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customer service representative

Association of American Medical Colleges

<div></div><div><div><div>Who We Are:</div><div></div><div>
The Association of American Medical Colleges is a not-for-profit association dedicated to transforming health care by supporting the entire spectrum of medical education, medical research, and patient care conducted by our member institutions. We are dedicated to the communities we serve and steadfast in our goal to improve the health of all.</div><div></div><div>
At the AAMC, we are committed to supporting our employees with a comprehensive benefits package designed to promote well-being, professional growth, and work-life balance. Highlights include:</div></div><div><div><ul><li><div>
Remote Work &ndash; Fully remote work available for most positions</div></li></ul></div><div><ul><li><div>
Retirement Savings &ndash; Generous 403(b) employer contributions and financial wellness resources, including professional financial advising.</div></li></ul></div><div><ul><li><div>
Health &amp; Wellness Perks &ndash; Fitness and bicycle subsidies, on-site and virtual wellness programs (live yoga, meditation, mental health webinars, flu shot clinics, and more)</div></li></ul></div><div><ul><li><div>
Support &amp; Family Care &ndash; Employer paid Employee Assistance Program (EAP) and back-up care options for children, adults, elders, and even pets</div></li></ul></div><div></div><div>
Additional information can be found on our <div>website</div>.</div></div><div></div><div>
Why us, why now?</div><div></div><div>
The Sr. Support Specialist serves as a second-tier customer advocate, providing high-quality service and/or technical support in a multi-channel, high volume Contact Center. In this role, the Sr. Support Representative will troubleshoot and provide the full spectrum of support for more complex product and program inquiries supported by their team. This role will support the Team Lead with managing relationships with AAMC customers and will provide informal, program-specific support to team members. The Sr. Support Representative is also expected to assist with additional internal initiatives such as application testing and resource development.</div><div></div><div>
How will you make an impact?</div><div></div><div>
Advanced Inquiry &amp; Escalation Support:</div><div></div><div><ul><li><div>
Resolves escalated or complex customer inquiries requiring advanced problem-solving, deeper program understanding, or technical knowledge/support.</div></li><li><div>
Documents interactions, case notes, and resolutions thoroughly and accurately in Salesforce CRM.</div></li><li><div>
Monitors pending cases and ensures follow-up tasks are completed within expected timeframe.</div></li><li><div>
Serves as the designated resolver for assigned programs or queues to ensure timely, accurate, and high-quality resolution.</div></li><li><div>
Troubleshoots issues across multiple communication channels (phone, email, and other digital channels) with a focus on accuracy, professionalism, and customer satisfaction.</div></li><li><div>
Evaluates escalation requests from Support Center Specialists, determining the appropriate handling path and resolving when possible.</div></li><li><div>
Identify patterns or emerging issues and report trends to leadership for further review or action.</div></li></ul></div><div></div><div>
Program Expertise &amp; Team Support:</div><div></div><div><ul><li><div>
Acts as a program resource for team members by guiding policies, procedures, and escalation criteria.</div></li><li><div>
Identify gaps or inaccuracies in knowledge articles and recommend updates.</div></li><li><div>
Submits feedback on recurring issues, system defects, and process inefficiencies.</div></li><li><div>
Supports Team Leads by serving as a backup in monitoring queue coverage, distributing workload, and ensuring assigned programs maintain service level expectations.</div></li><li><div>
Provides input into the development or enhancement of customer-facing and internal documentation, including help pages, FAQs, and program resources.</div></li><li><div>
Flex to support additional programs as needed during peak periods or high-volume cycles.</div></li></ul></div><div></div><div><div>
Professional Development &amp; Team Collaboration:</div><div></div><div><ul><li><div>
Participates in system or application user acceptance testing (UAT) for updates impacting assigned programs.</div></li><li><div>
Contributes to the development, review, and refinement of internal resources such as job aids, knowledge articles, and training materials.</div></li><li><div>
Collaborates with program partners to identify process gaps and recommend improvements.</div></li><li><div>
Provides feedback on customer challenges or operational barriers to support continuous improvement efforts.</div></li><li><div>
Partners with ASC Training, Programs, and Knowledge Management to improve process accuracy and customer experience. &middot; Shares trends, common barriers, and customer feedback to inform operational decisions.</div></li><li><div>
Supports team-wide initiatives, meetings, and training sessions as required.</div></li><li><div>
Attends training and coaching sessions to maintain competence across programs and systems.</div></li><li><div>
Maintains strong knowledge of services, programs, and system updates.</div></li></ul></div><div></div><div><div>
What will you bring to the role?</div><div></div><div>
Minimum Qualifications:</div><div></div><div><ul><li>
Associate&rsquo;s Degree (Bachelor's preferred)</li><li>
4 - 5 years of related work experience</li><li>
Prior experience working in a high-volume, multi-channel support environment, previous involvement in user acceptance testing, documentation development, or process improvement initiatives.</li><li>
Preferred:</li><li>
Proficiency in navigating and utilizing CRM and telephony systems; ability to learn technologies quickly.</li><li>
Technical knowledge of navigating and troubleshooting web-based browsers and browser-based applications.</li></ul></div></div></div><div></div><div><br>
Remote Work Eligibility</div><div></div>
This position is eligible for remote work in the contiguous US<div></div><div>
Compensation Grade Range</div><div></div>
$48,025.00-$56,500.00<div></div><div>
Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors may include, but are not limited to, the scope and responsibilities of the role, the selected candidate&rsquo;s work experience, education and training, as well as internal equity, market, and business considerations.</div><div></div><div>
If a bachelor&rsquo;s degree is required, related work experience may be substituted in some positions. One year of college course work at an accredited institution is equivalent to one year of related work experience.</div><div></div><div>
The AAMC is an Equal Opportunity Employer. The AAMC is committed to an Equal Employment Opportunity policy in recruitment, hiring, career advancement, and all other personnel practices. The AAMC will not discriminate on the basis of race, color, sex, national origin, religion, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, past or current military service, or any other legally protected characteristic. The AAMC is committed to the full inclusion of all qualified individuals. As part of this commitment, the AAMC will ensure that people with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please <div>contact the talent acquisition team</div>.</div><div>
Please attach a resume as part of the application process. It is important that files DO NOT include periods ( . ) within the file name.</div><div></div><div>
BROWSER REQUIREMENTS: Applications must be submitted using Chrome, Mozilla Firefox, Safari, or Microsoft Edge.</div></div><div></div>

Contact Center Support, Senior Associate

Henry Ford Health

<div><div><p><b>Clinic Service Representative - Orthopedic Medicine &ndash; Contingent &ndash; Days</b></p><p>
At Henry Ford Orthopedics in Washington Township, our mission is to provide personalized treatment plans specific to each patient to ensure the best possible outcome. We provide care in several areas of orthopedics, such as: broken bones and trauma, hand and wrist care, foot and ankle care and joint replacement.</p><p>
Under general supervision, standard operating procedures for all patient registration activities including patient reception, face-to-face check-in and checkout, preregistration, insurance verification, cash collections, chart reconciliation and patient discharge. Actively contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups. Actively collaborates with populations of diverse backgrounds and ages. Dependable and punctual. Strong organizational skills and ability to multi-task.</p><p></p><p><br>
SHIFT DETAILS: Monday and Wednesday</p><p>
8 a.m. to 4:30 p.m.</p><p>
Tuesday and Thursday</p><p>
8 a.m. to 4 p.m.</p><p>
Friday</p><p>
8 a.m. to 2 p.m..</p><p>
LOCATION: 12150 30 Mile Road</p><p>
Ste 105</p><p>
Washington Township, MI 48095</p><p>
STATUS: Contingent</p>
<div><p><b>EDUCATION AND EXPERIENCE REQUIRED:</b></p><ul><li>
High School Diploma or equivalent.</li><li>
Required to perform calculations, complete forms, extensively utilize computer information system.</li><li>
Demonstrated ability to work with detailed information.</li><li>
Requires interpersonal skills to deal effectively both over the telephone and in person with patients, visitors, medical staff, and other clinic and/or hospital personnel.</li><li>
Ability to perform a variety of tasks in a timely manner to meet clinic staff and patient needs.</li><li>
Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office.</li><li>
Ability to work successfully in a fast-paced environment with frequent interruptions.</li><li>
Ability to work within a team setting and be supportive of team members.</li><li>
Successful completion of yearly competencies.</li><li>
Basic computer skills (i.e., knowledgeable opening software/email, navigate on keyboard, logging in and out of computer).</li><li>
Ability to work effectively with populations of diverse backgrounds and ages.</li><li>
Dependable and punctual.</li><li>
Strong organizational skills and ability to multi-task.</li></ul>
 </div></div><div><div><div><div><h4 class="jobSectionHeader"><b>Additional Details</b></h4>
<div><p>
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.</p></div>
</div>
</div></div><div><div><div><h4 class="jobSectionHeader"><b>Overview</b></h4>
<div><p>
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services &ndash; from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford&rsquo;s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation&rsquo;s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.</p></div>
</div>
</div></div><div><div><div><h4 class="jobSectionHeader"><b>Benefits</b></h4><div><p><br>
</p><p>The health and overall well-being of our team members is our priority. That&rsquo;s why we offer support in the various components of our team&rsquo;s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
</p></div></div></div></div><div><div><div><h4 class="jobSectionHeader"><b>Equal Employment Opportunity/Affirmative Action Employer</b></h4>
<div><p>
 Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is</p>
<p>
 committed to the hiring, advancement and fair treatment of all individuals without regard to</p>
<p>
 race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,</p>
<p>
 weight, marital status, family status, gender identity, sexual orientation, and genetic information,</p>
<p>
 or any other protected status in accordance with applicable federal and state laws.</p></div></div></div></div></div></div>

Clinic Service Representative - Orthopedic Medicine – Contingent – Days

Industrial Bank

<div><p>Industrial Bank is a successful and established African American owned and operated financial institution. It is a distinguished Community Development Financial Institution, with a Mission &ldquo;To make a difference in people&rsquo;s lives and the economic development of their communities. As a Community Bank we value our customers and believe providing extraordinary customer service is part of our success. We have been in business for 91 years, and continue to grow and thrive.</p><p>
We value our employees and provide them with the following benefits: We offer all employees health and prescription benefits, vision, dental, short- and long-term disability, life insurance and 401K, in addition to the many supplemental benefits employees can select. We also provide employees with Paid Time Off (vacation, sick/safe pay, paid holidays and personal days).</p><ul><li>
The Retail Banking Department operates on a Monday through Saturday work schedule.</li><li>
All Associates are expected to adhere to the Retail Banking schedule, providing notice of absence in accordance with the Bank&rsquo;s attendance policy.
</li><li>All staff within the Retail Branch network are required to work where assigned in the Retail Branch network</li></ul><p>
We are seeking a Service Associate (Teller) at our Branch on Benning Road, NE, Washington, DC</p><p>
A Day in the Life of a Service Associate:</p><ul><li>
The Service Associate is responsible for handling customer financial transactions including deposits, withdrawals, transfers, money orders, and loan payments.</li><li>
They are the face of customer service for the Bank and must provide service excellence on a consistent basis in addition to adhering to the Bank&rsquo;s procedures and policies.</li><li>
Is expected to have excellent customer service skills, pay attention to detail, and have knowledge of cash handling procedures.</li><li>
Handles transactions in accordance with policies and procedures to minimize financial risk to customers and the Bank.</li><li>
 Primarily responsible for cash security, customer information privacy, bank security tasks, efficient and accurate transactions, maintaining logs and customer issue resolution along with a variety of other daily operational tasks and functions.</li></ul><p>
We are seeking a qualified candidate that has proven success with using the following competencies: communication, teamwork, job knowledge, compliance, and customer service.</p><p><b>
Required education and experience</b></p><ul><li>
Completion of high school diploma or equivalent work experience.</li><li>
1-2 years of cash handling/ and customer service experience in a Retail or Financial Institution</li><li>
Prefer at least 1 year of Teller Banking experience</li><li>
Ability to work with staff and customers in a respectful and professional manner.</li></ul><p><b>
Additional eligibility PREFERENCES if</b> applicable.</p><ul><li>
Banking Platforms</li><li>
Microsoft Office; Copier, Scanners, Fax Machines</li></ul><p>
Pay Range: $27,340.88-$43,214.29</p></div>

Service Associates

TD Bank

<div><p><b>Work Location:
</b></p>Washington, District of Columbia, United States of America
<p></p><p><b>Hours:
</b></p>40
<p></p><p><b>Pay Details:
</b></p>$24.25 - $32.50 USD
<p></p><p>TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
</p><p></p><p>As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
</p><p></p><p><b>Line of Business:
</b></p>Personal &amp; Commercial Banking
<p><b>Job Description:
</b></p><p>The Retail Banker I is a customer liaison that is integral to delivering TD&rsquo;s Brand promise by utilizing financial expertise and consultative advice to assist Customers with their banking solutions/needs. This role contributes to the achievement of business objectives that enable growth through identifying appropriate TD solutions that help Customers achieve their financial goals and optimize their relationship with TD.
</p><p></p><p><b>Depth &amp; Scope:
</b></p><ul><li>Proficient in products, services and routine transactions in order to identify opportunities to educate on Bank products and services to Customers and/or refer them to appropriate team member or internal Bank partners, while ensuring a positive Customer experience
</li><li>Requires a broad knowledge and understanding of the full product suite, services and processes of business area, and could be characterized by low to moderate complexity/risk
</li><li>Establishes and nurtures Customer relationships by consistently displaying product knowledge, actively listening to Customer needs while engaging in additional conversation to identify any additional needs and offer a solution or partner referral
</li><li>Makes product recommendations based on Customer needs and highlights product features and benefits that ultimately support Customers through challenging times and life events, save time and money, and exceed their needs
</li><li>Utilizes Customer relationship management tools to proactively play a key role in customer assessments, proactively identifies Customer solutions and lead-focused outbound sales activities
</li><li>Independently resolves customer issues, errors and problems, escalating when necessary
</li><li>Builds working relationships with customers and explains detailed and/or complicated information.
</li><li>Requires full proficiency gained through job related training to perform a range of activities
</li><li>Participates in Customer outreach, servicing and advice activities to deliver on our unexpectedly human promise
</li><li>Engages in conversations with customers about loan products, facilitates the application intake
</li><li>Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)
</li></ul><p><b>Education &amp; Experience:
</b></p><ul><li>HS Diploma or GED
</li><li>1+ years' experience working with customers and or sales in any capacity or equivalent demonstrated through any of the following: volunteering, education, military experience preferred.
</li><li>Teller experience preferred
</li><li>Must be able to complete teller training upon hire to take customer transactions
 </li><li>Demonstrated ability to engage in customer conversations while educating them on products and services preferred
</li><li>Demonstrated organization skills to handle multiple tasks in a fast-paced environment
</li><li>Excellent communication skills with ability to be concise, clear and consistent
</li><li>Demonstrated ability to schedule and prioritize work
</li><li>Demonstrated ability to work independently and within deadlines
</li><li>Sound judgment in decision making and effective problem solving
</li><li>Proficient in Microsoft Office
</li><li>Notary License (Preferred)
</li></ul><p></p><p><b>Customer Accountabilities:
</b></p><ul><li>Delivers Legendary experience by helping customers, building relationships, and delivering service and advice
</li><li>Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building trust with educational content &amp; tools, (2) providing consultative support, and (3) advocating for them with proactive insights &amp; recommendations
</li><li>Serves as a Customer advocate in improving customer financial confidence, providing customer resolution, proactive tips and insights on saving time &amp; money
</li><li>Consistently executes appropriate behaviors to deliver a Legendary Customer experience that is unexpectedly human in the Store through either effective problem resolution or providing sound advice that yields a solution
</li><li>Engages in lobby leadership by orchestrating customer flow, warmly welcome, discover initial needs and guides customer appropriately
</li><li>Understands customer preferences with banking (when and how they want) and educates Customers on self-service options that meet their needs
</li><li>May act as a point of escalation for Customer questions or concerns
</li><li>May perform a variety of (teller) transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures
</li><li>Considers the impact of decisions on the well-being of TD, its Customers and stakeholders
</li><li>Acts as a brand champion both internally and externally
</li><li>Recognizes transaction needs and educates clients on self-service channels including digital options
</li><li>Brings your genuine self and turns each banking transaction into a personalized interaction, one Customer at a time
</li></ul><p></p><p><b>Shareholder Accountabilities:
</b></p><ul><li>Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
</li><li>Participates in the Stores daily operations to ensure alignment with TD's risk framework
</li><li>Understands and applies operating policies and procedures
</li><li>Supports the timely and accurate completion of business processes and procedures
</li><li>Escalates non-standard or high-risk transactions/activities as necessary
</li><li>Ensures documentation that is prepared/completed is accurate and properly reflects client/business intentions and is consistent with relevant rules/regulations
</li><li>Ensures necessary due diligence to support the accuracy of all customer transactions/activities
</li><li>Knowledgeable of and complies with Bank Code of Conduct
</li><li>Contributes to business objectives for Operational Excellence by fully understanding accountability in driving an operationally sound location
</li><li>Executes with excellence by adhering to all risk and control policies/procedures
</li></ul><p></p><p><b>Employee/Team Accountabilities:
</b></p><ul><li>Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
</li><li>Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit
</li><li>Participates in personal performance management and development activities
</li><li>Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
</li><li>Contributes to a fair, positive and equitable environment that supports a diverse workforce
</li><li>Acts as a brand ambassador for your business area/function and the Bank, both internally and/or externally
</li><li>Utilizes feedback through coaching sessions to demonstrate stronger performance
</li><li>Establishes relationships with partner bankers to make effective referrals to them
</li><li>Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of the team
</li><li>Collaborates with team members in contributing to the success of the team and organization
</li><li>Actively seeks opportunities to improve delivery of work with high attention to quality standards
</li><li>Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills
</li><li>Positively embraces change
</li><li>Adheres and participates in TD's Shared Commitments and code of conduct expectations
</li><li>Engaged in advancing and sustaining a unique, inclusive culture that reflects TDs diversity agenda, and creates an extraordinary employee experience
</li></ul><p></p><p><b>OCC Language:
</b></p><ul><li>This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. &sect;&sect; 5102 et seq., and its implementing regulations, 12 CFR Part 1007
</li><li>Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36
</li><li>Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. &sect;&sect; 5102 et seq., and its implementing regulations, 12 CFR Part 1007
</li><li>Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position
</li></ul><p></p><p><b>Physical Requirements:
</b><br>
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
<br>
Domestic Travel &ndash; Occasional
<br>
International Travel &ndash; Never
<br>
Performing sedentary work &ndash; Continuous
<br>
Performing multiple tasks &ndash; Continuous
<br>
Operating standard office equipment - Continuous
<br>
Responding quickly to sounds &ndash; Continuous
<br>
Sitting &ndash; Frequent
<br>
Standing &ndash; Frequent
<br>
Walking &ndash; Occasional
<br>
Moving safely in confined spaces &ndash; Occasional
<br>
Lifting/Carrying (under 25 lbs.) &ndash; Occasional
<br>
Lifting/Carrying (over 25 lbs.) &ndash; Occasional
<br>
Squatting &ndash; Occasional
<br>
Bending &ndash; Occasional
<br>
Kneeling &ndash; Occasional
<br>
Crawling &ndash; Occasional
<br>
Climbing &ndash; Occasional
<br>
Reaching overhead &ndash; Occasional
<br>
Reaching forward &ndash; Occasional
<br>
Pushing &ndash; Occasional
<br>
Pulling &ndash; Occasional
<br>
Twisting &ndash; Occasional
<br>
Concentrating for long periods of time &ndash; Continuous
<br>
Applying common sense to deal with problems involving standardized situations &ndash; Continuous
<br>
Reading, writing and comprehending instructions &ndash; Continuous
<br>
Adding, subtracting, multiplying and dividing &ndash; Continuous
<br>
<br>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities &amp; duties are considered essential functions for ADA purposes.
</p><p></p><p><b>Who We Are:
</b></p><p>TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
</p><p></p><p><b>Our Total Rewards Package<br>
</b></p><p><br>
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
</p><p></p><p><b>Additional Information:
</b><br>
We&rsquo;re delighted that you&rsquo;re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we&rsquo;re committed to providing the support our colleagues need to thrive both at work and at home.
<br>
<br>
<b>Colleague Development
</b></p><p>If you&rsquo;re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You&rsquo;ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.<br>
</p><p></p><p>If you&rsquo;re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
</p><p></p><p>We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
</p><p></p><p><b>Training &amp; Onboarding
</b><br>
We will provide training and onboarding sessions to ensure that you&rsquo;ve got everything you need to succeed in your new role.
<br>
<br>
<b>Interview Process
</b><br>
We&rsquo;ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
</p><p></p><p><b>Accommodation
</b></p><p>TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
</p><p></p><p>If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.</p></div>

Retail Banker I (East of the River)

Planned Companies

<div><div><b>Planned Companies &ndash;Concierge &ndash; Job Description</b></div><div><b>
Location: Washington D.C.</b></div><div><b>
Schedule; Full Time: Saturday/Sunday(7AM-3PM) Monday-Wednesday (3PM-11PM)</b></div><div><b>
Pay Rate: $19.50</b></div><div></div><div><b><br>
Summary</b></div><div></div><div><br>
Planned Companies&rsquo; clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are provided and available to all.</div><p></p><div><b><br>
Primary Job Responsibilities:</b></div><br>
<div></div><ul><li>
Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.</li><li>
Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:</li><li>
Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.</li><li>
Planning and organizing on-site events.</li><li>
Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.</li><li>
Document, secure and track mail, deliveries, and vendor services at designated areas.</li><li>
Answer telephones, monitor lobby as well as maintain and control keys &amp; access cards.</li></ul><div></div><div><b><br>
Requirements:</b></div><br>
<div></div><ul><li>
3+ years of customer service experience.</li><li>
Desire and passion to provide a warm and welcoming hello to everyone.</li><li>
Excellent written and verbal communication and basic computer skills.</li><li>
Knowledge of local attractions and establishments.</li><li>
Polite, friendly, self-assured and able to multitask with good time-management.</li><li>
Ability to lift up to 50lbs when needed.</li></ul><div></div><div><b><br>
Benefits</b></div><ul><li>
Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.</li><li>
All employees (full-time and part-time) are eligible to participate in the company&rsquo;s 401K which has an employer match.</li></ul><div></div><p><b><br>
&ldquo;</b><b><i>Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.&rdquo;</i></b></p></div>

Full Time Concierge/Package Handler | Washington D.C.

Peachy

<div>
 <p>
  Peachy&rsquo;s mission is to clear care barriers and make wrinkle treatment more accessible than it&rsquo;s ever been through Preventative Botox, Prescription Retinoids, and Daily Use Sunscreen. Our approach? Transparent pricing, unmatched quality of care and solutions backed by science. Plain and simple.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Title:
  </strong>
  Front Desk Coordinator (Studio Experience Specialist)
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Washington, DC - Peachy Shaw
 </p>
 <p>
  <br/>
 </p>
 <p>
  The
  <strong>
   Front Desk Coordinator
  </strong>
  role at Peachy, known internally as a
  <strong>
   <em>
    Studio Experience Specialist
   </em>
  </strong>
  , works closely with our Studio Manager and Clinical Providers to ensure a positive and educational experience for every client, every time. This role is a client journey expert, passionate about wrinkle prevention and knowledgeable about Peachy products and services. Learn more about this role below and apply today!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You&rsquo;ll Do:
  </strong>
 </p>
 <ul>
  <li>
   Greet clients and ensure a seamless check-in and check-out process
  </li>
  <li>
   Collaborate with team members and support Clinical Providers to deliver a best-in-class studio experience for our clients
  </li>
  <li>
   Provide consistent, high-quality service and hospitality to clients, answer questions about Peachy treatment options and promote Peachy after care products
  </li>
  <li>
   Communicate with remote Customer Service team to maintain client schedule, including new client and rescheduled client appointments
  </li>
  <li>
   Demonstrate Peachy company Core Values and foster an inclusive culture with both team members and clients
  </li>
  <li>
   Complete studio opening and closing tasks
  </li>
  <li>
   Maintain studio appearance, replenishing products, maintaining stock room, cleaning common areas
  </li>
  <li>
   Adhere to infection control standards including, but not limited to hand hygiene, use of PPE, and equipment disinfection/sterilization. Strong commitment to HIPAA privacy practices
  </li>
 </ul>
 <p>
 </p>
 <p>
  <strong>
   Who You Are:
  </strong>
 </p>
 <ul>
  <li>
   Communicates Effectively - Delivers messages in a clear and concise manner; Attentively listens to others; Effective in a variety of settings: one-on-one, small and large groups, and among diverse position levels.
  </li>
  <li>
   Collaborates - Works cooperatively with others across the organization to achieve shared objectives; Partners with others to get work done.
  </li>
  <li>
   Tech Savvy - Readily learns and adopts new technologies.
  </li>
  <li>
   Situational Adaptability - Seamlessly adapts in a fast paced, quickly changing environment effectively utilizing available resources; Picks up on situational cues and adjusts in the moment; Understands that different situations may call for different approaches depending on the circumstances.
  </li>
  <li>
   Embodies our Core Values of Providing the Positive, Continually Raising the Bar, Earning &amp; Keeping Trust, Being Client Obsessed, and Reveling in the Constraints.
  </li>
 </ul>
 <p>
 </p>
 <p>
  <strong>
   What You Have:
  </strong>
 </p>
 <ul>
  <li>
   Experience in a customer service, hospitality, high-end retail or wellness services role.
  </li>
  <li>
   Flexible to work in multiple studio locations within a reasonable distance to your home studio
  </li>
  <li>
   Must be able to work a minimum of 3 shifts per week. Weekend availability on Saturdays or Sundays is required, along with some holiday availability.
  </li>
  <li>
   Employees are required to complete a minimum of one weekday half shift and one weekend half shift. Any remaining hours to reach the 10-hour minimum may be fulfilled at the employee&rsquo;s discretion.
  </li>
  <li>
   Minimum of 18 years old and eligible to work in the United States without sponsorship
  </li>
 </ul>
 <p>
 </p>
 <p>
  <strong>
   Physical Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Frequently required to kneel, bend, sit and stand for long periods of time
  </li>
  <li>
   Ability to lift/transport items weighing up to 30 lbs
  </li>
  <li>
   Operate standard office equipment and technology
  </li>
 </ul>
 <p>
 </p>
 <p>
  <strong>
   Pay &amp; Perks:
  </strong>
 </p>
 <ul>
  <li>
   Competitive Compensation + Performance Based Bonus
  </li>
  <li>
   Complimentary quarterly wrinkle treatment + retinoid
  </li>
  <li>
   Employee discount for Peachy services and products
  </li>
  <li>
   Exclusive optional discounts through LifeMart
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  The target base pay for the Studio Experience Specialist role in Washington, DC is $18.00/hour USD. This rate may be modified in the future.
 </p>
 <p>
 </p>
 <p>
  This position requires additional responsibilities not listed here and may change throughout employment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  By applying for this job, I agree to receive text (SMS) messages, including via autodialer, related to my application and, if I am hired, related to my employment and Peachy&rsquo;s business. Standard messaging and data rates may apply. Text "STOP" at any time to cancel. I have read and agree to be bound by Peachy&rsquo;s Privacy Policy, which can be found here: https://peachystudio.com/pages/privacy-policy
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Peachy is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. In addition, the Company complies with applicable state and local laws governing non discrimination in employment in every jurisdiction in which it maintains facilities. The Company also provides reasonable accommodation to qualified individuals with disabilities, pregnant individuals, and individuals with sincerely held religious beliefs, in accordance with applicable laws.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Alert: We are aware of a scam whereby imposters are posing as employees from Peachy. Be aware of anyone requesting financial or personal information. At Peachy, we take pride in creating a best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver&rsquo;s license, or bank information, etc.) from you via text or email. If you are suspicious of a job posting or job related communication mentioning Peachy, let us know by contacting us at jobs@peachystudio.com.
  </em>
 </p>
 <p>
  <em>
   Information for Recruiters: Peachy only accepts resumes directly from candidates. Peachy does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.
  </em>
 </p>
 <p>
  <em>
   Pursuance to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
  </em>
 </p>
 <p>
 </p>
</div>


Front Desk Coordinator

EVA Air

<p><b>ABOUT EVA AIRWAYS</b></p><p><b>EVA Airways</b> (<i>www.evaair.com</i>) is a distinguished 5-Star international airline headquartered in Taipei, Taiwan. In 2025, EVA Airways was honored with the SKYTRAX 5-Star Airline certification for the tenth consecutive year. EVA Airways is also ranked eighth among AirlineRatings.com&rsquo;s &ldquo;Top 25 Safest Full-Service Airlines for 2026&rdquo;, marking its 13th consecutive year of earning a place among the website&rsquo;s global ratings for the safest airlines worldwide. EVA Airways is continually growing and seeking passionate individuals to join our team across various functions and office locations. While prior experience in the aviation industry is preferred, we also welcome entry-level applicants who are eager to build a rewarding career in this dynamic field.</p><p>EVA Washington, D.C. Branch, near Washington Dulles International Airport, IAD, has immediate full-time openings for Passenger Inside &amp; Outside Sales. Experience related to the position is preferred but entry-level is also welcomed. Essential duties and responsibilities are listed below. Other duties may be assigned to meet business needs as required. Please specify salary expectation and job position on resume and submit to laxagbr@evaair.com.</p><p>EVA Airways is an Equal Opportunity Employer.</p><p><b>EVA EMPLOYEE BENEFITS</b></p><p>1. Comprehensive medical and dental insurance coverage plans (including spouse and children) and vision coverage plan (employee only) without premium costs. No premium cost for life insurance package and low premium cost for long term disability (optional).</p><p>2. 401(k) plan with company match.</p><p>3. Free and discount flight tickets for employee and eligible family members on EVA Airways and over 50 other major airlines.</p><p>4. Vacation begin to accrue from the first day of employment. Employees may earn up to 7 days of vacation in their first year, with accrual increasing based on length of service, to a maximum of 24 days per year.</p><p>5. 8 national holidays, 3 floating holidays, and 9-day paid sick leave.</p><p><b>REQUIREMENTS</b></p><p>1. Strong communication, customer service, organizational, and time management skills.</p><p>2. Proficient in Microsoft Office applications (Word, Excel, PowerPoint) and marketing tools such as Google Analytics, social media platforms, and Canva.</p><p>3. Willingness to travel for training or to support other stations as required.</p><p>4. Availability to participate in weekend events and activities.</p><p>5. Possession of a valid driver&rsquo;s license is preferred.</p><p>6. Ability to multitask, solve problems independently, and work overtime when needed.</p><p><b>JOB DESCRIPTION</b></p><p><b>PASSENGER INSIDE &amp; OUTSIDE SALES</b></p><p>1. Monitor market trends to ensure competitiveness.</p><p>2. Assist in fare structure planning and product promotions</p><p>3. Develop content for social media, advertising, email marketing, promotional materials, and multi-channel campaigns.</p><p>4. Maintain good relationships with partners and develop business opportunities.</p><p>5. Represent EVA Airways at trade shows and promotional events.</p><p>6. Coordinate with teams across North America and Taipei Headquarters</p><p>Job Type: Full-time</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

PASSENGER INSIDE & OUTSIDE SALES

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