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development operations manager

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operations administrative coordinator

program operations manager

The Next IT Girl

Engagement Type: Part-TimeTime Commitment: Approximately 20 hours/week maximum during active programmingCompensation: $25/hourStart Date: June 2026Location: Hybrid (based in Indianapolis)Reports to: Program Director*This role is aligned with the school-year program calendar (January - May and August - December). Hours may decrease or pause during summer months unless additional program contracts are secured.*Overview:​The Program Operations Manager is the operational backbone for our programs, including IT Girl Clubs, within their assigned city. Reporting to the Program Director, this role owns the execution, coordination, and logistics of programming, ensuring facilitators, materials, schedules, partners, and volunteers (if applicable) are fully prepared. This role will work directly with our Program Director to develop the program delivery agenda and materials and liaise/coordinate with partners, facilitators, and volunteers (if applicable) to ensure successful program delivery. The Program Operations Manager is accountable for the successful execution of monthly IT Girl Club sessions or other programs at assigned schools or in communities, ensuring all logistical, staffing, and operational elements are completed on time and to standard. This is a great opportunity for a creative and enthusiastic professional looking to help shape the vision of a promising non-profit and is inspired by the potential of students. Successful candidates are solutions-oriented, program managers, technology savy, entrepreneurial and passionate about technology education. ​Key Responsibilities:Program Management, Operations &amp; Logistics:<ul><li>In collaboration with the Program Director effectively plan and execute in-person program sessions led by facilitators, managing all logistics from start to finish to ensure everything runs smoothly and students have a great experience</li><li>In collaboration with the Program Director support the progress of the school partner on-boarding checklist materials that include consent waivers, student information, technology materials, consumables, and other required materials</li><li>Manage and support program facilitators to deliver successful programming by:</li><li>Acting as point of contact for assigned schools for coordination of facilitators, program schedules, off-site field trips, etc.</li><li>Maintaining program calendars and deadlines</li><li>Having consistent communications with facilitators and to ensure readiness and successful execution of program activities</li><li>Facilitate programs if/when unforeseen circumstances requires facilitators to not be present</li><li>Manage the volunteer pool to ensure understanding of their responsibilities pre, during, and after session and ensure their readiness.</li></ul>Program Data Collection &amp; Evaluation:<ul><li>Manage and track facilitator collection of student information, including program attendance and engagement at the end of each session.</li><li>​Track and collect student projects and artifacts from programs at the end of the each session or semester</li></ul>Student Culture, Learning &amp; Outcomes Management:<ul><li>Set expectations for a classroom culture that reflects TNIG&rsquo;s values and ensure facilitators are meeting expectations</li><li>Routinely analyze data and LMS assets to evaluate student engagement and successful delivery of program.</li></ul>Required Qualifications and Skills:<ul><li>Bachelors degree in technology, education, organizational leadership or related field</li><li>At least 5 years of program management experience in the nonprofit, technology, or education sector</li><li>A strong passion for the nonprofit's mission and commitment to creating a positive impact within the community.</li><li>Comfortable representing an organization in the community</li><li>Experience organizing and supporting community events</li><li>Detail-oriented and data-loving</li><li>Excellent organizational and management skills to oversee multiple programs simultaneously.</li><li>Strong communication and interpersonal abilities to build relationships and represent the organization professionally.</li><li>Ability to collaborate with and work effectively on a multicultural team</li><li>Ability to prioritize, organize, and delegate effectively</li><li>Ability to receive feedback and engage in continuous self-improvement</li><li>Ability to adapt to a dynamic, fast-paced, rapidly-changing and often ambiguous work environment</li><li>Firm belief in personal accountability, producing measurable outcomes, and sustaining high expectations</li><li>Proficient in Google Suite, Slack, , and Learning Management Systems</li><li>Experience working in a remote environment and use of requisite tools (i.e. video conferencing, messaging, etc.)</li></ul>Preferred Qualifications and Attributes:<ul><li>An enthusiastic leader passionate about equity, education and technology, and eager to help shape the future of students</li><li>Adept at relationship building and community engagement</li><li>Familiarity with local technology or education resources and networks within the community is advantageous.</li><li>High comfort level with technology and/or technology concepts</li><li>Fundamental understanding of core technology concepts:</li><li>AI, HTML/CSS, Data Science, Cybersecurity, UX/UI Design</li><li>Background in student learning, pedagogy and/or curriculum development</li><li>Background in management, workshop / classroom facilitation and/or professional development</li><li>Superior interpersonal, customer service and community relationship-building abilities</li><li>PMP certification</li></ul>Commitment:<ul><li>Part-time role</li><li>Maximum 20 hours per week</li><li>Primary work schedule 9:00AM - 1:00PM</li><li>Hybrid schedule; required travel to program sites</li></ul>Compensation:<ul><li>$25/hour, 20 hours a week</li><li>This role is classified as a W-2 position</li></ul>Benefits of Working at The Next IT Girl:<ul><li>Hybrid work model (1 day in-person a week)</li><li>Flexible Schedule</li></ul>Background Check Disclosure:All positions at TNIG require at least some interaction with minors (see list of duties for specific details). Therefore, candidates must undergo a background check to ensure the safety of the youth we serve. Candidates will be informed about the background check process and will have the opportunity to discuss any relevant issues.Required: Must have reliable transportation or car and validate driver's license for work travelAll applicants will be considered. Only those selected for an interview will be contacted. The Next IT Girl is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, disability, age, religion, sexual orientation, or national or ethnic origin.Pay: $25.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Work Location: Hybrid remote in Indianapolis, IN 46204

Program Operations Manager

MHAI/Emberwood Center

Job DescriptionJob Title: Development Operations Manager Department: Administration/AAPE/OperationsReports to: Stephanie Anderson Hours per week: 40Exempt/Non Exempt: Exempt Work location: In-office required approximately 80% of scheduled work time, with flexibility to work from home up to 20%.Purpose/ScopeThe Development Operations Manager serves as a cross-functional, gap-filling role within the Operations Team, supporting the organization and all programs by helping ensure day-to-day operational continuity, responsiveness, and high-quality internal service. This position acts as a bridge across key operations functions&mdash;providing primary support to development operations while also assisting with administrative and coordination needs in IT, purchasing, fiscal/finance processes, marketing support, clerical operations, and executive/administrative support to the Chief Operating Officer.Job SummaryThe Development Operations Manager provides operational and administrative leadership and hands-on support to keep core internal functions running smoothly across the organization. Working closely with the Operations Team and program staff, the role strengthens development operations through coordinated support of complex organizational systems, calendars, documentation, data and reporting support, and process follow-through. As organizational needs shift, the position flexes to cover priorities across IT coordination, purchasing and vendor support, finance-related administrative tasks, marketing and communications support, clerical coverage, and executive assistant functions for the Chief Operating Officer&mdash;ensuring timely execution, consistent customer service, and well-documented, efficient workflows.Qualifications:<ul><li>Highly organized, detail-oriented, and able to manage multiple concurrent priorities with minimal supervision.</li><li>Strong customer service mindset with the ability to communicate professionally with sponsors, exhibitors, vendors, and internal stakeholders.</li><li>Demonstrated ability to maintain accurate records, handle confidential information, and exercise sound judgment.</li><li>Comfortable learning and supporting technology systems (e.g., CRM, e-commerce platforms, Microsoft 365, shared drives) and troubleshooting basic user issues.</li><li>Process-minded with the ability to document workflows, track tasks to completion, and identify improvements.</li><li>Systems-focused mindset with the ability to understand complex organizational systems, see interdependencies across teams, and support integration of work through clear processes, documentation, and coordinated handoffs.</li><li>Collaborative team player who can flex between administrative, development, marketing, IT coordination, and finance-related support tasks.</li><li>Experience with fundraising/development work&mdash;or a strong desire to learn fundraising best practices and support donor stewardship and campaign activities.</li></ul>Requirements:&middot; Bachelor&rsquo;s degree in business, nonprofit management, communications, or related field, or equivalent combination of education and experience.&middot; 3+ years of experience in operations, administrative support, development operations, or a related coordination role is preferred.&middot; Proficiency with Microsoft 365 (Outlook, Excel, Word, Teams) and comfort using shared files, calendars, and task tracking tools.&middot; Experience working in a CRM (Virtuous preferred) including data entry/quality, basic reporting, and receipting processes.&middot; Prior exposure to fundraising, donor relations, or development operations is preferred (or demonstrated interest in learning and supporting fundraising activities).&middot; Ability to work on-site approximately 80% of scheduled work time; remote work up to 20% with manager approval and operational need.&middot; Ability to occasionally lift/carry and move materials (e.g., event or exhibitor supplies) up to 25 pounds.&middot; Valid driver&rsquo;s license and reliable transportation (if required for local pickups/deliveries).Responsibilities:<ul><li>Serve as a cross-functional operations resource, providing coverage and continuity across development, finance-related administration, IT coordination, marketing support, purchasing, and executive assistance.</li><li>Own and maintain key operational systems and workflows that support development and organization-wide efficiency (e.g., CRM, online store, sponsor/exhibitor coordination).</li><li>Facilitate integration across departments by aligning workflows, improving handoffs, maintaining shared documentation, and supporting continuous improvement of operational systems.</li><li>Ensure accurate tracking, documentation, and follow-through of operational tasks, requests, inventory/materials, and approvals.</li><li>Support strong internal and external communication by coordinating with sponsors, exhibitors, vendors, and staff, and ensuring timely responses.</li><li>Handle sensitive information with discretion and support leadership through high-quality administrative and executive assistant services.</li></ul>Specific DutiesDevelopment:&middot; Exhibitors and materials management: Manage exhibitor processes and requests; coordinate logistics; maintain inventory; purchase and track materials utilized by departments; document procedures and timelines.&middot; CRM (Virtuous) administration, fundraising support, and receipting: Perform daily system management tasks (data entry, imports/exports as appropriate, user support); monitor data quality and usage; support donor communications and stewardship workflows; process gifts and support timely acknowledgement/receipting; assist with basic reports and dashboards as assigned.&middot; Sponsor communications and benefits fulfillment: Lead communications with organizational sponsors regarding benefit usage; coordinate delivery/activation of benefits; track status and deadlines; ensure sponsor questions are answered promptly and professionally.&middot; Online store management: Manage the MHAI online store including product listings, inventory/fulfillment coordination, customer service, and order issue resolution in collaboration with relevant staff.Operations:&middot; IT asset tracking support: Assist the Digital Presence Manager with tracking IT assets; act as an equipment liaison for check-in/check-out, basic inventory records, and coordination with vendors/IT support as needed.&middot; Purchasing support and approvals tracking: Participate in the purchasing approval flow; gather needed documentation and quotes; track approvals and purchase status; maintain organized purchasing records and vendor files.&middot; Deposits and financial operations support: Facilitate the deposit of checks received using remote deposit procedures; ensure documentation is complete and routed appropriately; support clerical needs of the Director of Financial Operations and Director of Contracts and Projects Management.&middot; Marketing and social media support: Assist the Director of Marketing with social media management and execution of the social media strategy, including scheduling/coordination, basic content support, and performance tracking as assigned; coordinate with the Digital Presence Manager as needed.&middot; Executive assistant support: Provide executive assistant services for the Chief Operating Officer, including scheduling, meeting preparation, correspondence drafting, document preparation, and follow-up tracking.&middot; General operations coverage: Provide clerical and administrative coverage for the Operations Team as needed; support special projects; perform other duties as assigned.Pay: $50,000.00 - $60,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Indianapolis, IN 46202

Development Operations Manager

Toppers Pizza

<div>If you're someone who loves developing their team, is fanatical for taking care of customers and managing the daily operations of a restaurant and can maintain a sense of humor no matter what level of chaos is going on around you, talk to us about our Assistant Manager opportunities. 


The Assistant Manager position is for someone looking to train to become a store General Manager in the future. The Assistant Manager will work through the four levels of our Management-in-Training (MIT) program and earn a pay raise once each level is completed. This position promotes the Topper Pizza Mission and Core Values and assists in setting the standard for the restaurant through leadership by example. 


Responsibilities
<ul><li>
Manages the day-to-day operations of the restaurant in coordination with the General Manager, ensuring guest satisfaction.
</li><li>Develops, directs, and supervises hourly Team Members to attain sales and profit objectives while maintaining the highest standards of quality food, beverage, service, cleanliness, organization, and sanitation.
</li><li>Uses the Crown Academy (LMS) and included resources to elevate the training and development of yourself and your team.</li><li>
Utilization of our in-house POS to record sales and other operations, control costs, and monitor the performance of the store. Our in-house POS comes with outstanding support from IT and other internal departments.</li><li>
Knows, enforces, and educates Team Members on appropriate personnel policies, labor laws, and security and safety procedures.</li></ul> 


Minimum Qualifications
<ul><li>
Successfully pass a background check</li><li>
Ability to work varied hours/days to oversee store operations at least 40 hours per week.
</li><li>Experience working as an Assistant Manager in a similar environment.</li></ul> 


Benefits
<ul><li>
Competitive base pay
</li><li>Flexible Scheduling</li><li>
Bonus potential once certified</li><li>
Paid Vacation and Family Health Days</li><li>
Up to 90% Company Paid Medical Insurance</li><li>
401(k) Plan with up to a 4% Company Match</li><li>
Payroll Advance on earned income up to $500 per pay period</li><li>
Holiday Pay on certain holidays that we are open</li><li>
Training &amp; Development Opportunities</li><li>
Meal Discounts (70% While Working!)</li><li>
Free Uniforms</li><li>
FUN Atmosphere</li><li>
Flexible Spending Accounts (Dependent Care &amp; Health)</li><li>
Health Savings Account</li><li>
Voluntary Group Dental, Vision, and Life Insurance</li><li>
Voluntary Hospital Indemnity, Accident, and Critical Illness Insurance
</li><li>Voluntary Group Pet Insurance</li></ul> 


For you to be successful at Toppers Pizza, as an Assistant Manager, you must be willing to come to work and exhibit &ldquo;The Toppers Way&rdquo;. 


This means that You:
Live With Integrity<ul><li>- say what you mean, and do what you say, especially when nobody's watching!</li>
Have Fun<li>- yes, it is work but enjoy it!</li>
Always project a positive image &amp; energy<li>- smile, in-person and on the phone.</li><li>
Are noticeably friendly &amp; give each customer individual attention.</li>
Want to be a part of building something special <li>- we are building a special company!</li>
Bring It...With Passion<li>- come to work ready to rock and make it happen.</li>
Kill it at the details <li>-anticipate needs and react when noticing any dissatisfaction.</li>
Can tell it like it is with tact <li>- honesty with a positive spin.</li>
Are self-disciplined with a strong drive to succeed <li>- you need little direction before you take the reins with a can-do attitude.</li></ul> 


 If you're passionate about the customer experience and are a like-minded person that fits with our core values, we want you!</div>

Assistant Manager

Badger Daylighting Inc.

<div>The Social Media and Content Manager leads Badger&rsquo;s social media presence and digital storytelling strategy by creating compelling, authentic, and performance driven content that brings Badger&rsquo;s people, safety culture, and field expertise to life. This role is highly hands on and field oriented, with a strong emphasis on shortform video, real time event coverage, employee advocacy, and community engagement. The Manager partners closely with field teams, marketing partners, and leaders to grow brand awareness, credibility, and trust across key social platforms while ensuring content aligns with Badger&rsquo;s brand standards and strategic priorities. This role blends strategic planning with significant hands-on content creation and real-time execution. Success requires comfort shifting between long-term planning, fast-moving field environments, and direct creative production. The Manager is expected to operate both independently and in close collaboration with cross-functional partners, with access to agency and internal resources as priorities and needs evolve.
The compensation for this role will be commensurate based on education and/or experience. 
 
What You'll Be Doing:
<ul><li>Leads the full content lifecycle &ndash; ideation, scripting, filming, editing, and publishing for short form video and social content across platforms including LinkedIn, Facebook, Instagram, Tiktok, and YouTube, ensuring each piece aligns with brand voice and campaign objectives.
</li><li>Travels regularly to job sites, field locations, trade shows, customer events, and company events to capture authentic, real-time content that brings Badger&rsquo;s work and culture to life.
</li><li>Designs and produces graphics, infographics, and visual assets that maintain brand consistency across social media, digital campaigns, web, and internal / external communications.
</li><li>Actively manages and grows Badger&rsquo;s social media presence by engaging with followers, responding to comments, monitoring brand mentions, and fostering an interactive online community.
</li><li>Leads the ongoing management of Badger&rsquo;s Brand Ambassador and Team Member Advocacy Program, empowering team members to authentically amplify the brand.
</li><li>Collaborates cross-functionally with Sales &amp; Marketing, HR, and Operations to align content with company priorities, campaigns, and key initiatives.
</li><li>Tracks, analyzes, and reports on social media performance metrics &ndash; with a focus on video engagement, event coverage, and campaign effectiveness &ndash; translating data into actionable insights and content optimizations.
</li>Stays current on emerging social media trends, platform algorithm changes, and content best practices to keep Badger&rsquo;s digital presence competitive and relevant. 
<li>
 
</li></ul>What We're Looking For:
<ul><li>Bachelor&rsquo;s degree in Marketing, Communications, Digital Media, Journalism, or a related field, or equivalent professional experience.
</li><li>Minimum of 3 years of hands-on experience in B2B social media management, digital content creation, or brand storytelling, with a portfolio demonstrating strong video and visual content work.
</li><li>Proven ability to operate a camera, drone, or mobile production setup in field environments, and proficiency in video editing software (e.g., Adobe Premiere Pro, CapCut) and graphic design tools (e.g., Adobe Creative Suite, Canva).
</li><li>Self-starter mentality with the ability to manage multiple projects simultaneously, meet deadlines, and work independently in fast-paced, field-based environments.
</li><li>Strong written and verbal communication skills with the ability to craft compelling messages for both technical and general audiences.
</li><li>Experience with social media management, analytics, and monitoring platforms (e.g., Hootsuite) preferred.
</li><li>Deep working knowledge of major social media platforms, shortform video trends, and platform-specific best practices.
</li><li>Experience or strong interest in employee advocacy, employer branding, and influencer strategies preferred.
</li>Background in construction, industrial, energy, or other field-based industries preferred. 
<li>
</li></ul>If you feel you don&rsquo;t have the experience listed above, but still think you are qualified for the job, we encourage you to apply for consideration.
What You'll Get In Return:
<ul><li>Generous salary and bonus program(s)
</li><li>Low-cost Medical, Dental, and Vision Insurance
</li><li>Retirement Plan with Employer Matching Contributions
</li><li>Attractive Vacation Programs
</li><li>Inclusive Group Life Insurance
</li><li>Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits
</li><li>Rewarding Employee Referral Program
</li><li>Valuable Employee Training Program(s)</li></ul></div>
 <div>ABOUT US: Badger Infrastructure Solutions is the industry leader in non-destructive hydro-excavation (hydrovac) services. Since 1992, Badger has been innovating cutting-edge technology and providing services to a diverse customer base, including oil and gas, energy, industrial, construction, transportation and other markets, as well as numerous government agencies within Canada and the United States. 
<div></div> 
<div>We hire great people from a wide array of backgrounds, not because it is the right thing to do, but because it makes Badger stronger. 
<div></div> 
<div>There has never been a better time to join and grow with Badger.</div></div></div>

Social Media & Content Manager

F.A. Wilhelm Construction Company

<div>F.A. Wilhelm Construction- Human Resources Manager

Empowering People to Build What Matters- That is our mission and our legacy.

Our nearly 100 years of building communities in which we work and play, started with one man and one dream. Today, we are a company that puts People First by providing Meaningful Partnerships, insisting on making a Positive Community Impact, with Safety Always, all with a Learn-Do-Share mentality.

F.A. Wilhelm Construction is an industry leader with the culture of doing the right things for our employees, partners, clients, and community. We have an excellent reputation in the construction industry and have enjoyed steady growth and strong financial performances for many years. Wilhelm's construction professionals turn the conceptual, and sometimes seemingly impossible, into fully completed, innovative spaces where life happens.

We are looking for the right person to join our team as an Human Resources Manager. Is that you? If so, we want to talk to you! 


Responsibilities

As our HR Manager, your key responsibility will be to lead the Human Resources function by aligning people strategies with business goals while supporting leadership and employees across the organization. 


A. HR Leadership &amp; Employee Relations
<ul>
<li>Serve as a trusted advisor to leadership on HR policies, employee relations, and organizational matters</li>
<li>Act as the primary resource for employees by interpreting policies and resolving workplace concerns</li>
<li>Lead investigations and advise on disciplinary actions, terminations, and policy violations</li>
<li>Ensure compliance with all federal and state employment laws and maintain up-to-date policies</li>
<li>Identify gaps in HR processes and implement improvements to increase efficiency and effectiveness</li></ul> 


B. Talent, Compensation &amp; HR Operations
<ul>
<li>Partner with hiring managers to assess staffing needs and oversee the full-cycle recruiting process</li>
<li>Supervise and support the in-house recruiters</li>
<li>Lead onboarding and orientation efforts to create a strong employee experience from day one</li>
<li>Manage compensation and benefits programs, including vendor relationships and compliance</li>
<li>Stay current on HR trends, legislation, and best practices to continuously enhance programs and strategy</li></ul> 


Key Attributes
<ul>
<li>Comfortable at the table with all levels of leadership</li>
<li>Collaborator</li>
<li>Integrity</li>
<li>Organized and systematic</li>
<li>Proactive Problem Solver with outstanding interpersonal skills</li>
<li>Commitment to Excellence</li></ul> 


What it takes
<ul>
<li>Bachelor&rsquo;s degree in Human Resources, Business, I/O Psychology, or related field preferred</li>
<li>Minimum of 5 years of relevant HR experience</li>
<li>Strong knowledge of employment laws and HR best practices</li>
<li>Experience managing or leading HR functions and/or team members</li>
<li>Proficiency in Microsoft Office and HRIS/HCM systems</li>
<li>Ability to occasionally travel to affiliate locations and job sites</li></ul> 


F.A. Wilhelm offers a unique opportunity for the right person to experience a variety of project work. Working at F.A Wilhelm, you can expect: 

<ul>
<li>A competitive compensation package.</li>
<li>A comprehensive benefits package to include medical, dental, vision, and 401K match.</li>
<li>Basic life insurance, short-term and long-term disability insurance paid for by F.A Wilhelm.</li>
<li>Discretionary yearly bonus program.</li>
<li>A generous PTO bank.</li></ul> 
 
Applicant Tracking Software by ExactHire: wrgx0v3l187j9ydepz61</div>

Human Resources Manager

Community Action of Greater Indianapolis

POSITION SUMMARYThe Client Services Case Manager provides direct, recovery-oriented support to individuals and families by completing assessments, coordinating services, and helping clients achieve stability, wellness, and self-sufficiency. This role supports clients across the recovery continuum by connecting them to internal programs and community resources, promoting relapse prevention and harm reduction strategies as appropriate, and delivering compassionate, trauma-informed, and culturally responsive services aligned with the organization&rsquo;s mission.ESSENTIAL FUNCTIONSClient Support &amp; Case ManagementConduct client intakes &amp; assessments (as applicable), and eligibility screenings for recovery services.Develop individualized service plans that support goals, stability, and long-term wellness.Provide ongoing case management, and follow-up support, including support with appointments and service navigation.Maintain consistent contact with clients to monitor progress, remove barriers, and encourage continued engagement in services.Assist clients with crisis planning and connect them to appropriate supports (MAT referrals, peer supports, mental health services, emergency housing, etc.).Program Coordination &amp; Service DeliveryCoordinate services across internal programs and external partners to support recovery, stabilization, and community reintegration.Support client engagement in family service related programming (workshops, life skills, employment readiness, housing stability, etc.).Assist clients in navigating systems including housing, employment, education, healthcare, insurance/benefits, and behavioral health services.Track client participation, milestones (as defined by program), and service outcomes.Documentation &amp; ComplianceMaintain accurate, timely, and complete client records in the case management system, including service plans, progress notes, and referrals.Ensure documentation meets organizational, contractual, and regulatory requirements (including confidentiality standards and required consents).Assist with program reporting, data collection, and outcomes tracking related to recovery and stabilization goals.<ul><li>Protect client confidentiality and follow all privacy guidelines.</li></ul>Collaboration &amp; Community EngagementBuild strong relationships with treatment providers, recovery support organizations, healthcare partners, shelters, employers, and other community resources.Participate in team meetings, case staffing/case review sessions, and training opportunities to strengthen service quality and compliance.Contribute to continuous improvement efforts, including identifying service gaps and recommending solutions that improve recovery outcomes.Perform related duties to support program operations, client success, and the organization&rsquo;s missionContributes to special projects and evolving business needs.REQUIREMENTSBachelor&rsquo;s degree in Social Work, Human Services, Psychology, or related field (or equivalent experience), preferred.1&ndash;3 years of case management or client services experience preferred.Strong communication, organization, and problem-solving skills.Ability to manage multiple clients and priorities in a fast-paced environment.Experience working with diverse or vulnerable populations preferred.Proficiency with Microsoft Office and case management databases.INDEPENDENT ACTIONS AND JUDGEMENTActions are controlled by Community Action policies and procedures, and by-laws governing non-profit organizations.WORKING RELATIONSHIPWork with all levels of management, Community Action personnel, and general public. Position demands high levels of courtesy, diplomacy and tact.WORKING CONDITIONSWork is performed in a standard office environment. May be required to work, beyond regular office hours to meet deadlines and the needs of the population the organization servesJob Type: Full-timePay: $45,000.00 - $48,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Case Manager

Ryder System

<div>Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
Job Description :
Job Description Summary
Experienced with handling Auto Liability claims to include under Ryder's self-insured, self-administered liability program. Familiar with coverage / contracts. Customer focused and self-motivated. Experience with Commercial Auto claims is a plus.
SUMMARY
The Liability Claim Representative II handles low to mid-range bodily injury claims and property damage claims.
ESSENTIAL FUNCTIONS
<ul><li>Investigates and adjusts claims, as well as directs independent adjusters, experts, and other vendors in the claim handling processes</li>
<li>Interacts, on an on-going basis, with field and operations management, legal counsel, safety managers, customers, insurance carriers, and third party claimants</li>
<li>Manages litigation to ensure claims are handled appropriately, according to the applicable jurisdiction</li>
<li>Assists Claim Manager in the identification of exposures and recommends solutions</li>
<li>Manages indemnity and expense costs properly</li>
<li>Interacts with primary and excess insurance carriers, and re-insurers on files meeting reporting thresholds</li>
<li>Alerts Claim Manager to changes and proposed changes in laws that could impact Ryder's liability program</li>
<li>Updates field operations personnel on claim status when requested</li>
<li>Supervises outside vendors and experts retained to assist in the investigation</li>
<li>Recommends and sets reserves to ensure the reserves represent the probable ultimate payout based on documented file developments</li>
</ul>ADDITIONAL RESPONSIBILITIES
Performs other duties as assigned
EDUCATION
Preferred Bachelor's degree and/or a minimum of two (2) years&rsquo; experience in casualty claims
EXPERIENCE
Two (2) years or more experience in casualty claims
Licenses are a plus
SKILLS
<ul><li>Demonstrated ability to handle and resolve low-to-mid range liability exposures</li>
<li>Requires strong claim technical skills</li>
<li>Strong commitment to the principles of customer focus</li>
<li>Effective interpersonal skills and ability to communicate clearly in verbal and written communications</li>
<li>Strong negotiation skills and ability to deal effectively with insurers</li>
</ul>KNOWLEDGE
<ul><li>Understanding of relevant laws and regulations governing liability claims in the U.S.; beginner level.</li>
<li>Understanding of insurance coverage; beginner level.</li>
<li>Comprehensive understanding of relevant laws and regulations; beginner level.</li>
<li>Will need to obtain specific licenses if needed</li>
</ul>TRAVEL
1-10%
Job Category: Risk Management
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate&rsquo;s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type :
Salaried
Minimum Pay Range:
$70,900.00
Maximum Pay Range:
$76,900.00
Benefits Information :
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=4022345&amp;hashed=256118533) to download the comprehensive benefits summary.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note :
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .
Current Employees :
If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
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Claims Representative II - REMOTE

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