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performance manager

Recall Masters

<div><p><b>Performance Manager</b><br>
<b>Recall Masters | Atlanta, GA or Florida</b></p><p></p><p><br>
At Recall Masters, we&rsquo;re helping dealerships transform recall and service opportunities into stronger customer retention, better performance, and real revenue growth. We&rsquo;re growing fast and looking for a <b>Performance Manager</b> who knows <b>Fixed Ops</b>, loves building relationships, and wants to make a measurable impact.</p><p></p><p><br>
This role is perfect for someone who thrives in a high-accountability, high-support environment and knows how to turn client engagement into retention, growth, and long-term value.</p><p></p><p><b><br>
What you&rsquo;ll do:</b><br>
Manage and grow an assigned book of business, build strong client relationships, drive referrals and upsells, and help dealerships get the most out of Recall Masters&rsquo; solutions. You&rsquo;ll be a trusted advisor to your clients and a key driver of retention and performance.</p><br>
<p><b>
What you bring:</b></p>
<ul>
<li>Fixed Ops experience required</li>
<li>5+ years in a B2B client-facing role</li>
<li>Strong consultative, relationship-building, and communication skills</li>
<li>Proven ability to retain, grow, and support client accounts</li>
<li>Salesforce experience is a plus</li><br>
</ul>
<p><b>Why Recall Masters?</b></p>
<p>
Because culture matters here. We&rsquo;re serious about performance, but we also believe work should be engaging, collaborative, and meaningful. Our remote team stays connected through strong communication, shared goals, and a commitment to supporting one another.</p><p></p><p><br>
You&rsquo;ll work alongside smart, driven teammates who care about making a real impact in the automotive industry. If you&rsquo;re looking for a place where your work matters and your contributions are valued, we&rsquo;d love to hear from you.</p><p></p><p><b><br>
Apply now and grow with Recall Masters.</b></p></div>

Performance Manager

Hiscox

<div><div>Job Type:</div>
Permanent<div></div><div>
Build a brilliant future with Hiscox</div><div></div><div><br>
Senior Manager, Marketing Analytics</div><div></div><div>
Reporting to: VP, Digital Performance</div><div></div><div>
Location: Atlanta, GA</div><div></div><div>
The Role:</div><div>
We&rsquo;re looking for a Marketing Analytics Manager to join our high-growth, data-driven marketing team. In this role, you&rsquo;ll lead digital marketing analytics and performance measurement across our acquisition and growth efforts. This role will serve as a strategic analytics partner to Marketing leadership, owning measurement frameworks, executive reporting, and insights that drive customer acquisition, conversion quality, and long-term value.</div><div></div><div>
You&rsquo;ll bring your experience stitching together data from multiple platforms including site analytics, digital ad platforms, and BI reporting, to deliver business KPIs and performance insights. This role is ideal for an analytics leader who is both hands-on with data and comfortable presenting insights at the executive level, particularly within an insurance or financial services environment.</div><div></div><div>
Many companies position marketing assignments as a chance to grow a brand, disrupt a market or help grow a department. Few can validate that. At Hiscox we recruit people who want to have an impact and get things done. You will have ample latitude to create, shape, and influence our analytics strategy and support structure. We are ready &ndash; are you?</div><div></div><div>
Your Responsibilities:</div><div></div><div>
Analytics Leadership &amp; Strategy:</div><ul><li><div>
Own the end-to-end marketing analytics and measurement strategy across paid media, owned digital experiences, and CRM data.</div></li><li><div>
Define and evolve KPIs, dashboards, and performance frameworks aligned to business outcomes such as policy binds, premium, conversion quality, and customer lifetime value.</div></li><li><div>
Translate complex data into clear, executive-level insights and recommendations to inform investment and optimization decisions.</div></li><li><div>
Partner with Marketing, Finance, and Business stakeholders to develop and maintain forecasting models for quotes, binds, and revenue, translating marketing performance and funnel dynamics into accurate, actionable business forecasts.</div></li></ul><div></div><div>
Digital &amp; Media Analytics:</div><ul><li><div>
Lead analytics for digital acquisition channels, including Search, SEO, Paid Social, Programmatic Display/Video, Affiliates, and emerging discovery/search experiences (GEO/AEO).</div></li><li><div>
Partner with media and SEO agencies to validate performance reporting, attribution approaches, and optimization insights.</div></li><li><div>
Ensure consistent and accurate measurement across Google Ads, paid social, and programmatic platforms.</div></li></ul><div></div><div>
Platform Ownership &amp; Measurement:</div><ul><li><div>
Serve as the primary owner of Google Analytics 4 (GA4), including event design, conversion tracking, and data quality.</div></li><li><div>
Oversee tag implementation and governance using Google Tag Manager (GTM) or Tealium.</div></li><li><div>
Leverage Google marketing platforms including Campaign Manager 360, Display &amp; Video 360, and Search Ads 360.</div></li><li><div>
Support privacy-first measurement practices, including consent management, modeled conversions, and first-party data strategies.</div></li></ul><div></div><div>
Data, Attribution &amp; Insights:</div><ul><li><div>
Blend and analyze data across media platforms, web analytics, CRM, and offline conversion data to provide a full-funnel view of performance.</div></li><li><div>
Evaluate and communicate the strengths and limitations of attribution models in a cookie-restricted, privacy-first environment.</div></li><li><div>
Design and support testing and experimentation initiatives (A/B testing, incrementality testing, landing page optimization).</div></li></ul><div></div><div>
People &amp; Partner Management:</div><ul><li><div>
Manage and mentor a Marketing Analyst, providing coaching, prioritization, and development support.</div></li><li><div>
Act as the primary analytics liaison for external agency partners, ensuring alignment on measurement standards, deliverables, and performance insights.</div></li><li><div>
Collaborate closely with internal teams including Digital Marketing, Brand, Product, and Finance.</div></li></ul><div></div><div>
Our Must-Haves:</div><ul><li><div>
5+ years of experience in marketing analytics, with a strong emphasis on digital acquisition and performance measurement.</div></li><li><div>
Demonstrated experience managing or mentoring analysts, including prioritization, coaching, and quality control.</div></li><li><div>
Hands-on expertise with Google Analytics 4 (GA4), including event-based measurement, conversion design, and data validation.</div></li><li><div>
Proven experience working with tag management platforms, preferably Google Tag Manager (GTM) or Tealium.</div></li><li><div>
Strong working knowledge of digital media and measurement platforms, including:</div><ul><li><div>
Google Ads</div></li><li><div>
Campaign Manager 360, Display &amp; Video 360, Search Ads 360</div></li><li><div>
Paid social platforms such as Meta (Facebook/Instagram) and LinkedIn</div></li></ul></li><li><div>
Deep understanding of digital marketing channels including SEM, SEO, Paid Social, Programmatic Display/Video, and Affiliates, and how they work together across the funnel.</div></li><li><div>
Experience integrating and analyzing multi-source datasets, including media data, web analytics, CRM data, and offline conversions.</div></li><li><div>
Ability to design and deliver executive-level dashboards, reports, and readouts that clearly communicate insights, risks, and recommendations.</div></li><li><div>
Strong grasp of attribution concepts and performance measurement in a privacy-first environment, including consent management, modeled conversions, and first‑party data strategies.</div></li><li><div>
Proven ability to partner effectively with external agencies, holding them accountable for data accuracy, measurement standards, and actionable insights.</div></li><li><div>
Exceptional quantitative, analytical, and problem-solving skills, with the ability to translate complex data into business decisions.</div></li><li><div>
Strong written and verbal communication skills, with the ability to present complex analytics to non-technical and executive audiences.</div></li><li><div>
Previous experience in the insurance industry a plus, but not required</div></li><li><div>
Bachelor&rsquo;s degree in a quantitative or analytical field (e.g., statistics, mathematics, economics, analytics) or equivalent practical experience.</div></li></ul><div></div><div>
What We Offer:</div><ul><li><div>
401(k) with competitive company matching</div></li><li><div>
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)</div></li><li><div>
Company paid group term life, short- term disability and long-term disability coverage</div></li><li><div>
24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days</div></li><li><div>
Paid parental leave</div></li><li><div>
4-week paid sabbatical after every 5 years of service</div></li><li><div>
Financial Adoption Assistance and Medical Travel Reimbursement Programs</div></li><li><div>
Annual reimbursement up to $600 for health club membership or fees associated with any fitness program</div></li><li><div>
Company paid subscription to Headspace to support employees&rsquo; mental health and wellbeing</div></li><li><div>
2024 Gold level recipient of Cigna&rsquo;s Healthy Workforce Designation for having a best-in-class health and wellness program</div></li><li><div>
Dynamic, creative, and values-driven culture</div></li><li><div>
Modern and open office spaces, complimentary drinks</div></li><li><div>
Spirit of volunteerism, social responsibility, and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation</div></li></ul><div></div><div>
Salary Range: $100k-$140k</div><div><i>
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.</i></div><div></div><div>
**Please note that this position is hybrid and requires two (2) days in our office weekly**</div><div></div><div>
About Hiscox:</div><div>
As an international specialist insurer, we are far removed from the world of mass market insurance products. Instead, we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.</div><div></div><div>
We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.</div><div></div><div>
Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.</div><div>
Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.</div><div></div><div>
About Hiscox USA:</div><div>
Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.</div><div></div><div>
Today, Hiscox USA has a talent force of about 500 employees mostly operating out of 6 major cities - New York, Atlanta, Dallas, Chicago, Los Angeles and Scottsdale. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber &amp; data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap &amp; ransom, and terrorism.</div><div></div><div>
You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)</div><div></div><div>
#LI-RM1</div><div><i><br>
Work with amazing people and be part of a unique culture</i></div></div>

Senior Manager, Marketing Analytics

The Home Depot

<div><p><b>Position Purpose:
</b></p><p>The Manager of Inside Sales Support leads the Inside Sales Support teams that provide both transactional and relationship-driven support to Outside Sales Representatives serving managed account customers. The team is responsible for critical activities including quoting, order processing, and post-sales fulfillment in partnership with Stores, Vendors, Merchants, and Supply Chain, directly contributing to customer loyalty and sales growth.</p><p></p><p>
This role is accountable for building and developing high-performing Inside Sales Support teams and strategically enhancing support operations. By collaborating cross-functionally with market-specific sales teams, the Manager drives improvements in service delivery and sales outcomes. The position ensures a customer-focused sales mindset, strong team performance, cross-functional engagement with Stores, Vendor Partners, Merchants, and Supply Chain, and professional development for associates. Additionally, the Manager continuously identifies opportunities to streamline processes, implement best practices, and elevate operational excellence.</p><p></p><p>
Success in this role requires strong customer-back thinking, data-driven decision making, boundaryless leadership, and an entrepreneurial mindset, combined with the ability to communicate effectively and foster collaboration with internal and external partners. The Manager cultivates strong, long-term relationships with customers, partners, and suppliers, leveraging these connections to strengthen business partnerships and support sustainable sales growth.<br>
<br>
<b>Key Responsibilities:</b></p><ul><li>
30% - Customer Service&ndash; Communicate effectively and provide timely support, guidance, and resolution for both internal and external customer escalations, driving root-cause analysis and long-term solutions for recurring issues or trends. Collaborate cross-functionally to provide actionable insights to sales leadership, and business partners on customer and associate friction points, identifying opportunities for process and experience improvement. Build trust through fostering and maintaining strong relationships with internal and external customers.</li><li>
30% - Ensures Accountability &ndash; Identify and address performance deficiencies at all levels. Develop and execute performance improvement plans, training, and coaching strategies that drive exceptional service level standards. Responsible for talent planning activities and the appropriate selection, termination, performance management, and professional development of teams.</li><li>
30% - Leadership &amp; Management- Establish clear goals, success measures, and priorities aligned with company objectives. Drives sales performance by embedding a results-oriented mindset, reinforcing accountability for achieving goals, and celebrating wins that strengthen sales momentum. Provide strong, effective leadership through regular performance reviews, coaching and development planning to build associate capability and engagement at all levels. Inspire and motivate teams, fostering a collaborative, high-performance sales culture that prioritizes growth, customer experience, and operational excellence. Cultivate strong relationships with customers, partners, and suppliers through consistent communication, fostering trust and long-term partnerships.</li><li>
10% - Plans &amp; Aligns- Solicit feedback and analyze performance data to identify people and process improvement opportunities in partnership with the sales team. Facilitate project work and technology improvements to improve sales productivity</li></ul><p></p><p><b>
Direct Manager/Direct Reports:</b></p><ul><li>
This Position typically Reports to Director Inside Sales Support</li><li>
This position has 5+ Direct Reports</li></ul><p></p><p><b>
Travel Requirements:</b></p><ul><li>
Typically requires overnight travel 5% to 20% of the time.</li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul><p></p><p><b>
Working Conditions:
</b></p><ul><li>Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul><p></p><p><b>
Minimum Qualifications:</b></p><ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Experience in managing sales support teams</li><li>
Proven ability to drive operational metrics and process improvements</li><li>
Minimum Education not specified; typically requires relevant experience and/or education in business, management, or related field</li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li>
Working knowledge of Microsoft Office Suite</li><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li><li>
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers</li><li>
Excellent written and verbal communication skills</li><li><p>
Experience in sales organizations</p></li><li><p>
Strong leadership and coaching skills</p></li><li><p>
Experience with CRM tools (e.g., Salesforce.com, Microsoft suite.</p></li><li><p>
Strong understanding of sales, demand generation, and technology</p></li><li><p>
Experience in customer-focused roles and servicing customer needs</p></li></ul><p></p><p><b>
Minimum Education:
</b></p><ul><li><p>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED..</p></li></ul><p></p><p><b>
Preferred Education:
</b></p><ul><li><p>No additional education</p></li></ul><p></p><p><b>
Minimum Years of Work Experience:</b></p><ul><li>
2 + years of previous related work experience</li></ul><p></p><p><b>
Preferred Years of Work Experience:
</b></p><ul><li>No additional years of experience</li></ul><p></p><p><b>
Minimum Leadership Experience:
</b></p><ul><li>2 + years of previous leadership Experience</li></ul><p></p><p><b>
Preferred Leadership Experience:
</b></p><ul><li>No additional years of experience</li></ul><p></p><p><b>
Certifications:</b></p><ul><li>
None</li></ul><p></p><p><b>
Competencies:
</b></p><ul><li>Builds Effective Teams</li><li>
Plans and Aligns</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Develops Talent</li><li>
Drives Results</li><li>
Manages Conflict</li><li>
Relationship Building</li></ul></div>

Manager Inside Sales Support - Metro Atlanta

Birchstone

<div>Description:
<p><b>
THE BASICS</b></p><p>
Job Title: Regional Manager</p><p>
Location: Corporate/Remote</p><p>
Reports To: Vice President</p><p>
Classification: Exempt, Full-Time</p><p>
Schedule: Monday &ndash; Friday 8:30 am &ndash; 5:30 pm CST (with flexibility for weekends when properties are open</p><p><b>
JOB SUMMARY</b></p><p>
The Regional Manager is responsible for fiscal accountability and performance, market development, and team member</p><p>
management of a multi-community portfolio. This role is responsible for the financial, administrative, and maintenance</p><p>
operations of the Birchstone communities within the manager&rsquo;s region and must ensure company standards and values are</p><p>
upheld and exemplary customer service is delivered. The Regional Manager directly supervises Community Managers and</p><p>
facilitates successful advancement of the portfolio and achievement of company objectives.</p><p>
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable</p><p>
accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.</p><p><b>
ESSENTIAL DUTIES:</b></p><ul><li>
Oversee all activity at the communities within the portfolio for the assigned region.</li><li>
Act as a liaison between corporate and community team members.</li><li>
Develop, lead, and empower team members to seize opportunities and perform at their highest level while encouraging innovation, service, communication, and adherence to Birchstone values.</li><li>
Interview, select, hire, and train Community Managers at each Birchstone community within the region portfolio.</li><li>
Work with the Director of Learning and Development to train Community Managers on effective management skills and supervisory techniques including team member development, market evaluation, and financial performance.</li><li>
Maintain internal financial benchmarks for each asset within the portfolio, including but not limited to, occupancy levels, income levels, delinquency percentages, and cash flow.</li><li>
Ensure consistent adherence to budget guidelines; review concerns and issues with Community Managers and senior leaders.</li><li>
Evaluate performance and seasonal trends; identify problems and implement innovative solutions proactively.</li><li>
Conduct regular site visits to ensure Birchstone standards and values are upheld, procedures are followed, and communities are operating efficiently and in compliance with applicable regulations.</li><li>
Evaluate the market to identify competitive strategies for capital improvements; provide input in asset management decisions and scheduling of capital expenditures.</li><li>
Assist in creating and executing community specific marketing plans.</li><li>
Implement strategies to maximize resident satisfaction and retention.</li><li>
Obtain ongoing status reports from Community Managers according to established schedule and provide regular updates on operations and financial performance to senior leaders.</li><li>
Assist in due diligence and community acquisitions.</li><li>
Work with Community Managers and service team members to ensure move-ins and move-outs run smoothly and efficiently.</li><li>
Establish staffing projections across all communities in collaboration with the Director of People Support Servicesto ensure all sites are appropriately staffed.</li><li>
Act as a resource to Community Managers and other team members in hiring, terminations, evaluations, etc.</li><li>
Facilitate regular meetings with team members.</li><li>
Coach, develop, and evaluate direct reports.</li><li>
Other duties as assigned.</li></ul>
Requirements:
<p><b>
EDUCATION &amp; EXPERIENCE:</b></p><ul><li>
Bachelor&rsquo;s degree in Business preferred, and/or equivalent work experience.</li><li>
Five (5) or more years work experience as Regional Manager overseeing 1500+ units in multi-family environment required.</li><li>
Five (5) or more years work experience in multi-family Conventional/Market Rate, Class A and Class B property management required.</li><li>
Experience managing multi-site capital improvement projects required.</li></ul><p><b>
LICENSES &amp; CERTIFICATIONS:</b></p><ul><li>
Certified Property Manager (CPM), Certified Apartment Manager (CAM) and/or Accredited Residential Manager (ARM) certifications preferred.</li></ul><p><b>
KNOWLEDGE &amp; SKILLS:</b></p><ul><li>
Strong business acumen and sufficient expertise in marketing, leasing, and financial management.</li><li>
Robust leadership and collaboration skills, and the ability to develop, train, and motivate others; strong interpersonal skills.</li><li>
Ability to work independently and in a team environment.</li><li>
Strong budgeting skills, analytical skills.</li><li>
Innovative approach to problem solving.</li><li>
Must possess demonstrated effective written and verbal communications skills.</li><li>
Excellent time management skills; ability to work well under pressure and meet deadlines.</li><li>
Ability to effectively manage multiple projects simultaneously.</li><li>
Ability to prioritize tasks and to delegate them when appropriate.</li><li>
Strong organizational and planning skills; attention to detail.</li><li>
Proficient with Microsoft Office Suite or related software; possesses general computer skills.</li><li>
Proficiency with or the ability to quickly learn Entrata software and/or other Property Management and supplemental software solutions.</li><li>
Ability to work varying hours and promptly respond to emergency situations.</li><li>
Bilingual ability in English and Spanish preferred, but not required</li></ul><p><b>
OTHER REQUIREMENTS:</b> Valid driver&rsquo;s license required</p></div>

Regional Manager

<div><p><b>Position Purpose:</b></p><p>
The Manager, Pricing Strategy will provide subject matter expertise, project management, and analytical support to the development and execution of Pricing Strategies. The Manager will understand the needs of constituencies, including the merchants, Pro team, and our subsidiaries, to develop and test hypothesis as well as to work with the development team to prioritize IT development. The Manager will work with cross functional partners, including marketing, ops, strategy and others to ensure end to end thinking on strategy and execution. The Pricing Manager will manage Senior Analysts in an effort to support corporate level pricing initiatives and advocate for implementing pricing best practices.</p><p><b><br>
Key Responsibilities:</b></p><ul><li>
50% Develop relationships with cross functional partners to collaborate and to determine company goals and objectives, conduct standard and ad hoc analysis to identify key drivers of performance, recommend pricing decisions and strategies that will improve category performance and develop financial plans that reflect pricing changes.</li><li>
Typical analysis will include: (a) marketplace and macroeconomic trends impacting the category including competitive assessment, (b) customer segmentation and responsiveness (c) line structure and line structure engineering, (d) localization, including defining pricing zone definition, (e) promotional effectiveness, (f) transaction and basket penetration, (g) consumer psychology.</li><li>
Develop executive-level presentations that summarize analysis including historical performance, strategic rationale underpinning pricing decisions and expected financial impact.</li><li>
Report out to all levels of management. Accountable for accuracy, thoroughness, thought process, timeliness and viability of recommendations.</li><li>
50% Develop the necessary communication to leadership to gain alignment and partner with IT and other cross functional teams to prioritize efforts that support the execution of strategies.</li><li>
Accountable for direct supervision of the work activities of others. Planning, monitoring and reviewing work of subordinates is required. This may include direct supervision of a shift or the coordination of multiple work groups. Makes recommendations concerning selection, termination, performance appraisal and professional development.</li></ul><p><b><br>
Direct Manager/Direct Reports:</b></p><ul><li>
This position reports to Sr Manager Pricing</li><li>
This position has 2-3 direct reports</li></ul><p><b><br>
Travel Requirements:</b></p><ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul><p><b><br>
Physical Requirements:</b></p><ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul><p><b><br>
Working Conditions:</b></p><ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul><p><b><br>
Minimum Qualifications:</b></p><ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul><p><b><br>
Preferred Qualifications:</b></p><ul><li>
MBA</li><li>
Prior experience in retail pricing</li><li>
Prior experience in merchandising, planning and analysis</li><li>
Proficient with Microsoft Excel and PowerPoint</li><li>
Strong analytical skills including demonstrated aptitude with financial analysis and ability to generate insight from large and complex data sets</li><li>
Strong communication skills including the ability to effectively articulate viewpoint to executive leadership and ability to write compelling executive level presentations</li><li>
Strong project management skills and ability to effectively handle multiple priorities and deadlines simultaneously</li><li>
Strong financial acumen including experience with the retail and cost methods of accounting</li></ul><p><b><br>
Minimum Education:</b></p><ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul><p><b><br>
Preferred Education:</b></p><ul><li>
No additional education</li></ul><p><b><br>
Minimum Years of Work Experience:</b></p><ul><li>
4</li></ul><p><b><br>
Preferred Years of Work Experience:</b></p><ul><li>
No additional years of experience</li></ul><p><b><br>
Minimum Leadership Experience:</b></p><ul><li>
None</li></ul><p><b><br>
Preferred Leadership Experience:</b></p><ul><li>
None</li></ul><p><b><br>
Certifications:</b></p><ul><li>
None</li></ul><p><b><br>
Competencies:</b></p><ul><li>
Ability to partner with cross-functional teams at all levels across a complex organization</li><li>
Ability to get results despite a large workload, competing demands and working in a fast paced environment</li><li>
Ability to effectively prioritize multiple demands, adjust to change quickly and work constructively under pressure</li><li>
Ability to structure nebulous projects and to work constructively under tight deadlines</li><li>
Ability to influence peers and business partners without authority</li></ul></div><p></p>

Pricing Manager

<div><p><b>Position Purpose:</b></p><p>
The Senior Workforce Enablement Analyst supports the Workforce Enablement Manager by providing analytical, operational, and execution support to ensure HDES technicians are effectively enabled through accurate data, insights, and scalable processes. This role focuses on translating field performance data, readiness indicators, and operational feedback into actionable insights that inform training strategies, enablement content, and workflow adoption. The Senior Analyst plays a critical role in maintaining alignment between enablement initiatives and real-world field execution, ensuring programs are measurable, targeted, and continuously improved to support technician readiness and operational excellence.</p><p><b><br>
Key Responsibilities:</b></p><ul><li>
Lead Project Teams of Analysts and other associates</li><li>
Perform data gathering tasks, synthesis - develop solutions, project/strategy planning and data utilization</li><li>
Produce documents for teams and leadership to review and utilize. Deliver presentations to teams and executive leaders and sponsors</li><li>
Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge.</li><li>
Deliver presentations to teams and executive leaders and sponsors.</li></ul><p><b><br>
Direct Manager/Direct Reports:</b></p><ul><li>
Typically reports to Store Operations Process Manager or Store Operations Business Manager (or Sr. Managers)</li><li>
No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).</li></ul><p><b><br>
Travel Requirements:</b></p><ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul><p><b><br>
Physical Requirements:</b></p><ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul><p><b><br>
Working Conditions:</b></p><ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul><p><b><br>
Minimum Qualifications:</b></p><ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul><p><b><br>
Preferred Qualifications:</b></p><ul><li>
A Master's Degree is preferred.</li><li>
(5 years of work experience is preferred)</li></ul><p><b><br>
Minimum Education:</b></p><ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul><p><b><br>
Preferred Education:</b></p><ul><li>
No additional education</li></ul><p><b><br>
Minimum Years of Work Experience:</b></p><ul><li>
3</li></ul><p><b><br>
Preferred Years of Work Experience:</b></p><ul><li>
No additional years of experience</li></ul><p><b><br>
Minimum Leadership Experience:</b></p><ul><li>
None</li></ul><p><b><br>
Preferred Leadership Experience:</b></p><ul><li>
None</li></ul><p><b><br>
Certifications:</b></p><ul><li>
None</li></ul><p><b><br>
Competencies:</b></p><ul><li>
Experience leading high performing teams</li><li>
Consulting management and/or project management.</li><li>
Strong quantitative skills such as statistics and data analysis</li><li>
Problem solving</li><li>
Strong Operations, Retail and/or field knowledge</li></ul></div><p></p>

Sr. Analyst, Workforce Enablement (Equipment Services)

<div><p><b>Position Purpose:</b></p><p></p><div>
The Manager of Finance provides end‑to‑end financial leadership, strategic insight, and analytical support for the Workforce Operations organization. As a member of the strategic leadership team for the function, the Manager of Finance will partner closely with senior leaders and cross‑functional stakeholders to drive financial performance across the company&rsquo;s largest expense category. The Manager of Finance leads financial planning, budgeting, forecasting, and performance management; drives key functional metrics; identifies cost and process optimization opportunities; and supports data‑driven decision‑making through rigorous analysis. This role also plays a critical part in cross‑functional initiatives, fostering strong partnerships across Finance, Human Resources, Operations, and Information Systems to achieve business objectives and create long‑term shareholder value.</div><p><b><br>
Key Responsibilities:</b></p><ul><li>
Strategic Analysis/Problem Solving - Works to fully understand business; identify and implement process and organizational improvements. Plans and ensures execution of department objectives. Participates in preparation of the annual budget, reviews monthly expenditures and ensures that budgetary goals are met. Reviews monthly metrics to ensure goals are met.</li><li>
Conduct financial planning for function and make appropriate recommendations.</li><li>
Leads, plans, and coordinates work teams in an efficient manner to effectively perform any financial function and activity; utilizes metrics to track performance and manage workload. Ensures operational processes and procedures are compliant and consist with established policies.</li><li>
Drive key functional financial metrics.</li><li>
Project Management- Develops and supports a strategic alliance with business partners. Participates in cross-functional activities focused on solving business issues and enhancing our competitive advantage. Facilitates cross-functional communication with other areas of the business including but not limited to Finance, Human Resources, Real Estate, Operations, and Information Systems.</li></ul><p><b><br>
Direct Manager/Direct Reports:</b></p><ul><li>
Typically reports to a Director level</li><li>
This position has no direct reports.</li></ul><p><b><br>
Travel Requirements: None</b></p><p></p><p><b>
Physical Requirements:</b></p><ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.</li></ul><p><b><br>
Working Conditions:</b></p><ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul><p><b><br>
Minimum Qualifications:</b></p><ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul><p><b><br>
Preferred Qualifications:</b></p><ul><li>
Technical skills around relational databases i.e SQL, GBQ, in order to pull and manipulate large sets of data.</li><li>
Knowledge of accounting principles and practices, analysis, and reporting of financial data.</li><li>
Project management skills; ability to prioritize and multitask effectively.</li><li>
Judgement and decision-making skills; considering the relative costs and benefits of potential actions.</li></ul><p><b><br>
Minimum Education:</b></p><ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul><p><b><br>
Preferred Education:</b></p><ul><li>
No additional education</li></ul><p><b><br>
Minimum Years of Work Experience:</b></p><ul><li>
5</li></ul><p><b><br>
Preferred Years of Work Experience:</b></p><ul><li>
No additional years of experience</li></ul><p><b><br>
Minimum Leadership Experience:</b></p><ul><li>
None</li></ul><p><b><br>
Preferred Leadership Experience:</b></p><ul><li>
None</li></ul><p><b><br>
Certifications:</b></p><ul><li>
None</li></ul><p><b><br>
Competencies:</b></p><ul><li>
Knowledge of accounting principles and practices, analysis and reporting of financial data.</li><li>
Knowledge of business and mgmt. Principles involved in strategic planning and resource allocation.</li><li>
Project management skills; ability to prioritize and mult-task effectively.</li><li>
Judgement and decision-making skills; considering relative costs, benefits of potential actions.</li></ul></div><p></p>

Manager Finance: Store Operations - Labor

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