patient care technician

Resurrection Medical Center

<div>Overview:
<div>
Department: Observation Unit</div><div>
Schedule: Full Time Nights, 12hr shifts - Alternating weekends</div><div>
Hospital: Resurrection Medical Center</div><div>
Location: Chicago, IL 60631</div>
Responsibilities:
<div>
The Patient Care Assistant assists patients with activities of daily living, provides basic nursing care to all patients and assists in maintenance of a safe environment under the direction and supervision of the Registered Nurse in charge of the team and/or unit.</div>
Qualifications:
<div>
EDUCATION, EXPERIENCE, TRAINING</div><div></div><div> 
1. High School Diploma or equivalent.</div><div>
2. Certified Nursing Assistant (CNA), Illinois approved Certification required.</div><div>
3. Current Phlebotomy certification upon hire, preferred.</div><div>
4. Current EKG certification upon hire, preferred.</div><div>
5. Current BLS (AHA) within 30 days of hire and maintain current.</div><div>
6. Possesses knowledge of Medical Terminology.</div><div>
7. Minimum six months previous experience in an acute care hospital or physician&rsquo;s office preferred.</div>
Pay Transparency:
<div>
Resurrection Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $18.00 to $26.68. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.</div><div></div><div> 
The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/</div>
Employment Status: Full Time Shift: Nights Equal Employment Opportunity:
<div><div><div><div>
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf</div></div></div></div></div><div></div>

Patient Care Assistant- Observation

WellBe Senior Medical

<div>Job Summary:

GENERAL SUMMARY<div>
We are seeking a highly skilled, compassionate Registered Nurse (RN) to deliver high-quality, patient-centered care through a combination of in-home patient visits, telehealth patient consults with Nurse Practitioners or Physicians as required, and administrative tasks. The CareConnect Team at WellBe supports timely response to patients&rsquo; changing needs and this role will be instrumental in delivering this care consistently and in a patient-first manner.</div><div>
This role primarily supports urgent/episodic interventions, working in partnership with physicians, nurse practitioners (APPs), and interdisciplinary care teams to address a range of patient needs across the care continuum.</div>
The RN will operate with a patient-first mindset, balancing strong clinical judgment with care coordination, education, and documentation responsibilities. The role has no direct reporting responsibility but will function as part of an integrated, interdisciplinary patient care team. Urgent Care RN staff in these roles will help foster positive and effective working relations with senior leadership and management, local market management and business ancillary departments for the purpose of achieving the company's vision, mission and objectives. S/he is responsible for following the rules and regulations of state and federal regulatory agencies and other certified agencies for their region. Daily, local travel to meet patients and the community will be an essential part of your role.
Job Description:

Salary: $37.25 - $54.12 per hour + Mileage &amp; Benefits
Schedule: Saturday and Sunday, 8am - 5pm
What to Expect<ul><li>
Demonstrate and uphold the WellBe mission by helping patients lead healthier, more meaningful lives through the delivery of CompleteCare&trade;.</li><li>
Deliver urgent, in-home, patient care under the direction of a licensed provider throughout the assigned market including initial assessments, routine follow-up visits, and ongoing care coordination.</li><li>
Conduct comprehensive home safety evaluations and document findings during patient visits.</li><li>
Deliver patient care under the direction of a licensed provider by:</li><li>
Obtaining patient histories</li><li>
Reviewing medications and treatment plans</li><li>
Performing physical assessments</li><li>
Identifying and addressing health concerns observed or reported during home visits</li><li>
Perform clinical interventions as appropriate and at the direction of the overseeing provider, including medication administration (PO, SL, IM, IV), wound care, point-of-care testing, phlebotomy, Foley catheter care, IV fluid administration, and other approved nursing procedures.</li><li>
Maintain accurate, timely, and complete patient records, ensuring documentation is updated at each patient encounter.</li><li>
Provide patient and caregiver education as directed by the APP-Nurse Practitioner and interdisciplinary care team.</li><li>
Deliver high-quality, patient-centered care while meeting established clinical, quality, and operational performance standards.</li><li>
Support care transitions, end-of-life discussions, palliative care interventions, and the closure of preventive care and HEDIS quality gaps, including screenings and medication adherence initiatives.</li><li>
Complete and submit all required documentation, reports, and administrative paperwork within established timelines.</li><li>
Participate in Interdisciplinary Team (IDT) meetings, providing updates and insights from patient and family interactions to support care planning.</li><li>
Collaborate closely with APPs, nurses, social workers, behavioral health specialists, and other care team members to develop and implement individualized patient care plans.</li><li>
Attend and actively participate in required training programs, including medication administration, clinical equipment use, new protocols, and ongoing professional development opportunities.</li><li>
Build and maintain positive relationships with local healthcare providers, community organizations, caregivers, and referral sources to support WellBe's presence and reputation within the community.</li><li>
Utilize available internal and external resources to address patient needs, including behavioral health services, community-based programs, and other supportive care resources.</li><li>
Maintain all required active, unrestricted state licensure and certifications.</li><li>
Adhere to professional standards of practice, ethical conduct, patient confidentiality requirements, and organizational policies.</li><li>
Perform additional duties and responsibilities as assigned to support organizational goals and patient care excellence.</li><li>
Scheduled working hours: 10am-7pm EST (tentative)</li></ul>
Job Requirements:

What you bring 
Educational/Experience Requirements:
<ul><li>Active State Licensure required; compact licensure preferred.</li><li>
3+ years as an RN in a direct, patient-facing care delivery role (required).</li><li>
CPR Certification is required.</li><li>
Prior Telehealth experience (preferred).</li><li>
Home care experience (preferred).</li><li>
Previous experience in hospice, palliative care, or geriatrics strongly preferred; other complex patient health care experience will be considered.</li><li>
Possess a valid driver's license with an acceptable driving record.</li><li>
Requires proof of an active auto insurance policy.</li></ul> 
Required Skills and Abilities:
<ul><li>Ability to conduct in-home setting visits and have previous experience on a telehealth platform</li><li>
Demonstrated role proficiency with Microsoft Office; Excel, Word, G-suite, etc.</li><li>
Proficient with Microsoft 365 software suite, Electronic Health Records, Scheduling Software, and Ring Central applications</li><li>
Role model in courageous teamwork, integrity, ethics, and productivity</li><li>
Excellent verbal, written, presentation, and interpersonal communication skills</li><li>
Strong communication skills, with the ability to effectively interact with patients, families, and remote healthcare professionals.</li><li>
Ability to work independently and make sound decisions while adhering to established protocols and guidelines.</li><li>
Excellent organizational and time management skills to handle administrative tasks and facilitate telehealth consultations.</li><li>
Experience working with culturally diverse and underserved populations.</li></ul> 
Supervisory Responsibility: This position will not have supervisory responsibility. 
Travel requirements: Travel is required up to 100% locally to deliver patient care. 
Work Conditions: Ability to lift up to 20lbs. Moving lifting or transferring of patients may involve lifting of up to 50lbs as well as assist with weights of more than 100lbs. Ability to stand for extended periods. Ability to drive to patient locations (ie. home, hospital, SNF, etc) or community resource locations. Fine motor skills, and Visual acuity.<div> 
The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.</div></div>

Registered Nurse (RN) – In home Urgent Care - Part Time - Chicago IL

Agents of Hope Training & Information Center

Job OverviewWe are seeking a dedicated and compassionate Case Manager to join our dynamic healthcare team. In this vital role, you will coordinate comprehensive patient care plans, facilitate communication among multidisciplinary teams, and ensure seamless discharge planning and utilization management. Your expertise will help optimize patient outcomes, improve care experiences, and promote efficient use of healthcare resources. This position offers an exciting opportunity to make a meaningful difference in patients&rsquo; lives while working in a fast-paced, collaborative environment.Responsibilities<ul><li>Conduct thorough patient assessments, including medical history review, social needs evaluation, and care plan development.</li><li>Collaborate closely with healthcare providers, social workers, and family members to coordinate appropriate services and interventions.</li><li>Manage utilization review and utilization management processes to ensure compliance with insurance and healthcare regulations.</li><li>Facilitate discharge planning by arranging post-acute services, home health care, or hospice care as needed.</li><li>Maintain accurate documentation within EMR (Electronic Medical Record) or EHR (Electronic Health Record) systems, including progress notes and care plans.</li><li>Communicate effectively with patients and their families to provide education on treatment options, community resources, and follow-up care.</li><li>Ensure compliance with HIPAA regulations and uphold patient confidentiality at all times.</li><li>Utilize medical terminology knowledge along with CPT coding, ICD-9/10 coding to support billing and documentation processes.</li><li>Work with diverse populations across various healthcare settings such as ICU, emergency medicine, pediatrics, or trauma centers to deliver personalized case management services.</li></ul>Experience<ul><li>Strong background in critical care, acute care, or hospital medicine with familiarity in managed care environments.</li><li>Experience working with social services, behavioral health, or hospice care is advantageous.</li><li>Knowledge of medical coding systems including CPT coding and ICD classifications (ICD-9/10).</li><li>Proficiency in EMR/EHR systems and Microsoft Office applications for documentation and communication purposes.</li><li>Excellent client communication skills with the ability to work effectively with individuals from diverse cultural backgrounds.</li><li>Bilingual abilities are a plus to better serve multilingual patient populations.</li><li>Familiarity with health insurance processes, utilization review procedures, discharge planning strategies, and working within a Level II or Level I trauma center environment will set candidates apart.</li></ul>Join us as a Case Manager where your dedication directly impacts patient well-being! Bring your expertise in healthcare coordination and passion for service excellence to a role that challenges you while rewarding your commitment to compassionate care.Pay: $46,000.00 - $52,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Case Manager

Advocate Aurora Health

<div>Job Description Summary:
To provide efficient, effective, quality customer service and practice support through a variety of general office duties including scheduling, coding, registration and billing. Maximize revenues by collecting payment at time of service and entering accurate and up-to-date billing information (address, insurance coverage, etc.) into the patient accounting system. Assists clinical staff in maintaining accurate medical records. 
Where You Will Work:
Aurora Medical Group (AMG) is part of Advocate Health, one of the nation&rsquo;s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women&rsquo;s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.
We&rsquo;re Looking For:<ul><li>
High school diploma or equivalent.</li><li>
One to two years related customer service experience</li><li>
Experience handling difficult caller/customers/patients.</li></ul>
What You&rsquo;ll Do:
Clinic Hours: Sunday - Saturday: 7a-7p
Schedule: Monday - Friday: 8:30a-5p
w/one late night a week (10:30a - 7p)
one working weekend a month: (8a - 12p)
As a Patient Service Representative (PSR), you&rsquo;ll play a vital role in the care team &ndash; supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.
As a key member of the ambulatory care team, you will:<ul><li>
Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.</li><li>
Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.</li><li>
Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records.</li></ul>
Your feedback matters. Every teammate&rsquo;s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.
Physical Requirements and Working Conditions:
<ul><li>Ability to function in a high volume, multiple-task environment, and in a crowded or closely shared workspace.</li><li>
Exposure to ill patients.</li><li>
Ability to work under stressful conditions with demanding customers.</li><li>
Must lift to 35 pounds without help. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.</li></ul> 
Ready to Take the Next Step:
Apply Now!</div>

Patient Service Representative

Filos

Job SummaryJoin our dynamic healthcare team as a Mobile Phlebotomist - PRN, where you will play a vital role in delivering high-quality laboratory specimen collection services directly at patients' locations. This flexible position offers the opportunity to provide exceptional patient care while ensuring accurate and efficient specimen handling. As a key member of our mobile healthcare services, you will bring your expertise in phlebotomy and patient interaction to support diagnostic testing and promote positive health outcomes across diverse populations.Responsibilities<ul><li>Perform blood draws and specimen collection using venipuncture and skin puncture techniques, adhering to aseptic procedures and safety standards</li><li>Collect, process, label, and transport specimens accurately to ensure integrity and timely laboratory analysis</li><li>Obtain vital signs and assess patient physiology to support clinical assessments and ensure patient safety during procedures</li><li>Maintain detailed documentation of procedures, patient information, and specimen handling within electronic medical records (EMR/EHR) systems</li><li>Provide excellent patient service by explaining procedures clearly, addressing concerns, and demonstrating compassionate care across all age groups, including geriatrics and pediatrics</li><li>Follow laboratory protocols for specimen handling, storage, and transportation while maintaining compliance with health regulations</li><li>Assist with data entry related to specimen collection and patient information to support laboratory operations and reporting</li><li>MUST HAVE PEDIATRIC EXPERIENCE.</li></ul>Skills<ul><li>Proficiency in laboratory procedures, techniques, and specimen collection methods such as venipuncture and blood sampling</li><li>Strong knowledge of medical terminology, anatomy, physiology, and clinical laboratory practices</li><li>Experience with hospital or clinical environments, demonstrating adaptability in fast-paced settings</li><li>Ability to perform heavy lifting when necessary to transport supplies or specimens safely</li><li>Excellent customer service skills with a focus on patient care, comfort, and communication</li><li>Familiarity with EMR/EHR systems for accurate data entry and record keeping</li><li>Certification in Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR), with knowledge of vital signs monitoring</li><li>Understanding of aseptic technique to prevent contamination during specimen collection</li><li>Ability to work independently as well as part of a multidisciplinary healthcare team</li></ul>Embark on a rewarding journey helping patients receive timely diagnostics while advancing your career in medical laboratory work. We value energetic professionals committed to excellence in patient care and laboratory accuracy. Join us today!Pay: $23.00 - $25.00 per hourWork Location: On the road

Mobile Phlebotomist - PRN

Chicago ENT

<div>PATIENT CARE COORDINATOR &ndash; CALL CENTER
Our Call Center Patient Care Coordinators are responsible for managing inbound scheduling and patient communication across all departments within our organization (ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, Post-Operative, and any others as they apply). They serve as the primary point of contact for patients seeking appointments, follow-up care, and general assistance, ensuring inquiries are handled promptly, accurately, and professionally.
This role manages a high volume of telephone calls, electronic inquiries, online scheduling requests, referrals, and internal task assignments. Call Center PCC's monitor multiple communication platforms and work closely with providers and clinical teams to ensure patients are scheduled appropriately and receive timely follow-up. Their work is critical to maintaining access to care and delivering a responsive, patient-centered experience.
Travel may be required to any Chicago ENT/Chicago Sleep Center or affiliated location.
This role will report to the Call Center Lead.
PRIMARY RESPONSIBILITIES<ul><li>
Meet established Call Center performance standards, including but not limited to average hold time, call handling efficiency, first-contact resolution, accurate call routing, abandonment rate, and bounce/transfer rates, while maintaining a high level of professionalism and customer service.</li><li>
Schedule and register patients for a wide range of appointments, including ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, and Post-Operative visits.</li><li>
Ensure accurate entry of demographic, insurance, and appointment information into the electronic medical record (EMR).</li><li>
Respond promptly and professionally to patient, provider, and staff inquiries via telephone, voicemail, web, SMS, and EHR messaging.</li><li>
Monitor and complete tasks assigned to the &quot;User, Scheduler&quot; work queue.</li><li>
Review appointments scheduled by automated scheduling partners for accuracy and appropriateness.</li><li>
Review online appointments scheduled through Healow and Zocdoc to ensure they are booked correctly and obtain any missing information.</li><li>
Manage and respond to messages received through:<ul><li>
NotifyMD (after-hours and overflow call service)</li><li>
PerfectServe (provider on-call communication)</li><li>
Healow online scheduling</li><li>
Zocdoc online scheduling</li><li>
Glacial Media website inquiries</li><li>
Department and staff voicemail boxes</li><li>
Specific system names or vendors for managing correspondence are subject to change (add or remove)</li></ul></li><li>
Contact patients to schedule new appointments, coordinate follow-up care, and reschedule existing appointments as needed.</li><li>
Process inbound referrals to register patients referred to the practice.</li><li>
Provide knowledgeable responses to patients and family members regarding appointment types, preparation instructions, insurance requirements, and scheduling options.</li><li>
Escalate clinical questions or urgent concerns to the appropriate department.</li><li>
Other duties as individually assigned.</li></ul>
REQUIRED QUALIFICATIONS<ul><li>
High school diploma or equivalent required</li><li>
Ability to work within an EMR database and navigate through a Windows environment required</li><li>
Must be able to type a minimum of 30 words per minute with 90% or greater accuracy</li></ul>
PREFERRED QUALIFICATIONS
<ul><li>1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist</li><li>
Bilingual in English and Spanish (speaking, writing, and comprehension)</li><li>
Experience working in a Sleep or ENT Specialist Office</li></ul>
SUPERVISORY RESPONSIBILITY
This position has no supervisory responsibility.
CERTIFICATES, LICENSES, REGISTRATIONS
None.
ENT is an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.</div>

Patient Care Coordinator Call Center

<div>Job Description Summary:
Support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistants must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions.
Where You Will Work:
Advocate IL Masonic Creticos Cancer Center.
We&rsquo;re Looking For:<ul><li>
High School Diploma or GED required.
</li></ul><ul><li>Must have a medical assistant diploma or 2 years of medical assistant experience or be a certified MA with 2 years of medical assistant experience, to qualify.</li><li>
Preferred skills: Teamwork and accountability.</li></ul>
What You&rsquo;ll Do:
Schedule: Working 2-10 hour shifts every week Wednesday and Thursday. This is a part time, 20 hour/week opportunity.
As a Medical Assistant, you&rsquo;ll play a vital role in the care team &ndash; supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.
As a key member of the ambulatory care team, you will:
<ul><li>Welcome patients and support their transition into care.
</li><li>Take and record vital signs, medical histories, and health screenings.
</li><li>Prepare patients for exams and assist providers during procedures.
</li><li>Administer medications and vaccines as directed.
</li><li>Perform lab-related tasks including specimen collection and point-of-care testing.
</li><li>Document care accurately in the electronic health record.
</li><li>Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.</li></ul>
About This Location:
The Advocate Cancer Center at Advocate Illinois Masonic Medical Center delivers comprehensive cancer care through a multidisciplinary team committed to providing advanced treatments, innovative therapies, and compassionate support for patients and families
Your feedback matters. Every teammate&rsquo;s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.
Physical Requirements and Working Conditions<ul><li>
Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.
</li><li>Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies.
</li><li>Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present.
</li><li>Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions.
</li><li>Maneuver foot pedals on carts or machines.
</li><li>Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed.
</li><li>May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary.
</li><li>Must be able to respond quickly to changes in patient and/or unit conditions.
</li><li>Physical Abilities Testing may be required.
</li><li>Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader.</li></ul>
Ready to Take the Next Step:
Apply Now!</div>

Medical Assistant (MA) - Oncology Clinic

Explore 42+ Patient care technician in Chicago this July. Find roles across top companies and apply now to boost your career.