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arabia people operations specialist

assistant director of people & culture Jobs in Giza

assistant director of people & culture

assistant merchandising officer Jobs in Giza

assistant merchandising officer

deputy general manager of legal support for activities under the chairman of the board Jobs in Giza

deputy general manager of legal support for activities under the vice chairman of the board of direc Jobs in Giza

assistant director of people culture

Mövenpick

<div>Company Description 
The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience. 
 
 
Job Description 
We are seeking a highly skilled and experienced Assistant Director of HR to join our team in 6th of October City, Egypt. In this key leadership role, you will work closely with the HR Director to develop and implement strategic HR initiatives that align with our organization's goals and values.<ul><li>
Assist in developing and executing HR strategies and policies across the organization</li><li>
Oversee daily HR operations, including recruitment, onboarding, performance management, and employee relations</li><li>
Collaborate with department heads to identify and address HR-related issues and opportunities</li><li>
Lead and mentor a team of HR professionals, fostering their growth and development</li><li>
Manage the implementation and optimization of HR systems and processes</li><li>
Ensure compliance with Egyptian labor laws and regulations</li><li>
Develop and implement employee engagement and retention programs</li><li>
Assist in budget planning and resource allocation for the HR department</li><li>
Conduct regular HR audits and provide recommendations for improvement</li><li>
Serve as a key advisor to senior management on HR matters and organizational development</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree preferred</li><li>
7+ years of progressive HR experience, including 3+ years in a managerial HR role</li><li>
Professional HR certification (e.g., SHRM-CP, PHR) preferred</li><li>
In-depth knowledge of Egyptian labor laws and regulations</li><li>
Strong proficiency in HR management software and Microsoft Office Suite</li><li>
Excellent leadership and team management skills</li><li>
Outstanding communication and interpersonal abilities</li><li>
Proven track record in strategic planning and implementation</li><li>
Strong problem-solving and decision-making skills</li><li>
Experience in performance management and employee relations</li><li>
Expertise in recruitment and talent acquisition strategies</li><li>
Ability to handle confidential information with discretion and professionalism</li><li>
Fluency in English and Arabic (both written and spoken)</li></ul></div>

Assistant Director of People & Culture

Bayantech

<div>
 
 About The Role
 
 
 
 The
 
 Senior People &amp; Culture Specialist
 
 is responsible for managing the
 
 full end-to-end recruitment cycle
 
 , in addition to supporting core People &amp; Culture functions across the organization. This role plays a key part in building strong talent pipelines, enhancing employee experience, and fostering a positive and inclusive workplace culture aligned with business objectives.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Own and manage the entire recruitment cycle: sourcing, screening, interviewing, offers, and onboarding
 </li>
 <li>
 Ensure a smooth and professional candidate experience
 </li>
 <li>
 Design and execute initiatives to improve employee engagement, satisfaction, and retention
 </li>
 <li>
 Coordinate company events, workshops, and culture-related programs
 </li>
 <li>
 Support organizational development (OD) and change management initiatives
 </li>
 <li>
 Contribute to the performance management cycle (goal setting, reviews, feedback)
 </li>
 <li>
 Partner with managers to support employee development and alignment with business objectives
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources, Business Administration, or a related field
 </li>
 <li>
 3&ndash;6 years of experience in HR / People &amp; Culture roles
 </li>
 <li>
 Strong hands-on experience with end-to-end recruitment
 </li>
 <li>
 Solid knowledge of HR best practices, employee relations, and performance management
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Ability to work in a fast-paced, multicultural environment
 </li>
 <li>
 Fluent English is required
 </li>
 <li>
 Proficiency in HR systems and tools with strong organizational and problem-solving skills
 
 </li>
 </ul>
</div>

Senior People & Culture Specialist (Hybrid)

Symrise

<div>About us 
Symrise is a global supplier of fragrances and flavors, cosmetic active ingredients, as well as functional ingredients. Its customers include manufacturers of perfumes, cosmetics, food and beverages, the pharmaceutical industry, and producers of nutritional supplements and pet food.

With sales of around &euro;5 billion in the 2024 fiscal year, the company ranks among the leading global suppliers. The Group, headquartered in Holzminden, Germany, operates in more than 100 locations across Europe, Africa and the Middle East, Asia, the United States, and Latin America.

Together with its customers, Symrise develops new ideas and market-ready concepts for products that are an essential part of everyday life. Economic success and corporate responsibility are inextricably linked.

Symrise &ndash; always inspiring more&hellip; 
About the Role 
The role is responsible for end‑to‑end customer order management and coordination, ensuring a high level of service from order receipt to final delivery. This position acts as a key interface between customers, sales, planning, production, logistics, and shipping, with full ownership of customer orders, shipments, and related issues.

The role requires strong organizational skills, customer focus, and the ability to manage multiple stakeholders while ensuring accurate order processing, timely deliveries, and continuous improvement of customer service processes.

Key Responsibilities
<ul>
<li>Receive and process customer purchase orders, ensuring accuracy and completeness.</li>
<li>Enter customer orders into SAP, maintaining correct configurations and up‑to‑date master data.</li>
<li>Coordinate with the planning team to confirm and align estimated dispatch dates.</li>
<li>Send order confirmations to customers, including accurate and timely dispatch information.</li>
<li>Monitor and analyze customer forecasts, track updates, and assess forecast accuracy in collaboration with the sales team.</li>
<li>Act as the main point of contact for customers regarding order status, dispatch dates, scheduling, shipping documentation, and inquiries.</li>
<li>Prepare and manage export shipping documentation, obtain required attestations, and ensure compliance with customer‑specific requirements.</li>
<li>Manage customer complaints in SAP, conduct investigations, and provide clear closure reports.</li>
<li>Expand and maintain the freight forwarder network, evaluate offers, monitor service quality, review invoices, and coordinate with accounting.</li>
<li>Ensure effective communication and alignment between sales, production, planning, and shipping teams to meet customer commitments.</li>
<li>Take full end‑to‑end ownership of customer shipments and proactively resolve issues.</li>
<li>Communicate proactively with customers, keeping them informed of any changes, delays, or risks.</li>
<li>Identify root causes of recurring issues and drive continuous improvement in customer service and logistics processes.</li>
<li>Participate in monthly follow‑up calls with the EAME Customer Service Director.</li>
<li>Analyze On‑Time Delivery (OTD) performance based on first confirmations and identify improvement areas.</li>
<li>Review pending deliveries and coordinate with sales to define realistic dispatch dates.</li>
<li>Ensure full compliance with environmental, health, and safety (EHS) rules and guidelines.</li></ul> 
About You 
You are an experienced Customer Service professional with a strong background in order management, logistics coordination, and complaint handling within a B2B industrial or food ingredients environment. You bring a hands‑on, structured approach and are comfortable leading people, processes, and decisions in a fast‑paced, multinational context.

Education
<ul>
<li>Bachelor&rsquo;s degree in Business, Management, Logistics, Supply Chain, or a related field.</li>
<li>University, college, or professional training background accepted.</li>
</ul>
Experience
<ul>
<li>5+ years of experience in Customer Service, Order Management, Logistics Operations, or Service Operations.</li>
<li>Prior exposure to complaint handling, end‑to‑end order processing, and customer service workflows is required.</li>
<li>Supervisory or team‑lead experience is strongly preferred, with the ability to support and guide less experienced team members.</li>
<li>Experience in B2B environments is essential.</li>
<li>Background in food ingredients or similar manufacturing industries is a strong advantage.</li>
<li>Experience in FMCG or multinational companies is a plus.</li>
</ul>
Role Scope &amp; Functional Knowledge
<ul>
<li>Strong understanding of order‑to‑cash processes, including:
<ul><li><div><ul><li>Receiving and processing customer orders</li>
<li>SAP order entry and follow‑up</li>
<li>Order confirmation and full order lifecycle tracking</li>
</ul></div></li></ul></li><li>Solid experience in logistics management, both local (Egypt) and export, including:
<ul><li><div><ul><li>Shipment coordination</li>
<li>Documentation preparation and customer communication</li>
</ul></div></li></ul></li><li>Proven experience in complaint management, including registration in SAP, follow‑up, and closure.</li>
<li>Good understanding of service workflows, quality standards, and customer expectations.</li>
</ul>
Leadership &amp; Soft Skills
<ul>
<li>Strong leadership capabilities, with the ability to supervise, coach, and develop team members.</li>
<li>Ownership mindset, with clear accountability and decision‑making skills.</li>
<li>Excellent communication skills, able to engage effectively with customers and internal stakeholders.</li>
<li>Strong problem‑solving and analytical skills, with the ability to identify root causes and drive improvements.</li>
<li>Ability to lead processes, not just execute them, and continuously improve ways of working.</li>
</ul>
Systems &amp; Technical Skills
<ul>
<li>SAP experience is required, particularly in customer service, order management, and complaint handling; experience in these areas is preferable.</li>
<li>Excel skills (reporting, tracking, follow‑ups) are required.</li>
<li>Comfortable working with systems, data, and structured processes.</li>
</ul>
Team &amp; Environment
<ul>
<li>You will be part of a Customer Service team composed of a Customer Service Head and four leaders, all reporting to the Customer Service Manager.</li>
<li>The role includes supervising team members with less experience, ensuring consistency, quality, and service excellence.</li>
</ul>
Languages
<ul>
<li>Fluent English is mandatory.</li>
<li>Arabic is required.</li></ul> 
Our Offer 
At Symrise, you will have the opportunity to grow professionally and enjoy inspiring experiences that contribute to the well‑being of millions of people across more than 160 countries. 
People are at the center of everything we do. This approach drives our above‑market growth and makes our company an exceptional place to develop your career. 


Committed to Diversity, Equity and Inclusion

At Symrise, we value diversity in all its forms. We believe in equality, respect and inclusion as fundamental pillars of our culture. We welcome individuals of all backgrounds, genders, ages and beliefs, convinced that diversity fuels innovation. 
If you want to be part of a team that celebrates collaboration and unique perspectives, we encourage you to apply. 


We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. 

Job Reference: EA03839</div>

Customer Services Supervisor (m/w/d)

Zewail City of Science and Technology

<div></div><div><div><h3 class="jobSectionHeader">Zewail City of Science, Technology &amp; Innovation
</h3></div><div><div><div>Type:</div><div>
Full Time</div></div><div><div>
Published:</div><div>
2026-03-18</div></div><div><div>
Deadline:</div><div>
2026-04-01</div></div><div><div>
Language:</div><div>
English</div></div></div><div>
The University of Science and Technology at Zewail City of Science, Technology, and 
Innovation is seeking applications for a Full-Time Teaching Assistant position within the 
School of Business for Fall 2026.
<h3 class="jobSectionHeader">
We are looking for dedicated and passionate applicants in the following fields:</h3>
<ul><li>Business Informatics</li>
<li>Supply Chain and Logistics</li>
<li>Marketing</li>
<li>Human Resource Management</li>
<li>International Business</li>
<li>Finance</li>
</ul><h3 class="jobSectionHeader">Position Requirements:</h3>
<ul><li>A bachelor&rsquo;s degree in one of the specified fields or a closely related discipline.</li>
<li>Fluency in English, with strong written and verbal communication skills.</li>
<li>Proficient in the use of Microsoft Office Suite applications.</li>
<li>Familiar with online and digital learning platforms.</li>
</ul><h3 class="jobSectionHeader">Key Responsibilities:</h3>
<ul><li>Work closely with faculty to assist in delivering course content and supporting various 
academic activities.</li>
<li>Conduct Tutorials and Lab.</li>
<li> Provide students with the necessary academic support and guidance.</li>
<li> Engage in a team-based academic setting, contributing to a culture that promotes student 
achievement and excellence.</li>
<li>Contribute to ongoing research initiatives in coordination with the university&rsquo;s research 
centers.</li>
</ul><h3 class="jobSectionHeader">Application Process:</h3>

Click &ldquo;Apply Now&rdquo; to get started.

Join the University of Science and Technology at Zewail City and contribute to the 
advancement of business education and the development of future leaders.</div></div>

Full-Time Teaching Assistant Position – School of Business

Agoda

<div>
 
 About Agoda
 
 
 
 At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
 
 
 Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
 
 
 No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you&rsquo;re ready to begin your best journey and help build travel for the world, join us.
 
 
 
 THIS ROLE IS BASED IN BANGKOK, THAILAND (WITH RELOCATION PROVIDED)
 
 
 Location: Bangkok, Thailand (*Not open for remote work)
 
 
 
 
 Get to Know our Team:
 
 
 
 The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda&rsquo;s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda.
 
 
 
 The Opportunity:
 
 
 
 As a Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda.
 
 
 
 In this Role, you&rsquo;ll get to
 
 :
 
 
 <ul>
 <li>
 Translate internal briefs into analytical projects (to include refining the initial brief and asking the &lsquo;right questions&rsquo;, working through potential hypotheses and storyboarding the output)
 </li>
 <li>
 Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.
 </li>
 <li>
 Proactively identify opportunities for growth within supply and the wider business.
 </li>
 <li>
 Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply.
 </li>
 <li>
 Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence.
 </li>
 <li>
 Automate manual operational processes and present back on time savings gained through modernization of business operations
 
 
 </li>
 </ul>
 
 What you&rsquo;ll Need to Succeed
 
 :
 
 
 <ul>
 <li>
 At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BI
 </li>
 <li>
 Advanced working knowledge and hands-on experience in SQL
 </li>
 <li>
 Strong knowledge and hands-on experience in data visualization tools such as Tableau (preferably)
 </li>
 <li>
 Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R)
 </li>
 <li>
 Bachelor&rsquo;s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
 </li>
 <li>
 A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.)
 </li>
 <li>
 Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite.
 </li>
 <li>
 Experience in conducting A/B testing experimentation
 </li>
 <li>
 Strong experience in finding data insights and provide business recommendation to the business
 </li>
 <li>
 A hacker&rsquo;s mindset &ndash; the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping.
 </li>
 <li>
 Excellent communicator with superior written, verbal, presentation and interpersonal communication skills.
 </li>
 <li>
 Data driven in both decision making and performance measurement.
 </li>
 <li>
 Extreme comfort in ambiguous, fast-paced environment.
 </li>
 <li>
 Ability to multi-task, prioritize and coordinate resources.
 
 
 </li>
 </ul>
 
 It&rsquo;s Great if you Have:
 
 
 
 <ul>
 <li>
 MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
 </li>
 <li>
 Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience.
 </li>
 <li>
 Asian market experience.
 </li>
 <li>
 Travel industry / e-commerce / tech / consulting experience.
 
 
 </li>
 </ul>
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 Discover More About Working At Agoda
 
 
 
 <ul>
 <li>
 Agoda Careers https://careersatagoda.com
 </li>
 <li>
 Facebook https://www.facebook.com/agodacareers/
 </li>
 <li>
 LinkedIn https://www.linkedin.com/company/agoda
 </li>
 <li>
 YouTube https://www.youtube.com/agodalife
 
 
 </li>
 </ul>
 
 Equal Opportunity Employer
 
 
 
 At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person&rsquo;s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
 
 
 We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
 
 
 
 Disclaimer
 
 
 
 We do not accept any terms or conditions, nor do we recognize any agency&rsquo;s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
</div>

Senior Analyst (Supply Analytics, Bangkok-based, Relocation provided)

M squared

<div>
 
 
 Job Purpose:
 
 
 
 To strategically lead the talent management function in alignment with the organization&rsquo;s vision and business objectives. This role is instrumental in embedding a high-performance culture, driving organizational capability, and shaping the employee experience. The Talent Management Assistant Manager works closely with leadership to manage performance frameworks, implement Balanced Scorecards, attract top talent, and drive continuous development and engagement initiatives. The role also contributes to workforce planning and succession strategies that ensure long-term business sustainability.
 
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Lead the organization-wide performance management strategy using Balanced Scorecards (BSC) to align individual and departmental goals with corporate objectives.
 </li>
 <li>
 Partner with senior leadership to translate business goals into measurable KPIs across departments.
 </li>
 <li>
 Oversee the full performance cycle, including cascading objectives, quarterly check-ins, and annual reviews.
 </li>
 <li>
 Analyze performance data to identify organizational trends, skill gaps, and business risks; provide strategic insights to management.
 </li>
 <li>
 Develop performance calibration processes.
 </li>
 <li>
 Collaborate with department heads to forecast talent needs, ensuring alignment with business growth and restructuring plans.
 </li>
 <li>
 Lead strategic sourcing initiatives to attract high-caliber candidates, leveraging data, employer branding, and university partnerships.
 </li>
 <li>
 Monitor and improve time-to-fill and quality of hire through dashboards and analytics.
 </li>
 <li>
 Lead high-impact internship programs and build long-term talent pipelines from top-tier institutions.
 </li>
 <li>
 Design and monitor an integrated onboarding experience that drives early engagement, productivity, and cultural alignment.
 </li>
 <li>
 Develop and implement strategic internal communication plans that reinforce business direction, culture, and leadership alignment.
 </li>
 <li>
 Lead company-wide engagement initiatives, such as pulse surveys, town halls, and cultural activation campaigns.
 </li>
 <li>
 Design and execute employee engagement events that drive collaboration, wellness, and retention.
 </li>
 <li>
 Lead the identification and development of high-potential employees and successors for critical roles.
 </li>
 <li>
 Contribute to the design of learning and development programs that support technical, leadership, and behavioral competencies.
 </li>
 <li>
 Maintain development records and track career growth progression to inform strategic HR planning.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration or any related field (HR certification or diploma preferred).
 </li>
 <li>
 9&ndash;10 years of HR experience with a focus on talent management, performance strategy, and development.
 </li>
 <li>
 Solid experience implementing and managing Balanced Scorecards and organizational KPIs.
 </li>
 <li>
 Strong business acumen with the ability to align talent initiatives to strategic goals.
 </li>
 <li>
 Exceptional analytical and problem-solving skills with advanced Excel and HR systems proficiency.
 </li>
 <li>
 Proven track record in driving cross-functional initiatives and stakeholder alignment.
 </li>
 <li>
 Outstanding communication, influence, and change management skills.
 </li>
 </ul>
</div>

Talent Management Assistant Manager

TaskUs

<div>
 
 Job Description
 
 
 
 
 
 About TaskUs:
 
 
 TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
 
 
 The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
 
 
 It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
 
 
 
 
 What We Offer:
 
 
 At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
 
 
 As a Customer Care Agent, you will be the key point of contact for customers, responsible for solving problems, owning the customer issue from start to finish, and fostering a connection to build trust and brand affinity . This role requires a flexible schedule, as it may include working various shift patterns, including weekends .
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Provide empathetic and personalized service, consistently meeting the brand's service standards .
 </li>
 <li>
 Work to resolve customer queries on the first contact, always taking ownership of the customer's problem .
 </li>
 <li>
 Handle customer interactions across multiple communication channels, including phone, messaging, social media, and email .
 </li>
 <li>
 Collaborate with internal teams (e.g., operations, specialists) to resolve complex or patient-specific queries .
 </li>
 <li>
 Maintain accurate records of customer enquiries, complaints, and any safeguarding concerns within the system .
 </li>
 <li>
 Handle sensitive customer queries in a confidential and professional manner .
 </li>
 <li>
 Support 'out of inbox' projects as needed, such as creating macros, assisting with new starter training, or other business-critical tasks .
 </li>
 <li>
 Act as the 'voice of the customer' by sharing insights and suggesting process improvements to other teams in the business .
 </li>
 <li>
 Demonstrate the ability to work effectively and with a high degree of independence .
 
 
 </li>
 </ul>
 
 Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Language Proficiency: Exceptional English skills (both written and spoken) are essential .
 </li>
 <li>
 Customer Focus: A passion for problem-solving and a strong desire to provide excellent customer care by going the extra mile to achieve customer happiness .
 </li>
 <li>
 Experience: Previous experience in customer service, ideally in a fast-paced environment.
 </li>
 <li>
 Technical Aptitude: Tech-savvy with the ability to quickly learn new software, including CRM tools (like Salesforce) and communication platforms (like Intercom or similar equivalents) .
 </li>
 <li>
 Adaptability: Experience working in an environment that requires high ownership and the ability to navigate light process infrastructure is desirable .
 </li>
 <li>
 Typing Speed: Some roles may require a minimum typing speed and accuracy, such as 30+ words per minute with high accuracy .
 
 
 </li>
 </ul>
 
 
 How We Partner To Protect You:
 
 
 TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
 
 
 
 
 DEI:
 
 
 In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
 
 
 We invite you to explore all TaskUs career opportunities and apply through the provided URL
 
 https://www.taskus.com/careers/ .
 
 
 
 TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
 
 
 Req Id: R_2512_17432
 
 
 Posted At: Fri Dec 26 2025 00:00:00 GMT+0000 (Coordinated Universal Time)
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English Teammate (Voice)

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