administrative services specialist - urology

advanced reg nurse prac - urology (oncology)

support services specialist- hospital dentistry

patient care technician - (multiple openings) 80 to 100% asc perioperative

patient care technician - adult acute care (2jcp) - 75% night shifts

patient care technician - irl general pediatrics clinic

patient care technician - medical surgical cardiology intermediate care unit (4rc) - 90% nights

patient care technician - nursing admin float - 60% days - downtown campus

administrative services specialist - urology Jobs in Iowa City

advanced reg nurse prac - urology (oncology) Jobs in Iowa City

clinical documentation specialist Jobs in Iowa City

clinical documentation specialist

medical support assistant Jobs in Iowa City

medical support assistant

support services specialist- hospital dentistry Jobs in Iowa City

administrative services specialist urology

The University of Iowa

<div><p>The Department of Urology at University of Iowa Health Care is seeking an Administrative Services Specialist to contribute to the success of the department by providing executive level administrative support to the DEO, former DEO and Department Administrator by performing complex administrative, financial, communicative, and coordination support responsibilities, including managing schedules, correspondence, travel arrangements, and requiring contact with deans, directors, department heads, upper-level executives, faculty, staff, public, and private officials.</p><p>
Key Duties and Responsibilities:</p><p>
Provide direct assistance to the DEO, former DEO, and Department Administrator. Manage complex schedules, requiring judgement in determining meeting needs, discretion related to calendar activities, prioritization of appointments; arrange and manage itineraries, and maintain clinical calendar updates. Provide general administrative support.</p><p>
Partner with the DEO and Department Administrator to facilitate planning, developing, coordinating, and implementing short- and long-range goals as outlined in the strategic plan for the project, program, unit, department, or college/division. Assist with assuring compliance with various policies or procedures (Safety, HR, and Purchasing).</p><p>
Serve as contact to faculty, staff, students, alumni and public concerning inquiries or complaints requiring interpretation of policies, procedures and programs.</p><p>
Exercise discretion in obtaining and providing factual and confidential information related to UI Health Care and institutional operations.</p><p>
Assist with faculty Promotion &amp; Tenure process. Coordinate meetings for the department's DCG committee to review the P&amp;T packet. Ensure all documents are uploaded to the P&amp;T CCOM website by the specified deadline.</p><p>
Oversee the annual review process of probationary and tenured faculty with the DEO and division directors. Ensure all evaluations are signed and uploaded to the CCOM (FRAP) system by the specified deadline.</p><p>
Compose original correspondence for DEO and Department Administrator, requiring a high level of discretion, judgment and effective written, verbal, and interpersonal communication skills.</p><p>
Prepares presentations and talking points for the DEO and Department Administrator in relation to departmental, academic, and organizational priorities.</p><p>
Coordinate meetings, forums, and other events on behalf of the DEO and Department Administrator. Prepare agendas, documents and provide administrative support during assigned activities and meetings. Secure room reservations for meetings and conferences. Manage conference and shared room schedules.</p><p>
Coordinates faculty meeting processes. Prepares agendas, minutes, and assists presenters with preparations and presentations.</p><p>
Tracks, monitors, and follows the progress of projects and action items that generate from the DEO and/or Department Administrator&rsquo;s office, or that are assigned to the DEO and/or Department Administrator.</p><p>
Obtain, tabulate and analyze data to prepare periodic and specialized reports to present to department leadership.</p><p>
Make travel arrangements for DEO, former DEO and Department Administrator, including hotel reservations, conference registrations, airfare, coordinating, planning, and interpreting policies and procedures; prepares and submits travel request forms and expense vouchers.</p><p>
Maintains department procurement card for purchasing needs, including travel needs for DEO, former DEO and Department Administrator. Track and reconcile card vouchers and expenditures following University policies and procedures.</p><p>
Prepare, pay and renew license, memberships, and certifications, monitoring the budget for the Chair and faculty. Notify Chair and CDA and work to resolve if faculty are over their allocation.</p><p>
Other duties and responsibilities as assigned.</p><br>
<p></p>
<div><p><b>REQUIRED QUALIFICATIONS</b></p><p>
Bachelor's degree in a related field, or an equivalent combination of education and experience.</p><p>
Minimum 1-3 years relevant administrative experience.</p><p>
Excellent written, verbal and interpersonal communication skills.</p><p>
Demonstrate careful attention to detail and accuracy, possess strong organizational skills, can handle multiple tasks quickly, and proactively prioritize requests from various sources to meet deadlines.</p><p>
Proficiency in Microsoft office programs (Word, Excel, Power Point).</p><p></p><p><b><br>
DESIRABLE QUALIFICATIONS</b></p><p>
Previous administrative support experience in a health care or collegiate setting.</p><p>
Previous administrative experience supporting executives, leaders or faculty.</p><p>
Knowledge of University of Iowa and/or University of Iowa Health Care policies and procedures.</p><p></p><p><b><br>
Application Process:</b></p><p>
In order to be considered for an interview, applicants must upload the following documents and mark them as a &ldquo;Relevant File&rdquo; to the submission:</p><ul><li> Resume</li><li> Cover Letter</li></ul><p></p><p><br>
Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended.</p><p></p><p><br>
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.</p><p></p><div><br>
This position is not eligible for University sponsorship for employment authorization.</div><p></p><p><br>
For additional questions, please contact Sandy Moenk at sandy-moenk@uiowa.edu or 319-356-0748.</p></div></div>

Administrative Services Specialist - Urology

<div><p>University of Iowa Health Care, Department of Urology is seeking a full time Advanced Registered Nurse Practitioner (ARNP) to function as an advanced practice nurse and change agent incorporating the primary role of Nurse Practitioner in an outpatient care setting and the supporting roles of consultant, educator, researcher and administrator to support quality care and positive patient outcomes.</p><p>
</p><p><b>Position Duties and Responsibilities:</b></p><ul><li> Exercises clinical competency and expertise in general urology with an emphasis on providing specialized care in the area of urologic oncology.</li><li> Functions independently and/or as a member of an interdisciplinary team to evaluate, assess, diagnose, and treat urologic health conditions.</li><li> Collaborates with nursing staff/nursing administration to monitor and evaluate the quality of patient care.</li><li> Documents patient assessment and plan of care in the medical record and generate appropriate health reports for outgoing correspondence.</li><li> Develops patient care plan based on patient condition, age, and psychological, educational, and socioeconomic conditions that prescribes treatments to attain expected outcomes.</li><li> Promotes health maintenance that spans the continuum of health from outpatient to inpatient settings and back to the home care arena.</li><li> Performs medical diagnostic, therapeutic procedures, and prescribes, dispenses or delivers medication when a collaborative practice agreement is in place.</li><li> Provides anticipatory guidance and counseling to patients/families.</li><li> Initiates and coodinates referrals to other health care team members or agencies as needed.</li><li> Serves in a consultative resource capacity to other divisions, the department, and the community as needed.</li><li> Provides education and serves as a resource for nursing staff in area of clinical expertise.</li><li> Provides education to external agencies, community and other health professionals.</li><li> Participates in development and implementation of divisional and departmental quality assessment/improvement/research programs and processes.</li><li> Assumes responsibility for administrative activities and special projects as assigned.</li><li> Contributes toward the achievement of divisional and departmental goals as delegated.</li><li> Participates and contributes to activities that enhance clinical expertise and nursing knowledge.</li><li> Participates in professional nursing activities in the department, hospital, community and professional organizations.</li></ul><p></p>
<div><p><b>Education Required</b></p><p>
Master&rsquo;s degree required. Master&rsquo;s degree in Nursing preferred. If Master&rsquo;s is in a related field, Bachelor&rsquo;s degree in Nursing is required. Completion of an approved adult Advanced Registered Nurse Practitioner Program required.</p><p>
</p><p><b>Experience Required</b></p><ul><li><div>
Excellent written, verbal and interpersonal communication skills.</div></li><li><div>
Evidence of ability to function with a high degree of independence while actively collaborating with other health care team members.</div></li><li><div>
Demonstrated experience in area of clinical practice.</div></li></ul><p>
</p><p><b>Certification Required</b></p><ul><li><p>
Current license to practice Nursing in the State of Iowa.</p></li><li><p>
Current board certification in specialty area and licensure as an ARNP in the State of Iowa.</p></li></ul><p><b>
</b></p><p><b>Desirable Qualifications</b></p><ul><li><div>
Previous patient care experience in urology.</div></li><li><div>
Demonstrated experience providing overall medical care and medical management for patients in an outpatient care setting.</div></li><li><div>
Knowledge of UI Health Care policies and procedures.</div></li></ul><div><br>
</div><p>Application Process:</p><p>
 In order to be considered, applicants must attach a resume/CV and cover letter under required attachments that clearly address how they meet the listed required and desired qualifications of this position.</p><p>
 Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.</p><p>
 Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. This position is not eligible for university sponsorship for employment authorization.</p><p>
 For questions or additional information please contact Sandy Moenk at sandy-moenk@uiowa.edu</p></div></div>

Advanced Reg Nurse Prac - Urology (Oncology)

University of Iowa

<div>
 The College of Dentistry is looking for a Support Services Specialist to join our Hospital Dentistry team. This role plays a vital part in ensuring smooth clinic operations. You will be supporting both patients and staff through effective communication and administrative support! If you want to contribute to a collaborative and patient-focused organization &ndash; apply today!
 <br/>
 <br/>
 For a full job description, please send an e-mail to COD-Requisitions@iowa.uiowa.edu.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Schedule and coordinate patient appointments using AxiUm and Epic systems.
  </li>
  <li>
   Manage provider calendars and daily clinic schedules.
  </li>
  <li>
   Verify insurance coverage and obtain pre-authorizations.
  </li>
  <li>
   Collect co-pays and assist with patient billing questions.
  </li>
  <li>
   Coordinate referrals and ensure necessary documentation is available.
  </li>
  <li>
   Communicate with patients, providers, and external offices.
  </li>
  <li>
   Train new staff, residents, and student employees on clinic protocols.
  </li>
  <li>
   Resolve scheduling conflicts and urgent care needs.
  </li>
  <li>
   Support clinic workflow and contribute to process improvements.
  </li>
  <li>
   Maintain accurate patient records and appointment data.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Salary:
 </strong>
 $49,968 to commensurate (Pay Grade: 3A)
 <br/>
 <br/>
 <strong>
  Schedule:
 </strong>
 <strong>
  Monday &ndash; Friday, 8:00am to 5:00pm
  <br/>
  <br/>
 </strong>
 May require occasional overtime.
 <br/>
 <br/>
 <strong>
  Work Location:
 </strong>
 On-Site
 <br/>
 <br/>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree or an equivalent combination of education and relevant experience is required.
  </li>
  <li>
   Relevant experience in a health care environment, including the following skillsets:
  </li>
  <li>
   Experience scheduling for multiple providers in a healthcare environment
  </li>
  <li>
   Experience gathering and verifying insurance coverage
  </li>
  <li>
   Experience with electronic health records
  </li>
  <li>
   Experience working in Windows based networked database using multiple data tools
  </li>
  <li>
   Excellent verbal, written, and interpersonal communication skills.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desirable Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with dental terminology
  </li>
  <li>
   Some knowledge of university policies, procedures, and regulations.
  </li>
  <li>
   Experience in a public health setting
  </li>
  <li>
   Experience utilizing active conflict management/resolution skills and de-escalation techniques.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Position And Application Details
  <br/>
  <br/>
 </strong>
 <em>
  <strong>
   In order to be considered for an interview, applicants must upload a Resume (and mark as &ldquo;Relevant File&rdquo;) to their submission. A Cover Letter is recommended; 3 Names of Professional Reference may be required at a later date.
   <br/>
   <br/>
  </strong>
 </em>
 <em>
  <strong>
   Position NOT eligible for University Sponsorship of Employment Authorization.
   <br/>
   <br/>
  </strong>
 </em>
 Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact COD-Requisitions@iowa.uiowa.edu .
 <br/>
 <br/>
 Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
 <br/>
 <br/>
 <strong>
  About Iowa
  <br/>
  <br/>
 </strong>
 Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.
 <br/>
 <br/>
 Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.
 <br/>
 <br/>
 Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.
 <br/>
 <br/>
 Join us in making a difference at a leading Big Ten university and premier public research institution.
 <br/>
 <br/>
 Additional Information
 <br/>
 <br/>
 <ul>
  <li>
   Classification Title: Support Services Specialist
  </li>
  <li>
   Appointment Type: Professional and Scientific
  </li>
  <li>
   Schedule: Full-time
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Pay Level: 3A
  </li>
  <li>
   Starting Salary Minimum: 49,968.00
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Contact Information
 <br/>
 <br/>
 <ul>
  <li>
   Organization: College of Dentistry
  </li>
  <li>
   Contact Name: COD-Requisitions@iowa.uiowa.edu
  </li>
  <li>
   Contact Email: COD-Requisitions@iowa.uiowa.edu
  </li>
 </ul>
</div>


Support Services Specialist- Hospital Dentistry

<div><p>The University of Iowa Health Care Department of Nursing is seeking Patient Care Technicians in the <b>Adult Short Stay Unit (LLJCP)</b> to perform specific tasks to assist members of the Nursing team in providing patient care under the direct supervision of Registered Nurses. This unit is part of the Medical Surgical Services (MSS) Division.</p><p>
This unit features 30 private patient rooms and is designed to care for patients admitted to UI Health Care under observation or recovery level of care, with a focus on timely treatment. The patient population cared for on this unit will include both medical and surgical patient populations who are typically admitted to the hospital for an estimated 24-48 hour stay. Patient diagnoses frequently treated as medical observation include but are not limited to chest pain, abdominal pain, back pain, and syncope. Surgical recovery patients include a variety of procedures under the care of the following services: orthopedics, urology, plastics and cardiology, among others.</p><p>
We rely on teamwork to provide high quality and compassionate care as we provide patients the necessary care and education for them to make a safe transition home following their short stay in the hospital.</p><p><b>
Responsibilities will include, but are not limited to:</b></p><ul><li>
Independently obtain and record vital signs including temperature, pulse, respiration, and blood pressure.</li><li>
Carries out medical asepsis when performing skills and tasks including but not limited to phlebotomy, peripheral IV removal, &amp; Foley catheter removal and cares for patients who are medically isolated.</li><li>
Performs simple diagnostic and therapeutic procedures such as enemas, preoperative preparation of the skin, dressing changes, collecting specimens, applying binders, braces, etc.</li><li>
Performs special duties as taught and directed by the nurse in charge including but not limited to phlebotomy, ECG lead/12 lead placement, and brace/pin site cares.</li><li>
Assists with patient admission, transfers, and discharges.</li><li>
Directly provides for patients' personal hygiene and comfort.</li><li>
Turns, positions and ambulates patients.</li><li>
Transports patients, equipment, specimens, and supplies.</li><li>
Feeds patients, serves drinking water and nourishments, and records patients' intake.</li><li>
 Assists patients with bedpans and urinals and records output.</li><li>
Participates in nursing care conferences; reports pertinent patient information and incidents to nurse in charge.</li><li>
Provides for patient comfort measures through social interactions.</li><li>
Shares responsibility for preparation, proper use and care of equipment and supplies, and for neatness and cleanliness of unit.</li><li>
May assemble and maintain equipment and supplies in preparation for various diagnostic or treatment procedures performed by physicians or nurse.</li><li>
Cleans areas per designated guidelines and standards demonstrating proper use of approved disinfectants, cleaning products, and care of the housekeeping equipment</li><li>
Stock and supply patient rooms and nursing units.</li></ul><p><b>
Percent of Time: 50%, 20 Hours per week</b><br>
<b>Schedule:</b> Night shifts with a weekend and holiday rotations as assigned<br>
<b>Location:</b> UI Health Care Main Campus, John Colloton Pavilion (LL JCP)<br>
<b>Salary: </b><b>Merit Pay Plan</b><br>
<br>
<b>Benefits Highlights:</b></p><ul><li>
Regular salaried position located in Iowa City, Iowa</li><li>
Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans - click here for details</li><li>
For more information about why you should select UI Health Care, click here</li></ul>
<div><p><b>Minimum Eligibility Requirements:</b></p>
<ul>
<li>Ability to read, write and follow instructions.</li>
</ul>
<p><b>Please include a resume with your submission.</b> Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact Tiffany Perkins at tiffany-perkins@uiowa.edu.</p>
<p>
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. This position is not eligible for University sponsorship for employment authorization.</p></div></div>

Patient Care Technician - Adult Short Stay (LL JCP) 50% Night Shifts

<div><p>The Clinical Documentation Improvement (CDI) program at UI Health Care has an opening for a full-time <b>Clinical Documentation Specialist</b>. The primary purpose of Clinical Documentation Improvement (CDI) is concurrent review of the medical record to increase the accuracy, clarity, and specificity of provider documentation (Association of Clinical Documentation Improvement Specialists, ACDIS).</p><p>
Clinical Documentation Specialists bridge the gap between the providers and hospital coders to clarify at-risk documentation to ensure accurate claim submission (American Health Information Management Association, AHIMA). CDI chart reviews include:</p><ul><li><p>
New acute inpatient admissions to the facility</p></li><li><p>
Identifies and re-reviews high priority charts every two days or as needed</p></li><li><p>
Retrospective reviews for query identification, documentation clarification, denials, or quality measures.</p></li><li><p>
Completes quality reviews focused on CDI quality elements, such as Mortality, Hospital Acquired Conditions (HAC), and other publicly reported patient quality or safety metrics (i.e., AHRQ Patient Safety Indicators)</p></li></ul><p>
When provider documentation is illegible, incomplete, imprecise, inconsistent, conflicting, or unreliable the Clinical Documentation Specialist is expected to communicate (i.e., query) with the provider to obtain the necessary information to clarify the medical record (AHIMA, 2014).</p><p>
The Clinical Documentation Specialist must hold a general proficiency within both the clinical and hospital coding skill sets. The Clinical Documentation Specialist provides the geometric mean length of stay (GMLOS) associated with the working DRG to identify the expected length of stay for acute inpatients.</p><p>
The successful candidate will have:</p><ul><li><p>
A bachelor&rsquo;s degree in nursing or a master&rsquo;s degree in nursing (MNHP or MSN)</p></li><li><p>
An Iowa nursing license</p></li><li><p>
Three years of recent inpatient nursing experience in a medical-surgical, and/or ICU setting, and/or recent work experience as a Clinical Documentation Specialist, CDI nurse, or healthcare quality professional with specific medical record review experience</p></li><li><p>
Must obtain CCDS (Certified Clinical Documentation Specialist) certification within 3 years of hire.</p></li><li><p>
Applicants must upload a current resume and a cover letter that clearly address how they meet the listed required and desired qualifications of this position.</p></li></ul><p>
Initial training and onboarding will take place at the Healthcare Support Services Building (HSSB), 3231 Ridgeway Drive, located in Coralville, IA 52241. This position is eligible to participate in 100% remote work after the initial training and onboarding has been completed. Remote work must be performed at a location within the state of Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and the employee travel policy when working at a remote location.</p><p><b>
Job Duties and Responsibilities:</b></p><ul><li><p>
Establishes effective and collaborative relationships with members of the hospital community to improve accuracy and completeness of acute inpatient documentation, especially with providers, Health Information Management coding staff, hospital administration, and other patient caregivers.</p></li><li><p>
Demonstrate knowledge of MS-DRGs, APR-DRGs, documentation opportunities, clinical documentation requirements, and inpatient quality/safety metrics.</p></li><li><p>
Consistently attends huddles or rounds on units, as directed by department leadership.</p></li><li><p>
Provides consistent education on clinical documentation opportunities, hospital coding and/or reimbursement issues, as well as performance improvement methodologies to all members of the hospital community.</p></li><li><p>
Conduct record reconciliation and communicates effectively with hospital coding staff to assign an appropriate working DRG.</p></li><li><p>
Documents appropriately in the 3M&copy; Clinical Documentation Improvement module.</p></li><li><p>
Demonstrates an understanding of the importance of capturing all potential secondary diagnosis for coding purposes.</p></li><li><p>
Maintains thorough and current knowledge of clinical care and treatment of assigned patient populations to critically assess appropriateness of documentation.</p></li><li><p>
Comply with departmental standards regarding attendance, documentation, departmental workflows, continuous quality improvement and statistics, departmental policies and procedures, and the Code of Ethics.</p></li><li><p>
Effectively collaborates and respectfully communicates with fellow CDI team members, the hospital coding team, and quality-driven workgroups to ensure appropriate CDI practices and accurate application of coding/documentation principals.</p></li><li><p>
Actively participate in office and/or intradepartmental committees.</p></li><li><p>
Performs other projects or responsibilities as assigned.</p></li></ul><p><b>
Percent of Time</b>: 100% (full-time)</p><p><b>
Work schedule</b>: Some flexibility between the hours of 7:00 AM and 5:00 PM, Monday through Friday.</p><p><b>
Location</b>: Initial onboarding and training will be completed at the<b> </b>Healthcare Support Services Building (HSSB), located at 3231 Ridgeway Drive in Coralville, IA 52241. This position is eligible to participate in 100% remote work after the initial training and onboarding has been completed. Remote work must be performed at a location within the state of Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and the employee travel policy when working at a remote location.</p><p><b>
Salary level 5A. </b>Starting salary will be based on applicant qualifications and related/relevant experience.<b> </b>To view the full pay range for salary level 5A: Professional and Scientific Pay Structures | University Human Resources - The University of Iowa.</p><p><b>
Benefits Highlights:</b><b> </b>Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. Complete information regarding the full benefits package may be viewed at: https://hr.uiowa.edu/benefits.</p>
<div><p><b>Required Qualifications:</b></p><ul><li><p>
A bachelor&rsquo;s degree in nursing or a master's degree in nursing (MNHP or MSN) is required.</p></li><li><p>
A current license to practice nursing in Iowa is required.</p></li><li><p>
Three years of recent (within the last 10 years) of inpatient nursing experience in a medical-surgical, and/or ICU setting, and/or recent work experience as a Clinical Documentation Specialist, CDI nurse, or healthcare quality professional with specific medical record review experience are required.</p></li><li><p>
Must obtain CCDS (Certified Clinical Documentation Specialist) certification within 3 years of hire.</p></li><li><p>
Professional written and verbal communication skills are required</p></li><li><p>
Demonstrates the ability to provide effective education in a variety of styles, including formal presentations.</p></li><li><p>
Proficiency with computer software applications (i.e., Microsoft applications) is required</p></li><li><p>
Demonstrates excellent interpersonal skills with physicians, nursing staff, and interdisciplinary team members as demonstrated through written and verbal communication is required.</p></li><li><p>
Demonstrated organizational, time management and problem-solving skills are required.</p></li></ul><p></p><p><b><br>
Desired Qualifications:</b><b>
</b></p><ul><li><p>Experience with performance improvement methodologies</p></li><li><p>
Experience improving and/or reviewing hospital quality/safety metrics</p></li><li><p>
Experience with data mining and/or data analytics</p></li><li><p>
Advanced certification (i.e., CCDS, CDIP, CPHQ)</p></li></ul><p><b>
Application Process:</b></p><ul><li><p><b>
To be considered for an interview, applicants must upload a current resume and a cover letter</b> <b>that clearly address how they meet the listed required and desired qualifications of this position.</b></p></li><li><p>
Job openings are posted for a minimum of 7 calendar days. Applications will be accepted until 11:59 PM on March 25, or on date of closing.</p></li><li><p>
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check.</p></li><li><p>
Professional references will be requested at a later step in the recruitment process.</p></li><li><p>
This position is not eligible for University of Iowa sponsorship for employment authorization.</p></li><li><p>
For questions, contact Heidi Bodensteiner at heidi-bodensteiner@uiowa.edu.</p></li></ul></div></div><p></p>

Clinical Documentation Specialist

<div>
 The Department of Pharmaceutical Care is seeking a full-time
 <strong>
  Pharmacy Support Services Specialist
 </strong>
 to join our Specialty Pharmacy team. The Support Services Specialist provides prescription support services for patients to assure effective and efficient delivery of health care. This position requires strong computer skills, a high level of attention to detail, accurate documentation skills, strong organizational and problem solving skills, a general knowledge of hospital and prescription billing practices, and excellent customer services skills. This position will work closely with other staff within the hospital to support specialty pharmacy medication adherence management (management of patient refill coordination), complete routine pharmacy billing activities, and assist with shipping issues. This position is located off the main campus at our ACT Building in Iowa City.
 <br/>
 <br/>
 <strong>
  Duties To Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Patient Adherence Management
  </li>
  <ul>
   <li>
    Manage refill services for select patient populations in accordance with department policies and procedures.
   </li>
   <li>
    Communicate via phone and electronically with patients, pharmacist, providers and other health care team members regarding patient adherence issues.
   </li>
   <li>
    Monitor and manage inventory activities related to patient prescription needs.
   </li>
   <li>
    Provide accurate documentation of all patient interactions/assessments as required by accrediting agencies, payers and/or administration.
   </li>
  </ul>
  <li>
   Enrollment of patients in specialty pharmacy services including:
  </li>
  <ul>
   <li>
    Communication with patient, pharmacist and/or provider to gather relevant demographic information, shipping and contact preferences.
   </li>
   <li>
    Provision of appropriate enrollment and contact information.
   </li>
   <li>
    Provides highest customer service experience for patients and providers.
   </li>
  </ul>
  <li>
   Communication/Training:
  </li>
  <ul>
   <li>
    Understand the importance of effective business communication and maintaining professionalism in difficult situations.
   </li>
   <li>
    Participate in orientation of pharmacy technicians, pharmacists, pharmacy residents and others within the department on pharmacy practices.
   </li>
  </ul>
  <li>
   Problem Resolution
  </li>
  <ul>
   <li>
    Provide assistance with the resolution of shipment/delivery issues.
   </li>
   <li>
    Communicate with providers, payors, patients, co-workers, supervisors and departments to resolve complex insurance issues.
   </li>
   <li>
    Provide assistance to patients with billing and claim resolution issues.
   </li>
  </ul>
  <li>
   Provide documentation of all activities as required by accrediting agencies, payers and/or administration, including:
  </li>
  <ul>
   <li>
    Workload statistics (enrolled/active patients, mail outs, etc).
   </li>
   <li>
    Phone statistics.
   </li>
  </ul>
  <li>
   Assists with evaluation and implementation of new policy and procedures.
  </li>
  <ul>
   <li>
    Participate in piloting new workflows/procedures.
   </li>
   <li>
    Assist with preparing training and orientation materials for new procedures.
   </li>
   <li>
    Assist with training and orientation of staff to new procedures.
   </li>
   <li>
    Assist with specialty pharmacy service equipment modifications, reorganization, and additions to implement new policy and procedures.
   </li>
  </ul>
  <li>
   Other duties as assigned
  </li>
  <ul>
   <li>
    Provide cross functional support to assist with communication and enrollment of patients into copay/coinsurance assistance and grant programs.
   </li>
   <li>
    Provide cross functional support to assist with troubleshooting claim payments
    <br/>
   </li>
  </ul>
 </ul>
 Pay Level: 3A https://hr.uiowa.edu/pay/professional-and-scientific-compensation/professional-and-scientific-job-classifications-pay
 <br/>
 <br/>
 <ul>
  <li>
   Education Requirements:
  </li>
  <ul>
   <li>
    Completion of a Bachelor&rsquo;s degree or equivalent combination of education and experience.
   </li>
   <li>
    Iowa Board of Pharmacy registration as Pharmacy Trainee required prior to commencement of employment.
   </li>
   <li>
    Successful completion of the pharmacy technician certification exam within one year of the start of employment.
   </li>
  </ul>
  <li>
   Experience Requirements:
  </li>
  <ul>
   <li>
    Previous experience (typically 6-12 months) in support or customer service.
   </li>
   <li>
    Experience and proficiency with computer software applications (i.e. Microsoft Office Suite &ndash; Word, Excel, Outlook, PowerPoint) or comparable programs.
   </li>
   <li>
    Strong attention to detail and proven ability to gather and analyze data and keep accurate records.
   </li>
   <li>
    Self-motivated with initiative to seek out additional responsibilities and tasks along with generating suggestions for improving workflow.
   </li>
   <li>
    Effective verbal and written communication skills, active listening skills and the ability to maintain professionalism while handling difficult situations.
   </li>
   <li>
    Demonstrate effective problem-solving abilities and meets challenges with resourcefulness.
   </li>
   <li>
    Familiarity with medical terminology.
   </li>
  </ul>
  <li>
   Desired Qualifications:
  </li>
  <ul>
   <li>
    Experience working in a complex hospital system is highly desirable.
   </li>
   <li>
    Experience working in a collaborative team environment is desirable.
   </li>
   <li>
    Pharmacy experience is desirable.
   </li>
   <li>
    Knowledge of healthcare billing, experience working with insurance and/or federal and state assistance programs is desirable.
   </li>
   <li>
    Experience working with multiple technology platforms (i.e. Epic, GE) is desirable.
   </li>
   <li>
    Knowledge and understanding of the Health Insurance Portability and Accountability Act (HIPAA) is desirable.
   </li>
   <li>
    Professional experience working effectively with individuals from a variety of backgrounds and perspectives.
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Position And Application Details
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   In order to be considered for an interview, applicants must upload the following documents and mark them as a &ldquo;Relevant File&rdquo; to the submission:
  </li>
  <ul>
   <li>
    Resume
   </li>
   <li>
    Cover Letter
    <br/>
   </li>
  </ul>
 </ul>
 Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended.
 <br/>
 <br/>
 Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
 <br/>
 <br/>
 Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Teresa Walker at Teresa-Walker@uiowa.edu.
 <br/>
 <br/>
 This position is eligible for a combination of remote work and in-person (hybrid) work within Iowa. To be eligible for the hybrid remote work option, staff must be working in the position for a minimum of 6 months, must have successfully completed all training requirements, and must be meeting or exceeding expectations as assessed in a formal performance review or by leadership. A work arrangement form will be required to be completed prior to the start of remote work. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.
 <br/>
 <br/>
 Additional Information
 <br/>
 <br/>
 <ul>
  <li>
   Classification Title: Support Services Specialist
  </li>
  <li>
   Appointment Type: Professional and Scientific
  </li>
  <li>
   Schedule: Full-time
  </li>
  <li>
   Work Modality Options: Hybrid within Iowa
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Pay Level: 3A
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Contact Information
 <br/>
 <br/>
 <ul>
  <li>
   Organization: Healthcare
  </li>
  <li>
   Contact Name: Teresa Walker
  </li>
  <li>
   Contact Email: Teresa-Walker@uiowa.edu
  </li>
 </ul>
</div>


Pharmacy Support Services Specialist (Hybrid) Offsite Integrated Pharmacy Services Center Campus

<div><div>The Department of Pharmaceutical Care is seeking a full-time <b>Pharmacy Support Services Specialist</b> to join our Specialty Pharmacy team. The Support Services Specialist provides prescription support services for patients to assure effective and efficient delivery of health care. This position requires strong computer skills, a high level of attention to detail, accurate documentation skills, strong organizational and problem solving skills, a general knowledge of hospital and prescription billing practices, and excellent customer services skills. This position will work closely with other staff within the hospital to support specialty pharmacy medication adherence management (management of patient refill coordination), complete routine pharmacy billing activities, and assist with shipping issues. This position is located off the main campus at our ACT Building in Iowa City.</div><div><b>
Duties to include:</b></div><ul><li><div><b>
Patient Adherence Management</b></div><ul><li><div>
Manage refill services for select patient populations in accordance with department policies and procedures.</div></li><li><div>
Communicate via phone and electronically with patients, pharmacist, providers and other health care team members regarding patient adherence issues.</div></li><li><div>
Monitor and manage inventory activities related to patient prescription needs.</div></li><li><div>
Provide accurate documentation of all patient interactions/assessments as required by accrediting agencies, payers and/or administration.</div></li></ul></li><li><div><b>
Enrollment of patients in specialty pharmacy services including:</b></div><ul><li><div>
Communication with patient, pharmacist and/or provider to gather relevant demographic information, shipping and contact preferences.</div></li><li><div>
Provision of appropriate enrollment and contact information.</div></li><li><div>
Provides highest customer service experience for patients and providers.</div></li></ul></li><li><div><b>
Communication/Training:</b></div><ul><li><div>
Understand the importance of effective business communication and maintaining professionalism in difficult situations.</div></li><li><div>
Participate in orientation of pharmacy technicians, pharmacists, pharmacy residents and others within the department on pharmacy practices.</div></li></ul></li><li><div><b>
Problem Resolution</b></div><ul><li><div>
Provide assistance with the resolution of shipment/delivery issues.</div></li><li><div>
Communicate with providers, payors, patients, co-workers, supervisors and departments to resolve complex insurance issues.</div></li><li><div>
Provide assistance to patients with billing and claim resolution issues.</div></li></ul></li><li><div><b>
Provide documentation of all activities as required by accrediting agencies, payers and/or administration, including:</b></div><ul><li><div>
Workload statistics (enrolled/active patients, mail outs, etc).</div></li><li><div>
Phone statistics.</div></li></ul></li><li><div>
A<b>ssists with evaluation and implementation of new policy and procedures.</b></div><ul><li><div>
Participate in piloting new workflows/procedures.</div></li><li><div>
Assist with preparing training and orientation materials for new procedures.</div></li><li><div>
Assist with training and orientation of staff to new procedures.</div></li><li><div>
Assist with specialty pharmacy service equipment modifications, reorganization, and additions to implement new policy and procedures.</div></li></ul></li><li><div><b>
Other duties as assigned</b></div><ul><li><div>
Provide cross functional support to assist with communication and enrollment of patients into copay/coinsurance assistance and grant programs.</div></li><li><div>
Provide cross functional support to assist with troubleshooting claim payments</div></li></ul></li></ul><p>
Pay Level: 3A https://hr.uiowa.edu/pay/professional-and-scientific-compensation/professional-and-scientific-job-classifications-pay</p>
<div><ul><li><div><b>Education Requirements:</b></div><ul><li><div>
Completion of a Bachelor&rsquo;s degree or equivalent combination of education and experience.</div></li><li><div>
Iowa Board of Pharmacy registration as Pharmacy Trainee required prior to commencement of employment.</div></li><li><div>
Successful completion of the pharmacy technician certification exam within one year of the start of employment.</div></li></ul></li><li><div><b>
Experience Requirements:</b></div><ul><li><div>
Previous experience (typically 6-12 months) in support or customer service.</div></li><li><div>
Experience and proficiency with computer software applications (i.e. Microsoft Office Suite &ndash; Word, Excel, Outlook, PowerPoint) or comparable programs.</div></li><li><div>
Strong attention to detail and proven ability to gather and analyze data and keep accurate records.</div></li><li><div>
Self-motivated with initiative to seek out additional responsibilities and tasks along with generating suggestions for improving workflow.</div></li><li><div>
Effective verbal and written communication skills, active listening skills and the ability to maintain professionalism while handling difficult situations.</div></li><li><div>
Demonstrate effective problem-solving abilities and meets challenges with resourcefulness.</div></li><li><div>
Familiarity with medical terminology.</div></li></ul></li><li><div><b>
Desired Qualifications:</b></div><ul><li><div>
Experience working in a complex hospital system is highly desirable.</div></li><li><div>
Experience working in a collaborative team environment is desirable.</div></li><li><div>
Pharmacy experience is desirable.</div></li><li><div>
Knowledge of healthcare billing, experience working with insurance and/or federal and state assistance programs is desirable.</div></li><li><div>
Experience working with multiple technology platforms (i.e. Epic, GE) is desirable.</div></li><li><div>
Knowledge and understanding of the Health Insurance Portability and Accountability Act (HIPAA) is desirable.</div></li><li><div>
Professional experience working effectively with individuals from a variety of backgrounds and perspectives.</div></li></ul></li></ul><div><b>
Position and Application details:</b></div><ul><li><div>
In order to be considered for an interview, applicants must upload the following documents and mark them as a &ldquo;Relevant File&rdquo; to the submission:</div><ul><li><div>
Resume</div></li><li><div>
Cover Letter</div></li></ul></li></ul><div>
Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended.</div><div>
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.<br>
Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Teresa Walker at Teresa-Walker@uiowa.edu.</div><div><p>
This position is eligible for a combination of remote work and in-person (hybrid) work within Iowa. To be eligible for the hybrid remote work option, staff must be working in the position for a minimum of 6 months, must have successfully completed all training requirements, and must be meeting or exceeding expectations as assessed in a formal performance review or by leadership. A work arrangement form will be required to be completed prior to the start of remote work. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.</p></div></div></div><div></div>

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Pharmacy Support Services Specialist (Hybrid) Offsite Integrated Pharmacy Services Center Campus