customer service specialist Jobs in Istanbul

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human resources specialist Jobs in Istanbul

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Accor

<div>Company Description 
Rixos Hotels, with 25 years of experience in the tourism sector, continues to grow worldwide as a Turkish brand with new investments, driven by a management model based on dynamic, flexible, and proactive strategies. Currently, we operate 43 different hotels, theme parks, and special projects across 3 continents and 8 countries.
In Turkey, we provide services to our guests in various concepts with a talented workforce of approximately 8,000 people in the Antalya, Mu&#287;la, and Istanbul regions.
We are seeking a valuable team member for the position of &ldquo;Payroll, Budget &amp; Reporting Specialist&quot; to be considered at Rixos Tersane &#304;stanbul. 
Job Description 
Ensures accurate and timely execution of payroll processes in full compliance with local labor, tax, and social security regulations. 
Performs departmental tasks in line with company mission and vision.<ul><li>
Executes monthly payroll runs, ensuring accuracy, confidentiality, and compliance with legal and internal policies.</li><li>
Prepares and validates all statutory declarations and reports (SGK, KBS, &#304;&#350;KUR, Tax Office, etc.).</li><li>
Monitors and implements changes in labor, social security, and tax legislation impacting payroll.</li><li>
Ensures all payroll-related payments, deductions, incentives, and garnishments are processed in line with regulations.</li><li>
Prepares and reconciles payroll reports for Finance, HR, and Management, ensuring data integrity and timely delivery.</li><li>
Conducts post-payroll compliance checks and coordinates with external auditors when necessary.</li><li>
Prepares and submits regular and ad-hoc management reports, dashboards, and payroll analytics.</li><li>
Supports budgeting and forecasting processes, providing accurate headcount and payroll cost projections.</li><li>
Collaborates with the Finance Reporting Department to align payroll data with financial reports.</li><li>
Performs data analysis related to workforce cost trends, variances, and KPIs to support decision-making.</li><li>
Participates in system improvements, automation initiatives, and process optimization (e.g., Power BI integration).</li><li>
Provides reporting support for internal and external audits when required.</li></ul> 

Qualifications 
<ul><li>
University degree in Business Administration, Economics, Finance, or related fields.</li><li>
Minimum 5 years of experience in payroll operations and reporting.</li><li>
Strong knowledge of labor law, SGK, and taxation regulations.</li><li>
Hands-on experience in payroll software (preferably Hrweb) and attendance systems (PDKS).</li><li>
Skilled in budgeting, cost analysis, and reporting.</li><li>
Proficiency in MS Excel and reporting tools such as Power BI or Tableau.</li><li>
Analytical mindset with high attention to detail and data accuracy.</li><li>
Ability to work effectively in dynamic and fast-paced environments.</li><li>
Professional level of English is required.</li></ul></div>

Payroll, Budget & Reporting Specialist

Tera Holding

<div>
 
 
 Compensation and Benefits Senior Specialist
 
 
 
 At Tera Holding, we are looking for a
 
 Compensation and Benefits Specialist / Senior Specialist
 
 who will shape the future of our growing organization, enhance employee experience, and act as a strategic partner to our business units.
 
 
 
 
 
 
 General Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Economics, Business Administration, Labor Economics, Human Resources, or Industrial Engineering
 </li>
 <li>
 Minimum 5 years of experience in compensation, benefits, and payroll processes
 </li>
 <li>
 Knowledge of Labor Law, Social Security Law, Income Tax, and related legislation
 </li>
 <li>
 Proficient in MS Office programs, especially experienced in Excel and Power BI
 </li>
 <li>
 Strong analytical thinking and reporting skills, solution-oriented, and proactive working style
 </li>
 <li>
 Excellent communication skills and a team player
 </li>
 <li>
 Experience with payroll systems (such as Logo, SAP HR, Mikro, etc.)
 </li>
 <li>
 Good command of English
 </li>
 </ul>
 
 
 
 
 
 Job Description
 
 
 
 
 
 <ul>
 <li>
 Create and/or update the salary structure and pay bands
 </li>
 <li>
 Conduct market benchmarking for compensation and benefits
 </li>
 <li>
 Plan and execute annual salary increase and bonus processes
 </li>
 <li>
 Design benefits packages (private health insurance, pension plans, meal/transportation benefits, etc.)
 </li>
 <li>
 Ensure pay positioning and internal equity for recruitment offers
 </li>
 <li>
 Monitor personnel costs, plan budgets and labor expenses, and report monthly actuals
 </li>
 <li>
 Perform HR analytics to analyze pay distribution, ensure internal equity/compliance, and monitor variances
 </li>
 <li>
 Write and update policies, procedures, and guidelines
 </li>
 <li>
 Design approval process automations for compensation and benefits workflows and actively contribute to digitalization projects
 </li>
 <li>
 Ensure documentation and record accuracy for audits and internal controls
 </li>
 <li>
 Ensure coordination and data accuracy during payroll and timekeeping processes
 </li>
 </ul>
 
 
</div>

Compensation and Benefits Executive

Howden Turkey

<div>
 
 Howden is a leading global independent insurance broker, made up of talented and passionate individuals pushing the boundaries of the insurance industry. With over 18,000 employees across more than 100 countries, we combine our strengths every day to develop innovative solutions and shape the future of the sector.
 
 
 At Howden, we offer more than just a job&mdash;we provide an environment where everyone can grow, share ideas, and truly make a difference. If you&rsquo;d like to be part of this vision, we look forward to meeting you.
 
 
 We are currently seeking a
 
 &ldquo;Human Resources Specialist&rdquo;
 
 to join our team at the Istanbul headquarters of
 
 Howden
 
 .
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Graduated from universities with degrees in Business Administration, Economics, Human Resources, Labor Economics and Industrial Relations, or similar departments,
 </li>
 <li>
 Minimum 2 years of experience in personnel affairs and payroll processes,
 </li>
 <li>
 Knowledgeable about labor law and social security regulations (SGK), and keeps up with related legal developments,
 </li>
 <li>
 Experienced in core Human Resources and Payroll Modules (Workday, Hr-web, DELTA HR),
 </li>
 <li>
 Proficient in MS Office programs. Especially Excel,
 </li>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
 Organized, detail-oriented, and has strong analytical thinking skills,
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Performing personnel transactions during hiring and termination processes,
 </li>
 <li>
 Processing employee onboarding and offboarding through the Delta HR system,
 </li>
 <li>
 Maintaining personnel files in an up-to-date and organized manner,
 </li>
 <li>
 End-to-end tracking of meal card payments,
 </li>
 <li>
 Ensuring the tracking of health insurance and BES processes,
 </li>
 <li>
 Providing support for the payroll process for all employees.
 </li>
 <li>
 Preparing visa documents.
 </li>
 <li>
 Keeping the HRWeb system up to date.
 </li>
 <li>
 Organizing workplace physician visit days.
 </li>
 <li>
 Supporting training, organizational development, and performance management processes.
 </li>
 </ul>
 
 
</div>

Human Resources Specialist

Ajax Systems

<div><div>The international technology company Ajax Systems opens a full-cycle production facility in T&uuml;rkiye.</div><div>
Ajax Systems is the largest developer and manufacturer of security systems in Europe. The back office, R&amp;D department, and two full-cycle production facilities are located in Ukraine. The company has branch offices worldwide: UAE (Dubai), Italy, Spain, Germany, Poland, Canada, and many other regions. Ajax team has more than 2,200 employees, including 500 developers and 1,200 production workers. Attracting local expertise in each key market enables us to scale the product globally and grow fast.</div><div></div><div> 
Location : Istanbul/Tuzla, DESBAS</div>
<h3 class="jobSectionHeader">Reponsibilities</h3><ul><li>
Acting as an accountant at the production company employing circa 150 people with target annual revenues of USD 50 million.</li><li>
Collecting data for payroll accrual and calculating gross salary and applicable payroll-related tax obligations.</li><li>
Recognition of payroll expenses in the accounting system, preparation of respective reporting (tax returns and other required).</li><li>
Pay slip preparation and sharing with employees.</li><li>
Other support of Manager in payroll-related tasks.</li></ul><h3 class="jobSectionHeader">
Qualifications</h3><ul><li>
Have a CPA(SMMM) certificate</li><li>
Complete higher education in Accounting.</li><li>
3+ years of relevant experience in a similar role.</li><li>
Decent knowledge of Turkish accounting and taxation legislation.</li><li>
Import-export and FEZ legislation knowledge should be an advantage.</li><li>
Strong ability of analytical thinking, teamwork, managing, and negotiation skills with the drive for results</li><li>
Excellent organizational and time management skills.</li><li>
Business fluent knowledge of Turkish and English.</li></ul>

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div>

Accountant

Reckitt

<div>
 We are Reckitt
 
 
 Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
 
 
 Human Resources
 
 
 Our HR Team are the force for good that bring Reckitt's ambition to life. We work together to ensure the delivery of sustained profitable growth by unleashing the power of our purpose, people and performance. Now is an exciting time to be part of shaping the future of HR, influencing an exciting global organisation, while developing business and functional leadership skills, all at the same time. Whatever your role in our HR community, you'll take ownership of your projects and workstreams. We focus on developing our leaders to spearhead our culture and growth, so you'll be supported and mentored to deliver the right plans to drive business performance - and we'll celebrate the results with you along the way.
 
 
 
 About The Role
 
 
 
 Are you the meticulous cornerstone every payroll team needs? At Reckitt, we're searching for a conscientious Payroll &amp; Benefits Analyst to join our spirited and progressive team. Precision and care are at the core of this role, where your mastery in managing financial data ensures every employee is rewarded accurately for their hard work. Dive into a role that is as much about attention to detail as it is about genuine interactions, all while working within a company that champions your growth and nurtures your potential.
 
 
 Your responsibilities
 
 
 Entering all entries of the relevant month completely and accurately into the payroll system draft and uploading them to the system before the payroll closing date
 
 
 Prepare the monthly closure comparison report (Previous month vs current month, Input vs Output, Emp. Master data vs current month etc.)
 
 
 Prepare the monthly closure reports such as annual leave accrual, HC, BU x-charge reports
 
 
 Checking the new hires &amp; leavers&rsquo; social security entrance &amp; exits in place
 
 
 Leavers&rsquo; Process (myRB and SGK exit records, preparing their documents &ndash; service letter/mutual agreement, giving the info to related people for preparation)
 
 
 Ensure compliance with Turkish Labor Law, payroll tax regulations and internal policies in payroll calculations
 
 
 Collaborating effectively with other departments, providing payroll-related support as needed
 
 
 Ability/Willingness to learn other international market payroll and support as backup
 
 
 Owner for all the internal and external Govt., Ops &amp; Quality audits. Need to make sure engagement is marked compliant in all the certifications.
 
 
 Maintaining SOP and process flow chart with changes done in the process.
 
 
 Employee requests ( payslip and payroll queries )
 
 
 Control and process payments for private health and private pensions, ensuring employee benefits are managed correctly
 
 
 Follow collective agreement processes, making relevant payments and updates as required.
 
 
 The experience we're looking for
 
 
 3+ years of experience within HR, Payroll and C&amp;B
 
 
 Excellent written and verbal English skills
 
 
 Full cycle payroll processing experience, from new employee set up to separation
 
 
 Strong numerical and analytical skills
 
 
 Proficient user of Excel, Powerpoint and Word
 
 
 Ability to prioritize and manage multiple responsibilities and projects
 
 
 Strong communication skills
 
 
 Effective organization skills, ability to prioritize and influence at all levels
 
 
 Ability to work in a dynamic fast paced international environment
 
 
 Analytical, inquisitive and very high attention to detail
 
 
 Problem solving skills
 
 
 Knowledge of ADP application is an added advantage
 
 
 Ability to work cross-functionally
 
 
 The skills for success
 
 
 Data and Analytics, HR Process Improvement; Process management; HR Process improvement, Solutioning, Compensation &amp; Benefits, Digital literacy, Operational Excellence, HR Data Analysis; Data management; Employee data management.
 
 
 What we offer
 
 
 With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
 
 
 Equality
 
 
 We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
</div>

Payroll & Benefits Analyst

SabancıDx

<div>
 
 
 Sabanc&inodot;Dx: the Future is Today!
 
 🚀
 
 
 
 Discover Sabanc&inodot;Dx!
 
 
 
 
 
 
 As Sabanc&inodot;Dx, Turkey's leading technology company, we provide our clients with innovative solutions they need in a competitive environment. We address all their cloud technology needs holistically and prepare them for future technological demands with our managed technology services and products developed for digital transformation.
 
 
 Offering a single point of service for cloud solutions and managed services, we empower businesses with innovative technology solutions that enhance productivity and success. Through our AI-Powered Hybrid Cloud Solution Center, we combine global capabilities with local needs to deliver flexible and reliable solutions for our clients in Turkey and around the world.
 
 
 With our operational experience and solutions in technology, we contribute to the transformation processes of Turkey's established institutions. Supported by strong partnerships and a growing ecosystem, we are here to manage and sustain today&rsquo;s digital journey most effectively.
 
 
 Because
 
 the Future Is Today!
 
 🌍 Learn more about Our&rsquo;s strong solutions that shape tomorrow. 👉🏻 https://www.sabancidx.com/en/about-us
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree from the Faculty of Business Administration or Economics and Administrative Sciences
 </li>
 <li>
 Minimum 2 years of experience in Human Resources, Payroll, and Social Security Incentive processes
 </li>
 <li>
 Strong knowledge of Labor Law and Social Security regulations
 </li>
 <li>
 Proficient in MS Office applications
 </li>
 <li>
 Experienced in reporting
 </li>
 <li>
 Strong analytical thinking skills and a team player
 </li>
 <li>
 Eagerness to learn and develop oneself
 </li>
 <li>
 Strong interpersonal and verbal/written communication skills
 </li>
 <li>
 For male candidates, military service must be completed
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Manage activities related to product consultancy and training services
 </li>
 <li>
 Provide consultancy to clients regarding payroll legislation and practices; ensure accurate end-to-end payroll calculations and proper configuration in client systems
 </li>
 <li>
 Conduct usage and needs analysis for clients, identify and implement steps to improve the customer lifecycle
 </li>
 <li>
 Collaborate with software development teams in managing product development processes, ensuring accurate design and implementation
 </li>
 <li>
 Perform software user testing and ensure the developed features are deployed correctly and fully meet client needs
 </li>
 <li>
 Carry out project management and detailed scope analysis, prepare necessary plans, and provide continuous support to address client needs
 </li>
 <li>
 Support product sales and marketing activities, conduct product demos and pre-sales operations
 </li>
 </ul>
 
 
 
 
 Please find detailed information about the processing of your personal data in the
 
 Employee Candidate Privacy Notice
 
 We kindly ask you to make sure that your requests do not include sensitive personal data (race, ethnicity, political opinion, philosophical belief, disguise and dress, membership to associations, foundations or trade unions, health, sexual life, criminal conviction and security measures, biometric and genetic data).
 
 
 
 
 
 
 #together,
 
 
 
 
 #with curiosity,
 
 
 
 
 #with courage.
 
 
</div>

Product Consultant

Explore 201+ Payroll specialist in Istanbul this November. Find roles across top companies and apply now to boost your career.

201 payroll specialist jobs IN Istanbul

Payroll, Budget & Reporting Specialist

Compensation and Benefits Executive

Human Resources Specialist

Accountant

Payroll & Benefits Analyst

Payroll & Benefits Analyst

Product Consultant