customer service representative Jobs in Washington

customer service representative

front desk associate

pharmaceutical sales representative Jobs in Washington

pharmaceutical sales representative

pharmacy technician

research pharmacy assistant Jobs in Washington

research pharmacy assistant

pharmacy customer service associate

MedStar Health

<div>About this Job:
<p><b>
General Summary of Position</b><br>
Oversees all aspects of Pharmacy activity required to support clinical research for MedStar Health Research Institute. Serves as liaison between Medical Staff Research Coordinators Study Monitors Sponsors and Pharmacy personnel. Ensures compliance with applicable local state and federal regulations involving regulations involving the handling and use of investigational drugs.</p><p><b>
Primary Duties and Responsibilities</b></p><br>
<p></p><ul><li>
Acts as a liaison to medical staff research coordinators study monitors sponsors and other MedStar research personnel.</li><li>
Assists in the cataloging and storage of research pharmacy records for terminated or closeted studies in compliance with Federal and international regulations.</li><li>
Assists in the development of computer programs and other aids to monitor and improve the Research Pharmacy Program and aids other support personnel.</li><li>
Assists in the preparation and delivery of educational information regarding new research studies.</li><li>
Assists in the preparation and distribution of monthly invoices for research pharmacy activity.</li><li>
Assists in the preparation of guidelines for the proper preparation and handling of research medications based on study protocols and related materials.</li><li>
Performs and maintains records of monthly investigational drug inventory.</li><li>
Prepares doses of oral and parenteral study drug medication under the supervision of a Pharmacist and in accordance with study guidelines.</li><li>
Provides information and assistance to Washington Hospital Center (WHC) Pharmacy Staff regarding investigational drugs.</li><li>
Provides off-hours and weekend service if required in support of investigational therapies being administered to NIA patients.</li><li>
Updates and maintains computer databases of study related activities.</li><li>
Updates and maintains records of the receipt dispensing storage and return or destruction of study related materials in accordance with Federal local and hospital regulations.</li><li>
Updates and maintains required logs and records.</li></ul><p><b>
Minimal Qualifications</b><br>
<b>Education</b></p><ul><li>
Bachelor's degree in a basic science required</li></ul><p><b>
Experience</b></p><ul><li>
1-2 years Experience in pharmacy research or laboratory setting. Excellent oral and written communication skills required</li></ul><p><b>
Knowledge Skills and Abilities</b></p><ul><li>
Familiarity with Word Processing and Database Management Computer Programs.</li><li>
Ability to function in a highly structured detail oriented environment.</li></ul>
This position has a hiring range of : USD $19.55 - USD $34.25 /Hr.</div>

Research Pharmacy Assistant

Trinity College

<div><div><b>Salary: $18.40 hourly rate</b></div><div></div><div><br>
The Sister Helen Sheehan Library at Trinity Washington University located in Washington, D.C. is seeking a part-time Library Associate to join our dedicated, service-oriented team. We're looking for an enthusiastic and flexible individual who can thrive in a dynamic academic environment and help us fulfill our mission of providing exceptional service to the University community.</div><div></div><div><br>
This position is ideal for someone who enjoys a variety of tasks and has a passion for connecting people with information. The Library Associate plays a key role in multiple library functions, including public services, technical services, and student staff supervision. The successful candidate will report to the University Librarian and will be a key contributor to our team's success, working with moderate supervision to support library operations.</div><div></div><div><b><br>
Duties and Responsibilities:</b></div><div></div><div><br>
The Library Associate supports our team of librarians and the University Librarian. This role is a great opportunity to make a direct impact on the student experience. Core duties include, but are not limited to:</div><div></div><div><br>
The Library Associate supports Librarians and the University Librarian. Duties may include, but are not limited to the following:</div><div></div><ul><li><b><br>
Front-line Patron Services</b>: Providing courteous and efficient assistance to patrons with circulation services (checking materials in and out using our ILS, Alma), course reserves, and interlibrary loan requests.</li><li><b>
Reference and Research Support</b>: Assisting patrons in locating and using both digital and print resources, helping to build their information literacy skills.</li><li><b>
Supervision and Mentorship</b>: Delegating tasks, training, and supervising student workers, fostering a collaborative and supportive team environment.</li><li><b>
Technical Services</b>: Assisting with the processing of new library materials, including books and periodicals, using systems like OCLC and our ILS.</li><li><b>
Collection and Program Support</b>: Helping with the maintenance of library collections, creating engaging book displays, and assisting with library programming and events.</li><li><b>
Administrative Tasks</b>: Responding to inquiries via the library email, managing media room schedules, and troubleshooting basic technology issues (e.g., printing problems).</li><li><b>
Resource Coordination</b>: Coordinating the timely retrieval and delivery of books and journal articles for individuals and partner institutions.</li><li><b>
Policy and Procedure Implementation</b>: Administering library policies and assisting with the implementation of new procedures and services to enhance efficiency and patron experience.</li><li><b>
Weekend Desk Rotation</b>: Serving on the weekend reference desk rotation as part of a shared team schedule.</li></ul><div></div><div><b><br>
Requirements and Qualifications:</b></div><div></div><div><br>
We are seeking a candidate with a strong service ethic and the ability to adapt to a rapidly changing library landscape.</div><ul><li>
Bachelor&rsquo;s degree is required.</li><li>
Experience with automated library systems (ILS) and online databases is highly desirable.</li><li>
Demonstrated ability to perform detailed computer work and to quickly learn new library-related software.</li><li>
Strong oral and written communication skills, with a proven ability to interact professionally and effectively with students, faculty, staff, and the public.</li><li>
Exceptional customer service, organizational, and interpersonal skills.</li><li>
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) or similar software.</li><li>
A proven ability to supervise and mentor others.</li><li>
The ability to work independently and as part of a team in a collaborative environment.</li><li>
A friendly, courteous, and professional demeanor that represents the library and University in a positive light.</li><li>
Have the ability to work 20-25 hours per week, and available to work Monday-through-Saturday 8:15am to 2:15pm based on the Library's needs.</li></ul><div></div><div><br>
Trinity offers comprehensive and competitive benefits to part-time employees to include, Dependent Care Flexible Spending Account, Transit Expense Account, Employee Assistance Program (EAP), Supplemental Personal Insurance (Aflac), 403(b) Retirement Plan, General Leave, Paid Holidays, Trinity Center Membership, On-Campus Parking, Shuttle Bus Service and Dining Services.</div><div></div><div><i><br>
Trinity is dedicated to the achievement of excellence and diversity among its students, faculty and staff. Trinity is committed to fostering a diverse and inclusive community and strongly encourages all qualified individuals to apply.</i></div></div><div></div>

Library Associate

Famous Footwear

As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture where customers say, “I’ll take it” and are loyal to your store, our brands, and our company. You are a team player, celebrating individual and team successes. You are committed to staying informed about trends and sharing that knowledge with customers, ultimately building engaging customer experiences. Most importantly, you LOVE shoes and regardless of your style, you help every person who enters the store experience a little bit of that Famous Feeling.
<br><br>
What You’ll be Doing
<br><br>
<ul>
<li>Ace Retail Operations: You’ll ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are dialed in, keeping the store running like a tightly laced sneaker. Utilizing our company standards as a framework for success, you’ll deliver on our goal of keeping the store clean, organized, and all our famous styles easily shoppable.</li>
<li>Be a Famous Culture Influencer: Champion our Famous culture with pride by embodying the behaviors that power our Customer Connection. You’ll provide stellar customer engagement, leaving customers wowed with consistently top-notch experiences powered by your attentiveness and determination to deliver them the styles and brands they crave.</li>
<li>Elevate to Your Goal-Crushing Era: You’ll bring your best to each day; take accountability for your effort and its impact on Famous Footwear’s overall performance. You’ll review store performance and drive sales with purpose and urgency to achieve goals. Every shoe sale counts! As a ‘goal-getter’, you deliver clear, concise and timely communications to the entire store team and employ active listening to ensure understanding among teammates.</li>
<li>Act with Integrity: Your high standards will keep you sticking to company policies and procedures. Always acting with integrity, you’ll be open to and seek feedback to improve your skillset and further your professional development!</li>
<li>Bring the Positive Vibes: Embrace diversity and inclusivity as our team superpower, upholding a work environment where every associate feels included and respected. Maintain a positive and proactive mindset, even in the face of challenges, you’re the type of person to uplift and support others. To help others be their best, you’ll help your teammates be their best selves by assisting with training and development when needed.</li>
<li>Be a Shoe-off: You are shoe-obsessed (no judgment.) When a customer enters the store, you’re a shoe sleuth on the hunt for the perfect styles to suit their needs. It brightens your day to make shoe recommendations and ensure our customers leave the store with the perfect fit…and that Famous Feeling.</li>
</ul>
<b>Essential Functions:</b> Other responsibilities may be performed as needed to ensure the needs of the business are met. Overtime hours may be required to meet business needs.
<br><br>
Perks You’ll Enjoy!
<br><ul>
<li>Our Shoe Discounts. No matter your style, we’ve got your perfect fit covered with a 30% Associate Discount across Caleres’s retail stores – Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.</li>
<li>Relaxed Dress Code & Small Team Environment. You will be a valued member in a supportive and hands-on setting. Our relaxed dress code policy lets you showcase your authentic self while you work.</li>
<li>Daily Access to Pay. Love an early pay day? Get paid as you earn (without the fees) with Dayforce Wallet.</li>
<li>Ease of Transferring Locations. We have over 850 store locations you can easily transfer within.</li>
<li>Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow their careers at our corporate offices.</li>
<li>Employee Assistance Programs. Receive 24/7 access to a comprehensive suite of individual support options, including emotional support, work-life solutions, legal guidance, financial resources and more, via online & phone.</li>
<li>Benefit Offerings: PTO, Health, and Retirement for eligible full-time associates. To learn more details about our Total Rewards program, visit www.yourcaleres.com.</li>
</ul>
Preferred Qualifications & Education
<br><ul>
<li>High School Diploma/GED</li>
<li>Able to build constructive and effective relationships within store</li>
<li>Demonstrates an ability to communicate positively with store associates at all levels</li>
<li>Must exercise independent judgment and discretion partnering with Store Sales Manager as needed</li>
<li>Strong working knowledge of general retail practices and procedures</li>
<li>Ability to work effectively within a team</li>
<li>Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, weekends and extended hours</li>
</ul>
Physical Requirements and/or Environment
<br><ul>
<li>Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques;</li>
<li>Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting;</li>
<li>Ability to be mobile on the sales floor for extended periods of time.</li>
</ul>


Part-Time Sales Associate - Famous Footwear

NIMA Corporation

<div></div><div><p><b>Nash Harbor Solutions (NHS)</b> is seeking qualified and motivated <b>IT Help Desk Specialists (Journeyman Computer Support Specialists)</b> to support a Federal customer in Washington, DC. This position is contingent upon contract award and offers the opportunity to provide critical enterprise IT support services in a dynamic, mission-focused environment.</p><p>
The selected candidate will play a key role in supporting end users across Windows, macOS, and mobile device environments while contributing to endpoint management, identity and access administration, cybersecurity compliance, and enterprise technology modernization initiatives. Successful candidates will possess strong technical troubleshooting skills, a customer-focused mindset, and the ability to thrive in a fast-paced Federal IT environment.</p><div>
This position is expected to be primarily onsite in Washington, DC, with occasional support at alternate facilities in Virginia. If you are passionate about delivering exceptional technical support, solving complex IT challenges, and supporting mission-critical operations, we encourage you to apply and join our growing team of professionals dedicated to serving Federal customers.</div><p></p><div><b><br>
Responsibilities</b></div><br>
The IT Help Desk Specialist (Journeyman Computer Support Specialist) will perform the following duties:<div><ul><li>
Provide advanced technical support and troubleshooting services for agency personnel across Windows, macOS, and mobile device environments.</li><li>
Inspect, image, configure, inventory, and deploy desktop computers, laptops, mobile devices, and related hardware in accordance with agency standards.</li><li>
Install, configure, maintain, troubleshoot, and repair hardware, software, peripherals, operating systems, firmware, and security updates.</li><li>
Register, configure, and support enterprise mobile devices using approved Mobile Device Management (MDM) platforms.</li><li>
Deploy software packages and configuration baselines using endpoint management tools such as Ivanti, KACE, Microsoft Intune, JAMF, or equivalent technologies.</li><li>
Execute system validation and verification testing to ensure devices meet security, imaging, and compliance requirements.</li><li>
Diagnose and resolve complex hardware, software, authentication, identity management, network connectivity, and endpoint performance issues.</li><li>
Administer Microsoft Entra ID (Azure AD) and Active Directory environments, including user account provisioning, group policy adjustments, and identity lifecycle management.</li><li>
Support macOS administration, including device enrollment, configuration profiles, FileVault management, and enterprise authentication integration.</li><li>
Provide Tier II technical support while assisting Tier I personnel through mentoring, technical guidance, escalation support, and development of standard operating procedures.</li><li>
Create, update, and maintain technical documentation, knowledge base articles, user guides, and standard operating procedures.</li><li>
Coordinate with Service Desk, Network Operations, Cloud Services, Engineering, and Cybersecurity teams to resolve technical issues and support enterprise operations.</li><li>
Communicate effectively with end users regarding ticket status, issue resolution, and technical guidance while maintaining exceptional customer service.</li><li>
Replace defective or obsolete hardware and software components and maintain accurate asset inventory records.</li><li>
Analyze recurring technical issues and problem trends, identify root causes, recommend process improvements, and implement corrective actions.</li><li>
Apply Zero Trust security principles and information assurance best practices when supporting endpoint devices, identity management, and customer systems.</li><li>
Perform secure media sanitization and destruction using approved tools and maintain required documentation.</li><li>
Support workstation refreshes, system migrations, hardware deployments, and data recovery activities.</li><li>
Participate in patch management, vulnerability remediation, imaging improvements, endpoint automation, and configuration management initiatives.</li><li>
Assist with incident response, outage resolution, emergency support, and other special IT projects as assigned by the Contracting Officer's Representative (COR).</li></ul></div><div></div><p><b><br>
Minimum Qualifications:</b></p><div><ul><li>
Experience providing enterprise-level technical support for Windows and macOS operating systems.</li><li>
Experience deploying, configuring, imaging, and maintaining desktop computers, laptops, and mobile devices.</li><li>
Experience supporting endpoint management platforms such as Microsoft Intune, JAMF, Ivanti, KACE, or similar enterprise management solutions.</li><li>
Experience administering Microsoft Entra ID (Azure Active Directory), Active Directory, Multi-Factor Authentication (MFA), and Identity and Access Management (IAM).</li><li>
Experience troubleshooting authentication, connectivity, endpoint performance, and operating system issues.</li><li>
Working knowledge of cloud and hybrid environments, including AWS-hosted resources and identity integrations.</li><li>
Knowledge of Zero Trust architecture, endpoint security, patch management, configuration management, and automated deployment processes.</li><li>
Strong analytical, troubleshooting, and customer service skills.</li><li>
Excellent written and verbal communication skills with the ability to prepare technical documentation and mentor junior personnel.</li><li>
Ability to prioritize multiple tasks while delivering responsive, high-quality customer support in a fast-paced enterprise environment.</li></ul></div><p><b>
Preferred Certifications:</b></p><div><ul><li>
CompTIA Security+</li><li>
Microsoft Certified: Endpoint Administrator Associate (or equivalent)</li><li>
Apple Certified IT Professional</li><li>
AWS Certified Cloud Practitioner (or higher)</li><li>
ITIL Foundation Certification</li><li>
AWS Certified SysOps Administrator &ndash; Associate</li></ul></div><p><b>
Preferred Qualifications:</b></p><ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or a closely related field</li></ul><div></div><p><b><br>
Security Requirements:</b></p><p>
Contractor personnel must be U.S. citizens, lawful permanent residents, or H-1B visa holders who satisfy all contract eligibility requirements. Personnel must successfully complete an FBI fingerprint-based background investigation, comply with all CBO security requirements, complete required cybersecurity and security awareness training, and execute all required non-disclosure agreements prior to performing work.</p><p><b>
Support Hours: </b>Normal support hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. Contractor personnel are expected to work approximately 40 hours per week. Occasional work outside normal business hours may be required to support system outages, emergencies, maintenance activities, or other mission requirements. All overtime must receive prior Government approval.</p><p><b>
Place of Performance:</b></p><p>
Primary work location: Congressional Budget Office (CBO), Ford House Office Building, 2nd and D Streets SW, Washington, DC</p><p>
Occasional support may be required at designated CBO alternate facilities in Manassas, Virginia and Ashburn, Virginia.</p><p><b>
Travel: </b>No routine travel is anticipated.</p><div><b>
Benefits:</b> Medical, Dental, Vision, Flexible Spending Health &amp; Dependent Care Plans, Transit &amp; Parking Spending Plan, Paid Time Off, 401(k) Retirement Savings Plan with Company Match, Parental Leave, Free Life Insurance, Supplemental Life Insurance Plans, Employee Assistance Plan, Tuition Reimbursement, and Referral Bonuses.</div><div></div><div><b><br>
Physical Demands:</b></div><div>
While performing the duties of the job, the incumbent will be exposed to normal demands associated with an office environment. Ability to work on a computer for long periods, and communicate with individuals by telephone, email, and face to face. This position requires the incumbent to have the ability to stand, walk, sit, use hands to finger, handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee must be able to lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.</div><div></div><div><b><br>
Work Environment:</b></div><div>
The noise level in the work environment is usually light to medium.</div><div></div><p><b><br>
Company Overview: </b>Nash Harbor Solutions (NHS) is an SBA-certified Alaska Native Corporation (ANC) 8(a) small business delivering innovative management consulting, enterprise IT, cybersecurity, engineering, acquisition, and mission support services to Federal civilian and Department of Defense customers. NHS combines deep technical expertise with proven program management capabilities to provide secure, scalable, and mission-focused solutions that enable modernization, operational excellence, and measurable results across complex Federal environments.</p><p>
NHS is an Equal Opportunity Employer and is committed to fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Equal employment opportunities are provided in accordance with all applicable laws, including VEVRAA protections for covered veterans. NHS will not discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of others, consistent with applicable law. <b>Nash Harbor Solutions is an E-Verify employer.</b></p><p>
NHS maintains operations in Alexandria, Virginia, with its parent Alaska Native Corporation headquartered in Anchorage, Alaska, supporting Federal customers nationwide.</p></div>

IT Help Desk Specialist

Nationwide IT Services

<div><b>Lead Developer, Senior</b><br>
<b>Location:</b> Washington, DC Metropolitan Area<br>
<b>Employment Type:</b> Full-Time<br>
<b>Clearance Requirement:</b> Must be able to successfully obtain and maintain a <b>Tier 2 (Moderate Risk) Public Trust</b> background investigation before contract performance.<br>
<br>
The Federal Mediation and Conciliation Service (FMCS) is an independent U.S. federal agency dedicated to fostering productive labor-management relationships and helping employers and labor unions resolve workplace disputes without the need for strikes, lockouts, or litigation. Through mediation, arbitration, conflict prevention, and collaborative training programs, FMCS helps improve communication and cooperative problem-solving while administering labor relations programs under federal law to support stable, productive workplaces nationwide.<br>
<br>
<b>Position Overview</b><br>
Nationwide IT Services (NIS) is seeking an accomplished <b>Senior Lead Developer</b> to provide technical leadership and hands-on software engineering support for a Federal Application Development and Support Services (ADSS) program. This individual will lead software development activities across multiple enterprise applications, mentor development teams, establish engineering best practices, and deliver secure, scalable, and maintainable solutions supporting mission-critical business systems.<br>
The Senior Lead Developer will collaborate closely with the Program Manager, Technical Lead / Solution Architect, Government stakeholders, cybersecurity personnel, business analysts, and DevSecOps engineers to support application modernization, cloud migration, operations and maintenance, and the development of new enterprise capabilities.<br>
<br>
<b>Key Responsibilities</b><ul><li>
Serve as the senior technical lead for application development, software engineering, and system enhancement activities.
</li><li>Lead Agile software development teams through all phases of the Software Development Life Cycle (SDLC).
</li><li>Design, develop, test, document, and maintain enterprise applications supporting Federal business operations.
</li><li>Translate functional requirements into scalable, secure, and maintainable software solutions.
</li><li>Lead code reviews and establish coding standards, development practices, and quality assurance processes.
</li><li>Mentor developers and foster continuous improvement across the development team.
</li><li>Develop and maintain RESTful APIs, web services, backend services, and enterprise integrations.
</li><li>Build and enhance Microsoft 365, Power Platform, SharePoint Online, Azure, and .NET-based solutions.
</li><li>Support application modernization and migration from legacy platforms to cloud-native architectures.
</li><li>Collaborate with DevSecOps engineers to implement CI/CD pipelines, automated testing, source control, and deployment automation.
</li><li>Troubleshoot complex application issues and perform root cause analysis.
</li><li>Optimize application performance, scalability, reliability, and maintainability.
</li><li>Develop technical documentation, software design documents, run books, and configuration artifacts.
</li><li>Support Authority to Operate (ATO), vulnerability remediation, secure coding, and cybersecurity compliance activities.
</li><li>Participate in sprint planning, backlog refinement, daily standups, demonstrations, retrospectives, and release planning.
</li><li>Work closely with business stakeholders to evaluate enhancement requests and recommend technical solutions.
</li><li>Assist in estimating development effort, technical planning, and release scheduling.
</li></ul><b>Required Qualifications</b><ul><li>
Bachelor&rsquo;s degree in computer science, Software Engineering, Information Technology, or related discipline.
</li><li>Minimum of <b>8 years</b> of enterprise software development experience.
</li><li>Minimum <b>5 years supporting Federal Government IT systems</b>.
</li><li>Minimum <b>3 years serving in a Lead Developer or Technical Lead role</b>.
</li><li>Extensive experience developing enterprise web applications using Microsoft technologies.
</li><li>Strong understanding of Agile software development methodologies.
</li><li>Experience mentoring software developers and leading technical teams.
</li><li>Excellent analytical, troubleshooting, and problem-solving skills.
</li><li>Strong written and verbal communication skills.
</li></ul><b>Desired Certifications</b><br>
One or more of the following certifications are highly desirable:<ul><li>
Microsoft Certified: Azure Developer Associate
</li><li>Microsoft Certified: Power Platform Developer Associate
</li><li>Microsoft Certified: Azure Administrator Associate
</li><li>Certified Scrum Developer (CSD)
</li><li>Certified ScrumMaster (CSM)
</li><li>SAFe Practitioner
</li><li>Security+ (preferred)
</li></ul><p></p><b>Technical Skills</b><br>
Candidates should possess strong experience in many of the following technologies:<br>
<b>Programming Languages</b><ul><li>
C#
</li><li>.NET Framework
</li><li>.NET Core / .NET
</li><li>ASP.NET MVC
</li><li>ASP.NET Core
</li><li>JavaScript
</li><li>TypeScript
</li><li>HTML5
</li><li>CSS3
</li><li>SQL
</li><li>PowerShell
</li></ul><b>Microsoft Technologies</b><ul><li>
Microsoft Azure Government
</li><li>Microsoft Azure
</li><li>Microsoft 365
</li><li>SharePoint Online
</li><li>Microsoft Teams
</li><li>Power Apps
</li><li>Power Automate
</li><li>Power Pages
</li><li>Power BI
</li><li>Dataverse
</li></ul><b>Database Technologies</b><ul><li>
Microsoft SQL Server
</li><li>PostgreSQL
</li><li>Entity Framework
</li><li>Database design
</li><li>Stored procedures
</li><li>Performance tuning
</li></ul><b>Cloud &amp; DevSecOps</b><ul><li>
Azure DevOps
</li><li>Git
</li><li>GitHub
</li><li>CI/CD pipelines
</li><li>Automated testing
</li><li>Release management
</li><li>Infrastructure as Code (preferred)
</li></ul><b>Development Practices</b><ul><li>
REST APIs
</li><li>Microservices
</li><li>Object-Oriented Programming
</li><li>Secure coding
</li><li>Unit testing
</li><li>Integration testing
</li><li>Performance optimization
</li><li>Code reviews
</li></ul><b>Security</b><ul><li>
Secure SDLC
</li><li>FISMA
</li><li>NIST SP 800-53
</li><li>ATO support
</li><li>Vulnerability remediation
</li><li>Identity and Access Management
</li><li>Application security</li><li>
Why Join Nationwide IT Services?<br>
Nationwide IT Services is a trusted government contractor supporting Department of Defense customers. Join us to work on high-impact cybersecurity missions with experienced professionals in a collaborative, growth-focused environment.<br>
<br>
Our benefits package includes medical, dental, and vision insurance; life and disability insurance; a 401(k) plan with employer match; paid holidays; PTO (sick/vacation); commuter benefits; an employee assistance program (EAP); educational reimbursement; and Pet Insurance.<br>
<br>
Nationwide IT Services, Inc. provides equal employment opportunities (EEO) to all qualified applicants regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, genetics, disability, or protected veteran status.<br>
<br>
Salary range $130,000 to $240,000 annually<br>
The salary range is a general guideline. We consider several factors when determining base salary offers, including the position's scope and responsibilities, the candidate's experience, education, and skills, and current market conditions.<br>
</li></ul><p>
</p><p>fJadDK5gJd</p></div>

Lead Developer, Senior

American Educational Research Association

<div>
 <p>
  The American Educational Research Association (AERA) is the nation&rsquo;s largest professional organization dedicated to advancing education research and its use to improve education and serve the public good. Founded in 1916, AERA is a nonprofit scholarly association with more than 22,000 members across the United States and around the world. _______________________________________________________________________
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   General Description:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The American Educational Research Association seeks a Publications Associate to work as an integral part of the publications program on tasks related to the daily operations and planning of the program. Duties include but are not limited to serving as managing editor for
  <em>
   Educational Researcher
  </em>
  , one of the Association&rsquo;s flagship journals; supporting journal peer-review processes; administering copyright and permissions; desktop publishing; creating content for publications webpages; handling advertising; and proofreading and copyediting, as needed. The Publications Associate also supports other aspects of the journal and books program and dissemination of its content. The Publications Associate is expected to be versatile in building on the mission of the Association&rsquo;s publications program and working with staff in other programs in support of that mission. The incumbent reports to the Director of Publications and works across function with others on staff.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  &bull; Completion of a Bachelor&rsquo;s degree, social science background desirable (such as education, sociology, psychology, economics, political science, anthropology).
 </p>
 <p>
  &bull; Strong computer skills, including advance knowledge of and experience in using Microsoft Office (Word, Excel, Outlook, PowerPoint). Experience in HTML and social networking strategies strongly preferred, and experience using editing styles such as APA or Chicago also preferred.
 </p>
 <p>
  &bull; Desktop publishing skills. Experience with Photoshop and InDesign preferred.
 </p>
 <p>
  &bull; Dynamic and professional self-starter who is a motivated and organized quick learner with strong analytical and problem-solving skills.
 </p>
 <p>
  &bull; Ability to see and understand the big picture and translate into daily action lists, correspondence, and vigilant follow-up.
 </p>
 <p>
  &bull; Energetic and creative thinker who is engaged and resourceful with a can-do attitude.
 </p>
 <p>
  &bull; Must be flexible in nature and able to adapt to planned and unanticipated changes in a fast-paced work environment. Must be able to manage competing demands and deal with changes, delays, or unexpected events.
 </p>
 <p>
  &bull; Strong organizational, prioritization, and time-management skills.
 </p>
 <p>
  &bull; The ability to focus on details, take ownership of a project and manage it to its ultimate, successful conclusion on deadline.
 </p>
 <p>
  &bull; Ability to work independently and as a supportive team member on multiple projects across functions.
 </p>
 <p>
  &bull; Excellent written and verbal communications skills, including mastery of grammar, spelling, and proofreading.
 </p>
 <p>
  &bull; Excellent interpersonal skills and the ability to collaborate with colleagues at all levels as well as interact with the public in person, by telephone, and by e-mail.
 </p>
 <p>
  &bull; Experience in publications and a sense of print and digital design and layout.
 </p>
 <p>
  &bull; Experience with writing content for online distribution.
 </p>
 <p>
  &bull; Ability and willingness to travel occasionally and to work outside of business hours when necessary.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Salary and Benefits:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Salary from $50,000, commensurate with experience and qualifications. AERA offers a comprehensive and competitive benefits package designed to support the well-being and growth of team members.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Other Position Details:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  AERA currently operates on a hybrid schedule with designated 3 days per week in AERA&rsquo;s Washington, DC office and other days remote. AERA&rsquo;s hybrid work schedule is subject to change based on organizational needs, events, and activities.&nbsp;
 </p>
 <p>
 </p>
 <p>
  <strong>
   Application Process:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Please submit your resume, cover letter, a list of three professional references to Publications, Attention: Publications Associate Search, at employment@aera.net. Applications will be reviewed and telephone or Zoom interviews will be conducted with selected candidates before finalists are invited for on-site interviews.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   The American Educational Research Association is an equal employment opportunity employer
  </em>
  .
  <em>
   All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, or disability.&nbsp;
  </em>
 </p>
</div>


Publications Associate

NuAxis Innovations

<div><div><p><b>We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.</b></p><p><b>
Technology is our Passion. People are our Purpose.</b></p><p>
We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it&rsquo;s a state of mind.</p><p>
We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated <b>IT Specialist II </b>for a Full-Time position.</p><h2 class="jobSectionHeader"><b>
Position Summary:</b></h2><p>
This role is largely responsible for providing remote telephone and email-based IT operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position requires a high level of IT support knowledge, customer service experience, good communications skills and work ethic. This is an Enterprise Operations Support role, as such it will require commitment on your part as well as ours</p><p><b>
Key Responsibilities</b></p><ul><li>
Some of the primary responsibilities of this role would include:</li><li>
Remote telephone-based Call Center / Help Desk / Service Desk support services</li><li>
Owning, tracking, troubleshooting and resolving IT incidents and service requests</li><li>
Fulfilling requests and resolving incidents daily to ensure service-related issues are identified and resolved within established Service Level Agreements (SLAs)</li><li>
This remote telephone based operational support role requires a service-oriented mentality, high sense of ownership of the incidents, problems, and requests, focus on managing and resolving isues in alignment with the SLAs, establishing and maintaining communication with technology customers to keep them updated with status of there requests, and proactively escalating any issues that cannot be resolved within the established timeframes.</li></ul><p><b>
Qualifications</b></p><ul><li>
Two (2) + years&rsquo; of customer service experience. IT Helpdesk/Service desk or call centerexperience preferred.</li><li>
High school diploma or equivalent. Bachelor's Degree preferred.</li><li>
Operating Systems (Windows 11)</li><li>
Active Directory Experience</li><li>
Office 365 Support (TEAMs, OneDrive, Microsoft Outlook, etc.)</li><li>
Printer Support Experience</li><li>
Familiar w/Command Prompts</li><li>
Web Browsers (Google, Edge, Chrome, and Mozilla)</li><li>
Troubleshoot basic Wi‑Fi connectivity issues, including SSID identification, password resets, and signal-strength checks.</li><li>
Assist users with setup, pairing, and basic troubleshooting of wireless accessories (keyboards, mice, headsets, printers, etc.).</li></ul><p><b>
Preferred</b></p><ul><li>
Sharepoint</li><li>
VPN Experience (Global Protect.)</li><li>
Remote Support Software (Bomgar)</li><li>
Mobile Devices (Android and iOS)</li><li>
Software Installation Experience</li><li>
Network Drive Support Experience</li><li>
Contact Center/Call Center/Helpdesk experience preferred</li><li>
Customer Service Skills/Customer Experience Training</li><li>
Customer Advocacy Behaviors</li><li>
Critical thinking/Problem Solving skills</li><li>
Effective Communication Strategies</li><li>
Self-Starter/Resourceful</li><li>
Independent Learning/Resourcing</li><li>
Enterprise ticketing application experience - BMC Remedy Service Management experience preferred</li></ul><p></p><p><b><br>
Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!</b></p><p><b>
Our Profile:</b></p><p>
We are an IT company with a unique mission&mdash;to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. <b>Learn More</b><b>.</b></p><p>
NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. <b>Learn More</b> about our Benefits and Culture!</p></div></div><p></p>

IT Specialist II

Explore 101+ Pharmacy customer service associate in Washington this August. Find roles across top companies and apply now to boost your career.