of interview.</b></li></ul><br>
<div></div>
<ul><li><b>Please note all offers of Employment are contingent upon the following conditions: satisfactory professional &amp; employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.</b></li></ul><br>
<div></div>
<ul><li><b>CCHHS is </b><b>strictly</b><b> </b><b>prohibited</b><b> </b><b>from</b><b> </b><b>conditioning,</b><b> </b><b>basing</b><b> </b><b>or</b><b> </b><b>knowingly</b><b> </b><b>prejudicing</b><b> </b><b>or</b><b> </b><b>affecting</b><b> </b><b>any</b><b> </b><b>term</b><b> </b><b>or</b><b> </b><b>aspect</b><b> </b><b>of</b><b> </b><b>County</b><b> </b><b>employment</b><b> </b><b>or</b><b> </b><b>hiring</b><b> </b><b>upon</b><b> </b><b>or</b><b> </b><b>because</b><b> </b><b>of</b><b> </b><b>any</b><b> </b><b>political</b><b> </b><b>reason</b><b> </b><b>or</b><b> </b><b>factor.</b></li></ul><br>
<p></p>
<div><b>
COOK COUNTY HEALTH &amp; HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER</b></div></div></div><div></div>

PATIENT ACCESS QUALITY MANAGEMENT COORDINATOR - EMERGENCY DEPARTMENT

The University of Chicago

<div><div>Department</div>
BSD NSU - Administration<div><br>
About the Department</div>
Neurosurgeons at UChicago Medicine are devoted to patient care, research, and teaching. These experts in the Department of Neurological Surgery offer the full spectrum of neurosurgical services for children and adults with brain diseases including aggressive brain tumors, back and spine degenerative diseases, epilepsy, Parkinson&rsquo;s disease, and stroke. Our surgeons are truly at the forefront of neurosurgical care, utilizing the most advanced and sophisticated technologies and techniques to treat diseases of the brain and spine. Our expertise goes beyond that of delivering the best medical care; research is an integral part of our mission. With significant funding from the NIH in both bench and translational research, our staff and faculty are actively investigating complex conditions that affect the central nervous system, including cancer stem cell theory and aggressive brain cancers as well as the mechanisms behind cerebrovascular anomalies. This work serves as the groundwork for many new applications in neurosurgery, which will benefit patients for many years to come.<div><br>
Job Summary</div>
The Operations Coordinator is primarily responsible for providing operational and administrative support for the department of Neurological Surgery. The Operations Coordinator works under the general direction of the Executive Administrator, or their designee. Major responsibilities include managing departmental communications, educational programs, supporting departmental leadership and academic affairs, on-boarding of new hires and sponsored staff, and the establishment and maintenance of files and databases.<div></div><div>
Responsibilities</div><ul><li>
Provides high level technical and administrative support to Neurological Surgery faculty members for a diverse set of activities aligned with the Department&rsquo;s needs.</li><li>
Develops and implements systems to organize, communicate, and manage key priorities and projects on behalf of faculty members.</li><li>
Researches and develops internal and external communications including presentations, correspondence and other written materials.</li><li>
Manages Department communications, including the development of newsletters and websites for targeted audience.</li><li>
Compiles, produces and disseminates departmental information and reports.</li><li>
Creates, writes, edits and posts articles, news, and program summaries to website or social media platforms.</li><li>
Participates in the administrative aspects of faculty appointee&rsquo;s recruitment, hiring, reappointment, and promotions workflow, which includes serving as a medical staff office liaison, managing applications, coordinating reappointment memos, and working collaboratively with the faculty committee, and the Dean&rsquo;s office.</li><li>
Coordinates special projects, functions, and events related to the Department including large scale complex events, involving multiple parties, including foreign visitors.</li><li>
Manages continuing medical education (CME) courses, including the completion of CME applications and coordinating all pre and post event-planning details.</li><li>
Participates in process and performance improvement by identifying, analyzing, and enhancing existing processes to achieve better outcomes.</li><li>
Assists with training and orienting staff as needed.</li><li>
Assists in maintaining accurate scheduling of physicians on call.</li><li>
Participates in overseeing and maintaining the physical office space, ordering equipment repairs, upgrades, and office supplies.</li><li>
Has a complete understanding of the Department and University financial policies; creates purchase orders; and processes invoices for payment against purchase orders or general expense reimbursement.</li><li>
Assists with the development and management of continuing education programs in the department.</li><li>
Assists with the management of GME training programs and medical student rotations.</li><li>
Assists monitoring finances for the clinical section. Provides management with regular updates and ensures that spending limits are adhered to and are within budget.</li><li>
May act as a liaison between the section and other University departments.</li><li>
Performs other related work as needed.</li></ul><div><br>
Minimum Qualifications</div><div>
Education:</div>
Minimum requirements include a college or university degree in related field.<div><br>
Work Experience:</div>
Minimum requirements include knowledge and skills developed through &lt; 2 years of work experience in a related job discipline.<div><br>
Certifications:</div><div>
-</div><div></div><div>
Preferred Qualifications</div><div></div><div>
Education:</div><ul><li>
Bachelor's degree.</li></ul><div></div><div>
Experience:</div><ul><li>
Background in a healthcare or academic medical environment, including knowledge in areas of patient advocacy, medical terminology, access, and billing/collections.</li></ul><div></div><div>
Preferred Competencies</div><ul><li>
Excellent project management skills.</li><li>
Superior oral and written communication skills.</li><li>
Excellent interpersonal and customer service skills with a focus on serving the community through collaboration and respect.</li><li>
Handle sensitive and confidential situations and information with absolute discretion.</li><li>
Maintain calm and courteous demeanor and work productively despite competing priorities.</li><li>
Excellent problem-solving skills.</li><li>
Follow an issue through to resolution.</li><li>
Take initiative and organize and complete projects with minimal supervision.</li><li>
Familiarity with central administration within a complex research university environment.</li><li>
Maintain effective and harmonious working relationships with co-workers, faculty, guest speakers, venues, and vendors to promote a culture of wellness and excellence for the department.</li></ul><div></div><div>
Application Documents</div><ul><li>
Resume/CV (required)</li><li>
Cover Letter (required)</li></ul><div><div><div><div><div><div><div><div><br>
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.</div></div></div></div></div></div></div></div><div><br>
Job Family</div>
Administration &amp; Management<div><br>
Role Impact</div>
Individual Contributor<div><br>
Scheduled Weekly Hours</div>
40<div><br>
Drug Test Required</div>
No<div><br>
Health Screen Required</div>
No<div><br>
Motor Vehicle Record Inquiry Required</div>
No<div><br>
Pay Rate Type</div>
Hourly<div><br>
<br>
FLSA Status</div>
Non-Exempt<div><br>
<br>
Pay Range</div>
$26.44 - $33.65<div>
The included pay rate or range represents the University&rsquo;s good faith estimate of the possible compensation offer for this role at the time of posting.</div><div><br>
Benefits Eligible</div>
Yes<div>
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the<div> </div><div>Benefits Guidebook</div><div>.</div></div><div><br>
Posting Statement</div><div>
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the <div>University's Notice of Nondiscrimination.</div></div><div></div><div><br>
Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via <div>Applicant Inquiry Form.</div></div><div></div><div><br>
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.</div><div></div><div><br>
The University of Chicago's Annual Security &amp; Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: <div>http://securityreport.uchicago.edu</div>. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.</div></div>

Operations Coordinator, Neurological Surgery

<div><div>Department</div>
BSD MED - Administration - Finance<div><br>
About the Department</div>
The Department of Medicine was the first department created when the medical school began over 110 years ago. It has evolved into the largest department not only in the medical school with over 300 full time faculty but is also the largest department in the University. The main missions of the Department of Medicine, scholarship, discovery, education and outstanding patient care, occur in a setting of multicultural and ethnic diversity. These missions are supported by exceptional faculty and trainees in the department.<br>
<br>
The Department of Medicine also takes great pride in providing unparalleled, comprehensive and innovative patient care. The Department's clinical excellence is continually recognized by the highly regarded US News and World Report. Each of the Department's sub-specialty practices are recognized as programs of national, regional, and local distinction for our novel diagnostic and therapeutic patient care offerings.<br>
<br>
The Department of Medicine has a long and proud history of research and discovery in the basic, clinical and translational sciences. Currently, the Department of Medicine is among an elite group of medical centers who are leading in the discovery and delivery of personalized medicine. Our impressive pool of talented researchers is renowned for bridging the bench to the bedside, and clinical research evaluations of new drugs and devices. The educational mission of the Department of Medicine is to train exceptional healers and the future leaders in academic medicine.<br>
<br>
The Department is home to four top residency programs (Internal Medicine, Emergency Medicine, Dermatology and Medicine-Pediatrics) and twelve fellowship programs, including seven federally-funded training grants. Diversity of house staff and faculty is a key priority in our enterprise, both to cultivate leadership from underrepresented minorities and women and to reflect the ethnic and racial makeup of the patients we serve. Our trainees and faculty are recruited from top medical schools in the country.<div><br>
Job Summary</div>
Reporting to the Executive Administrator for the Department of Medicine (DOM) with matrix reporting to others, this person will build financial and data analytic capacity by independently learning current financial and related systems, optimizing available data/reports, independently identifying and quantifying opportunities, and developing new processes for improving the financial, productivity, quality, and other KPIs.<br>
<br>
Conducts and directs financial research to advance decision-making and communication to critical stakeholders. Prepares statistical reports, analysis, presentations, and financial studies of the Section's financial situation. Devises approaches for improving the general level of strategic and analytical thinking in the Section. Assesses the current financial analytic capacity needed and existing and proposes plans for reducing the gap between the two.<br>
<br>
Regularly works with a wide range of faculty and staff at all levels, including restricted and unrestricted financial and grant managers, fellowship program directors, etc., to communicate financial information and to assist with decision making. Designs and executes regular and ad hoc financial analysis, including forecasting, risk analysis, and evaluation of strategic options. Proactively identifies critical areas for attention and analysis.<div></div><div>
Responsibilities</div><ul><li>
Maintains and updates all recruitment data in Academic 360 through active partnership with every Section Administrator and Section Chief.</li><li>
Conducts FTE distribution, cFTE management, and template review exercises.</li><li>
Reconciles and reviews purchased service and joint venture agreements.</li><li>
Oversees management of IADF, discretionary accounts, and funds-flow reconciliation.</li><li>
Evaluates IADF and discretionary account management and funds-flow reconciliation.</li><li>
Manages purpose code and labor expense allocations and ensures proper cost attribution.</li><li>
Reviews and manages extra service pay submissions and identifies cost-saving opportunities.</li><li>
Develops and maintains data collection systems and dashboards to support the faculty compensation plan and other financial initiatives.</li><li>
Supports the development and distribution of robust financial, quality, productivity, and other key dashboards to Section Chiefs, Ambulatory Medical Directors, and Section Administrators.</li><li>
Executes quantitative and qualitative analyses to support decision-making and guide departmental initiatives.</li><li>
Analyzes financial statements, clinical and research revenue, and budget variances to identify opportunities for growth and efficiency.</li><li>
Conducts lookback and proforma analyses to evaluate recruitment and productivity assumptions.</li><li>
Evaluates acuity and volume data to identify productivity improvements and manage related projects.</li><li>
Audits and supports section-level budget data to ensure reporting accuracy and informs annual budget cycles.</li><li>
Utilizes UCM Tableau and other tools to connect financial results with strategic insights and communicate findings effectively.</li><li>
Partners with revenue cycle team to identify and implement revenue-enhancing strategies.</li><li>
Directs and manages projects throughout the Department.</li><li>
Comprehensive project management of strategic initiatives. Develops project work plans including identification of key stakeholders, deliverables, timelines and required resources for initiatives related, but not limited, to patient access, patient experience, clinic utilization, staff engagement, and clinical compliance.</li><li>
Oversees operational and logistical aspects of projects, such as meeting schedules, agenda development, etc.; ensures project requirements are achieved in a timely fashion and within guidelines. Continuously assesses and makes effective recommendations to address barriers or obstacles to achieving project goals.</li><li>
Develops measurement and analytic strategies to monitor the outcomes of projects over time.</li><li>
Applies standardized tools and methodologies for consistent project execution.</li><li>
Collaborates with Section Administrators to develop budget-positive and equity-positive business cases for improved ambulatory, inpatient, and procedural performance.</li><li>
Utilizes standardized approaches, tools, and technology for internal consultancy.</li><li>
Prepares concise, creative, professional summaries of plans, as appropriate.</li><li>
Effectively presents findings to all levels of staff, targeting the presentation towards the knowledge level and needs of the audience, including internal senior management, clinicians, and front-line staff</li><li>
Works to ensure smooth information flow between involved parties.</li><li>
Develops summary communication materials for executive level presentations, as requested.</li><li>
Encourages and engages others in discussion to build trust among team members by communicating &lsquo;early and often&rsquo;.</li><li>
Utilizes strong coping and perceptivity skills in identifying the appropriate pace of change as well as awareness of stakeholder needs, and incorporates that into planning and execution of initiatives.</li><li>
Proactively considers and evaluates complexities of projects.</li><li>
Analyzes moderately complex data sets for the purpose of extracting and purposefully using applicable information.</li><li>
Provides professional support to staff or faculty members in defining the project and applying principals of data science in manipulation, statistical applications, programming, analysis and modeling.</li><li>
Performs other related work as needed.</li></ul><div><br>
Minimum Qualifications</div><div>
Education:</div>
Minimum requirements include a college or university degree in related field.<div><br>
Work Experience:</div>
Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.<div><br>
Certifications:</div><div>
-</div><div></div><div>
Preferred Qualifications</div><div></div><div>
Education:</div><ul><li>
Advanced degree.</li></ul><div></div><div>
Experience:</div><ul><li>
Background in the healthcare field, with demonstrated strength in analytics, process improvement, and project management.</li></ul><div></div><div>
Preferred Competencies</div><ul><li>
Proven skill in project scoping, action planning, and execution using structured tools and metrics.</li><li>
Exceptional organizational ability to prioritize and manage multiple concurrent projects.</li><li>
Strong analytical and research skills; synthesize complex data for diverse audiences.</li><li>
Excellent communication and interpersonal skills, with experience working with senior management and multidisciplinary teams.</li><li>
Demonstrated initiative, independence, and sound judgment in resolving complex issues.</li><li>
Handle sensitive, confidential, and politically complex matters with discretion.</li></ul><div><br>
Application Documents</div><ul><li>
Resume/CV (required)</li><li>
Cover Letter (required)</li></ul><div><div><div><div><div><div><div><div><br>
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.</div></div></div></div></div></div></div></div><div><br>
Job Family</div>
Research<div><br>
Role Impact</div>
Individual Contributor<div><br>
Scheduled Weekly Hours</div>
37.5<div><br>
Drug Test Required</div>
No<div><br>
Health Screen Required</div>
No<div><br>
Motor Vehicle Record Inquiry Required</div>
No<div><br>
Pay Rate Type</div>
Salary<div><br>
<br>
FLSA Status</div>
Exempt<div><br>
<br>
Pay Range</div>
$70,000.00 - $100,000.00<div>
The included pay rate or range represents the University&rsquo;s good faith estimate of the possible compensation offer for this role at the time of posting.</div><div><br>
Benefits Eligible</div>
Yes<div>
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the<div> </div><div>Benefits Guidebook</div><div>.</div></div><div><br>
Posting Statement</div><div>
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the <div>University's Notice of Nondiscrimination.</div></div><div></div><div><br>
Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via <div>Applicant Inquiry Form.</div></div><div></div><div><br>
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.</div><div></div><div><br>
The University of Chicago's Annual Security &amp; Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: <div>http://securityreport.uchicago.edu</div>. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.</div></div>

Senior Analyst, Business Solutions and Operational Strategy

Midwest Refuah Health Center

<p><b>Job Description: </b>Family Medicine Physician</p><p><b>Reports To:</b> Site Lead / Chief Medical Officer (CMO) | <b>Compensation:</b> $190-220k</p><p>The physician directs and oversees the provision of and provides quality care to those patients assigned to him/her consistent guidelines contained within the quality management, risk management, infection control, customer service and safety programs for MRHC.</p><p><b>Benefits:</b></p><ul><li>Access to HRSA Loan Repayment Programs</li><li>Malpractice Insurance and License Renewal Covered</li><li>Comprehensive health, dental, and vision insurance</li><li>Paid time off, floating holidays, and recognized Jewish holidays</li><li>Tuition Reimbursement of up to $10,000 per year after one year of employment</li><li>401(k) retirement plan</li><li>Life and Disability Insurance</li><li>Annual CEU (Continuing Education Unit) stipend</li><li>Work-Life Balance</li></ul><p><b>Duties and Responsibilities:</b></p><p>&middot; Must be able to see patients from 0 to entire lifespan.</p><p>&middot; Assures the daily health center patient load is seen in a timely and clinically appropriate manner.</p><p>&middot; Assures all clinical activity occurring within the health center is accomplished according to acceptable guidelines for reimbursement.</p><p>&middot; Responds to calls within 20 minutes when on-call.</p><p>&middot; Adheres to approved MRHC treatment protocols.</p><p>&middot; Conducts patient education activities, including pre and post instruction exams and procedures, instructions related to illness and treatment such as diet and reinforcement of physician&rsquo;s follow up instructions. Utilizes printed health education materials as appropriate and documents all instructions given. Considers an individual&rsquo;s varying level of understanding and adjusts level of presentation to ensure the patient is knowledgeable of medical condition and plan of care.</p><p>&middot; Assures core team and staff properly carry out effective treatment and education.</p><p>&middot; Assures core team staff performs clinical tasks in accordance with accepted policies and procedures.</p><p>&middot; Participates in the orientation and training of staff as needed.</p><p>&middot; Ensures core team staff meets internal certification requirements for patient education and the administration of medication.</p><p>&middot; Assures follow-up records, as assigned, to determine conformance with accepted clinical protocols.</p><p>&middot; Ensures incident reports are completed for those occurrences defined as incidents in accordance with policy and procedure.</p><p>&middot; Ensures patients presenting with greater acuity than what is clinically appropriate within the health center are transferred appropriately.</p><p>&middot; Assures the patient&rsquo;s medical record meets documentation standards.</p><p>&middot; Meets scheduled health center times and productivity standards.</p><p>&middot; Monitors and ensure the cost-effective utilization of clinical resources.</p><p>&middot; Work with Core Team and Case Management staff to provide for coordinated delivery of case management services.</p><p>&middot; Provides triage services for emergency walk-in patients, identifying those patients who can wait to receive care and those patients who require immediate medical attention. Schedules service for the patient within a time frame which meets the patient's medical needs.</p><p>&middot; Effectively demonstrates required competencies in the provision of educational, case management, triage and medication administration services.</p><p>&middot; Other duties as assigned.</p><p><b>Qualifications:</b></p><p>&middot; Doctor Osteopathy (D.O.) or a Doctor of Medicine (M.D.) Degree.</p><p>&middot; Completed Residency in Primary Care/Family Medicine is required and Board Certification in their primary care specialty is preferred.</p><p>&middot; Two (2) to three (3) years' work experience in the practice of primary care medicine in a community health center preferred.</p><p>&middot; Current Illinois registration and Advanced practice licensure.</p><p>&middot; Must have good verbal and written communication skills.</p><p>&middot; Must be able to respond appropriately in emergency situations, must demonstrate flexibility, leadership and teamwork ability.</p><p>&middot; ***Computer Skills A Must***</p><p>Midwest Refuah Health Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, pregnancy or related conditions, or disability. While performing the duties of this job, the employee is regularly required to talk or hear, sit, use hands, reach with hands and arms, stand, walk, walk up and down stairs, lift and/or move up to 25 pounds.</p><p>Job Type: Full-time</p><p>Pay: $190,000.00 - $220,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Loan assistance</li><li>Loan forgiveness</li><li>Loan repayment program</li><li>Malpractice insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Travel reimbursement</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Family Medicine Physician

Epic Health System

<div><div><p><b>Assistant Business Manager (LAM 0.75)</b></p><p><b>
Department:</b> Operations
<br>
<b>Reports To:</b> Business Administrator (LAM 1)
<br>
<b>Location: Chicago, IL</b><br>
<b>Employment Type:</b> Full-Time</p><p></p><p><b><br>
About EPIC Health</b></p><p>
At EPIC Health, we believe healthcare should be high-performing, people-centered, and relentlessly proactive. Our mission is to deliver quality care through innovation, teamwork, and the belief that <i>every visit is a </i><i>prevention</i><i> visit</i>. We operate through a connected Pod system &mdash; with Multi-Specialty Medical Office Buildings (MOBs), Hubs, and Satellites &mdash; where operational excellence is the engine behind patient access and exceptional outcomes.</p><p>
We&rsquo;re building the future of value-based care, and we&rsquo;re looking for operational leaders who thrive in organized chaos, love solving problems in real time, and believe data and empathy can coexist.</p><p>
 <b>Position Summary</b></p><p>
The <b>Assistant Business Manager (LAM 0.75)</b> is a key operational leader responsible for the daily execution of site operations, staff supervision, and workflow compliance. Acting as the <b>bridge between the Business Administrator (LAM 1)</b> and the <b>frontline teams (Clinical Assistants and Medical Receptionists)</b>, this role ensures that every day runs efficiently, compliantly, and in alignment with EPIC Health&rsquo;s model of care.</p><p>
This position is ideal for a hands-on operations professional ready to lead people, manage processes, and grow into full site ownership.</p><p><b>
What You&rsquo;ll Do</b></p><p><b>
Operational Leadership</b></p><ul><li>
Lead and supervise all Clinical Assistants (CAs) and Medical Receptionists (MRs), ensuring adherence to EPIC&rsquo;s SOPs and daily operational standards.</li><li>
Conduct Start-of-Day (SOD) readiness checks, staffing reviews, and live patient-flow management throughout the day.</li><li>
Support the Business Administrator in implementing the ACT Model, Ps-POD adherence, and daily access goals.</li></ul><p><b>
Staff Supervision &amp; Development</b></p><ul><li>
Coach and mentor Lead CAs (LAM 0.5) and support their leadership growth.</li><li>
Provide real-time coaching to staff to reinforce SOP execution, efficiency, and service excellence.</li><li>
Manage attendance, schedule coverage, and performance feedback for all CAs and MRs.</li></ul></div><div><p><b>
Quality &amp; Compliance Oversight</b></p><ul><li>
Audit front desk and back-office workflows to ensure compliance with key SOPs such as:<ul><li><i>
Support Staff Allocation</i></li><li><i>
Scheduling Follow-Up Appointments</i></li><li><i>
Patient Wait Times (ACK to Started)</i></li></ul></li><li>
Participate in Gemba Walks and Layered Assurance Monitoring (LAM-1) activities to identify and correct process gaps in real time.</li><li>
Support documentation accuracy, care management workflows, and follow-up scheduling compliance.</li></ul><p><b>
Operational Execution &amp; Data Monitoring</b></p><ul><li>
Track site-level KPIs: patient throughput, wait times, follow-up scheduling, and provider coverage.</li><li>
Report daily operational summaries and weekly performance trends to the Business Administrator.</li><li>
Coordinate staff allocation adjustments and escalate barriers that impact access or patient satisfaction.</li></ul><p><b>
Culture &amp; Engagement</b></p><ul><li>
Model EPIC&rsquo;s values: <i>Serious Fun. High Performance. </i><i>Mad </i><i>Science. Team Player. Ridiculously Responsive.</i></li><li>
Foster a collaborative and energetic environment focused on patient care and continuous improvement.</li><li>
Recognize and celebrate wins &mdash; large and small &mdash; across your team.</li></ul><p><b>
Who You Are</b></p><ul><li>
A hands-on problem solver with strong leadership instincts and operational acumen.</li><li>
Passionate about healthcare operations, patient experience, and helping teams perform at their best.</li><li>
Detail-oriented, process-driven, and able to make real-time decisions without losing sight of the big picture.</li></ul></div><div><p><b>
Qualifications</b></p><ul><li>
Bachelor&rsquo;s degree in Healthcare Administration, Business, or related field preferred (or equivalent experience).</li><li>
2+ years of supervisory experience in healthcare operations (preferably in ambulatory or multi-site settings).</li><li>
Strong understanding of workflow management, staffing, and patient access optimization.</li><li>
Proficiency in EHR/PM systems (Allscripts, Phreesia, or similar) and data-driven decision-making.</li><li>
Excellent communication, coaching, and conflict-resolution skills.</li></ul><p><b>
Performance Metrics</b></p><ul><li>
95% adherence to follow-up scheduling SOP</li><li><ul><li>5% staffing variance between SOD forecast and actual coverage</li><li>15-minute patient wait time (ACK to Start) average</li><li>90% provider satisfaction with CA/MR support</li></ul></li><li>
Positive trend in patient throughput and satisfaction metrics</li></ul><p><b>
Why Join EPIC</b></p><ul><li>
Work in a forward-thinking organization redefining healthcare delivery.</li><li>
Join a leadership pipeline &mdash; this role is designed to grow into a full <b>Business Administrator (LAM 1) </b>position.</li><li>
Competitive compensation, health benefits, 401(k), and performance-based incentives.</li><li>
Access to continuous leadership training and cross-Pod collaboration opportunities.</li></ul></div><p><b>
Ready to Lead EPIC Operations?</b></p><p>
If you thrive in fast-paced environments, love solving challenges in real time, and want to grow into a high-impact healthcare leadership role &mdash; we&rsquo;d love to meet you.</p></div>

Assistant Business Manager

<div><div>Department</div>
BSD SUR - OHNS: Administration<div><br>
About the Department</div>
Patients who come to UChicago Medicine with head and neck diseases can rest assured that our experts&rsquo; internationally recognized expertise enables them to offer the most advanced and innovative approaches to the management of otolaryngology (ENT) disorders. Subspecialists are equipped to treat allergies, inner ear and hearing disorders, head and neck cancers, speech and voice disorders, and much more. Our diverse programs ensure every patient utilizes their senses as best as possible in order to lead healthy and productive lives.Through the section&rsquo;s comprehensive research efforts, faculty members and researchers hope to find new and better ways of treating a broad range of diseases. One such research project that has received widespread national attention and support is Project Aspire and its sister project the Thirty Million Words Initiative, which aim to use family-centered curriculum and parent language to bridge the achievement gap between groups of children.<div><br>
Job Information</div><div>
Job Summary:</div><div>
Under minimal supervision, the Project Assistant IV provides highly complex clerical support for the academic, clinical and administrative operations and services of the section of Otolaryngology, Head and Neck Surgery. May serve as the subject matter expert for other clerical staff.</div><div></div><div>
Responsibilities:</div><ul><li>
Provides clerical support for faculty, which includes but is not limited to, calendar management; screening patient calls and requests; preparing and updating patient files in EPIC; scheduling in EPIC, processing and disseminating referring physician letters; coordinating compliance, professional practice evaluations, and credentialing efforts; processing orders on the BuySite purchase order system; processing financial transactions in the GEMS reimbursement system, ePayment system, and ACCTS cost transfer system; conducting insurance pre-certifications; and organizing communications with patients.</li><li>
Provides prompt and efficient resolution to highly complex clerical problems and offers guidance on problem resolution to other clerical support staff.</li><li>
Provides basic educational information to patients and their families about procedures and surgeries.</li><li>
Creates and maintains spreadsheets and databases, and may provide lead support with data entry and data projects.</li><li>
Adapt workflows to accommodate needs, priorities, and fluctuation of patient volumes according to faculty and leadership expectations.</li><li>
Performs other related work as needed.</li></ul><div></div><div>
Additional Responsibilities</div><div>
Education, Experience, or Certifications:</div><div>
Education:</div><ul><li>
High school diploma or GED required.</li><li>
Bachelor's degree preferred.</li></ul><div></div><div>
Experience:</div><ul><li>
Five years of office experience required.</li><li>
Hospital or academic medicine experience required.</li><li>
Electronic medical record (EMR) experience preferred.</li><li>
Patient scheduling experience preferred.</li></ul><div></div><div>
Working Conditions and Physical Requirements:</div><ul><li>
Standard Office Environment.</li><li>
Sit for short or extended time periods.</li><li>
Stand for short or extended time periods.</li><li>
Make repetitive wrist, hand or finger movements.</li></ul><div></div><div>
Pay Range:</div><ul><li>
$23.08 - $33.79 per hour.</li></ul><div></div><div>
Required Documents:</div><ul><li>
Resume/CV</li><li>
Cover Letter</li><li>
References Contact Information (3)</li></ul><div><div><div><div><div><div><div><div><br>
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.</div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><br>
Benefit Eligibility
</div></div></div></div></div></div></div></div>Yes<div><div><div><div><div><div><div><div>
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off.</div></div></div></div></div></div></div></div><div><br>
Pay Rate Type</div>
Hourly<div><br>
Pay Range</div>
$23.08 - $33.79<div>
The included pay rate or range represents the University&rsquo;s good faith estimate of the possible compensation offer for this role at the time of posting.</div><div><br>
Scheduled Weekly Hours</div>
40<div><br>
Union</div>
024- Local 743, I.B.T. Clerical<div><br>
Job is Exempt</div>
No<div><br>
Drug Test Required</div>
No<div><br>
Health Screen Required</div>
No<div><br>
Motor Vehicle Record Inquiry Required</div>
No<div><br>
Posting Date</div>
2025-12-23<div><br>
Posting Statement</div><div>
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the <div>University's Notice of Nondiscrimination.</div></div><div></div><div><br>
Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via <div>Applicant Inquiry Form.</div></div><div></div><div><br>
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.</div><div></div><div>
The University of Chicago's Annual Security &amp; Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: <div>http://securityreport.uchicago.edu</div>. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.</div></div><div></div>

Project Assistant IV

<div><div>Department</div>
BSD PSY - Lyons Lab<div><br>
About the Department</div>
To transform mental health through compassionate, innovative interdisciplinary care, pioneering research, and the education of future leaders dedicated to advancing the well-being of individuals, families, and their communities.<div><br>
Job Summary</div>
The Research Analyst supports the Precision Analytics Team by coordinating projects, schedules, and reporting. This role helps keep the team organized and ensures that quality data and analytics initiatives are delivered in format and timeframe as committed. By serving as a central point of communication and coordination, the Analyst helps systems staff, and research fellows stay connected across projects and ensures that the team&rsquo;s work is accessible and aligned with organizational priorities.<div></div><div>
Responsibilities</div><ul><li>
Coordinates schedules, meetings, and project timelines for the Precision Analytics Team.</li><li>
Tracks and maintains records of analytics projects, deliverables, and outcomes.</li><li>
Supports communication with internal teams, leadership, and external partners.</li><li>
Generates and shares reports to inform decision-making and program evaluation.</li><li>
Collaborates closely with analysts, the systems coordinator, research fellows, and the Associate Director of Precision Analytics.</li><li>
Ensures smooth integration of analytics with program, training, and operations teams.</li><li>
Contributes to organizational projects beyond core duties, such as event logistics, communications, or process documentation.</li><li>
Maintains technical and administrative support for a research project.</li><li>
Analyzes and maintains data and/or specimens. Conducts literature reviews. Assists with preparation of reports, manuscripts and other documents.</li><li>
Installs, sets up and performs experiments; interacting with students and other laboratory staff under the direction of the principal investigator.</li><li>
Maintains recruiting and scheduling research subjects; assisting with developing or amending study protocols; assisting with developing data collection tools; assisting with building databases; and providing general administrative support. Has general awareness in research techniques or methods, regulatory policies and procedures, and relevant scientific field.</li><li>
Performs other related work as needed.</li></ul><div><br>
Minimum Qualifications</div><div>
Education:</div>
Minimum requirements include a college or university degree in related field.<div><br>
Work Experience:</div>
Minimum requirements include knowledge and skills developed through &lt; 2 years of work experience in a related job discipline.<div><br>
Certifications:</div><div>
-</div><div></div><div>
Preferred Qualifications</div><div></div><div>
Experience:</div><ul><li>
Conducting applied research or evaluation.</li></ul><div></div><div>
Technical Skills or Knowledge:</div><ul><li>
Proficient in Microsoft Office 365, Excel, and project management platforms.</li><li>
Learning management systems, analytics tools, or research platforms is a plus.</li></ul><div></div><div>
Preferred Competencies</div><ul><li>
Strong organization and project management skills.</li><li>
Attention to detail and accuracy in reporting and record-keeping.</li><li>
Effective communication and relationship-building abilities.</li><li>
Comfort working with data and ability to support technical teams.</li><li>
Problem-solving skills.</li><li>
Organizational skills.</li><li>
Verbal and written communication skills.</li><li>
Work independently and as part of a team.</li></ul><div></div><div>
Application Documents</div><ul><li>
Resume/CV (required)</li><li>
Cover Letter (required)</li></ul><div><div><div><div><div><div><div><div><br>
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.</div></div></div></div></div></div></div></div><div><br>
Job Family</div>
Research<div><br>
Role Impact</div>
Individual Contributor<div><br>
Scheduled Weekly Hours</div>
40<div><br>
Drug Test Required</div>
No<div><br>
Health Screen Required</div>
No<div><br>
Motor Vehicle Record Inquiry Required</div>
No<div><br>
Pay Rate Type</div>
Salary<div><br>
<br>
FLSA Status</div>
Exempt<div><br>
<br>
Pay Range</div>
$50,000.00 - $70,000.00<div>
The included pay rate or range represents the University&rsquo;s good faith estimate of the possible compensation offer for this role at the time of posting.</div><div><br>
Benefits Eligible</div>
Yes<div>
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the<div> </div><div>Benefits Guidebook</div><div>.</div></div><div><br>
Posting Statement</div><div>
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the <div>University's Notice of Nondiscrimination.</div></div><div></div><div><br>
Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via <div>Applicant Inquiry Form.</div></div><div></div><div><br>
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.</div><div></div><div><br>
The University of Chicago's Annual Security &amp; Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: <div>http://securityreport.uchicago.edu</div>. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.</div></div>

Research Analyst, Precision Analytics Program Administrator

Explore 255+ Patient access quality management coordinator emergency department in Chicago this January. Find roles across top companies and apply now to boost your career.