customer service representative Jobs in Cairo

customer service representative

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sales manager

associate manager, sales

associate, sales manager

sales account representative

Sumerge

<div>
 
 The Account Management team at Sumerge grows our business by building and maintaining successful long-term client partnerships, adopting diverse strategies and innovative account management approaches to shape powerful opportunities, introduce innovative solutions and add value to our clients.
 
 
 Our Account Managers aspire to deliver a positive customer experience, persistently explore and uncover our clients' business needs and understand how our range of product offerings can benefit their business.
 
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Working closely with accounts to determine their present and future needs and proposing suitable products, services and upgrades in order to maintain and grow revenue for the organization
 </li>
 <li>
 Acting as the main interface between the client and the organization to ensure an optimal level of service is provided at all times and continually seeking the opportunity to participate in the client's strategic business planning processes
 </li>
 <li>
 Conducting sales presentations and product demonstrations where applicable
 </li>
 <li>
 Coordinating the preparation of Sales proposals, tenders/bids, and contracts
 </li>
 <li>
 Preparing account and opportunity plans
 </li>
 <li>
 Identifying and gaining new business through cold calling, mailing, and referrals
 </li>
 <li>
 Coordinating with Technical Support staff regarding technical issues to ensure client retention and continued business
 </li>
 <li>
 Reporting pipeline activities, leads and opportunities' status and maintaining assigned clients' information.&nbsp;
 </li>
 <li>
 Archiving offers, proposals and relevant documents on CRM
 </li>
 <li>
 Building relationships with partners/vendors and identifying areas of mutual interest as a means of maintaining a business relationship
 </li>
 
 
 
 
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 2-5 years of relevant experience in B2B Sales
 </li>
 </ul>
</div>

Sales Account Manager

dubizzle Egypt

<div>
 dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of dubizzle, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Sales Account Manager your purpose is to seek new business opportunities by contacting and developing relationships with potential customers. They are responsible for developing leads from marketing campaigns and meeting sales quotas. They cultivate strong relationships with customers and ensure proper after-sales service. Ultimately, he/she will boost sales and contribute to dubizzle long-term business growth.
 
 
 
 In this role, you will:
 
 
 
 <ul>
 <li>
 Communicate effectively to manage clients' expectations and ensure they receive a great dubizzle experience
 </li>
 <li>
 Achieve monthly (Targets renewal and acquisition with consistency)
 </li>
 <li>
 Become an expert on the Egyptian Real Estate market through combining the on-ground insights with dubizzle high level overview and data
 </li>
 <li>
 Increase our market share by selling our products to new customers
 </li>
 <li>
 Manage and arrange meetings with clients for acquisition, renewals, upgrade
 </li>
 <li>
 Increase our client satisfaction by performing account management services with them
 </li>
 <li>
 Regularly update reporting dashboard to reflect all sales activities
 </li>
 <li>
 Liaise with Finance, Customer Support, legal and Marketing department for any sales-related or client-related issues
 </li>
 <li>
 Collect market insights and keep up to date with laws and local development news
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in marketing or sales or related field
 </li>
 <li>
 Excellent in English Communication written and speak
 </li>
 <li>
 1 to 3 years of relevant sales experience
 </li>
 <li>
 Has a successful record in exceeding or achieving the assigned targets consistently
 </li>
 <li>
 Experience in farming and cold calls
 </li>
 <li>
 Knowledge of the real estate market in Egypt
 </li>
 <li>
 Knowledge of the Subscription industry
 </li>
 <li>
 Familiar with tech, ecommerce
 </li>
 <li>
 Familiar with Prop tech, Market place, Facebook, and other digital platforms
 </li>
 <li>
 Excellent in prospecting, cold calls and generating leads
 </li>
 <li>
 Excellent communication, negotiation, time management and presentation skills
 </li>
 <li>
 Excellent in converting lead into paying customer
 </li>
 <li>
 Positive/Flexible/Presentable/Committed
 </li>
 <li>
 Eager for success
 </li>
 <li>
 Has plug and play attitude
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #Egyptdubizzle
</div>

Sales Account Manager-Nasr City

<div>
 dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of dubizzle, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Sales Account Manager your purpose is to seek new business opportunities by contacting and developing relationships with potential customers. They are responsible for developing leads from marketing campaigns and meeting sales quotas. They cultivate strong relationships with customers and ensure proper after-sales service. Ultimately, he/she will boost sales and contribute to Bayut long-term business growth.
 
 
 
 In this role, you will:
 
 
 
 <ul>
 <li>
 Communicate effectively to manage clients' expectations and ensure they receive a great dubizzle experience
 </li>
 <li>
 Achieve monthly (Targets renewal and acquisition with consistency)
 </li>
 <li>
 Become an expert on the Egyptian Real Estate market through combining the on-ground insights with dubizzle high level overview and data
 </li>
 <li>
 Increase our market share by selling our products to new customers
 </li>
 <li>
 Manage and arrange meetings with clients for acquisition, renewals, upgrade
 </li>
 <li>
 Increase our client satisfaction by performing account management services with them
 </li>
 <li>
 Regularly update reporting dashboard to reflect all sales activities
 </li>
 <li>
 Liaise with Finance, Customer Support, legal and Marketing department for any sales-related or client-related issues
 </li>
 <li>
 Collect market insights and keep up to date with laws and local development news
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in marketing or sales or related field
 </li>
 <li>
 Excellent in English Communication written and speak
 </li>
 <li>
 1 to 3 years of relevant sales experience
 </li>
 <li>
 Has a successful record in exceeding or achieving the assigned targets consistently
 </li>
 <li>
 Experience in farming and cold calls
 </li>
 <li>
 Knowledge of the real estate market in Egypt
 </li>
 <li>
 Knowledge of the Subscription industry
 </li>
 <li>
 Familiar with tech, ecommerce
 </li>
 <li>
 Familiar with Prop tech, Market place, Facebook, and other digital platforms
 </li>
 <li>
 Excellent in prospecting, cold calls and generating leads
 </li>
 <li>
 Excellent communication, negotiation, time management and presentation skills
 </li>
 <li>
 Excellent in converting lead into paying customer
 </li>
 <li>
 Positive/Flexible/Presentable/Committed
 </li>
 <li>
 Eager for success
 </li>
 <li>
 Has plug and play attitude
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #Egyptdubizzle
</div>

Sales Account Manager-New Cairo

Magnet

<div>
 
 
 Employer Overview:
 
 
 
 A well-established importer and distributor operating in Egypt since the mid-1980s, representing leading international food brands from New Zealand, the United States, and Europe. The company specializes in delivering high-quality foodservice products and building long-term supplier and customer partnerships.
 
 
 
 
 
 
 Job Summary:
 
 
 
 The Sales Account Manager &ndash; Horeca Sector is responsible for driving sales growth, managing key customer accounts, and expanding market presence within the Horeca channel. The role focuses on achieving sales targets, building strong client relationships, and ensuring smooth execution of the full sales cycle.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Execute the company&rsquo;s sales strategy within the Horeca channel and ensure daily operational follow-up.
 </li>
 <li>
 Achieve assigned monthly sales targets and grow market share in the designated territory.
 </li>
 <li>
 Build and maintain strong relationships with Horeca customers to identify new business opportunities.
 </li>
 <li>
 Conduct daily customer visits and ensure target coverage of active and potential accounts.
 </li>
 <li>
 Serve as the main point of contact between customers and the company for ongoing business needs.
 </li>
 <li>
 Manage the full sales cycle, including purchase orders, delivery coordination, and collections.
 </li>
 <li>
 Gather and report market intelligence, including competitor activities, customer updates, and industry trends.
 </li>
 <li>
 Prepare regular sales performance reports, forecasts, and market analysis reports.
 </li>
 <li>
 Ensure accurate demand forecasting by customer and SKU level.
 </li>
 <li>
 Represent the company at industry conferences, trade shows, and customer events.
 </li>
 <li>
 Resolve customer objections, complaints, and service issues professionally and promptly.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field preferred.
 </li>
 <li>
 Minimum 2 years of B2B sales experience in a similar role.
 </li>
 <li>
 Previous experience in Horeca, Foodservice, or FMCG sectors is highly preferred.
 </li>
 <li>
 Proven track record of achieving sales targets and business growth.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Customer-focused mindset with strong relationship-building ability.
 </li>
 <li>
 Negotiation and persuasion skills.
 </li>
 <li>
 Professional appearance and presentation skills.
 </li>
 <li>
 Sales planning and account management.
 </li>
 <li>
 Market analysis and forecasting.
 </li>
 <li>
 Full sales cycle management.
 </li>
 <li>
 Reporting and performance tracking.
 </li>
 <li>
 Proficiency in Microsoft Excel, Word, and PowerPoint.
 </li>
 <li>
 Comfortable using CRM systems and reporting tools is a plus.
 </li>
 <li>
 Excellent command of English (mandatory).
 </li>
 <li>
 Arabic fluency required.
 </li>
 <li>
 Ability to work under pressure and meet deadlines.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Ability to manage multiple accounts and priorities effectively.
 </li>
 <li>
 Willingness to travel regularly for client visits and business meetings.
 </li>
 </ul>
 
 
</div>

Sales Account Manager - Horeca

Index

<div>
 Key Responsibilities
 
 - Sales &amp; Revenue GrowthOwn and drive the end-to-end sales cycle (prospecting, pitching, negotiating, closing).
 
 - Develop and execute sales strategies to achieve monthly and quarterly revenue targets.
 
 - Identify and pursue new business opportunities across SMB and mid-market clients.Build and maintain a strong sales pipeline using CRM tools.
 
 - Client EngagementConduct discovery sessions to understand client business needs and propose suitable cloud solutions.
 
 - Present cloud offerings clearly to both technical and non-technical stakeholders.
 
 - Build long-term relationships with clients and key decision-makers.
 
 - Coordinate with technical teams to ensure accurate solution design and delivery.
 
 - Startup Sales Operations
 
 - Help define and improve sales processes, pricing models, and go-to-market strategy.
 
 - Provide market feedback to leadership regarding customer needs, competitors, and trends.
 
 - Prepare sales forecasts and performance reports for management.
 
 - Team &amp; Leadership (as the company grows)Support the hiring, onboarding, and coaching of junior sales team members.
 
 - Set sales KPIs and monitor performance.
 
 - Foster a performance-driven, collaborative sales culture.
 
 
 
 Requirements
 
 
 
 
 Key Requirements &ndash; Sales Account Manager (Cloud Services)
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Information Technology, or a related field.
 
 </li>
 <li>
 Proven experience in sales within the cloud services industry, with a strong focus on
 
 Amazon Web Services (AWS)
 
 solutions.
 
 </li>
 <li>
 Demonstrated track record of successfully closing
 
 at least three end-to-end cloud deals (AWS)
 
 , managing the full sales cycle from lead generation to contract signing and post-sales handover.
 
 </li>
 <li>
 Solid understanding of
 
 Microsoft cloud solutions
 
 (e.g., Azure, Microsoft 365); experience selling Microsoft-related services is mandatory.
 
 </li>
 <li>
 Excellent command of English (spoken and written) is a must.
 
 </li>
 <li>
 Strong client-facing, negotiation, and presentation skills, with the ability to engage stakeholders at different levels.
 
 </li>
 <li>
 High level of business acumen with the ability to identify opportunities, build pipelines, and drive revenue growth.
 
 </li>
 <li>
 Ability to work independently and as part of a team in a fast-paced, target-driven environment.
 
 </li>
 <li>
 Strong organizational and time management skills, with attention to detail.
 
 
 </li>
 </ul>
 
 Preferred / Added Advantage
 
 
 
 
 <ul>
 <li>
 Relevant certifications such as
 
 AWS Certified Solutions Architect
 
 or other AWS certifications.
 
 </li>
 <li>
 Experience in selling multi-cloud or hybrid cloud solutions.
 
 </li>
 <li>
 Familiarity with CRM systems and sales reporting tools.
 
 
 </li>
 </ul>
 Work Module - Hybrid
 
 
</div>

Sales Account  Manager

Lucidya | لوسيديا

<div>
 
 About Lucidya
 
 
 
 Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.
 
 
 Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalised experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.
 
 
 
 Why This Role Matters
 
 
 
 We are building something new at Lucidya - an Inside Sales function designed to move fast, win often, and reach a wider market.
 
 
 While our Enterprise team navigates complex, long-horizon deals, the Inside Sales team is built for speed. You will target mid-sized organisations across industries that are ready to act now - companies that need a modern CX intelligence platform and don't have 6 months to evaluate one.
 
 
 As an Inside Sales Account Executive, you won't be waiting for leads to warm up. You'll be building your pipeline, running your own cycles, and closing deals within 30 to 60 days. 90% of your focus will be on
 
 outbound
 
 reaches.
 
 
 This is a
 
 remote
 
 role - If you have a track record of closing deals without a physical presence, and want to own something - your numbers, your process, your results - this is where you do it.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Own and hit your yearly and quarterly revenue targets - pipeline health is your responsibility, not your manager's
 </li>
 <li>
 Run high-velocity, full-cycle sales from first outreach to signed contract, typically within 30 to 60 days
 </li>
 <li>
 Identify and pursue mid-market accounts across different sectors that stand to gain from Lucidya's CX intelligence capabilities
 </li>
 <li>
 Lead discovery conversations that uncover real business pain, not just surface-level interest - you sell solutions, not features
 </li>
 <li>
 Demo the product with confidence and adapt your pitch to speak to what actually matters to each buyer
 </li>
 <li>
 Work closely with SDRs to ensure a steady flow of quality meetings and provide feedback that sharpens their targeting and qualification
 </li>
 <li>
 Forecast accurately and maintain a clean, up-to-date CRM - you know where every deal stands and why
 </li>
 <li>
 Handle objections head-on and navigate procurement, legal, and stakeholder friction without losing momentum
 </li>
 <li>
 Collaborate with Customer Success on handovers that set clients up for a strong start
 </li>
 <li>
 Stay sharp on the market, competitors, and evolving customer expectations
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 You have 3 to 5 years of experience in SaaS or technology sales, with a track record of consistently hitting quota
 </li>
 <li>
 You thrive in a fast-moving environment. Short sales cycles energise you - you like building momentum, not waiting for it
 </li>
 <li>
 You are self-sufficient. You don't need a fully built playbook to perform; you can create structure where there isn't one
 </li>
 <li>
 You communicate clearly and credibly with business decision-makers - department heads, operations leaders, and executives at growing companies
 </li>
 <li>
 You are commercially aware. You understand deal economics, discount dynamics, and how to close without giving everything away
 </li>
 <li>
 You are organised and consistent. Your pipeline is real, your forecasts are reliable, and your follow-ups happen without being asked
 </li>
 <li>
 You know how to partner with SDRs - you give them honest feedback, treat them as teammates, and help them get better
 </li>
 <li>
 Experience in CX, analytics, social listening, or AI-based platforms is a strong plus
 
 
 </li>
 </ul>
 
 Culturally, you are
 
 :
 
 
 <ul>
 <li>
 Driven by results, not activity
 </li>
 <li>
 Resilient when deals don't close - you learn and move forward
 </li>
 <li>
 Honest with yourself about what's working and what isn't
 </li>
 <li>
 Excited to be part of something that's being built, not just maintained
 
 
 </li>
 </ul>
 
 What the process will look like:
 
 
 
 <ul>
 <li>
 Screening call with Talent Acquisition
 </li>
 <li>
 Technical Interview with Head of Inside Sales
 </li>
 <li>
 Case study presentation
 </li>
 <li>
 Culture fit call
 </li>
 <li>
 Offer
 </li>
 </ul>
</div>

Inside Sales Account Executive

Nawah Scientific

<div>
 
 Job Brief
 
 
 
 We're looking for
 
 Senior Medical Representative
 
 to support the growth of strategic accounts by driving sales performance and fostering long-term client relationships, while assisting in overseeing complex engagements and collaborating with cross-functional teams to ensure solution delivery.
 
 
 
 Job Description
 
 
 
 
 Sales Execution &amp; Target Achievement
 
 
 
 <ul>
 <li>
 Close sales consistently to achieve and exceed quarterly sales targets.
 </li>
 <li>
 Identify and capitalize on new business opportunities that enhance sales performance.
 </li>
 <li>
 Develop and implement initiatives that drive growth within existing accounts
 
 
 </li>
 </ul>
 
 Client Relationship Management
 
 
 
 <ul>
 <li>
 Foster and maintain strong relationships with key decision-makers that result in expanded business opportunities.
 </li>
 <li>
 Retain existing customers through top-tier service that ensures satisfaction and repeat business.
 </li>
 <li>
 Represent the company at industry events to showcase expertise and expand professional networks.
 
 
 </li>
 </ul>
 
 Contract Negotiation &amp; Account Growth
 
 
 
 <ul>
 <li>
 Negotiate complex agreements that align with both client needs and company objectives.
 </li>
 <li>
 Expand the network of potential customers through strategic account penetration.
 </li>
 <li>
 Structure contracts that create long-term, profitable partnerships.
 
 
 </li>
 </ul>
 
 Market Intelligence &amp; Performance Reporting
 
 
 
 <ul>
 <li>
 Provide comprehensive market feedback with actionable insights to support marketing decisionmaking.
 </li>
 <li>
 Deliver accurate sales forecasts and performance reports that highlight achievements and growth opportunities.
 </li>
 <li>
 Analyze account data to identify trends and recommend business improvements.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 Must-to-Have:
 </li>
 <li>
 Bachelor&rsquo;s degree in any of the following: Biotechnology, Science, Agriculture, Pharmacy or a related scientific field.
 </li>
 <li>
 3:5 years of experience in sales, business development, or account management.
 </li>
 <li>
 Previous experience in scientific services, laboratory testing, pharmaceutical, or biotech industries.
 </li>
 <li>
 Good command of both written and spoken in English.
 </li>
 <li>
 Strong interpersonal and communication skills, with the ability to convey ideas clearly in both written and verbal form.
 </li>
 <li>
 Nice-to-have:
 </li>
 <li>
 ERP System Experience.
 </li>
 <li>
 Familiarity with data collection methods, statistical analysis.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Work with a supportive and energetic team in a dynamic research environment that fosters collaboration and innovation.
 </li>
 <li>
 Enjoy annual salary increases and additional benefits based on your performance and contribution.
 </li>
 <li>
 Receive an annual family bonus as a token of appreciation for your loyalty and commitment to the company.
 </li>
 <li>
 Earn a quarterly incentive for achieving your goals and exceeding expectations.
 </li>
 <li>
 Benefit from comprehensive social and medical insurance coverage for you.
 </li>
 <li>
 Participate in an annual cycle meeting to review your progress and plan your future development.
 </li>
 </ul>
</div>

Medical Representative - "Talent Pool"

Explore 284+ Sales account representative in Cairo this May. Find roles across top companies and apply now to boost your career.

284 sales account representative jobs In Cairo

Sales Account Manager

Sales Account Manager-Nasr City

Sales Account Manager-New Cairo

Sales Account Manager - Horeca

Sales Account Manager

Inside Sales Account Executive

Medical Representative - "Talent Pool"