assistant director of people & culture

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learning & development manager

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people operations specialist

assistant director of people culture

Mövenpick

<div>Company Description 
The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience. 
 
 
Job Description 
We are seeking a highly skilled and experienced Assistant Director of HR to join our team in 6th of October City, Egypt. In this key leadership role, you will work closely with the HR Director to develop and implement strategic HR initiatives that align with our organization's goals and values.<ul><li>
Assist in developing and executing HR strategies and policies across the organization</li><li>
Oversee daily HR operations, including recruitment, onboarding, performance management, and employee relations</li><li>
Collaborate with department heads to identify and address HR-related issues and opportunities</li><li>
Lead and mentor a team of HR professionals, fostering their growth and development</li><li>
Manage the implementation and optimization of HR systems and processes</li><li>
Ensure compliance with Egyptian labor laws and regulations</li><li>
Develop and implement employee engagement and retention programs</li><li>
Assist in budget planning and resource allocation for the HR department</li><li>
Conduct regular HR audits and provide recommendations for improvement</li><li>
Serve as a key advisor to senior management on HR matters and organizational development</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree preferred</li><li>
7+ years of progressive HR experience, including 3+ years in a managerial HR role</li><li>
Professional HR certification (e.g., SHRM-CP, PHR) preferred</li><li>
In-depth knowledge of Egyptian labor laws and regulations</li><li>
Strong proficiency in HR management software and Microsoft Office Suite</li><li>
Excellent leadership and team management skills</li><li>
Outstanding communication and interpersonal abilities</li><li>
Proven track record in strategic planning and implementation</li><li>
Strong problem-solving and decision-making skills</li><li>
Experience in performance management and employee relations</li><li>
Expertise in recruitment and talent acquisition strategies</li><li>
Ability to handle confidential information with discretion and professionalism</li><li>
Fluency in English and Arabic (both written and spoken)</li></ul></div>

Assistant Director of People & Culture

noon

<div>
 
 
 Job title:
 
 Assistant Manager, Growth &amp; App Operations
 
 
 
 Location:
 
 Egypt
 
 
 
 Reporting to:
 
 Manager, Growth
 
 
 
 
 
 
 About noon
 
 
 
 We&rsquo;re building an ecosystem of digital products and services that power everyday life across the Middle East&mdash;fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we&rsquo;re looking for a Assistant Manager, Growth &amp; App Operations who can help us move even faster.
 
 
 
 
 
 noon&rsquo;s mission: Every door, every day.
 
 
 
 
 
 
 What you'll do:
 
 
 
 Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
 
 
 
 
 
 This role will require you to work closely with Growth manager to develop onsite strategy for Noon Food
 
 
 
 
 <ul>
 <li>
 Ideate creative and innovative campaigns to be incorporated into campaign calendar
 </li>
 <li>
 Ensure that the onsite calendar aligns with campaign calendar
 </li>
 <li>
 Build, test and execute campaigns on the onsite tool, managing the end-to-end process, including data workflow and segmentation
 </li>
 <li>
 Lead the design and messaging of all communication in coordination with design, content and marketing teams
 </li>
 <li>
 Conduct analysis to assess impact/uplift from campaigns, producing regular reports on performance
 </li>
 <li>
 Quality check the application and ensure there are no errors on the platform
 </li>
 <li>
 Quality check the customer journey and ensure this is seamless for customers
 </li>
 </ul>
 
 
 
 
 
 What you&rsquo;ll need:
 
 
 <ul>
 <li>
 Master&rsquo;s degree in Business Administration or a similar field
 </li>
 <li>
 4+ years of overall work experience with 2+ years of team management experience
 </li>
 <li>
 2+ years of experience in a similar role preferably startup
 </li>
 <li>
 Ability to generate ideas and solve problems independently
 </li>
 <li>
 Comfortable in a fast-paced, multi-tasked and high energy environment
 </li>
 <li>
 Outstanding verbal and written communication and collaboration skills
 </li>
 <li>
 History of teamwork and willingness to roll up one's sleeves to get the job done
 </li>
 <li>
 Aptitude for organization, flexibility and producing results
 </li>
 </ul>
 
 
 
 
 
 Who will excel?
 
 
 <ul>
 <li>
 We&rsquo;re looking for people with high standards, who understand that hard work matters.
 </li>
 <li>
 You need to be relentlessly resourceful and operate with a deep bias for action.
 </li>
 <li>
 We need people with the courage to be fiercely original.
 </li>
 <li>
 noon is not for everyone; readiness to adapt, pivot, and learn is essential.
 </li>
 </ul>
 
 
</div>

Assistant Manager, Growth & App Operations- Noon Food - Egypt

dsquares

<div>Dsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers&rsquo; loyalty programs. From full loyalty programs, couponing solutions to interactive directory services, coupled with an extensive network of merchants, Dsquares serves some of the most loved brands in the region.
Our People is our Brand - Developing seamless loyalty solutions is only possible when we&rsquo;ve got a great team on our side. Our culture is open and empowering. If you are passionate and driven, you will fit right in.
About The Role:
The People Operations Specialist is responsible for supporting the team with coordination, administration, implementation and maintenance of various processes and programs.
As the People Operations Specialist you will manage and coordinate the end-to-end process for HR Operations through the employee lifecycle, coordinating with key departments including Finance and Operations to handle new starters, leavers, and monthly changes.
Key Duties &amp; Responsibilities:<ul><li>
First point of contact regarding annual leave queries Administer the starter / leaver processes including all documentation, induction processes and exit interviews</li><li>
Maintain and update electronic and hard copy personnel record systems containing all employment-related information including absence, holidays, starters and leavers, benefits
</li><li>Maintain Medical Insurance Administration including additions, deletions, and any employee-related queries
</li><li>Prepare all letters or contracts for any changes to employee terms and conditions</li></ul><ul><li>
Supports the People &amp; Culture department with all administration and/or coordination of People &amp; Culture functions, initiatives and legislative requirements</li><li>
Respond to questions, requests and concerns from talent and management regarding the company, P&amp;C programs, policies and guidelines</li><li>
Maintain confidentiality and security of records, files, and information</li><li>
Generate P&amp;C data reports as required or as requested</li><li>
Ensure accurate maintenance of all employee records and files (e.g., reference checks, Workplace Policies, applicant self-identification forms, department orientation checklist, etc.)</li><li>
Flexibility to respond to a range of different work situations</li><li>
Provides on-boarding support to P&amp;C Team &amp; hiring managers
</li><li>Maintain recognition milestones and birthday calendars
</li><li>Maintain updated organization charts
</li><li>Support on ad hoc P&amp;C projects when required</li></ul> 

Requirements 
<ul><li>
Bachelor&rsquo;s degree in business administration or a related field.</li><li>
2-3 years of experience in HR Operations/HR Services.</li><li>
Strong knowledge of Egyptian labor law and social insurance.</li><li>
Strong organizational and documentation skills.</li><li>
High attention to details and ability to handle confidential information.</li><li>
Good communication and coordination skills.</li></ul> 

Benefits 
<ul><li>
Comprehensive Wellbeing: Enjoy peace of mind with our private medical insurance and life cover
</li></ul><ul><li>Financial Growth: Reap the rewards of your hard work with our annual profit share and competitive compensation packages.</li><li>
Work-Life Balance: Achieve optimal well-being with our hybrid work environment, generous maternity and paternity benefits, and regular team-building events.</li><li>
Continuous Development: Expand your horizons through our commitment to learning and development opportunities.</li><li>
Perks and Privileges: Celebrate your journey with us through mobile allowances, transportation support, and a host of other employee-centric perks.</li></ul></div>

People Operations Specialist

TaskUs

<div>
 
 Job Description
 
 
 
 
 
 About TaskUs:
 
 
 TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
 
 
 The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
 
 
 It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
 
 
 
 
 What We Offer:
 
 
 At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
 
 
 
 Job Summary
 
 
 
 A Subject Matter Expert (SME) is the definitive authority and go-to resource within the call center operation, possessing deep, specialized knowledge of a particular product, service, system, or business process. This role is crucial for resolving complex customer issues, driving continuous process improvement, and ensuring high service quality through knowledge transfer and agent mentorship. The typical support ratio for this role is often around 1 SME for every 15-20 agents .
 
 
 
 Core Responsibilities
 
 
 
 <ul>
 <li>
 Knowledge and Issue Resolution
 </li>
 <ul>
 <li>
 Serve as the primary escalation point for complex or "Tier 2/3" customer queries and issues that frontline agents (L1) are unable to resolve .
 </li>
 <li>
 Troubleshoot operational challenges, analyze problems, identify root causes, and propose effective, timely solutions .
 </li>
 <li>
 Apply niche knowledge and deep understanding to resolve issues related to project deliverables or specific areas of expertise .
 </li>
 <li>
 Ensure all deliverables and information provided are correct, accurate, and comply with company policies, regulations, and best practices .
 </li>
 </ul>
 <li>
 Training and Mentorship
 </li>
 <ul>
 <li>
 Provide essential training, guidance, and support to team members, especially new hires, and coach them on performance and adherence to established policies .
 </li>
 <li>
 Act as a mentor to less experienced agents, sharing knowledge and experience to upskill the entire team .
 </li>
 <li>
 Responsible for creating, reviewing, and updating training manuals, job aids, and the team's internal knowledge base to reflect the latest process changes and client updates .
 </li>
 </ul>
 <li>
 Process Improvement and Documentation
 </li>
 <ul>
 <li>
 Lead process innovation by identifying opportunities for streamlining processes, enhancing productivity, and optimizing overall BPO performance .
 </li>
 <li>
 Support the creation and definition of business rules, standards, operating procedures, and performance objectives/benchmarks .
 </li>
 <li>
 Gather and analyze relevant data to discover, track, and report on operational trends .
 
 
 </li>
 </ul>
 </ul>
 <ul>
 <li>
 Collaboration and Communication
 </li>
 <ul>
 <li>
 Effectively communicate complex technical concepts and nuances into simple, clear, and understandable terms for diverse audiences, including agents, management, stakeholders, and clients .
 </li>
 <li>
 Partner with other business leaders, such as Training and Quality Assurance, to ensure alignment on content and new hire performance .
 
 </li>
 </ul>
 </ul>
 
 Qualifications And Skills
 
 
 
 <ul>
 <li>
 Experience: Typically requires a minimum of 1-2 years of experience as a high-performing agent or in a dedicated SME role within a call center environment .
 </li>
 <li>
 Education: Post-secondary education is often an asset .
 </li>
 <li>
 Technical Proficiency: Expert-level knowledge of the product, service, and systems (e.g., CRM, telephony platforms) used by agents .
 </li>
 <li>
 Language Skills: A minimum level C1 English proficiency is often required for SMEs, in addition to native or high proficiency in the campaign-specific language .
 </li>
 <li>
 Core Competencies:
 </li>
 <ul>
 <li>
 Exceptional communication and presentation skills .
 </li>
 <li>
 Strong analytical and critical thinking skills for problem-solving and process assessment .
 </li>
 <li>
 Ability to work under tight deadlines and maintain focus on objectives .
 </li>
 <li>
 Proven ability to coach, motivate, and mentor team members .
 </li>
 <li>
 Extreme patience and high energy to keep teams motivated and engaged .
 
 </li>
 </ul>
 </ul>
 
 
 How We Partner To Protect You:
 
 
 TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
 
 
 
 
 DEI:
 
 
 In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
 
 
 We invite you to explore all TaskUs career opportunities and apply through the provided URL
 
 https://www.taskus.com/careers/ .
 
 
 
 TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
 
 
 Req Id: R_2604_5281
 
 
 Posted At: Wed Apr 15 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
</div>

SME (English)

Hikma

<div><div><div><div><div><div><div>Description:
Description:

 We are looking for a talented Quality Control Analyst to join us. At Hikma you&rsquo;ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritized and our inclusive approach values contributions from all. We&rsquo;re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.

 Key Responsibilities:
<ul>
<li>Performs wet and instrumental analysis (HPLC, UV, GC, FTIR) of raw materials, in-process and finished products.</li>
</ul><ul><li>Performs physical testing and chemical analysis of Pharmaceutical Packaging Material.</li>
<li>Troubleshoots and resolves operations issues.</li>
<li>Prepares and standardizes volumetric solutions, reagents and indicators Internal calibration of instruments according to work instructions.</li>
<li>Validation of the assay methods of finished products.</li>
<li>Participates in validation of facilities and manufacturing processes</li>
<li>Job Location: Badr City - Cairo</li>
<li>Employment Type: Contingent worker / Temp-to-Hire</li>
</ul>
 Qualifications:

We are looking for candidates whose experience and skills align closely with the qualifications outlined below:
<ul>
<li>Bachelor&rsquo;s degree in pharmacy or science with grade Very good.</li>
</ul><ul><li>Fresh Graduate</li>
<li>Fluency in English, both written and verbal</li>
<li>Excellent computer skills and data analysis knowledge.</li>
<li>Good documentation practices and technical writing</li>
</ul></div></div></div></div><div><div><div><div>Location:
Giza, EG</div></div></div></div></div></div></div>

Quality Control Analyst (Contingent worker / Temp-to-Hire)

PepsiCo

<div>
 
 Overview
 
 
 
 
 We Are PepsiCo
 
 
 
 PepsiCo is a leading name in North Africa&rsquo;s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region.
 
 
 
 Guiding Vision and Regional Impact
 
 
 
 PepsiCo&rsquo;s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers.
 
 
 
 Empowering Our People and Communities
 
 
 
 Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all.
 
 
 
 Diversity and Inclusion Commitment
 
 
 
 PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedicatio
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Supervising and planning facilities services such as housekeeping, catering, courier, uniform, consumables, waste disposal, gardening, printings, stationary, water, electricity, gas, telephones,..etc
 </li>
 <li>
 Supervise and control plant annual operating facilities services plan.
 </li>
 <li>
 Managing the day to day housekeeping within the plant.
 </li>
 <li>
 Providing office supplies.
 </li>
 <li>
 Implement Asset management and transfers.
 </li>
 <li>
 Maintain proper transportation shuttle bus management.
 </li>
 <li>
 Supervise Travel logistics through carpool, service cars and car renting, assuring that all T&amp; E local transportation requests are according to T&amp;E Policy
 </li>
 <li>
 Implement Telecommunication infrastructure and mobile telecommunication and modems in accordance to Benefits policy.
 </li>
 <li>
 Ensuring Archiving services are implemented properly.
 </li>
 <li>
 Ensuring emergency cars are in service.
 </li>
 <li>
 Manage the day-to-day Cafeteria operations.
 </li>
 <li>
 Manage the day-to-day clinic operations
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in any relevant discipline.
 </li>
 <li>
 Minimum of 2 years of experience preferably in FMCG in facilities management.
 </li>
 <li>
 Ability to work on own initiative and within a pressurized environment.
 </li>
 <li>
 Possess leadership abilities and the capability to deal with people at all levels of responsibility.
 </li>
 <li>
 Financial and budgeting knowledge.
 </li>
 <li>
 Excellent customer service, interpersonal and communication skills.
 </li>
 <li>
 Good command of Arabic and English language.
 </li>
 <li>
 Proficient with computer usage of Microsoft office.
 </li>
 <li>
 Problem solving skills.
 </li>
 </ul>
</div>

Facilities Asst Supervisor

<div>A New Chapter: Dsquares X Prepit 
 
We&rsquo;re excited to share that Prepit has officially joined the Dsquares family! This acquisition marks a new chapter where we combine Prepit&rsquo;s innovation and agility with Dsquares&rsquo; expertise and scale to build even stronger, more impactful loyalty and engagement solutions. 
 
About Prepit: 
 
Prepit aims to bridge the gap between restaurants &amp; their diners, building lasting relationships using technology enabled solutions. Through a loyalty engine and a gamified online ordering experience, Prepit enables restaurants to collect critical diner data, identify trends in customer behavior, and directly communicate with diners to generate recurring business. 
Our People is our Brand 
Developing seamless loyalty solutions is only possible with a great team. Our culture is open, collaborative, and empowering. If you're passionate, driven, and eager to make an impact&mdash;you'll fit right in.
About The Role:
As a Full-Stack Lead, you will be responsible for designing, developing, and implementing complex software solutions for our loyalty platforms. You will work across the stack, from front-end development using modern frameworks to back-end development with server-side technologies. Your role will involve collaboration with product managers, designers, and other developers to deliver high-quality features that enhance user experiences.
Duties &amp; Responsibilities:<ul><li>
Design, develop, and maintain scalable web applications.</li><li>
Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.</li><li>
Implement front-end components using latest frameworks and libraries (React, Angular, etc.).</li><li>
Develop server-side components and APIs using modern programming languages and frameworks.</li><li>
Ensure code quality through best practices, code reviews, and automated testing.</li><li>
Troubleshoot and resolve technical issues and bugs.</li><li>
Stay current with emerging technologies and make recommendations for continuous improvement.</li><li>
Mentor junior developers and foster a culture of learning and collaboration.</li></ul> 

Requirements 
Required Skills &amp; Abilities:<ul><li>
Proficiency in React, NextJS, HTML, CSS, JavaScript, Redux, and Playwright</li><li>
Experience with backend frameworks and APIs, particularly focusing on Node.js (with server-side JavaScript) or other relevant backend technologies.</li><li>
Strong understanding of the importance of testing, or willingness to learn and implement tests in development.</li><li>
Experience with AWS (CloudFormation, ECS, Lambda, RDS, CloudWatch) is a huge plus.</li><li>
Knowledge of design patterns and clean code principles.</li><li>
An eye for UI and design is always a plus.</li></ul>
Education &amp; Experience:<ul><li>
Bachelor's degree in Computer Science or related field.</li><li>
6 years of experience in full-stack software development.</li><li>
Previous experience working in agile development environments.</li><li>
Strong portfolio of recent projects demonstrating full-stack capabilities.</li></ul> 

Benefits 
<ul><li>
Comprehensive Wellbeing: Enjoy peace of mind with our private medical insurance and life cover.
</li></ul><ul><li>Work-Life Balance: Achieve optimal well-being with our hybrid work environment, generous maternity and paternity benefits, and regular team-building events.</li><li>
Continuous Development: Expand your horizons through our commitment to learning and development opportunities.</li></ul></div>

Full-Stack Lead (Prepit)

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