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reception manager

Atlantis the Royal

<div></div><div><div>Reception Manager, Milos - Atlantis The Royal (Greek speaker)<br>
(18385)</div><br>
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<p>
A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world.</p><br>
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<p>
Crafted by the world&rsquo;s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.</p><br>
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Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.</p><div><b>
About the role</b></div><br>
<div>
As a Reception Manager at Milos, you will be responsible for delivering five-star customer service to guests, meeting them, and greeting them with a smile and creating an amazing experience and everlasting memories while dining with us! Forming strong relationships with guests staying in the hotel and its suites, local Dubai residents and regulars will be an important aspect of the role. You will act as a &lsquo;sales ambassador&rsquo;, encouraging repeat custom, capturing new business, and communicating any special requests and needs of guests to the restaurant management team, contributing and playing a vital role in delivering a luxury and personalized service. You will demonstrate a deep knowledge and passion for the brand you represent and play an active role in building and managing the guest database, working closely with the PR and marketing teams to communicate any upcoming activity to the market, including special events, initiatives, and promotions. This role requires someone who is immaculately presented and an exceptional communicator who comfortably, positively, and professionally interacts with those around them.</div><br>
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About you</b></div><br>
<div>
The successful candidate must demonstrate a clear passion for the Food &amp; Beverage industry, guest experience and a willingness to learn in a supportive but disciplined environment. Willing to work flexible hours, excellent communication, and interpersonal skills. Must have minimum 2 - 3 years&rsquo; experience in a similar role in a luxury hotel or restaurant. Atlantis, The Royal offers an unbeatable opportunity to grow and develop in your career right in a mix of a continuously developing city and a diverse range of cultures</div><br>
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<p>
We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</p><br>
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<p>
With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</p></div>

Reception Manager, Milos - Atlantis The Royal (Greek speaker)

NEW WORLD HORIZON GENERAL TRADING LLC

<p><b>We Are Hiring: Reception &amp; Operations Coordinator &ndash; Dubai Office</b></p><p>New World Horizon is looking for a friendly, organized, and proactive <b>Reception &amp; Operations Coordinator</b> to support our daily office operations and front-desk activities in Dubai &ndash; <b>experience in the oil &amp; gas industry is an advantage.</b></p><p><b>Front Office &amp; Reception</b></p><ul><li>Welcome visitors, clients, and partners in a professional and friendly manner.</li><li>Answer and route phone calls, emails, and general inquiries.</li><li>Manage reception area, meeting room bookings, and guest arrangements.</li></ul><p><b>Operations &amp; Coordination</b></p><ul><li>Coordinate day-to-day office operations and support different departments.</li><li>Assist the operations team with documentation, follow-ups, and basic logistics.</li><li>Support coordination between Dubai office and other branches (UAE, Qatar, KSA).</li></ul><p><b>Administration &amp; Documentation</b></p><ul><li>Handle filing, scanning, and maintaining records and registers.</li><li>Prepare basic reports, letters, and internal communication when required.</li><li>Support in arranging courier, shipments, and office supplies.</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li>Previous experience in <b>reception / office administration / coordination</b> (oil &amp; gas industry preferred).</li><li>Strong communication skills and customer-service mindset.</li><li>Good command of English (Arabic is a plus).</li><li>Organized, reliable, and able to multitask in a fast-paced environment.</li></ul><p><b>To Apply:</b><br/>Send your CV to: <b>CAREERS@NWH.AE</b></p><p>Job Type: Full-time</p>

Reception & Operations Coordinator

<div><b>Company Description</b><p><br>
SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.</p><p>
Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.</p><p>
A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.</p><b><br>
Job Description</b><ul><li><br>
To be accountable for the smooth operation of each reservation and reception shift</li><li>Maximizing revenue opportunities</li><li>Consistently exceed guest expectations</li><li>Develop a motivated and high performing team, committed to delivering clear goals</li><li>Develop a positive, direct and open relationship with all colleagues</li><li>Management and ownership of LPM&rsquo;s customer relationship initiatives</li><li>To conduct on the job as well as off the job training for the reception team</li><li>To maintain a good presentable composure on the floor at all times</li><li>Support delivery of menu implementation timetable</li><li>Support timely administration of correspondence</li><li>To manage the scheduling of employees in line with varying business levels in order to maximize productivity and minimize payroll costs</li><li>Proactive in highlighting recruitment needs and actively involved in the selection process</li><li>Create user-friendly organized filing systems</li><li>Develop and agree with the General Manager, a calendar of training requirements</li><li>Delivery of a consistent and effective appraisal process</li><li>Identify development needs and opportunities within the department</li><li>Ensure all members of the team, receive, understand and sign their job description</li><li>Pro-active in updating self and colleagues on relevant systems</li><li>Deliver departmental standards of performance and presentation</li><li>Stimulate change, challenge assumption and ways of working to move the business forward</li><li>Develop a positive and direct relationship with all colleagues</li><li>Within the department, instill a culture of pride, ownership and desire to exceed expectation</li><li>Ensure each shift is reviewed and handovers/briefings are carried out</li><li>To liaise with the kitchen and restaurant to enable the delivery of seamless customer service</li></ul><b><br>
Qualifications</b><ul><li><br>
Customer requests, queries or complaints are investigated and administered within 24hrs</li><li>Clear understanding of guest expectations across all members of the department demonstrated by the completion of the skills and standards programmed</li><li>Develop a competent understanding of food, wine and all menus</li><li>Support Manager by being flexible and co-operative in the pursuit of departmental and restaurant goals</li><li>Leadership skills</li><li>Excellent reading, writing and oral proficiency in English</li><li>Well-presented and professionally groomed at all times</li><li>Strong interpersonal skills and able to establish a good rapport with guests</li><li>Possess full knowledge of restaurant&rsquo;s seating/table plan</li><li>Computer knowledge (Microsoft Excel, Word, Powerpoint)</li></ul></div>

Head Hostess

Emirates Electrical Engineering LLC

<div>
 Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care &amp; Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.
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 <br/>
 Emirates Electrical Engineering is a specialized business platform that provides comprehensive turnkey solutions combining development, financing, construction and operation of solar rooftops for commercial and industrial building in the UAE, also a responsive and flexible organization dedicated for the design and construction of turnkey electrical power projects such as High Voltage Substations, Cable Networks and Transmission Lines.
 <br/>
 <br/>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 The Receptionist is responsible for providing a professional and welcoming first point of contact for all visitors and callers, ensuring efficient communication, administrative support, and smooth front-office operations. The role supports day-to-day office activities by managing inquiries, coordinating appointments, and maintaining a well-organized reception area, contributing to a positive and professional workplace environment.
 <br/>
 <br/>
 <strong>
  <strong>
   Job Responsibilities
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Attending all incoming calls and transferring them to the respective extensions
  </li>
  <li>
   Attending visitors and directing them to respective departments
  </li>
  <li>
   Keeping a record of all personal international calls
  </li>
  <li>
   Receiving of all company incoming letters, faxes, parcels, stamping, registering them in the incoming mail register and forwarding them to General Manager and later to the respective departments
  </li>
  <li>
   Maintaining records for all incoming and outgoing correspondence (both hard and soft copies) and Filing them (letters, faxes) in the respective files as per the serial number
  </li>
  <li>
   Co ordination with store keepers to send parcels/goods received at the office
  </li>
  <li>
   Distribution of duties to Company Driver(s) for proper delivery/collection of letters/parcels etc..
  </li>
  <li>
   Comply and implement the OHS &amp; EMS policies
  </li>
  <li>
   Follow all HSE instructions, setting an example to others
  </li>
  <li>
   Stop any unsafe work/act and report to the HSE department
  </li>
  <li>
   Report immediately to the HSE if any Safety/Environmental concern is noticed in and around your working area
   <br/>
   <br/>
  </li>
 </ul>
 Others
 <br/>
 <br/>
 <ul>
  <li>
   Any other additional tasks the line manager may give and is within the scope of work
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Job Requirements
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Diploma with experience in Telephone Etiquettes &amp; knowledge of secretarial Duties
  </li>
  <li>
   2 to 3 Years Experience
   <br/>
   <br/>
  </li>
 </ul>
 At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.
</div>


Receptionist - UAEN

TGC Middle East

The Role
<br>Key Responsibilities Client Experience & Front Office Management -Serve as the primary point of contact for all client requests, ensuring prompt, courteous, and professional support. -Manage reception operations—handling calls, greetings, scheduling, guest coordination, printing/secretarial services, and meeting room logistics. -Ensure seamless client experiences by maintaining service standards, supporting virtual and physical office users, and executing service requests accurately. Centre Presentation & Housekeeping Oversight -Maintain optimal presentation of all spaces including meeting rooms, lounges, and show offices. -Oversee daily opening/closing routines, maintain inventory/consumables, and ensure the centre always meets corporate standards. -Coordinate with housekeeping and support teams to ensure cleanliness, orderliness, and brand-aligned visual experience. Administration & Documentation -Maintain updated client records, reception logs, telephone directories, CRM/ ERP entries, and filing documentation. -Support move-in/move-out processes, maintain administrative registers, and report maintenance issues promptly. -Manage incoming/outgoing mail, catering orders, courier requests, stationery, and service charge documentation. Operational Sales & Revenue Enablement -Promote centre services through upselling/cross-selling opportunities to enhance revenue. -Handle meeting room queries, bookings, pre/post-sales coordination, and client retention initiatives. -Support sales tours through professional reception presentations and exceptional client interface. Compliance, Safety & Facility Management -Follow internal operational policies, crisis plans, safety procedures, and compliance requirements. -Coordinate with onsite contractors/vendors and escalate operational issues efficiently. -Participate in safety drills, maintain first aid readiness, and uphold emergency standards.
<br><br>
Requirements
<br><ul>
<li>4+ years of front office, hospitality, or serviced workspace operations experience—preferably within UAE. -Prior background in customer service roles with strong process adherence and administrative accuracy. -Proficient in MS Office and professional email communication.</li>
</ul>
About the company
<br>TGC Consulting is a Human Resources Solutions provider based in Dubai, UAE. We provide Recruitment & HR Outsourcing services to organizations services tailored to meet the needs of organizations across various industries across the Middle East. At TGC Consulting, we are more than just a Recruitment company we are your strategic partner in talent management. Our team comprises industry experts who are passionate about aligning exceptional talent with organizational needs. Our Services include Executive Search - Permanent Recruitment / Emiratisation & Saudization. Staffing & Outsourcing- Contract Staffing & RPO

Front Office Executive - Hospitality Background

Al Rostamani International Exchange

<div><p>Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care &amp; Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.</p>
<p>Emirates Electrical Engineering is a specialized business platform that provides comprehensive turnkey solutions combining development, financing, construction and operation of solar rooftops for commercial and industrial building in the UAE, also a responsive and flexible organization dedicated for the design and construction of turnkey electrical power projects such as High Voltage Substations, Cable Networks and Transmission Lines.</p>
<div><div><div><h2 class="jobSectionHeader"><b>
Job Purpose</b></h2>
</div><div><p>
The Receptionist is responsible for providing a professional and welcoming first point of contact for all visitors and callers, ensuring efficient communication, administrative support, and smooth front-office operations. The role supports day-to-day office activities by managing inquiries, coordinating appointments, and maintaining a well-organized reception area, contributing to a positive and professional workplace environment.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Responsibilities</b></h2>
</div><div><ul><li>Attending all incoming calls and transferring them to the respective extensions</li>
<li>Attending visitors and directing them to respective departments</li>
<li>Keeping a record of all personal international calls</li>
<li> Receiving of all company incoming letters, faxes, parcels, stamping, registering them in the incoming mail register and forwarding them to General Manager and later to the respective departments</li>
<li> Maintaining records for all incoming and outgoing correspondence (both hard and soft copies) and Filing them (letters, faxes) in the respective files as per the serial number</li>
<li> Co ordination with store keepers to send parcels/goods received at the office</li>
<li> Distribution of duties to Company Driver(s) for proper delivery/collection of letters/parcels etc..</li>
<li> Comply and implement the OHS &amp; EMS policies</li>
<li> Follow all HSE instructions, setting an example to others</li>
<li> Stop any unsafe work/act and report to the HSE department</li>
<li> Report immediately to the HSE if any Safety/Environmental concern is noticed in and around your working area</li>
</ul>
<div>Others<br>
<ul><li>Any other additional tasks the line manager may give and is within the scope of work</li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Requirements</b></h2>
</div><div><ul> <li>Diploma with experience in Telephone Etiquettes &amp; knowledge of secretarial Duties</li>
<li>2 to 3 Years Experience</li>
</ul></div></div></div><p>
At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.</p></div><p></p>

DUBAI PROPERTIES GROUP LLC

<p><strong>About TECOM Group – Dubai Holding Asset Management:</strong></p><p>TECOM Group PJSC, a Dubai Financial Market-listed company, which has been developing and operating strategic, sector-focused business districts across Dubai since 1999. The TECOM Group portfolio consists of 10 business districts catering to six vital knowledge-based economic sectors, including design, education, manufacturing, media, science, and technology.</p><p>The 10 business districts are: Dubai Internet City, Dubai Outsource City, Dubai Media City, Dubai Studio City, Dubai Production City, Dubai Knowledge Park, Dubai International Academic City, Dubai Science Park, Dubai Industrial City and Dubai Design District (D3).</p><p><strong>About the Job:</strong></p><p>An opportunity has arisen for a <strong>Member Relations Executive</strong> to join <strong>TECOM Group</strong>. The main duties and responsibilities of this role:</p><ul><li>The role holder is responsible for managing and executing the operational activities of the co-working space, ensuring seamless workflows and the delivery of high-quality services in alignment with corporate policies to achieve maximum client satisfaction.</li><li>Additionally, the role provides operational and coordination support to the Programs and Events function, contributing to the effective planning and execution of events</li></ul><p><strong>Reception and Front Desk Management</strong></p><ul><li>Act as the main point of contact for the guests/visitors to the coworking space upon their arrival until departure and ensure visitors to the office are greeted and received warmly, given accurate information, and directed to the respective person, meetings and help as appropriate and ensuring effective customer service</li><li>Coordinate with the administrator to serve beverages to visitors in reception/ meeting rooms as appropriate to ensure that visitors are well attended to as per company hospitality standards.</li><li>Coordinate visitor/client requests such as cab hire, public transport information etc to ensure that visitors/clients have an excellent visitor experience for increased customer satisfaction and the fulfilment of departmental goals.</li><li>Ensure all visitor arrivals are logged correctly to maintain accurate records</li><li>Handle all incoming and outgoing telephone calls professionally and direct the calls to respective person to ensure all calls are attended to proficiently.</li><li>Ensure that the reception desk is manned, operationally prepared, and always stocked.</li><li>Provide support for VIP delegates to ensure that all visits are in line with defined guidelines and as per company protocol.</li><li>Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)</li><li>Ensure continual upkeep and standards of business centre to include offices, meeting rooms and communal areas</li></ul><p><strong>Department Support, Registrations & Mail Room</strong></p><ul><li>Guide the team in screening, shortlisting applicants based on pre-defined selection, advancing applicants through the freelance process and in responding to member queries.</li><li>Collect and maintain registration applications promptly and check documents to ensure accuracy and completion before they are sent for further processing. Coordinate with AXS for prompt processing of member applications and ensure members are kept informed with regular updates.</li><li>Handle all incoming /outgoing mail and documents, stamp them on receipt, segregate, and distribute/ dispatch to the correct addressee to ensure accurate distribution of mail and important documents are not misrouted.</li><li>Maintain mail/courier log sheets on a daily/monthly basis to provide information and data for accurate invoicing.</li><li>Coordinate with the driver/messengers to monitor movements of collection/ delivery of documents to avoid loss/error of documents in transit.</li><li>Coordinate with IT support if meeting room equipment’s i.e. projector, plasma screen require attention.</li><li>Inform business development team about walk-in potential business leads/prospects.</li><li>Assist in ad-hoc tasks as assigned to facilitate smooth operations for the business and ensure that the department meets its overall objectives</li><li>Update and maintain contact list of all staff to ensure that a comprehensive database for employee contact is always maintained.</li><li>Prepare activity reports on all the service transactions that took place on a monthly basis for timely information to the management.</li><li>Provide support to the programming and events function to ensure all aspects of operations for events are covered</li></ul><p><strong>Member Relationship Management</strong></p><ul><li>Act as a focal point of contact and coordinate for all meeting room requirements so as to ensure assistance in booking meeting rooms for scheduled meetings.</li><li>Provide support for the collection of information related to client feedback to provide management front line data to understand public opinion, gauge visitor experience or make business and marketing decisions.</li><li>Communicate and resolve client complaints / issues within the delegated level of authority or timely escalate and follow up client issues to the appropriate department to provide a high standard client service which will lead to client satisfaction and loyalty.</li><li>Receive board line phone calls and making sure that all phone calls are answered timely and assist the business partners with accurate and precise information</li><li>Capture all clients Interactions (enquiry, leads, requests & complaints) accurately and maintain a database and record in available systems to provide inputs for management reports.</li><li>Act as a primary point of contact for business partners – coordinate for the issuance and renewal of lease, trade licenses and permits, assist in the timely collections of accounts receivables from partners and liaison to reconcile statements and ensure accuracy of billing to provide efficient customer service.</li><li>Collate all client documentation such as contracts, license, and passport copies etc and maintain administrative files to ascertain smooth business operations and effective workflow.</li><li>Support the section head by channelizing client requirements into commercially viable leads to contribute to the profitability of the department.</li></ul>

Member Relations Executive (National Talent)

Explore 2636+ Reception manager in Dubai this December. Find roles across top companies and apply now to boost your career.

2636 reception manager jobs IN Dubai

Reception Manager, Milos - Atlantis The Royal (Greek speaker)

Reception & Operations Coordinator

Head Hostess

Receptionist - UAEN

Front Office Executive - Hospitality Background

Receptionist - UAEN

Member Relations Executive (National Talent)