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program manager (automotive oem)

program manager c ussocom

Culmen International, LLC

<div>About the Role:<div></div><div> 
Culmen International is seeking a Project Manager for USSOCOM support at MacDill AFB in Tampa, FL.</div><div>
</div><div>
The Project Manager will assist the government with the initiation, planning, execution and closure of projects for new capabilities in the SOCOM Information Environment (SIE) in support of USSOCOM requirements</div><div></div><div><div> 
USSOCOM requires comprehensive program support encompassing:</div><ul><li>
Strategic planning and resource planning</li><li>
Program management and administration</li><li>
Quality assurance development and reporting</li><li>
Contract Data Requirements List (CDRL) review</li><li>
Strategic resource planning support (e.g., POM submissions, spend plans)</li><li>
Budget execution support, including funding document processing and invoice review</li><li>
Technical and application assessment support</li></ul></div> 
<div></div>
What You&rsquo;ll Do in Your New Role:
<ul><li>Assist the government with the initiation, planning, execution and closure of projects for new capabilities in the SOCOM Information Environment (SIE)</li><li>
Serve as the primary interface between the Government customer and contractor team</li><li>
Develop and execute strategic plans, resource plans, and program objectives aligned with USSOCOM mission requirements</li><li>
Manage and administer project operations, ensuring compliance with contract requirements</li><li>
Oversee development and implementation of quality assurance processes and reporting</li><li>
Review, manage, and ensure timely submission of all CDRLs and deliverables</li><li>
Support and manage strategic resource planning processes, including POM submissions and spend plans</li><li>
Oversee budget execution activities, including funding document processing and invoice review</li><li>
Lead technical and application assessments to support project's performance and continuous improvement</li><li>
Manage project's scope, schedule, cost, and performance to ensure successful execution</li><li>
Identify risks and implement mitigation strategies</li><li>
Provide leadership, direction, and coordination to program staff and subcontractors</li><li>
Support project's reviews, briefings, and stakeholder engagements</li></ul> 
<div></div>
Required Qualifications:
<ul><li>Relevant experience supporting related Government agency may be substituted in lieu of formal education</li><li>
Experience supporting USSOCOM or similar DoD organizations</li><li>
Demonstrated experience managing Government contracts and contractor personnel</li><li>
Experience with project planning, resource management, and budget execution processes</li><li>
Familiarity with CDRLs, quality assurance reporting, and contract compliance requirements</li><li>
Strong leadership, organizational, and communication skills</li><li>
Ability to engage effectively with senior Government stakeholders</li><li>
Active Top Secret Clearance</li><li>
PMI Project Management Professional required</li></ul> 
<div></div>
Desired Qualifications: 
<div></div>
About the Company:
<div>
Culmen International is committed to enhancing international safety and security, strengthening homeland defense, advancing humanitarian missions, and optimizing government operations. With experience in over 150 countries, Culmen supports our clients to accomplish critical missions in challenging environments.</div><div></div><ul><li><div> 
Exceptional Medical/Dental/Vision Insurance, premiums for employees are 100% paid by Culmen, and dependent coverage is available at a nominal rate (including same or opposite sex domestic partners)</div></li><li>
401k &ndash; Vested immediately and 4% match</li><li>
Life insurance and disability paid by the company</li><li>
Supplemental Insurance Available</li><li>
Opportunities for Training and Continuing Education</li><li>
12 Paid Holidays</li></ul><div> 
</div><div>To learn more about Culmen International, please visit www.culmen.com</div><div></div><div> 
At Culmen International, we are committed to creating and sustaining a workplace that upholds the principles of Equal Employment Opportunity (EEO). We believe in the importance of fair treatment and equal access to opportunities for all employees and applicants. Our commitment to these principles is unwavering across all our operations worldwide.</div></div>

Project Manager (SOCOM)

KASTELLUM Group, LLC

<div>
 
 Responsibilities
 
 
 
 International Special Operations Forces Integration and Assessment SME The International Special Operations Forces Integration and Assessment SMEs are responsible for a range of activities in support of the Engagement Branch. Specific responsibilities include drafting and maintaining supporting country plans, supporting the planning, coordination and execution of international engagement events and supporting the management and maintenance of all Memorandum of Agreement/Memorandum of Understanding (MOA/MOU) in support of J3-I personal exchanges. These activities ensure the Division maintains fidelity of its efforts and investment of resources, the efforts remain integrated with the broader USSOCOM Enterprise and are annually assessed and evaluated for Return on Investment (ROI). Tasks include:
 
 
 <ul>
 <li>
 Assist in drafting, staffing, and coordinating plans, roadmaps, MOA/MOUs in accordance with USSOCOM partnership plan and Commander&rsquo;s guidance.
 </li>
 <li>
 Process, coordinate, and track to completion all staffing actions regarding international negotiations between USSOCOM and partner nations for Foreign Liaison Officer/ Exchange Officer (FLO/EXO) presence; prepare engagement plans to ensure /FLO/EXO talking points are included in Key Leader Engagements (KLEs).
 </li>
 <li>
 Draft and maintain country plans for J3- partner nations that outline USSOCOM and respective partner nations Operations, Activities and Investments (OA&amp;Is).
 </li>
 <li>
 Conduct liaison with TSOCs and relevant Headquarter Directorates to ensure country plans are aligned with TSOCs and HQ priorities and objectives.
 </li>
 <li>
 Provide quarterly updates and annual assessment of J3-I country plans.
 </li>
 <li>
 Coordinate with other J3-I branches and sections to collect and maintain accurate information regarding J3-I country plans.
 </li>
 <li>
 Provide Subject Matter Expert support to planning and coordinating international engagement events.
 </li>
 <li>
 Support development and staffing of engagement plans and strategies which support negotiation of MOAs for new countries.
 </li>
 <li>
 Maintain a database of all USSOCOM international agreements affecting J3-I exchange and liaison officers and SOLO placement.
 </li>
 <li>
 Prepare staff packages for Chief of Staff-level approval for all J3-I related international agreements.
 </li>
 <li>
 Perform close-out and escort duties as part of the Division&rsquo;s Security Procedure. Required:
 </li>
 <li>
 Master&rsquo;s degree in international relations, economics, or related field.
 </li>
 <li>
 Graduate of Dept. of State Foreign Service Institute or equivalent US military program of instruction.
 </li>
 <li>
 Served as Foreign Service or Foreign Area Officer with 10+ years&rsquo; experience as a member of a US embassy country team, deployed developmental worker, or other member of Dept. of State or US Agency for International Development.
 </li>
 <li>
 3 years&rsquo; experience in a federal agency, GCC, or service headquarters in policy development, international agreements, and strategy.
 </li>
 <li>
 2 years&rsquo; experience or academic coursework in negotiations. Acceptable example would be experience negotiating Memos of Agreement or Understanding
 </li>
 <li>
 Current Top Secret clearance and eligible for SCI access.
 </li>
 </ul>
</div>

International SOF Integration & Assessment SME (SOCOM) with Security Clearance

USAA

<div><div><div>Job ID</div><div>
R0118390</div></div>
<div><div>Date posted</div><div>
06/17/2026</div></div></div>
 <div>Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
We are seeking a dedicated Claims Litigation Manager- Auto.
This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week.
What you'll do:
This individual contributor role is responsible for managing moderately complex litigation arising out of the auto or property contract in compliance with state laws and regulations, to include creating strategy for defense or settlement, evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution. Accountable for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice and empathy.<ul><li>
Manages moderately complex litigation to include serious injury or property damage, questionable damages, questionable liability and questionable coverage issues.</li><li>
Applies intermediate knowledge of claims litigation processes.</li><li>
Proactively manages litigation and acts as liaison with members, internal and external counsel.</li><li>
Clearly documents litigation strategy, litigation budget, investigation, evaluation, negotiation, settlement, and trial decisions.</li><li>
Represents USAA at mediations, case conferences, and/or trials.</li><li>
Reviews, audits, and approves legal fees and expenses.</li><li>
Partners and/or directs law firm vendors to facilitate timely lawsuit resolution.</li><li>
Holds law firm vendors accountable for following Defense Counsel Litigation Handling Requirements.</li><li>
Recognizes and solves routine and intermediate issues arising out of legal case management.</li><li>
Follows practices and processes to achieve results to positively impact the quality, timeliness and effectiveness of the team; proactively identifies opportunities to improve processes.</li><li>
Interacts with membership, attorneys and management to advise on moderately complex litigation.</li><li>
Ensures members receive high levels of service from themselves and law firm vendors.</li><li>
May act as an informal resource for team members.</li><li>
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>
What you have:<ul><li>
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>
4 years work experience handling auto liability and first party claims or progressive experience in litigation.</li><li>
2 years customer contact experience.</li><li>
Claims adjusters license in assigned state or ability to obtain license within 3 months.</li><li>
Demonstrated negotiation and customer service skills.</li><li>
Excellent communication skills with experience as an effective liaison between partners, members, outside counsel and management.</li><li>
Knowledge of P&amp;C policies state laws.</li><li>
Knowledge of regulatory compliance related to claims and claims litigation.</li><li>
Experience handling large losses auto, property or commercial.</li><li>
Knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.</li></ul>
What sets you apart:<ul><li>
5+ years' experience handling casualty liability claims to include bodily injury and uninsured/underinsured motorist bodily injury claims.</li><li>
2+ years' direct handling of Auto Bodily Injury and Uninsured/Underinsured Motorist Litigation to resolution.</li><li>
Familiarity with injury claims litigation processes</li><li>
Experience working injury claims in Georgia and South Carolina</li><li>
Continuing Education to include any relevant insurance designations (SCLA, CPCU, AIC, etc.</li><li>
US military experience through military service or a military spouse/domestic partner</li></ul>
Compensation range: The salary range for this position is: $85,040 - $162,550.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div>

Claims Litigation Manager- Auto

Affinitiv

<div>Join our award-winning A-Team!

Ready to produce exceptional results with exceptional people? Get in touch, we would love to get to know you.

Affinitiv is the largest provider of end-to-end, data-driven marketing and software solutions exclusively focused on the automotive customer lifecycle. Backed by 20+ years of automotive and marketing expertise, we pride ourselves on being the go-to experts in the industry. Not only do we work with over 6,500 dealerships and every major manufacturer in the country, we're well-versed in OEM standards and the intricacies of a dealership or group's local business.

Reporting to a Program Director on the OEM Program Team, Affinitiv seeks a self-motivated, highly organized, results-focused, and detail-oriented Program Manager who is proactive and passionate about the Company's products and clients. To succeed in this position, candidates should have exceptional communication and problem-solving skills and be resourceful, analytical, and adaptable with the ability to build rapport with all team members. The Program Manager is responsible for implementing the strategy set by the Account Management team and owns overall success for the assigned OEM initiatives.

Position Responsibilities:
<ul>
<li>Coordinate engineering and operations efforts:</li>
</ul><ul><li><ul><li>Manage feature requests and write business requirements</li>
<li>Prioritize engineering tasks with internal and OEM stakeholders</li>
<li>Coordinate system updates for new model years, including service plan, VMG and accessory trigger updates</li>
</ul></li><li>Coordinate national product and major feature launches:</li>
<li><ul><li>Plan pilots with Account Management Team and delivery departments, including setting objectives and success criteria</li>
<li>Coordinate training for OEM corporate, OEM field and dealers, Affinitiv internal and external field reps, and support reps</li>
<li>Plan rollout with Account Team and delivery departments and set up feedback loop</li>
</ul></li><li>Responsible for providing internal and OEM reporting:</li>
<li><ul><li>Account success metrics</li>
<li>Internal executive-level reports on program success metrics</li>
<li>Monthly and/or ad hoc reports to OEM as needed</li>
<li>Coordinate client quarterly business reviews (QBRs) in partnership with Account Management Team</li>
<li>Coordinate client executive business reviews (EBRs) in partnership with Account Management Team</li>
</ul></li><li>Partner with delivery departments and Account Management Team to document and maintain, as needed, the following:</li>
<li><ul><li>Release notes (as well as disseminate to various audiences including OEM Corporate, OEM field, dealers, and internal and external field representatives)</li>
<li>Online training materials for dealers, field representatives, and OEM personnel</li>
<li>OEM integrations (e.g. file feeds and APIs)</li>
<li>Program-specific feature/reporting logic and other program-specific considerations</li>
</ul></li><li>Meeting and schedule management</li>
<li><ul><li>Schedule internal meetings as well as draft, store, and disseminate notes</li>
<li>Schedule OEM stakeholder meetings as well as draft, store, and disseminate notes</li>
<li>Maintain monthly meeting calendar in partnership with other team members and the Account Management Team</li>
<li>Lead weekly internal cross-department status calls</li>
</ul></li><li>Contribute to and uphold quality standards at Affinitiv</li>
<li><ul><li>Complete program review for OEM-specific features to confirm functionality against business requirements where possible</li>
<li>Ensure customer communications either authored or reviewed by Program Manager are professional and positively represent the Company</li>
</ul></li><li>Escalation support for OEM:</li>
<li><ul><li>Handle support escalations from OEM and field reps</li>
</ul></li>
</ul> Position Requirements:
<ul>
<li>4-year college degree or commensurate experience</li>
<li>Client-facing skills:</li>
<li><ul><li>3+ years external client management skills required</li>
<li>Track record of building strong, trusted client relationships preferred</li>
<li>Experience assisting sales teams</li>
<li>Experience managing SaaS client relationships preferred</li>
</ul></li><li>Technology skills:</li>
<li><ul><li>Understanding and experience with standard SDLC processes and methodologies</li>
<li>Exceptional critical reasoning skills</li>
<li>Moderate or better skills in Excel</li>
<li>Experience with Jira a plus</li>
</ul></li><li>Communication Skills:</li>
<li><ul><li>Excellent written and verbal communication skills</li>
<li>Experience analyzing business requirements</li>
<li>Experience writing functional requirements</li>
<li>Ability to work both independently and in a team environment</li>
<li>Ability to communicate effectively with technical and non-technical audiences</li>
<li>Must be comfortable presenting to clients and executive leadership teams</li>
</ul></li><li>Experience in the automotive industry a plus</li>
<li>Experience providing software consulting services a plus</li>
</ul>
Work from Here

At Affinitiv, we have the best of both worlds. Our team members have embraced remote work and our Work from Here program allows for remote working and the utmost flexibility while keeping in person collaborating thriving in a safe work environment. Our Work from Here approach gives team members a choice to work on campus or remote, leaders can hold in person or virtual team meetings to collaborate and cultivate relationships.

Affinitiv knows you have interests outside of work, which is why we offer a comprehensive benefits package that includes medical, dental, vision and 401K effective day 1 just to name a few. We also offer generous PTO so you can enjoy off time with family and friends.
At Affinitiv, we celebrate diversity, equality, and an inclusive environment.

Affinitiv is committed to providing an environment of mutual respect where equal employment opportunities are extended to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

All aspects of employment are decided on the basis of qualifications, competence, merit, and business needs. Affinitiv is proud to be an equal opportunity employer.</div>

Program Manager (Automotive OEM)

University of South Florida

<div>The University of South Florida (USF), a member of the American Athletic Conference, is currently accepting applications for the position of Senior Photographer. The position will be housed in the athletics external services department, reporting to the Assistant Vice President, Creative &amp; Brand Strategy. The selected candidate will work in a highly collaborative environment to deliver creative photo assets for assigned sport teams, events and departmental needs. Position will oversee a pool of interns that they help cultivate to advance and maintain brand identity through original and creative content. Candidate will work in a highly collaborative environment to advance the brand of USF Athletics and the university. 
 
Reporting to the Assistant VP / Creative &amp; Brand Strategy, the Sr. Photographer will plan, shoot, edit and tag all photography for the University&rsquo;s Athletic Department to support the success of the University&rsquo;s various NCAA Division 1 intercollegiate teams. This position involves leading a team of student interns, coordinating photo shoots, editing photos captured to create engaging content for various platforms such as social media, websites and archival processes. The position works closely with coaches, athletes, and other staff members throughout the athletic department to ensure that the photo content aligns with the department's branding and marketing goals. Additionally, the role will provide oversight of the internship program, inclusive of recruitment and training, while assisting with the organization of current equipment &amp; plan for future equipment needs, and staying up to date with industry trends and best practices in photography. May be required to work non-traditional work hours in the evenings and/or weekends, inclusive of travel, as assigned.</div>
 <div><ul><li>Shoot and edit engaging photo content for assigned games, events, recruits and departmental needs, adhering to brand guidelines to enhance the South Florida Athletics brand based upon institutional knowledge and/or industry standard knowledge.
</li><li>Work collaboratively with the Creative Project Manager on ensuring coverage for games and departmental needs, inclusive of freelance recommendations or scheduling while managing a budget for such requests.
</li><li>Lead and collaborate with other content creators, team personnel, communications &amp; social media staff to create and produce photo content concepts.
</li><li>Recruit, train and lead intern staff around photography best practices including photo metadata tagging, studio and action photography
</li><li>Plan, organize and execute yearly photo shoots specifically for marketing, promotion, broadcast, and in-stadium purposes, as needed, customizing for target audience and platform.
</li><li>Assist with tagging and metadata on images for organizational archival efforts.
</li><li>Special projects and assignments as business dictates.
</li><li>Performance of other duties and responsibilities as required, assigned or requested by your supervising administrator, department head or senior administrators.
</li><li>May be required to work non-traditional work hours in the evenings and/or weekends, inclusive of travel, as assigned.</li></ul></div>
 <div><ul><li>Minimum Qualifications: Bachelor&rsquo;s degree in telecommunications, communications, marketing, public relations, digital media or related field, with one to three years of experience in related positions. Strong familiarity with photography (action and studio) and photo editing, specifically the Adobe Creative Suite. Ability to work in a fast-paced environment and manage multiple projects effectively with tight deadlines. Previous experience working with photography, photo equipment &amp; editing software. 
</li><li>Preferred Qualifications: Bachelor&rsquo;s degree and two years&rsquo; experience working in college athletics or professional sports. Strong working knowledge and demonstrated experience with photography. Excellent written and verbal communication skills. Working knowledge of Adobe and photo best practice software.
</li><li>Degree Equivalency Clause: Four years of direct experience for a bachelor&rsquo;s degree.
 
<ul><li>Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
</li><li>SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
</li><li>A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
</li><li>(a) Two years of direct experience for an associate degree;
</li><li>(b) Four years of direct experience for a bachelor&rsquo;s degree;
</li><li>(c) Six years of direct experience for a master&rsquo;s degree;
</li><li>(d) Seven years of direct experience for a professional degree; or
</li><li>(e) Nine years of direct experience for a doctoral degree
</li><li>Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
</li><li>Minimum Qualifications that require a high school diploma are exempt from SB 1310.</li></ul></li></ul></div>
 <div>Working at USF
With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF&lsquo;s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida&rsquo;s best large employers, ranked No. 1 among the state&rsquo;s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
About USF
The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News &amp; World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF&rsquo;s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu .
Compliance and Federal Notices
This position may be subject to a Level 1 or Level 2 criminal background check.
Applicants have rights under Federal Employment Laws :
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
Family and Medical Leave Act (FMLA)
Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
Equal Employment Opportunity
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.</div>

Sr. Photographer

Progress Residential

<div>Your career has a home here.
Ready to make an impact with a dynamic, forward-thinking company?
As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents &ndash; and an empowering, people-first culture for our team members. That&rsquo;s why, for two years in a row, our employees have voted Progress a certified Great Place to Work&reg;.
Why join Progress?
As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We&rsquo;re looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful.
Want to learn more?
Text &ldquo;ProgressJobs&rdquo; to 25000 to chat with Kate, our AI Recruiting Assistant. She can help you explore open roles, apply, and answer your questions in real time.
Position Summary: 
The Service Manager is a member of the Property Management team and is primarily responsible for effective and efficient management of all open service jobs and preventative maintenance for our occupied homes. This position provides leadership and daily management over an assigned area and team responsible for single-family rental homes and the residents who occupy them. Service Manager jobs may be all encompassing (internal execution, execution with vendors, execution specific to Housing Choice Program requirements) or be assigned to one of the 3 areas cited as a primary area of focus. 
 
Essential Functions:<ul><li>
Demonstrate a working knowledge of lease documents and resident rules and regulations</li><li>
Manage Service jobs to provide outstanding customer service and timely resolution to resident requests on occupied homes</li><li>
Monitor and manages response times, resident satisfaction and the overall productivity and efficiency within their portfolio</li><li>
Review schedules and approves third party vendors, vendor pricing, resident charge backs and invoices for completed work</li><li>
Provides technical support to service technicians to ensure proper diagnosis and repair of all service jobs</li><li>
Ensure that all required training is completed in a timely manner for self and all team members supervised, while administering and ensuring compliance with technical training program for the service team</li><li>
Follow-up on service orders to ensure resident satisfaction with the work completed and works to resolve issues with dissatisfied customers</li><li>
Manage and execute semi-annual home inspection program to improve resident satisfaction, control unit turn costs and maximize average length of lease occupancy</li><li>
Conduct other property visits for the purposes of occupancy and lease compliance checks, posting notices, coordinating utilities, eviction lockouts, etc.</li><li>
Comply with the Company&rsquo;s national procurement policy and program, while managing fleet and fleet stock accordingly</li><li>
Oversee vendors to ensure the best possible outcome on service requests, that residents are highly satisfied, and expenses and costs stay within stated company targets, while controlling costs by overseeing maintenance and service jobs, accurately track and report work</li><li>
Comply with all Company applicable health and safety rules and regulations, as well as ensure all properties are compliant with local, state, and federal health and safety laws</li><li>
Coordinate activities to maximize the efficiency of all processes</li><li>
Ensure that workplace safety standards and practices are always upheld</li><li>
Performance management of personnel including, reviews, career advancement path, corrective action, mentoring and performance improvement plans</li><li>
Communicate effectively with Service Director and Portfolio Operations Director as well as with tenants, owners, and agencies via telephone and email regarding any issues that arise relating to HQS inspections, as needed</li><li>
As needed, initially inspect, and reinspect Housing Choice Program properties (example-Section 8) annually for compliance with all applicable regulations and policies, including those of Housing and Urban Development (HUD) and the city&rsquo;s Housing Quality Standards (HQS) local building codes and zoning ordinances. Conduct in person inspections/communicate with Housing Choice Program governmental representatives.</li><li>
Properly reports deficiencies, determines who is responsible for repairs, and establishes deadlines for completion of work; documents findings and conducts follow-up inspections to ensure that repairs are finished by deadline</li><li>
Documents, in writing, necessary work to be completed for units to meet standards and codes</li><li>
As assigned, completes the necessary paperwork for newly qualified Progress Choice Homes; performs related duties and responsibilities required and as assigned for these programs.</li><li>
Be knowledgeable of local HUD program rules and changes to ensure compliance in conjunction with the Progress centralized Housing Choices and Rental Regulations department.</li><li>
Develop and maintain positive relationships with local market team members as well as all relationships with Housing Authorities within your assigned region, under the guidance of Progress Residentials&rsquo; centrally based Housing Choice and Rental Regulations department.</li><li>
Carry out other duties as assigned that are in the best interests of the company while being a champion for Progress Residential&rsquo;s Core Values.</li></ul>
Qualifications<ul><li>
5 or more years of experience managing service, operations and maintenance in multi-family, single family, military housing or equivalent</li><li>
High School Diploma or equivalent required</li><li>
EPA certified to handle refrigerants</li><li>
Valid Driver's License required</li><li>
Available to work flexible hours which may include some weekends and evenings</li><li>
Available to offer support for after-hours service technicians and / or vendors</li><li>
Ability to review and understand cost estimates and scopes of work and in tune with current labor rates in given MSA</li><li>
Effective communication skills, ability to work with General and Sub-Contractors on scope, price and schedule</li><li>
Ability to effectively schedule and manage multiple contractors/crews at various locations within a given geographic area</li><li>
Extensive knowledge of Plumbing, Electrical, HVAC, Flooring, Appliances, Landscaping and Irrigation Systems as they relate to residential homes</li><li>
Understanding of general IBC building codes and rental property health and safety regulations.</li><li>
Strong customer service skills and must be able to address customer&rsquo;s concerns professionally</li><li>
Strong skills with MS office products including Excel</li><li>
Ability to manage remote administrative assistance</li><li>
SalesForce and/or Yardi experience strongly preferred</li><li>
Proven record of working independently and with minor supervision</li><li>
Ability to work in a fast-paced team environment
</li><li>Manage vendor relations, on-board new vendors, and negotiate pricing</li><li>
Manage larger project outside scope of subordinates</li><li>
Manage subordinate assigned fleet vehicles and inventory</li></ul>
What you can expect from us:<ul><li>
Competitive Compensation - Including performance-based bonuses that reward your contributions.
</li><li>Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.</li><li>
Generous Time Off &ndash; Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.
</li><li>Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.
</li><li>A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.
</li></ul>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent&rsquo;s supervisor at any time based upon Company need.
Employment with Progress Residential is conditional on a satisfactory background and drug screen.
Progress Residential is a proud Equal Opportunity employer, m/f/d/v.
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Service Manager

Park Pointe Properties

We are seeking an experienced and motivated Property/Business Manager to oversee a 200-unit apartment community in the Mid Town / Tampa area. The ideal candidate is a self-starter with strong leadership, financial, and operational management skills who is committed to maintaining a high-performing community.Key Responsibilities<ul><li>Develop, administer, and maintain systems to effectively manage the community.</li><li>Prepare and submit weekly owner reports.</li><li>Manage and obtain bids for capital improvement projects.</li><li>Ensure proper procedures are followed when ordering materials and services.</li><li>Calculate operating expense pass-throughs and common area maintenance and in unit charges.</li><li>Serve as the primary point of contact for resident concerns and resolve tenant issues.</li><li>Review and settle questionable tenant charges.</li><li>Ensure the financial stability and performance of the property.</li><li>Review and approve invoices for assigned properties.</li><li>Conduct weekly property inspections and tours.</li><li>Coordinate subcontractor activities and oversee maintenance contracts.</li><li>Ensure all vendors provide current certificates of insurance.</li><li>Supervise tenant improvement projects and verify proper billing of construction-related fees.</li><li>Manage, train, and develop on-site staff.</li><li>Assist with apartment marketing and leasing activities as needed.</li><li>Communicate unusual property issues to ownership promptly and provide recommended solutions.</li><li>Complete special projects, reports, and assignments as requested.</li><li>Ensure compliance with Fair Housing regulations and HUD guidelines.</li><li>Maintain occupancy levels of 95% or higher while maximizing rental revenue in line with the current market.</li><li>Perform other duties as assigned.</li></ul>Qualifications<ul><li>Minimum of 2 years of on-site property management experience at the Manager level.</li><li>Strong leadership and team management skills.</li><li>Excellent verbal and written communication abilities.</li><li>Proven ability to manage budgets, operations, and resident relations.</li><li>Strong organizational and problem-solving skills.</li><li>Self-motivated with the ability to work independently.</li><li>Knowledge of Fair Housing and HUD regulations preferred.</li></ul>What We're Looking For<ul><li>Self-Starter</li><li>Professional and Dependable</li><li>Detail-Oriented</li><li>Customer Service Focused</li><li>Results-Driven</li></ul>To Apply: Please email your resume for consideration and interview scheduling.We are an Equal Opportunity Employer.Job Type: Full-timePay: $24.00 - $26.00 per hourBenefits:<ul><li>Employee discount</li><li>Paid time off</li><li>Referral program</li></ul>Work Location: In person

Property/Business Manager needed for Westshore/Mid Town Apartment Community

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