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people operations specialist

Unilever

<div>About Unilever 
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when our people work with purpose, we will create a better business and a better world. 
 
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead we will equip you with the tools you need to shape your own future.<div>
Job Purpose 
Unilever is the place where you can bring your purpose to life with the work that you do &ndash; creating a better business and a better world. If you are Responsible for maintaining employee records and creating all documents throughout the entire employee life cycle (JML), while developing solid relationships with key stakeholders to maintain operational performance across region. Responsibilities are carried out in strict adherence to the agreed service catalog and SLAs, under the direct supervision of the team leader., then this role is just for you! 
 
WHAT WILL YOUR MAIN RESPONSIBILITIES BE: 
As a People Operations Specialist, your role involves managing various aspects of an employee&rsquo;s journey within the organization. 
Here are the key responsibilities: 
Service Management: 
<ul><li>Actively oversee and resolve HR-related tickets, prioritizing efficient and accurate service delivery</li><li>Validate proper approvals</li><li>Verify documents versus request</li><li>Ensure proper case management</li><li>Ensure high CSAT</li><li>Resolve tickets with proper quality standards</li><li>Manage incident escalations</li><li>Maintain and update employee records throughout the employee lifecycle while resolving system issues with relevant stakeholders</li><li>Conduct monthly validations before monthly closing, ensuring data quality across linked systems.to ensure correct reflection and prevent erroneous payments</li><li>Return to Work Coordination by ensuring the actual return to work date is set for the first working day following the leave period</li><li>Fill and validate mass upload templates with necessary employee details for mass data requests</li></ul>
Bonus Plan Administration: 
<ul><li>Maintain precise bonus plans for the Annual Pay Review (APR) process.</li><li>Collaborate with finance and HR teams to ensure alignment.</li></ul>
Reporting and Audits: 
<ul><li>Generate reports for stakeholders based on their requirements.</li><li>Support internal and external audits by providing HR system data.</li><li>Conduct regular audits to maintain data accuracy and compliance within the HR team.</li></ul>
Stakeholder Interaction: 
<ul><li>Engage with senior stakeholders to address HR-related matters.</li><li>Foster positive relationships and effective communication.</li></ul>
Process Simplification and Data Accuracy: 
<ul><li>Build and share knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes</li><li>Drive process simplification within HR operations.</li><li>Promote data-based decision-making by ensuring accurate HR data management.</li></ul>
Document Handling and Compliance: 
<ul><li>Manage the JML process, including creating contracts, promotions, and salary increase letters.</li><li>Securely handle documentation and comply with data security (GDPR) requirements.</li></ul>
Vendor Management: 
<ul><li>Onboard vendors to comply with policies and procedures.</li><li>Reactivate vendors accounts to ensure timely processing</li><li>Create Purchase Orders for 3rd party services &amp; accept triggers for receiving goods and services.</li><li>Initiate Urgent &amp; one-time payments to fulfil any Purchase Order&rsquo;s need.</li></ul>
Benefits Administration: 
<ul><li>Ensure accurate and timely transaction processing across various local platformsIn summary, your role as a People Operation Specialist is pivotal in ensuring smooth HR operations, supporting employees, and maintaining accurate records across systems.</li></ul> 

WHAT YOU NEED TO SUCCEED? 
Experiences &amp; Qualifications: 
<ul><li>Bachelor&rsquo;s degree in Human Resources or related Business degree from an accredited university or college</li><li>English Fluency</li><li>Ability to adapt to changing markets</li><li>Ability to work independently as well as a collaborative team player</li><li>Genuine interest in new technologies and tools, and tech savvy</li><li>Ability to communicate effectively through written and verbal communication and consistently deliver high-quality customer service in a professional manner</li><li>. Demonstrated effectiveness to prioritize between tasks with different deadlines, complexity</li><li>. Ability to work professionally &amp; proactively with a remote client base</li><li>Workday knowledge is a plus</li></ul> 

Skills: 
<ul><li>Purpose-Driven Mindset</li><li>Data Literacy and Technology Skills</li><li>Communication and Stakeholder Management</li><li>Attention to Compliance and Legal Requirements</li><li>Problem-Solving and Process Improvement</li><li>Empathy and Employee-Centric Approach</li><li>Attention to details &amp; analytical</li></ul> 

Leadership: 
<ul><li>You are energized by delivering fantastic results. You are an example to others &ndash; both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.</li></ul> 
<ul><li>As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.</li><li>Critical SOL (Standards of Leadership) Behaviors</li><li>PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner&rsquo;s mindset, using data and insight to make decisions.</li><li>PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.</li><li>CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.</li><li>PURPOSE &amp; SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.</li><li>AGILITY: Explores the world around them, continually learning and developing their skills.</li></ul> 
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.</div>
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.</div>

People Operations Specialist

Arabia People Operations Specialist

Concentrix

<div>
 
 Job Title
 
 
 
 Technical I, IT Operations
 
 
 
 Job Description
 
 
 
 We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
 
 
 The global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re solution-focused, tech-powered, and intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we&rsquo;re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
 
 
 In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today&rsquo;s hyperconnected world. You will be part of the technology team that is core to our vision to develop, build, and run the future of Integrated Services.
 
 
 Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we&rsquo;re proud to be recognized with awards such as "World's Best Workplaces," &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.
 
 
 We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
 
 
 Join us and be part of this journey towards greater opportunities and brighter futures.
 
 
 As a Technical I, IT Operations specialist, oversee and manage IT operations ensuring system compliance, troubleshooting, and exceptional service delivery across our network. As part of our team, you will report to the IT Operations Manager.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Mount, install, and maintain switches and peripheral equipment in IDFs.
 </li>
 <li>
 Perform hardware and software upgrades and ensure antivirus and patches are updated.
 </li>
 <li>
 Attend to break/fix issues, supporting both internal and external clients.
 </li>
 <li>
 Prepare, maintain reports and records of hardware/software inventory.
 </li>
 <li>
 Conduct safety and maintenance checks on equipment.
 </li>
 <li>
 Clear trouble tickets and work orders promptly, spending 60%-70% of time on these tasks.
 </li>
 <li>
 Manage service management activities including problem and incident management.
 </li>
 <li>
 Ensure compliance with SLA/SLO, and maintain efficient IT operations.
 </li>
 <li>
 Support global projects, automation initiatives, and manage site transitions.
 </li>
 <li>
 Address high-severity issues, ensuring efficient troubleshooting and compliance.
 </li>
 <li>
 Maintain detailed records, playbooks, asset inventory, and manage ticket resolutions.
 </li>
 <li>
 Ensure high IT VOC scores by providing reliable IT support in a 24/7 shift environment.
 </li>
 <li>
 Complete all assigned, mandatory training within the timeframe provided.
 </li>
 <li>
 Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 1+ year of call center experience.
 </li>
 <li>
 CCNA, MCSA, SCCM, BigFix certifications preferred.
 </li>
 <li>
 Fluent in English.
 </li>
 <li>
 Bachelor's degree in IT, Computer Science, or related field desirable.
 </li>
 <li>
 Strong IT service management and troubleshooting capabilities.
 </li>
 <li>
 Excellent client coordination and project management skills.
 </li>
 <li>
 Ability to work in compliance with ITIL and ISO standards.
 </li>
 <li>
 Flexible to work in rotating and night shifts.
 </li>
 </ul>
</div>

Technical I, IT Operations

Bayantech

<div>
 
 About The Role
 
 
 
 The
 
 Senior People &amp; Culture Specialist
 
 is responsible for managing the
 
 full end-to-end recruitment cycle
 
 , in addition to supporting core People &amp; Culture functions across the organization. This role plays a key part in building strong talent pipelines, enhancing employee experience, and fostering a positive and inclusive workplace culture aligned with business objectives.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Own and manage the entire recruitment cycle: sourcing, screening, interviewing, offers, and onboarding
 </li>
 <li>
 Ensure a smooth and professional candidate experience
 </li>
 <li>
 Design and execute initiatives to improve employee engagement, satisfaction, and retention
 </li>
 <li>
 Coordinate company events, workshops, and culture-related programs
 </li>
 <li>
 Support organizational development (OD) and change management initiatives
 </li>
 <li>
 Contribute to the performance management cycle (goal setting, reviews, feedback)
 </li>
 <li>
 Partner with managers to support employee development and alignment with business objectives
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources, Business Administration, or a related field
 </li>
 <li>
 3&ndash;6 years of experience in HR / People &amp; Culture roles
 </li>
 <li>
 Strong hands-on experience with end-to-end recruitment
 </li>
 <li>
 Solid knowledge of HR best practices, employee relations, and performance management
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Ability to work in a fast-paced, multicultural environment
 </li>
 <li>
 Fluent English is required
 </li>
 <li>
 Proficiency in HR systems and tools with strong organizational and problem-solving skills
 
 </li>
 </ul>
</div>

Senior People & Culture Specialist (Hybrid)

Magnet

<div>
 
 
 Employer Overview
 
 
 
 A leading composite insurance provider in the UAE, operating in Dokki, Giza, with nearly five decades of excellence, offering comprehensive insurance solutions across health, life, motor, and general lines. The organization operates across all Emirates and Oman, serving over 800,000 clients through a strong network of branches, brokers, bancassurance partners, and digital channels. Renowned for its financial strength and service excellence, it continues to set the benchmark for customer satisfaction and innovation in the regional insurance market.
 
 
 
 
 
 
 Job Summary
 
 
 
 The Senior Procurement Specialist is responsible for overseeing procurement, vendor governance, and general administration operations for the Egypt office. The role ensures cost efficiency, risk mitigation, regulatory compliance, and operational excellence while maintaining strong vendor relationships and delivering measurable year-on-year savings.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage procurement activities including vendor sourcing, negotiations, contract management, and purchasing decisions to ensure cost efficiency and compliance with company policies.
 </li>
 <li>
 Oversee vendor relationships and performance by conducting evaluations, managing RFQ/RFP processes, and ensuring service delivery in line with agreed SLAs.
 </li>
 <li>
 Supervise general administration functions including office operations, facilities coordination, and management of administrative budgets.
 </li>
 <li>
 Support the Head of Procurement by preparing analytical reports, monitoring procurement performance, and ensuring smooth procurement operations during their absence.
 </li>
 </ul>
 <li>
 </li>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration or a related field.
 </li>
 <li>
 3-5 years of experience in procurement, vendor management, or general administration within a structured organization.
 </li>
 <li>
 Strong negotiation, analytical, and stakeholder management skills with the ability to manage multiple vendors and contracts.
 </li>
 <li>
 Proficiency in MS Office (especially Excel) and familiarity with procurement systems, contract management, and vendor governance practices.
 </li>
 </ul>
 
 
</div>

Senior Procurement Specialist

Nasoft

<div>Nasoft is currently seeking a Growth Enablement Specialist to join our client&rsquo;s team. This role supports business expansion by improving internal processes, enabling sales efficiency, and coordinating cross-functional initiatives. The ideal candidate will play a key part in building frameworks that empower teams and drive sustainable growth.
Key Responsibilities:<ul><li>Act as the operations and data backbone for commercial teams (Sales, Marketing, Customer Success, Partnerships).
</li><li>Own and manage CRM configurations, workflows, pipelines, and reporting dashboards.
</li><li>Administer sales &amp; marketing enablement tools (CRM, WhatsApp, email automation tools, invoicing tools, etc.).
</li><li>Clean, validate, map, and upload large datasets into CRM while maintaining data hygiene and accuracy.
</li><li>Build weekly, monthly, and quarterly performance dashboards for leadership.
</li><li>Monitor lead flow, pipeline transitions, deal stages, and conversion metrics across teams.
</li><li>Document internal workflows, processes, SOPs, and enablement playbooks.
</li><li>Work closely with the tech team to integrate tools (CRM, WhatsApp API, invoicing systems, data sync).
</li><li>Train commercial teams on CRM usage, data entry rules, and best practices.
</li><li>Provide insights and recommendations to improve performance and operational efficiency.
</li><li>Perform other related duties as assigned.</li></ul> 
Requirements<ul><li> 
Bachelor&rsquo;s degree in Business, Data Science, Engineering, Information Systems, or related field.
</li><li>2+ years of experience in CRM admin, growth operations, revenue operations, or data roles.
</li><li>Hands-on experience with Odoo, Zoho, HubSpot, or Salesforce.
</li><li>Experience with data visualization tools (Google Data Studio, Power BI, Looker) is a strong plus.
</li><li>Familiarity with SaaS and B2B growth funnels and KPIs.
</li><li>Advanced Excel/Google Sheets skills (VLOOKUP, pivot tables, dashboards).
</li><li>Strong analytical mindset with excellent problem-solving abilities.
</li><li>Ability to manage multiple operations and cross-functional tasks.</li></ul>
Working Conditions<ul><li>Total working hours: 9 hours daily (8 working hours + 1-hour break).</li><li>Work mode: Hybrid (3 in office &ndash; 2 remote).
</li><li>Location: Sheikh Zayed.
</li><li>Two days off per week.
</li><li>Performance evaluation based on data accuracy, pipeline flow management, dashboard quality, and team enablement.</li></ul> 
Benefits 
Competitive base salary + attractive commission structure.
Professional development and career advancement opportunities.
Supportive, energetic, and multicultural team environment.
Social and medical insurance coverage.
Learning &amp; Development programs (L&amp;D)</div>

Growth Enablement Specialist

<div>
 
 
 Employer Overview
 
 
 
 A leading agricultural and export company, specializing in cultivating and exporting high-quality fresh produce, including potatoes and citrus. The organization operates its own farms, ensuring full control over the production process&mdash;from soil preparation to post-harvest handling&mdash;while maintaining world-class quality standards through continuous improvement and certified operational procedures.
 
 
 
 
 
 
 Job Summary
 
 
 
 The Senior Procurement Specialist is responsible for managing sourcing and purchasing activities to ensure the timely and cost-effective supply of materials and services required for operations. The role focuses on supplier management, procurement planning, and negotiating favorable terms to support operational efficiency and business continuity.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage end-to-end procurement processes, including sourcing, supplier selection, and purchase order management.
 </li>
 <li>
 Identify and evaluate suppliers to ensure quality, cost efficiency, and reliable supply.
 </li>
 <li>
 Negotiate pricing, payment terms, and contracts to achieve optimal commercial outcomes.
 </li>
 <li>
 Monitor procurement budgets and ensure cost control across purchasing activities.
 </li>
 <li>
 Coordinate with internal departments to understand operational needs and ensure timely procurement of required materials and services.
 </li>
 <li>
 Maintain and develop strong relationships with key suppliers and vendors.
 </li>
 <li>
 Track and evaluate supplier performance to ensure compliance with company standards.
 </li>
 <li>
 Ensure procurement activities comply with company policies and applicable regulations.
 </li>
 <li>
 Prepare procurement reports and maintain accurate purchasing documentation.
 </li>
 </ul>
 
 
 
 
 
 Minimum Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, or a related field.
 </li>
 <li>
 Minimum of 4 years of experience in procurement or purchasing roles.
 </li>
 <li>
 Previous experience in agriculture, FMCG, manufacturing, or export-oriented industries is preferred.
 </li>
 <li>
 Strong negotiation and communication skills.
 </li>
 <li>
 Problem-solving and decision-making abilities.
 </li>
 <li>
 Strong organizational and time management skills.
 </li>
 <li>
 Ability to work collaboratively with cross-functional teams.
 </li>
 <li>
 Knowledge of procurement processes, supplier management, and contract negotiation.
 </li>
 <li>
 Understanding of supply chain operations and inventory management principles.
 </li>
 <li>
 Proficiency in Microsoft Office applications, particularly Excel.
 </li>
 <li>
 Experience with ERP systems or procurement management systems is preferred.
 </li>
 <li>
 Good command of English and Arabic, both written and spoken.
 </li>
 <li>
 Ability to manage multiple procurement activities simultaneously.
 </li>
 <li>
 Strong attention to detail and analytical thinking.
 </li>
 </ul>
 
 
</div>

Senior Procurement Specialist (Agriculture)

Explore 90+ People operations specialist in Giza this March. Find roles across top companies and apply now to boost your career.