key account manager

assistant manager - national accounts Jobs in Mumbai

assistant manager - national accounts

digital account manager (social + media) Jobs in Mumbai

digital account manager (social + media)

national account manager - credit life Jobs in Mumbai

national account manager - credit life

relationship manager

relationship manager current account

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Role/ Job Title:
 
 Relationship Manager - Current Account
 
 
 
 Function/ Department:
 
 Branch Banking
 
 
 
 Job Purpose
 
 
 
 The role includes managing assigned client portfolio to ensure superior service delivery leading to cross sell. It would include CASA Build up as per branch targets, improving product holding per customer through cross sell of all banking products, acquiring new clients and managing the walk-in clients. The role entails managing all cash, routine transactions for bank customers including fund transfer, accepting deposits &amp; withdrawals, and managing deliverables.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 CASA values build up and new client acquisition.
 </li>
 <li>
 Ensure effective client engagement leading to cross sell.
 </li>
 <li>
 Increase in 'Product holding per customer' within mapped portfolio.
 </li>
 <li>
 Ensure all the clients engaged are profiled and presented with suitable banking products.
 </li>
 <li>
 Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance &amp; Investment solutions, Retail and SME Loans and relevant banking programs.
 </li>
 <li>
 Ensure monthly operating plan is met to improve scorecard and decile rankings.
 </li>
 <li>
 Coordinate with respective relationship managers for closure of business loans, working capital, POS, CMS, trade transactions generated through client engagement.
 </li>
 <li>
 Responsible for creating a customer-focused approach for quick resolution of all queries and complaints to achieve NPS benchmarks.
 </li>
 <li>
 Custodian of the branch vault, manage vault limits, cash, and non-cash transactions.
 </li>
 <li>
 Ensure Nil instances of cash shortage or excess at teller counter.
 </li>
 <li>
 Updating the key registers regularly and reviewing branch reports like end of day (EOD) cash position report LTR, Instruments issued etc.
 </li>
 <li>
 Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, reconciliation and maintenance of suspense accounts register as per the required format.
 </li>
 <li>
 Ensure strict adherence to the bank policies and compliance.
 
 
 </li>
 </ul>
 
 Secondary Responsibilities
 
 
 
 <ul>
 <li>
 Perform audit and ensure compliance to internal and external regulations and guidelines.
 </li>
 <li>
 Provide best in-class customer service to all clients to become their primary banker.
 
 
 </li>
 </ul>
 
 Education Qualification
 
 
 
 Graduation: Any
 
 
 Post-graduation: Any
</div>

Relationship Manager-Current Account

Adept Global

<div>
 
 
 Job Title:
 
 Client Growth Manager
 
 
 
 Department:
 
 Customer Success
 
 
 
 Location:
 
 Mumbai (Andheri)
 
 
 
 Experience:
 
 1&ndash;2 years
 
 
 
 Employment Type:
 
 Full-time
 
 
 
 
 
 
 About the Role
 
 
 
 Our client is seeking a dynamic and relationship-driven
 
 Client Growth Manager
 
 to join their growing team. The ideal candidate will be responsible for managing existing client accounts, ensuring exceptional customer satisfaction, and identifying opportunities for upselling and cross-selling engagement solutions.
 
 
 This role is perfect for someone who thrives in a fast-paced environment, enjoys managing both virtual and on-ground events, and has a strong customer-first mindset.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Client Relationship Management
 
 
 <ul>
 <li>
 Act as the primary point of contact for assigned clients, ensuring smooth onboarding and consistent post-implementation support.
 </li>
 <li>
 Build strong, long-term client relationships through regular check-ins and strategic engagement.
 </li>
 <li>
 Understand client goals and align our client&rsquo;s solutions to meet their engagement and business objectives.
 </li>
 </ul>
 
 
 Upselling &amp; Revenue Growth
 
 
 <ul>
 <li>
 Identify opportunities to upsell and cross-sell new features, modules, or engagement packages.
 </li>
 <li>
 Collaborate with Sales and Product teams to create tailored engagement proposals.
 </li>
 <li>
 Achieve or exceed quarterly upselling and renewal targets.
 </li>
 </ul>
 
 
 Account Retention &amp; Reporting
 
 
 <ul>
 <li>
 Track and analyze client usage patterns, feedback, and satisfaction metrics.
 </li>
 <li>
 Proactively resolve client issues to ensure retention and renewal success.
 </li>
 <li>
 Maintain accurate CRM records with detailed notes and opportunity tracking.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with internal teams (Product, Marketing, and Operations) to ensure client requirements are effectively communicated and implemented.
 </li>
 <li>
 Contribute to developing client success stories and case studies.
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 1&ndash;2 years of experience in client servicing, account management, or sales (preferably in SaaS or B2B industries).
 </li>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
 Proven ability to manage multiple client accounts and foster long-term relationships.
 </li>
 <li>
 Target-oriented with a proactive, persuasive approach to upselling.
 </li>
 <li>
 Familiarity with CRM tools such as HubSpot or Zoho is an advantage.
 </li>
 <li>
 Passionate about employee engagement, technology, and creating meaningful client experiences.
 </li>
 </ul>
 
 
 
 
 
 Interested candidates kindly share your updated resume to anushka@adeptglobal.com
 
 
</div>

Client Servicing Manager

Pluckk

<div>
 
 Role: Dy. Manager - Key Account
 
 
 Location: Mumbai
 
 
 Department: Revenue
 
 
 Employment Type: Full-Time
 
 
 
 
 
 What you&rsquo;ll do:
 
 <ul>
 <li>
 Own day-to-day account management for major modern trade &amp; SAMT outlets (e.g., Reliance, D-Mart, Star Bazaar) and act as the primary operational contact for store/DC teams
 </li>
 <li>
 Deliver month-on-month Net Sales Value (NSV), volume, and margin targets in coordination with the KAM
 </li>
 <li>
 Execute Joint Business Plan (JBP) elements locally: promotional calendars, launch support, pricing compliance, and logistics follow-up
 </li>
 <li>
 Ensure on-shelf availability (OSA) by monitoring stock levels, raising replenishment alerts, and coordinating with distributors/DCs
 </li>
 <li>
 Implement merchandising and activation plans including secondary displays, POS setup, in-store sampling, and short-term promotions
 </li>
 <li>
 Verify retail pricing and MRP compliance and resolve discrepancies with store teams
 </li>
 <li>
 Supervise and coach field staff (merchandisers/sales officers) including daily routing, KPIs, and regular audits
 </li>
 <li>
 Perform store audits and planogram checks; manage returns, expiry control, and invoice reconciliation
 </li>
 <li>
 Prepare timely reports: weekly sell-through, OSA, inventory days, promotional performance, and NSV vs target
 </li>
 <li>
 Capture shopper and competitor insights from field visits and recommend tactical adjustments to marketing and trade teams
 </li>
 </ul>
 
 
 
 
 Who you are:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Sales, or Marketing; MBA preferred
 </li>
 <li>
 Strong experience in key account management, preferably in FMCG, general trade, or retail sector
 </li>
 <li>
 Excellent stakeholder and relationship management skills with retail buying teams and DC managers
 </li>
 <li>
 Strong commercial acumen and negotiation skills
 </li>
 <li>
 Analytical skills with proficiency in Excel (Pivot Tables, VLOOKUP/XLOOKUP) and comfort with sales dashboards and reporting
 </li>
 <li>
 Ability to create concise business presentations and influence leadership
 </li>
 <li>
 Leadership and team coaching experience if managing field staff
 </li>
 <li>
 High level of ownership, results orientation, and problem-solving ability
 </li>
 <li>
 Fluent in English and local language(s) where applicable
 </li>
 </ul>
 
 
</div>

Key Account Manager

Kotak Life

<div>
 
 
 Role:
 
 National Account Manager
 
 
 
 Job Title:
 
 Assistant Vice President
 
 
 
 Work Location:
 
 Chembur, Mumbai
 
 
 
 Education:
 
 Post Graduate
 
 
 
 Experience:
 
 12 years +
 
 
 
 
 
 
 
 Role Summar
 
 
 
 yThe job holder will be responsible for acquiring and managing relationships with financial institutions, NBFCs, MFIs, and other lending partners to promote and sell Credit Life products that cover loan liabilities
 
 
 
 
 
 
 .
 
 Key Responsibilitie
 
 
 <ul>
 <li>
 s:Identify, develop, and manage partnerships wit
 
 h banks, NBFCs, MF
 
 Is, and other lending institutions for distribution o
 
 f credit li
 
 fe insurance product
 </li>
 <li>
 s.Achieve assigne
 
 d sales targe
 
 ts through effective channel partner engagemen
 </li>
 <li>
 t.Conduct product presentations, training sessions, and joint field visits with partner staff to promote credit life offering
 </li>
 <li>
 s.Ensure compliance wit
 
 h regulatory and internal polici
 
 es in all sales activitie
 </li>
 <li>
 s.Coordinate with underwriting, operations, and claims teams to ensure smooth policy issuance and servic
 </li>
 <li>
 e.Track and analyze sales performance metrics and generate regular report
 </li>
 <li>
 s.Stay updated with industry trends, competitor activities, and customer preference
 </li>
 <li>
 s.Maintain high levels of customer satisfaction and build long-term relationship
 </li>
 </ul>
 
 
 
 s.
</div>

National Account Manager - Credit Life

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and Intelligence Driving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 The role is responsible for leading one or more stages during the offnet access delivery cycle i.e., identifying partners, access feasibility, delivery, account settlement, supplier management and service experience improvement. The objective is to ensure timely successful offnet quoting and delivery at optimal costs. This is a tactical role which contributes in defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on business unit overall results.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Identify national and regional level access suppliers/partners and competition in the region to deliver last mile delivery.
 </li>
 <li>
 Lead discussions and first level negotiations with potential access suppliers/partners on contractual capabilities
 </li>
 <li>
 Maintain strong relationship with access suppliers to improve the efficiency &amp; cost of delivery.
 </li>
 <li>
 Look at avenues for increasing business with key vendors through new portfolios and new order types.
 </li>
 <li>
 Finalizing and renewing of vendors contracts for maintenance and installation of network components for optimal levels of operation.
 </li>
 <li>
 Conduct quarterly/monthly reviews with key suppliers around overall performance experience from pre-sales feasibility and cost effectiveness, delivery to post-sales support.
 </li>
 <li>
 Lead cost optimization initiatives
 </li>
 <li>
 Plan and provide inputs to team for jeopardy &amp; contingency management to be able to deliver as per timelines.
 
 
 </li>
 </ul>
 
 Minimum Qualification &amp; Experience
 
 
 
 experience in Telecommunication environment, especially experience in managing Telco partners
 
 
 Desired Skill sets
 
 
 <ul>
 <li>
 2 years or more experience with offnet last mile delivery with Asia Pacific Suppliers.
 </li>
 <li>
 Strong communication and coordination with Key Stakeholders including Project Manager, Solution engineer, Supplier and local customer.
 </li>
 <li>
 Manage Escalations with strong problem solving skills and be able to leverage Supplier relationship to achieve desired outcome.
 </li>
 <li>
 Good understanding of the potential challenges and unique delivery process of each country in Asia Pacific.
 </li>
 <li>
 Basic Technical knowledge of local/international connectivity required upon service handover.
 </li>
 <li>
 Quick adaption to internal process and to suggest improvement initiatives when needed.
 </li>
 </ul>
</div>

Sr Customer Service - Supply Chain Management

FruitBowl Digital

<div>
 
 Role Overview
 
 
 
 As a
 
 Creative Strategist Manager / Cluster Head
 
 , you&rsquo;ll be responsible for managing multiple business verticals or account clusters, leading teams across strategy, creative, media, design, and performance. You&rsquo;ll play a pivotal role in strengthening client relationships, ensuring delivery excellence, and driving growth through innovation and collaboration.
 
 
 
 Key Responsibilities
 
 
 
 
 Business Leadership &amp; Growth
 
 
 
 <ul>
 <li>
 Lead and manage multiple accounts or business units within the assigned cluster.
 </li>
 <li>
 Drive revenue growth, profitability, and client retention through proactive strategy and performance.
 </li>
 <li>
 Identify business expansion opportunities and collaborate with leadership on new pitches.
 </li>
 <li>
 Ensure alignment between client goals, team output, and organizational objectives.
 
 
 </li>
 </ul>
 
 Team Leadership &amp; Development
 
 
 
 <ul>
 <li>
 Mentor and guide Strategists, Designers, and Creative Leads within the cluster.
 </li>
 <li>
 Foster a collaborative, high-performance culture that balances creativity and accountability.
 </li>
 <li>
 Conduct regular reviews to assess productivity, morale, and growth of team members.
 </li>
 <li>
 Encourage knowledge sharing, skill development, and inter-team synergy.
 
 
 </li>
 </ul>
 
 Client Relationship &amp; Strategy
 
 
 
 <ul>
 <li>
 Act as a senior strategic partner for key clients, understanding their brand and marketing objectives deeply.
 </li>
 <li>
 Oversee campaign planning and execution to ensure creativity, innovation, and measurable ROI.
 </li>
 <li>
 Manage escalations and ensure timely, high-quality delivery of all digital initiatives.
 </li>
 <li>
 Represent Fruitbowl Digital&rsquo;s vision and expertise in every client interaction.
 
 
 </li>
 </ul>
 
 Operational Excellence
 
 
 
 <ul>
 <li>
 Oversee day-to-day operations across accounts &mdash; timelines, deliverables, budgets, and team utilization.
 </li>
 <li>
 Implement and monitor efficient processes for workflow, resource allocation, and reporting.
 </li>
 <li>
 Collaborate with internal departments to ensure seamless project execution and quality control.
 </li>
 <li>
 Drive innovation, automation, and smarter ways of working across the cluster.
 
 
 </li>
 </ul>
 
 Performance Tracking &amp; Reporting
 
 
 
 <ul>
 <li>
 Track cluster-level KPIs &mdash; revenue, margins, client satisfaction, and team performance.
 </li>
 <li>
 Share periodic business reports and insights with senior leadership.
 </li>
 <li>
 Analyze performance data to identify patterns, opportunities, and areas of improvement.
 
 
 </li>
 </ul>
 Skills: creative strategy,digital,reporting,creativity,strategy,brand management,leadership,accountability
</div>

Manager - Creative Strategist

Explore 155+ Relationship manager current account in Mumbai this November. Find roles across top companies and apply now to boost your career.

155 relationship manager current account jobs IN Mumbai

Relationship Manager-Current Account

Client Servicing Manager

Key Account Manager

National Account Manager - Credit Life

Sr Customer Service - Supply Chain Management

Sr Customer Service - Supply Chain Management

Manager - Creative Strategist