sales manager

store manager

commercial manager

area sales manager

assistant store manager

retail operations manager

Calvin James Recruitment

<div>
 
 Looking for an experienced and dynamic Retail Manager to oversee multiple retail locations across Riyadh. This role is responsible for driving sales, ensuring operational excellence, and leading store teams to deliver an exceptional customer experience.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Sales &amp; Performance Management
 
 
 <ul>
 <li>
 Develop and implement sales strategies to achieve revenue targets.
 </li>
 <li>
 Monitor store performance, analyse sales reports, and identify areas for improvement.
 </li>
 <li>
 Drive initiatives to increase foot traffic, conversion rates, and average transaction value.
 </li>
 </ul>
 
 
 Operations &amp; Compliance
 
 
 <ul>
 <li>
 Ensure all stores comply with company policies, SOPs, and local regulations.
 </li>
 <li>
 Optimise stock levels, inventory management, and visual merchandising.
 </li>
 <li>
 Conduct regular store visits to assess operational standards and address any issues.
 </li>
 </ul>
 
 
 Team Leadership &amp; Development
 
 
 <ul>
 <li>
 Recruit, train, and mentor store managers and staff to maintain a high-performing team.
 </li>
 <li>
 Conduct performance reviews and provide coaching to enhance employee development.
 </li>
 <li>
 Foster a positive work environment that encourages teamwork and motivation.
 </li>
 </ul>
 
 
 Customer Experience &amp; Brand Standards
 
 
 <ul>
 <li>
 Ensure outstanding customer service is delivered across all locations.
 </li>
 <li>
 Maintain brand consistency in store presentation, product offerings, and customer engagement.
 </li>
 <li>
 Gather customer feedback and implement improvements to enhance the shopping experience.
 </li>
 </ul>
 
 
 Financial &amp; Budget Management
 
 
 <ul>
 <li>
 Manage budgets, control expenses, and optimise operational costs.
 </li>
 <li>
 Ensure efficient use of resources to maximise profitability.
 </li>
 <li>
 Identify new business opportunities to drive growth in the assigned region.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Proven experience as an Area Manager, Multi-Store Manager, or similar role in the retail industry.
 </li>
 <li>
 Strong leadership, coaching, and team management skills.
 </li>
 <li>
 Solid understanding of retail operations, sales strategies, and customer service excellence.
 </li>
 <li>
 Ability to analyse data, drive performance, and implement effective action plans.
 </li>
 <li>
 Excellent communication and problem-solving skills.
 </li>
 <li>
 Fluency in Arabic and English
 </li>
 </ul>
 
 
</div>

Retail Manager

Chalhoub Group

<div>On behalf of Zimmermann, we are hiring for a Retail Manager to oversee our existing stores in KSA &amp; Bahrain, and who will be part of the growth of the brand in the Middle East. 
Zimmermann is one of Australia's leading and most respected fashion designer brands. Zimmermann's ready-to-wear and swim and resort collections are sold through Zimmermann boutiques and high-end retailers both in Australia and internationally. We maintain stand-alone retail stores throughout Australia, Europe, UK, USA and China and a successful online business.
What you'll be doing
The Retail Manager will be responsible for training and developing the teams to achieve sales growth, profitability, and client excellence, ensuring optimal in-store P&amp;P adherence and KPI&rsquo;s achievement. Foster professional relationships through retail training programs and leadership skills. Your broad responsibilities will include: 
<ul>
<li>
Ensure client satisfaction and achieve consistent sales &amp; KPIs.</li>
<li>Develop strategies and action plans for sales targets.</li>
<li>Maximize sales through service strategies, tracking performance, and motivating teams.</li>
<li>Regularly report performance and mentor Store Managers.</li>
<li>Provide feedback on stock issues and ensure product knowledge among team members.</li>
<li>Manage and grow the client database in compliance with GDPR.</li>
<li>Ensure accurate client details and product availability for appointments.</li>
<li>Communicate with clients about new launches and organize appointments.</li>
<li>Develop teams in client service, brand, and product knowledge.</li>
<li>Train stores in online fulfillment and policies.</li>
<li>Lead and motivate teams to achieve KPIs.</li>
<li>Provide feedback and conduct regular meetings to discuss performance and development.</li>
<li>Lead and inspire the retail team.</li>
<li>Oversee recruitment and onboarding of Store Managers.</li>
<li>Manage stock accurately and efficiently.</li>
<li>Monitor stock losses and work with B&amp;P team for consolidations.</li>
<li>Manage store expenses and ensure timely reporting.</li>
<li>Maintain high Visual Presentation standards.</li>
<li>Assist with new store setups and ensure weekly floral arrangements.</li>
<li>Provide feedback on maintenance and ensure timely completion of works.</li>
<li>Drive in-store events and manage them per company expectations.</li>
<li>Enter client details post-event and send &ldquo;thank you&rdquo; notes.</li>
<li>Report event details to management.</li>
</ul>
What you&rsquo;ll need to succeed<ul>
</ul><ul>
<li>This role will be based in Riyadh, KSA. Travel required to Jeddah and Bahrain</li>
<li>Experience managing a network of stores in luxury retail, within the Middle East</li>
<li>Fluency in Arabic is mandatory for this role</li>
<li>Experience in Luxury Retail. Either leading a flasghip Luxury store or multiple stores/locations</li>
<li>Ability to maximize and drive sales performance of your stores</li>
<li>Ability to set and drive clienteling activities
</li><li>Strong interpersonal skills and experience managing multiple stakeholders</li>
</ul>
What you&rsquo;ll need to succeed
<ul><li>The applicant must have previous management experience in fashion (essential), amazing client service skills, a proven ability to inspire, engage and develop team members to exceed KPI results, impeccable attention to detail and exceptional communication skills.</li>
</ul>
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Retail Manager - Zimmermann (KSA & Bahrain)

NICE ONE | نايس ون

<div>
 Niceone is seeking a highly motivated and results-driven professional to join our team as an Area Supervisor specializing in perfumes. If you are passionate about fragrance, retail operations, and elevating the customer experience, this is your opportunity to lead, inspire, and make a significant impact within our retail network.
 
 
 Main Responsibilities for Perfume Area Supervisor
 
 
 <ul>
 <li>
 Area Operations Management: Supervise and coordinate daily activities across multiple perfume retail locations to ensure operational excellence and achieve sales goals.
 </li>
 <li>
 Team Leadership and Development: Recruit, train, mentor, and evaluate store staff, fostering a culture of collaboration, service, and continuous improvement.
 </li>
 <li>
 Fragrance Merchandising: Oversee the visual presentation and inventory of perfume displays, ensuring brand consistency and high standards of cleanliness and organization.
 </li>
 <li>
 Sales Performance Optimization: Monitor and analyze sales performance metrics, implementing action plans to enhance revenue and customer satisfaction across the assigned area.
 </li>
 <li>
 Customer Experience: Champion exceptional service, resolving escalated customer concerns, and ensuring every visitor enjoys a premium fragrance purchasing experience.
 </li>
 <li>
 Training and Product Knowledge: Lead product training sessions and ensure teams are up-to-date with the latest perfume trends, launches, and brand guidelines.
 </li>
 <li>
 Inventory and Loss Prevention: Maintain proper stock levels, conduct regular audits, and implement security procedures to minimize loss and safeguard assets.
 </li>
 <li>
 Reporting and Communication: Prepare performance and operations reports, and communicate insights proactively to upper management.
 
 
 </li>
 </ul>
 
 Key Skills And Qualifications For Perfume Area Supervisor
 
 
 
 <ul>
 <li>
 Leadership Abilities: Demonstrated experience leading diverse teams in a retail or hospitality environment, inspiring high performance and accountability.
 </li>
 <li>
 Perfume and Fragrance Expertise: Strong understanding of fragrance brands, olfactory families, and the luxury retail market; prior experience in a perfume-related role preferred.
 </li>
 <li>
 Operational Skills: Proficiency in multi-site operations, visual merchandising standards, and retail inventory management.
 </li>
 <li>
 Sales Acumen: Proven track record of achieving or surpassing sales targets, with strong analytical skills to drive business growth.
 </li>
 <li>
 Customer Focus: Exceptional interpersonal and problem-solving skills, dedicated to delivering memorable customer experiences.
 </li>
 <li>
 Effective Communication: Clear, respectful communication style; fluency in English required, Arabic is a plus.
 </li>
 <li>
 Organizational Skills: Excellent ability to prioritize, manage time, and execute strategic plans across multiple locations.
 </li>
 <li>
 Tech Savvy: Comfort with retail management systems, Microsoft Office, and digital reporting tools.
 
 
 </li>
 </ul>
 
 Preferred Experience And Educational Background For Perfume Area Supervisor
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Retail Management, Marketing, or a related field is preferred.
 </li>
 <li>
 3+ years of supervisory experience in retail, luxury goods, or fragrance sector.
 </li>
 <li>
 Demonstrated history of team-building and developing high-performing staff.
 </li>
 <li>
 Experience in analyzing sales trends and implementing area-wide action plans.
 
 
 </li>
 </ul>
 
 Benefits and Growth Opportunities for Perfume Area Supervisor
 
 
 
 <ul>
 <li>
 Competitive Compensation: Attractive salary package and performance-based incentives.
 </li>
 <li>
 Professional Development: Access to ongoing training in product knowledge, leadership, and retail best practices.
 </li>
 <li>
 Career Advancement: Opportunities to grow within a leading and innovative retail organization.
 </li>
 <li>
 Inclusive Culture: Work in a supportive, gender-inclusive environment that values diversity and individual contributions.
 
 
 </li>
 </ul>
 Apply for the Perfume Area Supervisor Role
 
 
 If you possess a passion for fragrances, the drive to lead teams to new heights, and a commitment to operational excellence in retail, we invite you to apply. Join Niceone, and help us deliver exceptional perfume experiences while advancing your career in the fragrance industry.
</div>

Perfume Area Supervisor

REEF | ريف

<div>
 
 
 E-Commerce Operations Supervisor
 
 
 - Reef Holding
 
 
 
 
 
 
 
 
 We're Hiring:
 
 E-Commerce Operations Superviso
 
 
 
 rLocation
 
 : Riyadh, Saudi Arabi
 
 
 
 aJob Type
 
 : Full-Tim
 
 
 
 
 
 
 e
 
 About Reef Holdin
 
 
 
 g:Reef Holding continues to shape the future of digital retail in Saudi Arabia by blending operational excellence with innovation. We are currently seeking a proactive and detail-oriente
 
 d E-Commerce Operations Supervis
 
 or to join our dynamic team and lead the operational success of our online platform
 
 
 
 
 
 
 s.
 
 About the Ro
 
 
 
 le:As
 
 an E-Commerce Operations Supervi
 
 sor, you will oversee day-to-day e-commerce activities, ensuring seamless order processing, logistics coordination, and a world-class customer experience. You&rsquo;ll play a key role in aligning operational efficiency with strategic digital sales goa
 
 
 
 
 
 
 ls.
 
 Key Responsibilit
 
 
 <ul>
 <li>
 
 ies:Order &amp; Inventory Managem
 
 </li>
 <li>
 ent:Monitor and manage order processing from placement to deliv
 </li>
 <li>
 ery.Coordinate with supply chain and warehouse teams to ensure stock availabil
 </li>
 <li>
 ity.Supervise return and exchange processes to ensure a smooth customer experie
 </li>
 <li>
 
 nce.Customer Experience Optimizat
 
 </li>
 <li>
 ion:Oversee customer service operations and ensure timely resolution of inquiries and complai
 </li>
 <li>
 nts.Analyze customer feedback and implement enhancements to elevate the e-commerce jour
 </li>
 <li>
 
 ney.Logistics &amp; Fulfillment Oversi
 
 </li>
 <li>
 ght:Coordinate with shipping providers to ensure timely and high-quality deliver
 </li>
 <li>
 ies.Monitor logistics KPIs and implement strategies for greater efficiency and accur
 </li>
 <li>
 
 acy.Operational Performance &amp; Analy
 
 </li>
 <li>
 sis:Analyze daily and weekly performance reports to identify gaps and improvement opportunit
 </li>
 <li>
 ies.Drive process automation and cost-efficiency initiati
 </li>
 <li>
 
 ves.Cross-Functional Collaborat
 
 </li>
 <li>
 ion:Work closely with marketing to support campaigns and promotional launc
 </li>
 <li>
 hes.Collaborate with IT to resolve platform-related technical iss
 </li>
 <li>
 ues.Coordinate with finance on billing and payment reconciliati
 </li>
 <li>
 
 ons.Compliance &amp; Quality Cont
 
 </li>
 <li>
 rol:Ensure all e-commerce operations adhere to company policies and local regulati
 </li>
 <li>
 ons.Keep up with evolving e-commerce laws in Saudi Arabia and ensure ongoing complia
 </li>
 <li>
 
 nce.Team Management &amp; Developm
 
 </li>
 <li>
 ent:Supervise team performance, assign tasks, and ensure operational consiste
 </li>
 <li>
 ncy.Train and motivate team members on best practices and new syst
 </li>
 </ul>
 
 
 
 
 
 ems.
 
 Qualificat
 
 
 <ul>
 <li>
 ions:Bachelor&rsquo;s degree in Marketing, E-Commerce, or a related f
 </li>
 <li>
 ield.Proven experience managing e-commerce operations, preferably in the Saudi ma
 </li>
 <li>
 rket.Strong understanding of inventory systems, logistics processes, and order manage
 </li>
 <li>
 ment.Excellent analytical skills and operational problem-solving capabili
 </li>
 <li>
 ties.Familiarity with logistics providers and shipping coordina
 </li>
 <li>
 tion.Fluent in Arabic; good command of English prefe
 </li>
 <li>
 rred.Strong communication and team leadership sk
 </li>
 <li>
 ills.Solid knowledge of local e-commerce laws and compliance requirem
 </li>
 </ul>
 
 
 
 
 
 ents.
 
 Why Join Reef Ho
 
 
 
 lding?Be part of a forward-thinking team driving digital transformation in Saudi retail. At Reef Holding, your operational insights will directly influence success and customer satisfaction in a fast-growing e-commerce land
 
 
 
 
 scape.
</div>

E-Commerce Operations Supervisor

Panda Retail Company – Savola Group

<div>
 
 Job Description
 
 
 
 
 Job Purpose
 
 
 
 Accountable for the direction and co-ordination of their people and the Fulfilment Operations in various stores they manage, along with full P&amp;L responsibility
 
 
 As the area leader, you will lead the operations for multiple fulfilment operations in your designated region or area ensuring that our customers receive the best service and the business constantly improves and is on the path to profitability.
 
 
 
 Key Accountabilities:
 
 
 
  Training
 
 
  Monitor talent spotting
 
 
  Delivering audits and fulfilment standards, creating centers of excellence and implementing best practice
 
 
  Build, optimize, and assign delivery routes with last mile
 
 
  Communicate with and respond to Panda App customer care on delivery exceptions
 
 
  Troubleshoot problems through to resolution, escalating as necessary
 
 
  Developing performance goals
 
 
  Review daily, weekly , and monthly targets
 
 
  Communicating policies to the team
 
 
  Maintain compliance and consistency and taking corrective action when needed
 
 
  Ensuring SOP&rsquo;s are followed for building security and product loss prevention.
 
 
  Lead the launch of various fulfilment operations as per strategic plans
 
 
  Effective planning for peak seasons to ensure sufficient resources are available.
 
 
  Ensure Last Mile/Freelancers providers are onboarded according to Panda Fulfilment Operations standards, performance are tracked and managed and escalated whenever is required.
 
 
 
 Skills
 
 
 
 
 Education
 
 
 
  High School , College is a plus
 
 
  English intermediate+
 
 
  Experience in Office
 
 
 
 Experience, Skills &amp; Competencies
 
 
 
  Retail and E-Commerce background
 
 
  Direct management experience for employees and their performance
 
 
  Developing and managing teams , data driven
 
 
  Planning &amp; Organizing
 
 
  Hard working and self-motivated
 
 
  Excellent written and verbal communication skills
 
 
  Demonstrated problem solving skills and analytical skills
</div>

Dispatching Lead

Confidential

<div>
 
 The Area Manager is responsible for overseeing the operations, performance, and profitability of multiple supermarket stores within a designated region. This role involves leading store teams, ensuring compliance with company standards, optimizing inventory and sales, and fostering a positive customer experience. The ideal candidate will have strong leadership skills, a deep understanding of supermarket operations, and a proven track record of driving results in a fast-paced retail environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Oversee the day-to-day operations of 5-10 supermarket stores, ensuring smooth functioning, high standards of cleanliness, and efficient inventory management.
 </li>
 <li>
 Lead, mentor, and develop store managers and teams to achieve sales targets, improve customer satisfaction, and enhance operational efficiency.
 </li>
 <li>
 Monitor financial performance, including sales, budgets, P&amp;L statements, and cost controls, to maximize profitability.
 </li>
 <li>
 Conduct regular store visits to evaluate operations, compliance with health and safety regulations, and adherence to merchandising standards.
 </li>
 <li>
 Recruit, train, and performance-manage store staff, fostering a culture of excellence and accountability.
 </li>
 <li>
 Analyze sales data and market trends to develop strategies for promotions, pricing, and inventory optimization, with a focus on perishable goods in supermarkets.
 </li>
 <li>
 Ensure compliance with local regulations, food safety standards, and company policies across all stores.
 </li>
 <li>
 Collaborate with supply chain and procurement teams to manage stock levels, reduce waste, and handle supplier relationships.
 </li>
 <li>
 Resolve operational issues, customer complaints, and escalate matters to senior management as needed.
 </li>
 <li>
 Drive continuous improvement initiatives, such as process enhancements and technology adoption in store operations.
 </li>
 <li>
 Prepare and present reports on regional performance, including KPIs like sales growth, staff turnover, and customer feedback.
 </li>
 <li>
 Promote a safe working environment and ensure all stores meet occupational health and safety requirements.
 </li>
 <li>
 Build strong relationships with local communities and stakeholders to support business growth.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications and Experience
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in Business Administration, Retail Management, Supply Chain, or a related field. Advanced certifications in retail or management (e.g., Certified Retail Manager) are a plus.
 </li>
 <li>
 
 Experience:
 
 Minimum of 5-8 years in retail management, with at least 3 years in a supervisory or area management role within the supermarket or grocery industry.
 </li>
 <li>
 Proven experience managing multiple stores, including oversight of sales, inventory, and teams in a high-volume environment.
 </li>
 <li>
 Familiarity with supermarket-specific operations, such as perishable inventory management, food safety, and seasonal promotions.
 </li>
 <li>
 Experience in the Saudi Arabian retail market is highly preferred.
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Strong leadership and people management abilities to inspire and develop teams.
 </li>
 <li>
 Excellent analytical and problem-solving skills for operational and financial decision-making.
 </li>
 <li>
 Proficient in retail software systems (e.g., POS, inventory management tools).
 </li>
 <li>
 Outstanding communication and interpersonal skills for stakeholder engagement.
 </li>
 <li>
 Ability to travel frequently within the region and work flexible hours.
 </li>
 <li>
 Fluency in English; proficiency in Arabic is essential.
 </li>
 <li>
 Detail-oriented with a focus on quality, efficiency, and customer service.
 </li>
 </ul>
 
 
</div>

Area Manager - Supermarket

NICE ONE

<div>Niceone is a trailblazing, rapidly growing e-commerce retailer recognized for operational excellence, diversity, and continuous innovation. As part of our ongoing expansion, we are seeking an experienced, analytical professional to join our operations team as a Supply Chain Manager. This pivotal role will drive efficiency and agility across our supply chain network, ensuring superior delivery performance and customer satisfaction in a cutting-edge, team-oriented environment. If you are motivated to develop your supply chain management career in the dynamic world of digital retail, Niceone offers the ideal platform for your growth.
Key Responsibilities 
<ul>
<li>
Strategy &amp; Planning<ul>
<li>Develop and implement supply chain strategies aligned with the company&rsquo;s retail business goals.</li>
<li>Forecast demand, plan procurement, and ensure adequate stock availability.</li>
</ul></li><li>Procurement &amp; Vendor Management<ul>
<li>Source, negotiate, and manage relationships with suppliers and service providers.</li>
<li>Ensure compliance with quality standards, lead times, and cost objectives.</li>
</ul></li><li>Logistics &amp; Distribution<ul>
<li>Oversee warehousing, transportation, and last-mile delivery to retail outlets.</li>
<li>Optimize logistics processes to reduce lead time and improve service levels.</li>
</ul></li><li>Inventory &amp; Stock Control<ul>
<li>Monitor inventory levels across retail locations and warehouses.</li>
<li>Implement effective stock management practices to avoid overstocking and stockouts.</li>
</ul></li><li>Team Leadership<ul>
<li>Lead and develop the supply chain team to ensure smooth daily operations.</li>
<li>Collaborate with sales, finance, and operations teams to align supply with demand.</li>
</ul></li><li>Process Improvement &amp; Reporting<ul>
<li>Continuously review and improve supply chain processes.</li>
<li>Track key KPIs (cost, delivery time, stock turnover, wastage) and prepare regular performance reports for management.</li>
</ul></li>
</ul>Qualifications &amp; Requirements 
<ul>
<li>
Bachelor&rsquo;s degree in Supply Chain Management, Logistics, Business Administration, or related field (Master&rsquo;s is a plus).</li>
<li>Minimum 5&ndash;7 years of supply chain experience in retail or FMCG industries.</li>
<li>Strong knowledge of procurement, inventory management, and logistics operations.</li>
<li>Excellent negotiation, analytical, and problem-solving skills.</li>
<li>Proficiency in ERP/supply chain management systems.</li>
<li>Strong leadership and communication skills.</li>
<li>Ability to work under pressure and deliver results in a fast-paced retail environment.</li>
</ul>
Key Competencies 
<ul>
<li>
Strategic and analytical thinking.</li>
<li>Strong leadership and decision-making.</li>
<li>Cost-conscious and efficiency-driven mindset.</li>
<li>Excellent interpersonal and cross-departmental collaboration.</li></ul></div>

Supply Chain Manager

Explore 1712+ Retail operations manager in Riyadh this October. Find roles across top companies and apply now to boost your career.