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sales support specialist

Comcast

<div>Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what&rsquo;s next. Powered by the nation&rsquo;s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation&rsquo;s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.<p><b><br>
Job Summary</b></p>
Responsible for providing specific product and/or technical knowledge, advice and support to Sales Representatives and customers. Works as a collaborative member of the sales team to market and sell the Company's product lines. Provides insight to customers on current network situations. Works with moderate guidance in own area of knowledge.<p></p><p><b>
Job Description</b></p><p><b>
Core Responsibilities</b></p><ul><li>
Performs needs analyses for the Company and its customers and produces strategic, cost-effective solutions.</li><li>
Provides timely, technical support and problem resolution for field service questions.</li><li>
Supports Sales team with product modifications and engineering expertise for custom projects.</li><li>
Assists representatives and customers in evaluating and selecting products.</li><li>
Creates, reviews and executes product test plans and cases, documents test progress and reports results.</li><li>
Recommends products to meet customer needs.</li><li>
Consistent exercise of independent judgment and discretion in matters of significance.</li><li>
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>
Other duties and responsibilities as assigned.</li></ul><p></p><p><b>
Employees at all levels are expected to:</b></p><p></p><ul><li>
Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>
Win as a team - make big things happen by working together and being open to new ideas.</li><li>
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>
Drive results and growth.</li><li>
Support a culture of inclusion in how you work and lead.</li><li>
Do what's right for each other, our customers, investors and our communities.</li></ul><p></p><p><b>
Disclaimer:</b></p><p></p><ul><li>
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul><p></p><p>
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.</p><p><b><br>
Skills:</b></p><p>
Customer Experience (CX); Product Positioning; Training People; Sales; Networking Technologies</p><p><br>
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That&rsquo;s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.</p><p><b><br>
Education</b></p><p>
Bachelor's Degree</p><p>
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.</p><p><b>
Relevant Work Experience</b></p><p>
2-5 Years</p></div>

Sales Engineer 2, Technical Product Sales Support

Orkin

<div>Overview:
<p><b>
Are you looking for an opportunity to advance your career? </b><b>We are seeking top talent to join the Orkin National Accounts team!</b></p><p></p><div><br>
Our <b><i>Sales Support Coordinator</i></b> receives requests for service or other support from commercial/high profile and special handling customers as well as internal customers, passes requests to appropriate persons and follows up with the customer to ensure their satisfaction. You will serve as the administrative resource for the national sales team as it relates to client relationships and service facilitation</div><div></div><div><b><br>
Apply in minutes with a resume, even from your mobile device!</b></div>
Responsibilities:
<div><b>
You Will...</b></div><ul><li>
Respond to inbound phone calls or emails from clients, branches and National Account Managers to support clients requesting service, information and other assistance</li><li>
Enter customer requests into computer system and contacts service branch to verbally pass on requests</li><li>
Provide explanation of service to customers</li><li>
Perform quality calls to ascertain customer satisfaction</li><li>
Make calls to branches to resolve service issues</li><li>
Receive and updates service request</li><li>
Facilitate customer information changes in systems</li><li>
Independently makes day to day decisions as it relates to sales support management</li><li>
Create, mail, and email customer reports to external and internal clients</li><li>
Serve as initial Client Services liaison for resolution of customer inquiries</li><li>
On-boarding new clients while reviewing AR expectations within department guidelines</li><li>
Manage console entries to ensure requests meet contract requirements while also managing WO/POs for those required</li><li>
Assist with backlog and other reports to ensure customer expectations are met</li><li>
Collaborate with service branches to ensure emergency situations have been handled and solved, recorded appropriately and closed as applicable</li></ul><p>
The Benefits<b>. . .</b></p><ul><li>
Challenging position with a financially stable and reputable company</li><li>
Comprehensive benefits package including medical, dental, vision, maternity &amp; life insurance</li><li>
401(k) plan with company match, employee stock purchase plan</li><li>
Employee discounts, tuition reimbursement, dependent scholarship awards</li><li>
Paid Time Off</li><li><b>
Work Environment:</b> Opportunity for hybrid office and home-based working arrangements once onboarded and trained. Some travel may be required.</li></ul><div><b>
Why should you choose Orkin?</b></div><ul><li>
Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers</li><li>
The Pest Management Industry is growing &ndash; and is a recession resistant line of business</li><li><b>
Orkin</b> is financially stable and growing as the largest subsidiary of <b>Rollins, </b>, (NYSE: ROL), headquartered in Atlanta, GA</li></ul><div>
Learn more about our Rollins diversity, equity and inclusion efforts here.</div><div></div><div><b><i><br>
Voted Top Workplaces 7 years in a row by The Atlanta Journal-Constitution!</i></b> <b>And now are recognized as a National Top Workplace.</b></div>
Qualifications:
<p>
The Experience You Will Bring (Minimum Requirements):</p><ul><li>
High school diploma
</li><li>Must have a minimum of 5 years in a high profile administrative function within a sales team environment</li><li>
Experience in a National Account or other high profile customer contact with multi-location and high-revenue customer base</li><li>
Must have strong working knowledge of the following operating administrative functions: National Account Sales, Client Service Processes and Procedures, Ability to execute multiple projects/deadlines</li><li>
Must have the ability to facilitate RFP/RFI audits</li><li>
Excellent verbal and written communication skills and computer literate</li><li>
Some travel may be required</li></ul><p>
Physical Demands / Working Environment:</p><p></p><p><br>
We require the ability to pass a drug screen and background checks. Candidates must have the ability to perform the requirements of the job with or without accommodations.</p><div></div><div><b><i><br>
Are you ready to take your CAREER to the next level?</i></b></div><div><i>
 Apply in minutes with a resume &ndash; even from your mobile device!</i></div><div></div><div><br>
Orkin, Inc. is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer</div></div>

Sales Support Coordinator

The Home Depot

<p><b>*This role will support Plumbing and Electrical Customer Accounts</b>*<br/></p><p>Position Purpose:<br/></p><p>The Inside Sales Support Representative (ISSR) is responsible for supporting growth of managed account portfolios with Outside Sales Representatives. The ISSR will work together with their Outside Sales partners, providing consultative support and maintaining strong account relationships. The ISSR provides personalized service and solutions through timely and complete quotes and sales orders, issue resolution and post-sale follow-up, and overall execution throughout of the project cycle. This position requires a high level of industry specific knowledge, exceptional organizational skills, and the ability to effectively use Customer Relationship Management (CRM) systems and telephony systems. The ISSR aids in the growth of the customer portfolio by developing sales support solutions to meet customer needs, achieve organizational goals and increase market share.<br/></p><p>Key Responsibilities:<br/></p><p>50% Support Outside Sales Portfolio Growth - Drives repeat business by providing excellent customer service, accurate and thorough quoting, sourcing, and overall project ownership. Completes assignments timely and efficiently. Continually works to support Outside Sales partners to grow accounts through building strong relationships, both internal and external. Provides post-order follow up, reconciles issues or errors in a timely manner, and ensures all customer needs are met.<br/></p><p>25 % Account Administration - Partners with vendors and a variety of cross-functional partners to assist with quoting, pricing, availability, and issue resolution for high volume project needs. Owns projects from end to end, ensuring that the managed account customer is the focal point of the process<br/></p><p>25% Issue Resolution - Assists the internal and external customer through the customer journey taking care of issue resolution, after-sale follow up, invoice transmittal, and quote requests.<br/></p><p>Direct Manager/Direct Reports:<br/></p><p>This position reports to Supervisor<br/></p><p>This position has 12 direct reports.<br/></p><p>Travel Requirements:<br/></p><p>Typically requires overnight travel 5% to 20% of the time.<br/></p><p>Physical Requirements:<br/></p><p>Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.<br/></p><p>Working Conditions:<br/></p><p>Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.<br/></p><p>Minimum Qualifications:<br/></p><p>Must be eighteen years of age or older.<br/></p><p>Must be legally permitted to work in the United States.<br/></p><p>Preferred Qualifications:<br/></p><p>Working knowledge of Microsoft Office Suite<br/></p><p>Working knowledge of presentation software (e.g., Microsoft PowerPoint)<br/></p><p>Demonstrated ability to collaborate and work effectively with cross-functional teams<br/></p><p>Demonstrated project management skills<br/></p><p>Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers<br/></p><p>Excellent written and verbal communication skills<br/></p><p>Previous customer service or retail sales experience; home improvement trades specific<br/></p><p>Knowledge of local building codes; Home Improvement specific. Consultative and growth mindset, ability to respond quickly to customer needs, both internal and external<br/></p><p>In depth knowledge of retail systems, to include: Showroom Point of Sale-Orange Pay, Order Up, My Custom Designs, Volume Pricing Program, Quote Center, Pro Xtra, Credit Services Center, and the Appliance Ordering System<br/></p><p>Minimum Education:<br/></p><p>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.<br/></p><p>Preferred Education:<br/></p><p>No additional education<br/></p><p>Minimum Years of Work Experience:<br/></p><p>1<br/></p><p>Preferred Years of Work Experience:<br/></p><p>2<br/></p><p>Minimum Leadership Experience:<br/></p><p>None<br/></p><p>Preferred Leadership Experience:<br/></p><p>1<br/></p><p>Certifications:<br/></p><p>None<br/></p><p>Competencies:<br/></p><p>Action Oriented<br/></p><p>Business Insights<br/></p><p>Collaborates<br/></p><p>Communicates Effectively<br/></p><p>Customer Focus<br/></p><p>Drives Results<br/></p>

Inside Sales Support Representative (Plumbing & Electrical) - Atlanta

Emory University

<div>Discover Your Career at Emory University:
<div>
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.</div>
Description:
<div>
Under the direction of the Onboarding Manager, the Onboarding Specialist is responsible for ensuring a smooth and compliant hiring experience by managing and processing all pre-employment requirements.</div><div></div><div><br>
KEY RESPONSIBILITIES:</div><ul><li>
This role focuses on conducting thorough background reviews, verifying documentation, and ensuring candidates meet all regulatory, organizational, and client-specific compliance standards prior to their start date.
</li><li>The Onboarding Specialist serves as a liaison between candidates, hiring leaders, and third-party vendors to resolve discrepancies, monitor progress, and maintain accurate records.
</li><li>By overseeing background processing with attention to detail and timeliness, the Onboarding Specialist plays a critical role in supporting the organization's hiring goals while upholding compliance, quality, and candidate experience.</li><li>
The Onboarding Specialist provides support and assistance with administrative and transactional activities in support of the new hire onboarding process, including but not limited to:
<ul><li>Perform all duties and tasks of the Onboarding Specialist role, as required, and perform other duties as assigned or needed to support the broader TA department.</li><li>
Monitor and process background check results for clearance; coordinate follow-up on results, if applicable
</li><li>Ensure compliance in all tasks and confirm all hiring / regulatory documentation is received and properly maintained
</li><li>Follow team standard operating procedures</li><li>
Perform required tasks in accordance with established service level agreements (SLAs)</li><li>
Health assessment scheduling while providing excellent customer service
</li><li>Assist with communication and correspondence with key constituents
</li><li>Act as resource for new hires by providing Onboarding information, ensuring awareness of onboarding tasks and answering questions
</li><li>Ensure new hires move through Recruitment and HR system Onboarding steps
</li><li>Identify potential gaps in minimum requirements, if applicable, and identify and communicate issues or opportunities for efficiency
</li><li>Prepare and maintain regular onboarding reports
</li></ul></li></ul><div>TRAVEL:
</div><ul><li>Less than 10% of the time may be required.
</li></ul><div>WORK TYPE:
</div><ul><li>Hybrid employee - splits time between working remotely and working in the office.</li></ul><div>
MINIMUM QUALIFICATIONS:
</div><ul><li>Education: Bachelor's degree - specifically Human Resources, Organizational Development, or related emphasis, and two years' office or administrative experience.
</li></ul><div>PREFERRED QUALIFICATIONS:
</div><ul><li>Experience: Human Resources or Recruitment is preferred.</li></ul><div></div><div><br>
PHYSICAL REQUIREMENTS:</div><ul><li>
(Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing &amp; walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.</li></ul><div></div><div><br>
ENVIRONMENTAL FACTORS:
</div><ul><li>Factors affecting environment conditions may vary depending on the assigned work area and tasks.
</li><li>Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required.
</li><li>Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks</li></ul><p></p><p><br>
NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs. Schedule is based on agreed upon guidelines of department. This role requires residency in the state of GA. Emory reserves the right to change remote work status with notice to employee.</p>
Additional Details:
<div>
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).
<br>
<br>
Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.</div></div>

Onboarding Specialist (ETS) | Temporary

Georgia State University

<div></div><div><div><p><b>Limited Term, Part-Time &ndash; Administrative Specialist III</b></p><p><b>
College of Education &amp; Human Development Georgia State University</b></p><p><b>
Department of Learning Sciences</b></p><p>
The Department of Learning Sciences at Georgia State University is dedicated to improving the human condition through data-driven investigations of the learning process, the effective design of learning innovations with or without technology, and the development of learning science professionals in five areas of specialization. We strive to create an environment that fosters collaboration, innovation, and academic excellence. Our team is committed to Our work is guided by four principles: interdisciplinarity, innovative research, use-inspired scholarship and exemplary academic programming.</p><p><b>
The Department of Learning Sciences </b>is seeking (1) dedicated and experienced<b> </b><b>Limited Term, part time &ndash; Administrative Specialist III.</b></p><p><b>
WHAT MAKES THE COLLEGE OF EDUCATION &amp; HUMAN DEVELOPMENT A GREAT PLACE?</b></p><ul><li><p>
Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.</p></li><li><p>
A knowledge-sharing organization that works collaboratively with diverse partners.</p></li><li><p>
Professional development opportunities and mentorship.</p></li><li><p>
A rapidly growing center within an academic setting.</p></li></ul><p><b>
HERE IS WHAT YOU WILL DO:</b></p><p>
The essential duties and responsibilities of the<b> </b><b>Administrative Specialist III </b>are the following<b>:</b></p><p><b>
Support Student Field Placement:</b></p><ul><li><p>
Under supervision of and in coordination with ABA Program Director, refer graduate students to fieldwork sites and provide ongoing advisement to students regarding field experiences. Help to resolve student issues in field placements, including re-placement of students and re-evaluation of agreements when needed.</p></li></ul><p><b>
Fieldwork Site Evaluation:</b></p><ul><li><p>
Maintain database of graduate student fieldwork placement sites and associated quality metrics. Establish and monitor related quality standards for fieldwork sites and practicum partners.</p></li></ul><p><b>
Manage Fieldwork Site Communication and Conduct Site Visits:</b></p><ul><li><p>
Perform virtual or in-person visits to fieldwork placements sites and practicum partners to evaluate quality of training experience and alignment with quality metrics. Respond to external inquiries and communicate with external stakeholders (e.g., schools and agencies) about student field experiences and practicum partnership opportunities.</p></li></ul><p><b>
Establish and Review Practicum and Field Placement Agreements:</b></p><ul><li><p>
Support program faculty in establishing formal agreements and partnerships with fieldwork sites that meet quality standards. Monitor ongoing alignment of sites and field experiences with established agreements.</p></li></ul><p><b>
Maintain Necessary Documentation:</b></p><ul><li><p>
Maintain paperwork and documentation related to student field experiences (e.g., memoranda of understanding, student supervision contracts with field supervisors, student fieldwork records). Coordinate with other departments and units as needed.</p></li></ul><p><b>
Please Note: This position will be evaluated each year based on the candidate's performance, contribution to the program, and continued funding. It is limited term, so the position has a maximum of two years.</b></p><div><br>
</div><b>
Disclaimer</b><b>:</b> This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee&rsquo;s direct supervisor.<div>
</div></div><div><b>
Qualifications</b>:<p><b>
Minimum Hiring Qualifications</b></p><ul><li><p>
Bachelor's degree and four years administrative experience; or a high school diploma or GED and eight years administrative experience; or a combination of education and experience.</p></li></ul><p><b>
Preferred Hiring Qualifications</b></p><ul><li><p>
Master's degree in behavior analysis or a related field</p></li><li><p>
Board Certified Behavior Analyst (BCBA) Credential and familiarity with BCBA supervision and experience requirements</p></li><li><p>
Professional experience in applied behavior analysis.</p></li></ul><div><br>
</div></div><div><b>
College/Business Unit</b><b>:</b> College of Education &amp; Human Development<div>
</div></div><div><b>
Department</b><b>:</b> Learning Sciences<div>
</div></div><div><b>
Location</b><b>:</b> Atlanta Campus<div>
</div></div><div><b>
Shift</b><b>:</b> Monday - Friday 8:30 AM - 12:30 PM<div>
</div></div><div><b>
Salary </b><b>:</b> $22,000-$30,000<div>
</div></div><div><b>
Pay Grade</b><b>:</b> G16<div>
</div></div><div><b>
FLSA Status</b><b>:</b> Non-Exempt<div>
</div></div><div><b>
Job Type</b><b>:</b> Part-Time (Partial Benefits Eligible)<div>
</div></div><div><b>
Job Posting</b><b>:</b> 06/23/26, 11:07:55 AM<div>
</div></div><div><b>
Closing Date</b>: 07/07/26, 10:59:00 PM<div>
</div></div><div><b>
Special Instructions</b><b>:</b><p>
To be fully considered for this position, all candidates must submit the following at the time of submission:</p><ul><li><p>
A complete and accurate GSU application</p></li><li><p>
Resume</p></li><li><p>
Cover Letter</p></li><li><p>
Three professional references</p></li></ul><p><b>
#LI-JB1</b></p><div><br>
</div></div><div><b>
Georgia State University Values</b>COMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, IDENTITY, PLACEMAKING &amp; BELONGING: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better placeINTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents<div>
</div><b>
USG Core Value Statement</b>The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.<div>
</div></div><div><b>
Equal Employment Opportunity</b>Georgia State University is an equal opportunity employer with regard to veterans and individuals with disabilities and prohibits discrimination on the basis of an individual&rsquo;s race, color, religion, sex, national origin, age, disability,, genetic information, or protected veteran status.<div>
</div><b>
Background Check</b>Successful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record.<div>
</div>
 <b>Clery Disclosure of Campus Security Policy and Campus Crime:</b> Georgia State University is committed to its students' and employees' safety and security.It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office.<br>
<div></div>
</div><div>
Please note, Georgia State University&rsquo;s career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires.<div>
</div></div><div>
Georgia State University prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status.</div></div>

Limited Term, Administrative Specialist III

Reliable Forklift Sales

<p><strong>Job Title: Live Chat Support</strong><br /><br /><strong>Company:</strong> Reliable Forklift Sales<br /><strong>Location:</strong> <strong>Atlanta, Georgia, United States</strong><br /><strong>Employment Type:</strong> <strong>Full-Time</strong><br /><strong>Salary:</strong> <strong>$18 - $23 USD per hour</strong><br /><br /><strong>Job Overview</strong><br /><br />Reliable Forklift Sales is a leading distributor of machinery and equipment, specialising in the sales, rentals, and service of forklifts and material handling products. We are dedicated to providing exceptional solutions and customer support to a diverse range of industries across North America. We are currently seeking a motivated and articulate <strong>Live Chat Support</strong> professional to join our dynamic team. The ideal candidate will be the first point of contact for our online customers, providing timely and accurate assistance to ensure an outstanding customer experience. This role is crucial for maintaining our reputation for excellent service and for driving customer satisfaction.<br /><br /><strong>Responsibilities</strong><br /><br />* Engage with customers in a professional and friendly manner through our live chat platform.<br />* Promptly respond to customer enquiries regarding product information, sales, rentals, and service options.<br />* Provide accurate information about our range of forklifts and material handling equipment.<br />* Assist customers with basic troubleshooting and guide them toward effective solutions.<br />* Identify and escalate complex issues to the appropriate internal teams for resolution.<br />* Maintain detailed and accurate records of all customer interactions within our CRM system.<br />* Work to meet and exceed key performance indicators, including response times and customer satisfaction scores.<br />* Develop a comprehensive knowledge of our products and services to effectively support our customers.<br /><br /><strong>Qualifications</strong><br /><br />* Proven experience in a customer service role, with direct experience in live chat support being highly desirable.<br />* Exceptional written communication skills, with a strong grasp of English grammar, spelling, and punctuation.<br />* Excellent typing speed and accuracy.<br />* Strong problem-solving abilities and the capacity to think critically under pressure.<br />* Proficient in using computers and familiar with customer support software and CRM systems.<br />* The ability to multitask effectively, managing several chat conversations simultaneously without compromising on quality.<br />* A customer-focused attitude with a genuine desire to help.<br />* Experience or interest in the industrial equipment or machinery sector is considered an advantage.<br /><br /><strong>Benefits</strong><br /><br />* A competitive hourly wage.<br />* Opportunity to be part of a supportive and knowledgeable team in a growing organisation.<br />* Comprehensive training on our products, services, and systems.<br />* Opportunities for professional development and career progression.</p>

<p><strong>Job Overview</strong><br><br>Reliable Forklift Sales, a leading distributor of machinery and material handling equipment, is seeking a dedicated and professional <strong>Remote Live Chat Support</strong> specialist to join our team. This is a <strong>Full-Time</strong> position for candidates based in the United States, offering an excellent opportunity to become an integral part of our customer support operations. As the first point of contact for many of our clients, you will play a crucial role in delivering the exceptional service and expertise that our company is known for across North America. We are looking for a highly motivated individual with outstanding communication skills to provide real-time assistance to our customers.<br><br><strong>Job Title:</strong> <strong>Remote Live Chat Support</strong><br><strong>Employment Type:</strong> <strong>Full-Time</strong><br><strong>Salary:</strong> <strong>$18 - $23 USD per hour</strong><br><br><strong>Responsibilities</strong><br><br>* Engage with customers via live chat in a timely, professional, and friendly manner.<br>* Provide accurate information regarding our product sales, equipment rentals, and service options.<br>* Assist customers with initial enquiries and guide them to the appropriate sales or service department.<br>* Identify and assess customer needs to achieve satisfaction and build sustainable relationships.<br>* Troubleshoot and resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, and explaining the best solution.<br>* Escalate unresolved issues to the relevant internal teams for further investigation.<br>* Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints.<br>* Stay current with product knowledge and company service offerings to provide effective support.<br><br><strong>Qualifications</strong><br><br>* Proven experience in a customer support role, with direct experience in live chat support being highly advantageous.<br>* Exceptional written communication and interpersonal skills, with a strong command of the English language.<br>* Excellent typing speed and accuracy to manage multiple chat conversations simultaneously.<br>* Strong problem-solving abilities and a talent for de-escalating customer issues.<br>* The ability to work independently and manage time effectively in a remote environment.<br>* Proficiency with computers and a willingness to learn new software systems.<br>* A dedicated and quiet home office space with a reliable, high-speed internet connection.<br>* Familiarity with the material handling or industrial equipment industry is desirable but not essential.<br><br><strong>Benefits</strong><br><br>Reliable Forklift Sales is committed to the success and well-being of our employees. We offer a competitive hourly rate and the opportunity to grow within a stable and respected organisation. As a member of our team, you will be part of a supportive and collaborative remote work culture that values your contribution to our continued success.</p>

Remote Live Chat Support

Live Chat Support

REPAY

<div><p>ABOUT REPAY
<br>
REPAY (&ldquo;Realtime Electronic Payments&rdquo; / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country. REPAY enables its customers to accept payments anytime, anywhere, and through any channel while providing a secure, seamless, and enjoyable payment experience for the end consumers. REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities. The scalability of its products allows merchants of all sizes to add an instant arsenal of intelligent payment technology solutions to their businesses without significant development costs or infrastructure investments.</p>
<p></p><p>ABOUT THE ROLE
</p><p>REPAY is seeking a Sales Operations Analyst to support and optimize our go-to-market processes across Sales, Marketing, and Client Success. This role is responsible for maintaining the integrity of Salesforce data, managing lead lifecycle processes, developing reporting and dashboards, and partnering cross-functionally to improve operational efficiency.
</p><p>The ideal candidate is highly analytical, detail-oriented, and thrives in a fast-paced environment. This person will work closely with Sales Leadership, Marketing, Client Success, Finance, and Salesforce Administration teams to ensure our systems, processes, and reporting provide actionable insights that drive business growth.</p><br>
<p></p><p><b>About the Team
</b></p><p>The Sales Operations team&rsquo;s mission is to:
</p><ul><li>Maintain the accuracy, integrity, and quality of data within Salesforce and supporting applications.
</li><li>Manage and optimize lead lifecycle processes from creation through conversion.
</li><li>Partner with Sales and Marketing to improve lead qualification, routing, and campaign attribution.
</li><li>Deliver reporting, dashboards, and analytics that enable data-driven decision making.
</li><li>Govern and enhance Salesforce-related business processes and integrations.
</li><li>Drive operational excellence through process improvement and automation.
</li>Serve as a trusted partner to go-to-market teams by providing timely support, training, and insights.<br>
<li>
</li></ul><p></p><p><b>RESPONSIBILITIES
</b></p><ul><li>Manage the lead lifecycle process, including lead assignment, routing, enrichment, conversions and ongoing data hygiene</li>
<li>Maintain Salesforce data quality by identifying and resolving duplicates, ownership discrepancies, and incomplete records</li>
<li>Partner with Marketing to analyze campaign performance, attribution, and lead conversion metrics</li>
<li>Develop and maintain reports and dashboards related to:
<ul><li>Pipeline and funnel performance</li>
<li>Bookings and gross profit</li>
<li>Lead conversion and campaign attribution</li>
<li>SDR and Account Executive activity</li>
<li>Technology Partner performance</li>
<li>Territory and portfolio analysis</li>
<li>Executive and ad hoc reporting
<br>
</li></ul></li><li>Support forecasting and quota management process in partnership with Sales Leadership</li>
<li>Administer and optimize sales enablement and data enrichment tools, including ZoomInfo, RingLead, Sales Engagement, and related Salesforce integrations</li>
<li>Collaborate with Salesforce Administrators on system enhancements, business requirements, testing, and process improvements</li>
<li>Document business processes and provide end-user training to Sales and Client Success teams</li>
<li>Participate in cross-functional projects from requirements gathering through implementation and post-launch support</li>
<li>Identify opportunities for automation and operational efficiencies across the go-to-market organization</li>
</ul><p></p><p><b>SKILLS &amp; EXPERIENCE NEEDED
</b></p><ul><li>2+ years of experience in Sales Operations, Revenue Operations, Business Operations, or a related analytical role</li>
<li>Experience working extensively in Salesforce CRM, including reports, dashboards, and data management</li>
<li>Experience with Salesforce-integrated tools such as ZoomInfo, RingLead, Sales Engagement, or similar applications</li>
<li>Strong analytical skills with experience interpreting and presenting business performance metrics</li>
<li>Advanced Excel skills, including pivot tables, lookups, formulas, and data analysis techniques</li>
<li>Experience using business intelligence and visualization tools such as Sisense, PowerBI, Tableau, or similar platforms</li>
<li>Experience working with data warehouses, data lakes, or SQL is a plus</li>
<li>Excellent project management and organizational skills with the ability to manage multiple priorities simultaneously</li>
<li>Strong communication skills and the ability to collaborate effectively across technical and non-technical teams</li>
<li>Experience supporting data governance initiatives or establishing data quality standards is preferred</li>
<li>Bachelor's degree in Business, Finance, Information Systems, Analytics, or a related field preferred</li>
</ul><p></p><p>WHY JOIN REPAY.&hellip; BECAUSE CULTURE IS EVERYTHING</p><br>
<p><br>
GROWTH &amp; PEOPLE-CENTERED LEADERSHIP
<br>
As the industry-leading financial technology provider in the Consumer Finance and Business to Business spaces, we continue to set the standard for application development and delivery. In 2019, REPAY became a public company listed on the Nasdaq Stock Market (RPAY). For the past three consecutive years, we have placed on the ACG&reg; Atlanta Georgia Fast 40, a list recognizing the top 40 fastest-growing middle-market companies in Georgia. REPAY&rsquo;s leadership empowers each team member to make a difference and stretch to their fullest potential. Our dedication to frequent, transparent communication is shown with companywide meetings where our leaders share company vision and encourage employees to ask questions.
</p><p></p><p>FUN WORK ENVIRONMENT &amp; GREAT TEAMS
<br>
We offer it all: business to casual dress, great snacks &amp; beverages, and open-air collaborative team settings. REPAY has been certified as a Great Place to Work&reg; company for 2017, 2018, 2019, 2020, 2021, and 2022. The REPAY team is fun, smart, collaborative, and truly enjoys working together. Making a difference in our local communities &ndash; we support several philanthropic initiatives every year to give back to our local communities. We are self-driven, motivated professionals who do not require micro-management to ensure we produce high quality and timely work.</p>
<p></p><p>INNOVATION &amp; EDUCATION
<br>
We create highly sophisticated payment processing applications and are always pushing the boundaries of what is possible. We are constantly revolutionizing the industry by building on new ideas from clients and employees. We provide the resources necessary to ensure new innovations can develop quickly and with quality. We encourage continuing education, including professional conferences and events.</p>
<p></p><p>PUTTING OUR PEOPLE FIRST
<br>
We believe our people are the best, and we care immensely about their success. We offer a comprehensive benefits package which includes 100% coverage of employee healthcare premiums and several free benefits, including life insurance, disability insurance, and work-life balance resources. All benefits go into effect day one. Our employees&rsquo; futures are important to us, which is why we have a 401(k)-employer match and and an Employee Stock Purchase Plan. REPAY employees are eligible to participate in our Annual Bonus Program. This bonus award reflects excellent performance of individual contributions and goals achieved during the past year.</p>
<p></p><p>REPAY&rsquo;s core values are Excellence, Passion, Innovation, Respect, and Integrity.</p>
<p></p><p>REPAY is an Equal Opportunity Employer and we promote a company culture where diversity, equity and inclusion are central. We are committed to build our teams and grow a company in which employees can succeed, regardless of race, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, pregnancy, religion, age (40 and over), disability, service in the uniformed services, protected veteran status, genetic information, or any other classification protected by federal, state or local law. Celebrating our diverse backgrounds, views and beliefs allows us to embrace what makes us unique and continue to innovate and push the boundaries of what is possible.</p>
<p></p><p>We are interested in every qualified candidate who is eligible to work in the United States. This position is not eligible for hire in California. Additionally, we are not able to sponsor visas.</p></div>

Sales Operations Analyst

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