clinical research assistant Jobs in Washington

clinical research assistant

certified medical assistant care guide Jobs in Washington

certified medical assistant care guide

clinical coordination assistant Jobs in Washington

clinical coordination assistant

medical assistant

patient care tech

patient care assistant

Washington County Hospital and Clinics

<div>SUMMARY
This provider renders physical therapy services to patients with neurological, burn/wound, or musculoskeletal injuries, or to patients with other acute or chronic physical disabilities through the use of physical therapy techniques to relieve pain, restore function, and facilitate independence.
To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability to be successful.
DUTIES/RESPONSIBILITIES
(include but are not limited to the following)<ul><li>
Implement therapy according to the established plan, utilizing appropriate procedures, equipment and techniques within the scope of physical therapy.</li><li>
Consult with other patient care team members to discuss patient progress, set objectives for patient treatment and integrate physical therapy treatment with other activities.</li><li>
Provide documentation of patient care according to established criteria.
</li><li>Participate in hospital and departmental inservices, medical conferences, staff meetings, continuing education courses, team meetings, and other related activities.</li><li>
Educate the patient and/or the caregiver about the findings of the physical therapists evaluation, established goals of the physical therapy program, home programs, injury prevention and other related information.</li></ul>
EDUCATION AND/OR EXPERIENCE<ul><li>
A Physical Therapy Assistant (PTA) must have an Associate degree approved by the American Physical Therapy Association.</li><li>
Current Iowa Physical Therapy Assistant license.</li><li>
Must have current BCLS certification.
</li></ul>SKILLS AND ABILITIES<ul><li>
A basic knowledge of computer skills is required.</li><li>
Must be able to read, write, and communicate effectively in English with strong written and verbal skills.</li><li>
Ability to handle sensitive and confidential situations professionally.
</li><li>Ability to work in a fast paced, rapid changing and regulatory environment.</li></ul></div>

Physical Therapy Assistant

Bustos and Associates

Job Summary We are seeking a dedicated and skilled Medical Assistant to join our team. The ideal candidate will play a vital role in supporting our medical staff .The Medical Assistant will assist with both clinical and administrative tasks, ensuring smooth operations and effective patient management.DutiesMedical Assistant will be responsible for but not limited to the following :<ul><li>Triage patients .</li><li>Prepare medical records.</li><li>Provide clinical help and assist during medical examinations.</li><li>Optimizes patients' satisfaction, provider time , and treatment room utilization by scheduling appointments in person or by telephone.</li><li>Maintain patient records, including updating medical histories and documenting vital signs.</li><li>Provide medical administrative support by scheduling appointments, managing patient flow, and handling correspondence.</li><li>Ensure compliance with office policies and procedures while maintaining a safe and clean working environment.</li><li>As a Medical Assistant, you will be preparing for each patient visit by preparing charts and pulling notes before arrival, providing routine support alongside Doctors and medical /office staff.</li><li>Prepare and clean treatment rooms .</li><li>The ideal candidate has strong customer service skills and an interest in learning more about a working medical environment.</li><li>Assist in answering phones , perform data entry and processing.</li><li>Collects urine samples for testing.</li><li>Draws blood samples safely and sends them to the laboratory without contamination.</li></ul>Skills<ul><li>Previous experience as a Medical Assistant or in a similar role is preferred.</li><li>Knowledge of medical office procedures and medical billing.</li><li>Strong written and verbal communication skills.</li><li>Strong organizational and planning skills.</li><li>Proficiency in EMR systems .</li><li>Experience handling and conducting high amounts of calls is highly desirable.</li><li>Strong experience verifying insurance and handling prior authorizations is highly preferred.</li><li>Spanish speaking highly preferred.</li></ul>QUALIFICATIONS<ul><li>High school diploma or equivalent (Required)</li><li>BLS Certification (Required)</li><li>Certified Medical Assistant desired</li><li>Medical assisting certification(s)</li><li>Phlebotomy certification desired</li><li>Medical billing and coding experience</li><li>Excellent customer service skills</li><li>Strong attention in details</li><li>An ideal candidate would have at least one year of medical assisting or other healthcare experience, an understanding of medical terminology and medical coding/billing, and is proficient with a computer.</li></ul>ABILITY TO COMMUTE<ul><li>Washington DC</li><li>Virginia</li></ul>Job Types: Part-time, PRNPay: From $18.40 per hourWork Location: In person

Medical Assistant

One Medical

<div><div><div>About Us
</div>
<div>One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
</div></div>
The Opportunity

As a One Medical Phlebotomist/Front Desk (internally known as Lab Services Specialist/Member Support Specialist) team member at one of our offices you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you'll likely work on:
<ul>
<li>Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary</li>
<li>Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location</li>
<li>Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs</li>
<li>Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization</li>
<li>Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting</li>
<li>All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc</li>
<li>Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc.</li>
<li>Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization</li>
<li>Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work</li>
</ul>
These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you'll need:
<ul>
<li>At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment</li>
<li>Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions</li>
<li>A High School Diploma or equivalent</li>
<li>Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously</li>
<li>Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)</li>
<li>A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care</li>
<li>A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks</li>
</ul>
Competitive salary: the range for this role is $22.75 to $24.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits.

This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7am-7pm based at one of our office locations in Washington, DC.<div>
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:

Taking care of you today
<ul>
<li>Paid sabbatical for every five years of service</li>
<li>Free One Medical memberships for yourself, your friends and family</li>
<li>Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues</li>
<li>Competitive Medical, Dental and Vision plans</li>
<li>Pre-Tax commuter benefits</li>
<li>PTO cash outs - Option to cash out up to 40 accrued hours per year</li>
</ul>
Protecting your future for you and your family
<ul>
<li>401K match</li>
<li>Credit towards emergency childcare</li>
<li>Company paid maternity and paternity leave</li>
<li>Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance</li>
<li>Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance</li>
</ul>
In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
<ul>
<li>Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.</li>
<li>UpToDate Subscription - An evidence-based clinical research tool</li>
<li>Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education</li>
<li>Rounds - Providers end patient care one hour early each week to participate in this shared learning experience</li>
<li>Discounted rate to attend One Medical's Annual REAL primary care conference</li>
</ul>
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. 
 
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.</div></div>

Phlebotomist/Front Desk

Children's National Hospital

<div>Kids Are Our Everything. 
 
Department
10234 Electrophysiology 
 
Pay Range
$87,172.80 - $145,267.20 
 
Shift: Mon - Fri, Part-time (20 hrs/week) 
 
Who We Are:
Children&rsquo;s National has become a destination for families around the country for diagnosis and treatment of heart rhythm disorders and congenital heart diseases. In addition to our electrophysiology physicians, our team includes specially trained pediatric arrhythmia nurses.
Collaboration among our heart specialists is central to what we do. We work with other departments and clinics throughout the Heart and Lung Center to ensure our patients receive the most comprehensive, specialized care possible.
About the Role:
The Clinical Program Coordinator will successfully complete the hospital and nursing orientation at CNMC. Will coordinate nursing care and services for patients and family members in specific healthcare specialty encounters by telephonic, electronic, in person, and/or by mail. Will consult with physicians, and other healthcare providers to resolve health concerns. 
 
All nursing practice is based on the legal scope of practice, national and specialty nursing standards, CNMC Policies and Procedures, and in accordance with all applicable laws and regulations. The Professional Model of Care requires registered professional nurses to be responsible and accountable for their own practice. CNMC support the development of RN relationships within the community, specifically those relationships associated with the health and wellbeing of the community at large. Responsible to lead the activities of the patient care delivery team for specific patient population. Provide continuous accountability to assess, plan, implement and evaluate clinical care and ensure that continuity of care is maintained. 
 
What You'll Bring:
Minimum Education
 
Bachelor's Degree (Required)
 
 
Minimum Work Experience
 
5 years of nursing experience. Minimum of one-year recent pediatric experience in a comparable setting. Minimum of one-year of demonstrated nursing leadership experience for example as a charge nurse, educator, preceptor, council chair/member advancement on the clinical ladder or comparable positions. (Required)
 
 
Functional Accountabilities:
 
 
Professional Practice
<ul><li>Participate in/support Shared Nursing Leadership.
</li><li>Contribute to the sustainability and advancement of nursing excellence which translates into on-going Magnet designation.
</li><li>Participate, contribute to internal/external committees, professional organizations, community activities.
</li><li>Accountable to support/participate in the Division of Nursing&rsquo;s performance improvement process.
</li><li>Identify, define, and report on measures consistent with Nurse Sensitive Indicators (NSIs) for Ambulatory Nursing Practice.
</li><li>Integrate evidence-based practice and research into practice.
</li><li>Assist physicians and other professional providers to maintain appropriate cost and desired patient outcomes.
</li></ul>Safety
<ul><li>Speak up when team members appear to exhibit unsafe behavior or performance
</li><li>Continuously validate and verify information needed for decision making or documentation
</li><li>Stop in the face of uncertainty and takes time to resolve the situation
</li><li>Demonstrate accurate, clear and timely verbal and written communication
</li><li>Actively promote safety for patients, families, visitors and co-workers
</li><li>Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
</li></ul>Patient Family-Centered Care
<ul><li>Plan to consult and collaborate with patients, families' physicians, nurse practitioners, physician assistants and other professional colleagues; involve patients and families in shared decision making; advocate for patient and family; accessing relevant health services.
</li><li>Responsible and having the authority and accountability for clinical care for specific patient population and area workflow; develop pertinent goals based on patient response to illness, health promotion and program expected outcomes; implement suitable, evidence-based nursing interventions; provide careful and complete documentation of care provided.
</li><li>Use the nursing process in the clinic setting and in tele-health services to assess patient problems and concerns; critically analyze and integrate subjective and objective data.
</li><li>Provide health education based on the patient /family learning preferences throughout a patient&rsquo;s disease trajectory or health promotion; utilize expertise in cultural competency to enhance relationships, processes, and outcomes for patients/families.
</li><li>Engage opportunities to act in the best interest of the patient/family, building trust and confidence, while upholding moral and legal standards of due care.
</li><li>Coordinate mechanisms across systems, institutions, and community to provide continuity of care for wellness needs or health concerns; direct and participate in the development of patient care policies and protocols in order to advise and guide practice.
</li></ul>Resources and Work Environment
<ul><li>Establish and maintain medical equipment and supplies, include a plan to promote safe and effective use of equipment.
</li><li>Ensure regulatory requirements are met and area is in a constant state of readiness in area of practice; keep update on the application of health informatics systems such as diagnosis and treatment technology linked to patient care.
</li><li>Apply knowledge of operations, financial principles, and resources to ensure quality and appropriate care services are delivered in a cost effective and safe manner.
</li><li>Responsible to enhance knowledge, skills and abilities in areas in clinical, legal, regulatory and cultural competence associated with patient population and community relevant care.
</li><li>Employ critical attributes of effective collaboration to create, promote, and maintain an environment that supports successful partnership and high-performance team outcomes.
</li></ul>Partners for Excellence
<ul><li>Facilitate interdisciplinary patient care rounds/conferences to review treatment goals and optimize outcomes.
</li><li>Ensure time, schedule and alternate coverage accuracy in meeting patients/families care and personal needs; participate in cross coverage of other areas providing clinical care when the special needs arise.
</li><li>Direct the flow of patients and staff to assure patients are adequately managed and the care environment is running smoothly.
</li><li>Work in collaboration with professional staff including RNs, LPNs, PCTs and other unlicensed assistive personnel as manifested in the state practice act/guidelines and CNMC job descriptions.
</li><li>Communicate and escalate clinical/administrative issues as appropriate to levels of individuals assigned for resolution.
</li><li>Participate in the peer review for staff.
</li></ul>Benefits That Support You:
<ul><li>Comprehensive health coverage, including medical, prescription, infertility, and transgender health services.
</li><li>Generous paid time off, including vacation accrual from day one, sick leave, holidays, and a personal day.
</li><li>Financial wellness support, including a 401(k) plan and healthcare and dependent care spending accounts.
</li><li>Employer-paid life, AD&amp;D, and long-term disability coverage, with optional supplemental plans.
</li><li>Additional perks, including tuition assistance, fitness resources, employee assistance, commuter benefits, and more.
</li></ul>Why Join Us:
<ul><li>Nationally Recognized Excellence &ndash; Consistently ranked among the Top 10 Children&rsquo;s Hospitals in the nation by U.S. News &amp; World Report.
</li><li>Leading Pediatric Care &ndash; One of the largest and most comprehensive children&rsquo;s hospitals in the country, offering nationally ranked specialties and cutting-edge treatments.
</li><li>Innovation &amp; Research &ndash; A premier academic medical center with a strong commitment to pediatric research, education, and advancing the future of child health. 
</li></ul> 
The disclosed salary range includes the minimum and maximum rates within which Children&rsquo;s National believes an individual&rsquo;s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children&rsquo;s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual&rsquo;s combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children&rsquo;s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible. 
 
Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The &ldquo;Know Your Rights&rdquo; poster is available here: and the pay transparency policy is available here: Know Your RightsPay Transparency Nondiscrimination Poster. 
 
Please note that it is the policy of Children's National Hospital to ensure a &ldquo;drug-free&rdquo; work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.</div>

Electrophysiology Clinical Program Coordinator (RN) - Part Time (20 hrs/week)

Premier Health Services

Job OverviewPremier Health Services, Inc., a Medicare-certified home health agency, is seeking a highly organized and detail-oriented Staffing Coordinator to support our growing clinical operations team. The Staffing Coordinator plays a vital role in ensuring patients receive timely, high-quality care by coordinating staffing schedules for nurses and home health aides, maintaining Electronic Visit Verification (EVV) compliance, and supporting operational excellence.If you thrive in a fast-paced healthcare environment, enjoy problem-solving, and are passionate about your community, we encourage you to apply.Duties Scheduling and Workforce Coordination<ul><li>Coordinate and maintain daily schedules for:</li></ul>- Licensed Practical Nurses (LPNs)- Home Health Aides (HHAs) / Personal Care Aides (PCAs)- Match staff assignments based on patient needs, location, staff&rsquo;s skills and availability, and continuity of care requirements<ul><li>Manage schedule changes, call-offs, cancellations, and emergency staffing situations.</li><li>Ensure all patient visits are staffed and completed according to physician orders and individualized plans of care.</li><li>Monitor staffing efficiency and visit utilization.</li><li>Coordinate and ensure on-call coverage for evenings, weekends, holidays, and emergency situations.</li></ul>Patient Care Coordination<ul><li>Coordinate staffing for new patient admissions and resumptions of care.</li><li>Communicate scheduling information with patients, caregivers, and clinical staff.</li><li>Address and resolve patient-caregiver compatibility concerns.</li><li>Assist with incident and complaint investigations as needed.</li><li>Participate in interdisciplinary team and operational meetings.</li></ul>Electronic Visit Verification (EVV) Compliance<ul><li>Collaborate with the EVV Coordinator to monitor and manage EVV activities for HHA and LPN visits.</li><li>Verify accurate clock-in and clock-out documentation for scheduled visits.</li><li>Ensure EVV records align with authorized service hours and scheduled visits.</li><li>Maintain accurate EVV records to support Agency activities</li><li>Partner with the Billing Department to ensure visit verification supports reimbursement requirements.</li></ul>Compliance and Documentation<ul><li>Ensure staffing assignments comply with Federal and District of Columbia regulations.</li><li>Maintain accurate scheduling records within the agency's EMR and scheduling systems.</li><li>Track missed visits, scheduling exceptions, and documentation concerns.</li><li>Escalate unresolved staffing or compliance concerns to agency leadership</li></ul>Administrative Support<ul><li>Prepare staffing, utilization, productivity, and EVV compliance reports.</li><li>Assist leadership in identifying staffing trends and workforce needs.</li><li>Support recruitment, onboarding, and orientation activities as needed.</li></ul>Skills &amp; Competencies<ul><li>Exceptional organizational and multitasking skills.</li><li>Proficient with Electronic Medical Records (EMR)</li><li>Proficient with Home care scheduling software (AXXESS experience preferred)</li><li>Proficient with Electronic Visit Verification (EVV) systems</li><li>Proficient with Microsoft Office Suite (Excel, Outlook, Word, Teams).</li><li>Strong verbal and written communication skills.</li><li>Excellent customer service and interpersonal abilities.</li><li>Strong analytical and problem-solving capabilities.</li><li>Ability to prioritize multiple responsibilities in a fast-paced healthcare environment.</li></ul>At Premier Health Services, we are committed to delivering compassionate, high-quality care that allows patients to remain safely in their homes and communities. Our team members are valued professionals who make a meaningful impact every day.We offer:<ul><li>Competitive salary</li><li>Health, dental, and vision benefits</li><li>Paid time off and holidays</li><li>Professional development opportunities</li><li>Supportive team environment</li></ul>Meaningful work serving the Washington, DC communityPay: $49,000.00 - $52,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Staffing Coordinator

BayMark Health Services

<div>Description 
 
 
Full Time Receptionist - Healthcare
MedMark Treatment Centers is looking for highly organized, professional and enthusiastic receptionist to handle a multitude of administrative functions in the treatment center. An ideal candidate is able to multitask and ensure the coordination of office activities, partner with clinic staff and maintain the paper flow of clerical functions in the office. 
Responsibilities:
<ul><li>Performs secretarial duties &ndash; includes answering phones, forwarding calls, managing mail flow, data entry, reconcile daily money collected, and office inventory control.
</li><li>Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes &ndash; including scheduling, patient check in, insurance verification, payment collection and follow up calls.
</li><li>Assists in obtaining patient histories from other NTP&rsquo;s, building blank patient files for new admissions, archiving discharged files, and prepares and maintains reports and records.</li><li>
Office maintenance &ndash; ensure children&rsquo;s play area is cleaned, disinfect and clean lab area, clean coffee/beverage area.
</li><li>If applicable - facilitate specimen collection from patients, deliver to lab, file results and distribute to counselors
</li><li>Other duties, as assigned.</li></ul>
Qualifications:<ul><li>
High school diploma or equivalent with at least 1-year prior experience in an office setting.
</li><li>Excellent customer service skills and professional public presentation skills, including telephone etiquette.</li><li>
Proficient in basic PC skills. Microsoft Word and Excel preferred.</li><li>
Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.</li><li>
Ability to maintain routine records and communicate effectively, both orally and in writing.</li><li>
Self-directed with the ability to work with little supervision.</li><li>
Flexible and cooperative in fulfilling all obligations.</li><li>
Satisfactory drug screen and criminal background check.
</li></ul>Benefits:<ul><li>
Competitive salary</li><li>
Comprehensive benefits package including medical, dental, vision and 401(K)</li><li>
Generous paid time off accrual</li><li>
Excellent growth and development opportunities</li><li>
Satisfying and rewarding work striving to overcome the opioid epidemic</li></ul> 
Here is what you can expect from us:
MedMark Treatments, a progressive substance abuse treatment organization, is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life. 
MedMark Treatment Centers is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran&rsquo;s status or any other classification protected by State/Federal laws.
NP19</div>

Receptionist - Healthcare

Deepest Beauty Care

JOIN OUR GROWING TEAMGeorgetown Allure Medical Spa is looking for an experienced, professional, and enthusiastic Aesthetic Patient Coordinator to join our growing team.This is an exciting opportunity for someone who is passionate about medical aesthetics, professional skincare, client relationships, and helping people feel confident about taking the next step in their treatment journey.As one of the first people our clients connect with, you will support the full client experience, from the initial inquiry and phone consultation through scheduling, treatment education, skincare recommendations, memberships, packages, follow-up, and long-term care.ABOUT THE ROLEThis position combines patient coordination, front desk operations, phone consultations, lead conversion, skincare sales, customer service, CRM follow-up, and marketing support.Most work will be performed on-site at our Washington, DC medical spa. Some scheduled remote shifts may be assigned for lead follow-up, phone consultations, client communication, and administrative work.This is a goal-oriented role. The successful candidate will be warm and consultative, confident asking for the appointment, organized in follow-up, knowledgeable about aesthetics and skincare, and committed to delivering an exceptional client experience.KEY RESPONSIBILITIESPatient Coordination and Lead Conversion<ul><li>Respond promptly to new inquiries from phone calls, website forms, social media, referrals, advertising campaigns, and promotions.</li><li>Conduct warm, professional phone consultations with prospective clients.</li><li>Ask thoughtful questions to understand each client&rsquo;s concerns, goals, treatment history, expectations, and priorities.</li><li>Explain Georgetown Allure&rsquo;s services, treatment options, memberships, packages, professional skincare, general pricing, and current promotions using approved information.</li><li>Help qualified clients select the appropriate consultation or next step and confidently schedule their appointment.</li><li>Follow up consistently by phone, text, and email until the client books, declines, or requests future follow-up.</li><li>Reconnect with past leads, canceled appointments, inactive clients, and clients who did not rebook.</li><li>Maintain accurate CRM notes, lead stages, tasks, outcomes, and follow-up dates.</li><li>Escalate clinical questions and final treatment recommendations to the appropriate licensed provider.</li></ul>Front Desk and Client Experience<ul><li>Welcome clients warmly and create a polished, professional first impression.</li><li>Manage check-in, check-out, scheduling, confirmations, rescheduling, and rebooking.</li><li>Answer calls, texts, emails, chats, voicemails, and online inquiries.</li><li>Process payments through Georgetown Allure&rsquo;s approved systems.</li><li>Support providers and management throughout the day.</li><li>Maintain accurate client forms, appointment information, and follow-up tasks.</li><li>Help maintain an organized, clean, and welcoming reception area.</li><li>Handle routine client questions and promptly escalate sensitive concerns when appropriate.</li></ul>Skincare, Membership, and Package Support<ul><li>Learn and confidently explain Georgetown Allure&rsquo;s professional skincare products, services, memberships, packages, and treatment pathways.</li><li>Educate clients about professional home-care routines based on Georgetown Allure training and provider or esthetician guidance.</li><li>Support skincare, retail, membership, and package sales through education and personalized service.</li><li>Follow up regarding recommended products, future appointments, treatment plans, memberships, and packages.</li><li>Continue learning about services such as customized facials, chemical peels, microneedling, RF microneedling, radio-frequency treatments, LED, microcurrent, acne care, pigmentation treatments, skin tightening, injectables, and professional skincare.</li></ul>Marketing and Brand Support<ul><li>Assist with social media, photography, filming, educational content, and promotional projects.</li><li>Participate on camera or behind the scenes when requested.</li><li>Support events, promotional days, review campaigns, and client-appreciation activities.</li><li>Follow up with leads generated through specific marketing campaigns and promotions.</li><li>Share recurring client questions and objections to help improve our messaging, education, and promotions.</li></ul>QUALIFICATIONSRequired<ul><li>Previous professional experience in a medical spa, aesthetic clinic, dermatology practice, plastic-surgery practice, cosmetic practice, or closely related professional skincare environment.</li><li>Strong working knowledge of professional skincare and common aesthetic treatments.</li><li>Experience speaking with clients about services, skincare, memberships, packages, treatment plans, or appointments.</li><li>Confidence conducting phone consultations and guiding qualified clients toward booking.</li><li>Excellent verbal and written communication.</li><li>Strong organization, follow-up, attention to detail, and accountability.</li><li>Comfort using scheduling software, CRM systems, email, text messaging, and modern office technology.</li><li>Weekend availability.</li><li>Ability to work primarily on-site in Washington, DC and complete scheduled remote assignments when needed.</li></ul>Preferred<ul><li>Experience converting leads into confirmed consultations or appointments.</li><li>Experience selling professional skincare, memberships, treatment packages, or aesthetic services.</li><li>Esthetician license, formal skincare education, or advanced aesthetics training.</li><li>Experience with social media, Canva, filming, photography, or content support.</li></ul>REMOTE WORK REQUIREMENTSAlthough this role is primarily on-site, some remote work may be assigned. Candidates must have:<ul><li>A quiet, private, and professional home workspace.</li><li>Reliable high-speed internet and dependable phone access.</li><li>The ability to conduct uninterrupted phone or video consultations.</li><li>A secure environment that protects client privacy and confidential information.</li><li>The ability to remain responsive and productive during scheduled remote hours.</li></ul>THE IDEAL CANDIDATEThe ideal candidate is warm, polished, confident, dependable, and genuinely passionate about aesthetics and skincare. They build trust quickly, listen carefully, explain value clearly, and follow up consistently without using high-pressure sales tactics.They understand that great medical-spa sales begin with education, accurate expectations, excellent communication, and a strong client relationship. They are comfortable working toward clear goals and taking accountability for lead response, follow-up, booking, rebooking, skincare sales, memberships, packages, CRM accuracy, client satisfaction, and teamwork.WHY GEORGETOWN ALLURE?At Georgetown Allure, we believe exceptional client care starts with an exceptional team.We invest in training, encourage professional growth, welcome new ideas, and provide opportunities to expand your knowledge in medical aesthetics, skincare, client experience, sales, marketing, and business operations.If you are looking for more than a traditional patient coordinator role and want to build a meaningful career with a growing medical spa, we would be excited to meet you.Pay: $20.00 - $25.00 per hourBenefits:<ul><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>What experience do you have in a medical spa, aesthetic clinic, dermatology practice, plastic-surgery practice, cosmetic practice, or professional skincare environment?</li></ul><ul><li>Which aesthetic treatments and professional skincare products are you comfortable explaining to clients?</li><li>Describe your experience conducting phone consultations or converting inquiries into appointments.</li><li>Have you sold skincare products, memberships, treatment packages, or aesthetic services?</li><li>Are you available to work weekends?</li><li>Are you comfortable working primarily on-site and completing occasional scheduled remote shifts?</li></ul>Work Location: In person

Aesthetic Patient Coordinator

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