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retail personal banker ii stop 11

Fifth Third Bank

<div>Make banking a Fifth Third better&reg;
 
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
The Personal Banker II position will provide an exceptional customer experience by building and maintaining long lasting relationships with existing and prospective customers. Helping customers to understand and address their financial needs, the banker will provide solutions that span across the customer's lifecycle by utilizing our consultative sales and service process.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
<ul><li>Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in a assigned book of business through proactive outreach efforts in person, over the phone, or other channels as appropriate
</li><li>Use of a consultative approach with current or prospective customers to uncover and identify their needs while tailoring recommendations/solutions/advice
</li><li>Maintain working knowledge of products, services, and processes offered
</li><li>Work collaboratively with internal partners to ensure customer's needs are met and all problems are resolved
</li><li>Analyze customer credit data and other related financial information to ensure customers are in the appropriate solutions that align with their needs
</li><li>Provide customer support needed reinforcing the value of current and new technology
</li><li>Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp
</li><li>Other duties as assigned
</li></ul>MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
<ul><li>High School Diploma/GED and 1 year customer service experience, or college degree or equivalent military experience
</li><li>Experience in a sales environment required; experience in financial industry a plus
</li><li>Demonstrated ability to develop comfort level with both new household acquisitions and deepening customer relationships
</li><li>Ability to professionally represent Fifth Third Bank in verbal and written communication
</li><li>Capable of analyzing credit and financial information
</li><li>Exhibits business acumen
</li><li>Demonstrated ability in making sound decisions
</li><li>This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position
</li></ul>WORKING CONDITIONS:
<ul><li>Normal office environment
</li><li>Extended viewing of computer screens
</li><li>Periodic travel within the Bancorp footprint to attend meetings and/or training
</li></ul>Retail Personal Banker II - Stop 11
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
LOCATION - Indianapolis, Indiana 46227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes &ndash; no matter how they are submitted &ndash; will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.</div>

Retail Personal Banker II - Stop 11

<div>Make banking a Fifth Third better&reg;
 
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales &amp; Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul><li>Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
</li><li>Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
</li><li>Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
</li><li>Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
</li><li>Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
</li><li>Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&amp;L.
</li><li>Provide guidance to CSRs with respect to the sales and referral process.
</li><li>Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
</li><li>Act with confidence by answering customer questions and owning customer issues.
</li><li>Maintain a position of trust and responsibility by keeping all business confidential.
</li><li>Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
</li><li>Adhere to established policies and procedures while opening/servicing the full range of Retail products.
</li><li>Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
</li><li>Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
</li><li>Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
</li></ul>SUPERVISORY RESPONSIBILITIES:
None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
<ul><li>College degree or work experience providing transferrable skills, or, combination of education and experience.
</li><li>Experience in the financial industry preferred.
</li><li>Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
</li><li>Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
</li><li>Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
</li><li>Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
</li><li>This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
</li></ul>WORKING CONDITIONS:
<ul><li>Normal office environment.
</li><li>Extending viewing of computer screens.
</li><li>This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
</li><li>Travel outside of the affiliate will be required for various classroom training sessions.
</li></ul>Personal Banker Associate I - Ft. Harrison
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
LOCATION - Indianapolis, Indiana 46216
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes &ndash; no matter how they are submitted &ndash; will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.</div>

Personal Banker Associate I - Ft. Harrison

<div>Make banking a Fifth Third better&reg;
 
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales &amp; Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul><li>Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
</li><li>Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
</li><li>Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
</li><li>Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
</li><li>Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
</li><li>Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&amp;L.
</li><li>Provide guidance to CSRs with respect to the sales and referral process.
</li><li>Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
</li><li>Act with confidence by answering customer questions and owning customer issues.
</li><li>Maintain a position of trust and responsibility by keeping all business confidential.
</li><li>Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
</li><li>Adhere to established policies and procedures while opening/servicing the full range of Retail products.
</li><li>Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
</li><li>Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
</li><li>Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
</li></ul>SUPERVISORY RESPONSIBILITIES:
None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
<ul><li>College degree or work experience providing transferrable skills, or, combination of education and experience.
</li><li>Experience in the financial industry preferred.
</li><li>Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
</li><li>Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
</li><li>Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
</li><li>Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
</li><li>This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
</li></ul>WORKING CONDITIONS:
<ul><li>Normal office environment.
</li><li>Extending viewing of computer screens.
</li><li>This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
</li><li>Travel outside of the affiliate will be required for various classroom training sessions.
</li></ul>Personal Banker Associate I - North Michigan Road
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
LOCATION - Indianapolis, Indiana 46268
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes &ndash; no matter how they are submitted &ndash; will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.</div>

Personal Banker Associate I - North Michigan Road

ProSource Wholesale

Now Hiring: Kitchen &amp; Bath Designer (Design Sales) Location: ProSource of Indianapolis $50k-$55k + commission! 1st year potential of $70K 2 years of 2020 Design Experience Required Are you passionate about design and eager to help others create their dream spaces? ProSource Wholesale is looking for a dynamic Kitchen and Bath Designer to join our team and make a real impact in the world of design! Why You&rsquo;ll Love It Here: Work-Life Balance: Forget retail hours and embrace a schedule that supports a healthy balance. Supportive Team: Join a team that&rsquo;s dedicated to your success and growth. Competitive Salary: Receive a competitive salary with bonus potential and a comprehensive benefits package. What You'll Do: Design &amp; Quote: Work with trade pros and their clients to design and quote stunning cabinetry projects using 20/20 software. Manage Orders: Oversee the complete ordering process for Kitchen, Bath, and Cabinet products. Build &amp; Lead: Expand business from our existing customer base, support our sales team, and lead educational events. Promote: Advocate for our Kitchen and Bath program and maintain pricing and merchandising. You could be a perfect fit if you have: Experience: At least 3 years in designing and selling cabinetry, with 2 years of 20/20 software proficiency. Education: Associate or bachelor&rsquo;s degree in interior design is a plus. Skills: Proficiency in Microsoft Office, sales acumen, and project management experience. NKBA certification is a plus. Discover ProSource: ProSource Wholesale stands as one of the largest flooring companies in North America, boasting over 145 showrooms across the U.S. and Canada, with new locations opening annually. Our showrooms are staffed by knowledgeable professionals specializing in both residential and commercial products. But we don't stop at flooring&mdash;our extensive range includes everything from cabinets to bathtubs, establishing us as a leading name in the industry. If you're ready to elevate your career and contribute to the growth of businesses in your community, join the ProSource family today! Apply Today and Transform Your Career with ProSource!

Kitchen and Bath Designer (Design Sales)

M2 Property Group

Are you looking for a great place to work?! Would you like to work for a growing company that appreciates you, encourages growth, teamwork, and promotes from within? We are willing to invest in your future; we provide ongoing training and reimbursement is available for approved courses related to the position. We are looking for great people with a positive attitude who will give our residents the best customer service around. Are you dependable, adaptable, and self-motivated? If so, we want you on our team!SIGN-ON BONUS; $1000, after 90 days of employment.Salary + Benefits:<ul><li>Very Competitive Pay Rates</li><li>Vacation Pay &ndash;Up to 4 weeks per year</li><li>Vacation Buy Back &ndash;We buy back your unused vacation time at the end of the year</li><li>Personal Days &ndash;8 per year awarded on January 1st each year</li><li>Holiday Pay &ndash;10 paid holidays</li><li>Paid Training Days</li><li>Commissions &ndash;Paid to all employees</li><li>Apartment Discount - 50% off in year one, 75% off in year two, 100% discount starting in year three.</li><li>Professional License/Fees &ndash;100% reimbursement of any professional license, fees and/or designation renewal.</li><li>Professional Development &ndash;We believe in training and will pay 100% of industry related training costs</li><li>Smoking Cessation Program &ndash;If you smoke and you want to stop, we&rsquo;ll reimburse you 100% of the costs of any option you want to try once you successfully stop</li><li>Direct Deposit &amp; Pay Statements &ndash;Access your pay statement, W2 forms, retirement benefits and the like any time using our ADP payroll portal</li><li>401k - M2 offers group retirement benefits, with a company match.</li><li>Health Insurance</li><li>Dental Insurance</li><li>Vision Insurance</li><li>Pet Insurance</li><li>Additional Supplemental Benefits</li><li>Company Paid Life Insurance</li><li>and more!</li></ul>Leasing Consultant: The Leasing Consultant is responsible for assisting the Property Manager in achieving occupancy targets by coordinating all phases of leasing.Essential Duties:<ul><li>Respond promptly to all inquires by e-mail, Facebook, twitter, craigslist, apartment publication listings, apartment listing services, phone, mail and website</li><li>Answers phones, sets appointments</li><li>Works with the Property Manager to implement the marketing plan</li><li>Conducts outreach marketing efforts and records and tracks the results</li><li>Conduct market surveys and suggest corrective course of action for subject site</li><li>Prepares lease documents for execution</li><li>Prepares lease files after move-in</li><li>Sends out lease renewal letters and renewal leases</li><li>Reviews Lease calls</li><li>Participates in resident retention programs</li><li>Lease apartments</li><li>Process resident applications for occupancy</li><li>Assist residents with maintenance request</li><li>Other duties as may be necessary to achieve the owners goals and objectives</li></ul>Reports to: This position reports to the Property Manager.Requirements:<ul><li>High school diploma or equivalent (minimum)</li><li>National Apartment Leasing Professional (NALP) designation from NAA preferred</li><li>Previous leasing experience a plus</li><li>Previous sales experience required</li><li>Highly motivated and detail oriented</li><li>Microsoft Office - Word, Excel and Outlook</li><li>Basic computer skills necessary to navigate the various system used by M2</li><li>Yardi Voyager Experience a plus</li><li>Valid driver's license and reliable transportation</li><li>Ability to work a varied schedule, including weekends if necessary</li><li>Excellent verbal and written communication skills</li></ul>Work Remotely<ul><li>No</li></ul>Job Type: Full-timePay: $19.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Leasing Agent

Cardinal Health

<div>Pay Rate: $17.00 per hour
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.<ul><li>
Medical, dental and vision coverage</li><li>
Paid time off plan</li><li>
Health savings account (HSA)</li><li>
401k savings plan</li><li>
Access to wages before pay day with myFlexPay</li><li>
Flexible spending accounts (FSAs)</li><li>
Short- and long-term disability coverage</li><li>
Work-Life resources</li><li>
Paid parental leave</li><li>
Healthy lifestyle programs</li></ul>
Application window anticipated to close: 05/22/2026 *if interested in opportunity, please submit application as soon as possible.
What Pharmacy Services &amp; Delivery contributes to Cardinal Health
Pharmacy Operations is responsible for the safe, efficient and effective coordination of Cardinal Health's pharmacy operations that service acute care hospitals, hospital retail customers, ambulatory care and alternate site facilities, oncology and cardiology practices as well as retail customers. 
 
Pharmacy Services &amp; Delivery is responsible for the prompt and accurate delivery and distribution of radiopharmaceuticals or oncology pharmaceuticals to medical care providers in accordance with customer demand and requirements of the assigned route. Prepares doses for shipment, prepares cases, wipes doses, and loads and unloads containers in keeping with the prescribed safety standards and Department of Transportation (DOT).
Click here to watch a short video about what a Nuclear Pharmacy Driver does at Cardinal Health
Shift/Schedule<ul><li>
35+ hours per week.</li><li>
Tuesday - Friday 8:00 am to 3:30 pm, Saturday 9:00 am - 14:00 pm. Must be flexible to changes based on business needs. Occasionally asked to cover Sundays.</li><li>
Holiday and on call work as needed.</li><li>
Candidate must be flexible to work different days, schedules, hours, come in early, stay late, or work overtime based on business needs.</li></ul>
Responsibilities<ul><li>
Prepares and makes deliveries to customer accounts on assigned route using a company vehicle (non-cdl)</li><li>
Packages radiopharmaceutical medication for shipment, performs testing, and loads/unloads containers</li><li>
Uses a handheld tablet to scan customer orders for accuracy, obtain route stop information and navigation</li><li>
Processes packages returned from customer locations</li><li>
Maintains vehicles in proper working condition and may perform minor roadside repairs</li><li>
Performs general facility cleaning and other duties as required</li></ul>
Qualifications<ul><li>
High school diploma, GED or equivalent, or equivalent work experience, preferred</li><li>
Must hold a valid driver's license and have a good driving record</li><li>
Prior delivery driving experience a plus</li><li>
Ability to manage weight up to 75 pounds</li><li>
Comfortable driving in all weather conditions during day or night hours</li><li>
Ability to sit, stand, be mobile and operate a vehicle for extended periods of time</li><li>
Strong customer service and communication skills</li><li>
Flexibility to work various shifts or overtime as needed</li><li>
Ability to use computers and tablets</li></ul>
What is expected of you and others at this level?<ul><li>
Applies acquired knowledge and skills to complete standard tasks</li><li>
Readily learns and applies new information and methods to work in assigned area</li><li>
Maintains appropriate licenses, training and certifications</li><li>
Works on routine assignments that require some problem resolution</li><li>
Works within clearly defined standard operating procedures and/or scientific methods</li><li>
Adheres to all quality guidelines</li><li>
Works under moderate degree of supervision</li><li>
Work typically involves regular review of output by work lead or supervisor</li><li>
Refers complex unusual problems to supervisor</li></ul>
&quot;&quot;
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.</div>

Delivery Driver - Pharmacy Services

Roche

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
 
The Position
 
We are seeking a highly skilled Technical Expert, particularly with eDiscovery expertise, to join our Roche Digital Technology (RDT) Group Functions eDiscovery and Forensics team. In this critical role, you will act as the primary technical bridge between the RDT infrastructure team and the Business Product Owners in Legal and Compliance.
 
Your primary focus will support the technical aspects of eDiscovery and privacy processes, specializing in Microsoft Purview eDiscovery (Premium) and ensuring the defensible identification, collection, and preservation of electronically stored information (ESI) across a wide range of corporate systems and hardware, with a strong emphasis on Apple mobile ecosystems and mixed-OS laptop environments (macOS and Windows).
 
The Opportunity: 
You will act as a subject matter expert, ensuring that all data is acquired in a legally defensible and forensically sound manner and maintaining a strict chain of custody to support litigation, internal investigations, and regulatory requests. You will also proactively drive and implement prioritized projects that align with business needs.
 
Description of the area: 
About RDT Group Functions Legal, Compliance& Group Communication sub-Function
 
As a trusted and agile partner, we, as the Legal, Compliance& Group Communication sub-Functions, are empowered to boost global innovative solutions with our business stakeholders in the Legal and Compliance digital prioritization journey.
 
Job Responsibilities: 
<ul>
<li>Defensible Data Preservation and Collection: Plan defensible procedures for and execute forensic imaging, end-to-end eDiscovery workflows in Microsoft Purview, and electronic data preservation and collection from company systems and corporate devices, helping to identify, preserve, and retrieve case-critical data globally, specifically focusing on Apple iPhones, iPads, MacBooks, and Windows-based laptops.</li>
<li>Data Processing: recommend and execute data processing in Relativity and Purview Premium, preparing the data for Legal review by utilizing Boolean searching, culling, and TAR (Technology-Assisted Review) / AI (Artificial Intelligence), preparing productions, and making process and technology recommendations to efficiently and effectively achieve set outcomes.</li>
<li>Legal Department Support: Act as a trusted IT liaison to internal and external counsel, translating complex technical concepts into clear legal realities and assisting the Legal and Compliance team in scoping preservation and collection efforts based on litigation holds. Develop and maintain trusting relationships with legal stakeholders, IT, and external parties.</li>
<li>Day-to-Day Operations& Device Management: Handle day-to-day operations by accurately responding to time-sensitive requests. Develop and maintain Standard Operating Procedures (SOPs) for electronic data collections from a wide range of company systems, as well as remote and physical device acquisitions, including the secure storage and retirement of physical evidence.</li>
<li>Device& Hardware Management: Coordinate the logistics of remote and physical device acquisitions. Manage the intake, secure storage, and return/retirement of physical evidence.</li>
<li>Chain of Custody& Documentation: Generate and maintain meticulous documentation for all preservation, collection, processing, and production activities, ensuring a verifiable chain of custody and adherence to the Electronic Discovery Reference Model (EDRM). Organize, log, and maintain accurate internal metrics and process flows so they can be repeated with consistency.</li>
<li>Tool Management: Utilize, update, troubleshoot, and manage the lifecycle of industry-standard forensic and eDiscovery collection tools (e.g., Cellebrite, Druva, EnCase, FTK). Manage the lifecycle of these solutions.</li>
<li>Process Improvement& Automation Deployment: Continuously evaluate and refine collection workflows to account for new OS updates (iOS, macOS, Windows 11) and emerging security features (e.g., FileVault, BitLocker, MDM profiles). Proactively deploying workflow automation/AI improvements. Contribute to the continuous improvement of legal and compliance data services.</li>
<li>Stakeholder Trust& Communication: Proactively develop and maintain strong, trusting business relationships with key legal and compliance stakeholders, RDT, and other internal or external partners. Act as a trusted liaison to legal and compliance teams (e.g. eDiscovery and Internal Investigations) by exhibiting exceptional communication skills to translate complex technical concepts into clear legal realities for legal and compliance teams and non-technical stakeholders.</li>
</ul>
Who you are: 
(Education& Experiences)
 
<ul>
<li>Education: Bachelor's degree in Information Technology, Computer Science, or a related field.</li>
<li>Professional Experience: 5+ years of experience in eDiscovery, digital forensics, or specialized IT incident response, preferably within highly regulated industries such as Pharmaceuticals, Healthcare, or Finance.</li>
<li>Apple Ecosystem Mastery: Proven expertise in collecting ESI from iOS devices (iPhones/iPads) and macOS environments. Deep understanding of Apple’s file systems (APFS), encryption (FileVault), and Mobile Device Management (MDM) interactions.</li>
<li>Windows Proficiency: Strong working knowledge of Windows 10/11 environments, NTFS, BitLocker encryption, and remote collection methodologies.</li>
<li>Forensic Tool Competency: Hands-on experience with mobile and computer forensic data collection software (e.g., Cellebrite UFED/Physical Analyzer, Druva, Cellebrite Digital Collector/MacQuisition, EnCase, etc.).</li>
<li>Regulatory& Legal Acumen: Prior discovery and/or privacy experience with a deep understanding of relevant national and international regulations, including EDRM lifecycle, legal holds, data privacy regulations (e.g., GDPR, CCPA), and the principles of forensic soundness.</li>
<li>Project& Stakeholder Management: Experience effectively and proactively coordinating multiple functional areas and stakeholders, with the ability to handle multiple priorities and projects simultaneously with a high degree of accuracy and professionalism.</li>
<li>Soft Skills: Exceptional ability to maintain a positive, constructive attitude in ambiguous situations, manage complexity and high pressure productively, and utilize interpersonal skills to inspire trust with business stakeholders, and communicate highly technical concepts to non-technical stakeholders, particularly legal counsels, forensic experts and HR partners.</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Relevant industry certifications: CFCE, CCE, EnCE, CCME, or GIAC Certified Forensic Examiner (GCFE/GCFA). RCA certification (RelativityOne).</li>
<li>Experience with enterprise eDiscovery platforms (e.g., Purview, Relativity, Exterro).</li>
<li>Familiarity with cloud data collections (Google Workspace, Microsoft 365, Slack).</li>
</ul>
Technical Expertise
 
<ul>
<li>Enterprise Platforms& Cloud Data: Deep experience designing, building, and utilizing legally-defensible workflows in enterprise eDiscovery platforms, including Microsoft Purview (Premium/Advanced) as a primary SME, and Relativity, alongside familiarity with cloud data preservation collections across Google Workspace and Slack.</li>
<li>Automation& Scripting: Proficiency in PowerShell for advanced search and reporting, experience with GenAI prompt writing for eDiscovery, Agentic AI, and data modeling.</li>
<li>Apple Ecosystem Mastery: Proven expertise in collecting ESI from iOS devices (iPhones/iPads) and macOS environments, featuring a deep understanding of Apple’s file systems (APFS), FileVault encryption, and Mobile Device Management (MDM) interactions.</li>
<li>Windows Proficiency: Strong working knowledge of Windows 10/11 environments, NTFS, BitLocker encryption, and remote collection methodologies.</li>
<li>Forensic Tool Competency: Hands-on experience with mobile and computer forensic data collection software such as Cellebrite (UFED/Physical Analyzer, Digital Collector/MacQuisition), Druva, EnCase, and FTK.</li>
<li>Analytical& Agile Mindset: Strong problem-solving skills required to resolve complex technical issues, coupled with an Agile mindset that focuses on "Reuse before Buy before Make" and enabling a diverse group of partners to speak with a single voice.</li>
</ul>
Are you ready to be the driving accelerator behind Roche’s vision for cutting-edge compliance digital solutions to realize desired outcomes for patients ultimately? Join us as we architect the future of Legal and Compliance digital and technology innovation in RDT Group Functions.
 
The expected salary range for this position based on the primary location of Indianapolis, is $107,800 - $200,200. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
 Benefits
 
Relocation benefits are not available for this job posting.
 
#RDT2026
 
Who we are
 
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
 
Let’s build a healthier future, together.
 
Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
 
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this formAccommodations for Applicants.

Technical Expert - eDiscovery

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