sales manager

sales executive

product manager

sales associate

sales coordinator

sales leader

FAAC Technologies

<div>
 FAAC Technologies, world leader in access automation, parking systems and access control, counting on 53 sales companies in 29 countries, across 5 continents, more than 3.700 employees worldwide and 18 manufacturing plants is looking for a
 <strong>
  Business Development Executive
 </strong>
 that will be part of our company based in
 <strong>
  Riyadh, Saudi Arabia
 </strong>
 <strong>
  .
  <br/>
  <br/>
 </strong>
 The Business Development Executive (BDE) &ndash; KSA is primarily responsible for identifying, developing, and maintaining business opportunities in the Kingdom of Saudi Arabia. The role focuses on expanding market presence, building strong customer relationships, and driving revenue growth in alignment with company objectives.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Identify and secure new business opportunities in KSA through market research, networking, and customer engagement.
  </li>
  <li>
   Build and maintain strong relationships with key stakeholders, including clients, consultants, contractors, and industry partners.
  </li>
  <li>
   Follow and improve the current sales workflow while bringing innovative ideas to enhance business development efforts.
  </li>
  <li>
   Manage the initiation of the sales cycle, from lead generation stage and coordinate and assist the sales team in finalization of the sales cycle.
  </li>
  <li>
   Document all BD activities, client interactions, and market insights using CRM tools and reporting structures.
  </li>
  <li>
   Ensure full compliance with company policies, quality assurance procedures, and regulatory requirements.
  </li>
  <li>
   Effectively manage multiple projects and sales opportunities with concurrent deadlines, maintaining professionalism and strategic focus.
  </li>
  <li>
   Identify and assess potential risks associated with business development activities and implement mitigation strategies.
  </li>
  <li>
   Support the company&rsquo;s strategic plans by contributing to market expansion, revenue growth, and brand positioning in KSA.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Education: Bachelor's degree in Business Administration, Marketing, Engineering, or a related field.
  </li>
  <li>
   Experience: Minimum 3-5 years of experience in business development, sales, or a related role, preferably in the technology, industrial, or access solutions sectors.
  </li>
  <li>
   Languages: Fluency in English and Arabic is required.
  </li>
  <li>
   Strong understanding of the Saudi market, business culture, and industry trends.
  </li>
  <li>
   Attitude: Proactive, results-driven, and adaptable to dynamic business environments.
  </li>
  <li>
   Must have the ability to develop long-term relationships with internal teams, external partners, engineers, owners, and contractors.
  </li>
  <li>
   Must possess excellent communication skills, including the ability to write professional correspondence and proposals.
  </li>
  <li>
   Must be self-motivated, independent, and able to solve problems effectively while collaborating with a team.
  </li>
  <li>
   Strong organizational skills with the ability to manage time and multiple priorities efficiently.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  At FAAC Technologies, our commitment to equality and inclusion reflects our intention to cultivate a work environment that acknowledges and values the uniqueness of each individual and embraces diversity in all its forms. The position is open to candidates from all backgrounds, regardless of ethnicity, gender (Law 903/77), sexual orientation, or disability. Apply now and help us create a workplace where everyone feels valued and included.
 </em>
</div>


Business Development Executive - KSA

Doctify

<div><h4 class="jobSectionHeader"><b>We&rsquo;re Doctify</b></h4><p>
Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence.</p><p>
Founded in 2015 and backed by $30m+ in funding, Doctify operates across 7 countries. We are uniting the global healthcare community, one trusted connection at a time.</p><p>
We do things differently here at Doctify, we are boldly leading a digital revolution in healthcare and are confident in our mission.</p><h4 class="jobSectionHeader"><b>
About The Role</b></h4><p>
As we continue our global growth, we&rsquo;re looking for an ambitious Business Development Manager to join our commercial team and play a key role in driving new customer acquisition in Saudi Arabia.</p><p>
This a high activity, fast-paced sales role focussed on high-volume, transactional sales to healthcare providers across various verticals. You&rsquo;ll need to be comfortable managing the full 360 sales cycle from prospect through to product demonstration, and engaging in frequent outreach to hit ambitious revenue and activity targets.</p><h5 class="jobSectionHeader"><b>
You&rsquo;ll be responsible for</b></h5><ul><li><p>
Driving revenue, engagement, and new customer acquisition through high-volume outreach</p></li><li><p>
Managing the full 360 sales cycle, from prospecting through to deal closure, while maintaining a robust pipeline of prospects</p></li><li><p>
Consistently exceeding daily KPIs and monthly revenue targets, supported by your manager and the wider team</p></li><li><p>
Conducting time efficient product demonstrations and presentations, tailored to the requirements of each customer</p></li><li><p>
Becoming an expert on the Doctify product and a thought leader within the HealthTech field</p></li></ul><h5 class="jobSectionHeader"><b>
About you</b></h5><ul><li><p>
Fluency in Arabic and English</p></li><li><p>
You have a minimum of 3 years&rsquo; sales experience, in healthcare environments</p></li><li><p>
You&rsquo;re a confident communicator who thrives on outbound calling and selling in-person and virtually</p></li><li><p>
Resilience and grit are second nature to you - you bounce back quickly and keep moving, knowing that every no means the next yes is closer!</p></li><li><p>
You&rsquo;re energised by fast-paced work and don&rsquo;t shy away from change or a challenge</p></li><li><p>
Last but by no means least - you believe in our mission and want to be part of revolutionising the healthcare industry with us!</p></li></ul><h4 class="jobSectionHeader"><b>
Our Commitment to DEIB</b></h4><p>
Diversity, equity, inclusion and belonging aren&rsquo;t just values. They&rsquo;re at the core of what makes us Uniquely Doctify. These principles shape how we work, how we work, how we build our teams, how we design our policies, and how we bring our mission to life.</p><p>
As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We&rsquo;re committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive.</p><p>
We want to ensure that everyone has an equitable and comfortable experience throughout our hiring process. If you require any adjustments, we&rsquo;re happy to discuss how we can support you. You can contact us at hiring@doctify.com.</p></div>

Business Development Manager

Fortinet

<div><p><b>Inside Regional Account Manager
</b></p><p><b>Location &ndash; Riyadh, Saudi Arabia
</b></p><p><b>Job Description
</b></p><p>In this key role, you will manage, direct and drive direct sales into Commercial Accounts. Create and implement strategic plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers in Commercial accounts and leverage these relationships. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms of business with clients to achieve win/win results that provide the basis for strong ongoing relationships.
</p><p>Responsibilities
</p><ul><li>Develop account plans to achieve goals and exceed quota responsibility
</li><li>Maximize Fortinet opportunity while providing value added solutions to enterprise institutions
</li><li>Serve as lead contact responsible for the flow of information to/from executive management
</li><li>Works closely together with the account managers in order to maximize the primary business focus and serves as team leader responsible for the quality and success of activities in the territory
</li><li>Develops relationships with key decision makers, influencers and partners
</li><li>Manages effective working relationships with assigned region MAMs, Technical Sales Engineers, and Consulting Professionals
</li><li>Consistently builds and delivers on an accurate territory pipeline
</li></ul><p>Required Skills
</p><ul><li>Proven ability to sell solutions to enterprise customers
</li><li>Experience in the network security industry
</li><li>A proven track record of significant over-quota achievement and demonstrated career stability
</li><li>Experience in closing large deals
</li><li>Selling experience must include technology.
</li><li>Excellent presentation skills to executives &amp; individual contributors
</li><li><p>Excellent written and verbal communication skills<br>
</p></li><p></p><li><b>Why Join Us:<br>
</b></li></ul><div></div><p>At Fortinet, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support you with your overall health and financial well-being . Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.
</p><p>We will only notify shortlisted candidates.
</p><p>Fortinet will not entertain any unsolicited resumes, please refrain from sending them to any Fortinet employees or Fortinet email aliases. Should any Agency submit any resumes to Fortinet, these resumes if considered, will be assumed to have been given by the Agency free of any related fees/charges.</p></div><p></p>

Inside Regional Acct Manager

Almarai - المراعي

<div>
 <p>
  <strong>
   Product Manager
  </strong>
  (Dairy) &ndash; Riyadh,
  <strong>
   Saudi Arabia
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Company:
  </strong>
 </p>
 <p>
  Almarai is the world&rsquo;s largest vertically integrated dairy and the region&rsquo;s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 41,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 1.76 Billion on sales of SAR 18.72 Billion in 2022. For more details, please visit our website &ndash;
  <strong>
  </strong>
  www.almarai.com.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role:
  </strong>
 </p>
 <p>
  To maintain brand integrity across all company marketing initiatives and communications, and may manage a portfolio of products., specifically in delivering consistency across all marketing initiatives and support with analysis and planning, marketing plan development and communications internally &amp; externally.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirement
  </strong>
  :
 </p>
 <p>
  Potential candidate must meet the requirements mentioned below:
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree with marketing specialization.
  </li>
  <li>
   Good communication and written English skills
  </li>
  <li>
   5 years marketing and/or brand management experience with a reputable FMCG company in the Middle East.
  </li>
  <li>
   Proven track record of delivering results in a competitive environment.
  </li>
  <li>
   A proven track record in building brands and launching new products.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.
 </p>
</div>


Product Manager

Contentsquare

<div><div>Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers&rsquo; whole online journey.</div>
<div></div>
<div>We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We&rsquo;re here to stay&mdash;and we&rsquo;re looking for team members who are excited to drive impact and help us scale even further.</div>
<div></div>
<div>Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler&mdash;for our customers, their customers, and each other.</div>
<div></div>
<div><i>Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our </i><i>contentsquare.com</i><i> or @contentsquare-ext.com domain. For more information, visit our careers blog.</i></div><div></div><div><b><br>
About the job:</b></div>
<div>
<p>Contentsquare is looking for a dynamic Partner Sales Manager who will be a key member of our growing global partnerships team covering the Middle East region. In this role, you will be responsible for generating pipeline, supporting sales efforts with our new logo and existing business team by working with key Solution, Technology and Cloud Partners. You will be responsible for building and penetrating new partners and using existing partnerships to drive revenue and sales. The role will be aligned with Account Executives in your assigned territory. In addition to sales teams, you will be responsible for collaborating with marketing and other departments in the region to grow pipeline and partner mindshare.</p>
<p>
In this truly cross-functional opportunity at our high-growth company, you will take initiative and ownership when helping implement new business and partnership opportunities in the field, while being a trusted and valued resource to our teams to close sales deals and accelerate revenue growth.</p>
</div>
<div><b>What you&rsquo;ll do:</b></div>
<h3 class="jobSectionHeader"><b>Partnership Development &amp; Strategy:</b></h3><div>
<ul>
<li><p>Identify and develop high-impact referral, solution, technology and cloud partnerships within the Middle East market.</p>
</li>
<li><p>Create a tiered partnership strategy, prioritizing partners that drive the highest volume and quality of sales pipeline and customer leads</p>
</li>
<li><p>Develop business cases for new partnerships, demonstrating how they align with Contentsquare's GTM strategy and sales revenue goals</p>
</li>
</ul></div><h3 class="jobSectionHeader"><b>Partner Acquisition &amp; Enablement:</b></h3><ul>
<li>Prospect, pitch, and secure partnership agreements with leading Business &amp; Solution Partners in the Middle East region</li>
<li>
<p>Structure co-marketing initiatives, joint sales motions, and integration opportunities that drive mutual revenue value</p>
</li>
<li><p>Lead partner onboarding and enablement, ensuring partners understand how to effectively refer customers and position Contentsquare to close deals</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Revenue Growth &amp; Performance Management:</b></h3><ul>
<li>
<p>Own the Partner pipeline, tracking partner-driven leads and owning end-to-end sales cycles to optimizing conversion rates with the Sales team</p>
</li>
<li><p>Establish KPIs and regularly report on partner contribution to net new revenue, conversion rates, and engagement metrics</p>
</li>
<li><p>Work with Marketing to launch partner campaigns, co-branded content, and joint webinars to increase lead and sales generation</p>
</li>
<li><p>Drive quarterly and annual partner-sourced revenue targets, with a clear focus on net new logo acquisition</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Relationship Management &amp; Expansion:</b></h3><div>
<ul>
<li><p>Build long-term relationships with partners, ensuring consistent engagement, growth, and expansion opportunities</p>
</li>
<li><p>Negotiate renewals, expansions, and revenue-sharing structures with partners</p>
</li>
<li><p>Serve as the primary point of contact for all partners in the Middle East, acting as a trusted advisor in their growth strategy</p>
</li>
</ul></div><h3 class="jobSectionHeader"><b>What you&rsquo;ll need to succeed:</b></h3><div>
<ul>
<li><p>Extensive experience in channel management and direct new business sales in enterprise marketing SaaS and relationships with leading solution partners/digital agencies that deliver analytics and insights, UX and digital experiences</p>
</li>
<li><p>You have established relationships with key Middle East-based system integrators, digital agencies, and technology partners</p>
</li>
<li><p>You have an intrinsic drive to be successful, with a solid net new sales track record in exceeding assigned individual quota</p>
</li>
<li><p>You have experience closing deals using Solutions, Tech and Cloud Partners</p>
</li>
<li><p>You are competitive and understand how to communicate internally and externally to drive deals forward</p>
</li>
<li><p>You thrive in high-velocity sales environments</p>
</li>
<li><p>You are collaborative and have experience working closely with sales/marketing teams</p>
</li>
<li><p>Understanding of the Middle East digital and e-commerce ecosystem</p>
</li>
</ul></div><div><b>Why you should join Contentsquare</b></div>
<div>We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we&rsquo;re aligned with the employees' needs.</div>
<div></div>
<div>Here are a few we want to highlight:</div>
<ul><li>Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year</li></ul>
<ul><li>Work flexibility: hybrid and remote work policies</li></ul>
<ul><li>Generous paid time-off policy (every location is different)</li></ul>
<ul><li>Lifestyle allowance</li></ul>
<ul><li>A Culture Crew in every country we&rsquo;re based in to coordinate regular activities for employees to get to know each other and bond outside of work</li></ul>
<ul><li>Every full-time employee receives stock options, allowing them to share in the company&rsquo;s success</li></ul>
<ul><li>We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts</li></ul>
<ul><li>And more benefits tailored to each country</li></ul>
<div></div>
<div><i>Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.</i></div>
<div></div>
<div><i>Your personal data is used by Contentsquare for recruitment purposes only. Read our </i><i>Job Candidate Privacy Notice</i><i> to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal </i><i>here</i><i>.</i></div>
<div></div>
<div><i>Your personal data will be securely stored in our hosting provider&rsquo;s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.</i></div>
<div></div>
<div><i>Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our </i><i>Candidate Privacy Policy</i><i>.</i></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Partner Sales Manager - Middle East

NetApp

<div><p>At NetApp, we have a history of helping customers turn challenges into business opportunities. That&rsquo;s because we bring new thinking to age-old problems, like how to use data most effectively in the most efficient possible way. As an Engineer with NetApp, you&rsquo;ll have the opportunity to work with modern cloud and container orchestration technologies in a production setting. You&rsquo;ll play an important role in scaling systems sustainably through automation and evolving them by pushing for changes to improve reliability and velocity.</p><div><br>
</div><div><div><h2 class="jobSectionHeader"><b>Success profile</b></h2>
<p>Ready to be an engineer at NetApp? Explore the traits that can help you thrive.</p>
<p></p><div><ul><li>Analytical</li>
<li>Adaptable</li>
<li>Communicator</li>
<li>Detail-oriented</li>
<li>Quick-thinking</li>
<li>Problem solver</li>
</ul></div></div><div>
</div></div><div><div><div><div><h2 class="jobSectionHeader"><b>Responsibilities</b></h2>
Riyadh, Riyadh Region, Saudi Arabia; Riyadh Region, Saudi Arabia <b>Job category:</b> Systems Engineering <b>Job ID:</b> 135800-en_US
</div></div><div></div><div><div><p><b>Own Every Moment at NetApp</b></p>
<p>At NetApp, your ideas power innovation. We lead in intelligent data infrastructure&mdash;delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.</p>
<p>Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.</p>
<div><div><div><h2 class="jobSectionHeader"><b>Job Summary</b></h2>
</div><div><p>Lead and inspire a high-performing team of Solutions Engineers and/or front-line leaders to drive the growth of NetApp&rsquo;s business. This role focuses on delivering impactful customer outcomes by leveraging the full technical breadth and differentiation of NetApp&rsquo;s portfolio.As a leader, you will play a key role in maximizing revenue by coaching and empowering your team to effectively influence customer buying decisions and articulate value throughout the sales cycle.This position requires regular travel to engage closely with team members, customers, and partners, ensuring strong relationships and successful business outcomes.</p>
<p></p><p><b>Ready to make an impact?</b> Join us and help shape the future of customer success and technical innovation at NetApp. Apply now to be part of a team where your leadership truly makes a difference.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Job Requirements</b></h2>
</div><p></p><div><ul><li>Fluent in English and Arabic</li>
<li>Expertise in coaching team members&rsquo; technical knowledge, industry trends awareness, and applying insights and expertise to solve client problems.</li>
<li>Proven ability to oversee the discovery and development of new opportunities, managing the pipeline and ensuring effective relationship management to maximize revenue.</li>
<li>Highly organized, data-driven and committed to Sales Excellence. Strong executive presence, influence and communication skills; ability to build and nurture strong relationships with team members, customers, and partners.</li>
<li>Proven success in hiring, developing and performance managing teams, while maintaining strong team culture.</li>
<li>Demonstrated ability to stay ahead of industry trends, customer challenges, and competitive developments that support NetApp&rsquo;s value proposition.</li>
<li>Strong business acumen understanding of market dynamics that help address and solve customers&rsquo; goals and needs. Understanding of NetApp&rsquo;s solutions domains, AI, use-cases, and associated sales plays, with the ability to assess and coach talent on the same</li>
</ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>Job Responsibilities</b></h2>
</div><div><ul><li>Lead a team of SE's to drive growth across region</li>
<li>in partnership with Client Executive teams, prioritizing hunting new land accounts and increasing share-of-wallet in expand accounts through upselling and cross-selling.</li>
<li>Focus on customer imperatives by leveraging solution portfolio and messaging to proactively drive value recognition through data infrastructure modernization, cloud transformation, cyber resiliency, AI, and Block benefits.Act as technical sales orchestrator, pulling in the right experts, at the right place and right time, to enable teams&rsquo; success.
</li><li>Own and lead the delivery of accurate forecasts and sales stage progression through disciplined use of sales tools.
</li><li>Consistently meet and exceed sales quota.Coach teams to conduct demonstrations and lead Proofs of Concept (POCs) to establish customer confidence and maximize solution differentiation.
</li><li>Coach teams to document customers' requirements, areas of opportunity, business objectives, and develops high-quality proposals that illustrate how our solutions meet their requirements, resolve pain points and create differentiated outcomes.</li>
<li>Drive a high-performance culture leveraging Thrive Performance &amp; Rewards program which includes transparency around performance expectations, providing consistent and actionable feedback, and leveraging rewards planning for differentiation.</li>
<li>Proactively identify high-potential team members and provide ongoing coaching, mentorship, and professional development opportunities to cultivate their skills and advance their careers.
</li><li>Effectively manage underperforming team members with fairness and transparency, while swiftly recruiting and integrating high-performing talent to enhance team productivity.</li>
</ul></div></div></div><p>At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.</p>
<p><b>Equal Opportunity Employer:</b></p>
<p>NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.</p>
<p><b>Why You'll Thrive at NetApp</b></p>
<p>At NetApp, you won't wait for the perfect moment&mdash;you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.</p>
<p>NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.</p>
<p><b>Our culture</b></p>
<p>We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed&mdash;they drive everything we do.</p>
<p>If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.</p>
<p><b>Submitting an Application</b></p>
<p>To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.</p>
<p><b>AI Disclosure</b></p>
<p>For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support&mdash;rather than replace&mdash;human decision-making.</p><br>
</div></div></div><p></p><div>
</div></div><div><div><h2 class="jobSectionHeader"><b>Our values</b></h2>
<p>Put the customer at the center. Care for each other and our communities. Think and act like owners. Build belonging every day. Embrace a growth mindset.</p><br>
</div><div>
</div></div><div><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<div><div><h3 class="jobSectionHeader"><b>Volunteer time off</b></h3>
<p>40 hours of paid volunteer time each year.</p>
</div><div><h3 class="jobSectionHeader"><b>Well-being</b></h3>
<p>Employee Assistance Program, fitness, and mental health resources to help employees be their best.</p>
</div><div><h3 class="jobSectionHeader"><b>Time away</b></h3>
<p>Paid time off for vacation and to recharge.</p></div></div></div></div></div><div></div>

Solutions Engineering Manager

webook.com

<div>
 Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
 <br/>
 <br/>
 If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.
 <br/>
 <br/>
 <strong>
  Role Overview :
  <br/>
  <br/>
 </strong>
 webook.com is looking for a Customer Care Manager to lead customer care operations across webook.com, its clients, and global markets.
 <br/>
 <br/>
 This role will own the function end to end, including in-house team management, service quality, escalations, processes, reporting, systems, and outsourcing strategy. The ideal candidate is a hands-on leader who can build a scalable operation while maintaining a consistently high customer experience.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead the day-to-day customer care operation across webook.com and client accounts
  </li>
  <li>
   Manage, coach, and develop the in-house customer care team
  </li>
  <li>
   Define team structures, shifts, workflows, escalation paths, and service standards
  </li>
  <li>
   Develop and manage outsourcing and agency partnerships for global markets
  </li>
  <li>
   Ensure coverage across different markets, languages, time zones, major events, and high-demand periods
  </li>
  <li>
   Oversee customer inquiries, complaints, refunds, booking issues, payments, ticket access, and event-related concerns
  </li>
  <li>
   Manage complex and sensitive escalations
  </li>
  <li>
   Establish and monitor KPIs including response time, resolution time, customer satisfaction, backlog, quality, and productivity
  </li>
  <li>
   Build quality assurance, training, and knowledge management processes
  </li>
  <li>
   Work closely with Product, Technology, Operations, Finance, Marketing, and Commercial teams to resolve recurring customer issues
  </li>
  <li>
   Identify opportunities to improve processes, systems, automation, and the overall customer journey
  </li>
  <li>
   Provide regular performance reports and customer insights to leadership
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor Degree in Business or similar
  </li>
  <li>
   Fluency in both Arabic and English is required
  </li>
  <li>
   Proven experience managing customer care, customer service, contact centre, or customer experience operations
  </li>
  <li>
   Experience managing both in-house teams and outsourced service providers
  </li>
  <li>
   Strong understanding of service levels, workforce planning, quality assurance, and performance management
  </li>
  <li>
   Comfortable operating in a fast-paced, high-volume environment
  </li>
  <li>
   Strong analytical, communication, and problem-solving skills
  </li>
  <li>
   Experience with customer care platforms, ticketing systems, automation, and reporting tools
  </li>
  <li>
   Experience in ticketing, entertainment, sports, events, e-commerce, travel, or technology is an advantage
  </li>
 </ul>
</div>


Customer Care Manager

Explore 77+ Sales leader in Riyadh this August. Find roles across top companies and apply now to boost your career.