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private bank service specialist iii

Huntington Bank

<div><h1 class="jobSectionHeader">Description</h1>
Summary: 
The Private Bank Service Specialist III, as part of Huntington Private Bank, is responsible for the day-to-day activities and interaction between the client and Huntington Bank in terms of establishment of documentation, maintenance, and servicing of the relationship. Partners with one or more Wealth Advisors to support the sales process and deliver exceptional service to high-net worth clients. The Service Specialist III is also responsible for maintaining a detailed level of knowledge of products and services to provide Service Excellence for our clients. The Service Specialist III will maintain focus and awareness of identifying, assessing, and managing risk and adhering to policies and procedures. Service coverage for multiple practices (Private Banking, Trust, &amp; Investment Management).
Duties and Responsibilities:<ul><li>
Assists with or leads special projects, as requested by manager and partners. Assists in training new and existing service specialists.</li><li>
Acts as a key resource and mentor for other Service Specialists across the footprint.</li><li>
Helps resolve complex support issues within the Region.</li><li>
Responsible for focus and awareness of identifying, assessing and managing risk and adhering to policy and procedure acknowledgements.</li><li>
 Participate in identifying issues of concern and keeping department management informed as needed.</li><li>
Provides administrative support for one or more high-end advisor and is responsible for the day-to-day activities and interaction between the client and Huntington, in terms of the establishment, documentation, maintenance and servicing of the relationship. Maintains an effective rapport with clients and Huntington personnel.</li><li>
Services customers by providing detailed information on specific accounts and disbursing funds as appropriate.</li><li>
Responsible for identifying, researching, analyzing and resolving complex problems with accounts.</li><li>
Makes routine decisions in the absence of an officer.</li><li>
Advises and counsels clients on bank products and services.</li><li>
Assists the Advisor(s) by processing and maintaining accurate and complete documentation. May attend meetings and presentations independently or with an officer.</li><li>
Compiles information from a variety of sources to prepare various reports.</li><li>
Communicates information by composing memos and correspondence to clients, officers, attorneys, agencies and others. Maintains up to date knowledge and may train others on products, services,</li><li>
Performs other duties as assigned.</li></ul>
Basic Qualifications:<ul><li>
High School Diploma, GED or equivalent education
</li><li>2 years customer service experience in banking or Wealth &amp; Investment Financial Services experience</li><li>
Notary public</li><li>
Required when supporting Wealth Advisor Role: Microsoft suite proficient</li></ul>
Preferred Qualifications:<ul><li>
Bachelor's degree</li><li>
Strong Interpersonal skills</li><li>
Excellent Customer Service, highly motivated, focused and goal oriented.</li><li>
Strong organizational skills with attention to detail, planning and follow-up.</li><li>
Strong written and verbal communication skills, including professional grammar and demeanor.</li><li>
Ability to work in fast paced environment with strict deadlines.</li><li>
Is able to work independently.</li><li>
Administrative experience with financial services industry preferred.</li><li>
Strong knowledge of Huntington applications</li></ul> 
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

Private Bank Service Specialist III

MHAI/Emberwood Center

Job Title: 988 Crisis Specialist (voice/chat/text)Location: Indiana Resident / Remote WorkDepartment: Crisis Services at MHAIReports to: 988 Suicide and Crisis Lifeline Supervisor and 988 ManagerHours per week: part-time and full-time hours availableHourly rates from: $20 - $22Exempt: NoHours: weekday and weekend day, evening, and overnight shifts availableJob Summary:MHAI seeks empathic, compassionate, and self-motivated individuals to remotely provide telephonic and chat/text emotional support and resources to Hoosiers via the 988 Suicide and Crisis Lifeline.The 988 Suicide and Crisis Lifeline centers are intended to:- De-escalate crises- Relieve the immediate distress of individuals from different socioeconomic and cultural backgrounds experiencing a crisis- Initiating and responding to emergency service departments such as fire, police, or social service organizations as requested- Reduce the risk of individuals in a crisis harming themselves or others- Promote timely access to appropriate services for those who require ongoing mental health or co-occurring mental health and substance use services- Provide mental health information and referrals as requested- Resolve at least 80% of all 988 contacts without further interventionTeam members will operate from their own private home office using provided telecommuting hardware/software, including a laptop computer, external monitor, headset, and VoIP web-based platform. They will remain connected to the virtual call center through our communication channels, including Microsoft Teams and Zoom. Crisis Specialists will be expected to access resources via web-based platforms concurrently, manage documentation, and talk with colleagues via Microsoft Teams for support when needed, all while talking someone through a critical moment and potential life-saving moments of a person's life.Access to immediate emotional support and debriefing from leadership is available to all team members.Onboarding is three weeks (80 hours), held during traditional business hours (Monday - Friday, 9am - 5pm), with virtual and in-person training at the MHAI office. On-the-job professional development (training) will occur via a virtual platform and on occasion, in person.Specific DutiesSupporting individuals via the 988 Suicide and Crisis Lifeline<ul><li>Provide strengths-based, unbiased emotional support to individuals from different socioeconomic and cultural backgrounds</li><li>Ensure the highest standard for the delivery of evidence-based or evidence-informed crisis support, including those related to suicide prevention and intervention</li><li>Access and provide resources to individuals in need</li><li>Maintain limited, web-based case notes to summarize an individual&rsquo;s needs and any help provided</li></ul>Maintain a professional work environment<ul><li>Ensure professionalism in the workspace and when using any of the Lifeline communication platforms.</li><li>Fully interact with your remote team, including communicating while on shift via Microsoft Teams, Microsoft Office, and other mediums as assigned.</li><li>Ensure the privacy and confidentiality of each Lifeline contact and their information</li><li>Ensure the privacy and confidentiality of your colleagues' information</li></ul>Participate in ongoing professional development<ul><li>Actively participate in on-the-job professional development opportunities</li></ul>Complete other duties as assigned by the program or organizational leadership<ul><li>Remain flexible to new job duty assignments and opportunities</li></ul>QualificationsSkillset<ul><li>A self-motivator who is comfortable and confident working independently from home</li><li>Has developed and practices an ongoing self-care routine</li><li>Possess a vital self-regulation skill set when working on any subject that may trigger past trauma or emotional stress</li><li>Has a solid ability to multitask while remaining present and attuned to help seekers who may be in their darkest hour</li><li>Can adapt to immediate changes in policies and procedures</li><li>Can apply practical crisis intervention skills, suicide prevention and intervention strategies, and problem-solving techniques when responding to individuals in crisis</li><li>Maintain a positive attitude while working, always representing MHAI and its partnering entities by providing excellent customer service and responding to everyone in a professional, nonjudgmental, empathic, and culturally appropriate manner</li></ul>Experience<ul><li>Two years of experience in delivering crisis response/ stabilization and resources (preferred)</li><li>A well-rounded knowledge base of crisis de-escalation, suicide intervention, social service agencies, mental health resources, substance use resources, the ability to teach coping strategies, and crisis intervention (preferred)</li><li>A Crisis Specialist should also be comfortable navigating computers, web-based technology, Microsoft Teams, Microsoft Outlook, Zoom, and other platforms as assigned and trained (required)</li></ul>Education<ul><li>High School Diploma or equivalent (required)</li><li>Bachelor's degree in psychology, human services, or related field (preferred)</li></ul>Home Office RequirementsPrivate and quiet location within your living place that adheres to HIPAA provisions, which must include:<ul><li>A closed door to ensure the confidentiality of our callers</li><li>A hardwired DSL, Fiber, or Cable Internet via an Ethernet connection (Dial-up, Wireless, Satellite internet service, and a cellular hotspot cannot be used -- ethernet cable will be provided); Minimum download speed 20 Mbps, Minimum upload speed 3 Mbps, Ping less than 100 ms</li><li>An appropriate workspace, including a designated desk/table to accommodate a laptop and an external monitor</li><li>Must ensure comfortability in wearing a wired headset while providing telephonic support</li><li>Will have to provide a photograph and video/home tour of the office and various spot checks throughout employment</li></ul>Work Location<ul><li>Remote 90%</li><li>MHAI office 10%</li></ul>Work Authorization<ul><li>United States (Required)</li><li>Successful candidates must pass a Background Check upon hire</li></ul>BenefitsComplete benefits program for full-time employees that includes medical, dental, vision, life insurance, STD/LTD, and EAP services.Equal Employment Opportunity and Non-DiscriminationMHAI is committed to equal opportunity for all employees and applicants. MHAI does not discriminate in hiring, assignment, promotion, or other conditions of staff employment.By the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.About MHAIMental Health America of Indiana (MHAI) is Indiana&rsquo;s leading mental health and substance use advocacy organization dedicated to providing overall mental wellness and recovery for all Hoosiers. A state affiliate of Mental Health America National, MHAI works to impact individuals directly affected by mental illness and addiction, as well as policymakers and other key stakeholders, through public education, advocacy, direct service, and public health reform.The Crisis Services pillar at MHAI empowers individuals, communities, and organizations in each phase of the crisis lifecycle. Our team crafts its program drawing on evidence-based practices, striving for an equitable and trauma-informed delivery at every touchpoint. The Crisis Service pillar is home to the 988 Suicide and Crisis Lifeline.Job Type: Full-timePay: $20.00 - $22.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Crisis Specialists MUST live in Indiana. Do you meet this requirement?</li></ul>Work Location: Hybrid remote in Indianapolis, IN 46202

988 Crisis Specialist

Union Savings Bank

<div>Company Description

Since founded in 1904, Union Savings Bank has been serving the local community by promoting responsible home ownership through prudent lending. We are headquartered in Cincinnati, Ohio, where we began, and currently operate 40 full-service branches and lending offices in Ohio, Indiana, Kentucky, and Pennsylvania. Union Savings Bank is an Equal Opportunity Employer. 


Essential Duties and Responsibilities
<ul><li>
Complete deposits, withdrawals, and other financial interactions</li><li>
Provide excellent customer service</li><li>
Balance teller station</li><li>
Confirm accuracy of transactions</li><li>
Prepare, verify and issue cashier checks, personal money orders, and facilitates wire transfers</li><li>
Open new accounts</li><li>
Renegotiate certificates of deposit</li><li>
Responsible for maintaining audit and compliance standards and reports</li></ul>

Education and Experience
<ul><li>
Previous customer-facing experience in retail, food service, or banking</li><li>
Experience using computers, office phones, photocopiers, filing, and fax machines.</li></ul>

Job competencies
<ul><li>
Organized and dependable</li><li>
Analytical and attention to detail</li><li>
Ability to problem solve and multi-task</li><li>
Verbal and Written Communication</li><li>
Self-Motivated</li><li>
Team Player</li></ul> 


Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time; with or without notice.
Union Savings Bank is an Equal Employment Opportunity and Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</div>

Universal Banker

Applied Behavior Center for Autism (IN)

Position Overview: The Controller will lead and manage the accounting operations of the organization, ensuring accurate financial reporting and supporting strategic decision-making across a growing, multi-site healthcare environment. This role is hands-on and detail-oriented, overseeing day-to-day accounting functions including payroll, financial close, and compliance. The ideal candidate will have strong accounting fundamentals, required experience in payroll, and preferably experience in healthcare or ABA settings, particularly within insurance billing and reimbursement models. Required Qualifications: Bachelor&rsquo;s degree in Accounting, Finance, or related field Minimum of 3+ years of accounting experience at a Controller or Senior Accountant level Strong payroll experience (required) Solid understanding of GAAP and financial reporting Experience with accounting software (QuickBooks, NetSuite, Sage, or similar) Strong analytical, organizational, and problem-solving skills High level of integrity and attention to detail Benefits: 3% match 401(k) plan 9 PTO days + 9 paid holidays Full medical, dental, and vision insurance HSA and traditional health plans available Save 10% annually through wellness program participation Supplemental Life Insurance Employee Assistance Program (EAP) Health coaching Employee discounts 4 Dress-down days per month Gift-card reinforcement system Short-term &amp; long-term disability What we offer: Predictable Monday&ndash;Friday daytime schedule Opportunity to work in a growing, multi-site healthcare organization Collaborative leadership environment Support for process improvement and system optimization Ability to make a direct impact on financial strategy and operations Key Responsibilities: Accounting &amp; Financial Management: Oversee all accounting operations, including general ledger, accounts payable/receivable, payroll, and bank reconciliations Manage month-end and year-end close processes Prepare accurate monthly, quarterly, and annual financial statements Ensure compliance with GAAP and applicable healthcare regulations Develop and enforce internal controls and accounting policies Financial Planning &amp; Analysis: Monitor cash flow, budgeting, and forecasting activities Provide financial analysis and reporting to support leadership decision-making Partner with leadership on strategic financial initiatives Operations &amp; Oversight: Oversee billing processes, including insurance, Medicaid, and private pay Coordinate with external accountants, auditors, and tax professionals Assist with system improvements and accounting software optimization Manage and mentor accounting staff (if applicable) Preferred Qualifications: Experience in healthcare services, behavioral health, or ABA organizations Knowledge of Medicaid and insurance reimbursement processes Experience in multi-location or high-growth organizations Prior supervisory experience CPA or CPA-track (not required) About Applied Behavior Center for Autism: At the Applied Behavior Center for Autism, our mission is to provide individualized, evidence-based services to children with autism spectrum disorder (ASD) and their families. Equal Opportunity Employer Statement: Applied Behavior Center for Autism is an Equal Opportunity Employer. We ensure fair treatment without regard to race, color, religion, gender, national origin, age, veteran status, disability, or any other legally protected status.

Controller

RTM Business Group

<div>Accounts Payable Specialist
RTM Business Group
Remote in CA, FL, TX, PA, GA, OH, IN, SC, MA
Full-time
51-200 employees &middot; Market Research
Originally posted April 2026; this is a 100% hybrid or remote, full-time role
Who We Are:
RTM Business Group is a professional development conferences and events company working in EdTech, Healthcare, Government, Medical and Banking sectors. We partner with Fortune 1000 companies, catering specifically to the C-suite, providing curated content and peer-to-peer collaboration.
Our events are located in major cities throughout the country &ndash; LA, Austin, San Diego, Miami, Chicago, DC, etc.. Our team travels together which is a truly unique experience, different from &ldquo;traditional&rdquo; work travel, which in turn cultivates interdepartmental relationships and friendships that drive our collaborative culture.
About the Role:
We&rsquo;re looking for a detail-oriented and proactive Accounts Payable Specialist to join our team. This role reports into the Controller and plays a critical part in keeping our accounting operations running smoothly by ensuring timely and accurate payment processing, vendor management, and support on commissions.
You&rsquo;ll be part of a team that ensures the accuracy of our records and helps maintain strong relationships with our vendors and partners. The ideal candidate is someone who thrives in a fast-paced environment, has a solid foundation in accounting, and enjoys diving into the details. We offer extensive, ongoing training and a unique opportunity for both collaborative and independent work.
This hybrid role is in NY, NJ and CT with 2 days a week in the office.
Responsibilities:<ul><li>
Manage the full-cycle accounts payable process, including invoice review, coding, and timely payment processing.</li><li>
Maintain accurate and up-to-date records of all accounts payable transactions in the accounting system.</li><li>
Reconcile vendor statements and resolve discrepancies in coordination with internal teams and external vendors.</li><li>
Ensure proper documentation by matching purchase orders and contracts with invoices.</li><li>
Prepare and process payment batches, including checks and electronic transfers.</li><li>
Monitor payment deadlines to ensure on-time disbursements.</li><li>
Perform credit card and bank reconciliations.</li><li>
Support month-end close activities and audit preparations.</li><li>
Maintain compliance with company policies, financial regulations, and internal controls.</li><li>
Assist in optimizing financial workflows and suggesting process improvements.</li><li>
Provide accounting support across multiple departments or entities as needed.</li><li>
Establish and maintain relationships with vendors, addressing inquiries and negotiating payment terms.</li><li>
Partner with internal departments to resolve payment issues or documentation gaps.</li><li>
Assist senior finance team members and respond to ad hoc accounting requests.</li><li>
Calculate commissions based on sales performance and company policy.</li><li>
Prepare and process timely, accurate commission payments to eligible employees.</li><li>
Maintain organized records of commission structures, payouts, and supporting data.</li><li>
Reconcile commission reports with actual sales data and address discrepancies.</li><li>
Generate reports on commission activity to support payroll and sales leadership.</li></ul>
Skills and Qualifications<ul><li>
Bachelor&rsquo;s degree in Accounting, Finance, or a related field</li><li>
2&ndash;3 years of experience in Accounts Payable or a similar accounting/bookkeeping role</li><li>
Strong understanding of AP processes, general ledger coding, accruals, and account reconciliations</li><li>
Familiarity with GAAP and awareness of tax laws and regulatory compliance</li><li>
Proficiency in accounting software (e.g., QuickBooks)</li><li>
Skilled in Microsoft Excel, Google Sheets, and other productivity tools for data entry and reporting</li><li>
Strong attention to detail, accuracy, and organizational skills</li><li>
Effective communication and collaboration skills</li><li>
Ability to work independently and cross-functionally within a team</li></ul>
Preferred Qualifications<ul><li>
Experience in conference or events-related industries</li><li>
Familiarity with the following tools and platforms:</li><li><ul><li>
Airtable</li><li>
Everstage</li><li>
QuickBooks</li><li>
HubSpot</li><li>
Bill.com</li><li>
Microsoft Office Suite (Excel, Outlook, Word, etc.)</li></ul></li></ul>
The Benefits of Working with RTM Business Group<ul><li>
15+ PTO Days</li><li>
Flexible/Hybrid work model (WFH and Remote opportunities)</li><li>
Medical/dental/vision coverage</li><li>
We offer a 401k matching plan that will begin after 9 months of continuous full time employment, starting on the first month after eligibility</li><li>
Pre-tax commuter benefits</li><li>
Travel to major cities (all expenses paid)</li><li>
Opportunity for lateral and vertical movement within the company, inter/intra departmentally</li></ul>
Salary $60,000 base
RTM Business Group, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, disability, or any other federal, state, or local protected class.</div>

Accounts Payable Specialist

First Mid

<div><div>At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements.</div>
<div></div><div>The Agency Finance Analyst assists the Agency Finance Loan Servicing Manager and the Agency Finance Senior Credit Analyst in their duties to underwrite and monitor the Agency Finance loan portfolio. Acts as liaison between supporting departments within the Bank for certain responsibilities.</div>
<div></div><div>Responsibilities include, but are not limited to:</div>
<ul><li>Organizes and prepares inventory of incoming data files from prospective or current borrowers</li>
<li>Prepares initial data entry of financial statements and other reports into credit approval templates</li>
<li>Prepares CIP forms and gathers CIP checklist items from borrowers</li>
<li>Performs credit report pulls and background checks on prospective and current borrowers</li>
<li>Prepares account forms for branch opening of deposit accounts for Agency Finance customers</li>
<li>Prepares Loan Data Sheet for approved loans in preparation for Central Loan Processing submission</li>
<li>Prepares Allstate Intake forms for Allstate related loans</li>
<li>Assists in gathering preclosing documentation requirements</li>
<li>Prepare Draw Request forms for line of credit draws and calculates the related borrowing base</li>
<li>Requests, reviews and delivers payoff letters requested by borrowers</li>
<li>Handles customer inquiries related to loan and deposit account activity</li>
<li>Monitors and investigates transactional activity in restricted deposit account</li>
<li>Monitors other revenue data in the portfolio and gathers necessary information to maintain timely data</li>
<li>Requests and monitors collection from borrowers of post close financial statements and other required documentation</li>
<li>Prepares data entry of financial statements and other reports in annual review templates</li>
<li>Provide back up support for Loan Document Servicing Specialist</li>
<li>Completes required training associated with job function</li>
<li>Other responsibilities as assigned to assist in the underwriting and monitoring of the Agency Finance portfolio</li>
</ul><div>Qualifications</div>
<div>Education/Experience:</div>
<ul><li>BA or BS degree in Finance, Accounting, Business Administration or related degree</li>
<li>4 years of relevant experience preferably within a lending or insurance environment</li>
<li>Working knowledge of insurance industry preferred but not required</li>
</ul>
<div></div><div>Skills:</div>
<ul><li>Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner</li>
<li>Strong interpersonal skills to interact with customers and support department personnel in a professional manner</li>
<li>Strong organizational skills with the ability to manage a large number of data points and documentation in an efficient and organized manner</li>
<li>Proficiency in using Word, Excel, Outlook and technical ability to learn new software</li>
<li>Power BI knowledge a plus</li>
<li>Ability to work in a dynamic environment and comfortable with change</li>
<li>Ability to communicate effectively in writing and orally as well as having excellent proofreading skills</li>
</ul>
<div></div><div>First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification.</div>
<div>THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT</div></div>

Agency Finance Analyst

Thompson Thrift

<div>Community Management Operations Support Specialist &ndash; Indianapolis, IN
Support high-impact operations and leadership initiatives within a growing multifamily real estate organization. As a Community Management Operations Support Specialist, you will play a critical role in enabling Community Management leadership to operate efficiently, execute strategic initiatives, and deliver exceptional resident experiences across the portfolio.

Why Thompson Thrift?

Thompson Thrift is an integrated, full-service real estate company engaged in the development, construction, leasing, and management of high-quality multifamily communities nationwide. We're committed to building exceptional places &mdash; and developing the people who make them possible.

At Thompson Thrift, you'll find:
<ul><li>Values-Driven Culture &mdash; Excellence, Service, and Leadership guide everything we do</li>
<li>Career Growth &mdash; Training, mentorship, and long-term development opportunities Work</li>
<li>Life Support &mdash; Competitive benefits, flexibility, and wellness programs</li>
<li>Real Impact &mdash; Hands-on involvement in industry-leading multifamily projects</li>
</ul>
Your Role as a Community Management Operations Support Specialist

In this operations support role, you will provide executive-level administrative and operational coordination for the Community Management team. You will work closely with senior leadership to support strategic execution, reporting, process improvement, and cross-functional alignment across multifamily property operations.

Key Responsibilities

Executive &amp; Administrative Support
<ul>
<li>Provide direct support to senior leadership, including calendar management, meeting coordination, travel planning, expense reporting, and preparation of materials</li>
<li>Coordinate internal and external communications to ensure alignment and follow-through</li>
<li>Capture and distribute meeting notes, action items, and key takeaways</li>
</ul>
Operations Coordination &amp; Support
<ul>
<li>Support execution of key operational initiatives and ongoing priorities within Community Management</li>
<li>Coordinate recurring meetings, develop agendas, and prepare supporting materials</li>
<li>Assist in preparing reports, presentations, and deliverables for leadership meetings, including financial and marketing updates</li>
</ul>
Process, Reporting &amp; Organizational Support
<ul>
<li>Maintain operational trackers, reporting tools, and performance metrics</li>
<li>Coordinate department calendars, timelines, and planning tools</li>
<li>Support annual budget processes and large-scale operational workflows</li>
</ul>
Contracts &amp; Compliance Administration
<ul>
<li>Manage execution of Community Management contracts in accordance with company policies</li>
<li>Ensure documentation is accurate, complete, and properly stored</li>
</ul>
Training &amp; Event Logistics
<ul>
<li>Coordinate logistics for company training events and large meetings</li>
<li>Partner with internal teams to ensure events are organized and aligned with expectations</li>
</ul>
Field &amp; Team Support
<ul>
<li>Provide operational support, tools, and resources to Community Management teams</li>
<li>Serve as a key point of coordination between leadership, operations, and onsite teams</li>
</ul>
Our Ideal Candidate for this Role

Education
<ul>
<li>High school diploma or GED required</li>
<li>Associate's or bachelor's degree preferred</li>
</ul>
Experience
<ul>
<li>4+ years of progressive experience in a professional office or operations support environment</li>
</ul>
Skills &amp; Attributes
<ul>
<li>Strong alignment with company values of leadership, excellence, and service</li>
<li>Excellent organizational, communication, and customer service skills</li>
<li>Ability to work both independently and collaboratively in a fast-paced environment</li>
<li>Strong problem-solving and critical thinking abilities</li>
<li>Proficiency in Microsoft Office 365 and Yardi (Yardi reporting preferred)</li>
<li>Travel:Willingness to travel for overnight trips (up to 10%).</li>
</ul>
Why This Role Matters

The Community Management Operations Support Specialist plays a vital role in driving operational excellence across a multifamily portfolio. By supporting leadership, improving processes, and ensuring alignment across teams, this role directly contributes to efficiency, performance, and exceptional resident experiences.

This is an excellent opportunity for an experienced operations professional seeking growth within property management, real estate operations, and multifamily housing.<div><div> 
Use of AI in Hiring</div>
<div></div>
<div>Thompson Thrift uses AI-assisted tools within our applicant tracking system to support parts of the recruiting process. These tools assist recruiters but do not make hiring decisions or independently determine candidate outcomes. All hiring decisions are made by human reviewers. If you have questions about our hiring process, please contact us at recruiting@thompsonthrift.com.</div>
<div></div>
<div>By submitting your application, you acknowledge this information and confirm that the information you have provided is accurate and complete to the best of your knowledge.</div></div></div>

Community Management Operations Support Specialist

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