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program manager (pakistan) Jobs in Islamabad

program manager (pakistan)

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INTERNATIONAL ORGANIZATION FOR MIGRATION

<div>Introduction
 
 
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration .
For the purpose of this vacancy, the following are considered first-tier candidates:
<div><ul><li>Internal candidates
</li></ul><ul><li>Candidates from the following non-represented member states:
 
Antigua and Barbuda, Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Tonga, Tuvalu, Vanuatu
</li></ul></div>Second tier candidates include :
 
All external candidates, except candidates from non-represented member states of IOM.
 
 
Organizational Context and Scope
 
 
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM Pakistan covers a large scope of cash-based interventions (CBI) &amp; livelihoods activities from multi-purpose cash, conditional cash assistance or cash-for-work, to individual livelihoods assistance (vocational, on-the-job and business development trainings) and financial grants for Small and Medium Enterprises across Pakistan, under the Enterprise Development Fund (EDF).
 
In order to maximise the impact of project activities, IOM is seeking a CBI and livelihoods specialist with substantial private sector development and cash-based interventions experience, to support IOM Pakistan&rsquo;s ongoing activities related to livelihoods, job creation, private sector development (PSD), as well as cash related engagements. This includes but is not limited to technical support to the implementation, context adaptation and further development of IOM Pakistan livelihoods and CBI activities, especially the Individual Livelihoods Assistance (ILA) and Enterprise Development Fund (EDF).
In order to support the further development and implementation of this portfolio in Pakistan, IOM is seeking a Livelihoods and Cash-Based Interventions (CBI) programme manager to support its ongoing activities.
Under the overall supervision of the Chief of Mission (CoM) and direct supervision of the Head of Programme and in close coordination with the Regional Thematic Specialist (RTS) at the Regional Office (RO) for Asia and the Pacific in Bangkok and relevant Divisions/Departments /Units at Headquarters (HQ), the Programme Officer (CBI and Livelihoods) will be responsible for managing, coordinating and overseeing the activities of the CBI and Livelihoods Programme in Pakistan Country Office (CO).</div>
 <div><div>Responsibilities: Oversee the effective development and implementation of the CBI and Livelihoods Programme by exercising administrative, operational and financial management responsibility for relevant activities and projects. 
Provide operational management, guidance and technical supervision to CBI and Livelihoods Programme national and international staff, assisting on programmatic strategy and implementation, including where to focus programme resources and operational challenges as they arise. 
Establish, maintain and further expand strong relationships across UN Agencies, humanitarian organizations, government and community interlocutors, and with a broad range of other local interests toward the successful implementation of CBI and Livelihoods Programme, including with the cash working group. 
Identify CBI and livelihoods emerging trends and priorities; coordinate the design and contribute to the development of new projects and activities based on a solid results framework, donor interests and requirements, including by coordinating across divisions with a broader human mobility perspective and in response to the Organization&rsquo;s strategic objectives, in close coordination with the CoM, Regional Office, relevant Units at HQ, as well as with Government counterparts and other relevant public and private sector partner organizations. 
Conduct feasibility studies and market assessments to select the most adequate CBI and livelihoods modality and coordinate with the Procurement Unit in selecting the most efficient and effective delivery mechanism. 
Ensure that the key programmatic directions are shared with international stakeholders, including donors, to maximize impact, minimize overlapping and stimulate funds mobilization for the new programmes. 
Liaise closely with different IOM units in the Country Office who have direct responsibilities for elements of the operational management of CBI and livelihoods delivery and ensure timely and quality preparation and submission of all programme reports, in close coordination with Programme Support Unit and Resources Management Division of CO according to requirements of IOM, donors and relevant stakeholders. 
Coordinate and manage the elaboration and compilation of programme updates/briefs for donors, government and other relevant stakeholders, by ensuring compliance with donor requirements and procedures. 
Monitor progress against strategic objectives, programme benchmarks, and provide advice with respect to improvements and corrections; oversee the establishment of a common Monitoring and Evaluation (M&amp;E) framework that incorporates regular reporting requirements and impact evaluation strategies, in close coordination with M&amp;E Officer of CO. 
Ensure that the objectives set in programme documents and budgets, M&amp;E frameworks and work plans are compliant with IOM&rsquo;s organizational policies and donor&rsquo;s contractual requirements, interests and expectations. 
Oversee the production of visibility/communications materials in close coordination with Public Information Officer/Focal Point of the CO. 
Guide, monitor and follow-up with relevant staff in support of CO&rsquo;s strategic inputs and key decisions, including substantively contributing to the CO&rsquo;s development of the country programme. 
Participate and engage actively at relevant donor or partner meetings, briefings and conferences at the international and national level. 
Supervise and provide technical support to all relevant Programme staff. Mentor and support staff, conduct relevant trainings and ensure the capacity building of Programme staff (including around CBI and livelihoods best practices and private sector development, such as labour market assessments, feasibility studies, external evaluations and business plan development and review). 
Coordinate the development, dissemination and regular update of assessment and monitoring tools. Draft Standard Operating Procedures (SOPs) for Programme activities, if required. 
Oversee the development and maintenance of data collection and analysis mechanisms for IOM&rsquo;s ongoing or new programmes and share relevant information with partners within the humanitarian community 
Undertake travel duties nationally or internationally, as required, including the regular visits to Sub-Offices, to coordinate, develop and/or support programme implementation. 
<ul><li>
Perform such other duties as may be assigned.</li></ul></div></div>
 <div>Qualifications: Required Qualifications and Experience 
 
Education 
 
Master&rsquo;s degree in International Relations, Political Science, Humanitarian Affairs, Economic Development, Business or Public Administration, International Studies or a related field from an accredited academic institution with five years of relevant professional experience; or, 
Bachelor&rsquo;s degree in the above fields with seven years of relevant professional experience. 
 
Experience 
 
Experience in programme conceptualisation, development, monitoring, reporting and evaluation; 
Strong international experience in cash and livelihoods programming in humanitarian and development contexts; 
Experience in capacity-building activities; 
Experience in liaising with governmental and diplomatic authorities as well as with national and international institutions; and, 
Experience in organizing consultations, workshops and seminars with high level stakeholders. 
 
Skills 
 
Familiarity with financial and business administration; 
Sound and proven understanding of internal and international migration issues in the country and in the region; 
In depth knowledge of the broad range of migration related subject areas dealt with by the Organization; 
Knowledge of UN and bilateral donor programming; 
Knowledge of private sector work including finance and value chain; 
Demonstrated understanding of business models, market development and business sustainability issues to engage private sector companies in livelihoods creation projects; 
Proven ability to establish and maintain strong working relations with relevant Government counterparts, international organizations and private sector entities; 
Excellent leadership, coordination, and information management skills; 
Detailed knowledge of the UN System, NGOs and other international organizations/institutions; 
Knowledge of migration data, labour migration patterns in South Asia and ability to negotiate with government authorities; 
Good knowledge of human and financial resources management; 
Strong conceptualization, analytical and writing skills; 
Strong communication, organizational and interpersonal relationship skills; 
Ability to meet deadlines and work under pressure with minimum supervision; and, 
Ability to establish and maintain partnerships with development partners, government counterparts, UN agencies, local authorities and other relevant stakeholders. 
 
Languages 
 
IOM&rsquo;s official languages are English, French, and Spanish. 
 
For this position, fluency in English is required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish), Urdu and/or any language spoken in Pakistan is an advantage. 
 
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. 
 
Required Competencies 
 
IOM&rsquo;s competency framework can be found at this link . Competencies will be assessed during the selection process. 
 
The incumbent is expected to demonstrate the following values and competencies: 
 
Values - All IOM staff members must abide by and demonstrate these five values: 
 
Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. 
Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. 
Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. 
Courage : Demonstrates willingness to take a stand on issues of importance. 
Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated. 
 
Core Competencies - Behavioural indicators &ndash; Level 2 
 
Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. 
Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. 
Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. 
Accountability : Takes ownership for achieving the Organization&rsquo;s priorities and assumes responsibility for own actions and delegated work. 
Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. 
 
Managerial Competencies - Behavioural indicators &ndash; Level 2 
 
Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization&rsquo;s vision. Assists others to realize and develop their leadership and professional potential. 
Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential. 
Building Trust : Promotes shared values and creates an atmosphere of trust and honesty. 
Strategic thinking and vision : Works strategically to realize the Organization&rsquo;s goals and communicates a clear strategic direction. 
Humility : Leads with humility and shows openness to acknowledging own shortcomings. 
 
Notes 
 
Internationally recruited professional staff are required to be mobile. Please refer to this link for guidance on IOM Job Category. 
 
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. 
 
This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months. 
 
The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. 
 
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances. 
 
Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted. 
 
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. 
 
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. 
 
IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application. 
 
Only shortlisted candidates will be contacted.</div>

Programme Officer (Cash-Based Interventions (CBI) and Livelihoods) (P)

Eposmatic (Pvt) Ltd

Job Title: Support &amp; Data Entry SpecialistLocation: IslamabadJob Type: Full-TimeDepartment: Customer SupportAbout Us:EPOSMATIC is a rapidly growing restaurant management software company serving hundreds of restaurants across Pakistan &amp; UAE. We are looking for a Support &amp; Data Entry Specialist to join our Islamabad team and play a vital role in ensuring smooth client operations and backend support.Key Responsibilities:<ul><li>Provide first-level support to customers via call and WhatsApp.</li><li>Handle software-related queries and guide customers through issue resolution.</li><li>Ensure data integrity and timely updates for restaurant menus, pricing, staff, etc.</li><li>Follow up with clients post-resolution to ensure satisfaction and issue closure.</li></ul>Requirements:<ul><li>Minimum Bachelor&rsquo;s degree.</li><li>Proven experience in customer support or data entry roles preferred.</li><li>Strong computer skills (MS Excel, Google Sheets, data entry platforms).</li><li>Good communication skills in English and Urdu (spoken &amp; written).</li><li>Ability to handle multiple tasks and work in a fast-paced environment.</li><li>Detail-oriented with excellent organizational skills.</li><li>Team player with a proactive and positive attitude.</li></ul>Working Days: Monday to SaturdayTimings: 8:30 AM &ndash; 5:30 PMLocation: IslamabadHow to Apply:Interested candidates can send their CVs to &quot;hr@eposmatic.com&quot;with the subject line &ldquo;Support &amp; Data Entry Specialist - Islamabad&rdquo;.Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Support & Data Entry Specialist

AK CONSULTANTS Pvt Ltd

Job Title: Digital Marketing SpecialistCompany: eduapply.comLocation: Islamabad (On-site)Job Type: Full-timeSalary: 60k - 80k______________About eduapply.com:Eduapply.com is a growing edtech platform that simplifies the global university application process for students and recruitment partners. With a presence across multiple countries, we&rsquo;re committed to helping students find the best educational opportunities worldwide. To support our rapid growth, we&rsquo;re hiring a Digital Marketing Specialist to join our in-house marketing team.______________Job Summary:As a Digital Marketing Specialist at eduapply.com, you will play a key role in driving online visibility, engagement, and lead generation. You&rsquo;ll be responsible for planning, executing, and optimizing digital marketing campaigns across various platforms, while collaborating closely with our design, content, and admissions teams.______________Key Responsibilities:<ul><li>Plan, manage, and optimize performance marketing campaigns (Google Ads, Meta Ads, etc.)</li><li>Develop and implement SEO strategies to boost organic visibility and traffic</li><li>Manage social media content and engagement across platforms (Facebook, Instagram, LinkedIn)</li><li>Track and report on campaign performance using Google Analytics, GA4, and other tools</li><li>Create and manage email marketing campaigns and automation workflows</li><li>Collaborate with the creative team for compelling ad and content visuals</li><li>Monitor industry trends and propose innovative marketing ideas for lead generation</li></ul>______________Requirements:<ul><li>Bachelor&rsquo;s degree in Marketing, Communications, Business, or a related field</li><li>2+ years of hands-on experience in digital marketing</li><li>Strong knowledge of Google Ads, Facebook/Meta Ads Manager, and SEO best practices</li><li>Familiarity with tools like Google Analytics, GA4, Search Console, SEMrush or Ahrefs</li><li>Excellent communication skills and attention to detail</li><li>Experience with email marketing platforms like Mailchimp or Zoho Campaigns</li></ul>______________Nice to Have:<ul><li>Experience in the education or edtech industry</li><li>Basic knowledge of WordPress or other CMS</li><li>Ability to edit visuals using Canva or Adobe tools</li><li>Understanding of student recruitment funnels and lead nurturing</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Digital Marketing Specialist

Tangent Technologies Pvt Ltd

Job description We are looking for a results-oriented Digital Marketing Specialist with strong ownership and execution skills. The ideal candidate should have hands-on experience in SEO, Zoho Campaigns, content creation, and social media marketing.Key Responsibilities<ul><li>Execute and optimize SEO strategies</li><li>Manage Zoho Campaigns (email marketing &amp; automation)</li><li>Plan and create engaging content</li><li>Grow and manage social media platforms</li><li>Track performance metrics and improve campaign results</li></ul>Requirements<ul><li>5+ years of digital marketing experience</li><li>Strong understanding of SEO and analytics tools</li><li>Experience with Zoho Campaigns or similar platforms</li><li>Self-driven, organized, and strong in follow-ups</li><li>Result-focused mindset</li><li>Plus Point :</li><li>good Knowledge of content writing</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>what is your current salary package </li><li>what is your expected salary package </li><li>Do you have 5 years of experience as digital marketing specialist </li><li>Our office is located in I 9/3 are you willing for onsite job </li></ul>Work Location: In person

World Food Programme

<div>DEADLINE FOR APPLICATIONS
30 April 2026-23:59-GMT+05:00 Pakistan Standard Time (Karachi)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. 
ABOUT WFP 
 
The World Food Programme is the world&rsquo;s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. 
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. 
 
To learn more about WFP, visit our website: https://www.wfp.org
WHY JOIN WFP?<ul><li>
WFP is a 2020 Nobel Peace Prize Laureate.</li><li>
WFP offers a highly inclusive, diverse, and multicultural working environment.
</li><li>WFP invests in the personal &amp; professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.</li><li>
A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.</li><li>
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).</li></ul>
About Job
Job Title: Programme Policy Officer (Adaptive social protection evidence generation and dissemination)
Grade: SC9
Type of contract: Service Contract
Duration: 12 months
Duty Station: Islamabad
Date of Publication: 16th April 2026
Deadline of Application: 30th April2026
This Vacancy Announcement is for Pakistan Nationals Only.
Note: This vacancy announcement will also be used to build a roster of prequalified applicants for future opportunities within same job profile at the current or lower level in Pakistan.
TERMS &amp; CONDITIONS
WFP offers a competitive benefits package including salary, social security contribution, medical insurance, annual leave, parental leave, among other benefits.
Important: All educational documents must be verified/attested by the Higher Education Commission (HEC). Appointment will be subject to submission of HEC-verified degrees.
JOB PURPOSE
The World Food Programme in Pakistan is supporting the Government at federal and provincial levels roll out the Global Shield against Climate Risks initiative, a groundbreaking effort to strengthen the nexus between social protection and disaster risk financing. Under this framework, WFP Pakistan is advancing a series of strategic activities in close collaboration with federal and provincial stakeholders aiming at ensuring that social protection delivery chains are equipped to address climate shocks more effectively. These activities are underpinned by evidence generation and learning efforts to ensure that programme implementation informs policy and scale-up within Pakistan while supporting replication/adaptation in other contexts. Because of this, WFP Pakistan is at the same time supporting South-South exchange among Asian countries engaged in the Global Shield against Climate Risks initiative to share learning on respective journeys.
Some of the key activities WFP Pakistan will implement include:<ul><li>
A comprehensive assessment of the interest, feasibility, opportunities and challenges to link social protection and disaster risk financing, with actionable recommendations to inform policy and operational decisions by the Government and WFP. The assessment will be conducted by a research firm, and findings will be disseminated through a structured report and three validation workshops at the federal (one) and provincial (two) levels in Khyber Pakhtunkhwa (KP) and Punjab.</li><li>
A feasibility assessment on the use of a parametric insurance scheme to address key climate shocks, linked to social protection, with focus on the federal level and Punjab. The assessment will be conducted by a research firm, and results will be shared through a technical report and a dedicated learning event.
</li><li>Periodic learning processes at the provincial level in KP and Punjab to assess not only the feasibility of adaptive social protection but also its effectiveness in improving timeliness, coverage and adequacy of programming.</li><li>
Learning exchanges among Government stakeholders in Pakistan, Bangladesh and the Philippines on establishing adaptive social protection systems.</li></ul>
KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive):
The incumbent will undertake the following responsibilities:
<ul><li>Lead and coordinate the implementation of WFP&rsquo;s Pakistan evidence generation and dissemination on adaptive social protection under the Global Shield against Climate Risks initiative in Pakistan, working closely with federal and provincial government counterparts and other key stakeholders to produce reports, technical papers, policy briefs, and learning materials.</li><li>
Contribute to WFP Pakistan internal learning, knowledge management, and reporting through timely documentation of lessons learned and best practices.</li><li>
In collaboration with an external research firm and key stakeholders, contribute to the assessment on linking social protection systems with disaster risk financing, providing technical guidance on research design, data collection, analysis, and validation processes to ensure policy-relevant and operational outputs.</li><li>
In collaboration with an external research firm and key stakeholders, contribute to the feasibility assessment of establishing a parametric insurance scheme linked to social protection, supporting methodological design, analysis, synthesis, and validation of findings.</li><li>
Support the design and delivery of provincial-level learning processes in Khyber Pakhtunkhwa and Punjab to assess the effectiveness of adaptive social protection, with a focus on timeliness, coverage, and adequacy of shock-responsive assistance.</li><li>
Support Government stakeholders in Pakistan, Bangladesh and the Philippines exchanging learning on establishing adaptive social protection systems, under the Global Shield against Climate Risks initiative.
</li><li>Support other tasks within the job level of expertise.
</li></ul>EDUCATION &amp; EXPERIENCE
Education: Advanced university degree (Master&rsquo;s) in Social Protection, Public Policy, Development Studies, Economics, Disaster Risk Management, or Climate Change, or first university degree with 2 additional years of related work experience and/or trainings/courses.
Experience:
<ul><li>Minimum 3 years of progressively responsible experience in social protection, disaster risk management, climate resilience, or related fields.</li><li>
Proven track record in conducting analytical research and producing evidence and learning products for policy and programme design, including consultation and validation meetings.</li><li>
Demonstrated experience in policy advisory work, supporting governments in aligning national strategies with global frameworks (e.g., SDGs, Global Shield).</li><li>
Extensive experience in multi-stakeholder coordination, engaging with government stakeholders, donors, UN agencies, and international partners.</li></ul>
Knowledge &amp; Skills:<ul><li>
Excellent analytical, writing, and communication skills, with the ability to synthesize complex technical information into clear, actionable recommendations.</li><li>
Strong diplomatic and facilitation skills to manage cross-sectoral collaboration and stakeholder engagement.</li><li>
Ability to work independently under tight timelines.</li></ul>
Languages:
Fluency in both oral and written communication in English and Urdu. Knowledge of local language of KP or Punjab is desirable.
HOW TO APPLY
To be considered, interested candidates are invited to apply via (https://www.wfp.org/careers/job-openings). Only short-listed candidates will be contacted.
WFP LEADERSHIP FRAMEWORK 
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission. 
REASONABLE ACCOMMODATION 
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org
NO FEE DISCLAIMER 
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web. 
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION<ul><li>
All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.
</li><li>We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.</li><li>
If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.</li><li>
At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.</li><li>
Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.</li></ul>
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks. 
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.</div>

Programme Policy Officer (Adaptive social protection, evidence generation and dissemination) - SC9 - Islamabad

HRPSP - Your Strategic HR Partner

We&rsquo;re Hiring: Customer Service Specialist &ndash; Social Media DomainLocation: Islamabad Salary: PKR 37,000 + Performance-Based IncentivesAre you a skilled communicator with a passion for delivering top-tier customer support via social platforms? We&rsquo;re looking for a Customer Service Specialist to join our growing team!Key Responsibilities:<ul><li>Respond promptly to customer inquiries via Social Media &amp; Email</li><li>Deliver personalized and empathetic customer service</li><li>Understand customer needs and offer effective solutions</li><li>Escalate unresolved issues to supervisors as needed</li><li>Maintain accurate records of interactions and transactions</li><li>Share feedback to enhance customer experience and internal processes</li></ul>Requirements:<ul><li>Graduate (Bachelor&rsquo;s degree)</li><li>Experience in social media-based customer service is a plus</li><li>Excellent English writing &amp; communication skills</li><li>Strong multitasking ability in a fast-paced environment</li><li>Problem-solving mindset with creative thinking</li><li>Self-motivated and able to work with minimal supervision</li><li>Willing to work flexible hours, including weekends/holidays</li><li>Familiar with CRM tools and live chat software</li></ul>Job Type: Full-timePay: From Rs37,000.00 per monthWork Location: In person

Customer Service Specialist – Social Media Domain

Misix Communication

Company DescriptionMisix Communication, established in 2015, is a leading Business Process Outsourcing center, dedicated to delivering exceptional customer service to our clients. Our mission is to build strong customer relationships by providing reliable and efficient support. Our team is highly skilled and quick to adapt to the technical requirements of diverse products, ensuring seamless service delivery. We pride ourselves on setting a benchmark for quality in customer support.Role DescriptionThis is a full-time, on-site role for a Call Center Specialist based in Islamabad. The Call Center Specialist will handle inbound and outbound calls, address customer inquiries, provide exceptional customer service, and resolve issues effectively. Additional responsibilities include documenting customer interactions, ensuring data accuracy, and maintaining records. The candidate will play a vital role in fostering customer satisfaction and loyalty while adhering to company policies and procedures.Qualifications<ul><li>Strong Customer Support, Customer Service, and Contact Center skills</li><li>Excellent Communication skills, both verbal and written</li><li>Basic to advanced Computer Literacy</li><li>Ability to work effectively in a fast-paced team environment</li><li>Attention to detail and problem-solving skills</li><li>Experience in a similar role is a plus</li></ul>Pay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Call Centre Agent (Night Shift)

Explore 171+ Program specialist in Islamabad this May. Find roles across top companies and apply now to boost your career.

171 program specialist jobs In Islamabad

Programme Officer (Cash-Based Interventions (CBI) and Livelihoods) (P)

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Programme Policy Officer (Adaptive social protection, evidence generation and dissemination) - SC9 - Islamabad

Customer Service Specialist – Social Media Domain

Call Centre Agent (Night Shift)