administrative assistant/receptionist at distinguished dc association

advanced practice provider (np primary care shepard park) prn

advanced practice provider, cardiac critical care medicine

ambulatory patient care tech | arc primary care

administrative assistant/receptionist at distinguished dc association Jobs in Washington

advanced practice provider (np primary care shepard park) prn Jobs in Washington

advanced practice provider, cardiac critical care medicine Jobs in Washington

advanced practice provider, nephrology Jobs in Washington

advanced practice provider, nephrology

ambulatory patient care tech | arc primary care Jobs in Washington

primary care nurse practitioner or physician assistant dc union station office

BayMark Health Services

<div>Description 
 
 
Full Time Receptionist - Healthcare
MedMark Treatment Centers is looking for highly organized, professional and enthusiastic receptionist to handle a multitude of administrative functions in the treatment center. An ideal candidate is able to multitask and ensure the coordination of office activities, partner with clinic staff and maintain the paper flow of clerical functions in the office. 
Responsibilities:
<ul><li>Performs secretarial duties &ndash; includes answering phones, forwarding calls, managing mail flow, data entry, reconcile daily money collected, and office inventory control.
</li><li>Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes &ndash; including scheduling, patient check in, insurance verification, payment collection and follow up calls.
</li><li>Assists in obtaining patient histories from other NTP&rsquo;s, building blank patient files for new admissions, archiving discharged files, and prepares and maintains reports and records.</li><li>
Office maintenance &ndash; ensure children&rsquo;s play area is cleaned, disinfect and clean lab area, clean coffee/beverage area.
</li><li>If applicable - facilitate specimen collection from patients, deliver to lab, file results and distribute to counselors
</li><li>Other duties, as assigned.</li></ul>
Qualifications:<ul><li>
High school diploma or equivalent with at least 1-year prior experience in an office setting.
</li><li>Excellent customer service skills and professional public presentation skills, including telephone etiquette.</li><li>
Proficient in basic PC skills. Microsoft Word and Excel preferred.</li><li>
Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.</li><li>
Ability to maintain routine records and communicate effectively, both orally and in writing.</li><li>
Self-directed with the ability to work with little supervision.</li><li>
Flexible and cooperative in fulfilling all obligations.</li><li>
Satisfactory drug screen and criminal background check.
</li></ul>Benefits:<ul><li>
Competitive salary</li><li>
Comprehensive benefits package including medical, dental, vision and 401(K)</li><li>
Generous paid time off accrual</li><li>
Excellent growth and development opportunities</li><li>
Satisfying and rewarding work striving to overcome the opioid epidemic</li></ul> 
Here is what you can expect from us:
MedMark Treatments, a progressive substance abuse treatment organization, is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life. 
MedMark Treatment Centers is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran&rsquo;s status or any other classification protected by State/Federal laws.
NP19</div>

Receptionist - Healthcare

Unity Health Care

<div><h1 class="jobSectionHeader">Virtual Care Team (VCT) Medical Assistant</h1>
Location: Washington, DC 
Organization: Unity Health Care 
Employment Type: Full-Time (Hybrid)<h2 class="jobSectionHeader">
About Unity Health Care</h2>
Unity Health Care is one of the largest networks of community health centers in the Washington, DC metropolitan area. Our mission is to improve the health of our communities by providing high-quality, compassionate, and comprehensive healthcare services regardless of a patient's ability to pay. Through innovation, collaboration, and patient-centered care, Unity is committed to improving health outcomes and expanding access to quality healthcare for all.<h2 class="jobSectionHeader">
Position Summary</h2>
Unity Health Care is seeking a Virtual Care Team (VCT) Medical Assistant to join our innovative, grant-funded Virtual Care Team dedicated to transforming healthcare delivery through technology. This position plays a vital role in supporting patients remotely while collaborating with providers, nurses, and population health teams to improve patient engagement, care coordination, and health outcomes.
This is a hybrid position offering scheduling flexibility; however, the successful candidate must remain highly accountable to team priorities, patient outcomes, and effective communication in a remote and asynchronous work environment. Training will be conducted on-site for up to 90 days, and candidates must reside within commuting distance of Washington, DC.<h2 class="jobSectionHeader">
Key Responsibilities</h2><ul><li>
Provide patient-centered support through virtual and telehealth services.</li><li>
Obtain and document vital signs, medical histories, chief complaints, and other clinical information in the Electronic Health Record (EHR).</li><li>
Prepare patients and providers for virtual visits and assist providers during patient encounters as needed.</li><li>
Utilize motivational interviewing techniques to engage patients and promote healthier behaviors.</li><li>
Assist with medication refills, referrals, appointment scheduling, and follow-up care.</li><li>
Support chronic disease management and preventive care initiatives by identifying and closing gaps in care.</li><li>
Coordinate care between patients, providers, specialists, hospitals, pharmacies, community resources, and managed care organizations.</li><li>
Monitor and track high-risk patient populations, hospital discharges, emergency department visits, and missed appointments.</li><li>
Assist patients in overcoming barriers to care, including transportation, insurance, financial assistance, language services, and community resources.</li><li>
Participate in interdisciplinary care team meetings and case conferences.</li><li>
Maintain accurate, timely documentation while ensuring compliance with HIPAA and Unity Health Care policies.</li><li>
Deliver exceptional customer service while supporting Unity's mission of patient-centered care.</li></ul><h2 class="jobSectionHeader">
Minimum Qualifications</h2><ul><li>
High school diploma or GED required.</li><li>
Clinical Medical Assistant certification</li><li>
Current Basic Life Support (BLS) and AED CPR certification.</li><li>
Reliable high-speed Wi-Fi service.</li><li>
Dedicated home workspace suitable for conducting telemedicine visits.</li><li>
Strong communication, organizational, and interpersonal skills.</li><li>
Ability to work independently while collaborating effectively with a multidisciplinary virtual care team.</li><li>
Commitment to patient-centered care and improving health outcomes through innovative healthcare delivery.</li></ul><h2 class="jobSectionHeader">
Why Join Unity?</h2>
At Unity Health Care, you'll become part of an innovative healthcare organization committed to improving the health of our communities through compassionate, high-quality care.
We offer:<ul><li>
Flexible hybrid work schedule</li><li>
Comprehensive medical, dental, and vision benefits</li><li>
Competitive salary</li><li>
Retirement savings plan</li><li>
Generous paid time off and paid holidays</li><li>
Professional development and career advancement opportunities</li><li>
Collaborative, mission-driven work environment</li><li>
Opportunity to help shape the future of virtual healthcare delivery and improve access to care for underserved communities</li></ul>
Join Unity Health Care and help transform the future of healthcare by delivering compassionate, technology-enabled care that makes a meaningful difference in the lives of our patients.</div>

Medical Assistant-Virtual Care Team-New Jersey Ave

Soliant

<div>
 Embark on an exciting travel assignment as a School RN Nurse in a vibrant and welcoming school community near Washington, DC! Choosing a travel nurse role opens the door to exceptional career perks&mdash;take advantage of non-taxable stipends, travel assistance, premium compensation, top-tier healthcare benefits, 401(k) options, and the reassurance of job stability. Elevate your professional journey while enjoying the freedom that comes with a travel contract.
 
 
 Washington, DC and its neighboring areas offer an outstanding destination for both personal and professional enrichment. Revel in the city&rsquo;s rich history, celebrated museums, outdoor festivals, and bustling arts scene during your downtime. Working in this region means you&rsquo;ll collaborate alongside educators and health professionals from diverse backgrounds, broadening your skillset and embracing innovative approaches. Each day brings a unique challenge and the satisfaction of making a real difference in students&rsquo; lives&mdash;all while building a resume with valuable new experiences.
 
 
 This particular role offers part-time hours this summer&mdash;20 to 25 hours per week&mdash;with a chance for extension. You&rsquo;ll find yourself in a highly supportive district, working with students from early childhood up to 8th grade. Beyond fulfilling work, you&rsquo;ll explore new places and create meaningful adventures just outside your workplace.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Valid Connecticut RN license (required)
 </li>
 <li>
 Previous experience in schools&mdash;Special Education experience preferred
 </li>
 <li>
 Ability to work collaboratively in a supportive environment
 </li>
 <li>
 Strong communication and organizational skills
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide skilled nursing services within a school setting
 </li>
 <li>
 Support students with special needs across various grade levels
 </li>
 <li>
 Collaborate with educators and parents to ensure optimal student care
 </li>
 <li>
 Maintain comprehensive health records and documentation
 
 
 </li>
 </ul>
 
 Benefits And Perks
 
 
 
 <ul>
 <li>
 Access to full medical, dental, and vision benefits
 </li>
 <li>
 Weekly pay and competitive hourly rates
 </li>
 <li>
 Travel support to assist with relocation
 </li>
 <li>
 401(k) plan and job security
 
 
 </li>
 </ul>
 Take the next step in your career and enrich your life with new connections and memories. Interviews are underway&mdash;apply today and see where your expertise can lead!
 
 
 Compensation for this position ranges from $36.00 to $56.00. Eligible candidates may also receive healthcare benefits, housing, and meals/incidentals. Full details of our healthcare benefits plan can be found here. This posting is open for 60 days after the posting date.
 
 
 #p33
</div>

Travel School-Based Registered Nurse (RN) - Washington, District of Columbia

NIMA Corporation

<div></div><div>Nash Harbor Solutions (NHS) is seeking qualified and motivated IT Help Desk Specialists (Journeyman Computer Support Specialists) to support a Federal customer in Washington, DC. This position is contingent upon contract award and offers the opportunity to provide critical enterprise IT support services in a dynamic, mission-focused environment.
The selected candidate will play a key role in supporting end users across Windows, macOS, and mobile device environments while contributing to endpoint management, identity and access administration, cybersecurity compliance, and enterprise technology modernization initiatives. Successful candidates will possess strong technical troubleshooting skills, a customer-focused mindset, and the ability to thrive in a fast-paced Federal IT environment.<div>
This position is expected to be primarily onsite in Washington, DC, with occasional support at alternate facilities in Virginia. If you are passionate about delivering exceptional technical support, solving complex IT challenges, and supporting mission-critical operations, we encourage you to apply and join our growing team of professionals dedicated to serving Federal customers.</div><div> 
Responsibilities</div> 
The IT Help Desk Specialist (Journeyman Computer Support Specialist) will perform the following duties:<div><ul><li>
Provide advanced technical support and troubleshooting services for agency personnel across Windows, macOS, and mobile device environments.</li><li>
Inspect, image, configure, inventory, and deploy desktop computers, laptops, mobile devices, and related hardware in accordance with agency standards.</li><li>
Install, configure, maintain, troubleshoot, and repair hardware, software, peripherals, operating systems, firmware, and security updates.</li><li>
Register, configure, and support enterprise mobile devices using approved Mobile Device Management (MDM) platforms.</li><li>
Deploy software packages and configuration baselines using endpoint management tools such as Ivanti, KACE, Microsoft Intune, JAMF, or equivalent technologies.</li><li>
Execute system validation and verification testing to ensure devices meet security, imaging, and compliance requirements.</li><li>
Diagnose and resolve complex hardware, software, authentication, identity management, network connectivity, and endpoint performance issues.</li><li>
Administer Microsoft Entra ID (Azure AD) and Active Directory environments, including user account provisioning, group policy adjustments, and identity lifecycle management.</li><li>
Support macOS administration, including device enrollment, configuration profiles, FileVault management, and enterprise authentication integration.</li><li>
Provide Tier II technical support while assisting Tier I personnel through mentoring, technical guidance, escalation support, and development of standard operating procedures.</li><li>
Create, update, and maintain technical documentation, knowledge base articles, user guides, and standard operating procedures.</li><li>
Coordinate with Service Desk, Network Operations, Cloud Services, Engineering, and Cybersecurity teams to resolve technical issues and support enterprise operations.</li><li>
Communicate effectively with end users regarding ticket status, issue resolution, and technical guidance while maintaining exceptional customer service.</li><li>
Replace defective or obsolete hardware and software components and maintain accurate asset inventory records.</li><li>
Analyze recurring technical issues and problem trends, identify root causes, recommend process improvements, and implement corrective actions.</li><li>
Apply Zero Trust security principles and information assurance best practices when supporting endpoint devices, identity management, and customer systems.</li><li>
Perform secure media sanitization and destruction using approved tools and maintain required documentation.</li><li>
Support workstation refreshes, system migrations, hardware deployments, and data recovery activities.</li><li>
Participate in patch management, vulnerability remediation, imaging improvements, endpoint automation, and configuration management initiatives.</li><li>
Assist with incident response, outage resolution, emergency support, and other special IT projects as assigned by the Contracting Officer's Representative (COR).</li></ul></div><div></div> 
Minimum Qualifications:<div><ul><li>
Experience providing enterprise-level technical support for Windows and macOS operating systems.</li><li>
Experience deploying, configuring, imaging, and maintaining desktop computers, laptops, and mobile devices.</li><li>
Experience supporting endpoint management platforms such as Microsoft Intune, JAMF, Ivanti, KACE, or similar enterprise management solutions.</li><li>
Experience administering Microsoft Entra ID (Azure Active Directory), Active Directory, Multi-Factor Authentication (MFA), and Identity and Access Management (IAM).</li><li>
Experience troubleshooting authentication, connectivity, endpoint performance, and operating system issues.</li><li>
Working knowledge of cloud and hybrid environments, including AWS-hosted resources and identity integrations.</li><li>
Knowledge of Zero Trust architecture, endpoint security, patch management, configuration management, and automated deployment processes.</li><li>
Strong analytical, troubleshooting, and customer service skills.</li><li>
Excellent written and verbal communication skills with the ability to prepare technical documentation and mentor junior personnel.</li><li>
Ability to prioritize multiple tasks while delivering responsive, high-quality customer support in a fast-paced enterprise environment.</li></ul></div>
Preferred Certifications:<div><ul><li>
CompTIA Security+</li><li>
Microsoft Certified: Endpoint Administrator Associate (or equivalent)</li><li>
Apple Certified IT Professional</li><li>
AWS Certified Cloud Practitioner (or higher)</li><li>
ITIL Foundation Certification</li><li>
AWS Certified SysOps Administrator &ndash; Associate</li></ul></div>
Preferred Qualifications:<ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or a closely related field</li></ul><div></div> 
Security Requirements:
Contractor personnel must be U.S. citizens, lawful permanent residents, or H-1B visa holders who satisfy all contract eligibility requirements. Personnel must successfully complete an FBI fingerprint-based background investigation, comply with all CBO security requirements, complete required cybersecurity and security awareness training, and execute all required non-disclosure agreements prior to performing work.
Support Hours: Normal support hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. Contractor personnel are expected to work approximately 40 hours per week. Occasional work outside normal business hours may be required to support system outages, emergencies, maintenance activities, or other mission requirements. All overtime must receive prior Government approval.
Place of Performance:
Primary work location: Congressional Budget Office (CBO), Ford House Office Building, 2nd and D Streets SW, Washington, DC
Occasional support may be required at designated CBO alternate facilities in Manassas, Virginia and Ashburn, Virginia.
Travel: No routine travel is anticipated.<div>
Benefits: Medical, Dental, Vision, Flexible Spending Health &amp; Dependent Care Plans, Transit &amp; Parking Spending Plan, Paid Time Off, 401(k) Retirement Savings Plan with Company Match, Parental Leave, Free Life Insurance, Supplemental Life Insurance Plans, Employee Assistance Plan, Tuition Reimbursement, and Referral Bonuses.</div><div></div><div> 
Physical Demands:</div><div>
While performing the duties of the job, the incumbent will be exposed to normal demands associated with an office environment. Ability to work on a computer for long periods, and communicate with individuals by telephone, email, and face to face. This position requires the incumbent to have the ability to stand, walk, sit, use hands to finger, handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee must be able to lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.</div><div></div><div> 
Work Environment:</div><div>
The noise level in the work environment is usually light to medium.</div><div></div> 
Company Overview: Nash Harbor Solutions (NHS) is an SBA-certified Alaska Native Corporation (ANC) 8(a) small business delivering innovative management consulting, enterprise IT, cybersecurity, engineering, acquisition, and mission support services to Federal civilian and Department of Defense customers. NHS combines deep technical expertise with proven program management capabilities to provide secure, scalable, and mission-focused solutions that enable modernization, operational excellence, and measurable results across complex Federal environments.
NHS is an Equal Opportunity Employer and is committed to fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Equal employment opportunities are provided in accordance with all applicable laws, including VEVRAA protections for covered veterans. NHS will not discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of others, consistent with applicable law. Nash Harbor Solutions is an E-Verify employer.
NHS maintains operations in Alexandria, Virginia, with its parent Alaska Native Corporation headquartered in Anchorage, Alaska, supporting Federal customers nationwide.</div>

IT Help Desk Specialist

Bustos and Associates

Job Summary We are seeking a dedicated and skilled Medical Assistant to join our team. The ideal candidate will play a vital role in supporting our medical staff .The Medical Assistant will assist with both clinical and administrative tasks, ensuring smooth operations and effective patient management.DutiesMedical Assistant will be responsible for but not limited to the following :<ul><li>Triage patients .</li><li>Prepare medical records.</li><li>Provide clinical help and assist during medical examinations.</li><li>Optimizes patients' satisfaction, provider time , and treatment room utilization by scheduling appointments in person or by telephone.</li><li>Maintain patient records, including updating medical histories and documenting vital signs.</li><li>Provide medical administrative support by scheduling appointments, managing patient flow, and handling correspondence.</li><li>Ensure compliance with office policies and procedures while maintaining a safe and clean working environment.</li><li>As a Medical Assistant, you will be preparing for each patient visit by preparing charts and pulling notes before arrival, providing routine support alongside Doctors and medical /office staff.</li><li>Prepare and clean treatment rooms .</li><li>The ideal candidate has strong customer service skills and an interest in learning more about a working medical environment.</li><li>Assist in answering phones , perform data entry and processing.</li><li>Collects urine samples for testing.</li><li>Draws blood samples safely and sends them to the laboratory without contamination.</li></ul>Skills<ul><li>Previous experience as a Medical Assistant or in a similar role is preferred.</li><li>Knowledge of medical office procedures and medical billing.</li><li>Strong written and verbal communication skills.</li><li>Strong organizational and planning skills.</li><li>Proficiency in EMR systems .</li><li>Experience handling and conducting high amounts of calls is highly desirable.</li><li>Strong experience verifying insurance and handling prior authorizations is highly preferred.</li><li>Spanish speaking highly preferred.</li></ul>QUALIFICATIONS<ul><li>High school diploma or equivalent (Required)</li><li>BLS Certification (Required)</li><li>Certified Medical Assistant desired</li><li>Medical assisting certification(s)</li><li>Phlebotomy certification desired</li><li>Medical billing and coding experience</li><li>Excellent customer service skills</li><li>Strong attention in details</li><li>An ideal candidate would have at least one year of medical assisting or other healthcare experience, an understanding of medical terminology and medical coding/billing, and is proficient with a computer.</li></ul>ABILITY TO COMMUTE<ul><li>Washington DC</li><li>Virginia</li></ul>Job Types: Part-time, PRNPay: From $18.40 per hourWork Location: In person

Medical Assistant

Premier Health Services

Job OverviewPremier Health Services, Inc., a Medicare-certified home health agency, is seeking a highly organized and detail-oriented Staffing Coordinator to support our growing clinical operations team. The Staffing Coordinator plays a vital role in ensuring patients receive timely, high-quality care by coordinating staffing schedules for nurses and home health aides, maintaining Electronic Visit Verification (EVV) compliance, and supporting operational excellence.If you thrive in a fast-paced healthcare environment, enjoy problem-solving, and are passionate about your community, we encourage you to apply.Duties Scheduling and Workforce Coordination<ul><li>Coordinate and maintain daily schedules for:</li></ul>- Licensed Practical Nurses (LPNs)- Home Health Aides (HHAs) / Personal Care Aides (PCAs)- Match staff assignments based on patient needs, location, staff&rsquo;s skills and availability, and continuity of care requirements<ul><li>Manage schedule changes, call-offs, cancellations, and emergency staffing situations.</li><li>Ensure all patient visits are staffed and completed according to physician orders and individualized plans of care.</li><li>Monitor staffing efficiency and visit utilization.</li><li>Coordinate and ensure on-call coverage for evenings, weekends, holidays, and emergency situations.</li></ul>Patient Care Coordination<ul><li>Coordinate staffing for new patient admissions and resumptions of care.</li><li>Communicate scheduling information with patients, caregivers, and clinical staff.</li><li>Address and resolve patient-caregiver compatibility concerns.</li><li>Assist with incident and complaint investigations as needed.</li><li>Participate in interdisciplinary team and operational meetings.</li></ul>Electronic Visit Verification (EVV) Compliance<ul><li>Collaborate with the EVV Coordinator to monitor and manage EVV activities for HHA and LPN visits.</li><li>Verify accurate clock-in and clock-out documentation for scheduled visits.</li><li>Ensure EVV records align with authorized service hours and scheduled visits.</li><li>Maintain accurate EVV records to support Agency activities</li><li>Partner with the Billing Department to ensure visit verification supports reimbursement requirements.</li></ul>Compliance and Documentation<ul><li>Ensure staffing assignments comply with Federal and District of Columbia regulations.</li><li>Maintain accurate scheduling records within the agency's EMR and scheduling systems.</li><li>Track missed visits, scheduling exceptions, and documentation concerns.</li><li>Escalate unresolved staffing or compliance concerns to agency leadership</li></ul>Administrative Support<ul><li>Prepare staffing, utilization, productivity, and EVV compliance reports.</li><li>Assist leadership in identifying staffing trends and workforce needs.</li><li>Support recruitment, onboarding, and orientation activities as needed.</li></ul>Skills &amp; Competencies<ul><li>Exceptional organizational and multitasking skills.</li><li>Proficient with Electronic Medical Records (EMR)</li><li>Proficient with Home care scheduling software (AXXESS experience preferred)</li><li>Proficient with Electronic Visit Verification (EVV) systems</li><li>Proficient with Microsoft Office Suite (Excel, Outlook, Word, Teams).</li><li>Strong verbal and written communication skills.</li><li>Excellent customer service and interpersonal abilities.</li><li>Strong analytical and problem-solving capabilities.</li><li>Ability to prioritize multiple responsibilities in a fast-paced healthcare environment.</li></ul>At Premier Health Services, we are committed to delivering compassionate, high-quality care that allows patients to remain safely in their homes and communities. Our team members are valued professionals who make a meaningful impact every day.We offer:<ul><li>Competitive salary</li><li>Health, dental, and vision benefits</li><li>Paid time off and holidays</li><li>Professional development opportunities</li><li>Supportive team environment</li></ul>Meaningful work serving the Washington, DC communityPay: $49,000.00 - $52,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Staffing Coordinator

One Medical

<div><div><div>About Us
</div>
<div>One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
</div></div>
The Opportunity

As a One Medical Phlebotomist/Front Desk (internally known as Lab Services Specialist/Member Support Specialist) team member at one of our offices you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you'll likely work on:
<ul>
<li>Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary</li>
<li>Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location</li>
<li>Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs</li>
<li>Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization</li>
<li>Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting</li>
<li>All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc</li>
<li>Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc.</li>
<li>Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization</li>
<li>Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work</li>
</ul>
These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you'll need:
<ul>
<li>At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment</li>
<li>Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions</li>
<li>A High School Diploma or equivalent</li>
<li>Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously</li>
<li>Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)</li>
<li>A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care</li>
<li>A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks</li>
</ul>
Competitive salary: the range for this role is $22.75 to $24.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits.

This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7am-7pm based at one of our office locations in Washington, DC.<div>
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:

Taking care of you today
<ul>
<li>Paid sabbatical for every five years of service</li>
<li>Free One Medical memberships for yourself, your friends and family</li>
<li>Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues</li>
<li>Competitive Medical, Dental and Vision plans</li>
<li>Pre-Tax commuter benefits</li>
<li>PTO cash outs - Option to cash out up to 40 accrued hours per year</li>
</ul>
Protecting your future for you and your family
<ul>
<li>401K match</li>
<li>Credit towards emergency childcare</li>
<li>Company paid maternity and paternity leave</li>
<li>Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance</li>
<li>Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance</li>
</ul>
In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
<ul>
<li>Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.</li>
<li>UpToDate Subscription - An evidence-based clinical research tool</li>
<li>Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education</li>
<li>Rounds - Providers end patient care one hour early each week to participate in this shared learning experience</li>
<li>Discounted rate to attend One Medical's Annual REAL primary care conference</li>
</ul>
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. 
 
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.</div></div>

Phlebotomist/Front Desk

Explore 146+ Primary care nurse practitioner or physician assistant dc union station office in Washington this August. Find roles across top companies and apply now to boost your career.