sales manager

store manager

assistant store manager

operations manager

area manager

retail operations manager

Jobskey

We are looking for an accomplished Operations Manager to lead our operations in the fashion retail sector within our recruitment agency. The ideal candidate will have a robust background in operations management, specifically within the retail industry, and a keen understanding of the unique challenges and opportunities that come with recruiting talent in this dynamic field. You will play a pivotal role in ensuring that our agency runs smoothly and efficiently, meeting the diverse needs of our clients in the fashion retail space. Your expertise will be essential in developing strategies that enhance our service delivery and operational effectiveness while leading a dedicated team of recruitment professionals. Responsibilities <ol> <li>Design and execute operational strategies tailored to the fashion retail industry that align with organizational goals.</li> <li>Oversee the daily functions of the recruitment agency, ensuring exceptional service to both clients and candidates in the retail sector.</li> <li>Lead, mentor, and develop a team of recruitment consultants, fostering a culture of excellence and continuous improvement.</li> <li>Conduct market research to stay abreast of industry trends and competitor activities, adapting strategies accordingly.</li> <li>Build and maintain strong relationships with key clients in the fashion retail industry to ensure satisfaction and loyalty.</li> <li>Evaluate operational performance through metrics and analytics to identify improvement opportunities and implement changes.</li> <li>Collaborate with the marketing team to effectively promote our recruitment services to potential clients in the retail space.</li> <li>Ensure adherence to industry regulations and company policies, maintaining high standards of integrity and professionalism.</li> <li>Prepare comprehensive reports on operational performance and present findings to senior management, highlighting successes and areas for growth.</li> <li>Organize training and development initiatives for staff to enhance their skills and knowledge relevant to the fashion retail industry.</li> </ol> Preferred Candidate <ol> <li>Demonstrated experience in operations management within the retail industry, with a focus on fashion.</li> <li>Exceptional leadership capabilities, with a talent for motivating and guiding teams toward achieving goals.</li> <li>Outstanding communication and interpersonal skills to effectively engage with clients and team members.</li> <li>Strong analytical skills, with the ability to leverage data for strategic decision-making.</li> <li>Adaptability to thrive in fast-paced environments and manage multiple tasks efficiently.</li> <li>Comprehensive understanding of recruitment processes and best practices in the retail sector.</li> <li>Proficiency in recruitment software and tools to enhance operational workflows.</li> <li>Creative problem-solving skills to navigate challenges and drive operational improvements.</li> <li>A genuine passion for the fashion retail industry and insight into emerging trends.</li> <li>Dedication to ongoing professional development and improvement in operational practices.</li> </ol> Skills <ul> <li>Operations Management: Strong expertise in overseeing and optimizing daily operations to ensure effective service delivery in the retail sector.</li> <li>Leadership: Proven ability to lead and inspire teams, fostering a collaborative and high-performance work environment.</li> <li>Communication: Excellent communication skills are vital for engaging with clients, candidates, and team members effectively.</li> <li>Analytical Skills: Proficient in analyzing operational data to inform strategies and enhance performance metrics.</li> <li>Recruitment Knowledge: In-depth understanding of recruitment practices and trends specific to the fashion retail industry, ensuring the attraction of top talent.</li> </ul>

Operations Manager - Fashion

Lenskart.com

<div>Location: KSA (open between Riyadh and Jeddah) 
Experience Required: 7&ndash;8 years 
Industry Preference: Retail / Brand Management
Note: Must be a Saudi National<h4 class="jobSectionHeader">
About the Role</h4>
We are looking for a dynamic and experienced Area Operations Manager to lead and oversee day-to-day operations across our retail stores in the Kingdom of Saudi Arabia. The ideal candidate will bring 7&ndash;8 years of proven experience in retail or brand management, with strong skills in operations, sales performance, team management, and customer experience.<h4 class="jobSectionHeader">
Key Responsibilities</h4>
Revenue:<ul><li>
For your respective area, oversee store performance, sales targets, and profitability, implementing strategies to achieve growth.</li></ul>
Operations:<ul><li>
Drive operational excellence across all retail stores, ensuring alignment with brand standards and business objectives.</li><li>
Execution of VM and upkeep display standards</li><li>
Identify and implement strategies to achieve growth.</li><li>
Ensure compliance with company policies, SOPs, and KSA market regulations.</li><li>
Partner with marketing, merchandising, and supply chain teams to optimize product availability and store execution.</li><li>
Monitor Customer KPIs (NPS, Google Reviews, Customer Complaints) and provide data-driven insights.</li><li>
Support new store openings, expansion plans, and local brand-building initiatives.</li><li>
Identify opportunities to improve operational efficiency, reduce costs, and enhance customer engagement.</li></ul> 
People:<ul><li>
Act as a bridge between the Operations Team and the Store Teams by taking key messages and disseminating in accordance to the cultural requirements.</li><li>
Own the metric of Attrition and Staff Retention - understand and resolve store level issues that people may face.</li><li>
Train staff in order to keep them abreast with the brand initiatives</li><li>
Guide the local operations team on the cultural nuances - and ways of operations</li><li>
Lead, coach, and develop store managers and frontline teams to deliver a seamless customer experience.</li></ul>
Partnerships:<ul><li>
Identify key opportunities like Institutions, Schools, Colleges - potential list of all partners</li><li>
Project manage end to end tie ups</li><li>
Ensure seamless execution in order to increase revenue and customer satisfaction.</li></ul><h4 class="jobSectionHeader">
Requirements</h4><ul><li>
Must be a Saudi National</li><li>
7&ndash;8 years of experience in retail operations and / or brand management, ideally within the fashion, lifestyle, or consumer retail sector.</li><li>
Strong understanding of the KSA retail market and customer preferences.</li><li>
Proven ability to lead multi-location operations and manage cross-functional teams.</li><li>
Excellent leadership, communication, and stakeholder management skills.</li><li>
Analytical mindset with strong business acumen and problem-solving abilities.</li><li>
Fluency in English &amp; Arabic is required</li></ul></div>

Area Operations Manager

HungerStation | هنقرستيشن

<div>
 
 
 
 SAUDI NATIONALS
 
 
 
 
 
 
 
 We are seeking a seasoned
 
 Regional Operations Manager
 
 to oversee the performance and growth of Hunger Station Markets across assigned regions. This role will lead and support
 
 Area Supervisors
 
 and
 
 Store Managers
 
 , ensuring operational excellence, commercial performance, and customer satisfaction in line with company standards and objectives.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead, coach, and develop a team of Area Supervisors and Store Managers to drive consistent performance and service standards across all stores.
 </li>
 <li>
 Oversee daily operations across multiple locations, ensuring compliance with operational policies, safety, and hygiene standards.
 </li>
 <li>
 Monitor and improve key business metrics such as sales, profitability, order fulfillment time, and customer experience.
 </li>
 <li>
 Partner with cross-functional teams (Category, Supply Chain, Commercial, and HR) to ensure smooth coordination and execution of market initiatives.
 </li>
 <li>
 Identify regional challenges and opportunities, implementing action plans to optimize efficiency and growth.
 </li>
 <li>
 Ensure effective inventory management, loss prevention, and operational cost control.
 </li>
 <li>
 Conduct regular performance reviews, store audits, and training sessions to ensure teams are aligned with business goals.
 </li>
 <li>
 Support expansion and new store launch initiatives within the region.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Operations Management, or related field.
 </li>
 <li>
 Minimum 7&ndash;10 years of experience in retail or grocery operations, with at least 3 years in a multi-store leadership role.
 </li>
 <li>
 Strong people management and mentoring skills.
 </li>
 <li>
 Excellent analytical, organizational, and communication abilities.
 </li>
 <li>
 Saudi Nationals preferred.
 </li>
 <li>
 Valid driver&rsquo;s license and willingness to travel extensively within the region.
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Opportunity to be part of a fast-growing quick-commerce ecosystem under the Delivery Hero group.
 </li>
 <li>
 A dynamic, collaborative, and innovation-driven work environment.
 </li>
 <li>
 Competitive compensation and benefits package.
 </li>
 </ul>
 
 
</div>

Regional Operations Manager

Genius HRTech Limited

<div>
 
 
 Job Responsibilities: Luxury Retail Business Operations Leader (Business Head)
 
 
 
 
 Location:
 
 Riyadh, Saudi Arabia (with regular travel across the Kingdom)
 
 <ul>
 <li>
 Experience of managing 150-200 M Retail business &ndash; with 20-40 retail stores is a must.
 </li>
 <li>
 P&amp;L / Financials / Revenue and other functional experience is a must too
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Operational Leadership
 
 
 <ul>
 <li>
 Lead and oversee the day-to-day retail operations across all stores within the Kingdom, ensuring consistent execution of brand and service standards.
 </li>
 <li>
 Monitor and drive store performance metrics including sales, footfall, conversion, ATV, UPT, and shrinkage.
 </li>
 <li>
 Develop and implement SOPs to streamline and standardize operational practices across the network.
 </li>
 <li>
 Maintain store compliance with company policies, visual merchandising standards, and hygiene/housekeeping norms.
 </li>
 </ul>
 
 
 Team Management &amp; Development
 
 
 <ul>
 <li>
 Build and manage a strong retail team, fostering a culture of discipline, punctuality, and performance.
 </li>
 <li>
 Lead recruitment, training, and onboarding of retail staff across all levels.
 </li>
 <li>
 Implement motivation, rewards, recognition, and incentive programs to boost team engagement and productivity.
 </li>
 <li>
 Evaluate team performance and provide regular coaching, feedback, and development plans.
 </li>
 </ul>
 
 
 Strategic Alignment &amp; Collaboration
 
 
 <ul>
 <li>
 Work closely with Category, Supply Chain, and Marketing teams to ensure unified execution of commercial and promotional strategies.
 </li>
 <li>
 Align weekly goals and priorities across functions to maximize impact and agility on the shop floor.
 </li>
 <li>
 Drive alignment between demand planning, stock availability, and in-store execution.
 </li>
 </ul>
 
 
 Business &amp; Financial Acumen
 
 
 <ul>
 <li>
 Analyze store-level performance data and drive actionable insights to improve profitability and productivity.
 </li>
 <li>
 Set and manage store budgets, P&amp;L targets, and cost optimization plans.
 </li>
 <li>
 Use KPIs and dashboards to track progress against business goals and identify improvement areas.
 </li>
 </ul>
 
 
 Customer Experience &amp; Brand Standards
 
 
 <ul>
 <li>
 Ensure exceptional customer service standards are consistently delivered across all stores.
 </li>
 <li>
 Monitor customer feedback and take corrective actions to enhance satisfaction and loyalty.
 </li>
 <li>
 Lead store audits and mystery shopping programs to maintain high operational standards.
 </li>
 </ul>
 
 
 Expansion &amp; Growth
 
 
 <ul>
 <li>
 Support new store openings, relocations, and renovations in line with business strategy and timelines.
 </li>
 <li>
 Contribute to retail network planning by evaluating performance of existing stores and identifying new opportunities.
 </li>
 </ul>
 
 
</div>

Luxury Retail Business Operations Leader (Business Head)

مجموعة الطاير

<div></div><div>Gianvito Rossi, Al Faisaliah Mall (Saudization) 
About Us
As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world&rsquo;s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!
About the Role
To manage and develop the team in order to achieve high levels of revenue, whilst maintaining brand image, operational compliance and customer satisfaction
What You&rsquo;ll Be Doing
Functional Roles &amp; Responsibilities<ul><li> Establish and maintain effective professional relationships with key business partners.</li><li> Understand customer profiles and ensure feedback is provided on Marketing, Buying and Planning to relevant parties</li><li> Ensure Visual Merchandising standards are maintained within brand guidelines. Implement Company expectations of standards, maintenance and cleanliness.</li><li> Monitor sales per square foot to ensure maximum productivity within brand and store specifications</li><li> Keep abreast of market trends and competitor activity and provide feedback/recommendations to the Company.</li><li> Drive sales, monitor performance and identify commercial opportunities and make recommendations to meet and exceed sales targets</li><li> Cultivate a culture of excellent customer service, leading by example. Resolve customer complaints effectively and promptly.</li><li> Minimise stock loss through the management, implementation and adherence of ATG policies and procedures.</li><li> Analyse stock management information available to ensure sales opportunities are maximised.</li><li> Provide and analyse reports in order to gain understanding of current performance trends, to identify commercial opportunities and ensure Buying/Planning are aware of stock related feedback.</li><li> Recommend, manage and/or support sales promotions and brand activities through effective planning and preparation to meet expectations. Feedback to relevant parties.</li><li> Ensure all Company policies and procedures are implemented and adhered to.</li><li> Prepare and implement stock takes in store in liaison with the Operations team.</li><li> Ensure Company Health &amp; Safety standards are adhered to at all times.</li></ul>
People Management Roles and Responsibilities<ul><li> Provide leadership and direction to team members towards the achievement of goals and objectives</li><li> Coach and motivate team to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles</li></ul>
About You
Education/Certification and Continued Education<ul><li> Graduate in any discipline</li></ul>
Years of Experience<ul><li> 3-5 years&rsquo; experience of successfully running a profitable retail store (Saudi national only)</li></ul>
Skills<ul><li> Timely Decision Making</li><li> Written Communications</li><li> Managing and Measuring Work</li><li> Problem Solving</li><li> Self Development</li><li> Approachability</li></ul></div>

Store Manager - D

REEF | ريف

<div>
 
 
 E-Commerce Operations Supervisor
 
 
 - Reef Holding
 
 
 
 
 
 
 
 
 We're Hiring:
 
 E-Commerce Operations Superviso
 
 
 
 rLocation
 
 : Riyadh, Saudi Arabi
 
 
 
 aJob Type
 
 : Full-Tim
 
 
 
 
 
 
 e
 
 About Reef Holdin
 
 
 
 g:Reef Holding continues to shape the future of digital retail in Saudi Arabia by blending operational excellence with innovation. We are currently seeking a proactive and detail-oriente
 
 d E-Commerce Operations Supervis
 
 or to join our dynamic team and lead the operational success of our online platform
 
 
 
 
 
 
 s.
 
 About the Ro
 
 
 
 le:As
 
 an E-Commerce Operations Supervi
 
 sor, you will oversee day-to-day e-commerce activities, ensuring seamless order processing, logistics coordination, and a world-class customer experience. You&rsquo;ll play a key role in aligning operational efficiency with strategic digital sales goa
 
 
 
 
 
 
 ls.
 
 Key Responsibilit
 
 
 <ul>
 <li>
 
 ies:Order &amp; Inventory Managem
 
 </li>
 <li>
 ent:Monitor and manage order processing from placement to deliv
 </li>
 <li>
 ery.Coordinate with supply chain and warehouse teams to ensure stock availabil
 </li>
 <li>
 ity.Supervise return and exchange processes to ensure a smooth customer experie
 </li>
 <li>
 
 nce.Customer Experience Optimizat
 
 </li>
 <li>
 ion:Oversee customer service operations and ensure timely resolution of inquiries and complai
 </li>
 <li>
 nts.Analyze customer feedback and implement enhancements to elevate the e-commerce jour
 </li>
 <li>
 
 ney.Logistics &amp; Fulfillment Oversi
 
 </li>
 <li>
 ght:Coordinate with shipping providers to ensure timely and high-quality deliver
 </li>
 <li>
 ies.Monitor logistics KPIs and implement strategies for greater efficiency and accur
 </li>
 <li>
 
 acy.Operational Performance &amp; Analy
 
 </li>
 <li>
 sis:Analyze daily and weekly performance reports to identify gaps and improvement opportunit
 </li>
 <li>
 ies.Drive process automation and cost-efficiency initiati
 </li>
 <li>
 
 ves.Cross-Functional Collaborat
 
 </li>
 <li>
 ion:Work closely with marketing to support campaigns and promotional launc
 </li>
 <li>
 hes.Collaborate with IT to resolve platform-related technical iss
 </li>
 <li>
 ues.Coordinate with finance on billing and payment reconciliati
 </li>
 <li>
 
 ons.Compliance &amp; Quality Cont
 
 </li>
 <li>
 rol:Ensure all e-commerce operations adhere to company policies and local regulati
 </li>
 <li>
 ons.Keep up with evolving e-commerce laws in Saudi Arabia and ensure ongoing complia
 </li>
 <li>
 
 nce.Team Management &amp; Developm
 
 </li>
 <li>
 ent:Supervise team performance, assign tasks, and ensure operational consiste
 </li>
 <li>
 ncy.Train and motivate team members on best practices and new syst
 </li>
 </ul>
 
 
 
 
 
 ems.
 
 Qualificat
 
 
 <ul>
 <li>
 ions:Bachelor&rsquo;s degree in Marketing, E-Commerce, or a related f
 </li>
 <li>
 ield.Proven experience managing e-commerce operations, preferably in the Saudi ma
 </li>
 <li>
 rket.Strong understanding of inventory systems, logistics processes, and order manage
 </li>
 <li>
 ment.Excellent analytical skills and operational problem-solving capabili
 </li>
 <li>
 ties.Familiarity with logistics providers and shipping coordina
 </li>
 <li>
 tion.Fluent in Arabic; good command of English prefe
 </li>
 <li>
 rred.Strong communication and team leadership sk
 </li>
 <li>
 ills.Solid knowledge of local e-commerce laws and compliance requirem
 </li>
 </ul>
 
 
 
 
 
 ents.
 
 Why Join Reef Ho
 
 
 
 lding?Be part of a forward-thinking team driving digital transformation in Saudi retail. At Reef Holding, your operational insights will directly influence success and customer satisfaction in a fast-growing e-commerce land
 
 
 
 
 scape.
</div>

E-Commerce Operations Supervisor

R1 Real estate development

Urgent Direct Hiring!The Operations Manager will oversee the daily operations of multiple coffee shop locations across KSA, ensuring consistent quality, service, and profitability. Responsibilities include supervising store managers, implementing operational standards, optimizing workflows, managing budgets and inventory, monitoring performance metrics, and ensuring compliance with health, safety, and brand guidelines. The ideal candidate will have strong leadership skills, experience in the F&amp;B or hospitality industry, and the ability to drive operational excellence and customer satisfaction across all branches.Successful applicant will be assigned in KSAPlease make sure to attach your updated CV with recent photo in your application or send whats app to +971 58 107 2336Job Type: Full-timePay: From &#65020;5,000.00 per month

Operations Manager for Coffee shop chain

Explore 1760+ Retail operations manager in Riyadh this November. Find roles across top companies and apply now to boost your career.