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certified pharmacy technician - phone support Jobs in Houston

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Onco360 Oncology Pharmacy

<div>
 This is an excellent opportunity for professional growth! As our organization continues to expand and our employees develop and promote within, we currently have
 <strong>
  Full Time
 </strong>
 positions available on our phone support team.
 <br/>
 <br/>
 Our specialty pharmacy is located in
 <strong>
  Houston TX
 </strong>
 This is a
 <strong>
  remote opportunity, after onsite training period.
  <br/>
  <br/>
 </strong>
 <strong>
  Starting salary from $21.00 an hour and up.
  <br/>
  <br/>
 </strong>
 We offer a variety of benefits including:
 <br/>
 <br/>
 <ul>
  <li>
   Medical; Dental; Vision
  </li>
  <li>
   401k with a match
  </li>
  <li>
   Paid Time Off and Paid Holidays
  </li>
  <li>
   Tuition Reimbursement
  </li>
  <li>
   Company paid benefits &ndash; life; and short and long-term disability
  </li>
  <li>
   Paid Volunteer Day
  </li>
  <li>
   Floating Holiday
  </li>
  <li>
   Referral Incentive
   <br/>
   <br/>
  </li>
 </ul>
 As a member of our Inbound and Outbound Phone Support team, you will:
 <br/>
 <br/>
 <ul>
  <li>
   Assist health care providers and patients by phone; answering questions and requests.
  </li>
  <li>
   Communicate with patients and physician office staff to coordinate medication refill deliveries.
  </li>
  <li>
   Work with Insurance companies regarding rejected claims and prior authorizations.
  </li>
  <li>
   Serve as a primary contact for calls to patients and physicians.
   <br/>
   <br/>
  </li>
 </ul>
 To be successful in this role, you will need:
 <br/>
 <br/>
 <ul>
  <li>
   Good interpersonal skills
  </li>
  <li>
   Excellent verbal, written and customer service skills
  </li>
  <li>
   Ability to work independently, meet deadlines and be flexible
  </li>
  <li>
   Good organizational skills and detail oriented
  </li>
  <li>
   Knowledge of medical terminology (including sig codes and Roman numeral), brand and generic names of medications and general pharmacy terminology
  </li>
  <li>
   Ability to perform tasks accurately and efficiently when inputting information
  </li>
  <li>
   Licensed/registered pharmacy technician or as required by state law
  </li>
  <li>
   Basic math and analytical skills
  </li>
  <li>
   Intermediate typing/keyboarding skills
   <br/>
   <br/>
  </li>
 </ul>
 Required education:
 <br/>
 <br/>
 <ul>
  <li>
   High school or equivalent
   <br/>
   <br/>
  </li>
 </ul>
 Required experience:
 <br/>
 <br/>
 <ul>
  <li>
   Pharmacy Technician: 1+ years
   <br/>
   <br/>
  </li>
 </ul>
 Required license or certification:
 <br/>
 <br/>
 <ul>
  <li>
   PTCB Certification
  </li>
  <li>
   Registered Pharmacy Technician
   <br/>
   <br/>
  </li>
 </ul>
 Onco360, a closed-door specialty pharmacy, is seeking compassionate professionals who have an outstanding skillset in customer service. We are looking for certified pharmacy technicians who strive to go above and beyond for our patients and are confident speaking with patients and providers on the phone.
 <br/>
 <br/>
 <strong>
  #OncoPhone1
 </strong>
</div>


Certified Pharmacy Technician - Phone Support

Onco360

<div><div>This is an excellent opportunity for professional growth! As our organization continues to expand and our employees develop and promote within, we currently have <b>Full Time</b> positions available on our phone support team.</div>
<div></div><div>Our specialty pharmacy is located in <b>Houston TX</b> This is a <b>remote opportunity, after onsite training period.</b></div>
<div></div><div><b>Starting salary from $21.00 an hour and up.</b></div>
<div></div><div>We offer a variety of benefits including:</div>
<ul><li>Medical; Dental; Vision</li>
<li>401k with a match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Company paid benefits &ndash; life; and short and long-term disability</li>
<li>Paid Volunteer Day</li>
<li>Floating Holiday</li>
<li>Referral Incentive</li>
</ul>
<div></div><div>As a member of our Inbound and Outbound Phone Support team, you will:</div>
<ul><li>Assist health care providers and patients by phone; answering questions and requests.</li>
<li>Communicate with patients and physician office staff to coordinate medication refill deliveries.</li>
<li>Work with Insurance companies regarding rejected claims and prior authorizations.</li>
<li>Serve as a primary contact for calls to patients and physicians.</li>
</ul>
<div></div><div>To be successful in this role, you will need:</div>
<ul><li>Good interpersonal skills</li>
<li>Excellent verbal, written and customer service skills</li>
<li>Ability to work independently, meet deadlines and be flexible</li>
<li>Good organizational skills and detail oriented</li>
<li>Knowledge of medical terminology (including sig codes and Roman numeral), brand and generic names of medications and general pharmacy terminology</li>
<li>Ability to perform tasks accurately and efficiently when inputting information</li>
<li>Licensed/registered pharmacy technician or as required by state law</li>
<li>Basic math and analytical skills</li>
<li>Intermediate typing/keyboarding skills</li>
</ul>
<div></div><div>Required education:</div>
<ul><li>High school or equivalent</li>
</ul><div>Required experience:</div>
<ul><li>Pharmacy Technician: 1+ years</li>
</ul><div>Required license or certification:</div>
<ul><li>PTCB Certification</li>
<li>Registered Pharmacy Technician</li>
</ul>
<div></div><div>Onco360, a closed-door specialty pharmacy, is seeking compassionate professionals who have an outstanding skillset in customer service. We are looking for certified pharmacy technicians who strive to go above and beyond for our patients and are confident speaking with patients and providers on the phone.</div>
<div></div><div><b>#OncoPhone1</b></div></div>

Walgreens

<div><ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li>
<li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li>
<li>Models and delivers a distinctive and delightful customer experience.</li>
</ul><br>
<b>Customer Experience</b>
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li>
<li>Develops strong relationships with most valuable customers.</li>
</ul><b>Operations</b>
<br>
<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li>
<li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li>
<li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li>
<li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li>
<li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li>
<li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li>
<li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li>
<li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li>
<li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li>
<li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li>
<li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes special assignments and other tasks as assigned.</li>
</ul><b>Training &amp; Personal Development</b>
<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li>
<li>Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li><br>
</ul><br>
<br>
<b>Basic Qualifications</b>
<br>
<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li>
<li>Requires willingness to work flexible schedule, including evening and weekend hours.</li><br>
</ul><br>
<br>
<b>Preferred Qualifications</b>
<br>
<ul><li>Prefer six months of experience in a retail environment.</li>
<li>Prefer to have prior work experience with Walgreens.</li>
<li>Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li>
<li>Prefer good computer skills.</li>
<li>Prefer the knowledge of store inventory control.</li>
<li>Prefer PTCB certification.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
<br>
<br>
An Equal Opportunity Employer, including disability/veterans.
<br>
<br>
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
<br>
<b>Salary Range:</b> $17.5 - $21 / Hourly</div>
<br><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<ul><li><h3 class="jobSectionHeader"><b>Health, dental and vision*</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Prescription coverage</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Retirement Savings Plan (401(k))</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Employee discount</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Work &amp; life resources</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Career development programs</b></h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Certified Pharmacy Technician

<div><div>Join our Growing Team making a difference in our Patient Lives! Onco360 is looking for a <b>Customer Care Specialist</b> based out of our Houston, TX<b> </b>pharmacy. This is a full-time position working hours between 8am-8pm<b> CST Monday through Friday and availability on Saturday and Sundays for hours between 8am-4:30pm CST.</b> <b>This is a remote work from home position with training at the Houston pharmacy.</b> Customer Care Specialists at Onco360 will work with the sales team and providers in monitoring all customer care issues.</div>
<div></div><div><div><b>Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturer</b><b>s.</b></div>
<div><div>A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and each other. We attract extraordinary people who have a strong desire to live our mission - to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion.</div>
<div></div><div>We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth.</div>
</div>
<div></div><div><b>Starting salary from $22.00 an hour and up</b></div>
</div><div></div><div><div>We offer great benefits including:</div>
<ul><li>Medical; Dental; Vision</li>
<li>401k with a match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Company paid benefits &ndash; life, and short and long-term disability</li>
</ul><div>Customer Care Specialist Responsibilities:</div>
<ul><li>Manages the customer care escalations email workflow.</li>
<li>Works with the customer service manager to ensure all sales team escalations are addressed daily.</li>
<li>Work all address exception reports given by the VP of pharmacy operations.</li>
<li>Report to the customer care manager any items that may cause escalations not to be completed.</li>
<li>Have knowledge of CPR+ and billing claim responses.</li>
<li>Escalate all issues to the proper pharmacy director, sales team rep or analytics team.</li>
<li>Work with other functional areas to resolve customer problems, and in system databases, and notifying appropriate parties as to what action will be taken to resolve the problem.</li>
<li>Work all projects that are assigned by the customer service manager</li>
</ul><div>Position Qualifications for Customer Care Specialist:</div>
<ul><li>Education/Learning Experience
<ul><li>High School Diploma required; Bachelor's degree preferred</li>
</ul></li><li>Work Experience
<ul><li>1 to 2 years of pharmacy billing or certified pharmacy technician required</li>
</ul></li><li>Skills/Knowledge
<ul><li>Customer service, problem solving, and excellent communication skills verbal and writing required.</li>
<li>Work independently with little to no guidance</li>
</ul></li><li>Licenses/Certifications
<ul><li>Required: State Pharmacy Technician (as required) and national Pharmacy Technician certification (PTCB or equivalent)</li></ul></li></ul></div></div>

Pharmacy Technician - Customer Care Specialist

UnitedHealthcare

<div><p>At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start <b>Caring. Connecting. Growing together.</b></p><p>
As a <b>Senior Pharmacy Care Technician</b>, you will perform live telephonic outreach to UHC Medicare members and their physicians/pharmacies to improve health quality outcomes (i.e., medication adherence, appropriate drug utilization). This is your opportunity to join a pharmacy team with a focus on clinical and business collaboration. You will find an incredible team culture that provides opportunities to learn and evolve every day.</p><p><b>
Schedule:</b> Monday - Friday, 8-hour shift between the hours of 8am - 5pm. This is a hybrid-remote role. You will be required to work onsite 1 day per month and work remotely (work from home) all other days of the month.</p><p><b>
Office Location:</b></p><ul><li>
Houston, TX - 2950 North Loop West, Brookhollow Central III, Houston, TX</li></ul><p>
If you reside in <b>Houston, TX</b>, you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges.</p><p>
This position follows a hybrid schedule with 1 in-office day per month.</p><p><b>
Primary Responsibilities:</b></p><ul><li>
Perform telephonic customer outreach to improve health quality outcomes in collaboration with Clinical Pharmacists</li><li>
Provide additional telephonic engagement with providers and pharmacies</li><li>
Assess and interpret customer needs and requirements, triaging to a Clinical Pharmacist when appropriate</li><li>
Outbound calls to CAHPs detractors and MedAdhmembers to improve member experience and reduce barriers to adherence drugs</li><li>
Document and track member engagement</li></ul><p>
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.</p><p><b>
Required Qualifications:</b></p><ul><li>
High School Diploma/GED</li><li>
Active and unrestricted Pharmacy Technician license in your state of residence</li><li>
National Pharmacy Technician Certification</li><li>
1+ years of Pharmacy Technician experience</li><li>
Beginner level of proficiency with navigating Microsoft Office and a Windows-based environment</li><li>
Reside within commutable distance to Houston, TX office location</li><li>
Ability to work Monday - Friday, 8-hour shift between the hours of 8am - 5pm</li></ul><p><b>
Preferred Qualifications:</b></p><ul><li>
Retail and/or mail order pharmacy experience</li><li>
Experience with Part D claims adjudication</li><li>All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.</li></ul><p><br>
</p><p>Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable.</p><p><br>
</p><p><i>At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.</i></p><p><br>
</p><p></p><p><i>UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.</i></p><p><i><br>
</i></p><p><i>UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.</i></p><p><i><br>
</i></p><p></p><p>#RPO #YELLOW</p></div>

Senior Pharmacy Care Technician - Hybrid in Houston, TX

Explore 143+ Registered pharmacy technician in Houston this April. Find roles across top companies and apply now to boost your career.

143 registered pharmacy technician jobs In Houston

Certified Pharmacy Technician - Phone Support

Certified Pharmacy Technician - Phone Support

Certified Pharmacy Technician

Certified Pharmacy Technician

Certified Pharmacy Technician

Pharmacy Technician - Customer Care Specialist

Senior Pharmacy Care Technician - Hybrid in Houston, TX