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customer support specialist Jobs in Al Khobar

customer support specialist

receptionist cum customer service

STFS GROUP

<p><b>Department:</b> Garage / Automotive Service Center<br/><b>Reports To:</b> Garage Manager / Service Manager</p><p><b>Job Purpose</b></p><p>To manage front-desk operations and deliver excellent customer service by handling customer inquiries, coordinating service appointments, and ensuring smooth communication between customers and the garage team.</p><p><b>Key Responsibilities</b></p><p><b>Reception &amp; Front Desk</b></p><ul><li>Greet customers courteously and professionally upon arrival</li><li>Manage incoming calls, WhatsApp, and emails related to service inquiries</li><li>Maintain visitor logs and customer records</li></ul><p><b>Customer Service</b></p><ul><li>Understand customer vehicle issues and clearly communicate them to service advisors/mechanics</li><li>Open job cards and explain service procedures, timelines, and estimated costs</li><li>Provide regular updates to customers on vehicle status</li><li>Handle customer complaints and escalate unresolved issues to management</li></ul><p><b>Coordination &amp; Administration</b></p><ul><li>Schedule service appointments and manage daily service bookings</li><li>Coordinate with technicians for job allocation and completion status</li><li>Prepare invoices, service receipts, and delivery notes</li><li>Maintain filing of service records, warranties, and customer documents</li></ul><p><b>Billing &amp; Cash Handling (if applicable)</b></p><ul><li>Collect payments and issue receipts</li><li>Ensure accuracy of billing and closing reports</li></ul><p><b>Compliance &amp; Standards</b></p><ul><li>Follow company SOPs, customer service standards, and safety guidelines</li><li>Maintain cleanliness and professional appearance of reception area</li></ul><p><b>Qualifications &amp; Requirements</b></p><ul><li>High school diploma or equivalent (Diploma preferred)</li><li>1&ndash;3 years of experience in a garage, automotive showroom, or service center</li><li>Basic knowledge of automotive services is an advantage</li><li>Proficient in MS Office and billing software</li><li>Good communication skills in English (Arabic is an advantage)</li><li>Customer-focused, organized, and presentable</li></ul><p><b>Key Skills</b></p><ul><li>Strong interpersonal and communication skills</li></ul><p>*</p><p>Job Type: Full-time</p>

Receptionist cum customer service

Rashed Al Rashed & Sons Group

<div><div><div><div><div><div><h4 class="jobSectionHeader"><b>Job Description</b></h4>
<p></p><div><p><b>Responsibility</b></p>
<div>
<ul><li>Type and proof-read letters, memoranda, reports, tabulations and statistical data from drafts.</li></ul></div><br>
<p></p>
<div>
<ul><li>Receive incoming and outgoing mail and route them to the concerned personnel.</li></ul></div><br>
<p></p>
<div>
<ul><li>Maintain up-to-date files, records and manuals.</li></ul></div><br>
<p></p>
<div>
<ul><li>Serve as the office receptionist and answer telephone calls.</li></ul></div><br>
<p></p>
<div>
<ul><li>Work on personal computers and be familiar with computer applications such as, but not limited to, Windows, Word Processors and Spreadsheets.</li></ul></div><br>
<p></p>
<p><b>
Qualification</b></p><br>
<p></p>
<div>
<ul><li>Have four (4) years College Degree Education.</li></ul></div><br>
<p></p>
<div>
<ul><li>Have five (5) years proven experience in performing a variety of finished clerical WORK and knowledge for normal business practices.</li></ul></div><br>
<p></p>
<div>
<ul><li>Have good command of spoken English and have the ability to write good English in order to draft grammatically correct reports and correspondence independently.</li></ul></div><br>
<p></p>
<div>
<ul><li>Have the ability to type at a high rate and understand and be able to work on personal computers and shall be proficient in computer applications such as Windows and Microsoft Office.</li></ul></div></div><br>
<p></p>
<h4 class="jobSectionHeader"><b>Skills</b></h4>
<p></p><div><p><b>Qualification</b></p><br>
<p></p>
<div>
<ul><li>Have four (4) years College Degree Education.</li></ul></div><br>
<p></p>
<div>
<ul><li>Have five (5) years proven experience in performing a variety of finished clerical WORK and knowledge for normal business practices.</li></ul></div><br>
<p></p>
<div>
<ul><li>Have good command of spoken English and have the ability to write good English in order to draft grammatically correct reports and correspondence independently.</li></ul></div><br>
<p></p>
<div>
<ul><li>Have the ability to type at a high rate and understand and be able to work on personal computers and shall be proficient in computer applications such as Windows and Microsoft Office.</li></ul></div></div><br>
<p></p>
</div><p></p><div><div><h4 class="jobSectionHeader"><b>Job Details</b></h4>
<div><div>Job Location</div>
<div>Dammam, Saudi Arabia</div>
</div><div><div>Business Sector</div>
<div>Technical Maintenance &amp; Support</div>
</div><div><div>Company Type</div>
<div>Employer (Private Sector)</div>
</div><div><div>Functional Area</div>
<div>Maintenance, Repair &amp; Technical Services</div>
</div></div><div><h4 class="jobSectionHeader"><b>Preferred Candidate</b></h4>
<div><div>Career Level</div>
<div>Senior / Lead</div>
</div></div></div></div><p></p><div><div><div><h3 class="jobSectionHeader"><b>AlRashed Group</b></h3>
 <div></div><div><div><div>Khobar, Saudi Arabia</div>
 </div><div></div><div><div>500 employees or more</div>
 </div><div></div><div><div>+123.1.234.567</div></div></div></div></div></div></div></div></div></div><p></p>

Field Clerk

BIN SHABIB GROUP

<p><b>Key Responsibilities:</b></p><ul><li>Installation and Setup: Overseeing the installation and connection of new appliances, ensuring they are properly configured and functioning according to specifications.</li><li>Troubleshooting and Repair: Diagnosing and repairing a wide range of appliance malfunctions, including electrical, mechanical, and plumbing issues.</li><li>Maintenance: Performing routine maintenance checks and services on appliances to prevent future breakdowns and ensure optimal performance.</li><li>Customer Service: Providing excellent customer service by explaining technical issues clearly, offering solutions, and ensuring customer satisfaction.</li><li>Technical Guidance: Mentoring and training junior technicians, sharing knowledge and best practices in appliance repair.</li><li>Inventory Management: Managing parts inventory to ensure timely repairs and minimize downtime.</li><li>Documentation: Maintaining accurate records of repairs, maintenance, and service calls.</li><li>Safety Compliance: Ensuring all work is performed safely and in accordance with safety regulations and guidelines.</li></ul><p><b>Skills and Qualifications:</b></p><ul><li>3 to 5 years relevant experience in appliance repair and maintenance in KSA.</li><li>Technical Proficiency: Strong technical skills in appliance repair, including electrical, mechanical, and plumbing systems.</li><li>Problem-Solving: Ability to diagnose and troubleshoot complex appliance issues effectively.</li><li>Communication Skills: Excellent communication skills to explain technical information to customers and colleagues.</li><li>Customer Service: Ability to provide excellent customer service and build rapport with clients.</li><li>Physical Stamina: Ability to lift heavy appliances and work in various environments.</li><li>Attention to Detail: Accuracy in diagnosing and repairing appliances, as well as maintaining records.</li><li>Teamwork: Ability to work effectively with other technicians and collaborate with customer service teams.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>what is your current salary?</li><li>what is your expected salary?</li></ul><p>Experience:</p><ul><li>appliance repair and maintenance : 3 years (Required)</li></ul><p>Language:</p><ul><li>Do you speak Arabic? (Required)</li></ul><p>License/Certification:</p><ul><li>Qatar Driving license (Required)</li></ul>

Electronic Technician

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25201736<br>
<b>Job Category</b>Sales &amp; Marketing<br>
<b>Location</b>Residence Inn by Marriott Dammam, Prince Muhammed Bin Fahd Rd, Dammam, Saudi Arabia, Saudi Arabia, 32415<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p><p><br>
</p><ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</li></ul>
<p>OR</p>
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Building Successful Relationships that Generate Sales Opportunities</b></p>
<ul><li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li></ul>
<ul><li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li></ul>
<ul><li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li></ul>
<ul><li>Manages and develops relationships with key internal and external stakeholders.</li></ul>
<ul><li>Provides accurate, complete and effective turnover to Event Management.</li></ul><p><br>
</p><p><b>Managing Sales Activities</b></p>
<ul><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul><p><br>
</p><p><b>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue</b></p>
<ul><li>Identifies new business to achieve personal and location revenue goals.</li></ul>
<ul><li>Understands the overall market - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li></ul>
<ul><li>Closes the best opportunities for the location based on market conditions and location needs.</li></ul>
<ul><li>Gains understanding of the location&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li></ul><p><br>
</p><p><b>Providing Exceptional Customer Service</b></p>
<ul><li>Supports the company&rsquo;s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li></ul>
<ul><li>Services our customers in order to grow share of the account.</li></ul>
<ul><li>Executes and supports the company&rsquo;s customer service standards.</li></ul>
<ul><li>Provides excellent customer service consistent with the daily service basics of the company.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Sales Manager

Hudson Manpower

<div><p><b>Job Purpose</b></p><p>
The Aftermarket Sales Engineer is responsible for developing and managing aftermarket business for <b>industrial mixers and agitators</b>, including spare parts, repairs, service contracts, retrofits, and upgrades. The role focuses on supporting the installed base across process industries in Saudi Arabia, ensuring equipment reliability while maximizing lifecycle value for customers.</p><p><b>
Key Responsibilities</b></p><p><b>
Aftermarket Sales &amp; Business Development</b></p><ul><li><p>
Drive aftermarket revenue through sales of <b>spare parts, wear components, service contracts (AMC/CMC), inspections, repairs, overhauls, and retrofits</b> for industrial mixers and agitators.</p></li><li><p>
Identify and develop opportunities within the <b>installed base</b>, including obsolete or aging equipment.</p></li><li><p>
Prepare and submit <b>technical and commercial offers</b>, coordinating with OEM principals and internal service teams.</p></li><li><p>
Negotiate commercial terms and close orders in line with company objectives.</p></li></ul><p><b>
Customer Relationship Management</b></p><ul><li><p>
Build and maintain strong relationships with <b>end users, EPCs, maintenance teams, and shutdown planners</b>.</p></li><li><p>
Conduct regular site visits, equipment audits, and customer meetings across KSA.</p></li><li><p>
Support customers during <b>planned shutdowns, turnarounds, and emergency breakdowns</b>.</p></li></ul><p><b>
Technical &amp; Application Support</b></p><ul><li><p>
Act as the technical point of contact for mixer/agitator aftermarket requirements.</p></li><li><p>
Assist customers in <b>spare parts identification, troubleshooting, performance improvement, and upgrade solutions</b>.</p></li><li><p>
Coordinate field service activities such as inspections, commissioning support, and corrective maintenance.</p></li></ul><p><b>
Market Intelligence &amp; Reporting</b></p><ul><li><p>
Maintain a sales pipeline and provide accurate forecasts and monthly reports.</p></li><li><p>
Monitor competitor activity, pricing trends, and customer feedback within the Saudi market.</p></li><li><p>
Support marketing initiatives, campaigns, and installed base mapping.</p></li></ul><p><b>
Compliance &amp; Safety</b></p><ul><li><p>
Ensure compliance with <b>company policies, OEM standards, Saudi regulations, and HSE requirements</b>.</p></li></ul><p>
Promote safe working practices during site visits and service activities.</p><p></p><p><b><br>
Qualifications &amp; Experience</b></p><p><b>
Education</b></p><ul><li><p>
Bachelor&rsquo;s degree in mechanical engineering, Chemical Engineering, or related field.</p></li></ul><p><b>
Experience</b></p><ul><li><p><b>
5&ndash;10 years</b> of experience in <b>aftermarket/service sales</b> for industrial equipment.</p></li><li><p>
Strong exposure to <b>industrial mixers, agitators, rotating equipment, or process machinery</b>.</p></li><li><p>
Experience in <b>oil &amp; gas, petrochemical, chemical, water, or industrial process plants</b> in Saudi Arabia or GCC is highly preferred.</p></li></ul><p></p><p><b>
Skills &amp; Competencies</b></p><ul><li><p>
Solid understanding of <b>mixer/agitator design, applications, and maintenance practices</b>.</p></li><li><p>
Ability to interpret technical drawings, BOMs, and OEM manuals.</p></li><li><p>
Strong communication, negotiation, and customer-facing skills.</p></li><li><p>
Results-driven, proactive, and capable of working independently.</p></li><li><p>
Proficient in MS Office and CRM tools.</p></li><li><p>
Fluent in <b>English</b>.</p></li><li><p>
Candidate Preferred from Companies such as GMM Pfaudler /Milton Roy/Chemineer/SPX etc.</p></li></ul></div><p></p>

Aftermarket Sales Engineer – Industrial Mixers/Agitators | Saudi Arabia

Halliburton

<div><p>We are looking for the right people &mdash; people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world&rsquo;s largest providers of products and services to the global energy industry.</p><div><div><div><h2 class="jobSectionHeader"><b>
Job Duties</b></h2></div><div><p>
Under general supervision, the successful candidate will:</p><ul><li>
Performs all phases of the rigging up and down of service line equipment on work locations both on and offshore.</li><li>
Provides the planning necessary for the job including equipment set up, well site direction, and customer related support activities.</li><li>
Responsible for the activities relative to maintaining, setting up, testing, and operating equipment at the customer location and field camp.</li><li>
Mentors and trains lower level Service Operators and Operator Assistants in areas of expertise.</li><li>
Monitors instruments and performs necessary calculations to ensure quality of the data at the well.</li><li>
Consults with customers concerning services and products, promotes good customer relations at the well site, and ensures customer satisfaction with results.</li><li>
Checks and verifies equipment as per job plan, properly maintains equipment and completes all job documentation.</li><li>
Conducts pre- job toolbox safety meetings, reviews and verifies job plan with customer representative and manages any changes required.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><p>
The ability to perform basic mathematical calculations is required. Basic reading comprehension and writing skills are required. Skills are acquired through the completion of a high school diploma and 4+years of experience in oil field drilling activities, including 3+ years of underbalanced drilling and/or managed pressure drilling. Must have met the minimum competency requirements for Svc Specialist I-GBA.</p></div></div></div><p><b>
Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation</b>.</p><p></p><p><b><br>
Location</b></p><p>
Jubail Highway Abu Hadria Exit, Al-Khobar, Al Khobar, 31952, Saudi Arabia</p><p></p><p><b><br>
Job Details</b></p><p><b>
Requisition Number:</b> 204725
<br>
<b>Experience Level: </b>Entry-Level<br>
<b>Job Family:</b> Operations<br>
<b>Product Service Line: </b>Testing and Subsea
<br>
<b>Full Time / Part Time: </b>Full Time</p><p><b>
Additional Locations for this position:</b></p><p></p><p><b><br>
Compensation Information</b><br>
Compensation is competitive and commensurate with experience.</p></div>

Service Specialist I - Under Balanced Drilling

Bostani

<p>Company: Bostani. Locations: Jeddah, Khobar, Riyadh (Saudi Arabia). Job Type: Full-time.</p><p>&nbsp;</p><p>Overview</p><p>&nbsp;</p><p>Bostani is seeking motivated and ambitious salespeople to join its team.</p><p>&nbsp;</p><p>The salesperson will play a pivotal role in achieving sales goals and providing excellent customer service through direct interaction with customers, understanding their needs, and offering appropriate solutions.</p><p>&nbsp;</p><p>Duties and Responsibilities</p><p>&nbsp;</p><p>Welcome customers and provide assistance in a friendly and professional manner.</p><p>&nbsp;</p><p>Understand customer needs and suggest appropriate products.</p><p>&nbsp;</p><p>Achieve individual and team sales goals.</p><p>&nbsp;</p><p>Fully familiar with Bostani products and services.</p><p>&nbsp;</p><p>Complete sales transactions accurately and efficiently.</p><p>&nbsp;</p><p>Contribute to creating a positive and welcoming work environment.</p><p>&nbsp;</p><p>Handle customer inquiries and complaints professionally.</p><p>&nbsp;</p><p>Assist in displaying products and organizing inventory.</p><p>&nbsp;</p><p>Participate in team meetings and training sessions.</p><p>&nbsp;</p><p>Required Qualifications</p><p>&nbsp;</p><p>Previous experience in retail sales is preferred. (But not a requirement)</p><p>&nbsp;</p><p>Excellent communication skills and a strong ability to deal with others</p><p>&nbsp;</p><p>Customer service orientation and a commitment to customer satisfaction</p><p>&nbsp;</p><p>Ability to work independently or within a team</p><p>&nbsp;</p><p>Proficiency in basic math, reading, and writing</p><p>&nbsp;</p><p>Adaptive and willing to learn</p><p>&nbsp;</p><p>Passion for sales and achieving goals<br>&nbsp;</p>

Sales Person

Explore 150+ Receptionist cum customer service in Al Khobar this January. Find roles across top companies and apply now to boost your career.