associate priority relationship manager - islamabad

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Standard Chartered Bank

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>50907
</div></div></div></div><div><div><div><div><b>Job Location: </b>Islamabad, PAK
</div></div></div></div><div><div><div><div><b>Global Grade: </b>Band 7
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>08/05/2026
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>21/05/2026
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><p><b>Job Summary</b></p>
</div><div><div>
<div><div><div><div><p>This role will be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the Bank's strategic objectives and provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.</p></div><br>
</div>
</div></div></div></div></div><div></div><div><div><p><b>Key Responsibilities</b></p>
</div><div><ul><li>Acquire New to Bank Priority Qualified Clients</li>
<li>Provide service to the clients from the assigned portfolio such as dormancy removal, service requests etc</li>
<li>Cross-sell products to the clients post clients need identification</li>
<li>Increase Wealth Management Penetration in the assigned portfolio by adding New to Wealth Clients</li>
<li>Migrate clients to digital channels for regular banking transactions</li>
<li>Consume and convert the assigned leads</li>
<li>Maintain Client Contact as per prescribed contact guidelines</li>
<li>Implement Client Journey interventions for Priority</li>
<li>Conduct Periodic Risk Review of the Clients from the portfolio</li>
<li>Update Know Your Customer of the Clients from the portfolio as and when needed</li>
<li>Follow the internal processes for Wealth Management &amp; Assets Product bookings</li>
</ul></div></div><div><div><p><b>Skills and Experience</b></p>
</div><div><ul><li>Good communication and interpersonal skills</li>
<li>Strong negotiation and persuasion abilities</li>
<li>Problem-solving capabilities</li>
<li>Operational excellence and compliance</li>
</ul></div></div><div><div><p><b>About Standard Chartered</b></p>
</div><div><p>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p>
<p>Together we:</p>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><p><b>What we offer</b></p>
</div><div><p><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

Associate Priority Relationship Manager - Islamabad

Standard Chartered

<div>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 This role will be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the Bank's strategic objectives and provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Acquire New to Bank Priority Qualified Clients
  </li>
  <li>
   Provide service to the clients from the assigned portfolio such as dormancy removal, service requests etc
  </li>
  <li>
   Cross-sell products to the clients post clients need identification
  </li>
  <li>
   Increase Wealth Management Penetration in the assigned portfolio by adding New to Wealth Clients
  </li>
  <li>
   Migrate clients to digital channels for regular banking transactions
  </li>
  <li>
   Consume and convert the assigned leads
  </li>
  <li>
   Maintain Client Contact as per prescribed contact guidelines
  </li>
  <li>
   Implement Client Journey interventions for Priority
  </li>
  <li>
   Conduct Periodic Risk Review of the Clients from the portfolio
  </li>
  <li>
   Update Know Your Customer of the Clients from the portfolio as and when needed
  </li>
  <li>
   Follow the internal processes for Wealth Management &amp; Assets Product bookings
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Good communication and interpersonal skills
  </li>
  <li>
   Strong negotiation and persuasion abilities
  </li>
  <li>
   Problem-solving capabilities
  </li>
  <li>
   Operational excellence and compliance
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Standard Chartered
  <br/>
  <br/>
 </strong>
 We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
 <br/>
 <br/>
 Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
 <br/>
 <br/>
 <strong>
  Together We
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  </li>
  <li>
   Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  </li>
  <li>
   Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <strong>
  In line with our Fair Pay Charter,
 </strong>
 we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
 <br/>
 <br/>
 <ul>
  <li>
   Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  </li>
  <li>
   Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  </li>
  <li>
   Flexible working options based around home and office locations, with flexible working patterns.
  </li>
  <li>
   Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  </li>
  <li>
   A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  </li>
  <li>
   Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  </li>
 </ul>
</div>


Zones

<div><p><b>Description</b><br>
</p><br>
Company Overview:<br>
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM<br>
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.<br>
Position Overview:<br>
The Program Manager of Global Service Partners is a strategic role responsible for overseeing partner management and governance across the organization&rsquo;s global service delivery network. This position acts as the primary point of contact and &ldquo;quarterback&rdquo; for all service delivery partner engagements, ensuring alignment with the organization&rsquo;s strategic objectives and operational excellence. The role requires collaboration with senior leaders at partner organizations, internal stakeholders, and cross-functional teams to drive performance, innovation, and continuous improvement.<br>
What you&rsquo;ll do as the Program Manager:<br>
Employees employed in the role of Program Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.<br>
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br>
1. Partner Relationship Management<ul><li>
Develop and nurture strong, collaborative relationships with senior leaders at service delivery partner organizations.</li><li>
Serve as the primary liaison and point of escalation for all partner-related issues, ensuring prompt resolution and maintaining trust.</li><li>
Establish regular communication cadences, including strategic reviews, performance updates, and business planning sessions with partners.</li></ul><br>
2. Governance and Compliance<ul><li>
Define and implement robust governance frameworks for partner engagements, ensuring adherence to contractual agreements, service-level agreements (SLAs), and compliance standards.</li><li>
Monitor partner performance against defined KPIs and SLAs, providing actionable insights and driving accountability.</li><li>
Ensure alignment of partner activities with the organization&rsquo;s goals, values, and policies.</li></ul><br>
3. Strategic Alignment and Collaboration<ul><li>
Act as a strategic advisor to senior leadership, providing insights on partner capabilities, risks, and opportunities.</li><li>
Collaborate with internal teams, including Service Delivery, IT, Procurement, and Finance, to ensure seamless integration and execution of partner-delivered services.</li><li>
Facilitate joint business planning and innovation initiatives with partners to identify new growth opportunities and enhance service offerings.</li></ul><br>
4. Operational Excellence<ul><li>
Lead the development and execution of strategies to optimize partner performance and ensure high-quality service delivery.</li><li>
Identify and implement best practices, process improvements, and tools to enhance partner management effectiveness.</li><li>
Oversee issue resolution, risk management, and contingency planning to minimize disruptions and ensure continuity.</li></ul><br>
5. Reporting and Analytics<ul><li>
Establish and maintain dashboards and reporting mechanisms to provide visibility into partner performance, trends, and areas for improvement.</li><li>
Present regular updates to executive leadership on the status of partner relationships and key initiatives.</li></ul><br>
Qualifications:<ul><li>
Bachelor&rsquo;s degree in Business Administration, Supply Chain Management, or a related field; MBA or equivalent preferred.</li><li>
5+ years of experience in partner management, service delivery, or a similar Program Management role within a global organization.</li><li>
Proven track record of managing complex, global partner relationships and driving results in a matrixed environment.</li><li>
Exceptional communication, negotiation, and interpersonal skills, with the ability to influence and build trust with senior stakeholders.</li><li>
Strong analytical and problem-solving skills, with experience in performance management and governance frameworks.</li></ul><br>
Competencies:<ul><li>
Strategic Thinking: Ability to align partner strategies with organizational objectives.</li><li>
Leadership: Demonstrated ability to lead cross-functional teams and inspire high performance.</li><li>
Relationship Management: Skilled in building and maintaining strong, collaborative relationships.</li><li>
Results Orientation: Proven ability to deliver measurable outcomes in complex environments.</li><li>
Cultural Sensitivity: Experience working in diverse, global settings with an understanding of cultural nuances.</li></ul><br>
Zones offers a comprehensive Benefits package<br>
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.<br>
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.<br>
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.<br>
Shift Timings: 8:00 PM to 5:00 AM (Pakistan Time)</div>

Program Manager

foodpanda

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Job Description
 <br/>
 <br/>
 Location
 <br/>
 <br/>
 Islamabad, Pakistan
 <br/>
 <br/>
 <ul>
  <li>
   Being responsible for driving incremental orders, ensuring Retention, Exclusivity &amp; Stronger Relationship with GMV Class A &amp; B Vendors at servicing at 360 Degree with a goal of optimizing business performance, growth, and enhance their experience.
  </li>
  <li>
   Help drive better experience by training restaurant&rsquo;s staff, collaborating with operations/owners to improve menu displays, sharing Reports and working with marketing team to create promotions/events and optimize Performance.
  </li>
  <li>
   Identifying and implementing newer value-add initiatives and being proactive in finding solutions for them e.g. 2 Exclusive Partnerships with Key Accounts either Offline or on foodpanda with targeted monthly growth as main KPI.
  </li>
  <li>
   Ensuring DL Photography of Top Key Accounts.
  </li>
  <li>
   Deal acquisition for monthly and event-based campaigns.
  </li>
  <li>
   Monitoring of logistics performance on a daily/weekly basis.
  </li>
  <li>
   Reducing Issue rate or fail rate.
  </li>
  <li>
   Work with internal cross-functional stakeholders to define requirements to deliver the strategies and develop tactical implementation plans, Manage cross-functional project plans, risks &amp; issues, blockers &amp; actions
  </li>
  <li>
   Support cross functional teams in delivering the strategy by facilitating communication of lessons learned, resolving urgent issues, lining up appropriate group level support and deploying processes &amp; tools.
  </li>
  <li>
   Maintain visibility and communication across &amp; report on progress to the management team.
  </li>
  <li>
   Additional tasks/projects as they arise.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1-2 years of proven experience in account directorship.
  </li>
  <li>
   Bachelor&rsquo;s degree in business-related field.
  </li>
  <li>
   Negotiations and communications skills.
  </li>
  <li>
   Presentations and business reviews skills.
  </li>
  <li>
   Knowledge of food and operational costing.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 Additional Information
 <br/>
 <br/>
 What does your playfield look like?
 <br/>
 <br/>
 <ul>
  <li>
   We work in a flexible but fast paced environment.
  </li>
  <li>
   We start and end with customers to deliver exceptional service.
  </li>
  <li>
   We love to innovate, prioritize, decide, and deliver.
  </li>
  <li>
   We love what we do, and we don&rsquo;t rest until our targets are achieved. So, if you&rsquo;re also
   <br/>
   <br/>
  </li>
 </ul>
 someone who is driven until the dream is achieved, come join us.
 <br/>
 <br/>
 Location
 <br/>
 <br/>
 Islamabad, Pakistan
</div>


Assistant Manager, Account Management

Fun City Pakistan

<p><b>Key Responsibility &amp; Duties:-</b></p><p>&middot; Develop business proposals for existing and new customers</p><p>&middot; Hosting marketing events and collaborations with brands.</p><p>&middot; Develop innovative strategies for retaining clients; this includes undertaking interviews in order to get feedback and incorporate it into the growth plan</p><p>&middot; Develop comprehensive knowledge about the business and its development practices, its marketing activities, prospective clients, and the trends for the industry</p><p>&middot; Respond to queries and complaints from clients as regards the company&rsquo;s products; this should be done in a timely fashion</p><p>&middot; Establish a knowledge storehouse of clients, referrals, REPs, presentations, and prospects</p><p>&middot; Maintain database of client relationship management and utilize the result to manage customers and the mailing list</p><p>&middot; Hosting marketing events and art &amp; craft sessions with little guests; ensuring the welfare of the children whilst in the party hosts care, acting as a role model for the company with the parents.</p><p>&middot; Work with HOD&rsquo;S and operations department to host events for Fun City.</p><p>&middot; To Host, Greet, Interact and Entertain all the Guests.</p><p>&middot; Communicating with target audiences and managing customer relationships.</p><p>&middot; Assist in outsourcing and securing sponsorship; conducting market research, for example using customer questionnaires and focus groups.</p><p>&middot; Contributing to developing marketing plans and strategies;</p><p>&middot; Evaluating marketing event&rsquo;s and campaigns</p><p>&middot; Oversee the Sales Department office requirements and requisitions.</p><p>&middot; Monitoring activities and supporting the marketing manager and other colleagues.</p><p>&middot; Assist in events/activities planning and execution.</p><p>&middot; Bring in clients for marketing events</p><p>&middot; Arrange for School Trips events at Fun City</p><p>&middot; Any Special task assigned by HOD</p><p><b>Qualification</b></p><p>BBA / MBA in Marketing</p><p><b>Experience </b></p><p>Minimum 2 years work experience in Sales and Marketing/the same capacity.</p><p><b>Skill Required</b></p><p><b>Technical:- </b></p><p>&middot; Deep knowledge of Marketing/Sales/PR/Event Management</p><p>&middot; Networking skills</p><p>&middot; Marketing Communication</p><p>&middot; Brand Management</p><p>&middot; Market Research</p><p><b>General: - </b></p><p>&middot; Self-starter with excellent time and people management skills.</p><p>&middot; Proficiently speak, read and write English and Urdu.</p><p>&middot; Innovative</p><p>&middot; Strong and confident communicator.</p><p>&middot; Excellent copywriting skills and experience.</p><p>&middot; Must be able to follow oral and written instructions</p><p>&middot; Should possess excellent communication skills and be customer service inclined</p><p>&middot; Should be able to multi task and exhibit maturity</p><p>&middot; Ability to work under pressure and still meet up with given deadline and Ability to take initiatives and think out of the box</p><p>Work Location: In person</p>

Marketing Coordinator

<div>
 To be the most loved everyday food and groceries destination!&rdquo; - that&rsquo;s our mission at foodpanda (small &lsquo;f&rsquo;).
 <br/>
 <br/>
 foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores &mdash; foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
 <br/>
 <br/>
 If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
 <br/>
 <br/>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s leading local delivery platform operating in 70+ countries worldwide
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 As an Account Manager, you will be responsible for maintaining a relationship with the vendors who generate the most business in terms of orders and revenue for foodpanda.
 <br/>
 <br/>
 <ul>
  <li>
   Function as the main contact person for the city-wide Client Accounts.
  </li>
  <li>
   Development and maintenance of strong and trustworthy relationships with all Key Accounts.
  </li>
  <li>
   Analysis and identification of upcoming needs and opportunities.
  </li>
  <li>
   Negotiate contracts and close agreements to maximize profits.
  </li>
  <li>
   Responsible for MoM Growth of all assigned Accounts.
  </li>
  <li>
   Clearly communicate the progress of Weekly/Monthly/Quarterly initiatives to internal and external stakeholders.
  </li>
  <li>
   Prepare reports on Commercial Metrics, Operational Metrics, Product Mix, Marketing Campaigns etc.
  </li>
  <li>
   Forecast and track key account Metrics (e.g. monthly &amp; quarterly sales results and annual forecasts).
  </li>
  <li>
   Responsible for designing exclusive marketing campaigns, partnerships &amp; co branding activities.
  </li>
  <li>
   Support cross functional teams in delivering the strategy by facilitating communication of lessons learned, resolving urgent issues, lining up appropriate group level support and deploying processes &amp; tools.
  </li>
  <li>
   Additional tasks/projects as they arise.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's Degree in Business Administration or relevant degree.
  </li>
  <li>
   Has an acute sense of responsibility and can take full ownership of the function.
  </li>
  <li>
   At least 1 - 2 years&rsquo; experience in the relevant field.
  </li>
  <li>
   Experience with Microsoft Office, especially Excel, or Google equivalents
  </li>
  <li>
   Your knowledge of the internet and e-commerce sector is solid
  </li>
  <li>
   You are driven and ambitious.
  </li>
  <li>
   You are very proactive and could lead independent projects.
  </li>
  <li>
   You have the ability to perform root cause analysis and build process flows.
  </li>
  <li>
   You&rsquo;re very detail oriented and pay attention to all the steps in the process
  </li>
  <li>
   You are process oriented and data driven
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   We are fast, like mind boggling fast! So, if you&rsquo;re someone who loves ever changing goals and loves optimization, you&rsquo;re the right fit for us!
  </li>
  <li>
   We love people who can develop things from scratch, own them and then work on improving them.
  </li>
  <li>
   We love what we do, and we don&rsquo;t rest until we&rsquo;ve achieved our targets. So, if you&rsquo;re also someone who is driven until the dream is achieved, come join us!
  </li>
 </ul>
</div>


Senior - Key Account Manager (Talent Pool)

Mercurial Minds (Pvt) Ltd

<p><b>About Us</b></p><p>Mercurial Minds is a leading provider of Intelligent Automation and digital transformation solutions, specializing in Robotic Process Automation custom solutions and AI services tailored for industries like finance, telecommunications and microfinance. With a proven track record of enabling enterprises to optimize operations, reduce costs and increase productivity, we have become a trusted partner for companies looking to drive sustainable, technology driven growth.</p><p>Our approach combines cutting edge technology, expert strategy and seamless integration, empowering businesses to achieve greater operational efficiency and customer satisfaction. We work closely with major organizations, including banks and telecom operators, to bring innovative automation solutions that meet unique industry demands. Our clients include prominent names in the industry who value our expertise and commitment to quality.</p><p><b>About This Role</b></p><p>As a Key Account Manager, you will be a driving force behind our strategic account management and growth efforts. This role is critical to building and nurturing client relationships, developing opportunities within key accounts and delivering on revenue targets. This is not just a client-facing role it is an opportunity to influence and drive value for some of the most important accounts in our portfolio.</p><p><b>Responsibilities</b></p><ul><li>Serve as the primary point of contact for key accounts, maintaining and strengthening long-term relationships to ensure customer satisfaction and loyalty.</li><li>Identify opportunities for cross-selling and upselling additional products or services, contributing to revenue targets and supporting overall business growth.</li><li>Develop and execute account-specific strategies to achieve revenue objectives, ensuring continued growth of current revenue streams.</li><li>Oversee the governance aspects of ongoing projects, ensuring compliance with established standards, company policies and addressing any issues that may arise.</li><li>Actively intervene when necessary to keep projects on track, ensuring they deliver desired outcomes and meet client expectations.</li><li>Coordinate with internal teams, including sales, delivery and support, to ensure a cohesive and effective service experience for clients.</li><li>Work closely with external partners and stakeholders to align on project goals, setting mutual expectations for successful outcomes.</li><li>Act as a liaison between clients and the company, facilitating open and clear communication to align on objectives and progress.</li><li>Stay informed about industry trends, market conditions and competitor activities to offer relevant insights and strategic guidance to clients.</li><li>Provide valuable feedback and insights from client interactions, helping inform product enhancements and marketing strategies.</li><li>Prepare and present regular reports on account status, revenue performance, and client feedback to internal stakeholders, ensuring transparency and informed decision-making.</li></ul><p><b>Requirements</b></p><ul><li>7+ Years of experience in account management or business development in technology and automation sectors, ideally with exposure to telecommunications or financial services clients.</li><li>Expertise in consultative selling and solution-based sales, with a strong focus on value creation for clients.</li><li>Established relationships with senior decision makers in client organizations, particularly in telecom and finance sectors.</li><li>Ability to interpret data, challenge existing processes and deliver insights and recommendations that drive client growth.</li><li>Demonstrated success in managing long sales cycles, involving multiple stakeholders and high deal values.</li><li>Enthusiastic about learning and evolving in a dynamic environment, with the flexibility to adjust to new challenges and technologies.</li></ul><p><b>Education</b></p><ul><li>Bachelor&rsquo;s/Master&rsquo;s degree in Business Administration or a related field.</li><li>Additional certifications or training in Sales, Marketing, Account Management, Project Management or Customer Relationship Management is a plus.</li></ul><p><b>Skillset</b></p><ul><li>Account Management Expertise</li><li>Sales and Negotiation Skills</li><li>Project Management Abilities</li><li>Analytical and Strategic Thinking</li><li>Strong written and verbal communication</li><li>Familiarity with RPA, AI, SaaS and the telecommunications industry</li><li>Problem-Solving</li><li>Contract Management and Governance</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Key Account Manager

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Senior - Key Account Manager (Talent Pool)

Key Account Manager