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ramp agent part time

Menzies Aviation LATAM

<div>
 Job Details
 
 
 
 Description
 
 
 
 
 Overview
 
 
 
 People. Passion. Pride. This is what has driven our team since 1833.
 
 
 Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
 
 
 But at the heart of our business is our people.
 
 
 
 Role Purpose
 
 
 
 The Ramp Agent plays a vital role in ensuring top tier performance in all aspects of baggage handling, exceeding customer expectations while upholding the highest standards of safety, efficiency, and teamwork. With a strong commitment to company policies and procedures, they help create a smooth and seamless airport experience.
 
 
 
 What You Will Be Doing
 
 
 
 <ul>
 <li>
 On-load and off-load baggage manually or mechanically, in accordance with the relevant training received.
 </li>
 <li>
 Gather, input and process all data and documentation necessary for the fulfilment of the success of the operation, by manual, automated or computerized systems, including weather reporting.
 </li>
 <li>
 Undertake all relevant baggage sortation duties in a safe and efficient manner.
 </li>
 <li>
 Carry out area hazard checks.
 </li>
 <li>
 Carry out Head-set duties, including communication with the flight deck, in accordance with the relevant training received.
 </li>
 <li>
 Must have a flexible schedule* *Must be able to work weekends/holidays*
 
 
 </li>
 </ul>
 Would you like to see more detail on the accountabilities of the role? Please see the following job description for further information
 
 
 
 Safety, Security, Wellbeing And Compliance
 
 
 
 You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
 
 
 Please see the attached job description for further details on safety, security, wellbeing &amp; compliance.
 
 
 
 What We Are Looking For
 
 
 
 <ul>
 <li>
 Must possess a valid US driver&rsquo;s license
 </li>
 <li>
 Must pass pre-employment drug screen
 </li>
 <li>
 Ability to proficiently read, write and speak English
 </li>
 <li>
 Must pass background check and obtain US Customs seal
 </li>
 <li>
 The ability to lift and move heavy baggage (70lbs) and work outdoors in all weather conditions.
 
 
 </li>
 </ul>
 Would you like to see more detail on what we are looking for? Please see the following job description for further information
 
 
 
 Diversity
 
 
 
 Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
 
 
 Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.
 
 
 As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.
 
 
 
 Application Instructions
 
 
 
 Is this role ticking all the boxes for you? If so, please click apply now!
</div>

Ramp Agent / Part-Time

Alliance Ground International

<div>Job Description:
Job Description:
Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? 
 
As a Ramp Agent, you will be essential in ensuring that flights run on time by providing efficient ground support services. 
 
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. 
 
Job responsibilities:<ul><li>
Guide inbound/outbound airplanes to and from the gate.</li><li>
Transport, lift, load/unload, sort and transfer passenger baggage, cargo, and mail material in and out of aircraft bins, belt loader, or baggage carts in a safe manner.</li><li>
Safeguards customer baggage, air cargo, airmail from weather, loss, theft, damage and/or destruction.</li><li>
Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.</li><li>
Operate heavy equipment such as pushback equipment and maintain visual contact with Wing Walkers to ensure the equipment is free of any danger.</li><li>
Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart, and deicers; or manually push and pull push carts and containers. Operate equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.</li><li>
Receive and record customer baggage, air freight, mail, and company materials as required.</li><li>
Pick up, deliver, and transport cargo and baggage to and from aircraft, which could include wheelchairs, strollers, live animals, and other vital property of passengers, and prepare records in connection with these responsibilities.</li><li>
Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required.</li><li>
Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner.</li><li>
Complete all training when required by company, airport governing authority, or customer when required.</li><li>
Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays.</li></ul>
Safety, Security and Compliance:
All AGI Team members have a responsibility and duty while at work to:<ul><li>
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.</li><li>
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.</li><li>
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons.</li><li>
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.</li><li>
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.</li><li>
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.</li><li>
Fully understand AGI Health &amp; Safety and Security policies.</li><li>
Attend training courses as may be required by AGI.</li></ul>
Physical Requirements:<ul><li>
This job requires physical stamina and strength &ndash; Ramp Agents must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces.</li><li>
Must be able to carry heavy items up and down narrow jetway stairs.</li><li>
Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.</li><li>
Must be able to work in cramped or high places.</li><li>
Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.</li><li>
Must be able to work outside in all types of weather, around jet and machinery noises.</li></ul>
Knowledge, Skills &amp; Abilities:<ul><li>
Good Communication Skills &ndash; Ramp Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo.</li><li>
Basic math skills: Ramp agents may be required to calculate weight and balance calculations for planes.</li><li>
Computer skills: Ramp agents may be required to use computer systems to track cargo and baggage.</li><li>
Problem-solving skills: Ramp agents may be called upon to troubleshoot issues during loading and unloading.</li><li>
Time management skills: Ramp agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment.</li></ul> 
Qualifications:<ul><li>
Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.</li><li>
Possess a valid driver&rsquo;s license with a clean driving record.</li><li>
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.</li><li>
Must complete ramp and SIDA training to obtain airport authority identification security.</li><li>
If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.</li><li>
Preferred Qualifications - One+ year of relevant experience.</li></ul>
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.
The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
$17.00
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</div>

Ground Ramp Agent

Southwest Airlines

Department: Cargo Provo & GSE
 
Our Company Promise
 
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
 
Job Description:*** For external applicants only: 
(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Maryland.
 (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson
 and not selected for the Supervisor Cargo Customer Service position at BWI within the last 12 months.***
 
Pay & Benefits
 Pay of $34.94 to $36.39 per hour*, depending on qualifications and experience. Opportunities for overtime and shift premiums. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
 
Benefits you’ll love: 
<ul>
<li>Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)</li>
<li>Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings**</li>
<li>Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***</li>
<li>Competitive health insurance for you and your eligible dependents</li>
<li>Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.</li>
<li>Explore more benefits you’ll love: https://careers.southwestair.com/benefits</li>
</ul>
Want to lead a Team that keeps Cargo moving and flights on time? As a Supervisor Cargo Customer Service at Southwest Airlines, you’ll guide Freight Agents and make sure shipments are handled safely, quickly, and meet requirements. You’ll train and support your Team, solve problems, and work with other departments to keep operations running smoothly. Your Leadership helps Southwest deliver great service and stay on schedule—every day. If you’re ready to make a big impact and grow your career, this is the role for you.
 
Additional details
 
The Supervisor Cargo Customer Service works assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.
 
U.S. Citizenship required under Federal regulations.
 
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
 
Responsibilities
 
Provides special care, attention, and assistance to internal and external SWA Customer’s as needed
 
Assists in training and mentoring Freight Agents to ensure awareness of appropriate regulations, procedures, and Company policies
 
Evaluates the work performance of Freight Agents to ensure that their work performance, attendance, and appearance meet Company and federal requirements
 
Sets clear expectations on daily assignments and procedures or process changes to Employees
 
Recognizes Team member achievements and ensure appropriate and effective coaching and/or accountability is delivered to address performance shortcomings
 
Actively coordinates with all departments to maintain the station's on-time performance
 
Partners closely with fellow Supervisors and Leadership to achieve Station objectives
 
Ensures all Freight Agents are properly assigned and utilized
 
Requests overtime as needed and maintains maximum use and efficiency of all Employees on duty
 
Proactively reallocates Employees as needed and assigns rest and meal breaks as required
 
Checks on supplies and equipment to determine that freight facility needs are met
 
Works in air freight facilities and may be exposed to a wide variety of weather conditions and jet and machinery noise and fumes
 
Checks cargo information for each flight Handles cash, checks, credit cards, and coupons as forms of payment for shipments
 
Computes charges, makes change and balances daily transactions
 
Monitors, receives, and sends station AMS traffic pertaining to the stations operations and disseminates the information as needed
 
Ensures Federally Mandated screening of all cargo shipments is handled according to the Southwest Airlines and TSA approved security program
 
May perform SIDA signatory responsibilities as assigned
 
Must be able to meet any physical ability requirements listed on this description
 
May perform other job duties as directed by Employee's Leaders
 
Knowledge, Skills and Abilities
 
Ability to successfully complete Freight Agent training and perform all essential job functions of a Freight Agent
 
Ability to assume a high level of responsibility
 
Ability to effectively communicate information and instructions verbally and/or via radio equipment, telephone, face to face, and public address systems
 
Ability to read documents, follow instructions, learn, understand, and teach freight procedures, rules, and regulations
 
Ability to read and write English
 
Ability to type and/or use a computer keyboard with sufficient speed to meet the demands of job
 
Ability to sufficiently use and navigate current computer software, including Microsoft Office products
 
Ability to work in environment with exposure to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods of time
 
Ability to demonstrate awareness of hazardous situations and maintain safe working environment in addition to handling emergencies as needed
 
Ability to maintain alertness to moving vehicles and aircraft
 
Ability to work safely and with urgency under tight time constraints to accomplish quick turns of aircraft
 
Ability to demonstrate strong organizational skills and attention to detail
 
Ability to solve complex operational problems
 
Ability to manage highly sensitive and confidential information
 
Knowledge of Ramp, Operations, Provisioning and Freight Agent collective bargaining agreements and Company policies and procedures preferred
 Education
 
Required: High School Diploma or GED
 
Preferred: College coursework or degree
 
Experience
 
Preferred: Two years of airline/military related work experience in ramp/operations/provisioning functions
 
Licensing/Certification
 
Must be able to obtain a SIDA badge and meet all local airport requirements
 
Must possess a valid U.S. driver’s license
 
May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights
 
Ability to obtain GSC qualification and comply with DOT drug and alcohol testing program
 
Physical Abilities
 
Must be able to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces. Must be able to climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods
 
Must be able to work in cramped or high places. Must be able to carry heavy items up and down jetway stairs
 
Must be able to distinguish each color displayed on every type of screening equipment
 
Must be able to hear and respond to the spoken voice an to audible alarms generated by screening equipment
 
Must maintain the ability to wear prescribed uniforms
 
Other Qualifications
 
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
 
Must be a U.S. citizen
 
Must be able to comply with Company attendance standards as described in established guidelines
 
Must be at least 20 years of age
 
Must be able to work various shifts including nights, weekends, holidays, and overtime and some travel may be required for training
 
<ul>
<li>Pay amount doesn’t guarantee employment for any particular period.</li>
</ul>
**401(k) Company match contributions are subject to the plan’s vesting schedule. Match contributions may vary based on the position.
 *** Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
 
Southwest Airlines is an Equal Opportunity Employer.
 Please print/save this job description because it won't be available after you apply.
 Job Posting End Date
 03/16/2026

Supervisor Cargo Customer Service - BWI

Department: Technical Operations
 
Our Company Promise
 
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
 
Job Description: 
Want to help keep our planes clean, safe, and ready to fly? Aircraft Appearance Technicians at Southwest clean the inside and outside of airplanes, replace seat covers and aisle rugs, and tidy up tools and work areas. They work in places like the hangar where our planes are parked and maintained , or they work on the ramp, where planes are parked for Customers to board for takeoff . They also drive vehicles to move equipment and follow safety rules to protect our Teams and Customers. This role is great for someone who enjoys working around aircraft , staying active, and being part of a Team that helps flights run safely and on time. Check out what a day as an Appearance Technician is like: swa.is/DayWithAppearanceTech
 
Additional details
 
This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the labor union.
 
Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you.
 
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .
 
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
 Responsibilities
 The work of the Appearance Technician shall include, but not be limited to
 Cleaning, washing, and polishing the interior and exterior of airplanes, airplane parts, maintenance equipment, shops, and hangars
 Replacement of aircraft seat covers and aisle rugs on service checks, turnarounds, or through-flights
 The driving of motor vehicles, when necessary, in connection with the work of an Appearance Technician
 Carry out safety and/or security initiatives as directed by Southwest Airlines or the FAA
 Must be able to meet any physical ability requirements listed in this description
 May perform other job duties as directed by Employee's Leaders
 Knowledge, Skills, and Abilities
 Must be able to read documents, follow instructions, learn, and understand operations procedures, rules, and regulations
 Must be able to perform well in a fast-paced environment, subject to adverse weather conditions, including extreme heat or extreme cold, as well as aircraft noise
 Must be able to be alert to moving vehicles or aircraft and use radio equipment as needed
 Must be able to communicate information and instructions in writing, verbally, or via radio equipment, as needed
 Must be capable of being trained on, as well as, operating a forklift and a tug
 Must be capable of being trained on, as well as, operating scissor and boom lifts at heights of up to 40 feet
 Must be able to easily climb up and down ladders, stairs, and stands while cleaning the interior and/or exterior of the aircraft, including times while washing and waxing the aircraft
 Must be able to work rotating shifts, holidays, and overtime Education
 Required: High School Diploma or GED
 Experience
 Licensing/Certification
 Must possess and maintain a valid U.S. Driver's License
 Must have the ability to obtain a SIDA badge and meet local airport requirements
 Physical Abilities
 Must be able to work well in confined areas, reach, and stand for long periods of time while washing and waxing the aircraft
 Must be able to climb, kneel, squat, and sit in order to replace aircraft carpet and seat covers, and while performing cleaning tasks and other duties
 Must be able to lift and/or move items weighing up to 50 pounds on a regular basis
 Other Qualifications
 Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
 Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
 Must be at least 18 years of age
 Must be able to comply with Company attendance standards as described in established guidelines
 
Pay & Benefits: 
Competitive market salary from $21.62 per hour to $21.62 per hour* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
 
Benefits you’ll love: 
<ul>
<li>Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)</li>
<li>Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**</li>
<li>Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***</li>
<li>Competitive health insurance for you and your eligible dependents (including pets)</li>
<li>Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.</li>
<li>Explore more Benefits you’ll love: https://careers.southwestair.com/benefits</li>
<li>Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.</li>
</ul>
Pay Rate: $21.62
 
Southwest Airlines is an Equal Opportunity Employer.
 Please print/save this job description because it won't be available after you apply.
 Job Posting End Date
 03/13/2026

Appearance Technician - BWI (Hangar)

Menzies Aviation

<div>
 Job Details
 
 
 
 Description
 
 
 
 
 Overview
 
 
 
 People. Passion. Pride. This is what has driven our teams since 1833.
 
 
 Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
 
 
 But at the heart of our business is our people.
 
 
 
 Role Purpose
 
 
 
 The Customer Service Agent will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct.
 
 
 This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct.
 
 
 
 What You Will Be Doing
 
 
 
 <ul>
 <li>
 Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport, be enthusiastic and keep a positive attitude while offering assistance.
 </li>
 <li>
 Host self-service kiosks and verify passengers&rsquo; documents prior to boarding aircraft,
 </li>
 <li>
 Interpret identification labels along with baggage and cargo routing tags.
 </li>
 <li>
 Ensure that all work areas are organized and functional (check-in, lobby, gate, baggage).
 </li>
 <li>
 Other responsibilities in the gate area include making announcements, checking baggage, and assigning seats.
 </li>
 <li>
 Must have a flexible schedule* *Must be able to work weekends/holidays*
 
 
 </li>
 </ul>
 Would you like to see more detail on the accountabilities of the role? Please see the following job description for further information.
 
 
 
 Safety, Security, Wellbeing And Compliance
 
 
 
 You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
 
 
 Please see the attached job description for further details on safety, security, wellbeing &amp; compliance.
 
 
 
 What We Are Looking For
 
 
 
 <ul>
 <li>
 Must be at least 18 years of age.
 </li>
 <li>
 Must have a current valid US driver&rsquo;s license.
 </li>
 <li>
 Computer skills are required as you will be using computer-based systems to perform some of your primary job duties.
 </li>
 <li>
 Ability to proficiently read, write and speak English, excellent communication skills
 </li>
 <li>
 Must be able to stand for long periods of time at the ticket counter and gate check-in areas.
 </li>
 <li>
 Must pass FBI background check and obtain US Customs seal.
 
 
 </li>
 </ul>
 Would you like to see more detail on what we are looking for? Please see the following job description for further information.
 
 
 
 Diversity
 
 
 
 Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
 
 
 Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.
 
 
 As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.
 
 
 
 Application Instructions
 
 
 
 Is this role ticking all the boxes for you? If so, please click apply now!
</div>

Passenger Service Agent

Cogent Biosciences

<div>
 
 Who We Are
 
 
 
 Cogent Biosciences is a publicly traded biotechnology company focused on developing novel precision therapies to treat a broad range of patients with unmet medical needs. Cogent&rsquo;s lead program, bezuclastinib, is designed to selectively and potently inhibit exon 17 mutations found within the KIT receptor tyrosine kinase, including KIT D816V. KIT D816V is responsible for driving a rare and serious condition called Systemic Mastocytosis, and exon 17 mutations are also found in patients with gastrointestinal stromal tumors (GIST), a type of cancer with strong dependence on oncogenic KIT signaling. Bezuclastinib has exhibited promising initial data across all three trials: APEX in AdvSM, SUMMIT in NonAdvSM and PEAK in GIST, including an encouraging safety profile across 600+ patients in single agent and combination dosing.
 
 
 
 The Role:
 
 The Clinical Account Manager (CAM) will serve as a critical member of the Customer Engagement Team and will have an exciting opportunity within Cogent to potentially launch Bezuclastinib in multiple indications across three disease states. The Clinical Account Manager will be responsible for meeting sales targets and utilizing all available resources while tailoring them to meet the customer's needs through a deep understanding of their requirements. Behaviors that are critical for success in this role are collaboration, communication, planning, relationship building, and the ability to execute tactical initiatives and provide timely feedback. CAMs will report directly to the Regional Business Director.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Holistically support and manage territory accounts by creating relationships with physicians, allied healthcare professionals (Advanced Practitioners, Nurses, Pharmacists), and business stakeholders (Office Practice Managers, Billers, etc.)
 </li>
 <li>
 Maintain a uniquely deep and nuanced understanding of territory, including Opinion Leaders (OL) and other influencers, treatment and utilization trends, payer and reimbursement dynamics, and competitive opportunities and challenges.
 </li>
 <li>
 Analyze business performance: Create and execute a comprehensive territory plan. This includes developing unique account plans, delivering branded sales messages, executing planned programs, scheduling and following up with medical education programs, and achieving or exceeding sales targets.
 </li>
 <li>
 Demonstrate clinical/disease/product expertise and deliver strategic customer education.
 </li>
 <li>
 Work closely with multiple Cogent internal stakeholders inside and outside the commercial organization to ensure strategic alignment and execution of key strategies/tactics to advance overall business objectives.
 </li>
 <li>
 Implement processes for appropriate patient identification and treatment management.
 </li>
 <li>
 Utilize internal relationships and develop external relationships with account stakeholders, including, but not limited to, HCPs and advanced practice providers, to service and manage accounts.
 </li>
 <li>
 Have a passion for our products through the entire sales cycle while always building our brand and never losing sight of how we serve patients.
 </li>
 <li>
 Leverage your passion for Oncology/Rare disease state awareness, industry, regulatory, and competitive changes to deliver agreed results.
 
 
 </li>
 </ul>
 
 Desired Experience/Education And Personal Attributes
 
 
 
 <ul>
 <li>
 Ideal candidates have strong clinical selling skills, excellent communication/presentation skills, are effective working in teams and self-starters, as well as strategic and forward thinking.
 </li>
 <li>
 BA/BS or healthcare equivalent degree required.
 </li>
 <li>
 Minimum 5+ years of previous pharmaceutical, biotech, and/or medical sales experience with a strong preference for Rare Disease/Oncology/Hematology.
 </li>
 <li>
 Knowledge of the pharmaceutical marketplace and deep understanding of industry and broader trends in the healthcare landscape.
 </li>
 <li>
 Collaborative and organizationally savvy team player with a history of success in a matrixed setting.
 </li>
 <li>
 Strong negotiation, partnering, and influencing skills.
 </li>
 <li>
 Demonstrated ability to effectively manage business relationships with external strategic partners.
 </li>
 <li>
 Prior experience working in large accounts and/or hospitals required. Expert at navigating complexities and removing barriers to advance corporate objectives in service of patients, caregivers, and HCPs.
 </li>
 <li>
 Successful product launch experience preferred.
 </li>
 <li>
 Prior pharma/biotech start-up experience preferred.
 </li>
 <li>
 Technologically savvy and committed to leveraging data and advanced analytics daily to drive business results.
 </li>
 <li>
 Ability to travel on a frequent overnight basis, with occasional weekend travel, depending on business needs.
 </li>
 <li>
 Must possess a valid driver's license and have reliable access to a personal vehicle
 
 
 </li>
 </ul>
 
 Salary Range
 
 
 
 $200,000 - 240,000 USD
 
 
 Exact compensation will vary based on skills, experience, and location.
 
 
 
 Our Locations
 
 
 
 Waltham, MA: Our headquarters is located in the Greater Boston life sciences community, with an open, collaborative office environment designed to support teamwork and connection. Employees benefit from convenient on-site amenities, including free on-site parking and gym facilities in the building.
 
 
 Boulder, CO: Our Boulder location is home to Cogent&rsquo;s discovery research organization and a key scientific hub with strong leadership based on site. Situated in the greater Denver-Boulder biopharmaceutical corridor, this office plays a central role in advancing our discovery efforts and pipeline.
 
 
 
 Our Offer To You
 
 
 
 At Cogent Biosciences, we offer a competitive salary, bonus, and ongoing stock awards, alongside a benefits package that sets us apart. We cover 100% of medical, dental, and vision premiums for you and your family, and help reduce out-of-pocket costs by funding up to 75% of in-network deductibles. Our benefits also include a 401(k) match with immediate vesting, generous paid time off, 12 weeks of fully paid parental leave, paid family and medical leave for all employees regardless of location, and company-paid short-term disability coverage for up to 20 weeks. Additional perks like wellness programs, tuition reimbursement, and inclusive family-forming support help you thrive at work and beyond.
 
 
 We are proud to be an Equal Opportunity Employer. Our goal is to have a diverse workforce. We do not discriminate on the basis of race, age, color, religion, national origin, gender, sexual orientation, gender identity or expression, veteran status or disability, or any other status protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.
</div>

Clinical Account Manager - Baltimore, MD

The Home Depot

<div>Position Purpose:
The DC Operations Manager is responsible for the success of assigned functions within a complex distribution center environment to ensure that it is an outstanding place to work. The DC Operations Manager may be responsible for the supervision of one or more of the following: Inbound Operations (Unloading and Receiving), Warehouse Operations (Pick-Pack, Break-Pack), Outbound Operations (Loading), Transportation Operations (Yard, Carrier Relations) and/or Office Operations (e.g., Transportation Coordinators, Customer Service Associates, General Office Associates). The DC Operations Manager works with the General Manager or DC Assistant General Manager to develop strategies and objectives to maximizing productivity and leverage expenses for the Home Depot distribution center. DC Operations Managers must analyze trends, solve problems and motivate and develop themselves and associates in order to maximize contribution to the DC success - typically manages through several Supervisors to achieve results from a large number of hourly associates. 
Key Responsibilities:<ul><li>
20% Managing to ensure operational excellence in all warehouse areas, efficient operations of warehouse management system(s) and related equipment, inventory is received appropriately and efficiently and safely processed in the warehouse, proper layout of warehouse and product placement, and proper maintenance and organization of all warehouse areas so that it's appearance is conducive to creating a perfect load for our Stores and Customers</li><li>
20% Assists GM or AGM with the evaluation of the effectiveness of and recommends alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product; manage to ensure warehouse layout is optimally aligned for maximum efficiency as seasonality and inventory needs require.</li><li>
15% Assists GM and/or AGM with the DC's financial, operational, people and process and service related objectives to drive continuous improvement and efficiency gains to reduce overall cost-to-serve; leads associates, and peers to anticipate and solve problems and plan for upcoming events, seasonal changes, etc. Depending on DC, may assist in management of 3PL provider to ensure optimal performance and metrics are achieved.</li><li>
15% Coaches, trains, and develops Associates informally and through formal training programs, providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback. Maintains a union free work environment by creating an employee-centered work place that demonstrates care and concern for all Associates.</li><li>
15% Ensures a culture of safety throughout the organization by following Home Depot safety policies and procedures - monitor DC safety, physical security and operational metrics on a daily, weekly and monthly basis</li><li>
15% Depending on need, may work with the GM to manage relationship with #3PL onsite delivery or transportation agent for all outbound loads, review transportation carrier performance with transportation Associates</li></ul> 

Direct Manager/Direct Reports:<ul><li>
Reports to DC General Manager I/II or Assistant General Manager</li>
Accountable for direct supervision of the work activities of others. In addition to personnel issues <li>- including selection, termination, performance appraisal and professional development of subordinates.</li></ul> 

Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 

Physical Requirements:<ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul> 

Working Conditions:<ul><li>
Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.
</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 

Preferred Qualifications:<ul><li>
Bachelors Degree concentrating in Operations Management, Business or Supply Chain</li><li>
Proficiency in Microsoft Outlook, Word and Excel software applications</li><li>
Previous change management experience (driving, influencing and inspiring change through communication at all impacted levels).</li><li>
Ability to work a flexible schedule. Ability to be on-call at various times.. Must be able to work weekends and holidays.</li><li>
Must be open to relocation. Because of the nature of Retail Distribution, your flexibility to relocate will translate into increased opportunities for advancement.</li></ul> 

Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 

Preferred Education:<ul><li>
No additional education</li></ul> 

Minimum Years of Work Experience:<ul><li>
2</li></ul> 

Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 

Minimum Leadership Experience:<ul><li>
None</li></ul> 

Preferred Leadership Experience:<ul><li>
None</li></ul> 

Certifications:<ul><li>
None</li></ul> 

Competencies:<ul><li>
Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all Home Depot roles, tasks and responsibilities; models The Home Depot values.</li><li>
Problem Solving: Reacts quickly and appropriately to problems in the DC; follows-up in a timely manner to issues not immediately resolvable; ties all loose ends.</li><li>
Customer Driven: Creates a customer-focused environment in which excellent service is provided to all Customers; sees business through the eyes of the Customer.</li><li>
Gets Things Done: Motivates self and others to accomplish important objectives despite a complex environment and multiple demands; creates a sense of urgency; delegates appropriately.</li><li>
Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and listens carefully to input and feedback; adapts messages to fit audience.</li><li>
Plans Strategically: Demonstrates the ability to determine goals, direction and action steps necessary to maximize short-term and long-term.</li><li>
Ground-Engaged: Demonstrates a comprehensive understanding of The Home Depot business and how his/her actions affect the business; uses this knowledge to make effective business decisions; knows the competition and the industry; foresees future challenges and takes action to address them.</li><li>
Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth working relationships with people inside and outside of the organization.</li><li>
Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and Associates; takes steps to maximize development of both self and Associates.</li><li>
Stress Tolerance: Maintains a positive attitude; maintains a high volume, high quality workload under demanding conditions (e.g., short time frame).</li><li>
Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety standard.</li></ul></div>

DC Operations Manager

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