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senior aircraft acquisition representative

Alaska Airlines

<div>Company: Alaska Airlines The Team:
<div>
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.</div>
Role Summary:
<div>
The Sr. Aircraft Acquisition Representative is a subject matter expert in vendor oversight. As an induvial contributor, this role exercises considerable judgment and is responsible for providing technical expertise and oversight as the main liaison between Alaska Airlines (AS), manufacturers, leasing companies, and other airlines to ensure the quality of new airplanes.</div>
Key Duties:
<ul><li>Act as a subject matter expert in vendor oversight and provide liaison between Alaska Airlines (AS) and the manufacturer of new aircraft and related equipment during production and delivery, analyzing technical proposals and performing other administrative assignments as required.</li><li>
Facilitate the coordination of Buyer Furnished Equipment (BFE) to meet the aircraft manufacturer's schedules. Accomplish review and acceptance of BFE as received by aircraft manufacturer.</li><li>
With minimal direction from leadership, establish and maintain remote Alaska Airlines&rsquo; offices in support of new aircraft reviews (surveillance), oversight, and delivery. (Factory and Boeing Delivery Centers).</li><li>
Accomplish factory customer review Installation Plans (IP&rsquo;s) on the ground and in-flight, including updates or corrections to the Customer Review package. Assure proper corrective actions taken on noted defects found on customer acceptance inspections, defect buy-backs, and delivery activities (including Customer Walk and Customer Flight) prior to final delivery.</li><li>
Participate in technical acceptance meeting, fully granting acceptance of the aircraft into AS&rsquo; fleet.</li><li>
Analyze Boeing Customer Notification System (CNS) data and trends and partner with Boeing on process improvements.
</li><li>Responsible for maintaining Non-Conformance Records(NCR) disposition in the system in a timely manner.</li><li>
Track and trend NCR findings with timely feedback to AS quality and reliability departments. Facilitate corrective action(s) with the manufacturer. Partner with AS Engineering for disposition of MRB log findings.</li><li>
Provide oversight of third-party company used to augment AS surveillance requirements.
</li><li>Develop a &ldquo;scorecard&rdquo; that tracks vendor&rsquo;s performance with periodic feedback for corrective actions.</li><li>
Review aircraft post-delivery 30/60/90-day performance data. Adjust inspection criteria as needed.
</li><li>Maintain compliance with SMS and AS safety policies and procedures as well as Federal Regulations by reporting any safety or potential hazard.</li><li>
Manage and process change proposals initiated by the manufacturer ensuring compliance with configuration and budget.
</li><li>Attend and participate in meetings led by manufacturers and leasing companies staying abreast on issues and schedules.
</li><li>Collaborate with supplier partners with resolution of issues.
</li><li>Perform other duties as assigned by the Manager.</li></ul>
Job-Specific Experience, Education &amp; Skills:
<div>
Required
</div><ul><li>4 years of experience in aircraft heavy maintenance, inspection, or maintenance control.
</li><li>Bachelor&rsquo;s degree or an additional two years of relevant training/experience in lieu of this degree.</li><li>
Airframe and Powerplant license or ability to obtain within six months of start date.</li><li>
A strong focus on safety and compliance.
</li><li>Knowledge of FAA regulations and oversight functions.</li><li>
Excellent communication skills: verbal (both informal working teams and formal executive presentations), and in clear, concisely written documents.</li><li>
Detail-oriented and highly organized, with ability to multi-task and work independently with self-directed decision-making confidence and limited guidance in a fast-paced environment.</li><li>
Ability to analyze data for trends with feedback to manufacturer, Alaska Airlines Quality Assurance Team, and Reliability teams.</li><li>
Travel approximately 10-50% of the time.</li><li>
High school diploma or equivalent.</li><li>
Minimum age of 18.</li><li>
Must be authorized to work in the U.S.</li></ul>
Job-Specific Leadership Expectations:
<div>
Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.</div>
Salary Range: $151,300 - $173,050 / year Salary Details:
<div>
Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.</div><div></div><div> 
Note: We don&rsquo;t typically hire at the top of the range.</div>
Total Rewards:
<div>
Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.</div> 
<div></div><ul><li>
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines &amp; Horizon Air</li><li>
Comprehensive well-being programs including medical, dental and vision benefits</li><li>
Generous 401k match program</li><li>
Quarterly and annual bonus plans</li><li>
Generous holiday and paid time off</li></ul><div> 
For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.</div>
Regulatory Information:
<div>
Equal Employment Opportunity Policy Statement</div><div>
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. 
</div><div></div><div>We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.</div><div> 
</div><div>We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (&ldquo;Section 503&rdquo;) and the Vietnam Era Veteran&rsquo;s Readjustment Assistance Act of 1974 (&ldquo;VEVRAA&rdquo;). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. 
</div><div></div><div>To implement this policy, we will:</div><div></div><div> 
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; 
(2) Ensure that employment decisions are based only on valid job requirements; and 
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.</div><div></div><div> 
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.</div><div></div><div> 
Government Contractor &amp; Department of Transportation (DOT) Regulations 
Alaska Airlines, Hawaiian Airlines &amp; Horizon Air are regulated by the Department of Transportation (DOT &ndash; regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.</div>
FLSA Status: Exempt Employment Type: Full-Time Regular/Temporary: Regular Requisition Type: Management Location: Seattle - Airport Featured Job: 0 L:: #LI-B</div>

Senior Aircraft Acquisition Representative

AeroTEC

<div>AeroTEC provides comprehensive, full-service aerospace services and solutions to customers in aircraft design, testing, instrumentation, certification, manufacturing, modifications and maintenance with facilities in Seattle, Moses Lake, and Wichita.
About the Team
AeroTEC&rsquo;s Test &amp; Evaluation Division provides comprehensive flight testing and evaluating services to customers in aircraft design and certification. The Test &amp; Evaluation Department is responsible for test planning, instrumentation, ground operation and flight operations to meet customer needs. The Test &amp; Evaluation Department provides expertise in Flight Test Engineering, Instrumentation Engineering and Installation, Test Pilot Support and Telemetry Operations. 
About the Role
The primary role in this position is as a Flight Test Engineer who is responsible for coordinating test and certification requirements, authoring and executing flight and ground test plans for a wide variety of aircraft platforms including FAA Part 23, 25, 27 and 29 as well as new and novel technology demonstrator programs such as electric and hydrogen propulsion. This role requires the significant exercise of independent discretion and judgment in matters of significance. Additional opportunities also exist to support the design team, flight science team or other teams as company needs and personal career desires dictate.
In This Role You Will
<ul><li>Coordinate test and certification requirements.</li><li>
Author component level qualification test plans and procedures, aircraft level certification plans, flight and ground test plans as well as associated test hazard analysis (FAA Order 4040.26); coordinating with the customer and regulation authorities as required.</li><li>
Author FTEO (Flight Test Engineering Order) packages for test specific installations.</li><li>
Generate and review appropriate test limitations documentation.</li><li>
Planning any and all aspects of a test campaign (test schedule, sequence, test setup requests, experimental ticket process, logistics, resources, third party support, airport and airspace coordination, test readiness, safety of flight, etc).</li><li>
Support ground operations, including weight and balance activities, fuel management, pre-flight and post-flight and ground test conduct and data collection.</li><li>
Serve as an onboard test crew member in the role of Test Director, Instrumentation Operator or Flight Test Engineer as necessary (condition specific or safety of flight data monitoring and real-time evaluation and calls).</li><li>
Analyze test data using time history plots, various analysis tools or custom solutions, evaluate compliance with regulations or internal requirements and prepare certification reports and substantiation documentation.</li><li>
Domestic and occasional international travel is required.</li></ul>
The Skills You Will Bring (Minimum):
Education<ul><li>
Four (4) year degree in Engineering with a focus in Electrical Mechanical or Aerospace Engineering, Mathematics, Physics or related Science or equivalent experience.</li></ul>
Experience<ul><li>
Minimum Five (5) years of relevant Flight Test Engineering experience related to experimental flight test operations. Experience in all the above activities is not critical.</li><li>
Experience with FAA Part 23, 25, 27 or 29 certification and related flight and ground test planning, test conduct, and test data analysis. Operational experience should also include knowledge of test maneuver techniques.</li><li>
and build-up methodologies.</li><li>
Experience testing new and novel aviation technology such as green aviation technologies is desired.</li><li>
Private Pilot&rsquo;s License is desired.</li><li>
Previous Water &amp; Land Survival training is desired.</li><li>
Previous Physiological training (altitude chamber) is desired.</li><li>
Desired for Cross-Training Opportunities:</li></ul><ul><li>
Aerospace engineering experience in Flight Sciences, including experience in aerodynamic testing and/or design; flight testing of aircraft performance and handling characteristics, including experience with take-off; landing; climb and route performance; static-source error corrections and stall speed testing; longitudinal &amp; lateral/directional stability and control; minimum control speeds; stall characteristics; high speed characteristics, crosswind takeoff/landing and flight into known icing.</li><li>
Experience with CFD is desired but not required.</li><li>
Flight Test Instrumentation design, installation and operations experience desired.</li></ul>
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:<ul><li>
While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit, stand, walk; use hands to finger, handle or feel; and reach with hands and arms. Must have the ability to sit for long periods of time.</li><li>
The employee is occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.</li><li>
Has or is able to obtain an FAA 3rd Class Medical Certificate.</li><li>
Travel up to 70% (flying and driving) to various international and domestic worksites may be required when supporting test programs.</li><li>
Driving personal vehicle for errands required. State driver&rsquo;s license and clean driving record required.</li></ul>
This position must meet export control compliance requirements. To meet export control compliance requirements, a &ldquo;U.S. Person&rdquo; as defined by 22 C.F.R. &sect;120.15 is required. &ldquo;U.S. Person&rdquo; includes U.S. Citizen, Lawful Permanent Resident, Refugee, or Asylee.</div>

FLIGHT TEST ENGINEER - Contractor/Consultant

Aviation Institute of Maintenance

<div><div>Training Tomorrow's Technicians to Become Skilled, Employable and Essential.

About Us - Big Changes, Better Benefits - Join us today!
The Aviation Institute of Maintenance (AIM), established in 1969, is a premier institution dedicated to advancing the field of aviation maintenance through exceptional education and training. With 15 campuses nationwide, AIM is a cornerstone in the aviation industry, accounting for 20% of all students attending FAA-certified Airframe &amp; Powerplant (A&amp;P) schools across the country. Each year, AIM proudly contributes to the graduation of nearly one in four certified aircraft technicians in America.

At AIM, you'll become part of a dynamic team of educators and leaders, all united by a shared commitment to delivering top-notch training and ensuring student success. We are passionate about equipping the next generation of aircraft technicians with the skills and knowledge needed to excel in the aviation industry. If you are eager to make a meaningful impact and help shape the future of aviation maintenance, AIM offers a rewarding environment where your contributions will truly matter.</div><div>

Location: 420 Whitney Pl, Fremont, CA 94539

Compensation: Up to $42/hour + $5,000 Sign-on Bonus + $2,500 Relocation for qualified, out of area candidates.
<ul><li>Monday&ndash;Thursday: 7:00 AM &ndash; 4:00 PM</li>
<li>Friday: 8:00 AM &ndash; 5:00 PM</li>
</ul>
Evening Shift (Two Options):
<ul>
<li>Option 1: Monday&ndash;Thursday: 3:00 PM &ndash; 11:30 PM; Friday: 8:00 AM &ndash; 5:00 PM (Fridays flexible, as needed)</li>
<li>Option 2: Monday&ndash;Thursday: 1:30 PM &ndash; 11:30 PM</li>
</ul>
Join our team before July 1, 2026 and receive a $5000 sign-on bonus.

$2,500 Relocation for qualified candidates out of the area

Do you have a strong background in aircraft maintenance and knowledge that you love sharing? Are you ready to put down your wrenches and help others learn to use them? Do you enjoy mentoring and training others? If so, please apply!

Our new teacher training program will support you as you transition from aircraft maintenance expert to aircraft maintenance educator. We also have materials ready to help you brush up on the basics, if you'd like.

About the Role

We are seeking an experienced and dedicated Aircraft Mechanic Instructor to prepare students for successful careers in aircraft maintenance by delivering our FAA-aligned curriculum through high quality instruction, demonstrating hands-on techniques and fostering an engaging and supportive learning environment.

This is a chance to make a meaningful impact on the next generation of aviation professionals.

Key Responsibilities
<ul>
<li>Teach our FAA-aligned curriculum in a positive, supportive classroom environment that encourages participation and skill development</li>
<li>Support program leadership in the development and revision of high quality, accurate course materials</li>
<li>Record accurate attendance, grades, evaluations, and other required documentation</li>
<li>Notify leadership of any emerging concerns affecting student performance or classroom operations</li>
<li>Complete required training and participate in classroom observations and evaluations</li>
<li>Complete other tasks and projects assigned by Supervisor</li>
</ul>
Qualifications
<ul>
<li>Education
<ul><li>High School Diploma or GED</li>
<li>Associate degree in a related field preferred</li>
</ul></li><li>Experience
<ul><li>At least three (3) years of hands-on aircraft maintenance experience</li>
</ul></li><li>Skillset
<ul><li>Strong command of aircraft maintenance systems and procedures with a demonstrated commitment to continuous learning</li>
<li>Experience with and openness to learning Microsoft Office (Word, Excel, Outlook, SharePoint, Teams)</li>
<li>Flexibility to work outside scheduled hours as needed</li>
</ul></li><li>Licensure
<ul><li>FAA Airframe and/or Powerplant (A&amp;P) Mechanic Certificate</li>
</ul>
</li></ul>What We Offer

We are proud to offer a competitive compensation package that supports your personal and professional well-being. Full-time employees are eligible for:
<ul>
<li>401(k) with company match</li>
<li>Comprehensive health, dental, and vision insurance</li>
<li>Life insurance options</li>
<li>Paid parental leave</li>
<li>Paid time off (PTO) to promote work-life balance</li>
<li>Tuition reimbursement for continued education</li>
<li>Employee Assistance Program (EAP) for personal and professional support</li>
</ul>
We are committed to fostering a workplace that values integrity, growth, and student success.</div><div> 
AIM is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.</div></div>

Aircraft Mechanic - Instructor

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
We are looking for an experienced Sr. Affiliate Marketing Manager to join our Amazon Music team and help driving WW customer acquisition. You will define, execute, and measure Affiliate marketing from strategy to execution to drive scalable growth for the business. This marketing leader will be passionate about measuring ROI, as well as a thinking big to develop capabilities to optimize. This person will build highly impactful acquisition campaigns and test into white space opportunities. An entrepreneurial spirit, a creative mindset for pushing boundaries, and the ability to work effectively with a large number of partners and international stakeholders are some of the key skills we are looking for. 
 
Key job responsibilities 
<ul><li>Take a leadership role in the planning, management, and execution of all Amazon Music SEM campaigns, including but not limited to account setup, development and implementation of strategies, campaign structure, budget management, daily bidding and invoice management</li><li>Mentor team members to achieve targeted performance KPIs (CAC, conversion) including optimizations and campaign troubleshooting</li><li>Closely manage project plans, new build launch dates, and delivery timelines to support seasonal drops and initiatives</li><li>Manage relationship with bid management software provider and other partners to optimize campaigns and help inform their product roadmap based on needs, including rolling out new enhancements</li><li>Partner closely with cross-functional teams such as Marketing Analytics, Product, Finance, Engineering, and Growth to drive best practices, identify testing opportunities and develop roadmaps</li><li>Execute campaign optimization tactics (bidding, ad copy and landing page testing) to achieve spend efficiency and volume targets. Partner with local teams to define the test roadmap.</li><li>Audit and update existing data pipelines in collaboration with the Business Intelligence and Tech teams to ensure the highest level of data quality.</li><li>Launch new campaigns to support new product features (e.g. Podcast, Amazon Originals, Live Streams etc.)</li><li>Develop the strategy for channel growth in emerging markets.</li><li>Derive critical insights from data (front-end performance metrics from search engine vendors and back-end Amazon actions) and synthesize recommendations to deliver improvements to campaign performance.</li><li>Develop new strategies to drive increased acquisition through Amazon Music Unlimited, Amazon Music Prime and Amazon Music Free.</li><li>Partner with strategic cross-functional teams to support GTM plans for upcoming product launches</li><li>Develop and execute the affiliate marketing strategy to acquire new Amazon Music subscribers and users through partnerships</li><li>Identify, recruit, and onboard high-performing affiliate partners that align with the Amazon Music brand and customer base</li><li>Negotiate and manage affiliate program terms, commission structures, and campaigns with partners</li><li>Monitor affiliate program performance and optimize campaigns to maximize subscriber/user acquisition and revenue</li><li>Create compelling affiliate marketing assets, promotional materials, and toolkits to enable partners to effectively promote Amazon Music</li><li>Collaborate cross-functionally with the Amazon Music marketing, content, and product teams to integrate affiliate campaigns</li><li>Analyze affiliate program data to identify trends, insights, and opportunities for growth</li><li>Stay up-to-date on affiliate marketing best practices, tools, and industry developments</li></ul></div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>6+ years of professional non-internship marketing experience</li><li>Experience using data and metrics to drive improvements</li><li>Experience building, executing and scaling cross-functional marketing programs</li><li>6+ years of experience in affiliate marketing, partnership marketing, paid marketing or a related field.</li><li>Experience in advanced fraud detection mechanisms and tools</li><li>Experience with modern BI tools like Tableau, Google Analytics, Adobe Analytics, Amazon Quick Sight, or similar</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>8+ years in Affiliate Marketing managing acquisition marketing campaigns with an international scope for a direct-to-consumer subscription service or in the media &amp; entertainment industry.</li><li>Demonstrated high level leadership and communication (written and verbal) skills to drive recommendations. Ability to articulate tradeoffs, explain complex issues and communicate plans to senior executives</li><li>Ability to use data and metrics to back up assumptions, drive rationale, discover root causes and identify opportunities.</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, CA, Culver City - 125,400.00 - 169,600.00 USD annually 
USA, WA, Seattle - 125,400.00 - 169,600.00 USD annually</div>

Sr. Affiliate Marketing Manager , Amazon Music

First Choice Health

<div><div>CUSTOMER CARE REPRESENTATIVE I 
 
POSITION SUMMARY: 
The Customer Care Representative 1 provides courteous, accurate, and timely responses to routine employee benefits inquiries via phone, email, and chat from members and providers. This role involves handling standard inquiries and following up as needed, with support from senior representatives for complex issues. Bilingual proficiency (Spanish) is a plus. Individuals who thrive at First Choice Health exhibit the following success skills- Caring, Transparency, Collaboration, Relentlessness, and Innovation.</div><div>
This is a remote job that requires working hour from 6AM-6PM (8 hour shift). Preference location- Washington, Oregon, Alaska.</div><div> 
RESPONSIBILITIES:</div><ul><li>Phone and Queue Management: Handle all assigned routine inquiries regarding benefits, eligibility, claims, and provider/facility locations within the network.</li><li>Customer Assistance: Answer member and provider calls about employee benefits and eligibility, claims payment and processing status.</li><li>Issue Escalation: Route challenging or complex inquiries, especially emotional or difficult calls, to Customer Care Representative II or Senior.</li><li>Documentation: Log each customer interaction and resolution in the Customer Relationship Management (CRM) system and track action items related to the interaction as needed.</li><li>Standards and Compliance: Meet key performance indicators (KPIs) for response time, accuracy, and adherence to call schedules, while ensuring compliance with confidentiality guidelines for Protected Health Information (PHI).</li><li>Support and Teamwork: Support team goals by handling calls within the queue efficiently and escalating issues appropriately.</li><li>Chat Support: Manage one or more chat sessions at a time to assist with basic customer inquiries.</li></ul><div> 

QUALIFICATIONS: 
<ul><li>High School Diploma or equivalent.</li><li>2+ years in customer service or similar role, with experience in healthcare or insurance preferred.</li></ul></div><div> 

SKILLS: 
<ul><li>Has customer service phone skills.</li><li>Strong written and verbal communication skills and an empathetic approach to customer service.</li><li>Basic understanding of employee healthcare benefits and provider networks.</li><li>Effective time management, prioritization and multitasking skills</li><li>Competency with CRM systems, Google Workspace, and Microsoft Office Suite.</li><li>Ability to work collaboratively in a team and seek guidance as needed.</li></ul> 

PHYSICAL REQUIREMENTS: 
<ul><li>Ability to see and hear within normal ranges with or without aid.</li><li>Ability to bend, and move within normal ranges.</li><li>Ability to be stationary for long periods of time.</li><li>Finger and hand dexterity.</li><li>Able to lift a minimum of 10-20 pounds.</li></ul></div><div> 
ABOUT FIRST CHOICE HEALTH:</div><div> 
First Choice Health, headquartered in Seattle, WA, is a provider-owned healthcare organization offering employers a forward-thinking alternative to traditional health insurance. We have been serving employers of all sizes and across many industries with exceptional health benefits administration for over 35 years, providing unparalleled access to a growing number of clinically integrated networks (CIN) and a traditional PPO. Alongside our Employee Assistance Program (EAP) addressing mental health and work-life balance, our services collectively support members in every step of their healthcare journeys. 
At First Choice Health, we are proud to deliver the personalized, quality service our clients deserve, while reducing costs and keeping their members healthy. 
 
OUR PURPOSE, VALUES &amp; CULTURE: 
Uniting providers, employers, and individuals, we deliver sustainable solutions that elevate the health and care of our communities. 
 
CARE TRANSPARENT COLLABORATE RELENTLESS INNOVATE 
 
We strive to uphold the above values and take steps to cultivate our culture through each one. We work as a community, guided by our values and are unified in our mission to make healthcare access easier for everyone from all walks of life. Learn more about how we foster a culture of belonging.</div><div> 
At First Choice Health, we believe that a culture that fosters belonging- one that accept employees for who they are, nurtures creative thinking, and appreciates different perspectives drives our success. By cultivating an environment where every voice is valued, we empower our employees to bring their best selves to work, enable us to serve our clients and communities more effectively. We work as a community, guided by our values and are unified in our mission to make healthcare access easier for everyone from all walks of life. 
</div>
BENEFITS: 
FCH offers comprehensive benefits focused on supporting employee health, financial security, and work-life balance.<ul><li>
Health &amp; Insurance: Medical (HSA and PPO plans) and Vision coverage, Dental plan, employer-provided Life Insurance, and Short- &amp; Long-Term Disability coverage.</li><li>
Financial &amp; Retirement: Health Savings Account (HSA) with company contributions, Flexible Spending Account (FSA), 401(k) plan with an employer match, and discretionary Profit Sharing.</li><li>
Time Off &amp; Development: Paid Time Off (PTO) accrued based on tenure, Paid Holidays (including floating holidays and time for community service), and Tuition Reimbursement for continuing education.</li><li>
Support: Employee Assistance Program (EAP) for confidential professional counseling, and a Wellness program with rewards.</li></ul>
Note: Benefits are subject to change with or without notice.<div> 

PHYSICAL REQUIREMENTS: 
1. Ability to see and hear at normal levels with or without aid. 
2. Ability to sit for long periods of time. 
3. Finger and hand dexterity. 
4. Ability to bend and twist. 
Access to PHI: 
 
X Routine and limited and does not require manager approval - The duties of the 
position require routine contact with a limited set of PHI that does not require manager 
approval. Examples include claims adjudication. 
 
For California employees, please review Privacy Act: https://www.fchn.com/documents/fch/pdf/caprivacynoticeemployeesandapplicantsfina</div></div>

Customer Care Representative I

Boeing

<div>Seattle, Washington; Mesa, Arizona
Job ID JR2026504176 Category Business Support Services Role Type Hybrid Post Date Apr. 02, 2026<div> 
</div><div>Job Description
At Boeing, we innovate and collaborate to make the world a better place. We&rsquo;re committed to fostering an environment for every teammate that&rsquo;s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
The Boeing Company is looking for an Executive Office Administrator (EOA) to join their team in Mesa, AZ or Seattle, WA. This position will support the Boeing Enterprise AI &amp; Data Vice President/Chief AI &amp; Data Officer under Information Digital Technology &amp; Security (IDT&amp;S), and other executives directors within the Enterprise AI &amp; Data (EAI&amp;D) organization.
The ideal candidate has experience supporting executives with a high degree of professionalism and discretion, while also being proactive and demonstrating robust attention to detail, along with the ability to adjust priorities efficiently and effectively. The EOA will work in a fast paced and dynamic environment supporting calendar management, travel arrangements and expense reporting, logistical planning for internal and external events, and coordination with other senior executive offices across Boeing. The desired candidate must have strong interpersonal, organizational, collaborative, and time management skills. 

Position Responsibilities:<ul><li>
Establish and maintain effective working relationships with internal and external customers, co-workers and peers, while maintaining the highest level of confidentiality with sensitive information and while working under tight and often competing deadlines</li><li>
Prioritize and schedule senior executive-level employee time and availability with a strong focus on balancing meetings and opportunities for dedicated work</li><li>
Develop a clear understanding of business operations and strategic priorities to apply sound judgment when rescheduling or prioritizing meetings for executives</li><li>
Plan and implement logistics for senior executive-level internal and external events</li><li>
Coordinate and process domestic and international business travel arrangements, monitor travel logistics, generate expense reports, provide visibility of report status, and assist in reconciling corporate credit card charges and verify payments to ensure timely and accurate reimbursement</li><li>
Process and screen incoming and outgoing communications to ensure proper dissemination of information</li><li>
Communicate a wide variety of information with multiple audiences, both verbally and in writing</li><li>
Track and maintain information relevant to organizational operations and schedules</li><li>
Track and maintain designated conference room schedules for availability and efficient use of resources</li><li>
Coordinate with the appropriate focal(s) to support the acquisition and maintenance of resources, such as office supplies</li><li>
Provide guidance to less experienced employees</li></ul>
Basic Qualifications (Required Skills/Experience):<ul><li>
5+ years of experience supporting and engaging with organizational senior leadership and their teams to coordinate priority needs, support internal and external events, and provide effective travel arrangements when necessary</li><li>
5+ years of experience providing administrative support to multiple customers such as executives, managers, and staff members</li><li>
5+ years of experience managing executive schedules and calendars using Microsoft Outlook</li><li>
5+ years of experience with Microsoft Word, Excel, Outlook, and PowerPoint</li></ul>
Preferred Qualifications (Desired Skills/Experience):<ul><li>
Bachelor&rsquo;s degree or higher</li><li>
5+ years of experience in coordinating and processing travel arrangements, generating expense reports and reconciling corporate credit card charges</li><li>
5+ years of experience in a role which required strong interpersonal and communication skills</li><li>
Experience leveraging technology and business applications to manage and interpret data relevant to responsibilities for problem identification and resolution</li><li>
Experience using collaboration tools (e.g., Microsoft Teams)</li><li>
Experience building positive relationships with peers and leaders, collaborating effectively, and communicating clearly</li><li>
Experience acting as a liaison between executives and their support staff to ensure proper coordination and communication</li></ul>
Conflict of Interest:
Successful candidates for this job must satisfy the Company&rsquo;s Conflict of Interest (COI) assessment process.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay &amp; Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $72,250 - $104,650 

Applications for this position will be accepted until Apr. 09, 2026 

Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a &ldquo;U.S. Person&rdquo; as defined by 22 C.F.R. &sect;120.62 is required. &ldquo;U.S. Person&rdquo; includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift 

Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.</div></div>
 <div><h2 class="jobSectionHeader">Your Benefits</h2>
No matter where you are in life, our benefits help prepare you for the present and the future.
<ul><li><div>Generous company match to your 401(k).</div></li>
<li><div>Industry-leading tuition assistance program pays your institution directly.</div></li>
<li><div>Fertility, adoption, and surrogacy benefits.</div></li>
<li><div>Up to $10,000 gift match when you support your favorite nonprofit organizations.</div></li></ul> 

These programs are subject to eligibility requirements and other conditions, which may differ for employees of certain subsidiaries or business units, or union-represented employees depending on bargaining agreement terms. If this information conflicts with the program documents, the latter shall control. This material is informational only.</div>

Executive Office Administrator (EOA)

Expedia Group

<div>Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We&rsquo;re building a more open world. Join us.
Senior Product Manager, Lodging Connectivity
Introduction to the team:
The Lodging Connectivity team connects a broad range of global hotel and vacation rental inventory to Expedia Group through partnerships with software companies and advanced API technology. We are a passionate group of product managers who are customer‑ and partner‑focused, and dedicated to leading the hospitality industry in API connectivity innovation. We work closely with connectivity providers, channel managers, and suppliers to ensure our technology is robust, scalable, and easy for our software partners to adopt.
We are looking for an experienced Senior Product Manager to lead the strategy and execution of Lodging Connectivity&rsquo;s developer and testing tools platform, with a strong emphasis on AI‑powered experiences.
This role focuses on innovating and scaling the tooling that partners and developers use to build, test, and maintain high‑quality integrations with Expedia Group spanning APIs, SDKs, sandbox and certification environments. You will deeply understand the end‑to‑end developer journey and use AI to make it faster, safer, and more intuitive for partners to integrate and iterate.
You will work across product, engineering, data science, operations, and marketing teams as well as supply partners to ensure our tools not only meet market and developer needs, but consistently exceed them&mdash;reinforcing Expedia Group&rsquo;s leadership in connected lodging supply.
In this Role, You Will:
<ul><li>Define and own the product vision and strategy for Lodging Connectivity&rsquo;s developer and testing tools (portals, SDKs, sandboxes, certification frameworks, test harnesses, observability) to accelerate high‑quality partner integrations and connectivity outcomes.</li><li>
Shape an AI‑powered developer experience, identifying where generative AI and machine learning (e.g., code assistants, test generation, anomaly detection, intelligent documentation) can significantly improve developer productivity, integration quality, and time‑to‑value.</li><li>
Craft end‑to‑end developer experiences inspired by leading API and tooling platforms (e.g., clear onboarding journeys, quickstarts, SDKs, MCP, AI skills) so developers can self‑serve, test confidently, and ship integrations with speed, quality, and trust.</li><li>
Represent the voice of the developer and connectivity partner through all stages of the product lifecycle, from discovery and design to launch and iteration</li><li>
Own product requirements and portfolio trade‑offs, translating business and partner use cases into clear, testable specifications and sequencing work across multiple engineering teams and tool surfaces.</li><li>
Drive innovative product ideation by staying ahead of trends in developer tooling, testing, and AI</li><li>
Lead backlog prioritization and execution using defensible frameworks (e.g., impact/effort, ROI, risk, developer satisfaction), writing clear user stories and acceptance criteria, and ensuring shipped tools are robust, secure, observable, and easy to adopt.</li><li>
Use data and experimentation to guide decisions, defining and monitoring KPIs/OKRs such as developer onboarding time, integration success rate, test coverage and automation levels, incident rates, partner satisfaction, and API reliability.</li><li>
Collaborate with cross‑functional stakeholders (engineering, program management, support, account management, marketing, legal, compliance, data science) to align on strategy, manage dependencies, and deliver integrated solutions for partners.</li><li>
Communicate clearly and often, tailoring messages to technical and non‑technical audiences&mdash;whether you&rsquo;re reviewing payload designs and test strategies with engineers, discussing AI risk and governance with legal, or presenting tradeoffs to senior leaders.</li></ul>
Minimum qualifications:<ul><li>
Product management experience: Typically 6+ years in product management or a closely related role, with meaningful time operating at Senior PM level or equivalent, driving strategy and execution for complex technical products.</li><li>
Developer tools and testing experience: Proven experience owning or working very closely with developer platforms and testing tools such as developer portals, SDKs, certification testing or sandbox environments.</li><li>
AI product experience: Hands‑on experience building or integrating AI/ML‑powered capabilities (e.g., LLM‑based assistants, AI‑generated documentation or tests, anomaly detection) into developer or platform products, with an understanding of both opportunities and risks.</li><li>
API and platform fluency: Comfortable collaborating deeply with engineers; able to read and reason about API designs and payloads, understand common integration patterns, and debate tradeoffs across reliability, performance, and usability.</li><li>
Customer and partner centricity: Proven ability to represent external developers and partners in product discovery, prioritization, and design&mdash;balancing their needs with platform constraints and long‑term strategy.</li><li>
Data‑driven decision making: Experience using data, experimentation, and qualitative insights to prioritize work, measure impact, and iterate on features; confident working with product analytics, A/B tests, and operational metrics for APIs and tooling.</li><li>
Execution and collaboration: Strong track record of delivering outcomes in an agile environment, managing roadmaps across multiple teams, and collaborating effectively with engineering, program management, support, and commercial teams.</li><li>
Communication and influence: Excellent written and verbal communication skills, with the ability to simplify complex technical topics, build shared understanding, and influence stakeholders at multiple levels of the organization.</li><li>
Global and inclusive mindset: Comfortable working across multiple geographies and time zones, with a track record of fostering inclusive, collaborative working relationships.</li></ul>
Preferred qualifications:<ul><li>
Domain experience: Background in hospitality, travel, marketplaces, connectivity, or other supply‑driven businesses; familiarity with lodging or vacation rental connectivity is a plus.</li><li>
Integration and partner experience: Experience translating partner use cases into technical requirements, reviewing API and event designs, and providing feedback based on missing or unclear business needs.</li><li>
AI and platform ecosystem awareness: Understanding of the broader AI and developer ecosystem (MCP, AI skills, SDKs, popular CI/CD and testing frameworks) and how to leverage it to build a modern, compelling developer platform.</li></ul>
The total cash range for this position in Seattle is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual&rsquo;s knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee&rsquo;s passion for travel, we offer a wellness &amp; travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group's family of brands includes: Brand Expedia&reg;, Hotels.com&reg;, Expedia&reg; Partner Solutions, Vrbo&reg;, trivago&reg;, Orbitz&reg;, Travelocity&reg;, Hotwire&reg;, Wotif&reg;, ebookers&reg;, CheapTickets&reg;, Expedia Group&trade; Media Solutions, Expedia Local Expert&reg;, CarRentals.com&trade;, and Expedia Cruises&trade;. &copy; 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group&rsquo;s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you&rsquo;re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.</div>

Senior Product Manager

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