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reception manager

Grand Zor Restaurant L.L.C

We are seeking an experienced and service-focused Reception Manager to lead the front-of-house team at our upcoming hospitality venue. The ideal candidate will have a strong background in hospitality and a passion for creating exceptional guest experiences.Key Responsibilities:<ul><li>Oversee daily front desk operations, ensuring smooth and efficient service</li><li>Manage and train the reception team to maintain high service standards</li><li>Greet and assist guests with professionalism and warmth</li><li>Handle guest inquiries, reservations, and any complaints with care and efficiency</li><li>Coordinate with other departments to ensure seamless guest experiences</li><li>Monitor and manage reception-related budgets, supplies, and systems</li></ul>Requirements:<ul><li>Proven experience as a Reception Manager or similar front-of-house leadership role</li><li>Strong background in the hospitality industry (hotel, restaurant, or similar)</li><li>Excellent communication, leadership, and organizational skills</li><li>Proficiency in reservation and front desk software systems</li><li>High attention to detail and a guest-first mindset</li><li>Ability to work flexible hours, including weekends and holidays</li></ul>Job Type: Full-timePay: AED10,000.00 - AED16,000.00 per monthLanguage:<ul><li>Russian (Required)</li></ul>

Reception Manager (Russian Speaker)

Riviera Hotel Dubai

<ul><li>Supervise and support front desk staff, including Receptionists, Night Auditors, and Bell Staff (if applicable).</li><li>Ensure the smooth and efficient operation of the reception area during all shifts.</li><li>Greet guests in a friendly and professional manner, ensuring a warm welcome and speedy check-in/check-out process.</li><li>Handle guest complaints, problems, and special requests, escalating to management as needed.</li><li>Train and coach reception team members, conducting regular performance evaluations.</li><li>Ensure all front office policies and procedures are adhered to.</li><li>Manage room allocations, reservations, and booking amendments in the PMS (Property Management System).</li><li>Monitor daily arrivals and departures, coordinating with housekeeping and maintenance.</li><li>Maintain accurate records of guest accounts, payments, and incident reports.</li><li>Perform cashiering duties, including handling cash, credit cards, and billing.</li><li>Ensure the reception area is always clean, tidy, and stocked with necessary supplies.</li><li>Assist in scheduling shifts and managing staffing levels.</li><li>Ensure a high level of guest satisfaction and service recovery when necessary.</li><li>Prepare shift handover reports and communicate effectively with other departments.</li></ul>Job Type: Full-time

Reception Supervisor

Emperos DMCC

We are looking for a Hostess to meet and greet our visitors / guests in our reception. As a Hostess, you will be the first point of contact for our company. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.Responsibilities<ul><li>Welcome clients, visitors, and guests with a warm and friendly demeanor. Provide assistance and directions as needed, ensuring a positive first impression of the company</li><li>Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)</li><li>Provide basic and accurate information in-person and via phone/email</li><li>Receive, sort and distribute daily mail/deliveries</li><li>Maintain office security by following safety procedures and controlling access via them reception desk</li><li>Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing etc as needed</li><li>Other duties and responsibilities that may be allocated by your manager</li></ul>Requirements&middot; Proven work experience as a Sales Hostess / Kiosk Hostess / or similar role&middot; Proficiency in Microsoft Office Suite&middot; Hands-on experience with office equipment&middot; Professional attitude and appearance&middot; Good written and verbal communication skills&middot; Ability to be resourceful and proactive when issues arise&middot; Excellent organizational skills&middot; Multitasking and time-management skills, with the ability to prioritize tasks&middot; Customer Service attitudeJob Type: Full-time

Sales Hostess

Broaden Energy Solutions LLC

<ul><li>Proven experience as a receptionist, office manager, or administrative coordinator.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Proficient in MS Office (Word, Excel, Outlook, PowerPoint).</li><li>UAE nationals only</li></ul>Job Type: Full-timePay: AED7,000.00 - AED15,000.00 per month

Receptionist/Office Manager (Emirati National only)

Omorfia Group LLC

PURPOSE OF THE ROLETo establish relationship with the clients to high standard of customer service by maintaining the reception area and managing data base effectively.KEY RESPONSIBILITIES1. Front Desk:<ul><li>Inform relevant technicians of the client&rsquo;s arrival with treatment details and timings</li><li>Ensure communication is accurate throughout the branch and that all documents and systems reflect the correct situation of the branch</li><li>Receive and greet visitors in an efficient, tactful and courteous manner</li><li>Maintain adequate cash in drawer</li><li>Assisting in the closing of the Branch and daily sales cash collection and ensuring they are accurately administered and completed.</li><li>Understands the customer (both external and internal) / phone and face to face, builds strong collaborative customer relationships and builds customer trust and confidence</li><li>Record delays of treatment with accuracy</li><li>Have full knowledge of Front Desk SOPs</li></ul>2. Computer bookings: <ul><li>Ensure the booking system is managed effectively with scheduling, reconfirmations and follow ups of client appointments changing colours in the phorest system</li><li>Check out clients after appointments and ensure that the actual treatment is recorded in the system.</li><li>Ensure accurate client details are maintained and updated on a regular basis</li><li>Sign the waiting list</li><li>Manage lunch blocking of the therapists</li><li>Check if skills of therapists are updated</li><li>Blocking of therapist leave and identify shortage if any</li><li>Money collector</li><li>Maintain the checklists and SOP&rsquo;s of the reception area</li><li>Fully conversant with all pricing structure and promotional details</li></ul>. Use appropriate money collector language at all time<ul><li>Have full knowledge of Money Collector SOPs</li></ul>3. Client/colleague interactions:<ul><li>Provide a full reception service for staff and clients</li><li>Handle customer queries and appointments and ensure response/ reconfirmation is given within the decided timeframe.</li><li>Record customer complaints and inform the Branch Manager</li><li>Actively promote BBL services and retail.</li><li>Ensure the branch ambience is maintained.</li><li>Assist Branch Manager with assignments/ task of the staff.</li><li>Uses all the required tools of communications when dealing with others (phone and face to face), keeps supervisor informed whenever necessary, participates effectively in meetings, delivers effective presentations.</li><li>Listens to client concerns with empathy and offers every possible help within the role assigned and BBL policies and procedures, ensures a follow through of the client issue till its closure</li><li>Works well in groups, helps resolve conflicts, facilitates meetings, works well with other departments, is flexible and open-minded, focuses team on strategies and goals and motivate team</li></ul>4. Branch Manager Support:<ul><li>Develop and maintain a courteous and professional relationship with clients.</li><li>Handle customer complaints and ensure response is given within the decided timeframe. Guide technicians to acquire a thorough comprehension of client's needs, mistakes and misunderstanding to be eliminated</li><li>Ensure communication is accurate throughout the branch and that all documents and systems reflect the correct situation of the branch</li><li>Prepare all daily and weekly reports (Skill report, Employee movement, Maintenance &amp; Breakage report)</li><li>Assist Branch Manager at staff meetings, or conduct meetings in absence of the Branch Manager</li><li>Assist the Branch Manager to maintain stock level and inventory.</li><li>Assist in cost control measures</li><li>Maintain cleanliness of work station and surrounding work areas and ensure that daily cleaning duties are observed Ensure uniform code is maintained</li><li>Assist in selecting staff for core value staff recognition programs by internal monitoring Assist in compiling requests of leave from employees</li><li>Assist in checking the compliance of requirements from Legal authorities</li><li>Assist in the management of Schedules of employees in the branch</li><li>Assist in assigning duties to technicians</li><li>Assisting in the closing of the Branch and daily sales cash collection and ensuring they are accurately administered and completed.</li><li>Assume total responsibility for the smooth running of the Branch in the absence of Branch Manager.</li></ul>Job Types: Full-time, PermanentPay: AED6,000.00 - AED7,500.00 per monthExperience:<ul><li>Sales: 1 year (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Female Branch Supervisor - Bedashing Beauty Lounge

ISPH General Trading LLC

Full job descriptionMain Responsibilities :<ul><li>Manage the Reception area</li><li>Handle incoming &amp; outgoing calls</li><li>Maintain cleanliness in the area</li><li>Serve coffee to the manager</li><li>Travel arrangement of the manager (when required)</li><li>Coordinate with the Property Supervisor for required Reports, NOC etc.</li><li>Move in &amp; Move out Assistance</li><li>Assist the Admin Officer for any Support required</li><li>Assist in preparing tenancy contracts/ agreements, and real estate documentation</li><li>Compile, organize and accurately finalize documents for office records.</li><li>Manage and maintain office supplies.</li><li>Pay strong attention to detail and resolve the issues effectively.</li></ul>Should have 1- 2 years Real estate / property management experienceOnly immediate joiners are encouraged to applyJob Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Receptionist cum Administrative Assistant (preferred with Real Estate Property Management experience

Local Bakery in AbuDhabi

Key Duties and Responsibilities:- Receives guests in a professional and friendly manner, satisfying guest expectations from arrival through to Departure.&middot; Maintains effective communication with all related departments to ensure smooth service delivery.&middot; Maintains good working relationships with all Front Office employees.&middot; Supervises all Front Desk employees ensuring guests are received in a professional and friendly manner.&middot; Greets guests on their arrival ensuring they feel expected and welcome.&middot; Ensures that the guest receives the accommodation he/she is expecting.&middot; Maintains an up-to-date knowledge of hotel and local services and supplies information and responds to guest queries.&middot; Deals swiftly, efficiently, and sensitively to guest complaints and follows through.&middot; Maintain awareness of guest profiles through the IDS (Intellectual Data System) guest profile system.&middot; Using Front Office systems, processes accounts from check-in through to check-out, ensuring posting of food &amp; beverage and ancillary charges.&middot; Receives payment by cash, cheque, credit card, or account, adhering to company Credit Policy.&middot; Provides currency exchange service.&middot; Balance accounts of day&rsquo;s business day end of shift.&middot; Complies with all laid down systems and procedures.&middot; Records all instances of refused business, with reasons for refusal.&middot; Check all cashiers&rsquo; city ledger bills at the end of the shift to ensure that the billing and&middot; Checks all shift reports with particular reference to the Credit Check Report, Routing Instructions Report, Rate Discrepancy report, and Housekeeping Discrepancy report.&middot; Maintains an up-to-date back up report during shift.&middot; Responsible for pre-shift team brief and end-of-shift handover.&middot; To have a full knowledge of daily, monthly and yearly targets.&middot; Maintains department notice board and ensure that all employees are aware of new issues.&middot; Supervises day to day function ensuring standards are adhered to.&middot; Ensures new employee, re-training and corrective training is carried out.&middot; Responsible for the maintenance and re-organization of SOP manual for the reception.&middot; Ensures high level of presentation by personnel.&middot; Ensures that the Front Office Manager is informed about all the Front Desk developments.&middot; Maintains the reception log book, filing system and stock/stationery.&middot; Ensures all reception employees adhere to all Hotel policies and proceduresJob Type: Full-timePay: AED1,200.00 per monthApplication Question(s):<ul><li>If you are selected/hired, when can you join?</li></ul>Language:<ul><li>other language aside from you native language and English (Preferred)</li></ul>

Front Office Receptionist

Explore 2332+ Reception manager in Dubai this September. Find roles across top companies and apply now to boost your career.