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pharmacy support services specialist hybrid offsite integrated pharmacy services center campus

University of Iowa

<div>
 The Department of Pharmaceutical Care is seeking a full-time
 <strong>
  Pharmacy Support Services Specialist
 </strong>
 to join our Specialty Pharmacy team. The Support Services Specialist provides prescription support services for patients to assure effective and efficient delivery of health care. This position requires strong computer skills, a high level of attention to detail, accurate documentation skills, strong organizational and problem solving skills, a general knowledge of hospital and prescription billing practices, and excellent customer services skills. This position will work closely with other staff within the hospital to support specialty pharmacy medication adherence management (management of patient refill coordination), complete routine pharmacy billing activities, and assist with shipping issues. This position is located off the main campus at our ACT Building in Iowa City.
 <br/>
 <br/>
 <strong>
  Duties To Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Patient Adherence Management
  </li>
  <ul>
   <li>
    Manage refill services for select patient populations in accordance with department policies and procedures.
   </li>
   <li>
    Communicate via phone and electronically with patients, pharmacist, providers and other health care team members regarding patient adherence issues.
   </li>
   <li>
    Monitor and manage inventory activities related to patient prescription needs.
   </li>
   <li>
    Provide accurate documentation of all patient interactions/assessments as required by accrediting agencies, payers and/or administration.
   </li>
  </ul>
  <li>
   Enrollment of patients in specialty pharmacy services including:
  </li>
  <ul>
   <li>
    Communication with patient, pharmacist and/or provider to gather relevant demographic information, shipping and contact preferences.
   </li>
   <li>
    Provision of appropriate enrollment and contact information.
   </li>
   <li>
    Provides highest customer service experience for patients and providers.
   </li>
  </ul>
  <li>
   Communication/Training:
  </li>
  <ul>
   <li>
    Understand the importance of effective business communication and maintaining professionalism in difficult situations.
   </li>
   <li>
    Participate in orientation of pharmacy technicians, pharmacists, pharmacy residents and others within the department on pharmacy practices.
   </li>
  </ul>
  <li>
   Problem Resolution
  </li>
  <ul>
   <li>
    Provide assistance with the resolution of shipment/delivery issues.
   </li>
   <li>
    Communicate with providers, payors, patients, co-workers, supervisors and departments to resolve complex insurance issues.
   </li>
   <li>
    Provide assistance to patients with billing and claim resolution issues.
   </li>
  </ul>
  <li>
   Provide documentation of all activities as required by accrediting agencies, payers and/or administration, including:
  </li>
  <ul>
   <li>
    Workload statistics (enrolled/active patients, mail outs, etc).
   </li>
   <li>
    Phone statistics.
   </li>
  </ul>
  <li>
   Assists with evaluation and implementation of new policy and procedures.
  </li>
  <ul>
   <li>
    Participate in piloting new workflows/procedures.
   </li>
   <li>
    Assist with preparing training and orientation materials for new procedures.
   </li>
   <li>
    Assist with training and orientation of staff to new procedures.
   </li>
   <li>
    Assist with specialty pharmacy service equipment modifications, reorganization, and additions to implement new policy and procedures.
   </li>
  </ul>
  <li>
   Other duties as assigned
  </li>
  <ul>
   <li>
    Provide cross functional support to assist with communication and enrollment of patients into copay/coinsurance assistance and grant programs.
   </li>
   <li>
    Provide cross functional support to assist with troubleshooting claim payments
    <br/>
   </li>
  </ul>
 </ul>
 Pay Level: 3A https://hr.uiowa.edu/pay/professional-and-scientific-compensation/professional-and-scientific-job-classifications-pay
 <br/>
 <br/>
 <ul>
  <li>
   Education Requirements:
  </li>
  <ul>
   <li>
    Completion of a Bachelor&rsquo;s degree or equivalent combination of education and experience.
   </li>
   <li>
    Iowa Board of Pharmacy registration as Pharmacy Trainee required prior to commencement of employment.
   </li>
   <li>
    Successful completion of the pharmacy technician certification exam within one year of the start of employment.
   </li>
  </ul>
  <li>
   Experience Requirements:
  </li>
  <ul>
   <li>
    Previous experience (typically 6-12 months) in support or customer service.
   </li>
   <li>
    Experience and proficiency with computer software applications (i.e. Microsoft Office Suite &ndash; Word, Excel, Outlook, PowerPoint) or comparable programs.
   </li>
   <li>
    Strong attention to detail and proven ability to gather and analyze data and keep accurate records.
   </li>
   <li>
    Self-motivated with initiative to seek out additional responsibilities and tasks along with generating suggestions for improving workflow.
   </li>
   <li>
    Effective verbal and written communication skills, active listening skills and the ability to maintain professionalism while handling difficult situations.
   </li>
   <li>
    Demonstrate effective problem-solving abilities and meets challenges with resourcefulness.
   </li>
   <li>
    Familiarity with medical terminology.
   </li>
  </ul>
  <li>
   Desired Qualifications:
  </li>
  <ul>
   <li>
    Experience working in a complex hospital system is highly desirable.
   </li>
   <li>
    Experience working in a collaborative team environment is desirable.
   </li>
   <li>
    Pharmacy experience is desirable.
   </li>
   <li>
    Knowledge of healthcare billing, experience working with insurance and/or federal and state assistance programs is desirable.
   </li>
   <li>
    Experience working with multiple technology platforms (i.e. Epic, GE) is desirable.
   </li>
   <li>
    Knowledge and understanding of the Health Insurance Portability and Accountability Act (HIPAA) is desirable.
   </li>
   <li>
    Professional experience working effectively with individuals from a variety of backgrounds and perspectives.
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Position And Application Details
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   In order to be considered for an interview, applicants must upload the following documents and mark them as a &ldquo;Relevant File&rdquo; to the submission:
  </li>
  <ul>
   <li>
    Resume
   </li>
   <li>
    Cover Letter
    <br/>
   </li>
  </ul>
 </ul>
 Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended.
 <br/>
 <br/>
 Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
 <br/>
 <br/>
 Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Teresa Walker at Teresa-Walker@uiowa.edu.
 <br/>
 <br/>
 This position is eligible for a combination of remote work and in-person (hybrid) work within Iowa. To be eligible for the hybrid remote work option, staff must be working in the position for a minimum of 6 months, must have successfully completed all training requirements, and must be meeting or exceeding expectations as assessed in a formal performance review or by leadership. A work arrangement form will be required to be completed prior to the start of remote work. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.
 <br/>
 <br/>
 Additional Information
 <br/>
 <br/>
 <ul>
  <li>
   Classification Title: Support Services Specialist
  </li>
  <li>
   Appointment Type: Professional and Scientific
  </li>
  <li>
   Schedule: Full-time
  </li>
  <li>
   Work Modality Options: Hybrid within Iowa
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Pay Level: 3A
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Contact Information
 <br/>
 <br/>
 <ul>
  <li>
   Organization: Healthcare
  </li>
  <li>
   Contact Name: Teresa Walker
  </li>
  <li>
   Contact Email: Teresa-Walker@uiowa.edu
  </li>
 </ul>
</div>


Pharmacy Support Services Specialist (Hybrid) Offsite Integrated Pharmacy Services Center Campus

The University of Iowa

<div><div>The Department of Pharmaceutical Care is seeking a full-time <b>Pharmacy Support Services Specialist</b> to join our Specialty Pharmacy team. The Support Services Specialist provides prescription support services for patients to assure effective and efficient delivery of health care. This position requires strong computer skills, a high level of attention to detail, accurate documentation skills, strong organizational and problem solving skills, a general knowledge of hospital and prescription billing practices, and excellent customer services skills. This position will work closely with other staff within the hospital to support specialty pharmacy medication adherence management (management of patient refill coordination), complete routine pharmacy billing activities, and assist with shipping issues. This position is located off the main campus at our ACT Building in Iowa City.</div><div><b>
Duties to include:</b></div><ul><li><div><b>
Patient Adherence Management</b></div><ul><li><div>
Manage refill services for select patient populations in accordance with department policies and procedures.</div></li><li><div>
Communicate via phone and electronically with patients, pharmacist, providers and other health care team members regarding patient adherence issues.</div></li><li><div>
Monitor and manage inventory activities related to patient prescription needs.</div></li><li><div>
Provide accurate documentation of all patient interactions/assessments as required by accrediting agencies, payers and/or administration.</div></li></ul></li><li><div><b>
Enrollment of patients in specialty pharmacy services including:</b></div><ul><li><div>
Communication with patient, pharmacist and/or provider to gather relevant demographic information, shipping and contact preferences.</div></li><li><div>
Provision of appropriate enrollment and contact information.</div></li><li><div>
Provides highest customer service experience for patients and providers.</div></li></ul></li><li><div><b>
Communication/Training:</b></div><ul><li><div>
Understand the importance of effective business communication and maintaining professionalism in difficult situations.</div></li><li><div>
Participate in orientation of pharmacy technicians, pharmacists, pharmacy residents and others within the department on pharmacy practices.</div></li></ul></li><li><div><b>
Problem Resolution</b></div><ul><li><div>
Provide assistance with the resolution of shipment/delivery issues.</div></li><li><div>
Communicate with providers, payors, patients, co-workers, supervisors and departments to resolve complex insurance issues.</div></li><li><div>
Provide assistance to patients with billing and claim resolution issues.</div></li></ul></li><li><div><b>
Provide documentation of all activities as required by accrediting agencies, payers and/or administration, including:</b></div><ul><li><div>
Workload statistics (enrolled/active patients, mail outs, etc).</div></li><li><div>
Phone statistics.</div></li></ul></li><li><div>
A<b>ssists with evaluation and implementation of new policy and procedures.</b></div><ul><li><div>
Participate in piloting new workflows/procedures.</div></li><li><div>
Assist with preparing training and orientation materials for new procedures.</div></li><li><div>
Assist with training and orientation of staff to new procedures.</div></li><li><div>
Assist with specialty pharmacy service equipment modifications, reorganization, and additions to implement new policy and procedures.</div></li></ul></li><li><div><b>
Other duties as assigned</b></div><ul><li><div>
Provide cross functional support to assist with communication and enrollment of patients into copay/coinsurance assistance and grant programs.</div></li><li><div>
Provide cross functional support to assist with troubleshooting claim payments</div></li></ul></li></ul><p>
Pay Level: 3A https://hr.uiowa.edu/pay/professional-and-scientific-compensation/professional-and-scientific-job-classifications-pay</p>
<div><ul><li><div><b>Education Requirements:</b></div><ul><li><div>
Completion of a Bachelor&rsquo;s degree or equivalent combination of education and experience.</div></li><li><div>
Iowa Board of Pharmacy registration as Pharmacy Trainee required prior to commencement of employment.</div></li><li><div>
Successful completion of the pharmacy technician certification exam within one year of the start of employment.</div></li></ul></li><li><div><b>
Experience Requirements:</b></div><ul><li><div>
Previous experience (typically 6-12 months) in support or customer service.</div></li><li><div>
Experience and proficiency with computer software applications (i.e. Microsoft Office Suite &ndash; Word, Excel, Outlook, PowerPoint) or comparable programs.</div></li><li><div>
Strong attention to detail and proven ability to gather and analyze data and keep accurate records.</div></li><li><div>
Self-motivated with initiative to seek out additional responsibilities and tasks along with generating suggestions for improving workflow.</div></li><li><div>
Effective verbal and written communication skills, active listening skills and the ability to maintain professionalism while handling difficult situations.</div></li><li><div>
Demonstrate effective problem-solving abilities and meets challenges with resourcefulness.</div></li><li><div>
Familiarity with medical terminology.</div></li></ul></li><li><div><b>
Desired Qualifications:</b></div><ul><li><div>
Experience working in a complex hospital system is highly desirable.</div></li><li><div>
Experience working in a collaborative team environment is desirable.</div></li><li><div>
Pharmacy experience is desirable.</div></li><li><div>
Knowledge of healthcare billing, experience working with insurance and/or federal and state assistance programs is desirable.</div></li><li><div>
Experience working with multiple technology platforms (i.e. Epic, GE) is desirable.</div></li><li><div>
Knowledge and understanding of the Health Insurance Portability and Accountability Act (HIPAA) is desirable.</div></li><li><div>
Professional experience working effectively with individuals from a variety of backgrounds and perspectives.</div></li></ul></li></ul><div><b>
Position and Application details:</b></div><ul><li><div>
In order to be considered for an interview, applicants must upload the following documents and mark them as a &ldquo;Relevant File&rdquo; to the submission:</div><ul><li><div>
Resume</div></li><li><div>
Cover Letter</div></li></ul></li></ul><div>
Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended.</div><div>
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.<br>
Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Teresa Walker at Teresa-Walker@uiowa.edu.</div><div><p>
This position is eligible for a combination of remote work and in-person (hybrid) work within Iowa. To be eligible for the hybrid remote work option, staff must be working in the position for a minimum of 6 months, must have successfully completed all training requirements, and must be meeting or exceeding expectations as assessed in a formal performance review or by leadership. A work arrangement form will be required to be completed prior to the start of remote work. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.</p></div></div></div><div></div>

<div><p>The University of Iowa Health Care/Mission Cancer + Blood, part of the University of Iowa Health Care, is seeking a full-time <b>Clinical Pharmacist</b> to join our team. This pharmacist role provides comprehensive pharmaceutical care, primarily supporting patients at the Mission Cancer + Blood - UI Health Care infusion centers and clinics. It will provide functional supervision of technician and support staff and provide clinical support, medication order review and verification, education, and monitoring for patients receiving therapy at the infusion center. It will also provide remote clinical and operational pharmacy services for other offsite locations. This pharmacist position is located in the Des Moines, Iowa area location(s) and may include weekend and holiday hours on a rotating basis.</p><p>
Selective candidates are eligible for a sign-on bonus up to $10,000</p><p><b>
Position Responsibilities:</b></p><div>
1. Patient Care-Participating in the Provision of Pharmaceutical Care<br>
The pharmacist provides care to patients by:<br>
<ul><li>Reviewing medication orders, monitoring therapy, and evaluating chemotherapy protocols and treatment plans within the electronic medical record to ensure appropriateness.</li><li>Providing patient education on chemotherapy regimens, supportive care medications and appropriate medication use via in-person communication or virtual platforms</li><li>Preparing, checking and dispensing medications, including sterile compounds and hazardous drugs when performing duties on-site.</li><li>Utilizing IV workflow technology to inspect and verify compounded sterile products.</li><li>Working with a multidisciplinary team to address patient needs and prevent adverse drug events.</li><li>Documenting all patient care activities and interventions in the electronic medical record which can be done through virtual means or on-site.</li><li>Adherence to all regulatory requirements, including applicable state and federal regulations, and accreditation standards, ensuring compliance at all times. This includes appropriate upkeep of continuing education, university compliances, and department competencies regardless of work location.</li></ul></div><div>
2. Facilitates Operational Initiatives Which Lead to Enhanced Patient Care Services<br>
The clinical pharmacist must assume the role of patient advocate for all issues associated with drug therapy. Participation in hospital-wide programs intended to improve care (e.g., the Medication Use Evaluation Program and Adverse Drug Reaction Reporting Program) serves as a valuable quality-of-service surveillance tool and promotes healthcare provider education. This may include:<br>
<ul><li>Addressing medication system issues and ensuring medication safety which may require remote review, data analysis and collaboration with healthcare teams.</li><li>Participating in hospital-wide quality programs and audits.</li><li>Supporting medication-related problem-solving and prescriber education through in-person and/or virtual consultations.</li><li>Contributing to the development of protocols related to appropriate prescribing, dispensing, and monitoring of medications administered in the infusion suite or therapy that is prescribed to the patient for home use.</li><li>Supporting sterile compounding operations by providing functional supervision of staff that work in and access the compounding area(s), primarily on-site with some incorporation of remote oversight where applicable.</li></ul></div><div>
3. Provides Educational Services :<br>
An important responsibility of the clinical pharmacist is the education of students, fellow staff, other healthcare providers, and patients about drugs and their appropriate use. This may include:<br>
<ul><li>Educating staff, healthcare teams, and patients about medication use.</li><li></li></ul></div><p>4. Participates in Research:<br>
The clinical pharmacist participates in research activities as appropriate, including providing support for Investigational Drug Service prescriptions and orders. Precepting pharmacy resident research and the presentation and/or publication of research findings are encouraged.</p><div>
5. Other:<br>
<ul><li>Complete all required competencies and educational requirements regardless of work location.</li><li>Performs other duties as assigned, applicable to work setting and desired workflow.</li></ul></div><p><b>
Complete and maintain compliance with all competencies and educational requirements.</b></p><p><b>
Pay Level: PK45 </b><b>https://hr.uiowa.edu/pay/pay-plans/seiu-pay-plan</b></p><br>
<p></p>
<div><p><b>Education Requirements:</b></p><ul><li>Bachelor of Science degree in Pharmacy or Doctor of Pharmacy degree.</li></ul><p><b>
Required Qualifications:</b></p><ul><li>Completion of an ASHP-accredited PGY1 pharmacy practice residency OR 2 years&rsquo; experience in a complex multi-disciplinary healthcare environment.</li><li>Current licensure in good standing by the Iowa Board of Pharmacy is required upon hire.</li><li>Excellent written and verbal communication skills are required.</li><li>Strong interpersonal skills and demonstrated ability to work with others.</li><li>Job related experience with and/or commitment to service excellence.</li></ul><p><b>
Desired Qualifications:</b></p><ul><li>Oncology experience is desirable.</li><li>Completion of ASHP-accredited PGY2 Oncology residency is highly desirable.</li><li>Board certification in oncology is highly desirable.</li><li>Job-related experience with sterile compounding, USP 797, and USP 800 is desirable.</li><li>Immunization certification is desirable.</li><li>Experience providing customer service in a professional manner.</li></ul><p><b><br>
Position and Application details:</b></p><p>
In order to be considered for an interview, applicants must upload the following documents and mark them as a &ldquo;Relevant File&rdquo; to the submission:</p><ul><li>
Resume</li><li>
Cover Letter</li></ul><p>
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.</p><p>
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.</p><p>
For additional questions, please contact Brenna Ballo at brenna-ballo@uiowa.edu</p></div></div><p></p>

Clinical Pharmacist - Infusion (Des Moines)

<div><p>The Pharmacy Prior Authorization Revenue Cycle Representative works to support patients in obtaining insurance coverage for outpatient pharmacy medications. The position will primarily focus on performing benefits investigations, providing prior authorization support, and researching patient financial assistance options such as copay assistance and grant programs. This position requires strong computer skills, a high level of attention to detail, strong organizational skills, a general knowledge of hospital and prescription billing practices, and excellent customer services skills. The Pharmacy Prior Authorization Revenue Cycle Representative will work closely with other staff within the health system to assist patients in gaining timely access to medications.</p><p>
Duties to include:</p><ul><li><b>
Patient Revenue Management:</b><ul><li>
Assist patients and staff with benefits investigation and enrollment of patients into pharmacy services (i.e. specialty pharmacy).<ul><li>
Communicate with patients, pharmacists and/ or providers to gather relevant demographic information.</li><li>
Initiate and follow through for required prior authorizations, which may include pharmacy or medical authorizations.</li><li>
Assist clinical pharmacy specialists or other providers with initiation of appeals when applicable.</li><li>
Assist with copay/coinsurance assistance when applicable.</li></ul></li><li>
Communicate with patients, insurance companies, credit/collections for payment acquisition, pre-authorization and to resolve patient account inquiries.</li><li>
Appeal/troubleshoot claim payments and/or denials using available resources.</li><li>
Provide accurate documentation of all activities as required by accrediting agencies, payers and/or administration.</li><li>
Monitor reimbursement activity for medications to ensure UI Health Care receives full and accurate reimbursement for pharmacy services in compliance with payor rules and regulations.</li><li>
Monitor compliance standards and policies to ensure UI Health Care receives full and accurate reimbursement for services in compliance with payor rules and regulations.</li><li>
Assist with the resolution of patient shipment issues in a timely manner.</li><li>
Provide refill management calls and follow up to Specialty Pharmacy patients when assigned.</li><li>
Assist Specialty Pharmacy and external pharmacy staff with the resolution of claims issues.</li><li>
Provide the highest customer service experience for patients and providers.</li></ul></li><li><b>
Operations and Performance Standards:</b><ul><li>
Utilize tools and processes to maximize the efficiency of the revenue cycle.</li><li>
Resolve pharmacy billing discrepancies and identify possible trends.</li><li>
Identify areas to improve the billing process.</li><li>
Identify areas to improve the benefits investigation and prior authorization process.</li><li>
Comply with established cash handling policies and procedures of the institution and department.</li><li>
Assist with the evaluation and implementation of new products/technology.</li><li>
Assist with the evaluation and implementation of new policies and procedures.</li><li>
Participate in standard pharmacy operations as the need arises.</li></ul></li><li><b>
Reporting:</b><ul><li>
Analyze and prepare routine reports to identify trends and aid in making financial decisions.</li><li>
Compile information for audits as they arise from compliance and insurance/third party payors in a reportable manner.</li><li>
Report discrepancies found during report analysis.</li><li>
Document activities required by accrediting agencies, payors and/or administration (i.e. workload statistics, phone statistics, etc.).</li></ul></li><li><b>
Communication/Training:</b><ul><li>
Communicate with providers, payors, patients, co-workers, supervisors and departments to resolve revenue cycle issues.</li><li>
Understand the importance of effective business communication and maintaining professionalism in difficult situations.</li><li>
Participate in orientation of pharmacy technicians, pharmacists, pharmacy residents and others within the department on pharmacy billing practices.</li></ul></li><li>
Complete and maintain compliance with all competencies and educational requirements.</li><li>
Other duties as assigned<br>
</li></ul>
<div><div><b>Education Requirements:</b></div><ul><li><div>
Completion of a Bachelor&rsquo;s degree or equivalent combination of education and experience.</div></li><li><div>
Successful completion of the pharmacy technician certification exam within twelve months of the start of employment.</div></li></ul><div><b>
Experience Requirements:</b></div><ul><li><div>
Previous experience in customer service</div></li><li><div>
Experience and proficiency with computer software applications (i.e. Microsoft Office Suite &ndash; Word, Excel, Outlook, PowerPoint) or comparable programs.</div></li><li><div>
Strong attention to detail and proven ability to gather and analyze data and keep accurate records.</div></li><li><div>
Self-motivated with initiative to seek out additional responsibilities and tasks along with generating suggestions for improving workflow.</div></li><li><div>
Effective verbal and written communication skills, active listening skills and the ability to maintain professionalism while handling difficult situations.</div></li><li><div>
Demonstrate effective problem solving abilities and meets challenges with resourcefulness.</div></li><li><div>
Familiarity with medical terminology.</div></li></ul><div><b>
Desired Qualifications:</b></div><ul><li><div>
Experience working in a complex hospital system is highly desirable.</div></li><li><div>
Experience working in a collaborative team environment is desirable.</div></li><li><div>
Pharmacy experience is desirable.</div></li><li><div>
Knowledge of healthcare billing, experience working with insurance and/or federal and state assistance programs is desirable.</div></li><li><div>
Experience working with multiple technology platforms (i.e. Epic, GE) is desirable.</div></li><li><div>
Knowledge and understanding of the Health Insurance Portability and Accountability Act (HIPAA) is desirable.</div></li><li>
Professional experience working effectively with individuals from a variety of backgrounds and perspectives.</li></ul><div>
</div><div><b>
Position and Application details:</b></div><div>
In order to be considered for an interview, applicants must upload the following documents and mark them as a &ldquo;Relevant File&rdquo; to the submission:</div><ul><li><div>
Resume</div></li><li><div>
Cover Letter</div></li></ul><div>
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.</div><div>
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.</div><div>
For additional questions, please contact Teresa Walker at Teresa-Walker@uiowa.edu</div><div><p>
This position is eligible for a combination of remote work and in-person (hybrid) work within Iowa. To be eligible for the hybrid remote work option, staff must be working in the position for a minimum of 6 months, must have successfully completed all training requirements, and must be meeting or exceeding expectations as assessed in a formal performance review or by leadership. A work arrangement form will be required to be completed prior to the start of remote work. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.</p></div></div></div><p></p>

Revenue Cycle Representative (Hybrid) Offsite

<div><p><b>Join Our Team at the University of Iowa Health Care!</b><br>
The University of Iowa Health Care, Department of Pharmaceutical Care, is seeking an experienced and dedicated Oncology Pharmacy Specialist for our Des Moines Pharmacy. This pharmacist position will be located at 110 East Court Avenue in Des Moines, Iowa. The pharmacist will provide in-person and remote services for patients receiving hematology and oncology pharmaceutical care services throughout the Des Moines area. They will provide clinical support, education, coordination of dispensing, and monitoring for patients receiving specialty medications. The pharmacist serves as a role-model/practitioner-educator for Doctor of Pharmacy students and pharmacy residents and carries out clinical practice responsibilities for the Department of Pharmaceutical Care.</p><ul><li><b>
Patient Care - Participate in the provision of pharmaceutical care in select clinics:</b><ul><li>
Be present in clinics when patients are scheduled to see the clinical pharmacist and when clinical pharmacy services are required.</li><li>
Complete a comprehensive patient assessment including medication history, pertinent physical assessment, and assessment of relevant laboratory values, patient interview, and an evaluation of past medical history for appropriate patients.</li><li>
Collaborate with physicians, nurses, pharmacists, other health care providers, and patients as a member of the interprofessional team to achieve positive outcomes through optimal medication use and management.</li><li>
Provide disease state management and medication therapy management services through the use of collaborative practice agreements and protocols.</li><li>
Provide in-depth patient medication assessment and education.</li><li>
Provide follow-up of therapeutic recommendations through telephone calls and return clinic appointments as appropriate.</li><li>
Identify, evaluate and prevent adverse drug events through appropriate interventions.</li><li>
Communicate therapeutic recommendations to the health care providers verbally and/or through electronic health record documentation.</li><li>
Document relevant clinical information in electronic medical record.</li><li>
Coordinate medication-planning activities including facilitation of prescription writing, patient education, coordination with family members or home health care providers, etc.</li><li>
Collaboratively address financial issues to ensure receipt of needed medications.</li><li>
Provide drug information and education to health care professionals.</li><li>
Serve as liaison for ambulatory pharmacy staff regarding patient medication therapy.</li></ul></li><li><b>
Evaluate patient-specific medication regimens to ensure the appropriateness of the following:</b><ul><li>
Indication</li><li>
Correct dose</li><li>
Route of administration</li><li>
Drug-drug, drug-food, drug-lab, or drug-disease-state interactions</li><li>
Efficacy of therapy</li><li>
Adherence to therapy</li><li>
Dose adjustments for organ dysfunction</li><li>
Adverse drug reactions</li><li>
Potential drug misuse or abuse</li><li>
Use of the most cost-effective therapy</li><li>
Availability of medications on the UI Health Care (if applicable)</li><li>
Complete patient follow-up calls to address side-effects/adherence.</li><li>
On an infrequent and rotating basis, provide 24-hour, 7 days a week on-call coverage for Ambulatory Care Specialty Pharmacy Clinical Services.</li></ul></li><li><b>
Residency Training and Student Teaching Programs:</b><ul><li>
Develop goals and objectives for pharmacy residency programs and Doctor of Pharmacy advanced pharmacy practice and introductory pharmacy practice experiences.</li><li>
Prepare and administer pharmacy student and / or resident performance evaluations.</li><li>
Participate in the formal experiential training and didactic teaching required to conduct the pharmacy residency programs and Doctor of Pharmacy advanced pharmacy practice and introductory pharmacy practice experiences</li><li>
Participate in recruiting activities for pharmacy residency programs.</li></ul></li><li><b>
Provide daily communication and follow-up to other clinical pharmacists, pharmacy areas, and other health care professionals as needed.</b><ul><li>
Provide in-service education to pharmacists as needed.</li><li>
Provide in-service to members of the health care team as needed.</li><li>
Assist physicians, nurses, and patients with medication questions, medication access and continuity of care issues.</li></ul></li><li><b>
Documentation of patient care activities in accreditation compliant manners:</b><ul><li><b>
C</b>linical services and patient care activities in the electronic medical record.</li><li>
Patient assessment and therapeutic plan recommendations.</li><li>
Medication errors into standard reporting system.</li><li>
Adverse drug reactions into standard reporting system.</li><li>
Patient allergies and height/weight information as needed.</li><li>
Medication counseling provided to patients.</li><li>
Interventions with prescribers and other health care providers.</li><li>
Clinic and follow-up telephone encounters.</li><li>
Others as required.</li></ul></li><li><b>
Develop and provide new department clinical service initiatives:</b><ul><li>
Be a resource to staff for after-hours issues in oncology clinic patients.</li><li>
Develop or contribute to the development of protocols related to appropriate prescribing, dispensing and monitoring of specialty medications.</li><li>
Provide a leadership role in department or interdisciplinary hospital committees involved with drug therapy issues.</li><li>
Develop or contribute to the development of drug information resources and practice guidelines that are available hospital wide to foster cost effective, rational prescribing.</li><li>
Design, implement, and coordinate development of the clinical components of the pharmacy or hospital wide information systems.</li></ul></li><li><b>
Administration:</b><ul><li>
Coordinate therapeutic decision-making when there is a paucity of literature or experience for reference.</li><li>
Serve as the primary reference source on new drug therapy advances in the specialized area of practice.</li><li>
Identify and resolve significant/highly unusual patient drug therapy problems.</li><li>
Develop and coordinate completion of clinically oriented departmental goals.</li><li>
Develop policies, procedures, and clinical reference documents relevant to the clinical applications of new therapies.</li><li>
Manage and analyze events related to medication errors &ndash; including participation in formal multi-disciplinary sentinel event review teams.</li><li>
Assist in evaluations assessing the clinical skills of professional staff.</li><li>
Interview and evaluate prospective professional pharmacy practitioners.</li><li>
Adhere to all department policies and procedures.</li><li>
Contribute to the department budgetary process by reviewing, designing, implementing, and monitoring budget initiatives that address hospital wide or unit specific issues.</li><li>
Participate in the implementation and monitoring of new programs developed either by the Department or through another means (e.g., P&amp;T Committee).</li></ul></li><li><b>
Quality Improvement:</b><ul><li>
Provide a leadership role in university committees involved with drug therapy.</li><li>
Perform quality assurance monitoring of services.</li><li>
Develop educational programs to certify the clinical competence of pharmacists and improve the technician understanding of medical conditions being treated.</li><li>
Completion and upkeep of university, department of pharmaceutical care, and specialty pharmacy competencies and CE requirements.</li></ul></li><li><b>
Other:</b><ul><li>
Conduct research in area of expertise and present/publish results at professional meetings or in professional journals.</li><li>
Consistently demonstrate the WECARE values and Service Excellence culture of UI Health Care.</li><li>
Complete and maintain compliance with all competencies and educational requirements.<br>
</li></ul></li></ul>
<div><ul><li><b>Education Requirements:</b><ul><li>
Bachelor of Science degree in Pharmacy or Doctor of Pharmacy Degree</li><li>
Eligibility for or current license by the Iowa Board of Pharmacy Examiners is required prior to start</li></ul></li><li><b>
Experience Requirements:</b><ul><li>
Completion of an ASHP-accredited PGY1 pharmacy practice residency OR 2 years&rsquo; experience in a complex multi-disciplinary healthcare environment with an oncology focus.</li><li>
Excellent written and verbal communication skills are required.</li><li>
Demonstrated excellent customer service skills are required.</li><li>
Job-related experience with and/or commitment to service excellence is required.</li><li>
Professional experience working effectively with individuals from a variety of backgrounds and perspectives.</li></ul></li><li>
D<b>esired Qualifications:</b><ul><li>
Satisfactory completion of an ASHP-accredited PGY2 residency in Ambulatory Care or Oncology is highly desirable.</li><li>
Active board certification in an applicable Pharmacy Specialty is highly desirable.</li><li>
Experience in inpatient or outpatient oncology pharmacy is highly desirable.</li><li>
Able to work independently, prioritize multiple stakeholders and tasks, manage details and deliver results in an environment with competing demands.</li><li>
Strong interpersonal skills and demonstrated ability to work with others.<br>
</li></ul></li><li><b>
Position and Application details:</b><ul><li>
In order to be considered for an interview, applicants must upload the following documents and mark them as a &ldquo;Relevant File&rdquo; to the submission:<ul><li>
Resume</li><li>
Cover Letter</li></ul></li></ul></li></ul><p>
Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended.</p><p>
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.</p><p>
For additional questions, please contact Teresa Walker at Teresa-Walker@uiowa.edu</p></div></div>

Oncology - Clinical Pharmacy Specialist-Des Moines, IA Pharmacy

<div><p>University of Iowa Health Care - Medical Center North Liberty department of Perioperative Care is seeking a Patient Care Technician. They are unlicensed staff members who work under direct supervision of a nurse to assist the members of the nursing team in provision of multiple types of patient care in in-patient and out-patient care areas. Their work requires familiarity with a wide variety of nursing procedures used in delivering patient care.</p><p><b>
Characteristic Duties and Responsibilities:</b></p><ul><li><p>
Independently obtain and record vital signs including temperature, pulse, respiration, and blood pressure.
</p></li><li><p>Carries out medical asepsis when performing skills and tasks including but not limited to phlebotomy, peripheral IV removal, &amp; Foley catheter removal and cares for patients who are medically isolated.
</p></li><li><p>Performs simple diagnostic and therapeutic procedures such as enemas, preoperative preparation of the skin, dressing changes, collecting specimens, applying binders, braces, etc.
</p></li><li><p>Performs special duties as taught and directed by the nurse in charge including but not limited to phlebotomy, ECG lead/12 lead placement, and brace/pin site cares.
</p></li><li><p>Assists with patient admission, transfers, and discharges.
</p></li><li><p>Directly provides for patients' personal hygiene and comfort.
</p></li><li><p>Turns, positions and ambulates patients.
</p></li><li><p>Transports patients, equipment, specimens, and supplies.
</p></li><li><p>Feeds patients, serves drinking water and nourishments, and records patients' intake.
</p></li><li><p>Assists patients with bedpans and urinals and records output.
</p></li><li><p>Participates in nursing care conferences; reports pertinent patient information and incidents to nurse in charge.
</p></li><li><p>Provides for patient comfort measures through social interactions.</p></li><li><p>
Shares responsibility for preparation, proper use and care of equipment and supplies, and for neatness and cleanliness of unit.
</p></li><li><p>May assemble and maintain equipment and supplies in preparation for various diagnostic or treatment procedures performed by physicians or nurse.</p></li><li><p>
Cleans areas per designated guidelines and standards demonstrating proper use of approved disinfectants, cleaning products, and care of the housekeeping equipment</p></li><li><p>
Stock and supply patient rooms and nursing units.</p></li></ul><p></p><p><b><br>
Schedule:</b> 75%<br>
<b>Hourly</b><b>:</b> $17.86 to commensurate<br>
<b>Hours:</b> Rotating hours between 0530-2030 Monday- Friday. No overnight, weekend, or holiday hours. 8- or 10-hour shifts are available based on percentage.<br>
<b>Location:</b> Medical Center North Liberty</p><p><br>
Benefits Highlights: Fringe benefit package including paid vacation; sick leave; health, dental, life, and disability insurance options; and generous employer contributions into retirement plans. Complete information regarding the full benefits package may be viewed at: https://hr.uiowa.edu/benefits</p><p>
The new University of Iowa Health Care &ndash; North Liberty Campus is a 469,000-square-foot, state-of-the-art facility serving as the home of UI Health Care&rsquo;s nationally recognized Orthopedics service line. It offers coordinated, comprehensive, and accessible care across outpatient, inpatient, and surgical settings.</p><p>
In addition to world-class orthopedic care, the campus features a full-service community imaging center, laboratory services, physical therapy, a retail pharmacy, an emergency department, and a wide range of support services. Every element of the facility is thoughtfully designed to deliver an exceptional experience for patients and staff, support excellence in clinical care, education, and research, and foster meaningful community partnerships.</p><p>
UI Health Care is building a welcoming, skilled, and collaborative team to help launch this innovative campus and advance our mission: Changing Medicine. Changing Lives.</p>
<div><p><b>Minimum Eligibility Requirement:</b></p><p>
Ability to read, write and follow instructions.</p><p><b>
Desired Qualifications:</b></p><ul><li><p>
Has experience working in a health care environment
</p></li><li><p>Ability to communicate effectively with hospital staff and respond quickly to patient behavior changes</p></li><li><p>
Strong written communication skills</p></li><li><p>
Customer service experience</p></li></ul><p><b>
Application Process:</b> In order to be considered, applicants must upload a resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.</p><p>
Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. For questions, contact mcnl-hr@healthcare.uiowa.edu.</p></div></div>

Patient Care Technician 75% - Perioperative Department - North Liberty

TOWNCREST PHARMACY

<div><p>Towncrest Pharmacy is a progressive independent community pharmacy with locations in Iowa City, Solon, Marengo and New Hampton, IA. We are currently looking for 1 part-time Pharmacy Technician (~20 hours/week) to work at our Iowa City Pharmacy location. Towncrest Pharmacy has been recognized regionally and nationally as a community pharmacy leader for providing advanced patient care services to patients of all ages. Towncrest Pharmacy is an innovative pharmacy practice that provides a rich and diverse opportunity for pharmacy technicians.</p><p></p><p><br>
This is an excellent opportunity to join our professional team who emphasize patient care and commitment to quality. The ideal candidate is someone who has excellent interpersonal communication skills, ability to multitask, work effectively with patients, caregivers and other healthcare providers, and relates professionally with a motivated staff. Towncrest Pharmacy seeks someone with the desire to be part of a collaborative team whose energy and creativity are valued and rewarded.</p><p></p><p><br>
On the job training is offered, no prior experience or certification is necessary. Pay is commensurate with experience.</p><p></p><p><br>
Benefits:</p>
<ul>
<li>Employee discount</li>
<li>Paid time off</li>
<li>Professional development assistance</li>
<li>Referral program</li></ul><br>
<p></p>
<p>
Schedule:</p>
<ul>
<li>Up to an 8-hour shift</li>
<li>Monday through Friday. Saturday rotation possible 9-noon as needed.</li></ul><br>
<p></p>
<p>
Education:</p>
<ul>
<li>High school or equivalent is required.</li></ul><br>
<p></p>
<p>
License/Certification:</p>
<ul>
<li>Pharmacy Technician Certification is preferred but not required.</li></ul></div>

Pharmacy Technician

Explore 65+ Pharmacy support services specialist hybrid offsite integrated pharmacy services center campus in Iowa City this March. Find roles across top companies and apply now to boost your career.

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Patient Care Technician 75% - Perioperative Department - North Liberty

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