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people operations specialist

Foodics

<div><p><b>Who Are We❓</b></p><p>
We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p><p></p><p><b>
The Job in a Nutshell</b><br>
We are looking for a detail-oriented and proactive Senior People Operations Specialist to be the</p><p>
cornerstone of our People &amp; Culture function in Riyadh. You will own the entire employee</p><p>
lifecycle, ensuring smooth operations from onboarding to offboarding, maintaining impeccable</p><p>
compliance with Saudi labor laws and fostering a positive employee experience. Your work</p><p>
will ensure our people processes are efficient, legally sound, and supportive of our team's growth and engagement</p><p><b><br>
What Will You Do❓</b></p><p><b>
Employee Lifecycle</b></p><ul><li>
Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts, and amendments.</li><li>
Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li><li>
Administer employee status changes, handling promotions, transfers, and related documentation.</li><li>
Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li><li>
Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.<br>
<br>
<b>Payroll &amp; HRIS Management</b></li><li>
Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li><li>
Own the administration of employee benefits programs, with specific responsibility for Medical/Health Insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li><li>
Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li><li>
Coordinate with finance to ensure accurate accounting and disbursement of payroll.<br>
<br>
<b>Compliance &amp; Legal Adherence</b></li><li>
Ensure 100% compliance with all Saudi labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li><li>
Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li><li>
Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li><li>
Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li><li>
Maintain meticulous records for all compliance-related activities.<br>
<br>
<b>Policy Development &amp; Process Improvement</b></li><li>
Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li><li>
Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li><li>
Document and standardize all operational processes and workflows.<br>
<br>
<b>Employee Engagement &amp; Support</b></li><li>
Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li><li>
Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li><li>
Foster a culture of trust and transparency through clear and compassionate communication</li></ul><p><b><br>
What Are We Looking For❓</b></p><ul><li>
Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.</li><li>
3+ years of proven experience in a People Operations, HR Generalist, or HR Operations role with a strong focus on payroll, benefits, and compliance.</li><li>
In-depth, hands-on experience with mandatory social insurance programs and labor office procedures is essential.</li><li>
Extensive experience in administering group medical insurance policies (additions, deletions, claims support).</li><li>
High proficiency with HRIS platforms and payroll software; strong Excel/Google Sheets skills.</li><li>
Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.</li><li>
3+ years of proven experience in a People Operations, HR Generalist, or HR Operations role with a strong focus on payroll, benefits, and compliance.</li><li>
In-depth, hands-on experience with mandatory social insurance programs and labor office procedures is essential.</li><li>
Extensive experience in administering group medical insurance policies (additions, deletions, claims support).</li><li>
High proficiency with HRIS platforms and payroll software; strong Excel/Google Sheets skills.</li><li>
Comprehensive and up-to-date knowledge of local labour laws, employment standards, and statutory benefits requirements.</li><li>
Exceptional attention to detail, organizational skills, and a commitment to data accuracy and confidentiality.</li><li>
Excellent communication and interpersonal skills, with the ability to explain complex information clearly.</li><li>
Proactive, solution-oriented mindset with the ability to manage multiple priorities in a fast-paced environment.</li><li>
High proficiency with Government platforms Qiwa, Muqeem, Muddad, GOSI, Ministry of Human Resources, Riyadh Chamber.</li><li>
Comprehensive and up-to-date knowledge of local labour laws, employment standards, and statutory benefits requirements.</li><li>
Exceptional attention to detail, organizational skills, and a commitment to data accuracy and confidentiality.</li><li>
Excellent communication and interpersonal skills, with the ability to explain complex information clearly.</li><li>
Proactive, solution-oriented mindset with the ability to manage multiple priorities in a fast-paced environment.</li><li>
High level of integrity and professional ethics.</li></ul><p></p><p><b><br>
Who Will Excel❓</b></p><ul><li>
strong interpersonal and communication skills</li>
Detail-oriented with strong organizational abilities<br>
<li>
</li></ul><p><b>What We Offer You❗</b><br>
<b>We believe you will love working at Foodics!</b></p><ul><li><ul><li>
We have an inclusive and diverse culture that encourages innovation and flexibility in-offices.</li><li>
We offer highly competitive compensation packages, including bonuses and the potential for shares.</li><li>
We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li><li>
Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li><li>
We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li></ul></li></ul></div>

Senior People Operations specialist

Oivan Group Oy

<div><h4 class="jobSectionHeader"><b>What We Need
</b></h4><p>Oivan is seeking a dedicated and proactive <b>People Operations / Human Resource Specialist</b> to join our HR team. This role is instrumental in managing the employee lifecycle, including onboarding, development, and offboarding, as well as ensuring our workforce is engaged and well-supported.<br>
<br>
You will directly report to the HR Manager and will play a key role in enhancing our HR processes using our HRIS system, maintaining employee relations, and handling administrative duties efficiently. If you are passionate about fostering a positive work environment and have a knack for managing HR functions seamlessly, we would like to hear from you.<br>
<br>
You will be working from our office in Riyadh, KSA.</p><h4 class="jobSectionHeader"><b>
What You'll Do</b></h4><p>
We offer you the unique opportunity to work and improve your skills with a diverse and geographically distributed team of technology and business experts around the world. You will get to own and conduct a series of responsibilities including but not limited to:</p><br>
<ul><li>
Process new hire formalities and benefits enrolment online.</li><li>
Assist with performance reviews, disciplinary actions, and processing terminations.</li><li>
Knowledge of governmental platforms such as QIWA, MUQEEM, MHRSD.</li><li>
Lead employee engagement meetings and conduct bi-yearly satisfaction reviews.</li><li>
Maintain employee files and records, ensuring compliance and confidentiality.</li><li>
Assist with payroll processing and maintaining payroll records.</li><li>
Coordinate HR budget, expenses, meetings, training sessions, and maintain meeting minutes.</li><li>
Prepare reports and presentations for HR leadership.</li><li>
Manage office logistics, accommodations, inventory, and events.</li></ul><br>
You will report directly to our Regional People Operations Manager, Seemeen.<p></p><h4 class="jobSectionHeader"><b>
What You Have</b></h4><p>
As a People Operations Specialist, we prefer that you have:</p><br>
<ul><li>
Bachelor&rsquo;s degree in HR, Business Studies, or a related field.</li><li>
A minimum of 3 years of experience in IT consultancy, or a related industry.</li><li><b>
Saudi nationality</b> with fluent Arabic and English proficiency in writing, comprehension, and spoken.</li><li>
Comfortable with public speaking, facilitating trainings, and leading workshops.</li><li>
Exceptional skills in Excel, Word, and PowerPoint.</li><li>
Experience with HRIS systems - Personio would be amazing(!) both setup and user interface.</li><li>
Self-directed, proactive, and accountable with a high degree of professionalism.</li></ul><p></p><h4 class="jobSectionHeader"><b>
What We Offer
</b></h4><p></p><ul><li>An international workforce to learn from and grow with - we have a diverse, multicultural workforce with Nordic values</li><li>
 A fair compensation package and a considerable annual leave of 25 days per annum. We support our staff to be with family at the most important time. Partners with a newborn baby can have additional holidays.</li><li>
Opportunities for growth and enrichment through Grow with Oivan, our internal learning and development departments</li><li>
Line devices Mac or PC within a fixed company budget</li><li>
Team building activities, movie nights, events</li></ul><p></p><h4 class="jobSectionHeader"><b>
Who We Are</b></h4><p><b>
Oivan as an Equal Opportunity Employer</b><br>
At Oivan, we appreciate different lifestyles and cultural backgrounds. We welcome diversity as a strength. We consider all applications equally regardless of race, color, ancestry, religion, national origin, age, citizenship, marital status, disability, orientation or gender identity. We strongly encourage individuals from groups traditionally underrepresented in tech to apply.<br>
<br>
Oivan company culture is reflective of our core values. The decisions we make today influence our tomorrow. We are sincere in our responsibility towards our employees, customers and the environment. Fellowship unites us as an international community of thinkers and doers. Throughout our hiring process, you&rsquo;ll have access to a broad representation of the Oivan team to get to know us as we learn about you.<br>
<br>
(PDPL statement)<br>
<i>By submitting your application and CV, you provide explicit consent for us to handle and store your personal information in our HR information systems. We assure you that all data processing activities will strictly adhere to the data protection and privacy regulations applicable in Saudi Arabia. Your information will be treated with the utmost confidentiality and in compliance with the relevant local data protection laws.</i></p></div>

People Operations Specialist / HR Specialist

Tabby

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
As a People Operations Specialist, you will serve as a key partner to employees, ensuring people operations are delivered with accuracy, compliance, and a high standard of employee care.<br>
</div><div>
<br>
In this role, you will take end-to-end ownership of core people operations processes, proactively resolve complex employee cases, and ensure full compliance with Saudi labor laws. You will play an important role in strengthening data integrity, improving HR processes, and supporting a consistent, reliable employee experience across the organization.</div><div></div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><div><b><br>
In your role, you will:</b></div>
Own the accuracy and integrity of employee data for all KSA employees, ensuring 100% compliance and data reliability.<br>
<ul><li>
</li>Manage end-to-end employee lifecycle transactions, including new hires, salary changes, promotions, transfers, employee record updates, and terminations.<br>
<li>
</li>Conduct regular audits to identify discrepancies, proactively resolve issues, and improve overall data quality.<br>
<li>
</li>Partner with HQ to ensure timely system updates and alignment across HR platforms.<br>
<li>
</li></ul>Act as a trusted HR point of contact for employees, handling daily HR inquiries with professionalism and discretion.<br>
<ul><li>
</li>Independently manage complex employee requests such as HR letters and salary certificates, leave balance reviews and adjustments, and employee record corrections or escalations.<br>
<li>
</li><li>Provide clear guidance to employees on HR policies, processes, and labor-related matters.</li></ul><div><br>
</div>
Execute and oversee daily HR transactions in coordination with HQ and external partners.<br>
<ul><li>
</li>Manage GOSI registrations, updates, and removals in compliance with local regulations.<br>
<li>
</li>Oversee medical insurance enrollment, changes, and claims support for direct hires.<br>
<li>
</li>Handle Qiwa contract creation, renewals, and amendments.<br>
<li>
</li>Act as the local subject matter expert for KSA-specific people operations processes.<br>
<li>
</li></ul>Own the end-to-end offboarding process, ensuring accuracy, compliance, and a positive employee experience.<br>
<ul><li>
</li>Prepare and validate termination documentation and final settlements.<br>
<li>
</li>Conduct exit interviews, manage clearance processes, and ensure timely updates across all government portals.<br>
<li>
</li>Identify exit trends and share insights with People Ops leadership.<br>
<li>
</li></ul>Ensure ongoing compliance with Saudi labor law, GOSI, Qiwa, and internal HR policies.<br>
<ul><li>
</li>Support audits and inspections by maintaining accurate documentation and records.<br>
<li>
</li>Analyze people operations data to identify trends, risks, and process improvement opportunities.<br>
<li>
</li><li>Recommend and support the implementation of process enhancements to improve efficiency and employee experience.</li></ul><div><br>
</div><br>
<h3 class="jobSectionHeader"><b>Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.</li>
<li>3 years&rsquo; of experience in HR Operations, , including onboarding, offboarding, HRIS management and employee lifecycle support.</li>
<li>Familiarity with platforms including BambooHR, Lattice, Jira, and Google Workspace is preferred.</li>
<li>Background in a fast-growing scale-up is highly beneficial, particularly in the tech sector.</li>
<li>Experience in Saudi labor laws and HR regulations, with the ability to apply them independently in day-to-day operations.</li>
<li>Demonstrated analytical capability, including the ability to interpret HR data, identify trends, and contribute to operational and process improvements.</li>
<li>Excellent communication and stakeholder management skills, with the confidence to engage effectively with employees, managers, HQ teams, and external partners.</li>
<li>High level of attention to detail and data accuracy, combined with strong organizational and time-management skills in a fast-paced environment.</li>
<li>Ability to manage multiple priorities independently while meeting deadlines and maintaining service quality.</li>
<li>Full professional proficiency in English and Arabic is required.</li></ul><br>
<div></div>
<h3 class="jobSectionHeader"><b>
Job Benefits</b></h3><br>
<ul>
<li>
We are an international Team of inspired professionals located all over the globe.</li>
<li>We have an inclusive company culture, embracing diversity, integrity and transparency. We strive for work-life balance and cherish the moments you spend with your loved ones, off-work. In the same spirit as for our product, we are caring and nurturing for our employees.</li>
<li>Our people are granted 100% trust and freedom to apply their own vision and come up with their ideas from day 1 at Tabby. You are the one who takes responsibility for your area of work. We encourage everyone to think and make decisions like Tabby was their own business, well because it is. Our employee stock options programme is available for everyone.</li>
<li>You will have an opportunity to learn and grow in one of the fastest growing fin tech companies in the region</li>
<li>We offer you relocation support as well as we guide you through all the process.</li>
<li>We&rsquo;ll set you up with the devices required for your work.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

People Ops Specialist

BlackLane

<p></p><div><p>We are seeking an operational People &amp; Culture Specialist (f/m/n) to join the Blacklane People &amp; Culture team on a <b>part-time basis (25&ndash;30 hours per week)</b>. In this role, you will help co-design, implement, and deliver best practices across Saudi Arabia and Dubai, supporting Blacklane's continued growth in the region.</p>
<p>
The position will be <b>based in our Riyadh office</b> with a hybrid working setup. Reporting directly to the Director of People Partnering and Operations, you will play a key role in shaping a distinctive, world-class employee experience across Blacklane Middle East.</p>
<p>
As our offices in Dubai and Saudi Arabia are still relatively new, we are looking for someone with strong local knowledge who can provide hands-on, on-site support and help establish effective people practices from the ground up.</p>
<h3 class="jobSectionHeader"><b>
YOUR CHALLENGE:</b></h3>
<div><div><ul><li>Be a trusted partner to leaders and people managers mainly in Saudi Arabia and Dubai. You build strong relationships with all stakeholders in your region and you influence through compassionate and contextualized coaching. You act with a sense of urgency and adapt to a fast-paced and ever-changing environment while you carry out processes from end to end.</li>
<li>Be the employment law expert for Saudi Arabia and Dubai, help us set up contracts, manage portals and benefit providers- hands on and every day tasks: you should use your labour knowledge to support your org and help train your peers and the wider team.</li>
<li>Provide end to end support on probation, performance and termination discussions. Act as the gate keeper of our values, course correct under performance, identify any emerging themes and problem cases and act with integrity in resolving problems.</li>
<li>Roll up your sleeves to define, develop and implement a wide range of people initiatives like setting up new tools and providers or support change management at team, division and company level. You are in charge of the process and should not shy away from operational to dos.</li>
<li>You have the ability to solve problems; you take initiative to seek internal and external resources when problem-solving. You analyze trends and metrics in partnership with different stakeholders to design and quickly implement solutions in a pragmatic approach.</li>
<li>Be a mediator. You are able to facilitate discussions with competing personalities within business units and across locations, read the room and foster constructive debate and respond to organizational changes in an effective way.</li>
<li>Innovate and try out new things. Continuously assess the people's experience at Blacklane. Provide insightful data to develop, innovate, and improve our existing People &amp; Culture processes.</li>
<li>Be a great team player. Collaborate closely with other People &amp; Culture teams (i.e. Strategy &amp; Reward, Talent Attraction, Workplace Experience) and external partners to keep shaping and creating a coherent and seamless employee journey.</li>
</ul> <h3 class="jobSectionHeader"><b>ABOUT YOU:</b></h3>
<ul><li>Strong background in People and Culture topics. You have 2+ years of solid experience in an operational role in the middle east within large scale ups. You demonstrate versatile competencies in organizational design, talent management, learning &amp; development, compensation &amp; benefits, and change management. Ideally, you've had exposure globally and can partner up with people and leaders across our global hubs (Germany, Spain, France, UK, Singapore, Dubai, Saudi Arabia).</li>
<li>Go-getter: You are a self-motivated and enthusiastic people partner, strong problem-solver, with fine tuned instincts and excellent people skills.</li>
<li>Analytical: You get excited about data, tech and use metrics and data to determine the best ways to approach challenges. You are comfortable with numbers and turning insights into actionable solutions.</li>
<li>Autonomy: You own excellent prioritization and project management skills to organize and structure your work to deliver best in class results.</li>
<li>Great communication skills: You are comfortable interacting with stakeholders at various levels, carrying courageous conversations and building strong relationships with internal and external key stakeholders. Proficiency in English and Arabic is a must, any other languages an advantage.</li>
<li>Innovative and flexible: You are the champion of staying up to date with global HR trends . You are able to try out new approaches, are comfortable with ambiguity, and manage multiple things on the fly.</li>
<li>Passion: You have a deep passion for technology, the travel industry, and the ground transportation space, as well as Blacklane's products and services.</li>
</ul></div></div><div><div><h3 class="jobSectionHeader"><b>About Blacklane</b></h3>
<p>
Our mission is simple but powerful: to become the world's leading premium, global chauffeur service. Operating in 50+ countries, we reimagine chauffeur-driven rides by prioritizing reliability, innovation, and first-class service at every step. Blacklane is also at the forefront of sustainable mobility efforts, continuously working to reduce our operational impact on the planet.</p>
<h3 class="jobSectionHeader"><b>
Our Company Culture &amp; Values</b></h3>
<p>
Blacklane has grown from a two-person startup in Berlin to a global team of over 300 people representing 54+ nationalities. Our culture is powered by our commitment to three core values: Care, Drive and Excellence.
</p><ul><li><p>Care - We are invested in each other's well-being and professional growth.</p>
</li>
<li><p>Drive - We act with pace and determination. We are ambitious, committed to a growth mindset, and champion ownership and delivery.</p>
</li>
<li><p>Excellence - We understand our customers so we can exceed expectations.</p>
</li>
</ul><p>We support our people through initiatives like Employee Resource Groups (ERGs), mentorship programs that bring our values to life.</p>
<p>
We welcome&mdash;and actively support&mdash;employees to create or join the communities that are important to them.</p>
<h3 class="jobSectionHeader"><b>
Why join us in a Blacklane on the fast lane?</b></h3>
<p><b>
 Local perks &ndash; KSA (Riyadh)</b><br>
100% company‑paid health insurance premiums for you and your dependents (plus a small deductible per outpatient visit)<br>
 28 vacation days per year, increasing with tenure<br>
 Housing &amp; transport allowances included in your package</p>
✈️ Annual round‑trip flight to your home country for you (and eligible dependents)<br>
️ Weekly office lunch for KSA hub employees<br>
 Your Mental Health  No compromise with Nilo and the Digital Plan from Wellhub<br>
 Continuous learning through LinkedIn learning and L&amp;D budget<br>
 Hybrid setup: 3 days a week in our Riyadh office<br>
 Fair pay and shared success through our VSOP program<br>
Mystery Rides: Quarterly Voucher to enjoy personal trips around the world with Blacklane and experience our service from a guest's perspective.<br>
<p>
Do you have any questions or want to know more about our way of working? Feel free to contact us. We're happy to connect!</p>
<p>
We place great value on equal opportunities. Therefore, we welcome everyone to apply!</p></div></div></div><p></p>

Part Time - People & Culture Specialist

Oivan

<div>
 <strong>
  What We Need
  <br/>
  <br/>
 </strong>
 Oivan is seeking a dedicated and proactive People Operations Associate / Human Resource (HR) Assistant to join our HR team. This role is instrumental in managing the employee lifecycle, including onboarding, development, and offboarding, as well as ensuring our workforce is engaged and well-supported.
 <br/>
 <br/>
 You will directly report to the HR Manager and will play a key role in enhancing our HR processes using our HRIS system, maintaining employee relations, and handling administrative duties efficiently. If you are passionate about fostering a positive work environment and have a knack for managing HR functions seamlessly, we would like to hear from you.
 <br/>
 <br/>
 You will be working from our office in Riyadh, KSA.
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 We offer you the unique opportunity to work and improve your skills with a diverse and geographically distributed team of technology and business experts around the world. You will get to own and conduct a series of responsibilities including but not limited to:
 <br/>
 <br/>
 <ul>
  <li>
   Process new hire formalities and benefits enrolment online.
  </li>
  <li>
   Assist with performance reviews, disciplinary actions, and processing terminations.
  </li>
  <li>
   Knowledge of governmental platforms such as QIWA, MUQEEM, MHRSD.
  </li>
  <li>
   Lead employee engagement meetings and conduct bi-yearly satisfaction reviews.
  </li>
  <li>
   Maintain employee files and records, ensuring compliance and confidentiality.
  </li>
  <li>
   Assist with payroll processing and maintaining payroll records.
  </li>
  <li>
   Coordinate HR budget, expenses, meetings, training sessions, and maintain meeting minutes.
  </li>
  <li>
   Prepare reports and presentations for HR leadership.
  </li>
  <li>
   Manage office logistics, accommodations, inventory, and events.
   <br/>
   <br/>
  </li>
 </ul>
 You will report directly to our Regional People Operations Manager, Seemeen.
 <br/>
 <br/>
 <strong>
  What You Have
  <br/>
  <br/>
 </strong>
 As a People Operations Associate, we prefer that you have:
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo;s degree in HR, Business Studies, or a related field.
  </li>
  <li>
   A minimum of 2 years of experience in IT consultancy, or a related industry.
  </li>
  <li>
   Saudi nationality with fluent Arabic and English proficiency in writing, comprehension, and spoken.
  </li>
  <li>
   Comfortable with public speaking, facilitating trainings, and leading workshops.
  </li>
  <li>
   Exceptional skills in Excel, Word, and PowerPoint.
  </li>
  <li>
   Experience with HRIS systems - Personio would be amazing(!) both setup and user interface.
  </li>
  <li>
   Self-directed, proactive, and accountable with a high degree of professionalism.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   An international workforce to learn from and grow with - we have a diverse, multicultural workforce with Nordic values
  </li>
  <li>
   A fair compensation package and a considerable annual leave of 25 days per annum. We support our staff to be with family at the most important time. Partners with a newborn baby can have additional holidays.
  </li>
  <li>
   Opportunities for growth and enrichment through Grow with Oivan, our internal learning and development departments
  </li>
  <li>
   Line devices Mac or PC within a fixed company budget
  </li>
  <li>
   Team building activities, movie nights, events
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 <strong>
  Oivan as an Equal Opportunity Employer
  <br/>
  <br/>
 </strong>
 At Oivan, we appreciate different lifestyles and cultural backgrounds. We welcome diversity as a strength. We consider all applications equally regardless of race, color, ancestry, religion, national origin, age, citizenship, marital status, disability, orientation or gender identity. We strongly encourage individuals from groups traditionally underrepresented in tech to apply
 <br/>
 <br/>
 Oivan company culture is reflective of our core values. The decisions we make today influence our tomorrow. We are sincere in our responsibility towards our employees, customers and the environment. Fellowship unites us as an international community of thinkers and doers. Throughout our hiring process, you&rsquo;ll have access to a broad representation of the Oivan team to get to know us as we learn about you.
 <br/>
 <br/>
 (PDPL statement)
 <br/>
 <br/>
 By submitting your application and CV, you provide explicit consent for us to handle and store your personal information in our HR information systems. We assure you that all data processing activities will strictly adhere to the data protection and privacy regulations applicable in Saudi Arabia. Your information will be treated with the utmost confidentiality and in compliance with the relevant local data protection laws.
</div>


Human Resource Assistant (HR)

SATEL | ساتل

<div>
 <p>
  Satel is looking for a sharp, reliable, and people-focused Resident Relations Specialist (RR) to join our Operations team.
 </p>
 <p>
  This role is not about responding to messages&mdash;it&rsquo;s about owning the resident experience end-to-end. If you understand what real service means, can think clearly under pressure, and know how to earn residents&rsquo; trust (especially expats), this role is for you.
 </p>
 <p>
  The Resident Relations Specialist sits at the heart of the resident journey in SATEL: from the first inquiry, to move-in, daily living support, and all the way through move-out.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Resident Experience &amp; Communication
  </strong>
 </p>
 <ol>
  <li>
   Manage all resident communication professionally.
  </li>
  <li>
   Handle inquiries, complaints, and daily requests with accuracy, empathy, and urgency.
  </li>
  <li>
   Build long-term trust with residents through consistent follow-up and clear communication.
  </li>
  <li>
   Act as the primary point of contact for resident-related matters.
  </li>
 </ol>
 <p>
  <strong>
   Operations &amp; Coordination
  </strong>
 </p>
 <ol>
  <li>
   Coordinate directly with maintenance, cleaning, leasing, and compounds teams to ensure fast and effective issue resolution.
  </li>
  <li>
   Schedule, track, and follow up on work orders until full closure.
  </li>
  <li>
   Conduct site visits to compounds and residential properties when required.
  </li>
  <li>
   Ensure residents&rsquo; issues are resolved within agreed timelines and quality standards.
  </li>
 </ol>
 <p>
  <strong>
   Reporting &amp; Documentation
  </strong>
 </p>
 <ol>
  <li>
   Prepare daily and weekly reports covering requests, cases, property readiness, and resident satisfaction.
  </li>
  <li>
   Document all communications, updates, and actions accurately in internal systems.
  </li>
  <li>
   Monitor property conditions and proactively escalate risks or recurring issues.
  </li>
 </ol>
 <p>
  <strong>
   Leasing &amp; Onboarding Support
  </strong>
 </p>
 <ol>
  <li>
   Support the leasing team during pre-move-in and post-move-out stages.
  </li>
  <li>
   Guide residents through onboarding, unit handover, and contract awareness.
  </li>
  <li>
   Ensure smooth coordination between residents and internal teams during transitions.
  </li>
 </ol>
 <p>
  <strong>
   Who We&rsquo;re Looking For
  </strong>
 </p>
 <p>
  Someone who is:
 </p>
 <ol>
  <li>
   <strong>
    Detail-driven
   </strong>
   &ndash; notices what others miss.
  </li>
  <li>
   <strong>
    Fast and organized
   </strong>
   &ndash; handles volume without losing quality.
  </li>
  <li>
   <strong>
    Emotionally intelligent
   </strong>
   &ndash; understands people, not just messages.
  </li>
  <li>
   <strong>
    Accountable
   </strong>
   &ndash; owns tasks end-to-end, not just replies.
  </li>
  <li>
   <strong>
    Proactive
   </strong>
   &ndash; doesn&rsquo;t wait for instructions, actively looks for solutions.
  </li>
  <li>
   Comfortable dealing with expat residents and diverse cultures.
  </li>
 </ol>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ol>
  <li>
   Strong English communication skills (spoken &amp; written) &ndash; mandatory.
  </li>
  <li>
   Experience in residential compounds, serviced apartments, hotels, or property management is a strong plus.
  </li>
  <li>
   Ability to work under pressure and manage multiple cases simultaneously.
  </li>
  <li>
   Strong follow-up skills and a professional communication style.
  </li>
  <li>
   Familiarity with maintenance workflows and resident-facing operations is preferred.
  </li>
 </ol>
 <p>
  <strong>
   Nice to Have
  </strong>
 </p>
 <ul>
  <li>
   Experience using CRM or property management systems.
  </li>
  <li>
   Exposure to customer service for high-end or premium clients.
  </li>
  <li>
   Basic understanding of leasing, contracting, or facility management.
  </li>
 </ul>
 <p>
  <strong>
   Why SATEL?
  </strong>
 </p>
 <p>
  You&rsquo;ll be joining a fast-growing operator managing premium residential communities in Riyadh.
 </p>
 <p>
  This is not a call-center role&mdash;it&rsquo;s a core operational position with real impact, visibility, and responsibility in shaping the resident experience.
 </p>
</div>


Resident Relations Specialist

<div><div><b>Airfreight Team Leader</b></div><br>
<p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p>
<p><i>Who ever said &lsquo;&lsquo;the sky is the limit&rsquo;&rsquo; never spoke to you! Because for you it&rsquo;s the beginning</i><i>. </i><b>DHL Global Forwarding</b> has an opening for an <b>Airfreight Team Leader </b>in <b>Riyadh</b>, <b>Saudi Arabia.
</b></p><p>Join us in connecting people and improving lives!</p><p><b>
In this Airfreight Team Leader position
</b></p><ul><li>Coordinate implementation of airfreight operations strategy and plans in line with business strategy and requirements, global guidelines and policies</li>
<li>Coach, guide and ensure teams are trained for execution of day-to-day tasks and activities and meet work schedules and targets at a department/ small unit with multiple teams' level</li>
<li>Identify and resolve recurring issues, and suggest modifications to airfreight operations work methods focusing on increasing effectiveness and efficiency</li>
<li>Contribute to processes and design systems to enhance service quality and alignment with company&rsquo;s direction and long-term goals</li>
<li>Identify performance issues of suppliers, and propose solutions to improve performance</li>
<li>May use Industry sector or logistics specialist expertise in their day-to-day work</li>
<li>Participate to develop, maintain and achieve airfreight operations productivity and profitability targets</li>
<li>Ensure that correct costs and revenues are captured by the team against customer&rsquo;s profile and react to related excess profit/loss</li>
<li>Support team to deliver excellent quality and to resolve quality related issues</li>
<li>Manage team to ensure shipments are transported in line with the customer service commitment,</li>
<li>Responsible for team shipment data quality</li>
<li>Implement necessary regulatory compliance procedures are followed relating to commodity and locations</li>
<li>Support new business during hypercare phases</li>
<li>Answer queries, prepare information for customer visits and participate in customer visits relating to operational topics</li>
<li>Supervise tasks and activities while meeting resource management and productivity guidelines for the day-to-day operations</li>
<li>Escalation point for existing clients and ensure a desired level of customer retention</li>
<li>Identify opportunities to expand business with clients</li>
<li>Continuously improve in-house customer interaction focused on proactive shipment information incident/complaint management, ad hoc pricing, and claims</li>
<li>Use available tools to proactively monitor and improve performance</li>
<li>Conduct regular dialogues with team to review quality and performance levels vs targets</li>
<li>Ensure customer invoice timeliness and accuracy</li>
<li>Investigate/support complex invoice disputes</li></ul><br>
<p><b>Now, here is what we need from you!
</b></p><div><div><div><div><p><b>Education Level</b></p><br>
</div></div><br>
<div><div><p>Bachelor&rsquo;s Degree or equivalent experience/qualification</p><br>
</div></div><br>
<div><div><p><b>Experience Level</b></p><br>
</div></div><br>
<div><div><p>more than 5 years</p>
</div></div><br>
</div></div><p><b>We offer:</b></p>
<ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li>
<li>Possible further career development</li>
<li>Competitive salary</li>
</ul><p><b>Why join DHL Global Forwarding?</b></p><p>
We are part of Deutsche Post DHL, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><p>
Our <b>TOP EMPLOYER prestigious certification</b> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.</p><p>
We aspire to become the undisputed leader in our industry, <b>when people think of forwarding; we want them to think DGF </b>because we have:</p><br>
<ul><li>The<b> largest global network</b> with more than ~30,000 passionate employees</li>
<li>The most <b>efficient processes</b> and <b>fastest response times</b></li>
<li>The <b>best solutions</b> and <b>best customer service</b></li></ul><br>
<p><b>Our Vision: </b>The Logistics Company for the World.</p><p><b>
Our Mission: </b>Excellence. Simply Delivered.</p><p><b>
Our Purpose: </b>Connecting People, improving lives.</p><p><b>
Our Values: </b>Respect &amp; Results</p><p><b>
Our Goals: </b>Employer, Provider, and Investment of Choice, Living Responsibility</p><p><i>
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</i></p></div>

Airfreight Team Leader

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