sales manager

store manager

marketing manager

logistics manager

regional account manager

retail operations manager

TSS INFORMATION SYSTEMS PRIVATE LIMITED,INFOPARK,KOCHI

We are seeking an experienced and results-driven Operations Manager to oversee retail and store operations for a leading Beauty &amp; Cosmetics brand in Riyadh. The ideal candidate will be responsible for driving operational excellence, sales performance, customer experience, and team leadership across multiple stores.⸻Key Responsibilities<ul><li>Oversee daily operations across stores to ensure smooth functioning and achievement of sales targets</li><li>Drive revenue growth, KPIs, and profitability</li><li>Monitor inventory management, stock control, shrinkage, and replenishment</li><li>Ensure VM standards and brand guidelines are consistently maintained</li><li>Lead, coach, and develop Store Managers and retail teams</li><li>Optimize staffing, scheduling, and manpower planning</li><li>Ensure compliance with company policies, SOPs, and local regulations</li><li>Enhance customer experience and service standards</li><li>Coordinate with Marketing, Buying, and Supply Chain teams</li><li>Analyze sales reports, performance metrics, and implement corrective action plans</li></ul>⸻Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Retail Management, or related field</li><li>5&ndash;8+ years of experience in retail operations (Beauty/Cosmetics preferred)</li><li>Strong understanding of retail KPIs, P&amp;L management, and inventory control</li><li>Experience managing multiple stores (multi-unit management preferred)</li><li>Strong leadership and team management skills</li><li>Arabic speaker preferred (for KSA market)</li><li>Proficiency in MS Office and retail POS systems</li></ul>⸻Key Competencies<ul><li>Commercial acumen</li><li>Leadership &amp; team development</li><li>Customer-centric mindset</li><li>Analytical &amp; problem-solving skills</li><li>Strong communication and stakeholder management</li></ul>Job Types: Full-time, Permanent

Operations Manager Cosmetics

Viva Supermarket

Location: Riyadh, Saudi Arabia Salary: SAR 15,000 per month Reporting to: Territory HeadJob SummaryVIVA Supermarket is seeking a dynamic and results-driven Area Manager with strong experience in grocery retail operations. The successful candidate will oversee multiple store locations, drive operational excellence, and ensure consistent sales growth while maintaining high standards of customer service and compliance.Key Responsibilities&middot; Oversee daily operations of multiple supermarket branches&middot; Drive sales performance and profitability across assigned stores&middot; Ensure full compliance with company SOPs, local regulations, and food safety standards&middot; Lead, coach, and develop Store Managers and their teams&middot; Monitor inventory levels, shrinkage control, and stock availability&middot; Maintain high standards of visual merchandising and store presentation&middot; Analyze KPIs and prepare performance reports for senior management&middot; Support new store openings and expansion plansRequirements&middot; Minimum 5 years&rsquo; experience in grocery / supermarket retail, with at least 2 years in a multi-store management role&middot; Strong knowledge of grocery operations, fresh category management, and shrinkage control&middot; Proven leadership and team management capability&middot; Strong analytical and reporting skills&middot; Experience in the Saudi retail market preferred&middot; Bachelor&rsquo;s degree in business administration or related field (preferred)Why VIVA?&middot; Part of Landmark Group, one of the largest retail groups in the region&middot; Fast-growing supermarket brand with strong career growth opportunities&middot; Professional, supportive, and multicultural work environment&middot; Opportunity to learn, develop new skills, and progress internallyHow to ApplyPlease send your CV to: viva.saudijobs@landmarkgroup.com Job Type: Full-timePay: ﷼15,000.00 per month

Area Manager – VIVA Arabia (Landmark Group)

Essilorluxottica Chalhoub

Key accountabilities and responsibilities: As an Assistant Store Manager at EssilorLuxottica Chalhoub, you will support the Store Manager in leading all aspects of store operations. Your primary focus is to ensure excellent customer service, drive sales performance, coach and develop the team, and maintain high operational standards. You will play a key role in motivating the team and supporting the overall business goals while stepping in as the acting manager when needed. Key Responsibilities<ul><li>Support the Store Manager in executing the store’s action plan and achieving sales targets and KPIs.</li><li>Act as a role model by delivering exceptional customer service and representing the brand’s image, values, and philosophy.</li><li>Drive daily team motivation, provide on-the-floor guidance, and ensure seamless operations throughout all store zones.</li><li>Support in team scheduling, shift planning, and ensuring proper floor coverage during peak hours.</li><li>Maintain a customer-centric approach by building strong relationships and leveraging the store’s CRM database to identify selling opportunities.</li><li>Stay updated on trends, product knowledge, and competitor activity, and actively share insights with the Store Manager.</li><li>Support visual merchandising activities and stock replenishment in line with brand guidelines.</li><li>Assist in onboarding, training, and mentoring new and existing team members.</li><li>Participate in regular performance check-ins and support the implementation of individual development plans.</li><li>Support in ensuring that all operational, safety, legal, and compliance procedures are followed.</li><li>Actively contribute to creating a positive and inclusive store culture, promoting trust, respect, and open communication.</li><li>Handle customer concerns or issues in a professional and solution-oriented manner.</li><li>Step in for the Store Manager during absences or delegated responsibilities.</li></ul> Are you?<ul><li>Passionate about people development and retail excellence</li><li>KPI and performance-focused with strong commercial awareness</li><li>Confident in leading daily floor operations</li><li>Committed to continuous learning and personal growth</li><li>Solution-driven and customer-obsessed</li><li>Motivated by working in a dynamic, fast-paced environment</li></ul> Requirements:<ul><li>Minimum of 3 years in optical retail.</li><li>Demonstrated experience in team coordination or floor leadership</li><li>Strong interpersonal and communication skills</li><li>Proficiency in English; Arabic is an advantage</li></ul>

Assistant Store Manager

Sephora

<div>POSITION PURPOSE: As Retail Manager, you will be responsible for the people, standards, customer experience, financial and operational management of stores in your area of accountability, and responsible to support, coach and develop your teams to translate the retail plans into tangible actions that enable store leaders and store teams to reach and exceed their agreed targets.<div>
Build, develop and implement store and area plans to maximise sales and KPIs performance</div><div> 
</div>KEY ACCOUNTABILITIES<ul><li>
Responsible for delivery of all pre agreed sales and KPI performance targets through monitoring, identifying opportunities and implementing appropriate actions</li><li>
Ensure the delivery of exceptional retail and operational standards throughout Sephora stores in allocated area of responsibility whilst ensuring delivery of best-in-class customer service across all stores</li><li>
To ensure compliance in all areas of operational activity and drive sales and profitability through the performance, development and coaching of Store Managers, store teams whilst managing within SME Business plan.
</li><li>Provides leadership, support and direction to the store teams that reflects vision and strategic direction of SME</li></ul><div></div><div> 
Performance, Productivity &amp; Results Management
</div><ul><li>Leads teams, translating area performance objectives into store sales and KPI targets</li><li>
Monitor, report on performance KPIs and identify areas/store/leadership improvements
</li><li>Monitor store productivity to stay within agreed budgets and coach store managers to drive the right balance quality vs quantity when planning store schedules</li><li>
Customer and frontline obsession, lead by example, live customer and team by being present in stores four days a week</li><li>
Build the Beauty Playground of the Future &ndash; through Love (services), Loyalty (Sephora Card) and Differentiation (Offer)</li><li>
Implement agreed Sephora Retail priorities and drive commercial success</li><li>
Develop team, recruit, and identify talent with focus to scale up and prepare potential Sephoraians for the next step of career ladder</li><li>
Embraces OMNI retailing, implements agreed measures of success, drives culture change in teams</li></ul><div></div><div> 
Management of Store Operations: Retail Operations
</div><ul><li>Back of house organization, compliant with all SEPHORA policies and procedures</li><li>
Monitor stock levels on all inventory items. Conduct inventories on a timely basis/maintain updated inventory records and conduct (semi)annual stock take</li><li>
Responsible for the measurement and effectiveness of all processes. Provides timely, accurate and complete reports on the operating condition of the organization</li><li>
Recruit and develop exceptional people</li><li>
Optimize and oversee operations to ensure productivity and efficiency</li><li>
Ensure compliance with company&rsquo;s policies and operational guidelines</li></ul><div></div><div> 
Store Merchandising and Standards</div><ul><li>
Ensure that SEPHORA&rsquo;s merchandising concepts are set up and always maintained.</li><li>
Store standards of cleanliness and security are maintained.</li><li>
Ensure key product launches and initiatives are fully supported.</li></ul><div></div><div> 
Customer and People</div><ul><li>
Define, build, and follow up on people development plans in partnership with training and education</li><li>
Maintain both fulfillment of leadership roles and general headcount through active succession planning and recruitment and follow the right process.
</li><li>Lead by example in driving service culture, instore observations to monitor customer service levels and monitoring of customer service reports</li><li>
Gain awareness of market/customer trends in the retail industry and monitor what local competitors are doing, communicate back to Offer and Marketing Team where appropriate</li></ul><div></div><div> 
KPIs and deliverables
</div><ul><li>Accountable to deliver all agreed sales and KPI targets for area of responsibility</li><li>
Exceed monthly sales turnover vs agreed budget</li><li>
Meet pre agreed KPIs of conversion, ATV, UPT and Sephora Collection</li><li>
Customer measures, lead them to exceed CRM recruitment targets, CRM contribution and App sign ups</li><li>
Improve store productivity and efficiency through implementing use of Rotageek and back-office modelling
</li><li>Shrinkage and the level of stock by store, meet company Audit results &gt;85%</li><li>
Deliver agreed company measures in both Happy App and LOvemeter &gt;80%</li><li>
Exceed agreed annual company employee satisfaction target
</li><li>Define, build, and follow up on people development plans in partnership with training and education</li></ul><div> 
</div><div>Brand and Culture</div><ul><li>
Develop, create, and maintain a strong customer obsessed, brand focused environment for all frontline in everything that they do</li><li>
Together with senior leaders, continue to create a structured, analytical, commercially focused, engaging services culture</li><li>
Support in the roll out of relevant retail projects
</li><li>Gatekeeper of retail communications and data to area and store teams
</li></ul>
SKILLS AND EXPERIENCE
<ul><li>You have a Degree in Business or Administration.</li><li>
You have experience in Customer Experience.
</li><li>Knowledge and experience in sales, service and commercial KPI environments focusing on, but nor restricted to, conversion and average basket
</li><li>Comprehensive beauty Industry knowledge, up to date on trends and latest products</li><li>
Competent in Microsoft office, you have knowledge in PowerPoint &amp; Excel</li><li>
You have experience in Leadership &amp; transversal management skills
</li><li>You have Commercial background and ME market awareness</li><li>
You have Excellent communication skills
</li><li>You are Flexibility, adaptability &amp; creativity</li></ul><div> 
</div><div>PERSONALITY</div><ul><li>
High achievement drive, ability, and desire to drive change, team player and confident to work alone</li><li>
Embraces change, seizes opportunities, leads from the front
</li><li>You have high level of energy, enthusiasm, and motivation</li><li>
You fully understand the business needs and adapt to all requirements of a fast-paced environment.</li><li>
You can collaborate, connect, and build relationships with store teams, Rrea Managers and different support teams within Sephora Middle East HQ.</li><li>
You have a Minimum of 6-8 years&rsquo; experience in sales, operations and/or services within the beauty/retail/hospitality industry</li><li>
You are an English speaker (Arabic is a plus)</li><li>
You have a valid driving license</li></ul></div>

Retail Manager

Sora Saud Company

Key Responsibilities:<ul><li>Manage daily store operations efficiently and professionally.</li><li>Lead, motivate, and develop the store team to achieve sales targets and KPIs.</li><li>Ensure outstanding customer service and a high-end shopping experience.</li><li>Oversee visual merchandising, stock management, and operational excellence.</li><li>Prepare reports and coordinate with senior management.</li><li>Represent the brand with professionalism and confidence at all times.</li></ul>Requirements:<ul><li>Minimum 3&ndash;5 years of experience in retail management (fashion, jewelry, or luxury retail preferred).</li><li>Strong leadership, communication, and organizational skills.</li><li>Proven background in sales performance and customer experience management.</li><li>Well-groomed, presentable appearance suitable for a premium retail environment.</li><li>Fluent in English (spoken and written) is mandatory.</li><li>Ability to work under pressure and meet business objectives.</li></ul>What We Offer:<ul><li>A professional and high-end working environment.</li><li>Competitive salary and benefits package (based on experience and qualifications).</li><li>Opportunity for career growth within a premium retail business.</li></ul>Job Type: Full-timeLanguage:<ul><li>Arabic and English (Required)</li></ul>

Female Boutique / Store Manager

Confidential

Job Overview Our Group is seeking a dynamic and experienced Operations Manager (Specialty Coffee) to join our team in Riyadh, Saudi Arabia. This is a full-time position for a professional who will be instrumental in driving the success of our specialty coffee division. As a company that aspires to be a world-class global leader, is committed to hiring and developing the most efficient and dynamic people.&nbsp; The ideal candidate will be a strategic leader with a passion for coffee, responsible for ensuring operational excellence, maintaining the highest quality standards, and contributing to our continued growth by staying ahead of contemporary market trends. Responsibilities * Oversee and manage all day-to-day operations of the specialty coffee business, including retail outlets and potential roastery functions. * Develop and implement efficient operational policies and procedures to optimise workflow and ensure consistency across all locations. * Lead, train, and motivate a team of baristas and support staff, fostering a culture of excellence and professional development. * Manage the entire supply chain, from green bean sourcing and procurement to inventory control of all consumables and equipment. * Ensure stringent quality control at every stage, from bean to cup, to maintain our reputation for superior coffee. * Take responsibility for the financial performance of the coffee division, including budgeting, forecasting, P&amp;L analysis, and cost control. * Guarantee compliance with all health, safety, and sanitation regulations. * Analyse performance metrics and sales data to identify areas for improvement and drive business growth. * Build and maintain strong relationships with suppliers, vendors, and partners. Qualifications * Proven experience in an operations management role, specifically within the specialty coffee industry. * In-depth knowledge of the coffee value chain, including sourcing, roasting, brewing standards, and equipment maintenance. * Strong leadership skills with a track record of successfully managing and developing teams. * Excellent financial acumen with demonstrable experience in budgeting and financial reporting. * Exceptional organisational, problem-solving, and decision-making abilities. * Superb communication and interpersonal skills, with fluency in English required. * A degree in Business Administration, Hospitality Management, or a related field is highly desirable. * Professional certifications from bodies such as the Specialty Coffee Association (SCA) would be a significant advantage. Benefits * A competitive salary and benefits package commensurate with experience. * The opportunity to be part of a forward-thinking, world-class organisation. * A dynamic work environment with significant opportunities for professional growth and development.

Operations Manager (Specialty Coffee)

Genius HRTech Services L.L.C - FZ - Dubai

<div>
 
 
 Hiring: Area Sales Manager / Multi-Store Area Manager
 
 
 
 📍
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 🏬 Industry: Grocery Supermarket / FMCG Retail
 
 
 📈 Company: Rapidly Expanding Supermarket Chain
 
 
 
 Role Overview
 
 
 
 We are looking for a dynamic and results-driven
 
 Area Sales Manager / Multi-Store Area Manager
 
 to oversee multiple supermarket branches in Riyadh. The role will be responsible for driving sales growth, operational excellence, profitability, and team performance across assigned stores during a high-growth expansion phase.
 
 
 This is a leadership role requiring strong commercial acumen, grocery retail expertise, and hands-on operational management.
 
 
 
 Key Responsibilities
 
 
 
 🔹 Sales &amp; Revenue Growth
 
 <ul>
 <li>
 Drive achievement of monthly &amp; annual sales targets across all assigned stores.
 </li>
 <li>
 Improve LFL (Like-for-Like) growth, basket size, and footfall conversion.
 </li>
 <li>
 Monitor category performance (FMCG, Fresh, Frozen, Non-Food).
 </li>
 <li>
 Execute promotions, seasonal campaigns, and new store launch plans.
 </li>
 </ul>
 
 🔹 Multi-Store Operations Management
 
 <ul>
 <li>
 Supervise daily operations of 5&ndash;15 stores (depending on cluster size).
 </li>
 <li>
 Ensure SOP compliance, hygiene standards, and food safety regulations.
 </li>
 <li>
 Maintain planogram adherence and visual merchandising standards.
 </li>
 <li>
 Monitor shrinkage, wastage (especially fresh category), and stock loss.
 </li>
 </ul>
 
 🔹 Inventory &amp; Supply Chain Coordination
 
 <ul>
 <li>
 Oversee stock availability and replenishment cycles.
 </li>
 <li>
 Reduce dead stock and optimize inventory turnover.
 </li>
 <li>
 Coordinate closely with warehouse and procurement teams.
 </li>
 <li>
 Ensure accurate forecasting for high-demand and seasonal SKUs.
 </li>
 </ul>
 
 🔹 Team Leadership &amp; Development
 
 <ul>
 <li>
 Lead Store Managers and frontline staff across the region.
 </li>
 <li>
 Drive performance culture and accountability.
 </li>
 <li>
 Conduct regular store visits, audits, and performance reviews.
 </li>
 <li>
 Support hiring, training, and manpower planning.
 </li>
 </ul>
 
 🔹 Financial &amp; Cost Control
 
 <ul>
 <li>
 Monitor store P&amp;L performance.
 </li>
 <li>
 Control operational costs (utilities, payroll, shrinkage).
 </li>
 <li>
 Improve overall store profitability and margin mix.
 </li>
 </ul>
 
 🔹 Expansion &amp; New Store Openings
 
 <ul>
 <li>
 Support new store openings and operational setup.
 </li>
 <li>
 Ensure smooth transition during rapid expansion phase.
 </li>
 <li>
 Standardize processes across all locations.
 </li>
 </ul>
 
 
 
 
 
 Candidate Requirements
 
 
 
 ✔ Experience
 
 <ul>
 <li>
 6&ndash;10+ years in grocery / supermarket retail.
 </li>
 <li>
 Minimum 3+ years managing multiple stores.
 </li>
 <li>
 Strong exposure to FMCG and Fresh categories.
 </li>
 <li>
 GCC retail experience preferred (Saudi market exposure is a plus)
 </li>
 </ul>
 
 
</div>

Area Sales (Stores) Manager

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