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pharmacy customer service associate Jobs in Washington

pharmacy customer service associate

pharmacy technician

MedStar Health

<div>About this Job:

General Summary of Position 
Oversees all aspects of Pharmacy activity required to support clinical research for MedStar Health Research Institute. Serves as liaison between Medical Staff Research Coordinators Study Monitors Sponsors and Pharmacy personnel. Ensures compliance with applicable local state and federal regulations involving regulations involving the handling and use of investigational drugs.
Primary Duties and Responsibilities 
<ul><li>
Acts as a liaison to medical staff research coordinators study monitors sponsors and other MedStar research personnel.</li><li>
Assists in the cataloging and storage of research pharmacy records for terminated or closeted studies in compliance with Federal and international regulations.</li><li>
Assists in the development of computer programs and other aids to monitor and improve the Research Pharmacy Program and aids other support personnel.</li><li>
Assists in the preparation and delivery of educational information regarding new research studies.</li><li>
Assists in the preparation and distribution of monthly invoices for research pharmacy activity.</li><li>
Assists in the preparation of guidelines for the proper preparation and handling of research medications based on study protocols and related materials.</li><li>
Performs and maintains records of monthly investigational drug inventory.</li><li>
Prepares doses of oral and parenteral study drug medication under the supervision of a Pharmacist and in accordance with study guidelines.</li><li>
Provides information and assistance to Washington Hospital Center (WHC) Pharmacy Staff regarding investigational drugs.</li><li>
Provides off-hours and weekend service if required in support of investigational therapies being administered to NIA patients.</li><li>
Updates and maintains computer databases of study related activities.</li><li>
Updates and maintains records of the receipt dispensing storage and return or destruction of study related materials in accordance with Federal local and hospital regulations.</li><li>
Updates and maintains required logs and records.</li></ul>
Minimal Qualifications 
Education<ul><li>
Bachelor's degree in a basic science required</li></ul>
Experience<ul><li>
1-2 years Experience in pharmacy research or laboratory setting. Excellent oral and written communication skills required</li></ul>
Knowledge Skills and Abilities<ul><li>
Familiarity with Word Processing and Database Management Computer Programs.</li><li>
Ability to function in a highly structured detail oriented environment.</li></ul>
This position has a hiring range of : USD $19.55 - USD $34.25 /Hr.</div>

Research Pharmacy Assistant

Johnson Controls

<div>We are seeking an HVAC Controls Technician (Building Automation Technician) to join our Federal Systems team based at the Washington Navy Yard. Our dedicated team here is responsible for maintaining and servicing the HVAC mechanical and related control systems for multiple buildings across the site. 


At Johnson Controls, we support our nation&rsquo;s most critical facilities, the people who occupy them, and the missions they enable. Johnson Controls Federal Systems (JCFS) is a specialized team serving as a trusted partner to the federal government. We help modernize U.S. military installations, Department of Defense and other federal agency facilities to be smarter, more resilient, efficient, sustainable, and secure.
 
 
Pay range: $43.00 - $58.00 per hour. Negotiable based on experience. (Non-Union) 
Company Vehicle: Yes 
Shift: Day shift, primarily 6:30am-3:00pm, Monday-Friday 
Benefits: Eligible for benefits on first day of employment 
Vacation: 3 weeks of paid vacation per calendar year 


As a Controls Technician, you will: 
<ul>
<li>Perform preventive maintenance, repair, installation, commissioning, point-to-point checkouts, troubleshooting and/or replacement of HVAC controls systems (BAS systems) and related mechanical equipment; most work will involve Johnson Controls Metasys and Distech controls</li>
<li>Diagnose and repair a variety of electronic and digital control system malfunctions</li>
<li>Test and perform modifications to systems software when needed</li>
<li>Assist with sketching and documenting field changes and discrepancies for engineering corrections and drawings</li>
<li>Provide training and associated manuals and documentation to customers on electronic control systems operations</li>
<li>Help mechanical staff troubleshoot issues and may help with minor mechanical maintenance</li>
<li>Ensure work performed complies with company, federal regulations, industry standards and guidelines, and customer requirements</li>
<li>Compile project documentation, such as certificate of completion, customer training forms, training certificates and punch lists</li>
<li>Conduct self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines; completes certifications as required</li>
<li>Read and properly interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics and operational product manuals</li>
<li>Adhere to Johnson Controls and customer safety standards, provide safety awareness leadership and instruction to technicians and subcontractors on Johnson Controls work sites</li></ul> 


Required Qualifications: 
<ul>
<li>5+ years of experience working with HVAC Controls (Direct Digital Controls), VAV's, VRF's, or other related systems and equipment</li>
<li>Knowledge of a variety of electronic or digital controls systems, HVAC controls systems, facilities management systems, site preparation, peripheral equipment installation and servicing techniques</li>
<li>The ability to obtain and maintain required government security clearances and/or badges as required to perform site duties. (This involves a background/character, criminal history, employment, and credit check.)</li></ul> 


Preferred Experience: 
<ul>
<li>Technical knowledge and experience working with Johnson Controls Metasys, Tridium Niagara, or Distech Direct Digital Control (DDC) system</li>
<li>Programming and/or troubleshooting various brands of HVAC controls products is highly desired (Johnson Controls, Honeywell, Siemens, Delta, Distech, Carrier, ALC, Andover)</li>
<li>Experience with BAS communication protocols including at least one of the following: BACnet MSTP, BACnet IP, N2, P1, Modbus, and/or LON</li>
<li>Experience using SMP, SCT, and/or CCT</li></ul> 


Preferred Education: 
<ul>
<li>Technical Schooling, Bachelor&rsquo;s Degree, or Associate&rsquo;s Degree in Engineering, Electronics, Mechanical systems, Computer technology, HVAC, or a related field, or relevant experience.</li></ul> 


Who We Are

At Johnson Controls (NYSE:JCI), we are One Team working collaboratively to create purposeful solutions that make a difference in the world. We are a Fortune 500 company with more than 100,000 employees worldwide offering the world`s largest portfolio of building technology products, solutions and services. As a member of our Federal Systems team, your work matters. We value and recognize your contributions and want to help you succeed. We invest in our employees, provide opportunities for growth and advancement, and foster a culture of inclusion and respect. 


To learn more about who we are and what we do, please check out our Take a Journey video. 

Recently, Johnson Controls has been recognized by several organizations for leadership in Environment, Sustainability and Governance, as well as innovations in smart building platforms: 
<ul>
<li>Named to FORTUNE&rsquo;s &ldquo;Most Admired Companies&rdquo; List</li>
<li>Corporate Knights Global 100 Most Sustainable Corporations in the World</li>
<li>Named to Forbes Net Zero Leaders list</li>
<li>CDP 2023 Climate Change 'A List'</li>
<li>Ranked 67 on the Drucker Institute&rsquo;s list of best-managed companies in America</li>
<li>Forbes Best Employers for Diversity</li>
<li>Newsweek America&rsquo;s Greatest Workplaces for Diversity</li>
<li>Ethisphere 2024 World's Most Ethical Companies list for the 17th time</li>
<li>Newsweek America&rsquo;s Greatest Workplaces for Women in 2024</li>
<li>Named to Newsweek America&rsquo;s Greatest Workplaces for Veterans 2024 / 2025 listing</li>
<li>Named to Forbes America&rsquo;s Best Employers for Veterans 2024</li>
<li>Named one of the top military friendly employers by military.com.</li> 
</ul>
Johnson Controls is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers 


Division: JCFS (Johnson Controls Federal Systems) 


#LI-JW2 

#LI-Onsite</div>

HVAC Controls Technician, Washington Navy Yard (Job Number: 1645)

Hillis-Carnes Engineering Associates, Inc.

<div>HURRY! $500 SIGN-ON BONUS* $$$ for all new hires! An additional bonus for one year of service!
Founded in 2015, Hillis-Carnes Capitol Services, PLLC (HCCS) is a top-tier, multi-disciplined, employee-owned, engineering firm with a demonstrated history of success! We're looking for motivated candidates to fill the roles of Entry-level or Senior-level Engineering Technician in our office located in Washington, DC. Competitive starting pay based on prior experience, overtime work available, and $500 signing bonus! These are great starting roles in the engineering and construction industries!
Responsibilities:<ul><li>
Perform field observations and testing of construction materials including soil, concrete, asphalt, masonry, reinforcing steel, and sprayed-on fireproofing.</li><li>
Report observations and findings to project team verbally and/or in writing.</li><li>
Interacting with senior staff members on a variety of projects, as needed.</li><li>
Promoting a safe workplace and proper use of PPE.</li><li>
Successfully complete necessary certifications (company-paid) to perform testing and inspection tasks.<ul><li>
Pay raises will be provided for successful completion of certifications!</li></ul></li></ul>
Qualifications:<ul><li>
High School degree or GED equivalent (Associate's or Bachelor's degree in Engineering or Geology a plus)</li><li>
Valid (ACI, AWS, ICC, NICET, NRCA, etc.) certifications are a plus and will result in higher starting pay!</li><li>
Ability to meet pre-employment criteria, including motor vehicle record.</li><li>
Provide suitable personal car for use on job sites. Mileage will be reimbursed.</li><li>
Possess good oral and written communication skills.</li><li>
Ability to perform basic mathematic computations.</li><li>
Interest in working outdoors on construction sites.</li><li>
Ability to lift and/or move up to 60-80 pounds.
</li></ul>Compensation and Benefits:<ul><li>
$500 signing bonus!</li><li>
Competitive starting pay based on prior experience.</li><li>
Overtime work available.</li><li>
Company stock as an employee owner!</li><li>
100% Employer-Paid Benefits, that include including Long-Term Disability, Basic Life &amp; Employee Assistance Program).</li><li>
Healthcare and dental insurance (w/ Health Savings Account Option)</li><li>
Disability insurance</li><li>
401k with Company Match.</li><li>
Tuition reimbursement.</li><li>
Generous compensation for Employee-Referrals.</li></ul>
Check out our website to learn more about us at www.hilliscarnesdc.com!
Minorities and Woman are encouraged to apply.
EOE
*$250 sign-on bonus paid after successfully completing 90 days*; $250 paid after one year of service.</div>

Engineering Technician

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Position Summary 
Revenue Integrity Informatics is seeking a Lead Director - Revenue Integrity Informatics (Medicaid) to join our highly dynamic Risk Adjustment analytics team. This senior-level role will provide strategic and operational leadership for all Medicaid risk adjustment analytics, reporting, and informatics functions to ensure complete, accurate, and compliant revenue capture.
This leader oversees the end-to-end risk adjustment lifecycle, including data management, suspecting, analytic insights, risk score reconciliation, and performance monitoring. They partner closely with clinical, actuarial, finance, market plans, and compliance stakeholders to support health plan and enterprise initiatives while ensuring alignment with state Medicaid and CMS regulatory requirements.
The Lead Director should also demonstrate leadership in innovation and adoption of modern technologies, data platforms, machine learning, process automation, AI, and data science for optimized insights, workflows, reporting, and process controls. This role will lead a team of managers and individual contributors with backgrounds in data science, analytics, statistics, data engineering, and informatics.
Key Responsibilities 
1. Strategic Leadership<ul><li>
Define and execute Medicaid risk adjustment strategy across markets and plans</li><li>
Lead and deliver high-impact strategic initiatives that improve revenue accuracy, compliance, and overall performance</li><li>
Align risk adjustment programs with state Medicaid models (e.g., CDPS, CRG, or state-specific methodologies)</li><li>
Represent risk adjustment Medicaid informatics in executive forums to drive alignment on strategic goals and translate analytics into actionable financial and operational strategies</li></ul>
2. Performance Analytics &amp; Reporting<ul><li>
Oversee health plan performance using advanced analytics and use proactive data insights to drive strategies and evidence-based decision-making</li><li>
Lead development of scalable data pipelines and reporting frameworks using claims, encounters, pharmacy, and clinical data</li><li>
Lead advanced analytics for risk score development, predictive modeling, forecasting, trend analysis, and opportunity identification</li><li>
Ensure accuracy, integrity and completeness of Medicaid encounter submissions and data</li><li>
Defines data analysis methodologies, subsequently driving predictive and prescriptive analytics projects and communicating insights to key stakeholders.</li></ul>
3. Risk Score Integrity &amp; Reconciliation<ul><li>
Establish and oversee processes to ensure accuracy, completeness, and integrity of risk capture</li><li>
Lead reconciliation of plan-calculated risk scores to state-reported scores, including variance analysis and root cause identification</li><li>
Monitor and validate encounter data submissions and their downstream impact on state risk scoring and payments</li><li>
Partner with actuarial and finance teams to ensure alignment between risk scores, revenue projections, and state payments</li><li>
Ensure readiness for state audits and external reviews through robust data validation and documentation practices</li><li>
Stay current on evolving Medicaid policies, state methodologies, and reporting requirements</li></ul>
4. Risk Adjustment Operational &amp; Program Insights<ul><li>
Direct suspecting logic development, gap identification, and prioritization strategies for operational programs and interventions</li><li>
Measure and evaluate program performance and locate opportunities for expansion, improvement, or savings</li><li>
Establish program KPIs to monitor intervention effectiveness</li><li>
Partner with clinical operations and vendor teams to ensure alignment with state requirements</li><li>
Align data strategies with value-based initiatives and provider-level drilldowns for consistent performance management across markets</li></ul>
5. Team Leadership &amp; Talent Development<ul><li>
Lead and develop a high-performing, multidisciplinary team spanning informatics, risk analytics, reporting, and operational program support</li><li>
Define a clear organizational structure, aligning roles across strategy, analytics, and process execution to ensure end-to-end accountability</li><li>
Establish governance frameworks for prioritization and execution of risk adjustment initiatives, ensuring alignment with enterprise goals, market needs, and regulatory timelines</li><li>
Drive integration across analytics and operations, ensuring that insights are translated into actionable intervention programs and measurable outcomes</li><li>
Develop talent strategy including coaching and mentorship of advanced analytics, Medicaid risk models, and leadership capabilities</li><li>
Foster a culture of data integrity, accountability, and continuous improvement optimization of workflows and analytic methodologies</li><li>
Ensure scalability and sustainability of operations by standardizing tools, reporting, and processes across markets</li><li>
Leverage automation and data infrastructure improvements to reduce manual effort and increase speed to insight</li></ul> 
Required Qualifications<ul><li>
10+ years of experience in healthcare analytics and reporting, risk adjustment including relevant working knowledge with claims</li><li>
3+ years of leadership experience including people managing, coaching, or mentoring team members</li><li>
Advanced technical skills in SAS, SQL, Python, or cloud-based analytics platforms (e.g. BigQuery, Snowflake, Databricks, or similar)</li><li>
Expertise in state and regulatory requirements, risk adjustment methodologies, and encounter data processes</li><li>
Strong knowledge of risk models (e.g., CDPS, CRG, HCC) and state reconciliation processes</li><li>
Proven ability to develop and execute strategic initiatives that deliver measurable business outcomes</li><li>
Demonstrated leadership experience managing cross-functional teams and large-scale programs</li><li>
Experience with data visualization tools (e.g. Tableau, Power BI, QuickSight, Looker, etc.).</li></ul> 
Preferred Qualifications<ul><li>
Knowledge of Medicaid Risk Adjustment</li><li>
Working with Medicaid Risk models</li><li>
Master&rsquo;s degree (e.g., Health Informatics, Data Science, Actuarial, Statistics, or MBA) preferred</li><li>
Experience working within a large national health plan or payer organization</li></ul> 
Education
Bachelor's degree preferred/specialized training/relevant professional qualification.
Pay Range
The typical pay range for this role is:
$100,000.00 - $231,540.00 
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company&rsquo;s equity award program. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. 
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. 
Additional details about available benefits are provided during the application process and on Benefits Moments. 
We anticipate the application window for this opening will close on: 07/31/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Lead Director, Healthcare Medicaid Risk Adjustment Analytics

DC PUBLIC LIBRARY

<div></div><div><div><div>JOB SUMMARY<div>
This position is located in the Collections Division at the Martin Luther King Jr. Memorial Library, the District of Columbia Public Library (DCPL) System, which serves the entire Washington metropolitan area. The Library System is comprised of the Central Library, 24 neighborhood branch libraries and employs over 400 employees. The Library is making a number of service improvements and embarking on a major transformation into a 21st century library system. The new state-of-the-art system will have innovative programs, advanced technology, expanded literacy services, modern and welcoming facilities, and robust collections, as well as serve as a national model for libraries around the nation.</div><div></div><div> 
The Library Technician processes all new materials acquired by the library; provides the library with properly prepared materials that are ready for public and staff use, and assists in collection maintenance activities.</div><div></div> 
 A MESSAGE FROM THE CHIEF OF PUBLIC SERVICES
Chief T. Alston | Public Service Announcement 
MAJOR DUTIES AND RESPONSIBILITIES<ul><li>
Unpacks and receives new materials. Compares receipt of item to packing slips.</li><li>
Sorts materials by format, age level, language or related categories. Forwards verified packing slips to Acquisitions Unit.</li><li>
Processes books and media materials for collections by affixing stamps, labels, security devices, barcodes and protective covers. Repackages media in cases.</li><li>
Prints call number labels and affixes to items.</li><li>
Mends print and audiovisual materials by relabeling, taping, photocopying missing pages and cleaning covers.</li><li>
Sorts all newly processed materials for distribution and verifies that all materials are shelf- ready.</li><li>
Sorts and shelves materials to prepare new collections and for assigned projects</li><li>
Processes withdrawn materials, deleting items in the automated system</li><li>
Workflows Cataloging Module items for liquidation. Receives computer training on a continuing basis as new and/or amended procedures are developed.</li><li>
Performs other related duties as assigned.</li></ul> 
MINIMUM QUALIFICATION REQUIREMENTS<ul><li>
Must have a High School diploma or equivalent educational certification (GED).</li><li>
Minimum of 1 year of direct, in-person customer service experience.</li><li>
Skilled in Microsoft Office, including the ability to create and edit documents, spreadsheets, and professional correspondence using Word, Excel, and Outlook.</li><li>
Able to provide technology and operational support involving the use of computers, automated library systems, digital applications, and equipment necessary to ensure efficient branch operations and high‑quality customer service.</li><li>
Ability to communicate effectively in both oral and written form.</li></ul>
LICENSES AND CERTIFICATIONS
NONE 
WORKING CONDITIONS/ENVIRONMENT
The work is performed in an office setting. 
DISTRICT REFERENCE CHECK
All applicants who are current or former District of Columbia Government employees will be subject to a background examination prior to the issuance of a conditional offer of employment. This review will include coordination with District agencies where the applicant is currently or was previously employed. The purpose of this examination is to verify the applicant&rsquo;s employment standing and determine eligibility for rehire, reassignment, or promotion within the District government. Applicants found not to be in good standing may be deemed ineligible for further consideration.
By applying to this vacancy announcement, you hereby authorize the District of Columbia Public Library to conduct a background examination and reference check, including coordination with any District agencies where you are currently or was previously employed, to verify your employment standing and assess your eligibility for continued employment consideration. 
GENERAL SUITABILITY SCREENING
This position is subject to general suitability screening; verification of employment history, reference checks and degree/license, as applicable. The appointee to the position may be offered employment contingent upon receipt of a satisfactory general suitability screening. 
ENHANCED SUITABILITY SCREENING
The position for which the individual is applying has been identified and designated as protection sensitive suitability screening; If tentatively selected for the position, a criminal background check, traffic record check, consumer credit check, and mandatory drug and alcohol test will be conducted (as appropriate); and the appointee to the position may be offered employment contingent upon receipt of a satisfactory enhanced suitability screening. 
OTHER SIGNIFICANT FACTORS
Type of Appointment: Career Service Regular
Tour of Duty/Schedule: This position primarily works during standard business hours with flexibility to perform duties during evenings and weekends to support operational needs.
Department: Public Services | Collections
Collective Bargaining Unit: This position is covered under a collective bargaining agreement
Promotion Potential: None
Appointed Salary: The selected incumbent will be appointed at the appropriate salary rate of CS-06
Budgeted Salary &ndash; This position is budgeted for the minimum salary of $46,437 to the maximum salary of $51,291.
Must be authorized to work in the U.S 
IMPORTANT NOTE: We appreciate every applicant&rsquo;s interest. However, only those who meet the qualifications and are considered by the hiring committee or interview panel will be contacted for the next steps in the recruitment process. 
RESIDENCY REQUIREMENT
Applicants claiming residency preference will be required to maintain residency in the District of Columbia for a minimum of seven (7) years. Failure to do so may result in forfeiture of employment.
If the position you are applying for is in the Career, Management Supervisory, or Educational Service at an annual salary of one hundred fifty thousand dollars ($150,000) or more, you must establish residency in the District of Columbia within one hundred eighty (180) days of the effective date of the appointment and continue to maintain residency within the District of Columbia throughout the duration of the appointment. 
EMPLOYMENT BENEFITS
Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the District of Columbia government's retirement plan. However, if selectee was previously employed in the District of Columbia government under an appointment for which he/she was eligible for Civil Service Retirement (CSR), contributions to CSR will resume upon re-employment. 
EQUAL EMPLOYMENT OPPORTUNITY
The District of Columbia Government does not discriminate or retaliate in employment on the basis of race, color, religion, sex, pregnancy, gender identity and expression, national origin, family responsibilities, political affiliation, sexual orientation, marital status, homeless status, disability, genetic information, age, membership in an employee organization, participation in a legally protected activity, parental status, matriculation, personal appearance, credit information, status as a victim or family member of a victim of domestic violence, sexual offense, or stalking, military service, or other non-merit factor.</div></div></div>

Library Technician (Collections) CS-06

US Merit Systems Protection Board

Statistician