account lead - middle east - fintech ancillaries (100% remote - oman)

assistant manager | audit | audit & assurance | oman fy27

assistant manager | tax & legal | direct tax | business tax general | oman (muscat)

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it specialist (omani only)

account lead - middle east - fintech ancillaries (100% remote - oman) Jobs in Muscat

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arabic sales executie [oman national]

assistant manager | audit | audit & assurance | oman fy27 Jobs in Muscat

assistant manager | tax & legal | direct tax | business tax general | oman (muscat) Jobs in Muscat

qnb3651 manager relationship management kyc omanization

QNB Group

<div>
 
 About QNB
 
 
 
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 
 
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 
 
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 
 
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 
 
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 
 
 
 Job Purpose Summary
 
 
 
 The role is primarily responsible for carrying out the preliminary financial and industry analysis for the existing and prospective clients handled by the Corporate and Institutional Banking Business, in adherence to the Credit Policy Guidelines and the Standardized Procedures. The role is also responsible for supporting the Relationship Managers in conducting the preliminary review of AML/KYC documents for the existing and New-To-Bank clients, besides providing the proactive and effective support to the Relationship Managers by liaising with internal support units/stakeholders, to ensure &ldquo;the best customer experience, higher share of client&rsquo;s wallet and development of the portfolio&rdquo;. This position is expected to act as Backup Resource for Relationship Managers in their absence, and thus is expected to gain full knowledge over the complete range of Products and Services offered by QNB Group. These will typically include credit, trade, transaction banking and deposit services, as well as international transactions or other specialised services.
 
 
 Main Duties
 
 
 <ul>
 <li>
 Shareholder &amp; Financial:
 </li>
 <li>
 Proactively assist the Relationship Managers in undertaking the Financial and Industry (Sectoral) analysis, so as to complete the New &amp; Review/Renewal Credit appraisals in time.
 </li>
 <li>
 Proactively undertake the Internal Obligor Risk Ratings, feed the same in Bank&rsquo;s internal/external rating tools to develop the Rating Reports and Spreadsheets.
 </li>
 <li>
 Proactively support the Business Unit in reviewing the client&rsquo;s constitutive documents to uphold and monitor full adherence and compliance with the prevailing best corporate banking practices.
 </li>
 <li>
 Proactively support the Business Unit/Relationship Managers in liaising with the internal Support Units for quick and smooth delivery of services.
 </li>
 <li>
 Proactively assist in the implementation of the strategies and plans to achieve all volume, revenue, development and profit targets for the Business Unit&rsquo;s customer portfolio.
 </li>
 <li>
 Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank.
 </li>
 <li>
 Proactively support the Business Unit in the development of Key Performance Indicators for the purpose of systematic performance monitoring and quality measurement of the Business Unit&rsquo;s function, customer portfolio development and the monitoring of achievements.
 </li>
 <li>
 Act within the limits of the powers delegated to the incumbent and adheres to QNB policies
 </li>
 <li>
 Customer (Internal &amp; External):
 </li>
 <li>
 Proactively support the Business Unit in maintaining and developing customer relationships, acting as an alternative to Relationship Managers, as may be required.
 </li>
 <li>
 Proactively support the Business Unit in dealing with and resolving customer problems and requirements, in coordination with appropriate in house and external support functions, to ensure timely, friendly and accurate responses and provision of Bank products / services.
 </li>
 <li>
 Provide timely and accurate information to the external and internal auditors and Corporate Banking&rsquo;s compliance function, as and when required.
 </li>
 <li>
 Build and maintain strong and effective relationships with all other related functions / units to assist in the achievement of the Corporate Banking&rsquo;s goals and objectives.
 </li>
 <li>
 Internal (Processes, Products, Regulatory):
 </li>
 <li>
 Proactively support the Business Unit to develop and manage on a day-to-day basis both potential new customer targets and existing customers to meet assigned financial and non-financial targets, in compliance with QNB policies and procedures, regulations and prevailing best practices.
 </li>
 <li>
 Assist the Business Unit to prepare comprehensive credit proposals for new / prospective customers that adequately address all relevant risk factors and satisfy minimum acceptable standards of QNB corporate credit.
 </li>
 <li>
 Assist the Business Unit to prepare comprehensive credit reviews for existing customer facilities, at least one month before limit expiry, that adequately address all relevant and current risk factors and the latest developments in the industry, market and business.
 </li>
 <li>
 Assist the Business Unit to identify and timely report on all negative events and early signals on potentially problematic accounts / relationships.
 </li>
 <li>
 Assist the Business Unit to maintain the timely review of credit applications and documents within set turn-around time, in coordination with Credit Risk. Support the RMs, Unit Heads and others as requested, in identifying weak aspects of the credit applications.
 </li>
 <li>
 Assist the Business Unit in monitoring the customer credit positions for full compliance with set limits and QNB&rsquo;s Investment and Credit Strategy.
 </li>
 <li>
 Support the Business Unit in the preparation of periodic Management and Business Information reports to executive management, as requested.
 </li>
 <li>
 In the absence of Credit Admin Role:
 </li>
 <li>
 Liaise with HO credit admin on the credit documentation meeting the terms &amp; conditions as per approval.
 </li>
 <li>
 Seek HO Credit Admin acknowledgment when needed for collaterals submitted and supporting documents.
 </li>
 <li>
 Seek HO Credit Admin Review and have the checklist completed for Credit Operations to complete the remaining tasks
 </li>
 <li>
 To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests
 </li>
 <li>
 Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time.
 </li>
 <li>
 Build and maintain strong and effective relationship with all other related departments and units to achieve the Group&rsquo;s goals/objectives.
 </li>
 <li>
 Provide timely and accurate information to the external and internal Auditors, Compliance, Financial Control and Risk Functions as and when required.
 </li>
 <li>
 Learning &amp; Knowledge:
 </li>
 <li>
 Possess good knowledge of the corporate banking business; its products and services, related risks, documentation, regulatory requirements and report preparation together with a superior knowledge of controls.
 </li>
 <li>
 Develop a good knowledge of QNB Oman&rsquo;s portfolio of customer&rsquo;s business and needs.
 </li>
 <li>
 Possess good IT skills to be able to compose correspondence and reports using standard Bank platform and applications.
 </li>
 <li>
 Takes responsibility for self-development as well as acquiring skills and knowledge required to fulfilment of one's duties by proactively identifying areas for professional development of self and undertake development activities
 </li>
 <li>
 Seek out opportunities to remain current with all developments in professional field
 </li>
 <li>
 Legal, Regulatory, and Risk Framework Responsibilities:
 </li>
 <li>
 Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Anti-Bribery and Corruption, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
 </li>
 <li>
 Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
 </li>
 <li>
 Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
 </li>
 <li>
 Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
 </li>
 <li>
 Maintain appropriate knowledge to ensure full qualification to undertake the role.
 </li>
 <li>
 Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
 </li>
 <li>
 Attend mandatory (internal and external) seminars as instructed by the Bank.
 </li>
 <li>
 Other:
 </li>
 <li>
 Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
 </li>
 <li>
 Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
 </li>
 <li>
 Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
 </li>
 <li>
 All other ad hoc duties/activities related to QNB that management might request from time to time.
 
 
 </li>
 </ul>
 Education/Skills
 
 
 <ul>
 <li>
 University graduate (Bachelors&rsquo; Degree) preferably with a Major in Finance, Banking, Economics, Mathematics, or Business Administration (related field of study), Masters preferred
 </li>
 <li>
 Professional certification such as ACCA, PRM, CPA, CFA is strongly preferred
 </li>
 <li>
 Professional certification in AML/KYC Regulations is desirable.
 </li>
 <li>
 Excellent oral and written communication skills (including report writing) in English.
 </li>
 <li>
 At least 8 years relevant experience in the banking industry, preferably with a large local / International Bank, of which at least 2 years in bank in a supervisory capacity in risk function
 </li>
 <li>
 Should be well-informed of the domestic and international market trends, sectoral performance and competitive structures, industry practices and should be well versed with CBO/other regulations as applicable for the corporate banking segment.
 
 
 </li>
 </ul>
 Note: you will be required to attach the following:
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Copy of your Passport
 </li>
 <li>
 Copy of Education Certificate
 </li>
 </ul>
</div>

QNB3651 - Manager Relationship Management KYC(Omanization)

Jotun Group

<div>SUMMARY OF THE ROLE
We are looking for a Raw Material Warehouse Supervisor to plan, organize, and oversee raw material warehouse operations, ensuring efficient and safe processes in line with HSEQ requirements and service targets. 
 
This position will be based in Muscat, Oman, and will report to the Warehouse and Logistics Manager
Responsibilities:
<ul><li>Own end-to-end raw material warehouse operations, including receiving, COA verification, safe storage, stock counting, and timely material supply to production, while ensuring FEFO compliance and material integrity across all storage and return processes.</li><li>
Ensure system and physical stock alignment and full accountability for data accuracy and inventory integrity, through accurate and timely IFS postings, MRP-relevant controls, and strict unit of measure (UOM) accuracy.</li><li>
Drive inventory accuracy and bulk/tank material control, including cycle counts, tank reconciliation, variance investigation, disposal posting, hygiene controls, and prevention of contamination or stock misclassification.</li><li>
Plan, coordinate, and control inbound and outbound material flows, working closely with planning, procurement, quality, and transport to minimize re-picking, open containers, delays, and unnecessary handling.</li><li>
Lead, supervise, and develop warehouse personnel, ensuring safe and efficient task execution, capability building through coaching and on-the-job training, and team readiness for operational and system changes.</li><li>
Ensure full HSEQ compliance and drive continuous improvement, by promoting a strong safety culture, encouraging near-miss reporting, leading A3 problem-solving, closing process gaps, and supporting layout and ergonomic optimization through cross-functional collaboration.</li></ul>
WHAT WE ARE LOOKING FOR AND WHAT WE OFFER
We are looking for:<ul><li>
Bachelor&rsquo;s degree in Logistics, Supply Chain, or a related field.</li><li>
Minimum 2 years of experience in warehouse or logistics operations, preferably within a manufacturing or industrial environment, with supervisory exposure.</li><li>
Practical experience in raw and packaging material handling, inventory control (FEFO, cycle counting), and use of ERP systems for stock posting and reporting.</li><li>
Good understanding of HSEQ requirements, including working with Certificates of Analysis (COA) and Standard Operating Procedures (SOPs)</li><li>
Ability to communicate effectively in English and Arabic</li><li><div>
This position is open to Omani nationals in line with Omanization requirements.</div></li></ul>
Competencies we look for:
<ul><li>Provides team with a clear sense of direction, inspires and coordinates others and keeps them focused on objectives.</li><li>
Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively</li><li>
Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.</li><li>
 Quickly understands and analyzes complex issues and problems; comes up with sound and rational judgments.</li><li>
Demonstrates specialist knowledge and expertise in own area; participates in continuous professional development.</li></ul>
What we offer:
<ul><li>Competitive compensation and benefits.</li><li>
Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.</li><li>
Career development opportunities across multiple disciplines and geographies.</li><li>
Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.</li><li>
A supportive and inclusive company culture where you can be your authentic self.</li><li>
A focus on having fun together through team buildings and social activities.</li></ul> 
POSITION INFORMATION
Company:
Jotun Paints Co. L.L.C. 
Contract Type:
Regular
Time Type:
Full time
CLOSING DATE (dd.mm.yyyy):
20.06.2026
WHO WE ARE
Jotun&rsquo;s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.
Jotun Paints Co. L.L.C., established in 1985, is one of the key markets within the MEIA region. With a production facility, 2 warehouses in Muscat and Salalah, and more than 180 employees, we aim to further strengthen Jotun&rsquo;s position in Oman through ambitious market growth plans that focus on innovation, efficiency and profitability.
Visit our Career Page to know more about life at Jotun.
Jotun&rsquo;s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.
If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.
If you think that this role is what you could be doing next, apply now!</div>

Raw Material Warehouse Supervisor

Deloitte

<div>
 
 Tax | Business Tax &ndash; Manager
 
 
 
 When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte &amp; Touche ME. It has received numerous awards in the last few years which include Best Employer in the Middle East, best consulting firm, and the Middle East Training &amp; Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).
 
 
 Our region encompasses diverse tax laws and is part of what makes a career in tax with Deloitte &amp; Touche Middle East a truly stimulating experience. With many corporations operating across several borders, your knowledge of tax will be key to making sure our clients stay on the right side of tax laws and minimize their tax costs. Your people skills will also be engaged as you form a close working relationship with clients, while your technical knowledge will be stretched as you develop expertise across the board in consulting, business, finance and law to craft commercially sound solutions. As you gain experience, you will do so with the full support of a firm that believes in helping you grow and providing you with the skills to succeed.
 
 
 
 Our Purpose
 
 
 
 Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most&mdash;for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.
 
 
 Our shared values guide the way we behave to make a positive, enduring impact:
 
 
 <ul>
 <li>
 Lead the way
 </li>
 <li>
 Serve with integrity
 </li>
 <li>
 Take care of each other
 </li>
 <li>
 Foster inclusion
 </li>
 <li>
 Collaborate for measurable impact
 
 
 </li>
 </ul>
 As a Business Tax Manager at Deloitte, you will lead a team in providing comprehensive tax advisory and compliance services to our clients. You will play a crucial role in managing client relationships, delivering exceptional client service, and leading projects to ensure tax compliance and optimize tax strategies. This position offers an exciting opportunity to work with a broad client base in various industries and a chance to contribute to a dynamic and growing tax practice.
 
 
 
 Key Responsibilities
 
 
 
 
 Client Engagement and Relationship Management:
 
 
 
 <ul>
 <li>
 Develop and maintain strong relationships with clients, understanding their needs, and provide tailored tax solutions.
 </li>
 <li>
 Lead client meetings and facilitate discussions to deliver valuable tax insights and strategies.
 
 
 </li>
 </ul>
 
 Tax Compliance And Advisory
 
 
 
 <ul>
 <li>
 Oversee the preparation and review of complex corporate tax returns to ensure compliance with local and international tax laws.
 </li>
 <li>
 Provide expert advice on a broad range of tax issues, including corporate tax advisory, restructuring, and mergers &amp; acquisitions.
 
 
 </li>
 </ul>
 
 Research And Analysis
 
 
 
 <ul>
 <li>
 Stay abreast of developments in local and international tax legislation and assess their impact on client businesses.
 </li>
 <li>
 Analyze complex tax regulations to identify opportunities for tax planning and risk mitigation.
 
 
 </li>
 </ul>
 
 Leadership Capabilities
 
 
 
 <ul>
 <li>
 Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make
 </li>
 <li>
 Develops high-performing people and teams through challenging and meaningful opportunities
 </li>
 <li>
 Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders
 </li>
 <li>
 Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
 </li>
 <li>
 Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Qualified Accountant (CA, ACCA, ADIT, CPA etc.)
 </li>
 <li>
 6+ years of general tax experience, preferably with at least five years focused on international, regional and national taxation.
 </li>
 <li>
 Experience with a Big 4 firm, law firm, or large corporate tax department of a multinational company is required.
 </li>
 <li>
 In-depth, first-hand experience of a wide range of industries
 </li>
 <li>
 Significant experience in corporate tax, including advisory and compliance.
 </li>
 <li>
 Excellent research skills and strong written and verbal communications skills.
 </li>
 <li>
 Fluent in English (Reading, Speaking and Writing). Preference will be given to Bilingual candidates (Arabic/English)
 </li>
 <li>
 In-depth knowledge of tax and business laws and regulations.
 </li>
 <li>
 Excellent project management and presentation skills required.
 </li>
 <li>
 Prior supervisory experience required.
 </li>
 <li>
 Prior work experience and knowledge of Oman taxation will be an added advantage.
 </li>
 </ul>
</div>

Manager / Senior Manager | Tax & Legal | Business Tax | Oman

Al siyabi group International LLC

Department: After Sales DepartmentReports To: After Sales Manager or the Head of Sales (until the After Sales Manager is hired). Job Location: Muscat, Oman.Employment Type: Full-TimeJob Purpose:The Handover Specialist is responsible for managing the customer journey from unit readiness through successful property handover and initial move-in support. The role acts as the primary point of contact between customers and internal departments during the post-sales stage, ensuring a smooth, professional, and timely handover process.The Handover Specialist will coordinate inspections, snagging, documentation, customer communication, and ownership transition activities while ensuring high levels of customer satisfaction and compliance with company procedures. The role serves as a critical link between Sales, Finance, Legal, Project, Quality, and Facility Management teams to ensure units are delivered in accordance with company standards and customer expectations.Key Responsibilities:1. Customer Handover Management<ul><li>Manage the end-to-end handover process for assigned units and projects.</li><li>Coordinate and schedule handover appointments with customers.</li><li>Ensure all handover requirements, approvals, and prerequisites are completed prior to releasing units.</li><li>Conduct customer orientation sessions and explain unit features, community facilities, operating manuals, warranties, and maintenance procedures.</li><li>Deliver a professional, efficient, and customer-focused handover experience.</li></ul>2. Customer Communication &amp; Relationship Management<ul><li>Act as the primary point of contact for customers during the pre-handover and handover stages.</li><li>Maintain regular communication regarding construction updates, handover readiness, snagging progress, documentation requirements, and appointment schedules.</li><li>Respond to customer inquiries, concerns, and complaints in a timely and professional manner.</li><li>Build and maintain positive relationships to enhance customer satisfaction and brand loyalty.</li><li>Coordinate with overseas and expatriate customers and facilitate remote handover arrangements where applicable.</li></ul>3. Customer Journey &amp; Ownership Transition<ul><li>Manage the customer's transition from purchaser to homeowner.</li><li>Ensure all ownership transfer requirements are fulfilled prior to handover.</li><li>Coordinate customer readiness related to payments, financing approvals, legal documentation, registration requirements, and utility processes.</li><li>Guide customers through move-in preparations and community onboarding requirements.</li><li>Assist customers in understanding warranty coverage, defect liability procedures, community regulations, and facility management processes.</li><li>Facilitate a seamless transition from the Sales Department to the After Sales and Facility Management teams.</li></ul>4. Snagging &amp; Defect Resolution Coordination<ul><li>Coordinate pre-handover inspections and snagging activities.</li><li>Prepare, maintain, and monitor snagging reports.</li><li>Liaise with Project Management, Construction, Consultants, Contractors, and Quality teams to ensure timely rectification of defects.</li><li>Track snag closure progress and provide regular updates to customers and management.</li><li>Verify completion of all rectification works before handover.</li><li>Ensure units meet approved quality standards prior to customer possession.</li></ul>5. Property Inspection &amp; Handover Execution<ul><li>Conduct final inspections to verify unit readiness.</li><li>Ensure units comply with approved specifications, quality standards, and handover requirements.</li><li>Accompany customers during handover inspections and walkthroughs.</li><li>Record customer observations and manage any remaining issues requiring follow-up.</li><li>Coordinate the issuance of keys, access cards, remotes, parking allocations, and related access devices.</li><li>Ensure all handover acknowledgements and acceptance forms are signed and completed.</li></ul>6. Documentation &amp; Compliance<ul><li>Verify completion of all customer documentation and contractual requirements.</li><li>Ensure customers have fulfilled all financial obligations prior to handover.</li><li>Prepare and issue handover documentation packages, including:</li><li>Handover forms</li><li>Warranty certificates</li><li>User manuals</li><li>Community guidelines</li><li>Emergency contact information</li><li>Utility and service connection information</li><li>Key and access card records</li><li>Maintain complete and accurate customer records and handover files.</li><li>Ensure compliance with company policies, procedures, and regulatory requirements.</li></ul>7. Coordination with Internal Departments<ul><li>Coordinate closely with:</li><li>Sales Department</li><li>Finance Department</li><li>Legal Department</li><li>Project Management Team</li><li>Construction Team</li><li>Quality Assurance Team</li><li>Facility Management Team</li><li>Customer Service Team</li><li>Ensure all departments complete their obligations prior to handover.</li><li>Follow up on pending actions affecting handover timelines.</li><li>Escalate critical issues and delays to management when necessary.</li></ul>8. Handover Tracking &amp; Reporting<ul><li>Maintain accurate handover trackers and unit status reports.</li><li>Update CRM and internal systems with all customer interactions and handover milestones.</li><li>Prepare weekly and monthly reports on:</li><li>Units ready for handover</li><li>Units handed over</li><li>Outstanding snagging items</li><li>Customer issues and complaints</li><li>Handover forecasts and schedules</li><li>Monitor and report performance against departmental KPIs.</li></ul>9. Post-Handover Support<ul><li>Conduct post-handover follow-up with customers.</li><li>Coordinate resolution of any defects identified during the Defects Liability Period (DLP).</li><li>Support customers during initial move-in and occupancy stages.</li><li>Coordinate handover of customer records and open issues to Facility Management and Customer Service teams.</li><li>Monitor customer satisfaction and ensure timely resolution of post-handover concerns.</li></ul>10. Process Improvement<ul><li>Identify opportunities to improve customer experience and handover efficiency.</li><li>Recommend enhancements to handover procedures, communication processes, templates, and documentation.</li><li>Support the development and implementation of After Sales policies, SOPs, and customer service standards.</li><li>Contribute to continuous improvement initiatives across the customer lifecycle.</li></ul>Authority LevelsThe Handover Specialist is authorized to:<ul><li>Coordinate directly with customers regarding handover requirements and scheduling.</li><li>Request updates and action plans from internal departments relating to handover readiness.</li><li>Recommend postponement of handover where quality standards, documentation, or customer obligations have not been fulfilled.</li><li>Escalate customer complaints, quality concerns, and project delays to the After Sales Manager or Head of Sales or to the Developer directly.</li></ul>Key Performance Indicators (KPIs)&middot; On-Time Handover Rate.&middot; Customer Satisfaction Score (CSAT).&middot; Number of Units Handed Over per Month.&middot; Snag Closure Rate Prior to Handover.&middot; Average Snag Resolution Time.&middot; Customer Complaint Resolution Time.&middot; Documentation Accuracy and Compliance Rate.&middot; CRM Update Compliance.&middot; Percentage of Units Handed Over with Zero Major Defects.&middot; Post-Handover Customer Satisfaction Rating.Qualifications&middot; Bachelor's Degree in Business Administration, Real Estate, Property Management, Engineering, Customer Service, or a related fieldExperience&middot; Minimum 3&ndash;5 years of experience in customer service, property handover, after-sales, property management, real estate development, or related fields.&middot; Experience within residential real estate developments is preferred.&middot; Experience coordinating multiple stakeholders and managing customer-facing processes.&middot; GCC/Oman real estate experience is an advantage.Skills &amp; CompetenciesTechnical Skills&middot; Understanding of residential property handover processes.&middot; Knowledge of snagging and defect management procedures.&middot; Familiarity with property sales documentation and customer records.&middot; Proficiency in CRM systems and Microsoft Office applications.&middot; Report preparation and tracking capabilities.Soft Skills&middot; Excellent customer service and relationship management skills.&middot; Strong communication and interpersonal abilities.&middot; Conflict resolution and complaint handling skills.&middot; Attention to detail and problem-solving capability.&middot; Strong organizational and coordination skills.&middot; Ability to work under pressure and manage multiple priorities.Personal Attributes&middot; Professional and customer-focused attitude.&middot; High level of integrity and accountability.&middot; Proactive and solution-oriented mindset.&middot; Ability to work collaboratively across departments.&middot; Commitment to delivering exceptional customer experiences.Language Requirements&middot; English &ndash; Mandatory&middot; Arabic &ndash; PreferredOther Requirements&middot; Valid driving license preferred&middot; Professional appearance and customer-focused attitude&middot; Ability to work at project site and coordinate with multiple stakeholdersWork Location: In person

Handover Specialist/Coordinator

Global Business Solution and Business

JOB TITLE: Senior Executive/Asst. Manager - SalesJOB PURPOSE STATEMENT: Highly motivated and results-oriented Executive to join AMPP sales team. He will be responsible for driving sales growth, developing network and strategic partnerships.ESSENTIAL DUTIES &amp; RESPONSIBILITIES:Market Analysis: Conduct market research and analysis to identify new opportunities, trends, and competitive threats in the lubricants, batteries, automotive aftermarket maintenance parts industry.Channel Development: Develop, maintain and grow a robust network of channel partners &ndash; B2B, Wholesale and Retail segmentCustomer Relationship Management: Build and maintain strong relationships with key customers, distributors, and partners to ensure customer satisfaction and loyalty.Negotiation: Negotiate pricing, contracts, and agreements with customers and partners to maximize profitability while maintaining customer satisfaction.Product Knowledge: Stay up-to-date with industry developments, product offerings, and technical specifications to effectively communicate product benefits and features to customers.Training and Development: Provide training, guidance, and support to channel partners and dealer network to enhance their skills, knowledge, and performance.Inventory Planning Support: Provide inputs based on market developments to evolve inventory and pricing strategies.Forecasting and Reporting: Prepare sales forecasts, budgets, and reports for management review, providing insights and recommendations for improvement.MINIMUM REQUIREMENTS FOR THE JOB:QUALIFICATIONSBachelor&rsquo;s degree in marketing, or related field.BE / MBA preferred.Proven track record of success in lubricants, batteries, aftermarket parts sales or a related industry, with at least 3-5 years of experience.Excellent communication, negotiation, and interpersonal skillsResults-driven mindset with a focus on achieving and exceeding sales targets.Oman / GCC driving licence preferred.Ability and willingness to travel as needed.AGEBelow 35 yearsEXPERIENCEExperience in Oman automobile market (commodities / aftermarket segment) preferredSKILLS &amp; ABILITIESProven track record in sales.Technical knowledge of lubricants, batteries and related products is a plusKNOWLEDGEBasic knowledge of automobile lubricants, batteries and maintenance partsIf you have this experience share your CV to info@gnsbusiness.com or Whatsapp your CV to +968 76269238Pay: RO600.000 - RO1,200.000 per monthWork Location: In person

Senior Executive / Asst. Manager - Sales (AMPP )(aftermarket business)

<div>
 
 Assistant Manager
 
 
 | Tax &amp; Legal | Business Tax General
 
 
 
 
 About Deloitte
 
 : When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.
 
 
 
 Our Purpose
 
 
 
 Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most&mdash;for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.
 
 
 Our shared values guide the way we behave to make a positive, enduring impact:
 
 
 During your tenure as an Assistant Manager, you will demonstrate and develop your capabilities in the following areas
 
 
 <ul>
 <li>
 Applies knowledge and skills of relevant practices and processes (or relevant tax rules and regulations) in area of specialization to client problems
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 <li>
 Presents findings and recommends and implements advice independently relevant to tax and consults others as needed
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 <li>
 Reviews written technical advice, reports, memoranda and/or other deliverables relevant to tax laws and rules for adequacy of research conducted and appropriateness and accuracy of conclusions
 </li>
 <li>
 Demonstrates advanced knowledge of the key capabilities required to deliver a high quality service experience to the client
 </li>
 <li>
 Selects appropriate methods for collecting and analyzing data, and develops informed recommendations
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 <li>
 Interprets and synthesizes data, exercises professional skepticism to challenge data, and identifies meaningful insights to develop recommendations that most effectively support a client&rsquo;s business objectives
 </li>
 <li>
 Articulates how technology enables the business and communicates this effectively to clients while ensuring appropriate technologies and methodologies are used on projects
 </li>
 <li>
 Assists client in completing timely and accurate tax and financial filings/compliance activities to meet obligations
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 <li>
 Identifies and sets timelines to the main tasks within the framework of the tax compliance work
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 <li>
 Drafts reports, identifies key issues/risks, and proposes solutions for clients on tax planning and implementation strategies
 </li>
 <li>
 Prepares advice to clients on filing requirements and documentation, as well as the effects of tax advice for tax provisions
 </li>
 <li>
 Identifies and bridges gaps between the information provided by the client and information required by the tax authorities
 </li>
 <li>
 Drafts clear and succinct formal response letters or dispute application letters
 
 
 </li>
 </ul>
 
 Leadership Capabilities
 
 
 
 <ul>
 <li>
 Builds own understanding of our purpose and values; explores opportunities for impact.
 </li>
 <li>
 Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.
 </li>
 <li>
 Understands expectations and demonstrates personal accountability for keeping performance on track.
 </li>
 <li>
 Actively focuses on developing effective communication and relationship-building skills.
 </li>
 <li>
 Understands how their daily work contributes to the priorities of the team and the business.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 5 - 7 years of general tax experience, preferably with at least a year focused on taxation. Experience with a Big 4 firm, law firm, or large corporate tax department of a multinational company is required.
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 <li>
 Consulting and compliance experience is needed.
 </li>
 <li>
 Experience with inbound and outbound international tax is preferred.
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 <li>
 Excellent research skills and strong written and verbal communications skills required.
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 <li>
 Good knowledge of tax and business laws and regulations
 </li>
 <li>
 Bachelor&rsquo;s degree in accounting, Finance or other business-related field.
 </li>
 <li>
 Advanced degree such as MST, JD or LLM preferred. CPA preferred.
 </li>
 <li>
 Fluency in English is a must. Fluency in Arabic is a plus.
 </li>
 </ul>
</div>

Assistant Manager | Tax & Legal | Direct Tax | Business Tax General | Oman (Muscat)

BPO PLUS

About the RoleWe are hiring dynamic and results-driven B2B Direct Sales Executives to join a leading telecom project in Oman. The ideal candidate will be responsible for identifying business opportunities, acquiring corporate clients, and driving telecom solution sales across the Muscat market.This role is ideal for candidates who are passionate about field sales, client relationship management, and achieving ambitious sales targets.Key Responsibilities<ul><li>Generate and develop new B2B sales opportunities</li><li>Promote telecom products and business solutions to corporate clients</li><li>Conduct client meetings, presentations, and product demonstrations</li><li>Build and maintain strong long-term customer relationships</li><li>Negotiate commercial terms and successfully close sales deals</li><li>Achieve monthly sales targets and performance KPIs</li><li>Maintain accurate sales records and pipeline updates</li><li>Stay updated on market trends and competitor activities</li></ul>Requirements<ul><li>Omani Nationals only</li><li>Bachelor&rsquo;s degree preferred</li><li>Minimum 1 year of B2B sales experience (telecom industry preferred)</li><li>Strong communication, presentation, and negotiation skills</li><li>Self-motivated with a target-oriented mindset</li><li>Valid Oman driving license is mandatory</li><li>Good knowledge of Muscat market and corporate sector</li><li>Immediate joiners will be given preference</li></ul>What We Offer<ul><li>Competitive Salary: OMR 300 &ndash; 350</li><li>Attractive performance-based incentives</li><li>Career growth opportunities</li><li>Professional work environment</li><li>Training and development support</li></ul>Job Details<ul><li>Employment Type: Full-Time / Permanent</li><li>Contract Duration: 24 Months</li><li>Work Location: Muscat, Oman</li><li>Work Mode: In-person</li></ul>Apply NowWork Location: In person

B2B Direct Sales Executive – Telecom - Muscat (Omani Nationals)

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