sales development representative (sdr) - managed detection & response (mdr)

sales development representative (sdr) - managed detection & response (mdr) Jobs in Riyadh

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sales development representative (sdr) Jobs in Riyadh

sales development representative (sdr)

Dafater

<div>
 <strong>
  <em>
   Engage prospects. Qualify leads. Fuel revenue growth.
   <br/>
   <br/>
  </em>
 </strong>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 The Sales Development Representative (SDR) is responsible for generating qualified sales opportunities and consistently feeding the sales pipeline. This role focuses on structured outreach to target segments, identifying customer needs, and qualifying prospects before handing them over to the Account Executives (AEs) for closing.
 <br/>
 <br/>
 The SDR plays a critical role in ensuring a continuous flow of opportunities and supporting the company&rsquo;s revenue growth objectives.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Conduct prospecting activities and build targeted lead lists based on defined Ideal Customer Profile (ICP).
  </li>
  <li>
   Perform cold outreach activities including calls and structured email campaigns to meet daily and weekly activity targets.
  </li>
  <li>
   Qualify leads using frameworks such as BANT (or equivalent) and ensure completeness of opportunity data.
  </li>
  <li>
   Convert qualified leads into sales opportunities and handover to Account Executives (AEs) with proper CRM documentation.
  </li>
  <li>
   Maintain consistent and professional follow-up sequences across multiple touchpoints.
  </li>
  <li>
   Deliver introductory product demos (Intro Demo) when required, clearly articulating the product&rsquo;s core value proposition.
  </li>
  <li>
   Achieve and maintain performance KPIs including; Number of outreach activities, Number of qualified opportunities, and Conversion rates.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Diploma or Bachelor&rsquo;s degree in Business Administration, Marketing, Management Information Systems, or a related field.
  </li>
  <li>
   Ability to perform 40&ndash;60 daily outreach activities (calls + emails).
  </li>
  <li>
   Hands-on experience with CRM systems (preferably Heros CRM or similar).
  </li>
  <li>
   Strong verbal and written communication skills in Arabic; English is a plus.
  </li>
  <li>
   Excellent active listening skills with the ability to identify customer pain points and articulate clear value propositions.
  </li>
  <li>
   Strong time management and prioritization skills in a fast-paced, multi-tasking environment.
  </li>
  <li>
   Basic understanding of B2B Software / SaaS environments is highly preferred.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join Dafater?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Be part of a fast-growing SaaS company shaping the future of business management solutions.
  </li>
  <li>
   Work in a dynamic and performance-driven environment with clear career growth paths.
  </li>
  <li>
   Gain hands-on exposure to modern sales methodologies and CRM systems.
  </li>
  <li>
   Collaborate with a professional and supportive team focused on results and continuous improvement.
  </li>
  <li>
   Competitive compensation and an opportunity to directly impact company growth.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 If you are passionate about sales, enjoy building relationships, and thrive in a target-driven environment, we would love to hear from you.
 <br/>
 <br/>
 Apply now and be part of Dafater&rsquo;s growth journey.
 <br/>
 <br/>
 <em>
  Dafater is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will be considered without regard to gender, nationality, religion, age, disability, or any other protected status.
 </em>
</div>


Sales Development Representative (SDR)

Obrela

<div>
 The Sales Development Representative (SDR) is responsible for
 <strong>
  identifying, qualifying, and nurturing new business opportunities
 </strong>
 for the company's Managed Detection &amp; Response (MDR) services. The SDR acts as the
 <strong>
  first point of contact
 </strong>
 for prospective customers, educating them on cyber risk, validating business and security pain points, and generating qualified pipeline for Account Executives.
 <br/>
 <br/>
 This role is critical in building a strong pipeline by targeting organizations that need
 <strong>
  24/7 threat detection, response, and cyber resilience
 </strong>
 services, and by positioning MDR as a business risk and operational resilience solution rather than a pure technology sale.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Lead Generation &amp; Qualification
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proactively identify and engage potential customers via outbound activities (email, phone, LinkedIn, events, partner leads)
  </li>
  <li>
   Qualify inbound leads generated through marketing campaigns, partners, and referrals
  </li>
  <li>
   Conduct discovery conversations to understand customer security posture, risk exposure, compliance needs, and operational challenges
  </li>
  <li>
   Qualify opportunities using agreed frameworks (e.g. BANT, MEDDICC-lite, or internal qualification criteria)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Customer Engagement
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Clearly articulate the value of Managed Detection &amp; Response (MDR), including 24/7 monitoring, threat detection, incident response, and risk reduction outcomes
  </li>
  <li>
   Educate prospects on evolving cyber threats, regulatory pressures, and the limitations of in-house security operations
  </li>
  <li>
   Position MDR services as an outcome-driven, cost-effective alternative to building and running an internal SOC
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Pipeline Development
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Schedule qualified meetings and hand over opportunities to Account Executives and Sales Engineers
  </li>
  <li>
   Maintain accurate and up-to-date records in CRM (e.g. Salesforce), including lead status, qualification notes, and next steps
  </li>
  <li>
   Work closely with sales, marketing, and channel teams to align on campaigns, target accounts, and messaging
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Market &amp; Account Intelligence
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Research target accounts, industries, and threat landscapes relevant to MDR
  </li>
  <li>
   Track competitor positioning and customer objections related to MDR, SOC, SIEM, XDR, and MSSP services
  </li>
  <li>
   Provide feedback to marketing and sales leadership on market trends and lead quality
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills &amp; Experience
  <br/>
  <br/>
 </strong>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Business, IT, Cybersecurity, or a related field
  </li>
  <li>
   Cybersecurity or sales certifications are a plus
  </li>
  <li>
   1-2 years of experience in an SDR or Inside Sales, , preferably in cybersecurity, MSSP, or SaaS
  </li>
  <li>
   Exposure to selling or qualifying security services such as MDR, SOC-as-a-Service, SIEM, XDR, EDR, or incident response is a strong advantage
  </li>
  <li>
   Experience engaging with CISOs, CIOs, IT Managers, or Security Leaders is preferred
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong communication and discovery skills; able to articulate complex security concepts in business terms
  </li>
  <li>
   Comfortable with high-volume outbound activity and consultative conversations
  </li>
  <li>
   Ability to understand and position risk-based security services rather than point products
  </li>
  <li>
   CRM proficiency and disciplined pipeline management
  </li>
  <li>
   Self-motivated, resilient, and target-driven
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Success Looks Like
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Consistently achieving or exceeding qualified meeting and pipeline targets
  </li>
  <li>
   High-quality opportunities accepted by Account Executives
  </li>
  <li>
   Strong understanding of MDR value propositions and buyer pain points
  </li>
  <li>
   Positive feedback from prospects and internal sales stakeholders
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join Us
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work with a high-growth MDR cybersecurity provider delivering mission-critical services
  </li>
  <li>
   Exposure to enterprise and mid-market customers across regulated and high-risk industries
  </li>
  <li>
   Clear career progression into Account Executive, Channel Sales, or Cybersecurity Sales Specialist roles
  </li>
  <li>
   Continuous enablement on cyber threats, MDR services, and consultative selling
  </li>
 </ul>
</div>


Sales Development Representative (SDR) - Managed Detection & Response (MDR)

<div><p>The Sales Development Representative (SDR) is responsible for <b>identifying, qualifying, and nurturing new business opportunities</b> for the company&rsquo;s Managed Detection &amp; Response (MDR) services. The SDR acts as the <b>first point of contact</b> for prospective customers, educating them on cyber risk, validating business and security pain points, and generating qualified pipeline for Account Executives.</p><p>
This role is critical in building a strong pipeline by targeting organizations that need <b>24/7 threat detection, response, and cyber resilience</b> services, and by positioning MDR as a business risk and operational resilience solution rather than a pure technology sale.</p>
Key ResponsibilitiesLead Generation &amp; Qualification<ul><li>
Proactively identify and engage potential customers via outbound activities (email, phone, LinkedIn, events, partner leads).</li><li>
Qualify inbound leads generated through marketing campaigns, partners, and referrals.</li><li>
Conduct discovery conversations to understand customer <b>security posture, risk exposure, compliance needs, and operational challenges</b>.</li><li>
Qualify opportunities using agreed frameworks (e.g. BANT, MEDDICC-lite, or internal qualification criteria).</li></ul>
Customer Engagement<ul><li>
Clearly articulate the value of <b>Managed Detection &amp; Response (MDR)</b>, including 24/7 monitoring, threat detection, incident response, and risk reduction outcomes.</li><li>
Educate prospects on evolving cyber threats, regulatory pressures, and the limitations of in-house security operations.</li><li>
Position MDR services as an outcome-driven, cost-effective alternative to building and running an internal SOC.</li></ul>
Pipeline Development<ul><li>
Schedule qualified meetings and hand over opportunities to Account Executives and Sales Engineers.</li><li>
Maintain accurate and up-to-date records in CRM (e.g. Salesforce), including lead status, qualification notes, and next steps.</li><li>
Work closely with sales, marketing, and channel teams to align on campaigns, target accounts, and messaging.</li></ul>
Market &amp; Account Intelligence<ul><li>
Research target accounts, industries, and threat landscapes relevant to MDR.</li><li>
Track competitor positioning and customer objections related to MDR, SOC, SIEM, XDR, and MSSP services.</li><li>
Provide feedback to marketing and sales leadership on market trends and lead quality.</li></ul>
Required Skills &amp; ExperienceExperience<ul><li>
Bachelor&rsquo;s degree in Business, IT, Cybersecurity, or a related field.</li><li>
Cybersecurity or sales certifications are a plus</li><li>
1&ndash;2 years of experience in an SDR or <b>Inside Sales, </b>, preferably in <b>cybersecurity, MSSP, or SaaS</b>.</li><li>
Exposure to selling or qualifying <b>security services</b> such as MDR, SOC-as-a-Service, SIEM, XDR, EDR, or incident response is a strong advantage.</li><li>
Experience engaging with <b>CISOs, CIOs, IT Managers, or Security Leaders</b> is preferred.</li></ul>
Skills<ul><li>
Strong communication and discovery skills; able to articulate complex security concepts in business terms.</li><li>
Comfortable with high-volume outbound activity and consultative conversations.</li><li>
Ability to understand and position <b>risk-based security services</b> rather than point products.</li><li>
CRM proficiency and disciplined pipeline management.</li><li>
Self-motivated, resilient, and target-driven.</li></ul>
What Success Looks Like<ul><li>
Consistently achieving or exceeding qualified meeting and pipeline targets.</li><li>
High-quality opportunities accepted by Account Executives.</li><li>
Strong understanding of MDR value propositions and buyer pain points.</li><li>
Positive feedback from prospects and internal sales stakeholders.</li></ul>
Why Join Us<ul><li>
Work with a <b>high-growth MDR cybersecurity provider</b> delivering mission-critical services.</li><li>
Exposure to enterprise and mid-market customers across regulated and high-risk industries.</li><li>
Clear career progression into <b>Account Executive, Channel Sales, or Cybersecurity Sales Specialist</b> roles.</li><li>
Continuous enablement on cyber threats, MDR services, and consultative selling.</li></ul></div>

HERE Technologies

<div>What's the role?:
<div>
Are you ready to boost or kickstart your sales career by growing our customer base in our key markets, Automated and Connected Driving, Fleet Management and Supply Chain in the vibrant centre of Riyadh?</div><div></div><div><br>
We are an international and co-located team of 12 sales enthusiasts in charge of qualifying inbound leads, and executing outbound prospecting campaigns. We work with global brands, partners, developers, and customers so that together we can move the world forward!</div><div></div><div><br>
As a Location Technology leader, @HERE is looking for a <b>Arabic</b> <b>Speaking Sales Development Rep</b> who is ready to take their commercial career to the next level.</div><div></div><div><br>
If you possess excellent<b> </b><b>English </b><b>language</b> skills and you speak<b> </b><b>Arabic as a native speaker</b>, we want to hear from you!</div><div></div><div><br>
We are seeking individuals with a great proactive mindset, who are sales-savvy and enjoy the client-facing part of it, and feel ready to join a fantastic team that delivers results with no excuses.</div><div></div><div><br>
You as a Sales Development Representative (SDR) closely work with the sales and marketing teams to generate B2B leads with validated budget, authority relevant needs, time-bound projects and concrete next steps to be discussed with HERE Sales team. The SDR will work within a specific market and region to maximize the potential of the target accounts defined in cooperation with the sales team.</div><br>
<div></div><ul><li>
Achieve agreed lead generation and pipeline creation targets</li><li>
Conduct research using a variety of different techniques including social media mining of target prospects and accounts for profiling</li><li>
Build strong relationships with internal clients in sales and marketing</li><li>
Identify account development potential within assigned accounts by studying and researching current business, qualifying key target buyer personas, identifying and evaluating additional needs and analysing opportunities</li><li>
Initiate the sales process by building relationships; qualifying potential; scheduling appointments through multi-touch methods including but not limited to Calls, Emails, Online Messages, Posts, Comments, Media Likes and Shares</li><li>
Be the voice of the market by sharing learnings from engagement with prospects: persona descriptions, identified needs, competitive intelligence, and relaying prospect reactions</li><li>
Learn fast by attending internal trainings, reading professional publications, interacting with colleagues and learning on the job</li><li>
Be a teammate; share knowledge, keep learning, and remain open to unlearn when needed to maintain our always-collaborative and positive atmosphere.</li></ul>
Who are you?:
<div><i>
This role is open to </i><b><i>Saudi nationals only</i></b><i>, in line with local labor regulations and our commitment to Saudization. We&rsquo;re proud to support Vision 2030 by prioritizing local talent and helping grow opportunities for Saudi professionals</i></div><ul><li>
Preferred experience in the tech industry</li><li>
Besides fluent in English, you are native or posess a native level of Arabic</li><li>
Demonstrated basic social selling skills</li><li>
Able to demonstrate a high level of consistent target achievement</li><li>
Able to demonstrate self-motivation to improve knowledge and skills through personal research and development</li><li>
IT / Technology savvy</li><li>
Performance driven, competitive mindset, proactive and curious!</li></ul><div></div><div><br>
Skills required</div><ul><li>
Proficient in Microsoft Office 365</li><li>
Experience with Salesforce or another CRM</li><li>
Knowledge in the use of Outreach or similar sales technology</li><li>
Familiar with social media of all types</li><li>
Proficient in the use of LinkedIn</li><li>
Ability to conduct research via social media and internet in general to gain insight into client&rsquo;s needs</li><li>
Demonstrated ability and professional presence to converse and engage with senior level decision makers.</li></ul><div></div><div><br>
HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, disability, veteran status, and other legally protected characteristics. - #LI-MS1 #LI-HYBRID</div><div></div><div><i><br>
As part of HERE Technologies employment process, candidates will </i><i>be required</i><i> to successfully complete a background verification process. This offer and any related claims are subject to the successful completion of a background verification</i></div>
Who are we?:
<div>
HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes &ndash; from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.</div><div></div><div><br>
At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people&rsquo;s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.</div></div>

Sales Development Rep

Adree

<div><p>Adree is looking for motivated and results-driven Sales Development Representatives to join our dynamic sales team. In this role, you will be responsible for generating new business opportunities and qualifying leads for our sales team.</p><p>
Responsibilities:</p><ul>
<li>Research and identify potential clients through various channels.</li>
<li>Initiate contact with prospects to introduce our products and services.</li>
<li>Qualify leads and schedule appointments for the sales team.</li>
<li>Maintain accurate records of all interactions with leads in our CRM system.</li>
<li>Collaborate with the sales team to develop strategies for lead conversion.</li>
<li>Stay informed about industry trends and competitive landscape.</li>
<li>Achieve and exceed targeted metrics for lead generation, qualification, and appointments.</li>
<li>Participate in training and development opportunities to enhance sales skills.</li><br>
</ul><br>
<br>
<b>Requirements</b><br>
<ul>
<li>Bachelor&rsquo;s degree in IT, Business, Marketing, or a related field.</li>
<li>A minimum of a 1-year experience within the Technology industry (Software Solutions Services/Products) would be a plus</li>
<li>Strong verbal and written communication skills.</li>
<li>Ability to listen actively and ask relevant questions.</li>
<li>Familiarity with CRM software and Microsoft Office Suite.</li>
<li>High level of motivation and a desire to succeed.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Strong organizational and time management skills.</li>
<li>Experience in the technology or SaaS industry is a plus.</li>
<li>Willingness to learn and adapt in a fast-paced environment.</li><br>
</ul><br>
<br>
<b>Benefits</b><br>
<ul>
<li>Private Health Insurance</li>
<li>Pension Plan</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li></ul></div>

Sales Development Representatives

Contentsquare

<div><div>Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers&rsquo; whole online journey.</div><div></div><div><br>
We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We&rsquo;re here to stay&mdash;and we&rsquo;re looking for team members who are excited to drive impact and help us scale even further.</div><div></div><div><br>
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler&mdash;for our customers, their customers, and each other.</div><div></div><div><i><br>
Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our </i><i>contentsquare.com</i><i> or @contentsquare-ext.com domain. For more information, visit our careers blog.</i></div><div></div><div><b><br>
About the job:</b></div>
<div>As an Enterprise Account Executive based in Riyadh, you&rsquo;ll be one of the pioneer members of the sales team for our Middle East region. You'll drive new business sales, especially commercial accounts and collaborate with our global teams including our Sales Development Representatives, Solutions Engineers, and Customer Success Managers.</div>
<h3 class="jobSectionHeader"><b>What you'll do:</b></h3><ul>
<li>Manage the full sales cycle for Contentsquare&rsquo;s experience intelligence platform for KSA.</li>
<li>Establish and navigate relationships with senior executives and decision-makers</li>
<li>Collaborate with the sales ecosystem to drive sales initiatives and partnerships</li>
<li>Foster new relationships for Contentsquare through your own outbound efforts and with the help of our high performing SDR team</li>
<li>Work with and help grow our partner community in the region</li>
<li>Collaborate with our MENAT and global teams across Solutions Engineering, Marketing, Customer Success Managers, Leadership, etc.) to build strategic adoption plans for customers</li>
</ul><h3 class="jobSectionHeader"><b>What you&rsquo;ll need to succeed:</b></h3><ul>
<li>Fluency in English (written and verbal communication) is required; proficiency in Arabic is highly desirable.</li>
<li>Experience as a sales hunter (new logo / new revenue acquisition) with relevant enterprise SaaS experience</li>
<li>Proven track record of hitting and exceeding sales targets.</li>
<li>Ability to articulate the business value of complex enterprise technology</li>
<li>The ability to develop senior level relationships quickly and effectively</li>
<li>Experience presenting to senior managers and the C-suite at leading enterprise companies</li>
</ul><h3 class="jobSectionHeader"><b>Nice-to-have:</b></h3><ul>
<li>Sales methodology training; MEDDICC, SPIN, Challenger</li>
<li>Passionate about a career in martech &amp; analytics</li>
</ul><div><b>Why you should join Contentsquare</b></div><div>
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we&rsquo;re aligned with the employees' needs.</div><div></div><div><br>
Here are a few we want to highlight:</div><ul><li>Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year</li><li>Work flexibility: hybrid and remote work policies</li><li>Generous paid time-off policy (every location is different)</li><li>Lifestyle allowance</li><li>A Culture Crew in every country we&rsquo;re based in to coordinate regular activities for employees to get to know each other and bond outside of work</li><li>Every full-time employee receives stock options, allowing them to share in the company&rsquo;s success</li><li>We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts</li><li>And more benefits tailored to each country</li></ul><div></div><div><i><br>
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.</i></div><div></div><div><i><br>
Your personal data is used by Contentsquare for recruitment purposes only. Read our </i><i>Job Candidate Privacy Notice</i><i> to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal </i><i>here</i><i>.</i></div><div></div><div><i><br>
Your personal data will be securely stored in our hosting provider&rsquo;s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.</i></div><div></div><div><i><br>
Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our </i><i>Candidate Privacy Policy</i><i>.</i></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Enterprise Account Executive

Fresha

<div><div><div><b>The AI-powered OS </b><b>for beauty,
</b></div><div><b>wellness </b><b>and self-care</b></div>
<div><br>
<b>About Fresha</b><br>
<br>
Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.<br>
<br>
Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.<br>
<br>
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.</div>
</div><div>Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.</div>
<div></div>
<div>Fresha&rsquo;s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.</div>
<div></div>
<div>The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.</div><div></div><div><b><br>
Role Overview</b></div>
<div></div>
<div>Given our exciting and progressive growth plans, we are looking for a driven Junior Account Manager to come and join our global business.</div>
<div></div>
<div>Reporting directly to the <b>Head of Account Management,</b> and working with our Partners and our Sales and Onboarding teams, you will be accountable for <b>building long-term relationships and driving growth (up-sell/cross-sell) &amp; retention/monetisation </b>of the Fresha platform.</div>
<div></div>
<div>This is a great opportunity for someone looking to take the next step in their sales career. You could be a sales/business development representative that wants to transition into working with existing customers, or you have had relationship management experience in another CSM/AM role but would love to work with the customer Base that Fresha assists - The attitude to want to learn and develop, and desire to achieve targets are what we really value.</div>
<div></div>
<h3 class="jobSectionHeader"><b>What you will be doing</b></h3><ul>
<li><b>KPIs</b> - Accountable for meeting key performance indicators on monetisation, retention, and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform</li>
<li><b>Upselling</b> - Effectively analyse reports and execute plans to upsell and increase monetised revenue generated from existing accounts</li>
<li><b>Engagement</b> - Ensure strong Partner Experience by building meaningful relationships by attending online video meetings with your accounts</li>
<li><b>Consistency </b>- Administer a consistent contact strategy across your Portfolio to keep Partners engaged and reduce churnThis list is not exhaustive and there may be other activities you are required to deliver.</li>
</ul>
<div></div><h3 class="jobSectionHeader"><b>What we are looking for</b></h3><ul>
<li><b>Languages -</b> Fluent in Arabic + English</li>
<li><b>Commercial Growth</b> - Demonstrable experience in effectively managing and driving commercial growth in large account bases, ideally in the SaaS industry</li>
<li><b>Experience - </b>1-2 years experience as an SDR and 1-2 years experience as a revenue generating account manager</li>
<li><b>Motivation</b> - Shown to be commercially motivated with an ability to adapt and achieve targets</li>
<li><b>Initiative</b> - Self-starter and proactive approach</li>
<li><b>Adaptability</b> - Comfortable working in a fast-paced and changing environment</li>
<li><b>SMB</b> - Experience selling into SMB</li>
<li><b>Communication</b> - Excellent communication and listening skills</li>
<li><b>Planning Skills - </b>Excellent time management</li>
<li><b>Work Ethic - </b>High work ethic</li>
<li><b>Creative Thinking - </b>Problem-solving mindset</li>
</ul>
<div></div><div>At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.</div><h3 class="jobSectionHeader"><b>
Interview Process</b></h3><ul>
<li><b>Screen Call</b> - Video-call with a member from the Talent Team (30m)</li>
<li><b>Skills &amp; Experience </b>- Video interview with Hiring Manager (45m)</li>
<li><b>Presentation</b> - Task based Video Interview with Hiring Team (60m)</li>
</ul>
<div></div><div><i>We aim to finalise the entire interview process and deliver feedback within </i><b><i>2 weeks</i></b><i>.</i></div>
<div></div>
<div>Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.</div><div><b>
Inclusive workforce
</b></div>
<div></div><div>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.</div>
<div></div>
<div>We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.</div>
<div></div>
<div>We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.</div>
<div></div>
<div>If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

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