sales officer

reservation agent

Marriott International

<div>Additional Information 
Job Number25175031 
Job CategoryReservations 
LocationFour Points by Sheraton Jeddah Corniche, Cornich Road, Jeddah, Saudi Arabia, Saudi Arabia, 23731 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Reservation Agent

<div>Additional Information 
Job Number25174965 
Job CategorySales &amp; Marketing 
LocationFour Points by Sheraton Jeddah Corniche, Cornich Road, Jeddah, Saudi Arabia, Saudi Arabia, 23731 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing). 
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Banquet Sales Executive

Accor

<div>Company Description 
Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills &amp; knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training. 
Job Description 
<ul><li>
Greet, check-in, respond to requests and settle accounts while providing exceptional service</li><li>
Take initiative to add a personalized experience</li><li>
Proudly promote the hotel facilities, looking for opportunities to enhance a guest&rsquo;s stay through up-selling</li></ul> 

Qualifications 
<ul><li>
Tamayyaz Program is for Saudi Nationals Only.</li><li>
Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.</li><li>
Basic English skills are a must.</li><li>
Strong passion for the Hospitality Field.</li><li>
Excellent interpersonal and communication skills.</li><li>
Is a team player that contributes to and proactively assists co-workers.</li><li>
Ability to work a flexible roster depending on departmental needs.</li><li>
Ability to focus attention on guest needs, always remaining calm and courteous</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Tamayyaz – Front Desk Agent – Saudis Only

M Hotel Al Dana Makkah

<div>As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.
Key Job Responsibilities:<ul>
<li>
Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.</li>
<li>Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.</li>
<li>Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.</li>
<li>Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.</li>
<li>Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.</li>
<li>Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.</li>
<li>Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.</li>
<li>Safeguard guest privacy by refraining from disclosing any guest details.</li>
<li>Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.</li>
<li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

Front Desk Agent

Power & Industrial Contracting Est (PIC)

The Role
 Responsible for assisting the HVAC Sales Engineer in all sales and coordination activities, including preparing offers, organizing documentation, and managing customer communication. The role involves supporting marketing and exhibition arrangements, and occasional travel within Saudi Arabia as required. The candidate should be capable of translating sales-related documents from Arabic to English, reviewing and understanding company profiles, and preparing professional PowerPoint presentations. Must possess good communication skills, basic market awareness, and the ability to engage effectively with clients to support the company’s sales objectives
 
Requirements
 The candidate should be a college graduate, well-presented, and able to join within two weeks of selection. Applicants must be of Arab nationality with 3–4 years of proven experience in the HVAC or related technical sales field. The role requires strong communication and interpersonal skills, attention to detail, and the ability to coordinate effectively with clients and internal teams. Candidates with prior experience in sales support, document preparation, and customer handling will be given preference
 
About the company
 Power & Industrial Contracting Est (PIC) is a Saudi establishment run by a Saudi businesswoman, operating in the field of Marine and power. The company was established in 2013 to support the operations of Unidaan FZLLC (UAE) with the provision of spare parts and services to the business in Saudi Arabia. Today, PIC is the sole agent Marine Power International (UAE), who represents many OEMs in the fields of Marine and Power including Lorange, Goetze, Mahle, Zollern BHW, TRW and more. PICs operations presently cover different locations in Saudi Arabia, with an HR strength of more than60 employees. The firm expanded its business and established a branch office as PIC-FZE in Sharjah, UAE.

Sales Assistant

Almarai - المراعي

<div>
 
 
 Regional Trade Marketing Supervisor | Jeddah, Saudi Arabia
 
 
 
 
 
 
 
 The Company:
 
 Almarai is the world&rsquo;s largest vertically integrated dairy and the region&rsquo;s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. &ldquo;Almarai currently employs over 40,000 employees servicing some 220,000 retail outlets across GCC, Egypt and Jordan and has reported net income of SAR 2.31 Billion on sales of SAR 20.97 Billion in 2024.", For more details, please visit our website &ndash; www.almarai.com.
 
 
 
 
 
 
 About the Role:
 
 To assist the Trade Marketing Manager in coordinating the implementation of effective category and product planograms, in store &amp; outdoor branding and POSM, in-store promotion activities with the Regional Sales team which will deliver overall increased sales growth and profit for Almarai.
 
 
 
 
 <ol>
 <li>
 Responsible for maintaining and reviewing merchandising planograms and implementation across the sales region.
 </li>
 <li>
 Engage with other departments to ensure all merchandising requirements are taken into account to achieve merchandising excellence.
 </li>
 <li>
 Explore, organize and review all regional events, school, corporate and special activities.
 </li>
 <li>
 Responsible for coordination &amp; roll out with local agency, marketing interaction.
 </li>
 <li>
 Coordinate with sales and merchandising team on all confirmed store specific projects to create and agree implementation plan.
 </li>
 </ol>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Must be holding a degree in business or marketing.
 </li>
 <li>
 3 years experience in FMCG marketing or sales promotions.
 </li>
 <li>
 Category management experience.
 </li>
 <li>
 Well experienced in MS Office.
 </li>
 <li>
 Excellent verbal and written communication English skills.
 </li>
 <li>
 Must have competencies such as: High level of numeracy and analytical, effective influencing and negotiating skills, deliver results within required deadlines, assertive agent of change.
 </li>
 </ul>
 
 
 
 
 Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.
 
 
 
 
 
 This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package
 
</div>

Regional Trade Marketing Supervisor

Rixos

<div>Company Description 
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. 
Job Description<ul><li> 
PROSPECTIVE ACCOUNTS: Identifies prospective accounts and establishes goals for Key Accounts by analysing historical data and other statistical information and also by conducting accounts interviews and preparing customer action plans</li><li>
FAIRS (domestic/International) : Attends fairs in order to represent the Hotel and/or region within a both according to the action plan within the Business/Marketing Plan of the Hotel. The fairs are attended in co-ordination with the Regional or Corp. Sales</li><li>
DOMESTIC MARKET: Priority in sales activities are to be given to this market, for the local travel trade as well as for the corporate accounts</li><li>
INTERNATIONAL MARKET: Has to be worked on in close co-ordination with the General Manager according to internal regulations</li><li>
ROOMS: Regarding the availability and the co-ordination of rooms for high booking periods the final approval of availability is taken always by the Hotel operation&rsquo;s management.</li><li>
MARKET MIX: Emphasis on right market mix to maintain the quality of the product and to minimize market dependence on long term</li><li>
CO-ORDINATION: Regular meetings with the hotel operation (Rooms Division, Reservation and Food &amp; Beverage) have to be held to exchange information and problem solving</li><li>
Reduces administrative work to achieve a minimum of 5-7 personal sales/courtesy calls per day as well as 10 telephone sales/courtesy calls per day, without affecting promptness of flow of correspondence to accounts</li><li>
Ensures that all incoming correspondence (inquiries, requests, offers, confirmations, etc.) are attended to and replied in due time</li><li>
Reporting: Prepares and transmits the Call Reports on a weekly basis to the supervisor and/or the General Manager. Establishes a Monthly Report which includes the summary of the past activities, prospection and trends, and analyses competitor&rsquo;s sales and promotion efforts, forecast for all sales activities &amp; production/conversion figures. Attends once a month hotel&rsquo;s Sales/Rooms Division and Credit meeting</li><li>
Business Plan / Budget: Targets to achieve key figures from key accounts / key markets through preparation and execution of proper action plan for his/her field of responsibility</li><li>
Accounts Receivable: Is co-responsible for the settlement of outstanding, respectively the follow up on a regular basis towards local Travel Trade to match credit policy in close co-ordination with the Credit Manager / Rooms Division</li><li>
Establishes and signs contracts with local In-bound Operators/Travel Agents /Corporate considering the official Rate Policy in co-ordination with the General Manager</li><li>
Conducts rate market surveys to advise management of actual market trends</li><li>
Establishes and co-signs contracts with Inter-national Tour Operators/Corporate respecting the Rate Policy and Contract Policy together with the General Manager. He/she conducts prior discussions with the partners to prepare final contracting</li><li>
Special deals (out of guidelines and rate policy) must in any case be discussed, co-ordinated and approved prior to offer with the hotel&rsquo;s management</li><li>
Ensures all staff are thoroughly familiar with the Hotel&rsquo;s emergency procedures and is in a state of preparedness for any emergency which may occur</li><li>
Execution of regular technical/skills training. Is responsible for setting up and maintaining ongoing training programs in the department in conjunction with the Director of HR &amp; the L&amp;D Manager</li><li>
Maintains a monthly overview of vacation- and public holiday balance of all his/her staff and delivers a monthly consolidated summary to the Director of HR</li><li>
He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility</li><li>
Assumes responsibility of Duty Manager when scheduled to do so.</li><li>
Other duties as assigned</li><li>
Press Releases, PR activities, Advertisements etc. are executed and co-ordinated by the GM&rsquo;s Office</li><li>
Electronic Distribution Systems are up-dated by the hotel operation on regular basis</li><li>
Assist in Task Force Teams for new openings</li><li>
Carry out any other reasonable task (which may not be stated here) as requested</li></ul> 
Qualifications 
Master Degree in Marketing or Diploma in vocational hospitality, 8 &ndash; 10 years experience in 4-5 star Hotel</div>

Head of Saudi Market - Sales- (Saudi National Only)

Explore 10+ Reservation agent in Jeddah this November. Find roles across top companies and apply now to boost your career.