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principal quality assurance analyst #293 Jobs in Washington

principal quality assurance analyst #293

principal quality assurance analyst 293

US SENATE

<div><div><h2 class="jobSectionHeader"><b>Summary</b></h2>
<p>The Senate Sergeant at Arms is seeking a Principal Quality Assurance Analyst. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/1VNZQ. This vacancy announcement closes at 7pm EST on the closing date. Late applications will not be accepted.</p></div></div>
<br><div><div><h2 class="jobSectionHeader"><b>This job is open to</b></h2>
</div><div><div><div><h3 class="jobSectionHeader"><b>The public</b></h3>
</div><div>U.S. Citizens, Nationals or those who owe allegiance to the U.S.</div></div></div></div>
<br><div><div><h2 class="jobSectionHeader"><b>Duties</b></h2>
</div><p>Designs, builds, and implements test plans and test cases for software applications. Builds, executes, and maintains test data and test scripts. Selects and implements test techniques/methods appropriate for each application. Identifies, tracks, and reports system defects to internal development team (e.g., developers, product owners, and managers). Designs, builds, and executes accessibility and section 508 testing to ensure staff and other users with disabilities can access and use the software. Identifies, proposes, and implements improvement throughout the QA process using Agile methods. Analyzes business requirements/user stories for completeness and testability. Advocates for final product quality and customer satisfaction. Designs, builds, and executes the automation test scripts to facilitate continuous and repeated testing of previously built features as new, high-priority, customer-requested features are incrementally added on. Prepares, configures, and manages test data and automation scripts for multi-browser and systems requirements. Creates and implements regression test suites during the active development period of an application. Implements use of new testing tools for execution of QA testing activities.</p></div>
<br><div><div><h2 class="jobSectionHeader"><b>Requirements</b></h2>
</div><h3 class="jobSectionHeader"><b>Conditions of employment</b></h3>
<ul><li>For conditions of employment and citizenship requirements, please visit the job announcement on the United States Senate Career Page at https://sen.gov/YO0NL.</li>
</ul><h3 class="jobSectionHeader"><b>Qualifications</b></h3>
<p></p><p><b>Required Work Experience</b></p><ul><li>
GED with at least 12 years of relevant work experience; Bachelor's with 8-10 years of relevant work experience; Master's with at least 3 years of relevant work experience.</li></ul><p><b>
Required Special Skills/ Knowledge</b></p><ul><li>
As part of our hiring process, we may conduct a skills assessment to better understand an applicant&rsquo;s proficiency in key areas relevant to the role.</li><li>
Test planning, design, and implementation including selection of test techniques/methods appropriate for each application and associated test scenarios, implementation of functional and regression tests.
</li><li>Experience in developing the overall QA strategy for automation scripts including the design and implementation of end-to-end testing of software applications.
</li><li>Experience with writing in scripting languages related to building test automation scripts.</li><li>
Experience in utilizing automated functional and frontend testing tools.
</li><li>Experience with accessibility testing including designing, building, and executing section 508 compliance test scripts.
</li><li>Preparing technical QA documentation such as test plans, test cases, test reports, and defect reports.
</li><li>Working effectively in an Agile environment.
</li><li>Effective communication both orally and in writing.</li></ul><p><b>
Desired Qualifications</b></p><ul><li>
Experience and familiarity with legislative processes in Congress or the Senate.</li><li>
Experience in developing and implementing automated test scripts for web applications using tools such as Playwright.</li><li>
Familiarity with Test-Driven Development (TDD), Continuous Integration (CI), and defect tracking/source control via GitLab.</li><li>
Experience conducting code reviews, debugging, and troubleshooting.</li><li>
Agile or Scrum certification (e.g., CSM, SAFe Agilist, PMI-ACP).</li></ul><p><b>
Working Conditions</b></p><ul><li>
The U.S. Senate network cannot be taken offline for maintenance during the workday, or while the Senate is in session. As such, maintenance windows may only occur at night, on weekends, and occasionally on holidays. Employees who perform systems upgrades, maintenance, wiring, backups, support our alternate data centers will have schedules that include working nights, weekends, and holidays.</li><li>
This position directly supports essential services of the U.S. Senate. As such, this position requires the employee be available and prepared to work during a lapse, in inclement weather, on holidays, weekends, and during late nights to ensure essential services to the Senate continue without interruption. In the context of government furloughs, this position is considered excepted.</li></ul><p><b>
Security Clearance</b></p><ul><li>
This position requires that the applicant obtain and maintain a<b> Secret</b> U.S. Government security clearance.</li><li>
Applicants must be U.S. citizens in order for the SAA to submit your application for a security clearance.</li></ul>
<p></p><div><h3 class="jobSectionHeader"><b>Education</b></h3>
<p>High School Diploma, GED.
</p></div><div><h3 class="jobSectionHeader"><b>Additional information</b></h3>
<div><div><p>The Sergeant at Arms is an equal opportunity employer in accordance with the requirements of Senate rules, regulations, and applicable Federal Laws. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Decisions to grant reasonable accommodations will be determined on a case-by-case basis. Please email SAARecruitment@saa.senate.gov with &ldquo;Applicant Accommodation&rdquo; in the subject line. No moving, relocation or pre-employment travel expenses will be paid for this position, or while in application for this position.</p></div></div><br>
<p></p>
<p>Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.</p>
</div><div><div><div><div><div><h1 class="jobSectionHeader"><p>Benefits</p></h1></div></div><div>
<p>A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
</p><p></p><div><p>Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.</p></div></div></div></div></div></div>
<br><div><h2 class="jobSectionHeader"><b>How you will be evaluated</b></h2>
<p>You will be evaluated for this job based on how well you meet the qualifications above.</p>
<p>Your application will be evaluated by a panel on the quality and extent of your total accomplishments, experience, and education. Highly qualified candidates may be interviewed and a reference check conducted.</p></div>
<br><div><div><h2 class="jobSectionHeader"><b>Required Documents</b></h2>
</div><ul><li>Your resume should include relevant work experience, applicable education and your contact information. For current or previous federal employees, include the pay plan, series and grade.</li>
</ul><p>Subject to background/security investigation.
</p>
<div><h3 class="jobSectionHeader"><b>If you are relying on your education to meet qualification requirements:
</b></h3><p>Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
</p><p>Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.</p></div></div>
<br><div><div><h2 class="jobSectionHeader"><b>How to Apply</b></h2>
</div><div><div><p>All applicants must apply for jobs online using this link: https://sen.gov/YO0NL. Paper application materials, resumes and attachments that are sent via email, mail or brought in-person will not be considered or accepted. All applicants MUST attach their documents to the online employment application.</p></div><p><br>
</p></div>
<div><h3 class="jobSectionHeader"><b>Agency contact information</b></h3>
<div></div><div><div><div>Email</div>
<div>SAARecruitment@saa.senate.gov
</div></div><div><div>Address</div>
<div><div><i>U.S. Senate Sergeant at Arms</i><br>
<i>US. Senate Capitol Office Building</i><br>
<i>Washington, DC, Washington, DC 20001</i><br>
<i>
</i></div></div></div></div></div><h3 class="jobSectionHeader"><b>Next steps</b></h3>
<div><div><p>Qualified candidates will be contacted directly.</p></div></div></div><p></p>
<br><div><div><h2 class="jobSectionHeader"><b>Overview</b></h2>
</div><div><div>Accepting applications</div>
<div><div>Open &amp; closing dates</div>
 <div>02/25/2026 to 03/11/2026
</div></div><div><div>Salary</div>
<div>$130,469 to - $181,570 per year
</div></div><div><div>Pay scale &amp; grade</div>
<div>AD 00</div>
</div><div><div>Location</div>
<div>Few vacancies in the following location:</div>
 <div><div><div><div>Washington, DC
</div><div>Few vacancies</div>
</div></div></div></div><div></div><div><div>Telework eligible</div>
<div>Yes&mdash;as determined by the agency policy.</div>
</div><div><div>Travel Required</div>
<div>Not required - N/A</div>
</div><div><div>Relocation expenses reimbursed</div>
<div>NoThe Senate Sergeant at Arms does not pay for relocation expenses.
</div></div><div><div>Appointment type</div>
<div>Permanent</div>
</div><div><div>Work schedule</div>
<div>Full-time</div>
</div><div><div>Service</div>
<div>Excepted</div>
</div><div><div>Promotion potential</div>
<div>0
</div></div><div><div>Job family (Series)</div>
<ul><li>2210 Information Technology Management
</li></ul></div><div><div>Supervisory status</div>
<div>No</div>
</div><div><div>Security clearance</div>
<div>Secret</div>
</div><div><div>Drug test</div>
<div>No</div>
</div><div></div><div><div>Announcement number</div>
<div>req882</div>
</div><div><div>Control number</div>
<div>858957100</div></div></div></div>

Principal Quality Assurance Analyst #293

United States Senate

<p></p><div><p><b>Target Hiring Range: $149,000-$159,000</b></p><p><b>
Department: </b>Chief Information Officer<br>
<b>Posting Date Range: </b>2/25/2026-3/11/2026<br>
<b>Pay Grade Range: </b>$130469-$181570<br>
<b>Work</b><b> </b><b>Hours: </b>8:30am-5:30pm<br>
<b>FLSA Status: </b>Exempt<br>
<b>Remote Work Status:</b> Hybrid<br>
<b>Hybrid Schedule:</b> 6 days per month onsite with specific scheduled days and times subject to the operational needs of the team as well as manager approval.<br>
<b>All remote or hybrid work arrangements must be performed from within the continental United States, subject to Sergeant at Arms approval.</b></p><p><b>
 The Senate Sergeant at Arms does not pay for relocation expenses.</b></p><p><b>
 </b><b>This vacancy announcement closes at 7pm EST. Late applications will not be accepted.</b></p><p><b><br>
JOB OVERVIEW</b></p><p><b>
Job Description</b></p><p><b><br>
The Target Hiring Range for this position is: $149,000-$159,000</b></p><p>
The U.S. Senate is seeking a Principal Software Quality Assurance Analyst to lead quality efforts for Agile software projects in the Legislative Systems (LS) program. This program is part of the Enterprise Applications and Development (EAD) department within the Sergeant at Arms&rsquo; (SAA) Chief Information Officer (CIO).</p><p><b>
About EAD and the Legislative Systems Team</b></p><p>
The EAD department provides commercial off-the-shelf (COTS) and custom software solutions for the U.S. Senate, supporting members, committees, leadership, and offices such as the Sergeant at Arms and the Secretary of the Senate. EAD includes LS, Systems Engineering and Integration (SEI), Administrative Systems (AS), Financial Systems (FS), Quality Assurance (QA), and Product Experience (PE).</p><p><b>
The Role</b></p><p>
This role is ideal for a passionate, analytical problem-solver with a growth mindset who is committed to continuous improvement. The successful candidate will serve as a dedicated champion for quality assurance, collaborating with experienced development teams to deliver high-quality business applications. The candidate will play a critical role in the team&rsquo;s evolution by strengthening quality processes, mentoring team members, and shaping long-term testing strategies.</p><p>
The LS team consists of nine full-time staff and is in the early stages of adopting Agile principles and practices. This transition aligns with the CIO&rsquo;s goal of continuously delivering value to Senate customers. The Principal QA Analyst will play a critical role in this evolution by strengthening quality processes, mentoring team members, shaping testing strategy, helping guide the organization&rsquo;s transition toward modern Agile practices, and ensuring that LS products meet the Senate&rsquo;s high standards for reliability, accessibility, and security.</p><p></p><p><b>
Key Accountabilities/Essential Job Duties</b><br>
Designs, builds, and implements test plans and test cases for software applications. Builds, executes, and maintains test data and test scripts. Selects and implements test techniques/methods appropriate for each application. Identifies, tracks, and reports system defects to internal development team (e.g., developers, product owners, and managers). Designs, builds, and executes accessibility and section 508 testing to ensure staff and other users with disabilities can access and use the software. Identifies, proposes, and implements improvement throughout the QA process using Agile methods. Analyzes business requirements/user stories for completeness and testability. Advocates for final product quality and customer satisfaction. Designs, builds, and executes the automation test scripts to facilitate continuous and repeated testing of previously built features as new, high-priority, customer-requested features are incrementally added on. Prepares, configures, and manages test data and automation scripts for multi-browser and systems requirements. Creates and implements regression test suites during the active development period of an application. Implements use of new testing tools for execution of QA testing activities.</p><p><b>
JOB SPECIFICATIONS</b></p><p><b>
Required Education</b><br>
High School Diploma, GED.</p><p><b><br>
Required Work Experience</b></p><ul><li>
GED with at least 12 years of relevant work experience; Bachelor's with 8-10 years of relevant work experience; Master's with at least 3 years of relevant work experience.</li></ul><p><b>
Required Special Skills/ Knowledge</b></p><ul><li>
As part of our hiring process, we may conduct a skills assessment to better understand an applicant&rsquo;s proficiency in key areas relevant to the role.</li><li>
Test planning, design, and implementation including selection of test techniques/methods appropriate for each application and associated test scenarios, implementation of functional and regression tests.
</li><li>Experience in developing the overall QA strategy for automation scripts including the design and implementation of end-to-end testing of software applications.
</li><li>Experience with writing in scripting languages related to building test automation scripts.</li><li>
Experience in utilizing automated functional and frontend testing tools.
</li><li>Experience with accessibility testing including designing, building, and executing section 508 compliance test scripts.
</li><li>Preparing technical QA documentation such as test plans, test cases, test reports, and defect reports.
</li><li>Working effectively in an Agile environment.
</li><li>Effective communication both orally and in writing.</li></ul><p><b>
Desired Qualifications</b></p><ul><li>
Experience and familiarity with legislative processes in Congress or the Senate.</li><li>
Experience in developing and implementing automated test scripts for web applications using tools such as Playwright.</li><li>
Familiarity with Test-Driven Development (TDD), Continuous Integration (CI), and defect tracking/source control via GitLab.</li><li>
Experience conducting code reviews, debugging, and troubleshooting.</li><li>
Agile or Scrum certification (e.g., CSM, SAFe Agilist, PMI-ACP).</li></ul><p><b>
Working Conditions</b></p><ul><li>
The U.S. Senate network cannot be taken offline for maintenance during the workday, or while the Senate is in session. As such, maintenance windows may only occur at night, on weekends, and occasionally on holidays. Employees who perform systems upgrades, maintenance, wiring, backups, support our alternate data centers will have schedules that include working nights, weekends, and holidays.</li><li>
This position directly supports essential services of the U.S. Senate. As such, this position requires the employee be available and prepared to work during a lapse, in inclement weather, on holidays, weekends, and during late nights to ensure essential services to the Senate continue without interruption. In the context of government furloughs, this position is considered excepted.</li></ul><p><b>
Security Clearance</b></p><ul><li>
This position requires that the applicant obtain and maintain a<b> Secret</b> U.S. Government security clearance.</li><li>
Applicants must be U.S. citizens in order for the SAA to submit your application for a security clearance.</li></ul><p></p><p><b><br>
 </b><b>CONDITIONS OF EMPLOYMENT</b></p><p>
To be employed by a Senate employing office in a paid position in the continental United States an individual must:<br>
1. Be a U.S. citizen;<br>
2. Be lawfully admitted for permanent residence and seeking citizenship as outlined in 8 U.S.C. &sect; 1324b(a)(3)(B);<br>
3. Be (i) admitted as a refugee under 8 U.S.C. &sect; 1157 or granted asylum under 8 U.S.C. &sect; 1158 and (ii) have filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible; or<br>
4. Owe allegiance to the U.S. (i.e., qualify as a non-citizen U.S. national under federal law).<br>
<br>
Employment is contingent on background / security investigation results.</p><p><b>
BENEFITS AT-A-GLANCE</b></p><p>
The SAA provides a highly competitive benefits package for all SAA staff. Our benefits extend beyond health care coverage to help provide employees with student loan reimbursement, professional development, transportation subsidy, TSP/retirement savings, access to our Employee Assistance Program, and more! For more information regarding SAA&rsquo;s benefits, please visit https://sen.gov/OPPW.</p><p><b>
ACCOMMODATIONS</b></p><p>
As an Equal Opportunity Employer, the SAA is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with SAA and need special assistance or an accommodation to complete the application process, please submit your request to employment@saa.senate.gov with &ldquo;Accommodation&rdquo; in the subject line.</p><p><b>
VOLUNTARY SELF-IDENTIFICATION FOR VETERANS' PREFERENCE</b></p><p>
If you are identifying as veterans' preference eligible under the VEOA, please use this link to complete your application for Veterans' Preference <b><i>AFTER </i></b>you apply for this position. The link will also be available on the &quot;Thank You&quot; page after you have submitted your job application.<br>
<br>
Candidates only need to apply one time for veterans&rsquo; preference to be considered for all future veterans&rsquo; preference positions within the Senate Sergeant at Arms.</p><ul><li>
All supporting documents must ONLY be provided within the Veterans&rsquo; Preference Application and within the stated deadline of the job announcement.</li><li>
Late applications for veterans&rsquo; preference will not be considered.</li><li>
Documentation to obtain veterans&rsquo; preference will not be considered if attached to the job application.</li><li>
If you need to revise or resubmit your Application for Veterans' Preference/documents, please withdraw your previous Application for Veterans' Preference and resubmit. If you require assistance, please email SAARecruitment@saa.senate.gov.</li></ul><p><br>
An applicant who declines to self-identify as a disabled veteran and/or to provide information and documentation regarding his/her disabled veteran&rsquo;s status will not be subjected to an adverse employment action, but the individual may be ruled ineligible for veterans&rsquo; preference.</p></div>

Kaiva Tech

<div><p>Kaiva Tech, LLC is seeking a <b>Quality Assurance Specialist</b></p><p><b>
Reports To</b>: Program Manager</p><p><b>
Location</b>: Remote</p><p><b>
Schedule</b>: Monday &ndash; Friday</p><p><b>
Hours</b>: Full-time, 40-hours/week</p><p><b>
FLSA Status</b>: Hourly, Nonexempt</p><p><b>
Clearance:</b> Public Trust</p><p><b>
Position Summary:</b></p><p>
The Quality Assurance Specialist supports Department of Education, Federal Student Aid (FSA) Ombudsman by ensuring the accuracy, consistency, and compliance of regulatory case determinations in a performance-based contract environment. This position is responsible for conducting structured quality reviews of completed case files, applying established evaluation criteria, identifying deficiencies, and providing actionable feedback to production staff and leadership. The Quality Assurance Specialist plays a critical role in maintaining contractual service level agreements, including quality and accuracy standards. This role helps mitigate financial risk by identifying trends, preventing repeat errors, and supporting continuous improvement initiatives that strengthen overall operational performance.</p><p><b>
Essential Duties and Responsibilities:</b></p><ul><li><p>
Conduct structured quality reviews of completed regulatory case files using established scorecards and evaluation criteria.</p></li><li><p>
Evaluate case determinations for accuracy, regulatory compliance, documentation completeness, and analytical integrity.</p></li><li><p>
Identify material defects, documentation gaps, or inconsistencies in case analysis and resolution.</p></li><li><p>
Provide clear, constructive written and verbal feedback to case analysts and supervisors.</p></li><li><p>
Track and report quality trends, recurring deficiencies, and identified training needs.</p></li><li><p>
Participate in calibration sessions to ensure consistency in quality scoring and interpretation of standards.</p></li><li><p>
Support development and refinement of quality checklists, templates, and internal guidance materials.</p></li><li><p>
Assist in root cause analysis for quality failures and recommend corrective actions.</p></li><li><p>
Collaborate with supervisory staff to support analyst coaching and performance improvement initiatives.</p></li><li><p>
Contribute to monthly quality reporting and performance analysis.</p></li><li><p>
Enter actual time worked, once complete, at the end of the day, or no later than 10:00 a.m. the following workday, and submit timesheets at the end of each pay period.</p></li><li><p>
Submit Monthly Status Reports on a regular basis, as required.</p></li><li><p>
Complete required compliance training as assigned.</p></li><li><p>
Other duties as assigned.</p></li></ul><p></p><p><b><br>
Knowledge and Critical Skills:</b></p><ul><li><p>
Comprehensive understanding of regulatory case analysis, adjudication, or complaint resolution processes.</p></li><li><p>
Demonstrated expertise in evaluating structured analytical writing and regulatory determinations.</p></li><li><p>
Thorough knowledge of documentation standards and audit principles.</p></li><li><p>
Capacity to interpret and apply regulatory or policy guidance when assessing case accuracy.</p></li><li><p>
Meticulous attention to detail and consistency in evaluation practices.</p></li><li><p>
Proven skill in identifying trends and clearly communicating systemic issues.</p></li><li><p>
Self-directed work ethic suited for an independent remote environment with high accountability.</p></li></ul><p></p><p><b><br>
Education &amp; Work Experience:</b></p><ul><li><p>
Bachelor's degree in Business, Public Administration, Legal Studies, Finance or related field.</p></li><li><p>
Minimum of 4 years of progressive professional experience in regulatory case management, quality assurance, compliance review, or a closely related analytical field in lieu of a degree.</p></li><li><p>
Practical experience operating within formal quality assurance or audit frameworks.</p></li><li><p>
Hands-on experience working within a CRM or case management system (Salesforce preferred).</p></li></ul><p><b>
Certifications, Licenses:</b></p><p>
N/A</p><p></p><p><b><br>
Special Requirements:</b></p><ul><li>
Must be a U.S citizen.</li><li>
Must be able to obtain and maintain Public Trust level clearance.</li></ul><p><b>
Work Environment:</b></p><p>
Employee will primarily work remotely in a professional home office environment with standard computer and communications equipment. Typical indoor and computer related noise level, and typical office, paper, and equipment related dust. Exposure to video display terminals occurs on a regular basis.</p><p><b>
Physical Demands:</b></p><p>
To successfully perform the essential functions of the job, the employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear; see to read printed materials and computer screens; mobility to work in a typical office setting. Ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and may be required to provide recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee must be able to lift and/or move moderate amounts of weight, typically up to 20 pounds. Regular and predictable attendance is essential.</p></div>

Quality Assurance Specialist

<div><p>Kaiva Tech, LLC is seeking a <b>Case Management Team Lead</b></p><p><b>
Reports To</b>: Program Manager</p><p><b>
Location</b>: Remote</p><p><b>
Schedule</b>: Monday &ndash; Friday</p><p><b>
Hours</b>: Full-time, 40-hours/week</p><p><b>
FLSA Status</b>: Hourly, Nonexempt</p><p><b>
Clearance:</b> Public Trust</p><p><b>
Position Summary:</b></p><p>
The Case Management Team Lead supports Department of Education, Federal Student Aid (FSA) Ombudsman by overseeing a team of Regulatory Case Analysts responsible for reviewing, analyzing, and resolving complex consumer financial and regulatory cases. This role provides day-to-day operational leadership, ensures adherence to quality and service level standards, and drives analyst performance within a structured, performance-based contract environment. The Case Management Team Lead monitors production throughput, coaches staff, manages escalations, and collaborates closely with Quality Assurance personnel to maintain contractual accuracy standards.</p><p><b>
Essential Duties and Responsibilities:</b></p><ul><li><p>
Provide daily supervision and operational oversight of assigned Regulatory Case Analysts.</p></li><li><p>
Monitor individual and team caseloads to ensure productivity and service level requirements are consistently achieved.</p></li><li><p>
Review complex or escalated cases and provide authoritative guidance on regulatory interpretation and case resolution.</p></li><li><p>
Support analysts in the accurate application of federal statutes, regulations, and internal policies to case determinations.</p></li><li><p>
Ensure adherence to documentation standards and structured analytical writing expectations.</p></li><li><p>
Partner with Quality Assurance staff to address quality findings and implement corrective or preventive actions.</p></li><li><p>
Conduct regular performance check-ins and deliver constructive coaching and feedback.</p></li><li><p>
Identify performance trends, workflow inefficiencies, or training gaps and escalate issues as appropriate.</p></li><li><p>
Assist with onboarding, mentoring, and developing new analysts during training and ramp-up periods.</p></li><li><p>
Contribute to the development and refinement of internal processes, job aids, and procedural documentation.</p></li><li><p>
Submit Monthly Status Reports on a regular basis, as required.</p></li><li><p>
Complete required compliance training as assigned.</p></li><li><p>
Other duties as assigned.</p></li></ul><p></p><p><b><br>
Knowledge and Critical Skills:</b></p><ul><li><p>
Comprehensive understanding of regulatory case management, adjudication, and consumer complaint resolution frameworks.</p></li><li><p>
Demonstrated expertise in interpreting and applying regulatory or policy guidance to complex factual scenarios.</p></li><li><p>
Proven leadership capability with experience supervising, mentoring, or developing professional staff.</p></li><li><p>
Advanced analytical writing proficiency and the ability to evaluate structured case determinations for accuracy and completeness.</p></li><li><p>
Capacity to identify operational risks and implement corrective actions proactively.</p></li><li><p>
Exceptional written and verbal communication skills across multiple stakeholder levels.</p></li><li><p>
Meticulous attention to detail and unwavering commitment to documentation integrity.</p></li><li><p>
Proficiency in Microsoft Office Suite applications.</p></li></ul><p></p><p><b><br>
Education &amp; Work Experience:</b></p><ul><li><p>
Bachelor's degree in Business, Public Administration, Legal Studies, Finance or related field.</p></li><li><p>
Minimum of 5 years of progressive professional experience in regulatory case management, quality assurance, compliance review, or a closely related analytical field in lieu of a degree.</p></li><li><p>
Experience managing productivity metrics and performance standards in deadline-driven environments.</p></li><li><p>
Hands-on experience working within a CRM or case management system (Salesforce preferred).</p></li></ul><p></p><p><b><br>
Certifications, Licenses:</b></p><p>
N/A</p><p></p><p><b><br>
Special Requirements:</b></p><ul><li>
Must be a U.S citizen.</li><li>
Must be able to obtain and maintain Public Trust level clearance.</li></ul><p><b>
Work Environment:</b></p><p>
Employee will primarily work remotely in a professional home office environment with standard computer and communications equipment. Typical indoor and computer related noise level, and typical office, paper, and equipment related dust. Exposure to video display terminals occurs on a regular basis.</p><p><b>
Physical Demands:</b></p><p>
To successfully perform the essential functions of the job, the employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear; see to read printed materials and computer screens; mobility to work in a typical office setting. Ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and may be required to provide recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee must be able to lift and/or move moderate amounts of weight, typically up to 20 pounds. Regular and predictable attendance is essential.</p></div>

Case Management Team Lead

2ndWave, LLC

<div><p><b>Momentum Financials Business Analyst</b></p><p>
2ndWave LLC (2ndWave) is seeking a <b>Momentum Financials Business Analyst </b>to<b> </b>support a federal financial management environment and will focus on leading requirements gathering efforts related to <b>interfaces, data conversion, and data cleanse activities</b> within a large-scale ERP implementation or enhancement initiative.</p><p>
The ideal candidate has hands-on experience supporting <b>large-scale data conversions</b>, understands federal financial management business processes (with acquisitions knowledge strongly preferred), and can write and execute SQL statements to analyze, validate, and reconcile system data. This is a high-visibility role requiring strong analytical capability, structured thinking, and the ability to collaborate across technical and functional teams.</p><p><b>
Key Responsibilities</b></p><ul><li><p>
Lead elicitation of requirements from end-users for system interfaces, data conversion, and data cleanse activities.</p></li><li><p>
Translate business requirements into detailed functional specifications, user stories, process maps, and acceptance criteria.</p></li><li><p>
Analyze legacy and target system data; perform reconciliation activities to validate data integrity and completeness.</p></li><li><p>
Support and coordinate interface development and data conversion decisions to ensure consistency with business requirements, federal regulations, and client expectations.</p></li><li><p>
Work directly with developers, database administrators, and other technical specialists to clarify requirements and resolve issues.</p></li><li><p>
Develop and execute functional test plans, test scenarios, and validation documentation for interface and conversion requirements.</p></li><li><p>
Monitor, track, and troubleshoot application and data issues; analyze incidents and collaborate with technical teams to resolve defects.</p></li><li><p>
Develop data conversion and data cleanse plans, including validation and verification approaches.</p></li><li><p>
Implement quality assurance standards and software development best practices.</p></li><li><p>
Develop training materials and conduct end-user training related to interface and data conversion processes.</p></li><li><p>
Support Agile ceremonies and collaborate across multiple workstreams to ensure alignment and delivery.</p></li><li><p>
May mentor junior analysts and support process improvement initiatives.</p></li></ul><p><b>
Required Skills and Qualifications</b></p><ul><li><p>
Bachelor&rsquo;s Degree or additional relevant experience in lieu of education.</p></li><li><p>
Experience as a Business/Systems Analyst supporting Momentum Financials.</p></li><li><p>
Experience working with the Momentum Financials front-end and database.</p></li><li><p>
Experience supporting interfaces and/or large-scale data conversion efforts.</p></li><li><p>
Ability to write and execute SQL statements for data analysis, reconciliation, and validation.</p></li><li><p>
Strong analytical, written, and oral communication skills.</p></li><li><p>
Ability to work independently and collaboratively in a fast-paced environment with shifting priorities.</p></li><li><p>
Must have the ability to pass a Tier 2 MBI background investigation.</p></li><li><p>
U.S. Citizenship is required.</p></li></ul><p><b>
Preferred Skills and Qualifications</b></p><ul><li><p>
Experience supporting federal financial management systems.</p></li><li><p>
Acquisitions subject matter expertise.</p></li><li><p>
Experience working in an Agile environment or familiarity with Agile methodologies.</p></li><li><p>
Experience leading functional testing and user acceptance validation activities.</p></li><li><p>
Experience implementing ERP best practices and supporting COTS configurations.</p></li></ul><p><b>
Must be a U.S. citizen.</b> All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.</p><p><b>
About 2ndWave LLC</b></p><p>
2ndWave LLC (2ndWave) is a management and technology consulting firm providing a focused set of financial management, program management, and technology solutions to public sector clients. Our certified professionals have extensive experience implementing large, complex public sector programs; helping our clients solve their most pressing financial and business management challenges; and implementing proven leading-edge technology solutions that enable them to operate more efficiently while minimizing risks and costs.</p><p>
Compensation Range: $100K - $135K</p></div>

Momentum Financials Business Analyst

US News & World Report

<div><p>U.S. News &amp; World Report is a multifaceted digital media company dedicated to helping citizens, consumers, business leaders and policy officials make important decisions in their lives. We publish independent reporting, rankings, data journalism and advice that has earned the trust of our readers and users for nearly 90 years. Our platforms on usnews.com include Education, Health, Money, Travel, Cars, and News.</p>
<p>We reach more than millions of people monthly during moments when they are most in need of expert advice and motivated to act on that advice directly on our platforms. Our signature franchises include our &ldquo;Best&rdquo; series of consumer guides on colleges, graduate schools, hospitals, diets, cars, financial services and more. These guides provide an easy-to-digest list for consumers to better understand and compare when making their decisions. We continue to publish annual guides of the authoritative Best Colleges and Best Hospitals rankings on our website and in print. And our U.S. News Live flagship conferences which highlight important national conversations such as Healthcare of Tomorrow. We believe in having a broad range of talent and backgrounds at U.S. News. We strive to maintain a welcoming workplace where everyone is given an opportunity to succeed and contribute to their fullest. Learn more about our Diversity, Equity and Inclusion initiative.</p>
<p><b>Your Role in Helping Us Shape the Future</b></p>
<p>As a Data Analyst on our Education team, you will be a guardian of the data integrity that defines our world-renowned rankings. You will work within a specialized, collaborative team to transform raw data into the insights that help millions of students and families make informed life decisions.</p>
<p><b>Your contributions will follow the academic data cycle:</b></p>
<ul><li><p>Data Architecture &amp; Logic: You will spend significant time developing, refining, and executing code to process complex datasets for our signature education rankings. You will eventually contribute to ongoing refinement and validation of ranking methodologies to ensure analytical defensibility and consistency year over year.</p>
</li><li><p>Process Optimization &amp; Automation: You will contribute to ongoing efforts to streamline data workflows, including automation of survey universe creation and improvements to production efficiency across ranking calculations and outputs.</p>
</li><li><p>Quality Assurance: You will perform rigorous audits of peer-developed code, data inputs and programming outputs, ensuring every data point meets our standards for accuracy.</p>
</li><li><p>Anomaly Detection &amp; Validation: You will help enhance processes for identifying outliers, structural shifts, and unexpected model behavior, including exploring automated and AI-assisted methods for anomaly detection and validation.</p>
</li><li><p>Collaborative Problem Solving: You will partner with our technical, product and editorial teams to assist with website and guidebook presentation of school rankings and data, methodologies, and editorial content.</p>
</li></ul><p><b>Are You Up to the Challenge?</b></p>
<p>We are seeking a meticulous analyst who brings both technical proficiency and an evaluative mindset to our education research. To excel in this role, you should possess:</p>
<ul><li><p>Analytical Rigor: A keen eye for detail and the ability to maintain high levels of accuracy while managing large, complex datasets.</p>
</li><li><p>Effective Communication: The skill to translate technical data findings into clear, actionable insights for non-technical stakeholders.</p>
</li><li><p>A Commitment to Excellence: A proactive approach to identifying data inconsistencies and a dedication to the prestige of the U.S. News brand.</p>
</li><li><p>An interest in Innovation: Valuing the opportunity to contribute to the development and evolution of ranking methodologies.</p></li></ul></div>

Data Analyst, Education -Washington, DC

Legal Services Corporation

<div><div><div><div><b>Position:</b></div><div></div><div> Project Manager, Justice Gap and Applied Research</div></div><br>
<div><div><b>
Department:</b></div><div></div><div> Office of Data Governance and Analysis</div></div><br>
<div><div><b>
Employment Status:</b></div><div></div><div> Term/Full-Time/Exempt</div></div><br>
<div><div><b>
Work Arrangement:</b></div><div></div><div> Hybrid. 2 days per week at LSC&rsquo;s office in Washington, D.C. No regular travel expected.</div></div></div><p></p><p><b><br>
Basic Function</b></p><p>
The Project Manager oversees large-scale, multi-method applied research projects within the Office of Data Governance and Analysis, including the 2027 Justice Gap study and other research and evaluation initiatives.</p><p>
This role blends project management, applied research, and partner management, ensuring projects are delivered with rigor, timeliness, and clear communication. The Project Manager manages workflows across internal teams, supports research design and data collection processes, oversees vendor and consultant relationships, and ensures high-quality, actionable deliverables that advance LSC&rsquo;s mission.</p><p>
This is a <b>full-time, twelve (12) month term position</b> supporting the continued development of LSC&rsquo;s Justice Gap Initiative and broader applied research portfolio. Extension beyond the initial term may be possible based on organizational needs and funding availability.</p><p><b>
Principal Duties and Responsibilities</b></p><p><b>
Project Management for Large Research Initiatives</b></p><ul><li>
Develop and manage project plans, timelines, and milestones for major initiatives, including the Justice Gap study.</li><li>
Coordinate workflows across multiple research workstreams, including survey research, qualitative/mixed-methods, data analysis, media/storytelling, and dissemination activities.</li><li>
Maintain comprehensive project documentation for cross-office alignment.</li></ul><p><b>
Applied Research Coordination</b></p><ul><li>
Support the development, refinement, and testing of survey instruments, interview protocols, cognitive testing, sampling plans, and other research tools in partnership with ODGA researchers and consultants.</li><li>
Coordinate data cleaning and quality assurance workflows, ensuring timely transfer of datasets, documentation, and analysis-ready materials.</li><li>
Support integration of quantitative data with qualitative and narrative insights to produce accessible, compelling research outputs.</li></ul><p><b>
Vendor, Consultant, and Partner Management</b></p><ul><li>
Serve as day-to-day liaison with vendors, contractors, academic partners, storytellers/cultural producers, and grantee collaborators.</li><li>
Oversee deliverable schedules, statement of work (SOW) adherence, and communication pathways to ensure consistency and quality.</li></ul><p><b>
Content Development &amp; Dissemination</b></p><ul><li>
Support the development of report components, data visualizations, story maps, multimedia products, and web content in partnership with subject matter and technical experts.</li><li>
Draft and review materials for funders, policymakers, grantees, and public audiences, balancing statistical accuracy with accessible messaging.</li><li>
Work closely with the Communications team and consultants to align messaging, media strategy, and digital storytelling.</li></ul><p><b>
General Competencies Required:</b></p><ul><li>
Applied Research Orientation: Significant experience in survey research, mixed-methods approaches, descriptive analysis, and the translation of data into actionable insights.</li><li>
Project Management: Manages complex projects with multiple dependencies, long timelines, and diverse stakeholders.</li><li>
Communication: Writes and speaks clearly with both technical and non-technical audiences; prepares high-quality, polished materials.</li><li>
Collaboration: Builds trust and alignment across teams; supports shared problem-solving with researchers, engineers, creatives, and external partners.</li><li>
Adaptability: Acts with initiative in response to evolving needs; comfortable navigating iterative research and complex deliverables.</li><li>
Attention to Detail: Ensures accuracy in documentation, version control, and deliverable review.</li><li>
Integrity &amp; Accountability: Manages confidential data, handles sensitive issues responsibly, and follows through on commitments.</li></ul><p><b>
Technical Competencies Required:</b></p><ul><li>
Substantial experience supporting and implementing survey research processes, including instrument development, sampling frames, cognitive testing, weighting approaches, and quality assurance protocols.</li><li>
Significant work experience with mixed-methods research workflows (interview protocols, transcription management, coding workflows, content analysis).</li><li>
Demonstrated ability to independently conduct quantitative analysis in R or comparable statistical software, including data cleaning, descriptive analysis, and preparation of analytic summaries suitable for publication and public dissemination.</li><li>
Proficiency in project management platforms (Smartsheet, Trello, Asana, or similar) and collaboration tools (SharePoint, Box).</li><li>
Experience working with or adjacent to data visualization processes (e.g., Tableau or PowerBI) is helpful.</li></ul><p><b>
Experience and Education Required:</b></p><ul><li>
The level of expertise required for this role is typically developed through a master&rsquo;s degree or Ph.D. in public policy, sociology, economics, public health, political science, law and society, or a related field, along with approximately 8+ years of post-graduate applied research experience managing complex, multi-stakeholder projects. However, LSC values diverse professional pathways, and equivalent combinations of education, training, and relevant experience will be considered.</li></ul><p><b>
Mission/Values Alignment</b></p><p>
The Project Manager is deeply committed to advancing access to justice for low-income individuals and communities. They appreciate the importance of culturally grounded, rigorous, and transparent research. They uphold LSC&rsquo;s values of inclusion, integrity, service, and continuous improvement. They contribute to LSC&rsquo;s role as a national leader in civil legal aid research by supporting methodologically sound, mission-aligned, and accessible research.</p><p><b>
Salary and Benefits:</b></p><p>
Salary is commensurate with experience within a range of <b>$125,000 - $133,000</b></p><p>
LSC has a competitive market-based salary structure that establishes a specific salary range for this position which has 10 steps. A new hire is typically hired at Step 1 and receives a step increase annually. In special circumstances, LSC may authorize a new hire to start at a higher step based on a special business need or the significantly higher qualifications of the new employee. Employees hired after October 1st of any calendar year will receive their first step increase the January following their first full year of employment.</p><p>
This position is eligible to participate in LSC&rsquo;s excellent employee benefits program, including medical, dental and vision plans, 403(b) thrift plan, paid leave, and other employee benefits.</p><p><b>
Application Procedure:</b></p><p>
A cover letter and r&eacute;sum&eacute; must be included. To have your application considered, please answer all application questions and provide all requested information.
</p><p>Note: If you need an accommodation during the application process, please notify OHR at jobapplicant@lsc.gov.</p><p>
LSC is an equal opportunity employer.</p></div>

Project Manager - Justice Gap & Applied Research

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Momentum Financials Business Analyst

Data Analyst, Education -Washington, DC

Project Manager - Justice Gap & Applied Research