client success representative (remote)

customer care representative - farmers workplace solution Jobs in Washington

customer service representative Jobs in Washington

customer service representative

customer service representative (csr) Jobs in Washington

customer service representative (csr)

customer support analyst Jobs in Washington

customer support analyst

customer care representative farmers workplace solution

Farmers Insurance Group

<div>We are Farmers &ndash; where ambition meets opportunity. 


At Farmers, we&rsquo;re not just known for unforgettable jingle &ndash; we&rsquo;re a team with a passion for purpose and making a real difference in people&rsquo;s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn&rsquo;t just a goal &ndash; it&rsquo;s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us. 


Join an award-winning, equal opportunity employer, where you&rsquo;ll find more than a job &ndash; you&rsquo;ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do. 


Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let&rsquo;s build something incredible together! 


Workplace: Remote ( #LI-Remote )

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.<div><div><div><h2 class="jobSectionHeader">
The Position</h2>
</div><div>
If you are the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with Farmers. This position is a critical part of Farmers Insurance as it supports our customers and agents. You will be the first point of contact for our customers, supporting inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews. 
 
We care about your professional development at Farmers, so we offer paid training with our renowned University of Farmers before you start serving customers, so you can succeed in this role! 
 
In this role you will:
<ul>
<li>Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements.</li>
<li>Communicate with customers via multiple channels (phone, chats, emails) while navigating multiple systems and platforms.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader">Essential Job Functions</h2>
</div><div>
Start Date:
<ul>
<li>Tuesday, September 15th, 2026</li>
</ul>
Onboarding (first week - Sept. 15th - 18th)
<ul>
<li>8:30 AM &ndash; 5:00 PM MT</li>
<li>7:30 AM &ndash; 4:00 PM PT</li>
</ul>
Training and Post Training Shift:
<ul>
<li>Monday-Friday
<ul><li>10:30 AM &ndash; 7:00 PM MT</li>
<li>9:30 AM &ndash; 6:00 PM PT</li>
</ul></li><li>Training will be conducted in a virtual learning environment with our U of F Trainers. Participants are expected to keep their cameras and audio on throughout the session, wear business‑casual attire, and attend all scheduled training days.</li>
</ul>
Department Operating Hours:
<ul>
<li>Monday&ndash;Friday: 6:00 AM &ndash; 7:00 PM MT/ Saturday: 7:00 AM &ndash; 3:30 PM MT</li>
<li> Monday&ndash;Friday: 5:00 AM &ndash; 6:00 PM PT / Saturday: 6:00 AM &ndash; 2:30 PM PT</li>
<li>Applicants must be able to work any schedule within the Department Hours listed. Shifts could include Saturdays in the future.</li></ul></div></div><div><div><h2 class="jobSectionHeader"> 
Physical Actions</h2>
</div><div><ul><li>Although this position is fully remote, it operates within a highly structured environment that requires you be fully present and engaged. This includes designated start and end times, scheduled lunch and break periods.</li>
<li>Receive and respond to inquiries related to insurance matters. Interact with customers, agents, and others to resolve moderately complex issues regarding policy provisions and conditions. Evaluate and interpret policy information within prescribed authority limits.</li>
<li>Access account information and communicate while working in multiple systems. Use account information, deep product knowledge, and knowledge of compliance or legal requirements to make appropriate recommendations or decisions. Document customer interactions and outcomes thoroughly in system.</li>
<li>Escalate unresolved issues requiring advanced support for further resolution.</li>
<li>Build knowledge and acumen through self-directed learning. Stay informed about underwriting and policy guidelines and other updates including compliance and legal requirements. Help maintain department knowledge resources to keep them current.</li>
<li>Actively listen to customer concerns to identify trends or patterns. Recognize opportunities for process improvement and makes recommendations to leadership.</li>
<li>Partner with various departments including Policy Support, Claims and Underwriting to respond to customer inquiries. May work with external vendors to further address customer needs.</li>
<li>Adhere to assigned, tightly regulated schedule and follow procedures for requesting time off.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader">Compensation</h2>
</div><div><ul><li>Pay can range from $22.89 - $24.35/hour based on location.</li>
<li>Annual performance-based bonus potential up to 10%. Interested in earning more? We are a performance-based company where you could potentially more based on company and individual performance goals (ask your Recruiter for details)!</li>
<li>As a Customer Care Representative, you&rsquo;ll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being including: 401(K) Plan, Generous PTO, Tuition Reimbursement, Paid Training, and much more.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader">Experience Requirements</h2>
</div><div><ul><li>Minimum of 1-3 years customer service.
<ul><li>1 year of experience in call center environment, insurance or related field preferred.</li>
<li>Experience providing customer support within a high-volume, complex environment preferred.</li>
</ul></li><li>Strong technical aptitude:
<ul><li>Intermediate computer skills with ability to navigate multiple systems simultaneously.</li>
<li>Able to troubleshoot basic issues with equipment such as headset, internet, and connectivity.</li>
<li>Experience with Microsoft Office suite of tools preferred.</li>
</ul></li></ul></div></div><div><div><h2 class="jobSectionHeader">Education Requirements</h2>
</div><div><ul><li>High School Diploma or equivalent required.</li>
<li>Preferred: Property &amp; Casualty (P&amp;C) Producer Agent License
<ul><li>Adjuster, Personal Lines and Life And Health licenses do not meet the preferred licensing requirement.</li>
</ul>
</li><li>If you are not sure what license you have please follow this link: https://nipr.com/licensing-center/look-up-a-national-producer-number
</li>
</ul></div></div><div><div><h2 class="jobSectionHeader">Physical Actions</h2>
</div><div>
This role, whether performed virtually or in an office setting, will include normal and customary distractions, noise, and interruptions. Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (example others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to continuously operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.</div></div></div>
Benefits
<ul>
<li>Farmers offers a competitive salary commensurate with experience, qualifications and location. 
o CA Only: $22.82 - $38.61 
o CO &amp; ME: $21.45 - $33.48 
o HI/IL/MN/VT Only: $21.45 - $35.70 
o MA Only: $21.45 - $35.70</li>
<li>o MD &amp; VA: $21.45 - $35.70 
o DC/NJ/NY/OH Only: $21.45 - $38.61 
 o Albany County, NY/Cleveland, OH: $22.82 - $33.48 
o WA Only: $21.45 - $40.56</li>
<li>Bonus Opportunity (based on Company and Individual Performance)</li>
<li>401(k)</li>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Health Savings and Flexible Spending Accounts</li>
<li>Life Insurance</li>
<li>Paid Time Off</li>
<li>Paid Parental Leave</li>
<li>Tuition Assistance</li></ul> 


Job Location(s): US - AZ, US - CO, US - ID, US - MT, US - NM, US - OR, US - UT, US - WA, US - WY 


Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly. 


Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance. 


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 


Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. 


Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com</div>

Customer Care Representative - Farmers Workplace Solution

The Smith Restaurant

<div>THE SMITH

Our purpose is simple make people happy! Since 2007, we&rsquo;ve served food people crave. We are passionate about taking great care of our employees, our guests, and our community. We are obsessed with building a positive, empowering, and supportive culture. We care about every meal and every moment. Walk in the door and you&rsquo;re in for a great time. Whether it&rsquo;s date night, drinks on the town, a big birthday bash, a working lunch, a boozy brunch, or an I-don&rsquo;t-want-to-cook-tonight night, we&rsquo;ve got you covered. The menu features bistro classics, seasonal fare, and craft cocktails. We believe in working closely with local farmers and purveyors that we trust to serve consistently delicious food and drinks. We have high standards for every ingredient, and we put thought into every bite.

THE POSITION: BARTENDER
<div>
KEY RESPONSIBILITIES</div>
<ul><li> Welcome each guest at the bar and create an inviting environment</li></ul>
<ul><li> Communicate with guests in a warm, professional manner, ensuring they feel valued and well cared for</li></ul>
<ul><li> Work collaboratively with all Smith team members to support a seamless guest experience</li></ul>
<ul><li> Prepare, mix, garnish, and serve alcoholic and non-alcoholic beverages for both bar and dining room guests, following standard recipes</li></ul>
<ul><li> Maintain a strong understanding of responsible alcohol service and ensure compliance at all times</li></ul>
<ul><li> Anticipate guest needs and provide attentive, proactive service throughout their experience</li></ul>
<ul><li> Keep the bar area clean, organized, and fully stocked throughout service</li></ul>
<ul><li> Uphold all food safety, handling, and sanitation standards to ensure the safety of guests and team members</li></ul> 
<div></div>
<div>
WHAT MAKES YOU GREAT: (QUALIFICATIONS FOR ROLE)</div>
<ul><li> You exemplify the highest standards of honesty and integrity.</li></ul>
<ul><li> You are highly confident in your abilities and are detail-oriented.</li></ul>
<ul><li> You are a team player and have excellent communication skills.</li></ul>
<ul><li> You genuinely get joy out of making people happy and are able to have fun while working</li></ul>
<ul><li> You have a love and passion for the hospitality industry.</li></ul>
<ul><li> Learning about food and beverage excites you.</li></ul>
<ul><li> You are willing to go above and beyond to please guests.</li></ul>
<ul><li> You have previous experience as a Barista</li></ul> 
<div></div>
<div>
WHAT MAKES US GREAT: (OUR BENEFITS)</div>
<ul><li> Competitive hourly rate of pay</li></ul>
<ul><li> Bonus opportunity</li></ul>
<ul><li> Comprehensive benefits plan (medical, dental, vision, life insurance)</li></ul>
<ul><li> 401(k) with company match</li></ul>
<ul><li> Employee Assistance Program</li></ul>
<ul><li> Gym discounts</li></ul>
<ul><li> Commuter benefits</li></ul>
<ul><li> Referral bonus program</li></ul>
<ul><li> Generous paid time off</li></ul>
<ul><li> A collaborative, high-performing environment with a team that takes pride in their work</li></ul> 
<div></div>

STATEMENT OF DIVERSITY

At Corner Table Restaurants, each person brings their own perspectives and experiences. We strive to create an environment that is consciously inclusive, psychologically, and physically safe, and ensures everyone can be heard and valued. Diversity, equity, and inclusion in the workplace are essential to living our Core Values. We create and promote a culture that advocates for the equality of everyone, and it is our mission to continually maintain an environment where all our team members and guests belong, are respected, and thrive while being their best authentic selves.

Corner Table Restaurants is an Equal Opportunity Employer</div>

Bartender

Ryder System

<div>Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
Job Description :
Summary
Lead Solutions Design Engineers are responsible to support the growth of our Supply Chain Solutions &amp; Dedicated Transportation Solution offerings by developing, designing and winning new business through:
Designing solutions that deliver financial value to our Customers
Demonstrating an understanding of our Customer's business
Providing feasible designs that are aligned with our Customer's needs
Helping the pursuit team with shaping wins plans consistent with our solution design
Providing sustainable designs that are aligned with Ryder's operational &amp; technical capabilities
Writing and delivering a compelling proposal that influences the customer decision to select Ryder
Support awarded business throughout the startup process, successfully transitioning design and proposal assumptions to Operations and SCE CI resources through the Customer Due Diligence process
They are a key team member within a pursuit team that works on new business opportunities. The Lead Solutions Design Engineer will support a pursuit from start to finish and will be an active team member throughout the various stages of the pursuit all the way through successful transition during startup. Key activities include:
Specialize across multiple design disciplines
Use advance analytical techniques and concepts to understand the business
Manage or mentor a small team of other SD Engineers
Execute design processes to create, re-design, or optimize logistics networks
Think and act independently and creatively
Effectively communicate the design and solution to internal stake holders &amp; the client
Essential Functions
<ul><li>Support the bid submission process by reviewing RFP documents, understand objectives, develop questions to clarify gaps and develop initial hypothesis specific to a specific solution design that solves our customer's needs &amp; delivers unique value</li>
<li>Data validation, cleansing, profiling, baseline development &amp; defining scenarios to model</li>
<li>Calculating labor, equipment, facility and expense requirements based on transportation and warehousing design assumptions. Develop process flows, concept of operations and value propositions consistent with the win strategy and work with IT to develop concept of systems. Coordinate with Pricing and other functions to develop cost and pricing models as well as relevant assumptions</li>
<li>Develop optimizations scenarios and strategies that are aligned with objectives</li>
<li>Meet frequently with customers and cross-functional bid response team. Support technical review presentations and design validation meetings</li>
<li>Implementation follow-up, which requires engineer to validate and modify deployed process to ensure that it matches plan</li>
<li>Develop and improve engineering tools and methodologies to ensure industry best practices</li>
<li>Lead consulting projects that involve understanding customers&rsquo; pain-points developing and presenting solutions</li>
</ul>Additional Responsibilities
<ul><li>Perform other duties as assigned</li>
</ul>Skills and Abilities
<ul><li>Superb data organization and cleansing skills</li>
<li>Exhibit advanced skills and concepts using design applications, tools, techniques, and methodologies to analyze and design complex transportation and warehousing networks</li>
<li>Familiarity in simulation tools, transportation &amp; warehouse management systems, ERPs, Automation, MHE, Visibility Tools, and industry leading technologies(preferred)</li>
<li>Ability to influence the project teams by using facts, statistics, and analytics</li>
<li>Comprehend complex supply chain and transportation solutions and segment design processes into manageable elements and process steps</li>
<li>Excellent verbal, written and presentation skills, including the ability to translate complex designs, concepts, and regulations into terms readily understood</li>
<li>Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)</li>
<li>Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint expert required</li>
<li>Knowledgeable of visualization (Tableau, Microsoft) and database programming intermediate preferred</li>
<li>Knowledge of effective metrics programs and design networks that are sustainable and measurable advanced required</li>
<li>Transportation Design:Extensive knowledge of Dedicated Services and Managed Transportation NetworksRequired knowledge of all available equipment types such as; dry van, temperature control, flat bed, other specialized equipmentTransportation Design Tools ie; JDA, Appian, Network Design Tools ie; Llamasoft/Optilogic , Transportation Management Systems ie; Blue Yonder, OTM, Mapping Software ie; Power BI expert required</li>
</ul>Qualifications
<ul><li>Bachelor's degree required in Engineering, Business, Supply Chain Management or Industrial Engineering</li>
<li>Six (6) years or more in the Transportation industry(e.g., Truckload, Multi-stop TL, LTL, Intermodal, Bulk, Rail, or Parcel services) required</li>
<li>Six (6) years or more in the Warehousing and/or Manufacturing industry (e.g., Industrial Engineering, Warehouse Operations, Operations) required</li>
<li>Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint expert required</li>
<li>Knowledgeable of visualization (Tableau, Microsoft) and database programming intermediate preferred</li>
<li>Knowledge of effective metrics programs and design networks that are sustainable and measurable advanced required</li>
<li>Transportation Design:Extensive knowledge of Dedicated Services and Managed Transportation NetworksRequired knowledge of all available equipment types such as; dry van, temperature control, flat bed, other specialized equipmentTransportation Design Tools ie; Blue Yonder Transportation Modeler, Appian, Network Design Tools ie; Llamasoft/Optilogic, Transportation Management Systems ie; Blue Yonder, OTM, Mapping Software ie; Power BI expert required</li>
</ul>DOT Regulated: No
Job Category: Solutions Design
Our Culture &amp; Commitment :
At Ryder, you&rsquo;re trusted to make an impact&mdash;while enjoying room to grow and having a voice that&rsquo;s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate&rsquo;s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type :
Salaried
Minimum Pay Range:
100000
Maximum Pay Range:
120000
Benefits Information :
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=4022345&amp;hashed=256118533) to download the comprehensive benefits summary.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note :
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .
Current Employees :
If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
\#wd</div>

Transportation Lead Solutions Design Engineer (remote)

Guidehouse Managed Services

<div>Job Family:
Patient Account Representative 
Travel Required:
None 
Clearance Required:
None<div>
What You Will Do:</div><div><div><div><div><div><div><div><div><div> 
The Insurance Patient Account Representative is an extension of a client&rsquo;s business office staff. Representatives are responsible for taking in-coming and making out-going calls to patients and insurance companies to resolve account balances. All client policies and procedures are followed. Representatives will perform any and all job-related duties as assigned.
Essential Job Functions<ul><li>
Facilitates the billing and collection processes of outstanding accounts receivable</li><li>
Communicates with internal and external contacts to explain primary, secondary and tertiary billing, collection and resolution of claims including Medicare and other government and nongovernment accounts</li><li>
Monitors daily queues for customer services/quality and productivity to maintain acceptable level as established by the departments; alerts management of high call volume patterns</li><li>
Handles incoming and outgoing billing correspondence and phone inquiries relating to patient, third party administrators, attorneys, vendors and other insurance payers</li><li>
Documents conversations and/or actions taken to support all claims inquiries, review and/or reconsiderations; streamlines the follow-up process of team members assisting on the file</li><li>
Analyzes claims to determine compliant and accurate coding, charging; reviews file to confirm demographic and billing information is updated</li><li>
Works to resolve any claim or billing concerns and takes appropriate action to escalate issues to management when appropriate</li><li>
Performs follow-up processes on accounts to work towards a zero balance</li><li>
Files a timely reconsideration or review of claim with supporting documentation such as a corrected claim, medical records and letter of explanation as necessary; communicates with departments to gather information needed to resolve the claim</li><li>
Performs balance transfers</li><li>
UB-04 &amp; CMS 1500</li><li>
Complete all business-related requests and correspondence from patients and insurance companies.</li><li>
Responsible for working on average 35 Accounts Per Day</li><li>
Complete all assigned projects in a timely manner.</li><li>
Assist client and patients in all requested tasks.</li><li>
Communicate to Guidehouse management areas of concern or areas of improvement.</li><li>
Research and respond to all patient inquiries received by telephone and mail.</li><li>
Update patient demographic information and initiate account adjustments.</li><li>
Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections.</li></ul> 
What You Will Need:<ul><li>
High School Diploma / GED or 3 years of Relevant Equivalent Experience in Lieu of Diploma / GED.</li><li>
0-2+ year's experience in office, business, operations, customer service or healthcare field.</li></ul>
What Would Be Nice To Have:<ul><li>
Previous experience working in insurance portals</li><li>
PC skills in a Windows environment.</li><li>
Knowledge and utilization of desktop applications to include Word and Excel is essential.</li><li>
Ability to initiate and follow through on projects and work independently with minimal supervision</li></ul>
#IndeedSponsored
#LI-DNI</div></div></div></div></div></div></div></div></div>
The annual salary range for this position is $34,000.00-$56,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. 
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:<ul><li>
Medical, Rx, Dental &amp; Vision Insurance</li><li>
Personal and Family Sick Time &amp; Company Paid Holidays</li><li>
Position may be eligible for a discretionary variable incentive bonus</li><li>
Parental Leave</li><li>
401(k) Retirement Plan</li><li>
Basic Life &amp; Supplemental Life</li><li>
Health Savings Account, Dental/Vision &amp; Dependent Care Flexible Spending Accounts</li><li>
Short-Term &amp; Long-Term Disability</li><li>
Tuition Reimbursement, Personal Development &amp; Learning Opportunities</li><li>
Skills Development &amp; Certifications</li><li>
Employee Referral Program</li><li>
Corporate Sponsored Events &amp; Community Outreach</li><li>
Emergency Back-Up Childcare Program</li></ul>
About Guidehouse
Guidehouse is an Equal Opportunity Employer&ndash;Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse&rsquo;s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant&rsquo;s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.</div>

Patient Account Representative - Medicare, Medicaid, Commercial Claims

NuAxis Innovations

<div><div>We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.
Technology is our Passion. People are our Purpose.
We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it&rsquo;s a state of mind.
We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated IT Specialist II for a Full-Time position.<h2 class="jobSectionHeader">
Position Summary:</h2>
This role is largely responsible for providing remote telephone and email-based IT operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position requires a high level of IT support knowledge, customer service experience, good communications skills and work ethic. This is an Enterprise Operations Support role, as such it will require commitment on your part as well as ours
Key Responsibilities<ul><li>
Some of the primary responsibilities of this role would include:</li><li>
Remote telephone-based Call Center / Help Desk / Service Desk support services</li><li>
Owning, tracking, troubleshooting and resolving IT incidents and service requests</li><li>
Fulfilling requests and resolving incidents daily to ensure service-related issues are identified and resolved within established Service Level Agreements (SLAs)</li><li>
This remote telephone based operational support role requires a service-oriented mentality, high sense of ownership of the incidents, problems, and requests, focus on managing and resolving isues in alignment with the SLAs, establishing and maintaining communication with technology customers to keep them updated with status of there requests, and proactively escalating any issues that cannot be resolved within the established timeframes.</li></ul>
Qualifications<ul><li>
Two (2) + years&rsquo; of customer service experience. IT Helpdesk/Service desk or call centerexperience preferred.</li><li>
High school diploma or equivalent. Bachelor's Degree preferred.</li><li>
Operating Systems (Windows 11)</li><li>
Active Directory Experience</li><li>
Office 365 Support (TEAMs, OneDrive, Microsoft Outlook, etc.)</li><li>
Printer Support Experience</li><li>
Familiar w/Command Prompts</li><li>
Web Browsers (Google, Edge, Chrome, and Mozilla)</li><li>
Troubleshoot basic Wi‑Fi connectivity issues, including SSID identification, password resets, and signal-strength checks.</li><li>
Assist users with setup, pairing, and basic troubleshooting of wireless accessories (keyboards, mice, headsets, printers, etc.).</li></ul>
Preferred<ul><li>
Sharepoint</li><li>
VPN Experience (Global Protect.)</li><li>
Remote Support Software (Bomgar)</li><li>
Mobile Devices (Android and iOS)</li><li>
Software Installation Experience</li><li>
Network Drive Support Experience</li><li>
Contact Center/Call Center/Helpdesk experience preferred</li><li>
Customer Service Skills/Customer Experience Training</li><li>
Customer Advocacy Behaviors</li><li>
Critical thinking/Problem Solving skills</li><li>
Effective Communication Strategies</li><li>
Self-Starter/Resourceful</li><li>
Independent Learning/Resourcing</li><li>
Enterprise ticketing application experience - BMC Remedy Service Management experience preferred</li></ul> 
Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!
Our Profile:
We are an IT company with a unique mission&mdash;to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More.
NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!</div></div>

IT Specialist II

Domino's

<div>Job Description 
Customer Service Representative 
Duties &amp; Responsibilities: 
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. 
Your job responsibilities would include (but are not limited to): 
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino&rsquo;s Pizza guidelines.
Maintaining a clean and organized work environment from our customer&rsquo;s viewpoint.
Always maintain a professional appearance in compliance within the Domino's Pizza Grooming Standards. 
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude! 
Qualifications 
Must be 16 years or older. No experience necessary. 
Additional Information 
All your information will be kept confidential according to EEO guidelines.</div>

Customer Service Rep (09101) - 293 E Telegraph St

<div>Work Location:
Washington, District of Columbia, United States of America
Hours:
40
Pay Details:
$25.50 - $36.00 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal &amp; Commercial Banking
Job Description:
The Retail Banker II Float is a Customer liaison that is integral to delivering TD&rsquo;s Brand promise by utilizing financial expertise and consultative advice in advising Customers regarding personal banking solutions/needs. This role contributes to the achievement of business objectives that enable growth through identifying appropriate TD solutions that help Customers achieve their financial goals and optimize their relationship with TD. This role is accountable for working in multiple locations; thus having the ability to work in different contexts and settings.
Depth &amp; Scope:
<ul><li>Acts as a subject matter expert in the Store for both Customers and colleagues regarding all products, services, policies, and procedures of TD, especially regarding both personal banking and business banking
</li><li>Requires a broad knowledge and understanding of the full product suite, services and processes of business area, and could be characterized by moderate complexity/risk
</li><li>Makes product recommendations based on Customer needs and highlights product features and benefits that ultimately s upport Customers through challenging times and life events, save time and money, and exceed their needs
</li><li>Utilizes Customer Relationship Management tools to proactively play a key role in Customer assessments, proactively identifies Customer solutions and lead-focused outbound sales activities
</li><li>Evaluates issues, errors and problems based on practices and existing precedents or procedures
</li><li>Explains detailed and/or complicated information within the team
</li><li>Builds working relationships with customers and related teams
</li><li>Requires full proficiency gained through job related training to perform a range of activities
</li><li>Participates in Customer outreach, servicing and advice activities to deliver on our unexpectedly human promise
</li><li>Engages in conversations with customers about loan products, facilitates the application intake
</li><li>Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)
</li></ul>Education &amp; Experience:
<ul><li>HS Diploma or GED required; 2 year degree preferred
</li><li>2+ years of related experience required
</li><li>Teller experience (Preferred)
</li><li>Cross trained to take customer transactions
</li><li>Requires agility, teamwork and flexibility to adapt to different locations and environments
</li><li>Must be able to do same day travel to multiple work locations within a designated region or area
</li><li>Superior Customer Service skills
</li><li>Strong organization skills to handle multiple tasks in a fast-paced environment
</li><li>Excellent communication skills with ability to be concise, clear and consistent
</li><li>Demonstrated effective problem-solving skills
</li><li>Demonstrated ability to schedule and prioritize work
</li><li>Demonstrated ability to work independently and within deadlines
</li><li>Proficient in Microsoft Office
</li><li>Ability to provide community services, including, but not limited to, Financial Education classes
</li><li>Notary License (Preferred)
</li></ul>Customer Accountabilities:
<ul><li>Delivers Legendary Experience by helping Customers, building relationships, delivering service and advice to TD Customers
</li><li>Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building trust with educational content &amp; tools, (2) providing consultative support, and (3) advocating for them with proactive insights &amp; recommendations
</li><li>Serves as a Customer advocate in providing Customer resolution, proactive tips and insights on saving time &amp; money
</li><li>Consistently executes appropriate behaviors to deliver a Legendary Customer experience that is unexpectedly human in the Store through either effective problem resolution or providing sound advice that yields a solution
</li><li>Establishes and nurtures Customer relationships by consistently displaying product knowledge, actively listening to Customer needs while engaging in additional conversation to identify any additional needs and offer a solution or partner referral
</li><li>Utilizes the Customer relationship management tools to understand and gather Customer information to allow for Customer insights to be built to yield a deeper Customer experience and journey
</li><li>Engages in lobby leadership by orchestrating Customer flow, warmly welcome, discover initial needs and guides Customer appropriately
</li><li>Understands Customer preferences with banking (when and how they want) and educates Customers on self-service options that meet their needs
</li><li>May act as a point of escalation for Customer questions or concerns
</li><li>May perform a variety of (teller) transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures
</li><li>Understands and supports the Bank's Customer Service Strategy
</li><li>Considers the impact of decisions on the well-being of TD, its Customers and stakeholders
</li><li>Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity
</li><li>Improves Customer financial confidence by sharing financial knowledge to help Customers meet and exceed their financial goals
</li><li>Acts as a brand champion both internally and externally
</li><li>Champions Customer service activiti es; supporting Customers through challenging times and life events
</li><li>Recognizes transaction needs of clients and educates clients on self-service channels including digital options
</li><li>Brings your genuine self and turns each banking transaction into a personalized interaction, one Customer at a time
</li><li>Delivers end to end advice to Customers by providing information and tools for financial management that helps Customers achieve their goals, and provides real time insights
</li></ul>Shareholder Accountabilities:
<ul><li>Promotes full suite of products, sales, services and banking capabilities
</li><li>Understands and applies operating policies and procedures
</li><li>Supports the timely and accurate completion of business processes and procedures
</li><li>Escalates non-standard or high risk transactions/activities as necessary
</li><li>Ensures documentation that is prepared/completed is accurate and properly reflects client/business intentions and is consistent with relevant rules/regulations
</li><li>Ensures necessary due diligence to support the accuracy of all customer transactions/activities
</li><li>Be knowledgeable of and complies with Bank Code of Conduct
</li><li>Contributes to business objectives for Operational Excellence by fully understanding accountability in driving an operationally sound location
</li><li>Executes with excellence by adhering to all Risk and Control Policies and Procedures
</li></ul>Employee/Team Accountabilities:
<ul><li>Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
</li><li>Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit
</li><li>Participates in personal performance management and development activities
</li><li>Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
</li><li>Contributes to a fair, positive and equitable environment that supports a diverse workforce
</li><li>Acts as a brand ambassador for your business area/function and the Bank, both internally and/or externally
</li><li>Utilizes feedback through coaching sessions to demonstrate stronger performance
</li><li>Establishes relationships with partner bankers to make effective referrals to them
</li><li>Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of the team
</li><li>Collaborates with team members in contributing to the success of the team and organization
</li><li>Actively seeks opportunities to improve delivery of work with high attention to quality standards
</li><li>Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills
</li><li>Positively embraces change
</li><li>Adheres and participates in TD's Shared Commitments and code of conduct expectations
</li><li>Engaged in advancing and sustaining a unique, inclusive culture that reflects TDs diversity agenda, and creates an extraordinary employee experience
</li></ul>OCC Language:
<ul><li>This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. &sect;&sect; 5102 et seq., and its implementing regulations, 12 CFR Part 1007
</li><li>Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36
</li><li>Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. &sect;&sect; 5102 et seq., and its implementing regulations, 12 CFR Part 1007
</li><li>Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position
</li></ul>P hysical Requirements:
 
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
 
Domestic Travel &ndash; Continuous
 
International Travel &ndash; Never
 
Performing sedentary work &ndash; Continuous
 
Performing multiple tasks &ndash; Continuous
 
Operating standard office equipment - Continuous
 
Responding quickly to sounds &ndash; Continuous
 
Sitting &ndash; Continuous
 
Standing &ndash; Occasional
 
Walking &ndash; Continuous
 
Moving safely in confined spaces &ndash; Occasional
 
Lifting/Carrying (under 25 lbs.) &ndash; Occasional
 
Lifting/Carrying (over 25 lbs.) &ndash;Occasional
 
Squatting &ndash; Occasional
 
Bending &ndash; Occasional
 
Kneeling Occasional
 
Crawling Occasional
 
Climbing Occasional
 
Reaching overhead &ndash; Occasional
 
Reaching forward &ndash; Occasional
 
Pushing - Occasional
 
Pulling - Occasional
 
Twisting - Occasional
 
Concentrating for long periods of time &ndash; Continuous
 
Applying common sense to deal with problems involving standardized situations &ndash; Continuous
 
Reading, writing and comprehending instructions &ndash; Continuous
 
Adding, subtracting, multiplying and dividing &ndash; Continuous
 
 
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities &amp; duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package 
 
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
 
We&rsquo;re delighted that you&rsquo;re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we&rsquo;re committed to providing the support our colleagues need to thrive both at work and at home.
 
 
Colleague Development
If you&rsquo;re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You&rsquo;ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. 
If you&rsquo;re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training &amp; Onboarding
 
We will provide training and onboarding sessions to ensure that you&rsquo;ve got everything you need to succeed in your new role.
 
 
Interview Process
 
We&rsquo;ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.</div>

Retail Banker II Float (7th & I)

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