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customer service manager Jobs in Montgomery

customer service manager

service representative Jobs in Montgomery

service representative

print customer experience specialist

TriHealth Inc.

<div><div><div><b>At TriHealth, Respiratory Specialists, make a meaningful impact every day.</b></div><div>
We&rsquo;re committed to creating an exceptional place to work and receive care&mdash;one built on strong values, teamwork, and respect. Here, you&rsquo;ll be supported by a compassionate community, grow your clinical skills, and contribute to high‑quality patient care in a trusted health system.</div><div>
Join us and be part of a team that leads with purpose, supports your development, and stays true to the values that define who we are at our core.</div><div><b><br>
Location: Bethesda North Hospital-Respiratory, 10500 Montgomery Rd Cincinnati, OH 45242</b></div><div></div><div><b><br>
Schedule: Full Time Night, Weekends</b></div><div></div><div><b><br>
Incentives &amp; Benefits:</b></div><div></div><div><br>
***Sign on bonus $24,000 with a two-year work commitment (For external candidates)</div><div></div><div><br>
We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.</div><ul><li>PRN positions not eligible for TriHealth benefits</li></ul><div><br>
https://careers.trihealth.com/what-we-offer/benefits</div><div></div><p><br>
Job Overview:</p><div><br>
Provides respiratory care in all patient care settings during the weekend, also includes duties of those of an RRT, with specialized knowledge and skills in the areas of Critical Care, Airway management, Advanced Life Support and Mechanical Ventilation of all ages. Responsibilities include first-line adult or neonatal intubation, transport of newborns, and acts as a preceptor in the clinical training of residents, nurses, and students in the advanced practice of pulmonary medicine and therapeutic procedures.<br>
<br>
Job Requirements:<br>
<br>
Graduate of an approved technical, professional, or vocational program<br>
Basic Life Support for Healthcare Providers (BLS) and ACLS if providing adult intubations<br>
NRP if providing neonatal intubations<br>
NBRC registry<br>
RCP licensure in Ohio<br>
3-4 years experience in a related field<br>
<br>
Job Responsibilities:<br>
<br>
Performs all necessary documentation, updates work lists, and submits all charges by the end of the shift.<br>
Demonstrates skill and proficiency in the management of the Respiratory Evaluation Protocol Program<br>
Demonstrates proficiency as specialist in ventilator management and critical care for adults and neonates<br>
Demonstrates proficiency and competency in the management of adult and neonatal airways.<br>
Demonstrates proficiencies as specialist in recommending, initiating and performing specialized clinical procedures to help diagnose, treat and/or improve patient situations<br>
Shows respect to all customers. Is available &amp; demonstrates accountability to customers. Protects customer confidentiality &amp; privacy. Is committed to customer service as revealed in department service excellence scores. Anticipates customer needs and responds to them in a timely manner.<br>
<br>
Other Job-Related Information:<br>
<br>
In order to remain in this position, this individual must do at least one intubation per quarter and a total of six per year. This individual must also maintain a 90% success rate over a year period or repeat an OR<br>
<br>
Working Conditions:<br>
<br>
Climbing - Rarely<br>
Hearing: Conversation - Frequently<br>
Hearing: Other Sounds - Frequently<br>
Kneeling - Rarely<br>
Lifting 50+ Lbs - Rarely<br>
Lifting 11-50 Lbs - Occasionally<br>
Pulling - Occasionally<br>
Pushing - Occasionally<br>
Reaching - Occasionally<br>
Sitting - Occasionally<br>
Standing - Frequently<br>
Stooping - Occasionally<br>
Talking - Frequently<br>
Use of Hands - Frequently<br>
Color Vision - Frequently<br>
Visual Acuity: Far - Frequently<br>
Visual Acuity: Near - Consistently<br>
Walking - Frequently<br>
<br>
TriHealth SERVE Standards and ALWAYS Behaviors<br>
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:<br>
<br>
Serve: ALWAYS&hellip;<br>
<ul><li>Welcome everyone by making eye contact, greeting with a smile, and saying &quot;hello&quot;</li><li>Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist</li><li>Refrain from using cell phones for personal reasons in public spaces or patient care areas</li></ul>
Excel: ALWAYS&hellip;<br>
<ul><li>Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met</li><li>Offer patients and guests priority when waiting (lines, elevators)</li><li>Work on improving quality, safety, and service</li></ul>
Respect: ALWAYS&hellip;<br>
<ul><li>Respect cultural and spiritual differences and honor individual preferences.</li><li>Respect everyone&rsquo;s opinion and contribution, regardless of title/role.</li><li>Speak positively about my team members and other departments in front of patients and guests.</li></ul>
Value: ALWAYS&hellip;<br>
<ul><li>Value the time of others by striving to be on time, prepared and actively participating.</li><li>Pick up trash, ensuring the physical environment is clean and safe.</li><li>Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.</li></ul>
Engage: ALWAYS&hellip;<br>
<ul><li>Acknowledge wins and frequently thank team members and others for contributions.</li><li>Show courtesy and compassion with customers, team members and the community</li></ul></div></div></div>

Respiratory Therapist-Weekend

ASE Credit Union

<div><h2 class="jobSectionHeader"><b>Role</b></h2><p>
The Digital Content Specialist is responsible for managing, publishing, and optimizing digital content across multiple platforms to ensure accuracy, compliance, consistency, and timeliness. This role plays a key part in supporting digital marketing efforts and maintaining a strong, trustworthy online presence in a regulated environment. The Digital Content Specialist works closely with the marketing team, management, and subject-matter experts and reports to the VP of Digital Transformation.</p><h2 class="jobSectionHeader"><b>
Major Duties and Responsibilities</b></h2><b>
30%</b><p>
Collaborate with marketing, management, and subject-matter experts to launch cohesive digital campaigns. Publish social media posts across multiple channels. Maintain brand voice, tone, and messaging consistency across all digital channels. Monitor and analyze content performance using analytics tools and apply insights to improve engagement. Update and refresh existing digital content to ensure relevance, accuracy, and effectiveness. Stay current on digital content trends, platform updates, and industry best practices.</p>
 <b>25%</b><p>
Review and screen social media comments and Google reviews on a regular basis. Identify potential concerns or issues and escalate them to the appropriate department or management team as needed.</p>
 <b>25%</b><p>
Manage online banking content, including educational articles, system alerts, holiday notices, and promotional messaging. Maintain and update website content and support ongoing website changes. Manage digital content displayed on in-branch televisions and other internal-facing platforms. Maintain content calendars and ensure timely delivery of content across all digital channels.</p>
 <b>15%</b><p>
Adhere to all applicable policies, procedures, laws, regulations, and compliance requirements. Ensure all digital content complies with company policies, procedures, service standards, and brand guidelines.</p>
 <b>5%</b><p>
Perform all other job responsibilities as assigned by management.</p><br>
<h2 class="jobSectionHeader"><b>
Knowledge and Skills</b></h2><b>
Experience</b><p>
One to two years of experience in digital content creation or management, with experience in marketing, social media, or digital design. Experience in the financial industry is preferred.</p><b>
Education/Certifications/Licenses</b><p>
Bachelor's degree in Marketing, Communications, Journalism, English, or related field preferred.</p><b>
Interpersonal Skills</b><p>
A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. Ability to communicate information of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating, and/or advising others on matters of significance. Ability to develop and foster strong working relationships with team members and members to ensure we are achieving the overall mission and vision of the credit union. Incorporate core values into daily activities and decisions.</p><b>
Other Skills</b><p>
Must be bondable. Must hold a valid Alabama driver's license with a good driving record. Excellent written and oral communication skills. Time management skills. Ability to prioritize and multitask. Logic and reasoning skills. Creativity. Attention to detail. Microsoft Office. Familiarity with analytics tools such as Google Analytics or similar platforms. Experience collaborating with designers and using tools such as Canva, Adobe, or Figma. Strong writing, editing, and proofreading skills.</p><h2 class="jobSectionHeader"><b>
ADA Requirements</b></h2><b>
Physical Requirements</b><p>
Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 20 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on a computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance.</p><b>
Working Conditions</b><p>
Must be able to routinely perform work indoors in climate-controlled private office with minimal noise. Must be able to occasionally work some evenings and/or weekends when organizing or attending sponsored events. Must be able to occasionally work at offsite locations that may include an outdoor event.</p><b>
Mental and/or Emotional Requirements</b><p>
Must be able to perform job functions independently and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic financial calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.</p><p><i>
Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this job at any time.</i></p><p><b>
ASE Credit Union is an Equal Opportunity Employer</b></p></div>

Digital Content Specialist – On-Site (Montgomery, AL)

Fairfield Inn & Suites

<div><div><b>Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we&rsquo;re not about numbers&hellip;we&rsquo;re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we&rsquo;re constantly looking for individuals who work well together for a unified purpose. For our leadership, we&rsquo;re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you&rsquo;re all about, consider joining our Team.</b><br>
<b>
</b><br>
<b>Ascent Hospitality is looking for a uniquely qualified hospitality leader to be our Housekeeping Room Inspector!</b><br>
<b>
</b><br>
<b>The Housekeeping Room Inspector (Supervisor), is responsible for supervising the floors and inspecting all rooms before turning them as occupied clean or vacant ready in the property management system. The Housekeeping Room Inspector is responsible for training and coaching housekeeping team members to ensure that cleanliness standards are met at all times.</b><br>
</div><div><div><b>BENEFITS:</b></div>
<div><ul><li>Competitive Salary!</li>
<li>Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!</li>
<li>401k with employer MATCH!</li>
<li>Paid PTO!</li>
<li>Uniforms Provided for most positions!</li>
<li>Team Member Hotel Discount Program!</li>
</ul>
</div></div><div><br>
<b>ESSENTIAL FUNCTIONS:</b></div>
<ul><li>Coordinates all daily activities and plans for sufficient staffing to clean guest rooms and public areas.</li>
 <li>Inspects guest rooms and public outlets daily to ensure the quality assurance program is being followed.</li>
 <li>Acts on assignments received from the Executive Housekeeper or Assistant Executive Housekeeper</li>
 <li>Prepares the weekly inventory, checks in all supplies, and reports any discrepancies.</li>
 <li>Informs the Housekeeping Management Team of needed supplies and creates purchase orders as needed.</li>
 <li>Keeps the Housekeeping Management Team informed of pertinent information pertaining to the department.</li>
 <li>Assists in the direct training program of the new housekeeping employees.</li>
 <li>Completes the daily housekeeping report.</li>
 <li>Follows up to ensure all maintenance requests are handled in an efficient manner pertaining to guest rooms and department equipment.</li>
<li>Provides for a safe work environment by following all company safety and security policies and procedures.</li>
<li>Will perform cleaning duties on slower day or when staff shortages occur.</li>
<li>Knowledge of and ability to perform opening/closing procedures for the housekeeping department as needed</li>
<li>Physically Inspecting rooms daily to ensure brand standards and overall cleanliness and ready for guest check-in</li>
<li>Provide feedback to Room Attendants regarding deficiencies in rooms</li>
<li>Clean/prepare rooms as needed.</li>
<li>Ensuring that all maintenance issues are reported immediately</li>
<li>Communication of room status to all divisions</li>
<li>Assisting with all training efforts throughout the housekeeping department</li>
<li>Embracing, enforcing, and promoting the brand culture throughout the housekeeping department</li>
<li>Ensuring all rushed/transferred rooms are handled smoothly and efficiently</li>
<li>Ensuring that housekeeping carts are organized and ready for daily work</li>
<li>Operating with a guest satisfaction urgency and strives for 100 percent guest satisfaction at all times</li>
<li>Promoting and encouraging team work at all times</li>
<li>Monitoring and logging key control</li>
<li>Providing information to guests about hotel services, facilities, and other amenities</li>
<li>Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations</li>
<li>Works closely with the Front Office team to ensure guest room satisfaction</li>
<li>Properly reports and logs and complete required documents for all Lost and Found items.</li>
<li>Ensures all storage areas all locked &amp; that all housekeepers&rsquo; sheets &amp; executive housekeeper sheet is turned in to the front desk before leaving.</li>
<li>Maintains cleanliness and upkeep of Public areas of hotel.</li>
<li>Ensures excellence in hotel</li>
<li>Other duties as assigned</li></ul><br>
<div></div><div><br>
<b>SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:</b></div>
<ul><li>Housekeeping experience required.</li>
<li>Previous supervisory experience preferred.</li>
<li>Previous commercial cleaning and/or guest service experience preferred.</li>
<li>Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools and fixtures.</li>
<li>Ability to work quickly under pressure.</li>
<li>Ability to follow direction and instructions.</li>
<li>Ability to read in English and ability to print and speak simple sentences.</li>
<li>Ability to make simple addition and subtraction calculations.</li>
<li>Strong Attention to Detail.</li></ul><br>
<div></div><div><br>
<b>PHYSICAL DEMANDS:</b></div>
<ul><li>Frequent walking and standing for entire length of shift.</li>
<li>Frequent climbing of stairs, bending, stooping, reaching, kneeling, and carrying.</li>
<li>Use of hands to operate cleaning equipment and complete scrubbing/washing duties.</li>
<li>Be able to push carts weighting up to 200 lbs.</li>
<li>Occasionally required to lift and/or move up to 50 pounds.</li>
<li>Visual acuity sufficient to inspect cleanliness of rooms and surfaces.</li>
<li>Standing for long periods of time.</li>
<li>Regularly exposed to fumes and toxic or caustic chemicals.</li>
<li>Occasionally works in outside weather conditions.</li>
<li>Occasionally exposed to wet and/or humid conditions.</li>
<li>Noise level may be moderate to loud.</li>
<li>Work environment is often high stress and mentally demanding.</li></ul><br>
<div></div><div><br>
<b>QUALIFICATION STANDARDS:</b></div>
<ul><li>Must be dependable and productive.</li>
<li>High school education or equivalent is required. Some college preferred.</li>
<li>Minimum 1 year of housekeeping experience in the hospitality industry preferred.</li></ul><br>
<div></div><div><b>EEO Employer</b></div></div>

Room Inspector

Ascent Hospitality

<div>
 <strong>
  Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we are not about numbers&hellip;we are about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we&rsquo;re constantly looking for individuals who work well together for a unified purpose. For our leadership, we&rsquo;re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you&rsquo;re all about, consider joining our Team.
  <br/>
  <br/>
 </strong>
 <strong>
  Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as
 </strong>
 <strong>
  Housekeeping Room Inspector!
  <br/>
  <br/>
 </strong>
 <strong>
  The Housekeeping Room Inspector (Supervisor), is responsible for supervising the floors and inspecting all rooms before turning them as occupied clean or vacant ready in the property management system. The Housekeeping Room Inspector is responsible for training and coaching housekeeping team members to ensure that cleanliness standards are met at all times.
  <br/>
  <br/>
 </strong>
 <strong>
  BENEFITS:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive Salary!
  </li>
  <li>
   Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
  </li>
  <li>
   401k with employer MATCH!
  </li>
  <li>
   Paid PTO!
  </li>
  <li>
   Uniforms Provided for most positions!
  </li>
  <li>
   Team Member Hotel Discount Program!
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  ESSENTIAL FUNCTIONS:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coordinates all daily activities and plans for sufficient staffing to clean guest rooms and public areas.
  </li>
  <li>
   Inspects guest rooms and public outlets daily to ensure the quality assurance program is being followed.
  </li>
  <li>
   Acts on assignments received from the Executive Housekeeper or Assistant Executive Housekeeper
  </li>
  <li>
   Prepares the weekly inventory, checks in all supplies, and reports any discrepancies.
  </li>
  <li>
   Informs the Housekeeping Management Team of needed supplies and creates purchase orders as needed.
  </li>
  <li>
   Keeps the Housekeeping Management Team informed of pertinent information pertaining to the department.
  </li>
  <li>
   Assists in the direct training program of the new housekeeping employees.
  </li>
  <li>
   Completes the daily housekeeping report.
  </li>
  <li>
   Follows up to ensure all maintenance requests are handled in an efficient manner pertaining to guest rooms and department equipment.
  </li>
  <li>
   Provides for a safe work environment by following all company safety and security policies and procedures.
  </li>
  <li>
   Will perform cleaning duties on slower day or when staff shortages occur.
  </li>
  <li>
   Knowledge of and ability to perform opening/closing procedures for the housekeeping department as needed
  </li>
  <li>
   Physically Inspecting rooms daily to ensure brand standards and overall cleanliness and ready for guest check-in
  </li>
  <li>
   Provide feedback to Room Attendants regarding deficiencies in rooms
  </li>
  <li>
   Clean/prepare rooms as needed.
  </li>
  <li>
   Ensuring that all maintenance issues are reported immediately
  </li>
  <li>
   Communication of room status to all divisions
  </li>
  <li>
   Assisting with all training efforts throughout the housekeeping department
  </li>
  <li>
   Embracing, enforcing, and promoting the brand culture throughout the housekeeping department
  </li>
  <li>
   Ensuring all rushed/transferred rooms are handled smoothly and efficiently
  </li>
  <li>
   Ensuring that housekeeping carts are organized and ready for daily work
  </li>
  <li>
   Operating with a guest satisfaction urgency and strives for 100 percent guest satisfaction at all times
  </li>
  <li>
   Promoting and encouraging team work at all times
  </li>
  <li>
   Monitoring and logging key control
  </li>
  <li>
   Providing information to guests about hotel services, facilities, and other amenities
  </li>
  <li>
   Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
  </li>
  <li>
   Works closely with the Front Office team to ensure guest room satisfaction
  </li>
  <li>
   Properly reports and logs and complete required documents for all Lost and Found items.
  </li>
  <li>
   Ensures all storage areas all locked &amp; that all housekeepers&rsquo; sheets &amp; executive housekeeper sheet is turned in to the front desk before leaving.
  </li>
  <li>
   Maintains cleanliness and upkeep of Public areas of hotel.
  </li>
  <li>
   Ensures excellence in hotel
  </li>
  <li>
   Other duties as assigned
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Housekeeping experience required.
  </li>
  <li>
   Previous supervisory experience preferred.
  </li>
  <li>
   Previous commercial cleaning and/or guest service experience preferred.
  </li>
  <li>
   Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools and fixtures.
  </li>
  <li>
   Ability to work quickly under pressure.
  </li>
  <li>
   Ability to follow direction and instructions.
  </li>
  <li>
   Ability to read in English and ability to print and speak simple sentences.
  </li>
  <li>
   Ability to make simple addition and subtraction calculations.
  </li>
  <li>
   Strong Attention to Detail.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  PHYSICAL DEMANDS:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Frequent walking and standing for entire length of shift.
  </li>
  <li>
   Frequent climbing of stairs, bending, stooping, reaching, kneeling, and carrying.
  </li>
  <li>
   Use of hands to operate cleaning equipment and complete scrubbing/washing duties.
  </li>
  <li>
   Be able to push carts weighting up to 200 lbs.
  </li>
  <li>
   Occasionally required to lift and/or move up to 50 pounds.
  </li>
  <li>
   Visual acuity sufficient to inspect cleanliness of rooms and surfaces.
  </li>
  <li>
   Standing for long periods of time.
  </li>
  <li>
   Regularly exposed to fumes and toxic or caustic chemicals.
  </li>
  <li>
   Occasionally works in outside weather conditions.
  </li>
  <li>
   Occasionally exposed to wet and/or humid conditions.
  </li>
  <li>
   Noise level may be moderate to loud.
  </li>
  <li>
   Work environment is often high stress and mentally demanding.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  QUALIFICATION STANDARDS:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be dependable and productive.
  </li>
  <li>
   High school education or equivalent is required. Some college preferred.
  </li>
  <li>
   Minimum 1 year of housekeeping experience in the hospitality industry preferred.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  EEO Employer
 </strong>
</div>


OneStop Taxes

<p><b>&lt;Job Summary&gt;</b><br/>Join our dynamic team as a ENTRY LEVEL Tax Specialist and become a vital contributor to our financial success! In this energetic role, you will leverage your expertise in tax regulations, accounting principles, and financial analysis to ensure compliance, optimize tax strategies, and support our organization&rsquo;s growth. Your proactive approach will help us navigate complex tax environments, implement effective planning initiatives, and contribute to accurate financial reporting. This position offers an exciting opportunity for a detail-oriented professional passionate about delivering exceptional tax solutions within a fast-paced, innovative setting.</p><p><b>&lt;Responsibilities&gt;</b></p><ul><li>Prepare and review federal, state, and local tax returns, ensuring accuracy and compliance with current regulations.</li><li>Conduct estate planning activities, including wills, trusts, and estate law considerations, to optimize client and organizational tax positions.</li><li>Assist with corporate accounting tasks such as general ledger reconciliation, balance sheet analysis, and regulatory reporting.</li><li>Support audits by providing documentation, explanations of financial transactions, and ensuring adherence to SOX (Sarbanes-Oxley Act) controls.</li><li>Analyze financial statements and interpret complex financial concepts to advise management on tax implications and strategic decisions.</li><li>Collaborate on mergers &amp; acquisitions by performing due diligence related to tax liabilities and structuring opportunities.</li><li>Maintain thorough knowledge of securities law, LIHTC (Low-Income Housing Tax Credit), GAAP (Generally Accepted Accounting Principles), and other regulatory standards affecting taxation.</li><li>Support non-profit accounting functions such as accounts payable and asset management while ensuring compliance with relevant regulations.</li><li>Perform detailed account reconciliation, analysis skills application, and financial report interpretation to support accurate financial statement preparation.</li></ul><p><b>&lt;Experience&gt;</b></p><ul><li>Proven experience in tax preparation and planning within public accounting or corporate environments.</li><li>Strong background in estate planning, wills &amp; trusts law, securities law, and non-profit accounting is highly desirable.</li><li>Demonstrated expertise in auditing processes, regulatory reporting, and SOX compliance procedures.</li><li>Proficiency with accounting software such as QuickBooks, Xero, Sage, or similar platforms; experience with financial software is essential.</li><li>Knowledge of financial concepts including double entry bookkeeping, debits &amp; credits, budgeting, asset management, private equity, mergers &amp; acquisitions.</li><li>Excellent analysis skills with the ability to interpret complex financial data accurately.</li><li>Familiarity with payroll processing and financial planning activities is a plus.</li><li>Strong understanding of GAAP standards along with technical accounting principles related to financial statement analysis and preparation. Embark on a rewarding career where your expertise makes a tangible impact! We value energetic professionals who are eager to grow their skills in a collaborative environment that champions innovation in finance and taxation. Join us today to help shape the future of our organization through your exceptional tax knowledge!</li></ul><p>Job Types: Full-time, Part-time, Seasonal, Contract</p><p>Pay: $1,300.00 - $3,000.00 per month</p><p>Benefits:</p><ul><li>On-the-job training</li><li>Work from home</li></ul><p>Work Location: Hybrid remote in Montgomery, AL 36106</p>

Tax Specialist

Hyundai Motor Company

<div><div><div><div><div><h1 class="jobSectionHeader"><b>Specialist - Parts Development (Fluid-A/C Systems)
</b></h1></div></div></div></div><div><div><div><div>Date: Mar 3, 2026
</div></div></div></div><div><div><div><div>Location:
Montgomery, AL, US
</div></div></div></div><div><div><div><div>Job Req ID: 2814
</div></div></div></div><div></div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Position Summary:</b></h2>
</div><div><p>
Responsible for purchasing activities relating to supplier safety, cost, quality, delivery and service for production parts and new model parts development at HMMA.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Essential Functions:</b></h2>
</div><div><ul><li>Track, measure, and improve part related Supplier Safety, Quality, Cost, Delivery, and Development (S-QCDD) key performance indicators.</li>
<li>Select, develop, and manage supply base for production parts, components, and systems by: &ndash; Preparing Requests for Quotation (RFI/RFQ) for multi-year full production quantities &ndash; Negotiating long-term agreements and maintaining competitive pricing &ndash; Leading yearly cost reduction activities &ndash; Monitoring and improving supplier safety, quality, and delivery performance.</li>
<li>Enhance supplier safety, part quality, and delivery, as well as reduce risks.</li>
<li>Write action reports related to effective countermeasures for part quality defects.</li>
<li>Continuously expand expertise in automotive component function, supply chain, quality control, and manufacturing processes.</li>
<li>Communicate the results of supplier process audits and put forward corrective suggestions.</li>
<li>Devise ideas together with R&amp;D from the initial product development stages, as well as develop parts together with suppliers.</li>
<li>Formulate and implement yearly commodity and supply base strategy based on Annual Purchasing Value and all other relevant factors.</li>
<li>Explore available technology and implement best practices related to purchasing activities.</li>
<li>Evaluate part designs with engineering, quality, and suppliers to obtain optimum efficiencies.</li>
<li>Plan, organize, track, and disseminate information related to production suppliers.</li>
<li>Maintain up-to-date supply base information database.</li>
<li>Perform localization activities by identifying target parts for localization, sourcing local suppliers for new and existing vehicle projects, and formulating and implementing localization commodity and supply base strategy.</li>
<li>Support alignment of business plan themes and mature the negotiation performance and cost management organizational operating model that optimally supports HMMA and HMG operating infrastructure.</li>
<li>Collaborate with internal and external groups and individuals, effectively manage stakeholders, resolve issues, conduct advanced problem analysis, problem solving, and decision-making capability.</li>
<li>Ensure purchasing maintains competitiveness in which all potential suppliers are treated impartially, honestly, and consistently.</li>
<li>Perform cost studies with comparative analysis.</li>
<li>Ensure any changes in design of components are approved through 4M (Man, Machine, Material, Method) HMMA process.</li>
<li>Work closely with suppliers to optimize supplier processes by identifying inefficiencies and other areas of loss and develop / implement viable countermeasures through (PDCA) system.</li>
<li>Administer, coordinate, and comply with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management System (SMS) requirements.</li>
<li>Meet all other requirements as assigned.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Education:</b></h2>
</div><div><p>
Bachelor&rsquo;s degree or equivalent preferred</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Related Experience:</b></h2>
</div><div><ul><li>0 &ndash; 10 years job related experience preferred</li>
<li>OEM or parts components supplier experience desired</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Skills / Knowledge:</b></h2>
</div><div><ul><li>Proficient computer skills including working knowledge of Microsoft Suite to include Word, Excel, PowerPoint, etc.</li>
<li>SAP or equivalent ERP system(s) desired</li>
<li>Business / Technical Writing: Crafting and delivering professional emails, reports, proposals, and presentations to communicate complex information in a clear and accessible way to various audiences.</li>
<li>Negotiation and Persuasion: Effectively communicating ideas and influencing others.</li>
<li>Communication: Possessing a broad and nuanced vocabulary to express complex idea, demonstrating strong grammatical accuracy and fluency. Speaking and writing English with confidence and ease utilizing clear enunciation and appropriate tone.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Additional Information:</b></h2>
</div><div><p>
Position may require occasional travel (domestic or foreign). Flexibility in working hours to include weekends, holidays, and off shift. Position may require on-call duty or overtime due to overall responsibility.</p></div></div></div><br>
</div></div></div></div><p><br>
<b>Nearest Major Market: </b>Montgomery</p></div>

Specialist - Parts Development (Fluid-A/C Systems)

Bomb Party

<div><p><b>POSITION SUMMARY</b>:</p><br>
<p></p>
<p>
The Customer Service Manager is responsible for leading and optimizing the customer support function to deliver a high-quality service experience for customers and Sales Representatives. This role provides strategic direction and operational oversight for the Customer Service team, ensuring timely and accurate responses across email, chat, and phone channels.</p><br>
<p></p>
<p>
The manager will coach and develop customer service representatives, monitor performance metrics, implement process improvements, and collaborate with cross-functional teams to resolve complex customer issues. The position is instrumental in maintaining service excellence, enhancing customer satisfaction, and supporting the growth of the direct sales field.</p><br>
<p></p>
<p><b>
ESSENTIAL JOB FUNCTIONS</b><b>:</b></p><br>
<p></p>
<p>
Team Leadership &amp; Development</p>
<ul>
<li>Lead, coach, and develop a team of Customer Support Specialists and Team Leads</li>
</ul><ul><li>Foster a positive, accountable, and solutions-oriented team culture</li>
</ul><ul><li>Conduct regular performance reviews, coaching sessions, and professional development planning</li>
</ul><ul><li>Support hiring, onboarding, and training of new team members</li></ul><br>
<p></p>
<p>
Customer Support Operations</p>
<ul>
<li>Oversee daily customer support operations through email, ticketing systems, and other communication channels</li>
</ul><ul><li>Ensure team performance meets or exceeds established KPIs such as CSAT, response time, and resolution time</li>
</ul><ul><li>Manage ticket volume and staffing schedules to maintain service levels</li>
</ul><ul><li>Identify trends in customer and rep inquiries and proactively address root causes</li></ul><br>
<p></p>
<p>
Process Improvement &amp; Systems</p>
<ul>
<li>Continuously evaluate and improve customer service processes and workflows</li>
</ul><ul><li>Partner with internal teams, including Warehouse, Compliance, Tech, and Leadership to resolve systemic issues</li>
</ul><ul><li>Assist with the implementation and optimization of customer support tools and automation</li>
</ul><ul><li>Maintain accurate documentation and internal knowledge base resources</li></ul><br>
<p></p>
<p>
Escalations &amp; Issue Resolution</p>
<ul>
<li>Handle complex or escalated customer and rep issues with professionalism and urgency</li>
</ul><ul><li>Act as a decision maker for sensitive service situations requiring leadership intervention</li>
</ul><ul><li>Ensure fair, consistent resolution aligned with Bomb Party policies and brand values</li></ul><br>
<p></p>
<p>
Reporting &amp; Metrics</p>
<ul>
<li>Track and report key support metrics, including ticket volume, resolution times, CSAT scores, and trends</li>
</ul><ul><li>Provide insights and recommendations to leadership for improving customer experience</li>
</ul><ul><li>Assist in forecasting staffing needs based on growth and seasonal demand</li></ul><br>
<p></p>
<p>
Cross-Functional Collaboration</p>
<ul>
<li>Serve as the primary liaison between Customer Support and other departments</li>
</ul><ul><li>Communicate operational updates and customer insights to leadership</li>
</ul><ul><li>Support company initiatives that impact customer experience</li></ul><br>
<p></p>
<p><b>
MINIMUM QUALIFICATIONS, EDUCATION, EXPERIENCE, LICENSES, ETC</b><b>:</b></p><br>
<p></p>
<ul>
<li>3&ndash;5 years of experience in customer service leadership or call center management</li>
</ul><ul><li>High school diploma or GED required.</li>
</ul><ul><li>Associate or bachelor&rsquo;s degree in business administration, Communications, Management, or related field preferred.</li>
</ul><ul><li>An equivalent combination of education and relevant customer service leadership experience may be considered.</li>
</ul><ul><li>Experience with customer service platforms (Zendesk or similar ticketing systems preferred)</li>
</ul><ul><li>Experience supporting independent sales representatives or large customer communities preferred</li>
</ul><ul><li>Experience managing support teams in high-volume environments</li>
</ul><ul><li>Experience scaling support operations in a fast-growing company</li></ul><br>
<p></p>
<p><b>
REQUIRED SKILLS AND ABILITIES:</b></p><br>
<p></p>
<ul>
<li>Strong organizational and problem-solving skills</li>
</ul><ul><li>Excellent written and verbal communication abilities</li>
</ul><ul><li>Ability to analyze service metrics and drive operational improvements</li>
</ul><ul><li>Strong leadership, coaching, and team development skills</li></ul><br>
<p></p>
<p>
Bomb Party is an equal opportunity employer. We do not discriminate based on race, gender, age, religion, sexual orientation, disability, or any other protected characteristic. All qualified candidates will receive fair consideration for employment. Candidates in need of an accommodation to facilitate the application process may send their request to hr@bombparty.com</p></div><p></p>

Customer Service Manager

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