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patient services coordinator

Comprehensive Prosthetics & Orthotics

<div><h2 class="jobSectionHeader">Position Overview</h2>
Comprehensive Prosthetics &amp; Orthotics (CPO) is seeking a full-time Patient Services Coordinator to support our Chicago outpatient clinic. This healthcare administration role functions as a front desk coordinator, medical receptionist, and patient access specialist within a fast-paced orthotic and prosthetic clinic environment. The Patient Services Coordinator plays a central role in patient intake, scheduling, insurance verification, clinic operations, and healthcare customer service, ensuring an organized and compassionate experience from check-in through follow-up.
This position is ideal for candidates with experience in medical office workflows, outpatient clinic coordination, insurance documentation, HIPAA compliance, and patient management systems. As the first point of contact, this role directly impacts patient satisfaction, operational efficiency, and revenue cycle support. The successful candidate will combine strong communication skills, attention to detail, and healthcare administrative knowledge to support clinicians, referral sources, and patients across the full continuum of care.<h2 class="jobSectionHeader">
Essential Functions &amp; Responsibilities</h2><ul><li>
Serve as the primary front desk contact for patients, families, and visitors</li><li>
Manage patient scheduling, appointment coordination, and phone communication</li><li>
Complete patient intake processes including demographic entry and insurance documentation</li><li>
Perform insurance verification and explain financial responsibility clearly and professionally</li><li>
Collect and maintain HIPAA acknowledgments, consent forms, and Supplier Standards documentation</li><li>
Support clinicians by coordinating patient flow and ensuring accurate documentation</li><li>
Assist with billing support, scanning, records management, and administrative tasks</li><li>
Maintain a clean, organized, and welcoming outpatient clinic environment</li><li>
Collaborate with referral sources and internal teams to support continuity of care</li><li>
Participate in training and ongoing professional development</li></ul><h2 class="jobSectionHeader"> 
Required Qualifications</h2><ul><li>
High school diploma or equivalent</li><li>
Authorization to work in the United States</li><li>
Strong customer service, communication, and organizational skills</li><li>
Proficiency with computers, office equipment, and data entry systems</li><li>
Ability to lift up to 50 pounds as required for clinic operations</li></ul><h2 class="jobSectionHeader">
Preferred Qualifications</h2><ul><li>
3+ years of experience in a healthcare, medical office, patient access, or administrative support role</li><li>
Experience with insurance verification and patient financial counseling</li><li>
Familiarity with medical terminology and outpatient clinic workflows</li><li>
Experience using electronic health record (EHR) or patient management systems</li></ul><h2 class="jobSectionHeader">
Compensation &amp; Benefits</h2><ul><li>
Starting pay: $20.00 per hour, adjusted based on experience</li><li>
Competitive benefits package (details provided during interview process)</li><li>
Stable, growing healthcare organization with long-term career advancement opportunities</li><li>
Supportive team environment with training and development</li></ul><h2 class="jobSectionHeader">
About Comprehensive Prosthetics &amp; Orthotics (CPO)</h2>
Comprehensive Prosthetics &amp; Orthotics (CPO) is a leading Midwest provider of orthotic and prosthetic care. We combine advanced technology with compassionate, patient-centered service to help individuals regain mobility, confidence, and independence. Our culture emphasizes collaboration, accountability, and service excellence across every clinic we operate.<h2 class="jobSectionHeader">
Equal Employment Opportunity Statement</h2>
Comprehensive Prosthetics &amp; Orthotics is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.</div>

Patient Services Coordinator (Full-Time, Day Shift) - South Side Chicago

Northwestern Medicine

<div>The salary range for this position is $18.40 - $27.59 (Hourly Rate) 
 
Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. 
 
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. 
 
Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. 
 
We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. 
 
Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. 
 
Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. 
 
Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. 
 
From discovery to delivery, come help us shape the future of medicine. 
<div>Benefits:
<ul><li>$10,000 Tuition Reimbursement per year ($5,700 part-time)</li>
<li>$10,000 Student Loan Repayment ($5,000 part-time)</li>
<li>$1,000 Professional Development per year ($500 part-time)</li>
<li>$250 Wellbeing Fund per year ($125 for part-time)</li>
<li>Matching 401(k)</li>
<li>Excellent medical, dental and vision coverage</li>
<li>Life insurance</li>
<li>Annual Employee Salary Increase and Incentive Bonus</li>
<li>Paid time off and Holiday pay</li> 
</ul></div> 
 
Description
The Patient Access Specialist reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Responsibilities:<ul><li>
Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere.</li><li>
Responds to questions and concerns.</li><li>
Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary.</li><li>
Maintains patient confidentiality per HIPAA regulations.</li><li>
Provides exceptional customer service to patients which establish a positive first impression of Northwestern Medicine.</li><li>
Exceeds all consumer requests and alerts management of issues or concerns that require escalation.</li><li>
Correctly identifies and collects patient demographic information in accordance with organization standards.</li><li>
Interacts with various hospital departments and physicians offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner.</li><li>
Reaches out to patients to schedule an appointment as defined.</li><li>
Performs medical necessity checks as necessary for scheduled services, communicates options to patient if appointment fails.</li><li>
Informs patients of any issues with securing the financial account for their encounter.</li><li>
Completes out-of-pocket estimations as requested by patients.</li><li>
Provides training and education as needed.</li><li>
Manages work schedule efficiently, completing tasks and assignments on time.</li><li>
Completes other duties assigned by manager.</li><li>
Cross-training between various departments will take place to ensure coverage.</li><li>
Participates in Quality Assurance reviews to ensure integrity of patient data information.</li><li>
Uses effective service recovery skills to solve problems or service breakdowns when they occur.</li><li>
Utilizes department and hospital policies and procedures to complete assigned tasks.</li><li>
Adheres to all department policies and compliance requirements.</li><li>
Avoids putting patient in financial or safety risk.</li><li>
Other duties as assigned.</li></ul>
Communication and Collaboration:<ul><li>
Communicates information to the patient regarding questions about physician referrals, insurance referrals and consultations.</li><li>
Collects authorization numbers in appropriate systems as applicable.</li><li>
Provides professional and constructive environment for communication across units/departments and resolves operational issues.</li><li>
May attend intra/interdepartmental meetings which involve walking within NM Campus.</li><li>
Communicates customer satisfaction issues to appropriate individuals.</li><li>
Demonstrates teamwork by helping co-workers within and across departments.</li><li>
Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.</li><li>
Interacts with internal customers to provide excellent support service to staff in departments which provide direct patient care.</li><li>
Accommodates all levels of communication ability.</li></ul>
Technology:<ul><li>
Utilizes multiple online order retrieval systems to verify or print the patients order.</li><li>
Verifies insurance eligibility and benefit levels through the use of online tools (NDAS, ASF, etc.) or over the phone as necessary.</li><li>
Completes accurate handoff instructions and notes to scheduling staff, by noting appropriately in Epic.</li><li>
Demonstrates ability to use all computer applications efficiently and to the capacity needed in this position.</li><li>
Runs real time eligibility (RTE) on all patients to verify insurance and follows out of network policies as applicable.</li><li>
Sends quality Epic Messages/Telephone encounters that are descriptive and grammatically correct.</li></ul>
Efficiency, Process Improvement, and Business Growth:<ul><li>
Proactive in preventing issues with patient visit by double checking type of test, preps required, assuring no conflict with other tests, verifying time and location, communicating relevant information, verifying documenting order retrieval in notes for check-in person, ensures there are no duplicate patient records.</li><li>
Understands minimum data set required for a complete registration, collects and verifies critical data and updates that information into registration system.</li><li>
Understands departmental and individual quality metrics.</li><li>
Proactively analyzes account activity, identifies problems, and initiates appropriate actions/resolutions.</li><li>
Evaluates procedures and suggests improvements to enhance customer service and operational efficiency.</li><li>
Participates in departmental quality improvement activities.</li><li>
Provides ideas and suggestions for process improvements within the department.</li><li>
Monitors registration and scheduling, including insurance verification to ensure processing within prescribed quality standards.</li><li>
Adjusts processes as needed to meet standards.</li><li>
Uses organizational and unit/department resources efficiently.</li><li>
Acts as a training resource for new staff and a resource for coworkers, sharing process and workflow information.</li><li>
Understands that schedule may change to reflect shifting business needs.</li><li>
Evolves and learns as healthcare policies change.</li></ul>
EOE including Disabled and Veterans.
Qualifications
Required:
<ul><li>High School diploma or equivalent.</li><li>
2-3 years customer service or medical office experience.</li><li>
Excellent interpersonal, verbal, and written communication skills.</li><li>
Proficiency in computer data-entry/typing.</li><li>
Excellent verbal and written communication skills.</li><li>
Ability to read, write, and communicate effectively in English.</li><li>
Basic Computer Skills.</li><li>
Ability to type 40 wpm.</li><li>
Ability to multi-task.</li><li>
Customer service oriented.</li><li>
Excellent organizational, time management, analytical, and problem solving skills.</li></ul>
Preferred:
<ul><li>Additional education.</li><li>
Additional language skills.</li><li>
Healthcare finance and/or healthcare insurance experience.</li><li>
Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration.</li></ul>
Equal Opportunity
All your information will be kept confidential according to EEO guidelines.<div></div>
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.</div>

Patient Access Specialist Full Time Days

Healogics, LLC.

<div>
 The rewards at Healogics are immense, starting with the important work we do to change patients&rsquo; lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide.
 
 
 Think you are a great fit? Learn more about this role here:
 
 
 Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships.
 
 
 The Patient Navigator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the staff of the WCC.
 
 
 All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.
 
 
 
 Essential Functions/Responsibilities
 
 
 
 <ul>
 <li>
 Coordinates with Center leadership to maximize daily patient census.
 </li>
 <li>
 Actively participates in staff meetings to support key functions within the Center.
 </li>
 <li>
 Greets patients and other visitors, answers and routes calls to appropriate staff.
 </li>
 <li>
 Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders. Also works and schedules for provider, according to the care continuum model.
 </li>
 <li>
 Obtains and verifies patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases.
 </li>
 <li>
 Collects and enters patient charges in databases.
 </li>
 <li>
 Verifies and reconciles charges as directed, prepares monthly patient survey data and appropriate documentation, then transmits to providers.
 </li>
 <li>
 Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures.
 </li>
 <li>
 Coordinates/schedules ancillary testing with other hospital departments.
 </li>
 <li>
 Arranges for patient transportation as needed.
 </li>
 <li>
 Maintains office equipment and supplies as needed, and medical supplies as directed.
 </li>
 <li>
 Performs other duties as required.
 
 
 </li>
 </ul>
 
 Required Education, Experience And Credentials
 
 
 
 <ul>
 <li>
 High School Diploma or General Education Development (GED); Associate&rsquo;s degree preferred
 </li>
 <li>
 Minimum of Two (2) or more years office administration experience, preferably in a medical setting; Prior medical coding experience preferred
 
 
 </li>
 </ul>
 
 Preferred Knowledge, Skills And Abilities
 
 
 
 <ul>
 <li>
 Proficient in Microsoft Office (Word, Excel, Outlook)
 </li>
 <li>
 Good customer, interpersonal and communication skills, both orally and in writing
 </li>
 <li>
 Organization and time-management skills
 </li>
 <li>
 Ability to type 60 words per minute (wpm)
 </li>
 <li>
 Basic math skills
 </li>
 <li>
 Attention to details
 </li>
 <li>
 Ability to maintain confidentiality
 </li>
 <li>
 Ability to work in fast paced environment and to work on multiple projects at the same time
 </li>
 <li>
 Ability to work with others and in a team environment
 
 
 </li>
 </ul>
 
 Physical Demands
 
 
 
 <ul>
 <li>
 Being in a stationary position for extended periods of time (4 hours or more)
 </li>
 <li>
 Viewing computer screen for extended periods of time (4 hours or more)
 </li>
 <li>
 Keying frequently on a computer for 4 hours or more
 </li>
 <li>
 Reading
 </li>
 <li>
 Communicating
 </li>
 <li>
 Detecting sounds by ear
 </li>
 <li>
 Close, distance and peripheral vision
 </li>
 <li>
 Lifting/moving items up to 75 pounds with equipment assistance
 </li>
 <li>
 Repetitive motions
 </li>
 <li>
 Bending/stooping
 </li>
 <li>
 Writing
 
 
 </li>
 </ul>
 
 Work Environment
 
 
 
 <ul>
 <li>
 Patient care environment
 
 
 </li>
 </ul>
 The hourly rate for this position generally ranges between $19.69-$24.20 Per Hour
 
 
 This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law.
 
 
 If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the &ldquo;Jobs Hub&rdquo;.
</div>

Patient Navigator

Erie Family Health Centers

<div>
 Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay.
 
 
 Erie Family Health Centers, a nationally recognized top workplace with 14 sites in Chicago and suburbs, is looking for a valuable addition to our Patient Access Team! The Call Center Representative will be responsible for routine appointment scheduling for all of Erie&rsquo;s 14 sites and over 90k+ patients, which includes all providers and specialties! Our Call Center Representatives are responsible for verifying patient&rsquo;s insurance, scheduling accurately, providing general information, and routing the call to another team when necessary. Our representatives handle all calls in an efficient and courteous way, providing the best possible patient experience.
 
 
 At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie&rsquo;s Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee&rsquo;s biweekly salary. Annual Paid Time Off: starting at 15 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement.
 
 
 
 Compensation is based on each candidate&rsquo;s experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered.
 
 
 
 
 Main Duties &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Handle an average of 70 calls per day (approximately 350 calls per week), depending on call volume.
 </li>
 <li>
 Answer all incoming telephone inquiries related to daily appointment scheduling, provider and clinic staff availability, Erie services, and general patient information &ndash; including medical, dental, and triage services. (Bilingual candidates will be assigned to Spanish queues as needed, based on call volume and Workforce Manager direction.)
 </li>
 <li>
 Attend all required trainings and professional development sessions including Electronic Health Records (EHR) training on the second day of employment to ensure proficiency in patient scheduling and record management.
 </li>
 <li>
 Meet the required occupancy goal of 80%
 </li>
 <li>
 Schedule appointments in accordance with site-based guidelines for all patients.
 </li>
 <li>
 Update patient demographic and insurance information at the time of scheduling.
 </li>
 <li>
 Verify Individual Health Coverage (IHC) eligibility &ndash; ensure that all patients with a medical card are enrolled in the IHC program with Erie Family Health Centers (EFHC) through the MEDI system.
 </li>
 <li>
 Identify and assist patients who are eligible for State Health programs (e.g., ALL KIDS, IHC, etc.).
 </li>
 <li>
 Page nurses and providers as needed, ensuring urgent messages are relayed through the airmail intranet.
 </li>
 <li>
 Properly route and handle all telephone calls &ndash; administrative, clinical, and informational &ndash; in compliance with departmental guidelines.
 </li>
 <li>
 Manage voicemails by diverting calls, recordings, and distributing accurate messages; monitor voicemail functionality as needed.
 </li>
 <li>
 Send messages accurately to the designated department based on the patient&rsquo;s request.
 </li>
 <li>
 Correct scheduling errors within a reasonable timeframe.
 </li>
 <li>
 Support new hires by assisting with call shadowing.
 </li>
 <li>
 Patient Satisfaction: Provide excellent customer service and assist all patients in a professional and courteous manner.
 </li>
 <li>
 Perform other duties as assigned.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 High School Diploma or equivalent required
 </li>
 <li>
 Healthcare operations or administration experience preferred
 
 
 </li>
 </ul>
 
 Skills And Knowledge
 
 
 
 <ul>
 <li>
 One year of call center experience required
 </li>
 <li>
 Strong computer skills including Microsoft Office, experience with dual screens, and navigating between multiple applications at once
 </li>
 <li>
 Ability to type at minimum 25 words per minute
 </li>
 <li>
 Exhibits essential Customer Service focused commitment demonstrating active listening, focus on issue resolution, sharp attention to detail, and analytical and problem-solving abilities to meet and exceed the needs of our patients
 </li>
 <li>
 Proven track record of reliability and demonstrates importance of attendance and maintaining a positive work environment, arriving on time and with minimal absenteeism
 </li>
 <li>
 Experience working in a fast paced, rapidly changing environment
 </li>
 <li>
 Previous work from home experience is preferred but not required
 </li>
 <li>
 Ability to consistently maintain metric and quality requirements
 </li>
 <li>
 An Illinois-Issued driver's license or state ID is required. This can be obtained prior to starting.
 </li>
 <li>
 Bilingual proficiency in English and Spanish is a plus
 
 
 </li>
 </ul>
 
 HYBRID Work from Home Opportunity
 
 
 
 Must be able to work flexible hours which may include evenings and weekends. Local candidates are preferred.
 
 
 
 
 The Erie Advantage Pledge:
 
 
 
 WORKING TOGETHER FOR WHAT MATTERS MOST
 
 
 
 
 Erie makes a pledge that all current and future employees can feel confident that:
 
 
 
 <ul>
 <li>
 Our mission, vision, and values unite us.
 </li>
 <li>
 Our voices matter.
 </li>
 <li>
 We do things well.
 </li>
 <li>
 Our inclusive culture promotes balance and belonging.
 </li>
 <li>
 We find our career sweet spot at Erie.
 </li>
 </ul>
</div>

Call Center Representative (Hybrid)

University of Illinois

<div><div><div><div>Medical Office Assistant - Surgery, College of Medicine 
Hiring Department: Surgery

Location: Chicago, IL USA

Requisition ID: 1039302

FTE: 1

Work Schedule: Monday - Friday, 8AM - 4PM
Shift: Days

# of Positions: 1

Workplace Type: On-Site
Posting Close Date: March 6, 2026
Salary Range (commensurate with experience): $25.95 - 26.99 / Hourly Wage 
About the University of Illinois Chicago
UIC is among the nation&rsquo;s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent &ldquo;Best Colleges&rdquo; rankings published by U.S. News &amp; World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.
This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.
The Medical Office Assistant is responsible for receptionist duties for all staff, patients and visitors in the Department of Surgery. This position will provide support services in patient insurance, billing and account maintenance under direct supervision of the Director of Administrative Operations.
Duties &amp; Responsibilities:<ul><li>
Operates office Equipment such as voice mail messaging systems, and uses word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories, and other medical records.</li><li>
Works independently in monitoring work queues and/or outlook calendars.</li><li>
Provide support on various administrative/organizational matters.</li><li>
Assist in special projects and essential programs, including complex scheduling for meetings/events.</li><li>
Coordinate administrator's schedule; invites and notifies participants.</li><li>
Perform other related duties and participate in special projects as assigned.</li></ul>

Minimum Qualifications Required:<ul><li>
High School diploma or equivalent.</li></ul>
Preferred Qualifications:<ul><li>
Bachelor's degree in business administration, accounting, finance, economics or a field related to the position</li></ul>
To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties &amp; responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.

Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
The university provides accommodations to applicants and employees. Request an Accommodation
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.</div></div></div></div><div></div>

Medical Office Assistant - Surgery, College of Medicine

IQVIA

<div><div><div>Chicago, United States of America | Full time | Home-based | R1530830</div><div><div>
Job available in additional locations</div></div></div><div><h2 class="jobSectionHeader"> 
Our MedTech Project Coordinator will support the SDS organization within our Medication Management Solutions (MMS) Business Unit by managing field action deliverables in compliance with our quality and regulatory requirements. These deliverables include supporting customer remediation for recalls (where applicable), preparing the remediation team for new recalls, contacting customers to schedule remediation efforts, and support financial reporting for Dispensing field actions.
</h2><h2 class="jobSectionHeader">The Project Coordinator will have solid project management skills, attention to detail as well as strong process execution and analytical skills. As part of a remote team, the Project Coordinator will be expected to set his/her own work direction and complete tasks with minimal supervision. The Project Coordinator will be responsible for managing customer remediation associated with Field Actions, as well as other small projects, as needed.</h2><h2 class="jobSectionHeader">
Job Responsibilities:</h2><ul><li>Plan, coordinate, and execute small project, as assigned</li><li>Manage customer remediation for all applicable field actions</li><li>Monitor and report on field action budget, both expense to date and forecast</li><li>Attain required expertise in all databases that house product data for the platform (SAP, SharePoint)</li><li>Attain a thorough knowledge of all BD processes for field actions/recalls</li><li>Assist Senior Project Managers with preparing the remediation team for new field actions</li><li>Contact customers to schedule remediation projects with the customer, including building out detailed remediation project schedules with customers.</li></ul><h2 class="jobSectionHeader">
Required Qualifications:</h2><ul><li>HS Diploma minimum is required or higher degree is preferred.</li><li>Excellent writing skills and the ability to communicate accurately and concisely in English
</li><li>Ability to gain new technical skills quickly</li><li>Strong customer service skills and positive attitude</li><li>Ability to communicate complex technical concepts in layman&rsquo;s terms</li><li>Advanced skills with Microsoft Office products and Salesforce</li><li>Ability to meet tight deadlines and handle changing priorities</li></ul><h2 class="jobSectionHeader">
 Travel Requirement:
</h2><ul><li>This is a Remote; work from home position that requires Internet and the ability to be flexible in different time zones. The ideal candidate will be located physically on the East or West Coast working EST or PST.</li></ul><h2 class="jobSectionHeader">
Preferred Qualifications:</h2><ul><li>Bachelor&rsquo;s Degree in Engineering, Technology, or Life Sciences preferred.</li><li>Two or more years of experience in project management, preferred</li><li>Prior experience within a regulated industry (e.g., medical device, pharma, automotive, aerospace), preferred</li><li>Managed/supported projects cross-functionally in an iterative, fast paced environment</li><li>Excellent verbal and written communication skills required</li><li>Strong analytical, problem-solving, and interpersonal skills
</li><li>High attention to detail while managing multiple complex deliverables and stakeholder groups required</li><li>Ability to learn quickly, deal with ambiguity, take initiative and achieve results required</li></ul><h2 class="jobSectionHeader">
IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.</h2><h2 class="jobSectionHeader">
Benefits:</h2><ul><li><h2 class="jobSectionHeader">
This position is not eligible for our Medical Benefits.</h2></li></ul><h2 class="jobSectionHeader">
Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps &amp; Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria &amp; Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons. However, our client&rsquo;s requirements may supersede this.
</h2><h2 class="jobSectionHeader">Note: This role is not eligible for visa sponsorship. Candidates must have authorization to work in the US without the need for sponsorship.</h2><div>
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</div><div>
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe</div><div>
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.</div>
The potential base pay range for this role is $27-$29 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.</div></div><div></div>

MedTech Field Action Remediation Project Coordinator

Access Community Health Network

We are an equal opportunity employer. All qualified applicants will receive consideration for employment. We do not discriminate for any reason. We welcome talented individuals who believe in our mission, drive the organization forward, and recognize the positive impact they can bring to our communities.
 
Who We Are
 If you want to work for a mission-driven organization that’s impacting community health care both on a local and national level, then Access Community Health Network (ACCESS) may be the perfect place for you. As a nationally recognized leader in community health, we continue to innovate and improve our integrated care model to address the total health and wellness of our patients. Our dedicated staff are committed to advancing health equity and making a long-term impact on the health outcomes of the more than 150,000 patients that count on ACCESS as their medical home each year.
 
Position Summary
 
The RN Care Coordinator is a Registered Nurse who provides care coordination, social support services and outreach services to assist patients in navigating health care transitions, and support patient empowerment through health education, advocacy and coaching.
 
<ul>
<li>Serve as team lead for intake process, development and maintenance of care plan and promoting health programs and services.</li>
<li>Utilize information systems and decision support, manages a patient panel to proactively contact, educate, and track patients by disease, risk, and self-management status, as well as family and community need.</li>
<li>Lead Patient-Centered Care Planning including assessment, plan, implementation/intervention and evaluation, as well as a method for monitoring and intervening.</li>
<li>Conduct (face-to-face) visits according to policy and workflows</li>
<li>Provide resources to support patient/families in self-management to meet health care treatment goals, assess readiness to learn and validate learning outcomes.</li>
<li>Assist patients and providers from across the care continuum in the transition from outpatient- to inpatient setting, and ensure post-emergency department, hospitalization, and/or specialist follow up.</li>
</ul>
Requirements
 
<ul>
<li>Associate’s degree required; Bachelor’s degree preferred</li>
<li>Registered Nurse (RN); current unrestricted licensure in Illinois, required</li>
<li>Minimum of one (1) year of general nursing experience in a clinical setting is required.</li>
<li>Care Coordination experience preferred.</li>
<li>Bilingual Spanish a plus.</li>
<li>Previous experience using an electronic medical record preferred.</li>
<li>Intermediate proficiency in Microsoft Office products (Word, Excel, PowerPoint) required.</li>
</ul>
Working Conditions/Equipment
 
<ul>
<li>Normal office environment regularly</li>
<li>Health Center environment occasionally</li>
<li>Local travel between health centers and community events is required; mode of transportation required</li>
<li>If personal vehicle is employed, a current driver’s license and proof of insurance is required</li>
<li>If remote/hybrid; requires suitable and secure working environment, acceptable internet speeds, adequate childcare provisions</li>
</ul>
Benefits
 <ul>
<li>Tuition reimbursement and student loan forgiveness programs for qualifying individuals</li>
<li>Comprehensive healthcare coverage including Medical, Dental, and Vision</li>
<li>Generous PTO</li>
<li>403(B) retirement plan and financial resources to help you save and plan for your retirement</li>
<li>Life Insurance</li>
<li>Opportunity to participate in cross-departmental committees to innovate and transform our care delivery model and our workplace</li>
</ul>
ACCESS is a Network of Federally Qualified Health Centers treating patients on the frontlines of community-based health care. Depending on position applied/being recruited for, candidates may be required to be vaccinated against communicable diseases and provide supporting documentation proving that they are properly vaccinated, or apply for religious and/or medical vaccination exemption as a part of the application process.
 
The pay ranges provided represent the minimum to mid-range for positions. Actual compensation will be determined based on a combination of factors including years of experience, educational background, market conditions, and available grant funding.

RN Care Coordinator

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