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commercial customer marketing manager Jobs in Atlanta

commercial customer marketing manager

lead professional, mechanical engineering Jobs in Atlanta

principal technical marketing engineer prisma airs

Palo Alto Networks

<div><div>Atlanta, Georgia, United States Product Engineering Ref ID: JR-019369</div><div> 
</div><div>Our Mission
At Palo Alto Networks&reg;, we&rsquo;re united by a shared mission&mdash;to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you&rsquo;re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you&rsquo;re in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
We believe collaboration thrives in person. That&rsquo;s why most of our teams work from the office full time, with flexibility when it&rsquo;s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Job Summary
As a Principal Technical Marketing Engineer for Prisma AIRS at Palo Alto Networks, you will join a team responsible for driving AI security. You will work with cutting-edge technology, redefining the future.
This role plays a key role in supporting our product managers, marketing teams, and customers by developing outbound technical communication, including product best practices, competitive reviews, demo environments, and ownership of product betas. You will perform technical analysis and support the product management in identifying next-generation innovations. This is a critical customer facing role within the company and one where the right person can have significant impact.
The ideal candidate would be able to influence strategy, collaborate with marketing and sales teams to execute go to market strategies, act as a thought leader at the industry level, evangelizing the products and product strategy both internally and externally. 
 
<h3 class="jobSectionHeader">Your Impact</h3>
<ul><li>Develop, constantly refine, and execute the technical marketing plan
</li><li>Utilize AI to scale your impact by creating innovative enablement and defining the art of the possible.
</li><li>Present Executive Briefings to C-Suite executives with deep technical expertise.
</li><li>Be responsible for the creation, maintenance, and delivery of effective technical tools, whitepapers, demos, videos and technical training for sales, customers, and partners
</li><li>Be a key technical evangelist for Palo Alto Networks, speaking at seminars, conferences, customer briefings, and with other groups within the company
</li><li>Work with engineering in identifying product gaps based on competitive analysis and work with the PM to drive enhancements to bridge them
</li><li>Be the domain authority on Palo Alto Networks products to help Domain Consultants with information on competitive questions
</li><li>Identify Sales challenges based on any competitive situations and provide solutions
</li><li>Document technical concepts to ensure our products are well understood and utilized to the greatest extent possible
</li><li>Work with marketing to develop collaterals with battle cards, presentations, and white papers
</li></ul>Qualifications
<h3 class="jobSectionHeader">Qualifications</h3>
<ul><li>5+ years of experience as a Technical Marketing Engineer for network/cybersecurity area or a DevOps/Solution Architect, preferably for AI security, network, or data security products
</li><li>Excellent written and verbal communication skills with strong presentation skills and trade show experience
</li><li>Eagerness to learn new technologies, experiment with products and collaborate cross-functionally
</li><li>Strong customer advocacy skills and experience, ability to work in difficult customer situations
</li><li>Work towards getting things done, Fast learner with strong initiative and sense of ownership
</li><li>Experience in automation tools, building dashboards, etc.
</li><li>Experience with writing and editing technical documentation and operational procedures
</li></ul>Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus.
$134,000.00 - $215,500.00/yr
Our Commitment
We&rsquo;re trailblazers that dream big, take risks, and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.</div></div>

Principal Technical Marketing Engineer (Prisma AIRS)

Google

<div>This role may also be located in our Playa Vista, CA campus.
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act. 
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Atlanta, GA, USA; Chicago, IL, USA; Los Angeles, CA, USA; San Francisco, CA, USA.<h3 class="jobSectionHeader">
Minimum qualifications:</h3><ul>
<li>Bachelor&rsquo;s degree or equivalent practical experience. 
</li>
<li>5 years of experience troubleshooting technical issues for internal/external partners or customers.</li>
<li>Experience in either system design or reading code (e.g., Java, C++, Python).</li></ul> 
<h3 class="jobSectionHeader">
Preferred qualifications:</h3><ul>
<li>8 years of experience managing projects and working with analytics, software coding, or customer-side web technologies. 
</li>
<li>8 years of experience with data analysis and SQL/MySQL. 
</li>
<li>8 years of experience in a customer-facing role. 
</li>
<li>8 years of experience working with Unix or Linux operating systems/commands.</li>
<li>Experience working with Google Ads, Google Marketing Platform products (e.g., SA360, DV360, GA4), or Google Cloud services.</li>
</ul><div><h2 class="jobSectionHeader">About the job</h2>
gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. 

As a Product Deployment Engineer, you will be a key advisor to Google&rsquo;s customers and serve as the definitive regional service authority for a specific product area. You are the strategic bridge between what a customer wants and what gTech Ads has to offer within a specific product area, whether via the standing menu of service or our gTech Ads engineering capabilities. You will have strong customer engagement skills, and the ability to translate customer needs into scalable product strategies. You will develop high quality technical-product specifications that address complex business issues.<div></div>
Google creates products and services that make the world a better place, and gTech&rsquo;s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers&rsquo; complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. 
 
To learn more about gTech, check out our video.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
 
 
US: $152000 - $221000 (USD) + 15% bonus target + equity + benefits 
 
Learn more about benefits at Google.</div><div><h2 class="jobSectionHeader">
Responsibilities</h2><ul>
<li>Partner with sales and engagement managers to understand customer marketing objectives, infrastructure, first-party data management strategy, and pain points.</li>
<li>Lead in-depth technical assessment/consultation sessions to uncover opportunities where bespoke solutions are required, ensuring solutions respect industry-specific data constraints and business cycles.</li>
<li>Translate complex customer requirements into clear technical specifications and solution designs, considering scalability, reusability, and best practices as well as a clear path to media activation.</li>
<li>Provide technical-product oversight during the implementation phase, ensuring the engineering build remains aligned with the original customer strategy, while delegating base code-level and system-building decisions to the Engineering team.</li>
<li>Collaborate closely with cross-functional gTech teams (e.g., Engineering teams, Solution Experts, Measurement Experts) to orchestrate bundled service delivery and ensure seamless customer outcomes. 
</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Product Deployment Engineer, gTech Ads

Georgia Department of Public Health

<div><div><div><h2 class="jobSectionHeader">Description</h2></div>
<div><div>Pay Grade: P</div><div></div><div> 
Connect passion with purpose. The Fulton County Board of Health provides a variety of services that help protect residents from health threats, increase access to health services to improve health outcomes, and provide information that assists Fulton County citizens in living healthier lives.</div><div></div><div> 
The agency is seeking a highly qualified candidate for the position of Sr Mgr 2, Business Ops - Communications Director within the Fulton County Board of Health in the Communications Division.</div><div></div> 
Standard Benefits for FULL Time Salaried EmployeesIn addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, training opportunities, health insurance, employee retirement plan, deferred compensation, 13 paid holidays, vacation &amp; sick leave, dental, vision, long term care, and life insurance.<div>
www.fultoncountyboh.com</div></div>
<div><h2 class="jobSectionHeader">Job Responsibilities</h2></div>
<div>Position Summary
The Communications Director serves as the strategic leader responsible for developing, implementing, and overseeing the Fulton County Board of Health's internal and external communications, public information, media relations, branding, marketing, digital communications, and community outreach initiatives. Reporting to the Deputy District Health Director, this position provides executive-level leadership for the agency's Communications Division and Community Outreach Division.
The Communications Director serves as the agency's principal communications advisor and works closely with the District Health Director, Deputy District Health Director, executive leadership, and program leadership during routine operations, public health initiatives, and emergency response activities. The position is responsible for strengthening public trust, developing information and campaigns to influence health behavior, and advancing FCBOH's mission through effective communication and meaningful community engagement.
Strategic Communications<ul><li>
Develop, implement, and evaluate a comprehensive communications strategy supporting the FCBOH Strategic Plan.</li><li>
Develop communication campaigns aligned with the agency&rsquo;s population health priorities as defined in the strategic plan and community health improvement plan.</li><li>
Advise executive leadership on communications, branding, public messaging, and reputation management.</li><li>
Ensure consistent branding and messaging across all agency communications.</li><li>
Monitor communication effectiveness using analytics, community feedback, and performance metrics.</li></ul>
Media Relations<ul><li>
Provide executive oversight of the Media Division, including direct supervision of the Media Director.</li><li>
Monitor and assure positive relationships with local, regional, and national media outlets.</li><li>
Lead crisis and risk communication planning and implementation.</li></ul>
Community Outreach 
<ul><li>
Provide executive oversight of the Community Outreach Division, including direct supervision of the Community Outreach Director.</li><li>
Develop strategies to increase community participation in public health initiatives.</li><li>
Foster collaborative partnerships with community-based organizations, schools, businesses, faith communities, and neighborhood associations.</li><li>
Coordinate outreach campaigns, public meetings, town halls, community forums, and stakeholder engagement activities.</li></ul>
Public Information &amp; Digital Communications<ul><li>
Direct dissemination of accurate public health information.</li><li>
Oversee website content and digital communications.</li><li>
Manage social media strategy and evaluate communication analytics.</li></ul>
Crisis and Emergency Communications<ul><li>
Lead communication planning and coordination during public health emergencies.</li><li>
Serve within the Incident Command Structure as assigned, including Public Information Officer responsibilities when designated.</li><li>
Coordinate emergency messaging with partner agencies.</li></ul></div>
<div><h2 class="jobSectionHeader">Minimum Qualifications</h2></div>
<div>Minimum Qualifications<ul><li>
Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Public Health, Public Administration, Business Administration, English, or a closely related field. Master's degree preferred.</li><li>
Seven (7) years of progressively responsible communications experience.</li><li>
Three (3) years of supervisory or management experience.</li><li>
Government, healthcare, or public health experience strongly preferred.</li></ul>
Preferred Qualifications<ul><li>
Master's degree in a related field.</li><li>
APR certification.</li><li>
FEMA ICS-100, 200, 700, and 800 certifications.</li><li>
Public Information Officer experience.</li><li>
Bilingual proficiency desirable.</li></ul>
Core Competencies<ul><li>
Leadership</li><li>
Strategic Thinking</li><li>
Communication Excellence</li><li>
Collaboration</li><li>
Innovation</li><li>
Relationship Building</li><li>
Crisis Leadership</li><li>
Political Acumen</li><li>
Accountability</li><li>
Integrity</li></ul></div> 

<div><h2 class="jobSectionHeader">Additional Information</h2></div>
<div><div>The State will not unlawfully consider an applicant&rsquo;s Performance Aptitudes:</div><div>
Data Utilization: Requires the ability to synthesize, hypothesize, and/or theorize concerning data involving modification of existing policies, strategies, and/or methods to meet unique or unusual conditions. Requires the ability to do so within the context of existing organizational theories and management principles.</div><div>
Human Interaction: Requires the ability to function in a managerial capacity for a division or organizational unit; includes the ability to make decisions on procedural and technical levels.</div><div>
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate and control the actions of equipment and machinery, requiring the monitoring, adjustment, regulation, and/or setting of multiple conditions.</div><div>
Verbal Aptitude: Requires the ability to utilize a wide variety of references, descriptive, advisory, and/or design data and information.</div><div>
Mathematical Aptitude: Requires the ability to perform moderately complex algebraic and geometric operations; ability to utilize principles of basic probability and statistical inference.</div><div>
Functional Reasoning: Requires the ability to apply principles of logical or synthesis functions; deal with concrete and abstract variables; and analyze major problems that require complex planning for interrelated activities that can span one or several work units.</div><div>
Situational Reasoning: Requires the ability to exercise judgment, decisiveness, and creativity in critical and/or unexpected situations involving moderate risk to the organization.</div><div></div><div> 
Due to the volume of applications received, we are unable to provide information on application status by phone or email. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for the next steps in the selection process. Applicants who are not selected will not receive a notification.</div><div>
This position is subject to close at any time, once a satisfactory applicant pool has been identified.</div><div></div><div> 
*District 3-2 is an Equal Opportunity Employer*</div><div></div><div> 
The State will not unlawfully consider an applicant&rsquo;s race, color, national origin, religion, age, disability, sex, genetic information, political affiliation, protected uniformed service, or other legally protected categories when making selections.</div><div></div><div> 
The candidate chosen for employment will be subject to Criminal Background Check/Fingerprinting, Reference Checks.</div></div></div></div>

Sr Mgr 2, Business Ops - (Communications Director)

Rhythmlink International, LLC

<div><h2 class="jobSectionHeader">Join a mission-driven team at the forefront of neurodiagnostic innovation. As an Inside Sales Representative, you&rsquo;ll play a key role in connecting healthcare professionals with advanced technologies that improve neurological diagnosis and patient outcomes. We&rsquo;re seeking motivated, relationship-driven sales professionals who are passionate about healthcare, technology, and making a real impact in patients&rsquo; lives.</h2><h2 class="jobSectionHeader">
Position Summary</h2>
As an Inside Sales Representative for our medical devices line, you will drive revenue by managing and growing customer relationships via phone, email, and virtual meetings. You will serve as a key point of contact for existing accounts and new prospects, working closely with Outside Sales, Marketing, Clinical, and Operations teams to deliver solutions and exceed sales goals.
This is a high-impact, fast-paced role that combines technical knowledge, consultative selling, and responsiveness to customer needs &mdash; all from within the office (or virtual) environment.<h2 class="jobSectionHeader">
Key Responsibilities</h2><ul><li>
Proactively reach out to prospective customers (hospitals, clinics, surgery centers, physician practices) via phone, email, video calls, and digital channels.</li><li>
Qualify leads, manage pipeline, and move opportunities through the sales cycle to close.</li><li>
Manage and grow existing accounts &mdash; renewals, upsell, cross-sell.</li><li>
Prepare and deliver virtual product demonstrations, technical presentations, and proposals.</li><li>
Respond to inbound customer inquiries, technical questions, and RFPs/quotes.</li><li>
Enter and maintain accurate records in CRM (e.g., Salesforce), forecast sales, track metrics.</li><li>
Collaborate with Outside Sales reps to support territory alignment, coordinate handoffs, and cover overflow or remote regions.</li><li>
Partner with Marketing, Product, Clinical, and Customer Support teams to align messaging, promotions, and campaigns.</li><li>
Monitor market trends, competitor offerings, pricing, and customer feedback to inform strategy.</li><li>
Achieve monthly, quarterly, and annual sales quotas and targets.</li><li>
Participate in training, webinars, and trade shows (virtually or occasionally in person).</li><li>
Assist in order fulfillment oversight, customer follow-up, and after-sales customer service as needed.</li></ul><h2 class="jobSectionHeader">
Qualifications &amp; Requirements</h2>
Education &amp; Experience<ul><li>
Bachelor&rsquo;s degree in life sciences, biomedical engineering, business, or related field preferred.</li><li>
1&ndash;3 years of inside sales experience, preferably in medical devices, diagnostics, or technical healthcare equipment.</li><li>
Experience working with hospital systems, clinics, or healthcare providers is a plus.</li></ul>
Technical / Hard Skills<ul><li>
Strong understanding of medical device product lines, anatomy, clinical workflows, or willingness to learn quickly.</li><li>
Comfortable presenting technical information clearly (virtually).</li><li>
Proficiency with CRM systems (e.g., Salesforce), sales tools, Microsoft Office / G Suite.</li><li>
Ability to interpret RFPs, pricing models, and contracts.</li><li>
Exceptional written and verbal communication skills.</li></ul>
Behavioral / Soft Skills<ul><li>
Highly goal-oriented, persistent, and self-motivated.</li><li>
Excellent listening and consultative selling skills.</li><li>
Strong organization, time management, and attention to detail.</li><li>
Ability to multitask, prioritize, and work under deadline pressure.</li><li>
Collaborative team player but able to act independently.</li><li>
Resilience: handling objections, rejection, and repeating outreach.</li></ul><h2 class="jobSectionHeader">
What We Offer</h2><ul><li>
Competitive base salary + performance-based commission/bonus plan</li><li>
Opportunities for growth (e.g., transition to Outside Sales or management)</li><li>
Training, mentoring, and development in medical device sales (inside &amp; field)</li><li>
Health, retirement, and other standard corporate benefits</li><li>
Flexible work options (remote / hybrid)</li></ul></div>

Inside Sales Representative- Remote

CallRail

<div><h3 class="jobSectionHeader">The Position</h3>

CallRail is looking for a motivated, detail-oriented, and customer-focused Tier 1 Technical Support Agent to join our team in Atlanta. In this role, you will be the frontline point of contact for our customers&mdash;marketers, agencies, and business owners&mdash;delivering exceptional, high-touch support to ensure a smooth end-to-end customer experience. You will actively troubleshoot technical issues, verify that workflows and integrations operate as intended, and guide customers toward optimal solutions for their business needs.

If you thrive in the fast-paced marketing technology space, take pride in rigorous attention to detail, and love turning complex technical challenges into seamless customer experiences, we want to hear from you!<h3 class="jobSectionHeader"> 
</h3>
<h3 class="jobSectionHeader">What You'll Do</h3>
<ul><li>End-to-End Troubleshooting &amp; Solutioning: Perform active troubleshooting and initial guided diagnostic support across all CallRail products via live channels (phone, chat, web, and email). Look beyond immediate break-fix issues to understand customer goals and provide proactive solutioning.</li>
<li>Workflow &amp; Integrations Assurance: Guide customers through workflow and implementation best practices. Verify and maintain smooth data flow across CallRail features and third-party MarTech ecosystems (e.g., Google Ads, Google Analytics, HubSpot, Salesforce, Zapier).</li>
<li>Protocol &amp; Operational Excellence: Adhere to Customer Support protocols, including properly coding trouble tickets, maintaining ACD queue availability, conducting professional interactions, and meeting Average Talk and Wrap Up time objectives.</li>
<li>Detail-Oriented Documentation: Meticulously log and document all customer interactions, setup configurations, and troubleshooting steps in our ticketing system (Zendesk). Ensure complex setups are thoroughly tested before resolving.</li>
<li>Clear Escalation &amp; Bug Reporting: Follow established escalation processes for complex Tier 2/3 issues. Identify, document, and escalate bugs or outages with clear, precise reproduction steps for product and engineering teams.</li>
<li>Customer Advocacy &amp; Continuous Improvement: Maintain high customer satisfaction by communicating resolution expectations with professionalism and empathy. Contribute to team documentation, internal support processes, and active participation in training for new products and features.</li>
<li>AI Adoption: Leverage AI platforms and modern support tools to streamline operations, solve complex problems efficiently, and maintain industry benchmarks.</li>
</ul>
<h3 class="jobSectionHeader">What You'll Need</h3>
<ul><li>Frontline Support Experience: 1&ndash;3+ years of professional experience in frontline technical/telephone support and customer-facing troubleshooting, ideally in a SaaS, MarTech, or agency environment.</li>
<li>MarTech &amp; Integrations Familiarity: Working knowledge or aptitude with marketing technology tools and web concepts (Google Analytics, Google Ads, CRMs, webhooks, JavaScript snippets).</li>
<li>High Attention to Detail: An obsessive eye for detail when reviewing tracking scripts, reproducing bugs, auditing customer setup configurations, and documenting tickets.</li>
<li>Analytical &amp; Problem-Solving Skills: Excellent analytical, diagnostic, and root-cause troubleshooting abilities; ability to exercise good judgment under pressure while maintaining a professional demeanor.</li>
<li>Strong Communication: Outstanding verbal and written communication skills with the ability to translate complex technical jargon into clear, accessible guidance for non-technical users.</li>
<li>Tool Proficiency: Familiarity with modern support and productivity tools (Zendesk, Excel, Google Drive, CRM tools).</li></ul> 

<h3 class="jobSectionHeader">
 Nice to Have</h3>
<ul><li>Direct experience using CallRail or similar call-tracking and marketing attribution platforms.</li>
<li>Technical experience or aptitude with MySQL, HTML, CSS, JavaScript, REST APIs, or browser developer tools for debugging.</li>
<li>Degree in Computer Science, Information Technology, or equivalent practical experience.</li></ul> 


 If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.<h3 class="jobSectionHeader"> 
</h3>
<h3 class="jobSectionHeader">Additional Perks</h3>
<ul><li>Healthcare (one option covered at 100% for employees), Dental &amp; Vision Coverage</li>
<li>Competitive HSA with company matching</li>
<li>Paid parental leave</li>
<li>Flexible vacation policy</li>
<li>401K options with company dollar-for-dollar match</li>
<li>Employee stock options available from day one</li>
<li>$2,000 annual educational allowance</li>
<li>Catered lunch every Tuesday * an in-office perk</li>
<li>MARTA transportation or office parking expenses covered</li>
<li>Employee charitable donation company match, up to $500 annually</li>
<li>Regular company outings and events</li>
<li>Hybrid work options with $500 office stipend to set up your home office</li>
<li>Designated bike storage</li></ul> 
<h3 class="jobSectionHeader">
</h3>Learn more: https://www.callrail.com/about/

You Are Welcome Here

CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). 
 
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks. 

This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays. 
Beginning in January 2027, CallRail will transition to a 3.5-day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays, with Wednesdays alternating bi-weekly between remote and in-office. Fridays will remain remote.</div>

Technical Support Specialist - Tier I

The Home Depot

Position Purpose: The User Experience Director will lead a team of UX designers, researchers, and principal-level practitioners responsible for shaping experiences across key business domains at The Home Depot. This leader will leverage their background in user-centered design, research, strategy, and organizational leadership to define and drive experience vision, influence product direction, and deliver measurable business outcomes. This role leads a large UX organization of approximately 20&ndash;30 designers and researchers through a team of leaders, including at least four direct reports. The ideal candidate has experience leading other leaders, building high-performing teams, developing talent, and creating an environment where design excellence, customer focus, and operational effectiveness thrive. The Director will partner closely with Product Management, Engineering, Operations, Insights, and business stakeholders to identify opportunities, align priorities, and guide teams in solving complex problems through research-informed and data-driven decision making. They will help define long-term experience strategies while ensuring teams are delivering meaningful outcomes for customers, associates, and the business. Success in this role requires the ability to navigate ambiguity, influence senior leaders, and connect experience strategy to business objectives. The ideal candidate brings experience working in retail, B2B, and/or enterprise environments and has a track record of leading teams responsible for complex systems, workflows, and digital products at scale. This leader is a strong communicator and storyteller who can translate customer needs, business priorities, and technical constraints into a shared vision that drives alignment and action across the organization. Key Responsibilities: 50% Experience, Design Strategy and Planning - Consistently monitor and understand customer experience KPIs and Metrics to ensure initiatives deliver value Create and communicate comprehensive end-to-end experience design strategies that are data-informed and evidence-driven Collaborate with all necessary partners and stakeholders to cast a broad vision of where our customer's holistic experience should be and how we get there Leverage and/or create artifacts such as end-to-end customer journey maps to tell the story of where customer friction exists (online, in person, on the phone, etc.) 30% Influence - Activate and conduct competitive and comparative research and analysis to formulate point-of-views on how all customer segments desire to do business with The Home Depot Leverage all available or needed artifacts, assets, studies, insights, and resources to tell the stories that will change mindsets 20% Leadership and Development - Shapes and supports experience design leaders (direct reports) who can strengthen The Home Depot's user experience, improve upon existing capabilities, and develop others who understand and advocate for experience excellence across the enterprise Attracts, retains, develops, and motivates experience design talent Manages and coordinates strategic direction for staff Provides leadership, mentoring, and coaching to direct reports and other senior non-direct report UX leaders Direct Manager/Direct Reports: This Position typically reports to Sr. Director User Experience This Position typically has 4-5 Direct Reports Travel Requirements: Typically requires overnight travel 5% to 20% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: Proficient in communicating, building influence, and developing relationships with functional and technical leaders across all levels in the organization Proficient in defining, communicating, and driving end-to-end customer journey improvements Ability to communicate, advocate for, and demonstrate the value of user experience design and research concisely, confidently, and effectively. Proficient in shaping, aligning, and guiding the execution of strategic directions Proficient in managing and developing direct reports who lead others Experience leading user experience teams in a fast-paced agile environment Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: No additional education Minimum Years of Work Experience: 10 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Decision Quality Persuades Optimizes Work Processes Customer Focus Financial Acumen Organizational Savvy Excellent decision-making and problem-solving skills Solid understanding of user-centered design processes and ability to balance customer needs with business goals in developing solutions Proven analytical ability with demonstrated financial business planning skills Ability to effectively negotiate conflict and persuade others on the merits of a design or other user experience solution Demonstrated ability to develop innovative solutions Ability to assess, prioritize, and negotiate across the business, technical, and system constraints Ability to quickly immerse into corporate culture and align with the priorities and needs

User Experience Director

Regions Financial

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
 
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
 
Job Description: 
At Regions, the Capital Markets Debt Operations group comprises of Syndicated Loan Agency Services, Syndicated Loan Services, RSL Operations, RECM Operations, and Loan Trading Operations. These teams provide operational and risk management support for the $11B Regions-led syndication portfolio, syndicated participation bought portfolio, FNMA, Freddie Mac, HUD, and loan trading portfolios.
 
Primary Responsibilities
 Manages a complex portfolio of syndicated/participated bank facilities across multiple industries and business lines
 Provides loan servicing support and has direct communication with agent banks, lenders, and business partners
 Reconciles daily funding and payment activity to account for all daily cash transactions
 Calculates and tracks complex interest and fee accruals at various rate levels
 Monitors and escalates past due principal, interest, and fees to ensure that the loan accounting system is accurate and provides clients timely and accurate invoices
 Communicates with internal/external agents regarding issues around these specialized facilities
 Manages the ongoing balances between the loan system and agent bank
 Researches and resolves loan related issues which may include missing payments, margin changes and/or unprocessed draw requests or conversions
 Ensures all lending transactions are booked and managed correctly, minimizing operational risks and losses and ensuring compliance with all bank policies and procedures
 Reads and interprets complex legal credit agreements and related documentation working with credit, legal, and/or origination
 Monitors control reports updating applicable comments
 Supports co-workers and works with various special projects or other tasks as assigned
 Recommends latest methods to improve departmental procedures
 
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
 
This position is incentive eligible.
 
Requirements
 Associate's Degree
 or one (1) year of related banking work experience
 Applicants will be expected to pass any assessment associated with the position
 
Skills and Competencies
 Ability to manage multiple priorities and operate in a high-pressure environment
 Ability to work in a deadline-oriented environment
 Detail Oriented
 Excellent verbal and written communication skills
 Experience with Microsoft Excel
 Knowledge of Bank systems used to manage the Syndicated lending business: ACBS, AFS Level III, Clearpar, Syndtrak, Notice Manager
 Strong organizational and time management skills
 Understanding of operational and payment risk
 
Position Type Full time
 
Compensation Details
 Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
 
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
 
Job Range Target: 
Minimum: $48,807.00 USD
 Median: $64,250.00 USD
 
Incentive Pay Plans: This role is eligible to participate in a discretionary incentive plan. Employees have the potential to receive a discretionary award based on performance against defined metrics and goals.
 
Benefits Information
 Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
 
Paid Vacation/Sick Time
 
401K with Company Match
 
Medical, Dental and Vision Benefits
 
Disability Benefits
 
Health Savings Account
 
Flexible Spending Account
 
Life Insurance
 
Parental Leave
 
Employee Assistance Program
 
Associate Volunteer Program
 
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.
 
https://www.regions.com/about-regions/welcome-portal/benefits
 
Location Details Riverchase Complex North Building
 Location: Hoover, Alabama
 
Equal Opportunity Employer/including Disabled/Veterans
 
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

Capital Markets Syndicated Loan Services Analyst

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