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product owner

JPMorganChase

<div><b>JOB DESCRIPTION</b><br>
<div>
Are you ready to elevate your career in a fast-paced, innovative environment? You will have the opportunity to utilize and keep developing your skills while contributing to a team that values growth and collaboration. Join us and be part of a company that supports your professional journey and offers exciting challenges.<br>
<br>
As a Trading Services Associate ll within JPMorganChase, you will play a pivotal role in the seamless execution of trade activities, from order entry to settlement. While still developing, your expertise in market products and understanding of automation technologies will be instrumental in optimizing our trading services. You will be expected to leverage your proficiency in change management and continuous improvement to enhance the efficiency and resilience of our operating platform. Your role will also allow you to keep developing your relationships with internal stakeholders, presenting insights to senior management, and driving process improvements. Your decisions will contribute and impact on short-term team and department goals, and you will often guide others in their work activities, contributing to the overall success of our trading services.</div><p><b>
Job responsibilities
</b></p><ul><li>Product Ownership: Define and prioritize the AI transformation backlog across loan trading platforms, including workflow automation, data enrichment, own the roadmap end-to-end from discovery to delivery</li><li>
Requirements Engineering: Lead deep stakeholder discovery with front, middle, and back-office teams &mdash; surfacing ambiguous operational pain points and translating them into airtight BRDs, PRDs, user stories, and acceptance criteria</li><li>
AI Solution Design: Independently identify, prototype, and validate intelligent solutions &mdash; from LLM-powered workflow automation to predictive settlement flagging to intelligent loan booking assistants; you build first, present second</li><li>
UX Ability: Serve as the quality lens between wireframe and production &mdash; partnering with design,ops and engineering to ensure UI/UX execution is intentional and data-informed while building it in FIGMA and other prototyping tools</li><li>
Deep Analysis &amp; Insight Generation: Analyze complex datasets, process flows, and system behaviors to uncover transformation opportunities, bottlenecks, and high-ROI use cases</li><li>
Cross-Functional Delivery: Serve as the bridge between technology, operations, compliance, and business leads &mdash; speaking fluently across all four</li><li>
Reporting : Prepare and analyze trading reports for management review, actively participating in team meetings and contributing to strategic discussions.
</li><li><p>Manage ad-hoc projects and tasks as assigned, demonstrating adaptability and a proactive approach to addressing emerging needs.
</p><p></p><p><b>Required qualifications, capabilities, and skills</b><b>
</b></p></li><p></p><li>5+ years of hands-on experience in product management, business analysis, or transformation roles within financial services, capital markets, or lending technology</li><li>
Extensive experience in trading or financial services, showcasing a deep understanding of industry practices and operations.
</li><li>LoanIQ (Finastra) and ClearPar (S&amp;P Global) platform exposure is a strong plus
</li><li>Demonstrated expertise applying AI tools (LLMs, Copilot, custom GPTs, prompt engineering) to automate analysis, accelerate requirements gathering, or prototype intelligent solutions within complex financial workflows</li><li>
Proven requirements gathering track record &mdash; to run workshops, own the BRD, and turn ambiguity into executable specifications for tech.</li><li>
Hands-on expertise in Excel beyond the basics: data cleaning, advanced formulas, PivotTables with calculated fields, and dashboard building.</li><li>
Analytical thought process that goes beyond describing problems &mdash; you model them , size the impact, and propose solutions with tradeoffs clearly articulated</li><li><p>
Fluency in Agile/Scrum delivery; JIRA, Confluence, or equivalent tooling</p><p>
</p><p></p><p><b>Preferred qualifications, capabilities, and skills
</b></p></li></ul><p></p><ul><li>Proficiency in trading platforms and software, demonstrating the ability to effectively navigate and optimize these tools.
</li><li>Understanding of regulatory requirements in the trading industry, ensuring compliance and adherence to industry standards.
</li><li>Capability to leverage digital literacy for adopting and integrating innovative technologies, enhancing trade services and operational efficiency.
</li><li><p>Strong presentation skills.</p><p><br>
</p></li></ul><p></p><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

AI Transformation Analyst- Senior Product Owner

<div><b>JOB DESCRIPTION</b><p><br>
The JPMorgan Wealth Aggregation and Analytics product team defines and executes on the strategy for multiple vendor products for performance reporting, risk analysis and estate planning focused on offering a total solution for managing financial, investment, planning, and other comprehensive needs of high-net-worth families and the advisors who serve them. This includes investment client specific capabilities such as client performance aggregation, estate planning, proposal building, portfolio risk analysis &amp; monitoring, and corporate cash management to support investment management and coordinated financial management of a family's entire balance sheet.
</p><p>The Analytics Reporting Senior Product Associate role is focused on leading the ongoing integration and driving adoption of Aladdin Wealth and Vanilla, for JP Morgan Wealth Advisors. Additionally, the role includes vendor relationship management across the product offering.</p><p>
As the Analytics Reporting Senior Product Associate on the Wealth Aggregation and Analytics team, you will serve as a subject matter expert on the Aladdin Wealth and Vanilla applications and all key functionality of the software. Support advisors and clients as a key point of contact for Aladdin and provide high touch ongoing product support. Act as a key JPMorgan relationship point of contact for Aladdin and Vanilla partners. Liaise with Aladdin relationship manager and technology teams to deliver new features and support key client needs. You will drive the product roadmap and define specific, measurable OKRs for the product and ensure all technology teams are operating efficiently through the consistent review of agility metrics.</p><p>
Job Responsibilities</p><ul><li>
Define and groom product feature requirements supporting the proposal and estate planning product roadmaps through the agile framework</li><li>
Prioritize work (Epics and Initiatives) by performing quarterly planning based on partner technology teams' capacity and plan product releases</li><li>
Create and socialize detailed product updates to represent the product in key community forums such as budget planning, monthly cabinets and business reviews</li><li>
Collaborate with the delivery manager to manage workflow of Stories and Epics in Jira/Align for accurate reflection of progress completion
</li><li>Coordinate with other product teams delivery expectations and work through blockers</li><li>
Serve as the product subject matter expert and key escalation point for training and inquiry resolution to ensure consistent production quality</li><li>
Build relationships with cross-functional teams, including Business, Front office and Technology teams to understand pain points and drive solutions</li><li>
Collaborate with legal, risk, compliance and controls to ensure the product is delivered to advisors and clients within the current reporting standards</li><li>
Partner with product finance partners to ensure Aladdin engagement is kept current with respect to third party vendor management, budgeting &amp; payment processing
</li></ul><p></p><p>Required qualifications, capabilities, and skills:</p><ul><li>
Prior experience with Aladdin or portfolio risk analysis or client reporting software services, and/or Vanilla or estate/goals/income-based planning software services</li><li>
Experience with Jira, Align, agile product development and software delivery lifecycle</li><li>
5+ years of experience in the financial services industry, with 1+ in product management</li><li>
Experience in portfolio reporting and investment performance methodologies with an understanding of complex investment products
</li><li>Proven track record of new product feature creation and delivery</li><li>
Experience working with senior management and front office financial advisors</li><li>
Effective communicator with excellent written communication skills</li><li>
Undergraduate degree</li><li>
FINRA SIE and Series 99 required within 120 days of hire</li></ul><p>
</p><p>Preferred qualifications, capabilities, and skills:
</p><ul><li>Ability to influence people at all levels across a broad variety of job functions</li><li>
Demonstrated ability to manage tight delivery timelines and calmness under pressure</li><li>
Excels in a dynamic environment that changes due to external factors and new priorities</li><li>
Familiarity with the business services and offerings associated with Chase</li><li>
Technical acumen as a product owner is desired.
</li></ul><p></p><p><b>To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase &amp; Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).</b></p><p>
</p><p></p><b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div><br>
<br>
</div><div>We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.</div></div>

J.P.Morgan Wealth Management - Wealth Aggregation & Analytics Product Senior Associate

<div><b>JOB DESCRIPTION</b><p><br>
Lead transformative tech programs, enhancing experiences firm-wide with strategic insights and technical prowess.</p><p>
As a Lead Technical Program Manager at JPMorgan Chase within the Commercial and Investment Bank - Markets Global Middle Office Technology team, you will drive the successful delivery of complex technology projects and programs that will help reach business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets and collaborating with high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.</p><p>
</p><p><b>Job responsibilities</b></p><ul><li>
Gather, analyze, document and communicate requirements across large scale Financial Systems, as well as maintain project plans and track project status.</li><li>
Develop and execute comprehensive project plans and presentations, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions.</li><li>
Manage key stakeholders and their responsiblities, including being the liaison between users and engineers. This including proper documentation of the business flows, application change requests, and functional requirements, all translated into technical specifications that will deliver what the business wants from our products.</li><li>
Collaborate with users for User Interface (UI) and User Experience (UX) design, and documenting wireframes.</li><li>
Participate in the planning and execution of Quality Assurance (QA) and User Acceptance Testing (UAT)</li><li>
Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum</li><li>
Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define scope, objectives, and deliverables, ensuring alignment with overall product delivery goals</li><li>
Provide inputs for decision making with As Is and To Be models, requirements, planning, roadmaps, and able to deliver estimates grounded on solid data.</li><li>
Oversee overall objectives of a Product Operating Model, with Product Owner responsibilities. This includes being fluent in agile ways of working and proficient in organizing feature teams and scrum calls</li><li>
Encourage the overall adoption of Artificial Intelligence (AI) and Large Language Model (LLM) concepts and to foster a culture of continuous learning and innovation within the team</li></ul><p>
</p><p><b>Required qualifications, capabilities, and skills</b></p><ul><li>
5+ years of experience and expertise in technical business analysis, technical project and program management, and leading complex technology projects in a large financial organization</li><li>
Clear understanding of Middle Office Operations, Post Trade processes, and trade booking concepts</li><li>
Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and users</li><li>
Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities and have excellent analytical skills, especially pertaining to data analysis and data interrogation in databases and logs</li><li>
Experience in requirements elicitation as a Technical Business Analyst and experience in Agile methodologies and Scrum Master</li><li>
Familiarity with User Interface (UI) and User Experience (UX) design and familiarity with the concepts of Artificial Intelligence (AI), Large Language Model (LLM), and Machine Learning (ML)</li><li>
Experience in utilizing technical fluency, and familiarity with cloud architecture and software development fundamentals</li><li>
Must have excellent oral, written and presentation skills, being able to communicate effectively on both a technical and business level</li><li>
Must have experience with the following set of tools: Visio, Word, Excel, PowerPoint, MS Project, JIRA, Confluence, SharePoint, etc.</li><li>
Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment</li></ul><p>
</p><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li>
Professional certifications in AWS and Agile Delivery</li><li>
Experience in finance especially within Corporate and Investment Banking across Equities and Derivatives domain</li><li>
Experience in data and analytics and full stack technical delivery</li></ul>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Lead Technical Program Manager

<div><b>JOB DESCRIPTION</b><br>
<div>
</div><div>Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.</div><div>
</div><div>As a Product Delivery Manager in Cloud Foundational Services (CFS), you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
</div><div><br>
<b>Job responsibilities</b></div><div><ul><li>
Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination</li><li>
Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
</li><li>Participates in defining the product component roadmap and backlog</li><li>
Liaises with customers and internal stakeholders to refine requirements, understand priorities and provide feedback on delivery timelines</li><li>
Participates in the quarterly planning process with engineering teams</li><li>
Refines features requests in collaboration with engineering and collaborates</li><li>
Leads data driven innovation to optimize end to end delivery lifecycle</li></ul></div><div><b>
Required qualifications, capabilities, and skills</b></div><div><ul><li>
5+ years of experience or equivalent expertise in product delivery or a relevant domain area</li><li>
Strong understanding of delivery and a proven track record of implementing continuous improvement processes</li><li>
Experience in product or platform-wide release management, in addition to deployment processes and strategies
</li><li>Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context
</li><li>Experience with Public Cloud Providers &amp; capabilities at an Enterprise Scale - experience required
</li><li>Domain knowledge or previous experience within Infrastructure or Technology Platforms
</li></ul></div><div><b>Preferred qualifications, capabilities, and skills</b></div><div><ul><li>
Proficient knowledge of the product development life cycle, design, and data analytics</li><li>
Previous team management experience</li><li>
Working knowledge of Agile methodologies and tools such as Jira, Confluence</li></ul></div>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div>

Cloud Platform Product Delivery Manager

<div><b>JOB DESCRIPTION</b><br>
<div>
</div><div>Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.</div><div>
</div><div>As a Senior Product Delivery Associate in Technology Investment Governance, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.</div><div><br>
</div><div><b>Job responsibilities</b></div><div><ul><li>
Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies</li><li>
Supports the completion of change management activities across functional partners and monitors adherence to the firm&rsquo;s risk, controls, compliance, and regulatory requirements</li><li>
Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources</li><li>
Develops, articulates, and executes clear product requirements that align with customer needs and business goals; Translates strategic objectives into actionable plans and deliverables</li><li>
Conducts in-depth product analysis using robust data insights; Tracks key metrics, identifies trends, and informs strategic decisions through advanced SQL querying, RDBMS expertise, and visualization tools (e.g., Tableau, Alteryx)</li><li>
Authors detailed requirements (Jira Deliverables, Epics, Stories), captures process flows, and documents user pain points to inform product enhancements</li><li>
Designs and solutions new features, analyzes data models, assesses upstream/downstream impacts, and support configuration/customization changes in tools as needed</li><li>
Tests new features to ensure product quality, with a focus on data integrity and reliability</li><li>
Leads daily Scrum calls and product refinement sessions, demonstrating strong communication and presentation skills</li><li>
Engages with stakeholders to share user insights, identifies new product opportunities, and drives consensus through data-driven analysis</li><li>
Partners with UX, development, QA, and release management teams to drive user-centric design, process improvements, and successful product delivery</li></ul></div><div><b>
Required qualifications, capabilities, and skills</b></div><div><ul><li>
3+ years of experience or equivalent expertise in product management or a relevant domain area</li><li>
Demonstrated performance in either product management or relevant domain area</li><li>
Experience executing operational management and change readiness activities</li><li>
Experience in product deployment processes
</li><li>Strong analytical, communication, and problem solving skills</li><li>
Advanced knowledge of the product development life cycle and agile methodologies (including Kanban), with experience leading product activities from discovery to delivery</li><li>
Proficiency in data visualization and analysis tools such as Tableau and Alteryx, and experience writing Jira epics and user stories for agile product development</li><li>
Demonstrated experience working in cross-functional teams, with a solid background in testing, release management, and driving improvements in product delivery</li><li>
Experience working in highly matrixed, complex organizations</li><li>
Excellent oral and written communication and presentations skills across various stakeholders and senior management; ability to synthesize large amounts of information, summarize key concepts and articulate relevant issues to senior management</li><li>
Ability to deal with different stakeholder groups to elicit business requirements, processes and data trends</li></ul></div><div><b>
Preferred qualifications, capabilities, and skills</b></div><div><ul><li>
Developed knowledge of the product development life cycle</li><li>
Understanding of data models and their application in product management</li><li>
Finance &amp; Business Management, budget planning knowledge</li><li>
Bachelor&rsquo;s or master&rsquo;s degree in computer science, engineering, business administration, or a related field<br>
</li></ul></div><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div>

Technology Investment Governance, Senior Product Delivery Associate

<div><b>JOB DESCRIPTION</b><br>
<div>
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world&rsquo;s most innovative financial organizations.</div><div><br>
As a Senior Product Associate in Concourse, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. You will partner closely with Engineering, UX, Controls, and Operations to shape product strategy, ship high‑quality features, and drive ongoing product success.</div><div><br>
</div><div><div><b>Job responsibilities</b></div><div><ul><li>
Define features and translate customer and business needs into clear, well‑structured requirements, user stories, and acceptance criteria for engineering.</li><li>
Collaborate with cross‑functional teams &mdash; Engineering, UX, Controls, and Operations &mdash; to deliver complex, multi‑release initiatives on time and within scope.</li><li>
Own and refine the backlog for one or more product areas; prioritize work using data, client feedback, and business impact.</li><li>
Partner with product delivery and commercialization teams to articulate the value proposition and enable go‑to‑market, including packaging, pricing inputs, and readiness.</li><li>
Serve as a functional subject matter expert on product capabilities, conduct demos and walkthroughs for internal stakeholders and leadership.</li><li>
Proactively communicate status, risks, and issues with clear mitigation plans; drive decision-making and unblock delivery.</li><li>
Leverage user research and product analytics to identify friction points, inform roadmap decisions, and measure outcomes.</li><li>
Ensure compliance with internal controls and relevant payments standards and rules as features evolve.</li></ul><p>
</p></div><div><b>Required qualifications, capabilities, and skills</b></div><div><ul><li>
5+ years of experience (or equivalent expertise) in product management or closely related roles.</li><li>
Proven ability to deliver against a product roadmap, including backlog management, prioritization, and issue/defect resolution.</li><li>
Demonstrated success collaborating with cross‑functional teams to drive measurable business outcomes.</li><li>
Excellent verbal and written communication skills with the ability to simplify complex topics for diverse audiences.</li><li>
Data‑driven mindset; comfortable interpreting product metrics and using insights to guide decisions and trade‑offs.</li></ul><p>
</p></div><div><b>Preferred qualifications, capabilities, and skills</b></div><ul><li>
Prior payments experience across one or more rails or use cases (e.g., ACH, RTP, Wires, Card, Cross‑border).</li><li>
Working knowledge of APIs, modern engineering practices, and the Agile product development lifecycle.</li><li>
Experience leveraging data to understand user behavior, define KPIs, and evaluate experiments or A/B tests.</li><li>
Up‑to‑date awareness of emerging FinTechs and payments industry trends, with the ability to integrate relevant advancements into product strategy.</li><li>
Demonstrated ability to engage directly with clients, understand needs, and resolve complex issues efficiently.</li><li>
Familiarity with risk and controls in financial services products.</li></ul></div><div><br>
</div><div></div><br>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
A part of the Commercial &amp; Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.</div><div><br>
<br>
</div><div>Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.</div></div>

Senior Product Associate, Concourse — Payments

<div><b>JOB DESCRIPTION</b><br>
<div>
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.</div><div><br>
As a Product Manager in Merchant Services supporting SMBs, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.</div><div>
</div><div>The role of Product Manager for Point-of-Sale represents a high-impact, strategic position within the firm. This position sits at the intersection of hardware, software, payments technology, and business operations, requiring an individual who can synthesize complex technical requirements with merchant needs and business objectives. The incumbent will be responsible for owning the complete product lifecycle of POS hardware offerings&mdash;from initial concept development through production, market launch, and ongoing optimization based on customer feedback and performance data.</div><div><br>
</div><div><div><b>Job responsibilities</b></div><div>
</div><div><ul><li>Develops a product strategy and product vision that delivers value to customers related to point-of-sale solutions to support SMBs
</li><li>Drives the development and launch of innovative hardware and software solutions tailored to the evolving needs of SMBs across North America</li><li>
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap</li><li>
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition</li><li>
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability</li><li>
Develops and communicates a compelling product vision, effectively engaging with executive stakeholders through the new product development process</li></ul><p>
</p></div><div><b>Required qualifications, capabilities, and skills</b></div><div><ul><li>
5+ years of experience or equivalent expertise in product management or a relevant domain area having worked on or launched at least one point-of-sale product for SMBs</li><li>
Advanced knowledge of the product development life cycle, design, and data analytics having direct experience with hardware certification with card brands and payment solutions</li><li>
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management</li><li>
Proven track record of driving product adoption and growth for point-of-sale hardware and software solutions &bull; Possesses in-depth knowledge of accessibility standards and best practices for hardware and software solutions, serving both B2B and B2C customers across North America.</li></ul><p>
</p></div><div><b>Preferred qualifications, capabilities, and skills</b></div><div>
</div><ul><li>Demonstrated experience working with AI tools such as natural language processing platforms, data analytics solutions, and automation software.</li><li>Ability to apply AI technologies to streamline workflows, enhance decision-making, and improve productivity within a business environment.</li><li>Demonstrated prior experience working in a highly matrixed, complex organization</li></ul><div><br>
</div></div><div></div><br>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Point-of-Sale Product Manager - Payments - Vice President

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