administrative assistant contractor (resource management)-remote

booking & reservations coordinator (remote) | training provided

commercial casualty litigation adjuster ii - remote

administrative assistant contractor (resource management)-remote Jobs in Washington

booking & reservations coordinator (remote) | training provided Jobs in Washington

client success representative (remote) Jobs in Washington

client success representative (remote)

commercial casualty litigation adjuster ii - remote Jobs in Washington

customer support specialist Jobs in Washington

customer support specialist

client success representative remote

DEMAND.com

<div>
 Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience.
 
 
 
 Responsibilities and Duties
 
 
 
 <ul>
 <li>
 Develop and nurture relationships with selected accounts for successful campaigns.
 </li>
 <li>
 Be a trusted advisor and expert in our DemandFactor offerings.
 </li>
 <li>
 Work with internal experts to deliver excellent campaign leads and ensure clients are happy.
 </li>
 <li>
 Collaborate with the Sales team from proposal to delivery, addressing options and integrations.
 </li>
 <li>
 Manage account documentation, including reports and recommendations.
 </li>
 <li>
 Handle post-sale account management, fostering growth through great customer service.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent written and verbal communication skills with a strong connection to customer success.
 </li>
 <li>
 Minimum two years of account management or customer service experience preferred.
 </li>
 <li>
 Highly organized and detail-oriented, able to handle over 30 clients effectively.
 </li>
 <li>
 Ability to thrive collaboratively in a team and independently with minimal supervision.
 </li>
 <li>
 Strong problem-solving skills, with the ability to engage and interact with internal teams.
 </li>
 <li>
 Logical thinking to diagnose and resolve issues, recognizing when escalation is needed.
 </li>
 <li>
 Comfortable learning various software, from MS Office (Excel) to CRM systems.
 </li>
 <li>
 Time Management and Effective Prioritization skills to ensure efficient handling of tasks and responsibilities in a dynamic work environment
 </li>
 </ul>
</div>

Client Success Representative (Remote)

BluShark Digital

<div>About Us:

BluShark Digital is a leading digital marketing agency dedicated to providing innovative and results-driven Search Engine Optimization (SEO) solutions for businesses. Initially established in the legal and medical fields, BluShark is now expanding into the home services sector. We pride ourselves on being a client-first agency, helping businesses stand out online and achieve tangible results. Located in Washington, D.C., we offer a dynamic and growth-oriented environment where creativity and strategy combine to drive success.

As an SEO Account Strategist, you will collaborate with our legal clients making their digital marketing strategy come to life. The SEO Account Strategist will be responsible for relaying action items to our implementation team, and updating our clients as their search engine optimization strategy evolves. In addition to reporting KPIs to our strategic partners, the SEO Account Strategist will work with our clients and team members to help align our efforts with the business' goals.

Responsibilities:
<ul>
<li>Understand the business goals of each client and tailor their buildout accordingly, ideally having previous experience working with clients in the legal sector</li>
<li>Guide clients throughout the onboarding and technical optimization process</li>
<li>Relay value to clients - demonstrating what the previous month's marketing efforts have resulted in for their practice</li>
<li>Keep projects and timelines on track</li>
<li>Update clients on how campaigns are progressing, educating clients on strategies we are implementing</li>
<li>Alert management and client when requests are out of scope and coordinate the addition of services</li>
<li>Attend to and resolve client concerns proactively</li>
</ul>
Qualifications:
<ul>
<li>2-4 years of experience in account management, digital marketing, or a similar role.</li>
<li>Experience working with legal and SMB clients</li>
<li>Experience in digital marketing strategies including: paid advertising, SEO, content marketing, and data analytics</li>
<li>Experience using analytics platforms such as Google Analytics, HubSpot, Ahrefs or similar tools</li>
<li>Proven ability to manage multiple client accounts and campaigns simultaneously</li>
</ul>
What We Offer:
<ul>
<li>Competitive base salary with uncapped commission potential.</li>
<li>Comprehensive benefits package, including health, dental, and vision insurance, 401(k), and paid holidays and vacation days.</li>
<li>90-day onboarding period with opportunities for career growth and advancement.</li>
<li>A dynamic and innovative work environment, blending in-office and remote work flexibility.</li>
<li>A supportive company culture focused on personal and professional development.</li>
</ul>
BluShark Digital is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment.

BluShark Digital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.</div>

Account Manager

Aalis Management Consulting

<div>Aalis Management Consulting is an 8(a) certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) and Economically Disadvantaged woman-owned small Business (EDWOSB) driven by the same principles that guide our armed forces. Founded by a US Army veteran, we take pride in our core values: excellence in reputation, commitment, candor, teamwork, and dependability.
Position Title: Senior Financial Management Consultant (SkillBridge &ndash; Military Transition)
Client: Aalis Management Consulting
Location: Remote
Work Schedule: 8:00 AM - 5:00 PM
Work Day: Monday &ndash; Friday
Total Openings: 1
Length of Contract: 3 months
Overview:
Aalis Management Consulting is seeking an experienced Senior Financial Management Consultant (SkillBridge &ndash; Military Transition) for a three-month remote consulting role. The ideal candidate has served at three or more duty stations, acquiring significant expertise in Planning, Programming, Budgeting, and Execution (PPBE) in financial analysis, resource allocation, and fiscal planning within the armed forces. This individual must demonstrate a proven ability to build and leverage budget connections to strengthen financial strategy and operations. The role offers an engaging and challenging project environment.
SkillBridge Eligibility:<ul><li>
Must be active-duty military and transitioning (separating or retiring)</li><li>
Must be within the final 180 days of service at the start of the program</li><li>
Command approval required</li><li>
Must be eligible for and approved under the DoD SkillBridge program</li><li>
No civilian pay during SkillBridge (military pay/benefits continue)</li><li>
Must be able to start in May
</li><li>Remote participation allowed</li></ul>
Not eligible: veterans already separated, reservists not on active duty, or anyone outside the 180-day window.
Key Responsibilities:<ul><li>
Lead financial planning, budget development, and execution across multiple projects, ensuring alignment with strategic goals and operational priorities.</li><li>
Conduct detailed financial analysis, budget forecasting, and performance evaluations; prepare and present reports with recommendations to senior leadership.</li><li>
Assess resource needs and allocate financial resources effectively to maximize mission success across tactical and operational settings.</li><li>
Develop and leverage relationships with military and civilian stakeholders to support budgeting requirements and connect with new financial partners.</li><li>
Provide expert advice on financial strategies, long-term fiscal planning, and budgeting policies to optimize operations and resource utilization.</li></ul>
QualificationsExperience:<ul><li>
Bachelor's degree in Finance, Accounting, Business Administration, Economics, Public Administration, Management, or a related field.</li><li>
Commissioned Military Officer (O5 or O6) with experience spanning three or more duty stations in budget and financial management.</li><li>
Proven expertise in financial analysis, resource allocation, and fiscal planning that directly supports operational and organizational goals.</li><li>
Familiarity with military budgeting systems, financial policies, and procurement processes, ensuring compliant fiscal management.</li><li>
Experience cultivating financial stakeholder relationships and managing budget-related networks to support adequate funding and resource decisions.</li><li>
Leadership experience overseeing financial operations and teams, with a focus on accountability, process improvement, and mentoring.</li><li>
Demonstrated ability to apply budget and financial management skills in tactical, operational, and administrative environments, facilitating a smooth transition to civilian consulting through the SkillBridge program.</li></ul>
Required Skills:<ul><li>
Practical experience applying military budgeting, financial reporting, and resource allocation to meet operational and strategic objectives.</li><li>
Proven ability to establish and utilize budget-related relationships within military and civilian sectors to support funding alignment and mission success.</li><li>
Strong written and verbal communication skills, capable of translating complex financial information for senior military leaders and civilian partners.</li><li>
Analytical mindset with the ability to address financial and operational challenges, providing actionable and mission-focused recommendations.</li><li>
Effective collaborator experienced in working with cross-functional, joint, or hybrid military-civilian teams, supporting professional transition through SkillBridge.</li></ul>
Highly Preferred:<ul><li>
Experience working in multiple positions in the National Capital Region (NCR)</li></ul>
Aalis Management Consulting is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.</div>

Senior Financial Management Consultant (SkillBridge – Military Transition)

Aisle & Abroad

<div>
 
 Position Overview
 
 
 We are currently seeking a dependable and detail-oriented
 
 Booking &amp; Reservations Coordinator
 
 to support scheduling and reservation coordination. This role focuses on assisting with booking requests, organizing details, and ensuring all arrangements are handled accurately and efficiently.
 
 
 This is a fully remote position ideal for individuals who are organized, responsive, and enjoy working in a structured, client-focused environment.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist with coordinating bookings, reservations, and scheduling requests
 </li>
 <li>
 Gather and organize client information and preferences
 </li>
 <li>
 Review reservation details to ensure accuracy and completeness
 </li>
 <li>
 Communicate confirmations, updates, and follow-ups in a timely manner
 </li>
 <li>
 Maintain organized records of bookings and client interactions
 </li>
 <li>
 Support a smooth and efficient coordination process from start to finish
 
 
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Strong organizational and multitasking skills
 </li>
 <li>
 Clear and professional communication abilities
 </li>
 <li>
 Ability to work independently in a remote environment
 </li>
 <li>
 Detail-oriented with strong follow-through
 </li>
 <li>
 Comfortable using email, online systems, and scheduling tools
 
 
 
 
 
 </li>
 </ul>
 
 Preferred (Not Required)
 
 
 
 <ul>
 <li>
 Experience in customer service, administrative support, or coordination roles
 </li>
 <li>
 Interest in travel, hospitality, or event-related services
 
 
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Flexible remote work environment
 </li>
 <li>
 Structured onboarding and ongoing guidance
 </li>
 <li>
 Opportunities for growth based on performance
 </li>
 <li>
 Supportive and collaborative team setting
 
 
 
 
 
 </li>
 </ul>
 
 Work Environment
 
 
 This is a remote role requiring a reliable internet connection and the ability to stay organized and productive in a virtual workspace.
 
 
 
 Apply Today
 
 
 If you enjoy coordinating details, assisting with reservations, and working in a flexible remote environment, we encourage you to apply.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Booking & Reservations Coordinator (Remote) | Training Provided

InfoTrack US

<div>
 
 About InfoTrack
 
 
 
 InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system.
 
 
 As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us.
 
 
 
 About The Role
 
 
 
 In your role as a Customer Support Specialist, you are committed to delivering exceptional customer experiences and ensuring our clients maximize the value of our software. As we continue to grow, you are dedicated to being the first point of contact, and the friendly voice answering questions about our products and services, and providing world-class customer support, troubleshooting, and technical support.
 
 
 This is a remote role, based in Pacific Time.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Develop a comprehensive understanding of our legal tech solutions, staying up to date with new features and updates, and sharing this knowledge with clients to optimize their experience.
 </li>
 <li>
 Gain knowledge about our clients, who are primarily law firms and legal professionals, and obtain a deep understanding of their unique needs.
 </li>
 <li>
 Understand and learn how to use our client success tools, including Salesforce, Dialpad, and our own services to track and update client orders.
 </li>
 <li>
 Handle and resolve customer concerns and issues promptly, ensuring a high level of customer satisfaction and retention.
 </li>
 <li>
 Provide top-notch technical support to clients, including troubleshooting software issues, answering inquiries, and guiding them through the effective use of our products.
 </li>
 <li>
 Track cases through to resolution. Escalate cases to other departments or technical leads as required.
 </li>
 <li>
 Maintain accurate and detailed records of client interactions and support requests.
 </li>
 <li>
 Act as the voice of the customer by collecting feedback, suggestions, and pain points to help improve our products and services continually.
 </li>
 <li>
 Participate in regular performance and development meetings with your direct manager. Track and be responsive to your KPI's, which will include average handling time, contacts per day, and customer satisfaction scores.
 </li>
 <li>
 Assist with any, and all task to ensure customer satisfaction.
 </li>
 <li>
 Contribute to the success of the team and the company.
 </li>
 <li>
 Able to work collaboratively and cross-functionally with different departments.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Knowledge and Skills:
 
 
 <ul>
 <li>
 You're passionate about technology and for helping others to understand and use it.
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Strong interpersonal communication skills
 </li>
 <li>
 Computer savvy&mdash;we sell software, so you need to be someone who can quickly learn how to use new technology and new websites and explain how they work to others. You should be comfortable using
 </li>
 <li>
 Microsoft Office products, like Word and PowerPoint
 </li>
 <li>
 Knowledge of legal services industry, preferred
 
 
 </li>
 </ul>
 Education and Experience:
 
 
 <ul>
 <li>
 2+ years of customer support (Phone, E-Mail and Chat) experience, which may include internships (previous experience in providing customer service &amp; technical support for a software company is preferred)
 </li>
 <li>
 Prior experience using a CRM, such as Salesforce or Zendesk, is preferred
 </li>
 <li>
 Certifications, not applicable
 
 
 
 </li>
 </ul>
 
 Compensation
 
 
 
 The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications.
 
 
 $20.00 - $27.00 per hour
 
 
 
 Benefits
 
 
 
 
 
 What Sets InfoTrack apart
 
 
 
 At InfoTrack, we're committed to a workplace where everyone feels comfortable doing their best work and having fun! We also believe in a work/life balance that fulfills you while you're here and supports you when you're not. We built our benefits package to prove that we're committed to you having everything you need.
 
 
 Our benefits guide, located here, illustrates what we offer full-time employees and a sneak preview is below
 
 
 <ul>
 <li>
 401(k) Match
 </li>
 <li>
 Medical, Dental, &amp; Vision Insurance
 </li>
 <li>
 Employer-funded Short/Long-Term Disability, Life, and Accidental Death &amp; Dismemberment (AD&amp;D) Insurance
 </li>
 <li>
 20 Days of Paid Time Off (PTO)
 </li>
 <li>
 11 Paid Holidays
 </li>
 <li>
 "Be Me Time" off for mental health, re-charging, volunteering
 </li>
 <li>
 Matching Gift Program
 
 
 
 </li>
 </ul>
 
 Our Commitment
 
 
 
 We believe that the key to our success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold.
 
 
 InfoTrack is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs.
 
 
 Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
</div>

Customer Support Specialist

Government Executive Media Group LLC

<div>The Role
GovExec is seeking a highly motivated, entrepreneurial, and service-minded Senior Multimedia Producer, based in the Washington, D.C. area, to join the growing GovExec TV team. In this role, you will be a critical player in producing content and effectively translating your vision to clients, coworkers, and freelancers. As the Senior Multimedia Producer, you will have strong writing, video editing, and research skills. It is also a plus if you have experience working or writing for the government sector.
Responsibilities<ul><li>
Own end-to-end production for assigned projects from concept through delivery</li><li>
Serve as the primary point of contact for video and audio production projects</li><li>
Manage and coordinate freelance videographers, editors, and production partners as needed</li><li>
Travel to support on-site video production, including 2&ndash;3 trips per month outside of DC and frequent local travel within the DMV area</li><li>
Script and produce long- and short-form video content across platforms</li><li>
Manage on-site and studio production, including multi-camera setups, at live events and on-location shoots</li><li>
Oversee post-production workflows (editing, encoding, asset management)</li><li>
Maintain digital assets and production systems</li><li>
Collaborate with clients and internal teams to develop compelling content</li></ul>
Success in this role looks like<ul><li>
Producing high-quality video content that meets client expectations and drives engagement</li><li>
Managing multiple projects simultaneously while maintaining deadlines and quality</li><li>
Elevating GovExec TV&rsquo;s production quality and consistency across programs</li></ul>
Qualifications<ul><li>
5-7 years of experience in broadcast production</li><li>
Experience producing content for a variety of platforms, including TV, podcasts, web, mobile, and social media</li><li>
Advanced experience using Sony-based equipment</li><li>
Creative, innovative, and experimental with high editorial standards</li><li>
Ability to write and edit across various content areas, including technology, finance, health, defense, and more</li><li>
Comfortable with non-linear editing</li><li>
Ability to lift and carry production equipment as needed</li><li>
Comfort working in fast-paced, on-site environments and handling production logistics</li><li>
Proficiency in Adobe Creative Suite (Premiere Pro, After Effects, Photoshop)</li><li>
Experience with video production equipment and workflows</li><li>
Strong client service skills and detail-oriented</li></ul>
About GovExec
GovExec&rsquo;s data and insights set the standard for depth, accuracy, and impact for government leaders and contractors. As the market-leading information and intent-based marketing platform, for over fifty years GovExec has empowered the government ecosystem to engage and support government leaders as they work to achieve their missions across federal, defense, and state and local agencies. Our strategic sales enablement and intent-based marketing solutions accelerate revenue growth to fuel market success. The platform is powered by the largest and most sophisticated database in the public sector, GovExec&rsquo;s platform reaches 3.3 million government influencers each month and provides its marketing clients with a significant competitive advantage in driving higher conversion and growth.
Working at GovExec
At GovExec, we believe that a new era of work - particularly when, where, and how it gets done - has arrived. We are building a hybrid workplace that allows for greater freedom and flexibility while also fostering a collaborative culture, no matter where you are working. GovExec offers permanent remote work in 20+ states across the US, as well as the option to work out of one of our offices based in Washington DC, New York or Connecticut. GovExec also offers a range of great benefits including:<ul><li>
Medical, dental, and vision insurance plans</li><li>
401(k) retirement plan with company match</li><li>
Open time off policy</li><li>
Twelve weeks paid parental leave</li><li>
Supportive, collaborative teams</li><li>
Unique opportunity to help government officials from a private sector company</li><li>
Expansive learning and development opportunities</li></ul>
 Commitment to Shared Values
GovExec recruits talent for four salient attributes or qualities:<ul><li>
Soul of Entrepreneurship</li><li>
Culture of Inclusion</li><li>
Force of Ideas</li><li>
Spirit of Generosity</li></ul>
The compensation range for this role is $85,000 to $105,000
Government Executive Media Group, Inc. and its affiliates (&quot;GovExec&quot;) are Equal Opportunity Employers. We do not discriminate against our applicants because of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by applicable law.</div>

Senior Multimedia Producer

<div>About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other&mdash;that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.
For more information, visit our Careers page. 


The Role in Brief: 


Director, Research Advisory Services 


EAB is the leading global provider of research and advice to higher education and K-12 institutions. Our research programs help executives at client organizations educate stakeholders, make research-informed decisions, and speed implementation of industry best practices. 


EAB Research Advisory Services (RAS) is a division within our research business, providing consultative support and expert advice to our education clients. RAS staff work directly with boards, presidents, and other senior academic and business leaders to help them make meaningful and strategic progress toward their most pressing financial and mission-consequential issues. Through strong communication and storytelling, RAS provides high-impact, outcome-focused presentations, workshops, and unscripted conversations to help partners understand and implement EAB&rsquo;s advice. We deliver our advice to clients through peer conferences, expert phone consultations, virtual meetings, and onsite at client institutions. In addition to working with current clients, our advisors also support sales efforts in new client development. 


This position will spend about 80% of time in the market, working with partners both in-person and virtually. The position requires 40-50% travel. This hire may be based in Washington, D.C.; Richmond, VA; or is open to remote employment within the continental United States. 

This position is also posted at the Associate Director level; candidates are being considered across both levels for the current opening. 


Primary Responsibilities: 


Terrain Mastery: Build and maintain issue expertise across research terrains, with a special focus on those most important to members across the university executive cabinet at educational institutions and the teams they lead across the university each day, including the delivery of dynamic strategies to guide transformation, responsiveness to the rapidly evolving policy environment, use of emerging artificial intelligence, enrollment and admissions technology and implementation, tech-enabled teaching and learning, instructional design and assessment, student success architecture, and financial sustainability, including advancement strategy. Store and curate EAB&rsquo;s perspective across the breadth of research terrains to give partners the most direct access to EAB&rsquo;s advice.

The candidate will leverage EAB&rsquo;s insights, best practices, tools, and data to help partners make decisions and implement best practices and develop a deep understanding of assigned terrain, market trends, and evolving client needs. 


Content Delivery and Facilitation: Work directly with partners to diagnose their problems, challenge their assumptions, guide decisions, and suggest solutions. Deliver EAB&rsquo;s point of view and advice through phone consultations, virtual meetings, conferences, and on campus presentations to: 

<ul>
<li>Make EAB insights and data accessible and impactful for our partners, bringing clarity and context to their understanding of their challenges;</li>
<li>Present partners with new ideas and potential solutions to those challenges and advocate for adoption;</li>
<li>Act as an expert outside voice, building consensus and educating committees and staff.</li>
</ul>
Combine functional knowledge, with an understanding of higher ed&rsquo;s unique organizational dynamics, enabling partners to set strategy, lead their institutions, and manage their operations more effectively by:
<ul>
<li>Diagnosing and giving voice to dynamics that are often felt, but not addressed;</li>
<li>Supporting leaders as they align effort and teams around institutional priorities;</li>
<li>Pathing partners through ranges of viable solutions and their pros and cons;</li>
<li>recommending paths for improvement and serving as their guides and accountability Partners as they progress;</li>
<li>Connecting partner institutions and creating learning experiences.</li></ul> 


Customer Success and Commercial Support: Collaborate with the research customer success team to execute on a scalable and impactful partner delivery model and deliver high-impact client interactions. Support sales in new partner development. 


Research Collaboration: Leverage terrain expertise to generate original insight and content in assigned areas (e.g., blog posts, social media posts, briefings, presentations, etc.). Actively participate in ongoing research processes and share market insights with research colleagues to inform future EAB insights and deliverables. 


Basic Qualifications: 

<ul>
<li>Bachelor&rsquo;s degree with an excellent academic record and 6 - 8+ years of post-graduate professional experience</li>
<li>Experience working with client executives, either at a college, university, district, or school or as a consultant or advisor</li>
<li>Superior verbal, written, facilitation, and presentation skills</li>
<li>Ability to create a compelling narrative through data visualization, graphics, and slides</li>
<li>Excellent relationship building and collaboration skills; ability to build relationships with and engage and challenge senior-level executives</li></ul> 


Ideal Qualifications: 

<ul>
<li>Advanced degree</li>
<li>In-depth understanding of education industry and the specific role that senior institutional leadership has in setting strategy and decision making
</li><li>Demonstrated ability to distill market and terrain insights, drawing on client interactions</li>
<li>Experience producing written content and deliverables for an executive-level audience (e.g., blogs, social media feeds, reports, briefings)</li>
<li>Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB&rsquo;s mission, values, and aspiration</li></ul> 


If you&rsquo;ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other&rsquo;s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day. 


Compensation:

The anticipated starting salary (base) range for this role is $76,500 - $115,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.

This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance. 


Benefits:

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:
<ul><li> Medical, dental, and vision insurance plans; dependents and domestic partners eligible</li></ul>
<ul><li> 20+ days of PTO annually, in addition to paid firm and floating holidays
</li></ul><ul><li> Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
</li></ul><ul><li> 401(k) retirement savings plan with annual discretionary company matching contribution</li></ul>
<ul><li> Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans</li></ul>
<ul><li> Employee assistance program with counseling services and resources available to all employees and immediate family
</li></ul><ul><li> Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
</li></ul><ul><li> Fertility treatment coverage and adoption or surrogacy assistance</li></ul>
<ul><li> Paid parental leave with phase back to work program for birthing and non-birthing parents</li></ul>
<ul><li> Access to milk shipping service to support nursing employees during business travel</li></ul>
<ul><li> Discounted pet health insurance coverage for dog and cat family members</li></ul>
<ul><li> Company-provided life, AD&amp;D, and disability insurance</li></ul>
<ul><li> Financial wellness resources and membership in a robust employee discount program</li></ul>
<ul><li> Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities
</li></ul>Benefits kick in day one; learn more at eab.com/careers/benefits. 


This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to &ldquo;make education smarter and our communities stronger&rdquo; we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.
To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don&rsquo;t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.</div>

Director, Research Advisory Services

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