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analyst, customer insights & data analytics Jobs in Miami

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senior analyst, data science & revenue management Jobs in Miami

senior analyst, integrated planning Jobs in Miami

senior analyst, integrated planning

senior analyst data science revenue management

Xanterra

<b>Overview (Text Only):</b><br>
Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world. Our mission is to imagine and deliver personalized and immersive experiences 180 degrees from ordinary. We enrich people’s perspective through inspired travel.
<br><br>
<b>Our Mission:</b> We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
<br><b>Our Vision:</b> Enriching people’s perspective through inspired travel
<br><b>Our Values:</b> Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible
<br><br>
<b>Job Summary:</b><br>
The Senior Analyst, Data Science & Revenue Management, is a hybrid role that combines advanced analytics and data science with commercial decisionmaking in the cruise sector. This role spends approximately 65% of time applying analytics and data science to drive actionable business insights and 35% of time supporting revenue management functions (pricing, forecasting, deployment, and performance analysis). This individual will act as a bridge between business and data, translating commercial questions into analytical solutions and ensuring insights are practical, measurable, and adopted by stakeholders.
<br><br>
<b>Responsibilities (Text Only):</b><br>
Data Science & Analytics (approximately 65%)
<br><ul>
<li>Apply statistical analysis, forecasting techniques, and exploratory data analysis to business problems</li>
<li>Develop analytical models, dashboards, and tools to support revenue optimization</li>
<li>Implement and validate KPIs and measures on the centralized data model and semantic layer</li>
<li>Support validation and UAT of new data pipelines</li>
<li>Automate recurring analyses and reporting to improve efficiency and consistency</li>
<li>Validate data quality and ensure analytical outputs align with business reality</li>
<li>Communicate insights clearly through visualizations and executiveready summaries</li>
<li>Improve documentation and knowledge transfer for analytics consumers</li>
<li>Provide business intelligence through dashboards</li>
<li>Be an analytics partner for Accounting and Revenue translating business questions into analytical requirements and ensuring outputs align with approved definitions</li>
</ul>
Revenue Management (approximately 35%)
<br><ul>
<li>Support pricing, yield, and deployment decisions across itineraries, sailings, and cabin categories</li>
<li>Analyze booking trends, pickup, load factors, and revenue performance</li>
<li>Assist in demand forecasting, scenario analysis, and whatif modeling</li>
<li>Partner with commercial teams, as needed for to drive tactical and strategic decisions</li>
</ul>
<b>Qualifications (Text Only):</b><br>
<ul>
<li>5-8 years of data science, business intelligence, or revenue management experience</li>
<li>Bachelor’s degree in an analytical field (e.g. statisics, data science, revenue management)</li>
<li>Experience in Cruise, Travel, Hospitality, or transportation industry strongly preferred</li>
<li>Strong analytical, quantitative, and problem solving skills with a business mindset</li>
<li>Proficiency in analytical tools such as:</li>
<li>Python or R</li>
<li>SQL</li>
<li>BI and Data visualization (e.g. Power Bi, Tableau, etc)</li>
<li>Understanding of database structure and data management</li>
<li>Understanding of pricing, forecasting, and demand management concepts</li>
<li>Strong organization, technical aptitude, management and collaboration skills.</li>
<li>Ability to communicate complex analysis in clear, actionable terms</li>
</ul>
<b>Benefits:</b><br>
For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.
<br><br>
<b>EEO:</b><br>
Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Senior Analyst, Data Science & Revenue Management

Royal Caribbean Group

<div><div><div><div><div><div><b>Journey with us! </b>Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world</div><br>
<div></div>
<div>
The Royal Caribbean Group has an exciting career opportunity for a full time <b>Senior Analyst Revenue Planning </b>reporting to the <b>Manager Revenue Planning</b></div><br>
<div></div>
<div><b>
Position is onsite and based in Miami FL</b></div><br>
<div></div>
<div>
The Revenue Planning team is responsible for overseeing reporting forecasting and analytical functions for Royal Caribbean International Celebrity and Silversea brands Key responsibilities include forecasting cruise revenues and customer deposit cashflows providing senior management with analysis summarizing business conditions and involvement in quarterly Earnings Call preparations The Senior Analyst will have consistent interactions with senior leadership in regularly preparing ad-hoc statistical analyses on varied topics including business conditions demand trends and pricing trends The Senior Analyst is expected to provide clear and data-supported recommendations for future opportunities and changes in strategy based on analyses Additionally the Senior Analyst will be responsible for providing senior leadership and CFO weekly business updates of any risk/opportunity to the forecast including trend analysis and change in behavior</div><br>
<div></div>
<div><b>
Essential Duties and Responsibilities:</b></div><br>
<div></div>
Serve as a key contributor in the development of ticket shipboard and other auxiliary revenue forecasts in excess of $12 billion which directly influences external financial guidance and reporting<ul>
Provides weekly updates to CFO on any risk/opportunity to the Forecast/Plan inclusive of Net Ticket Revenue Shipboard Revenue and Other Revenue including any new trend analysis and changes in behavior
Manage and serve as subject matter expert for monthly Customer Deposit forecast and modeling (over $12B in collections annually) and monthly results accuracy reporting This includes a complex forecast process managing and evaluating accuracy and managing relationships with internal partners (RMDS and Corporate planning) to align on forecast accuracy and model enhancements This forecast is a key input of our corporate liquidity forecast which guides financing decisions
Prepare numerous analyses schedules and presentations in preparation for the quarterly earnings calls quarterly review decks Board of Directors presentations Executive Committee meetings and other senior leadership presentations
Regularly prepare detailed ad-hoc statistical analyses on varied topics including business conditions demand trends and pricing trends
Continuously search for potential business improvements revenue opportunities and efficiency gains - develop implement and lead projects that capture such opportunities
Provide ongoing support coaching and guidance to the team of analysts in all aspects of revenue management and financial analysis
Work alongside RM Development and Systems and Data Visualization teams to develop and improve revenue tools and PowerBI Dashboards with the goal of facilitating better decision making reporting and forecasting and additional automation
Manage relationships with Revenue Management Corporate Planning Treasury and other areas in order to ensure financial data is effectively communicated and understood<br>
</ul>
<div></div><div><b>Qualifications Knowledge and Skills:</b></div><br>
<div></div>
Bachelor&rsquo;s degree in Finance or Accounting<ul>
</ul>CPA/MBA preferred<ul>
</ul>Three or more years work experience in an analytical field<ul><li>
</li>Advanced Excel and PowerPoint skills<li>
</li>Familiarity with revenue management concepts and demonstrated aptitude for problem solving<li>
</li>Demonstrated ability to organize analyze and interpret large and complex volumes of data to deliver useful insights to peers and senior leadership<li>
</li>Superior skills in Excel Powerpoint Hyperion and Essbase/EPM<li>
</li>Ability to logically structure complex quantitative analyses<li>
</li>Ability to communicate clearly and effectively to business and technical audiences in both spoken and written formats<li>
</li>Attention to detail required<li>
</li>Ability to manage multiple projects and responsibilities independently on an ongoing basis and exemplify strong time-management skills<li>
</li>Demonstrated ability to develop and deliver high quality clear and concise presentations required Ability to be a storyteller to get across the &ldquo;why&rdquo; and not only just the &ldquo;what&rdquo;<li>
</li>Excellent interpersonal skills and demonstrated maturity<li>
</li>Ability to teach and coach a team of analysts</ul><br>
<div></div>
<div><b>
We know there's a lot to consider</b> As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon!</div><br>
<div></div>
<div><b><i>
The position is not eligible for work authorization sponsorship</i></b></div>
<div><i>
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment</i></div><br>
</div></div></div></div><p><br>
<b>Nearest Major Market: </b>Miami</p></div>

Senior Analyst, Revenue Planning

<b>Overview (Text Only):</b><br>
Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world. Our mission is to imagine and deliver personalized and immersive experiences 180 degrees from ordinary. We enrich people’s perspective through inspired travel.
<br><br>
<b>Our Mission:</b> We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
<br><b>Our Vision:</b> Enriching people’s perspective through inspired travel
<br><b>Our Values:</b> Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible
<br><br>
<b>Job Summary:</b><br>
We are seeking an Analyst – Customer Insights & Data Analytics to join our Revenue Management team! This Analyst role is responsible for transforming data into actionable insights that support vacation planning, customer demand, and commercial decisionmaking. This role sits within a centralized team of Data Analysts and Data Scientists, sharing common data assets, tools, and standards, while maintaining a dedicated partnership with the Vacation Planning team. The ideal candidate has a strong data analytics or data science background, is comfortable working with business stakeholders, and excels at turning complex data into clear, decisionready insights. This role is crucial in driving data-informed and AI augmented decision-making across inbound, outbound, and onboard service & sales operations. The individual will also have projects related to data science structure and analytics automation.
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<b>Responsibilities (Text Only):</b><br>
Business Intelligence, Data Science, & Analytics
<br><ul>
<li>Apply statistical analysis, forecasting techniques, and exploratory data analysis to business problems</li>
<li>Develop analytical models, dashboards, and tools to support revenue optimization</li>
<li>Design, build, and maintain dashboards, reports, and selfservice analytics to support business decisionmaking</li>
<li>Analyze customer behavior, booking patterns, preferences, and trends related to vacation planning</li>
<li>Translate business questions into analytical approaches and data requirements</li>
<li>Ensure data accuracy, consistency, and alignment with enterprise metrics and definitions</li>
<li>Automate recurring reports and analyses to improve efficiency and scalability</li>
<li>Validate data quality and ensure analytical outputs align with business reality</li>
<li>Communicate insights clearly through visualizations and executiveready summaries</li>
<li>Improve documentation and knowledge transfer for analytics consumers</li>
</ul>
Vacation planning support
<br><ul>
<li>Act as a primary analytics partner to the Vacation Planning team.</li>
<li>Support planning, forecasting, and performance analysis related to vacation products, itineraries, destinations, and customer journeys.</li>
<li>Provide insights into demand drivers, conversion, customer engagement, product performance, and incentive payments.</li>
<li>Assist with adhoc analysis, presentations, and executive summaries for planning and commercial reviews.</li>
<li>Proactively identify opportunities to improve planning decisions through data.</li>
<li>Leverage AI tools and advanced analytics to uncover customer behavior patterns, booking trends, and revenue opportunities.</li>
<li>Develop customer insights frameworks that translate raw data into meaningful, actionable business recommendations.</li>
<li>Deliver proactive, forward-looking insights (not just retrospective reporting), including predictive indicators for sales performance, staffing needs, and guest demand.</li>
<li>Integrate AI capabilities into dashboards (e.g., trend detection, anomaly alerts, next-best-action recommendations).</li>
<li>Continuously evolve dashboards to include predictive analytics, scenario modeling, and automated insights generation.</li>
<li>Train team leads, supervisors, and managers on how to interpret dashboard and leverage insights.</li>
</ul>
<b>Qualifications (Text Only):</b><br>
<ul>
<li>Minimum of 3-5 years of data science, business intelligence, or vacation planning / call center experience</li>
<li>Bachelor’s degree in an analytical field (e.g. statisics, data science, data analytics)</li>
<li>Experience in Cruise, Travel, Hospitality, or transportation industry strongly preferred</li>
<li>Experience in a sales environment or call center beneficial but not required</li>
<li>Strong analytical, quantitative, and problem solving skills with a business mindset</li>
<li>Proficiency preferred in analytical tools such as:</li>
<li>Python or R</li>
<li>SQL</li>
<li>BI and Data visualization (e.g. Power Bi, Tableau, etc)</li>
<li>Understanding of database structure and data management</li>
<li>Understanding of forecasting and demand management concepts</li>
<li>Strong organization, technical aptitude, management and collaboration skills.</li>
<li>Ability to communicate complex analysis in clear, actionable terms</li>
</ul>
<b>Benefits:</b><br>
For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.
<br><br>
<b>EEO:</b><br>
Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Analyst, Customer Insights & Data Analytics

Independent Living Systems, llc

<div><p>We are seeking a Configuration Analyst to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.</p><p><b>
About the Role:</b></p><p>
The Configuration Analyst in the Health Care Services industry plays a critical role in ensuring that healthcare software systems and applications are accurately configured to meet organizational needs and regulatory requirements. This position involves analyzing system configurations, identifying areas for improvement, and implementing changes that enhance operational efficiency and data integrity. The analyst collaborates closely with clinical, administrative, and IT teams to tailor configurations that support member care workflows and compliance standards. By maintaining detailed documentation and performing rigorous testing, the Configuration Analyst ensures that system updates and new implementations function seamlessly within the healthcare environment. Ultimately, this role contributes to the delivery of high-quality healthcare services by optimizing the technological infrastructure that supports clinical and administrative processes.</p><p><b>
Minimum Qualifications:</b></p><ul><li>
High School diploma or GED required</li><li>
Minimum two (2) years' experience as a medical Senior Claim Examiner, Call Center Advocate, Business Analyst or Trainer</li><li>
Medicare and Medicaid reimbursement methodologies including APR DRG / Exempt Units/ APG /RBRVS / APC.</li></ul><p><b>
Preferred Qualifications:</b></p><ul><li>
Associate's degree in health care or related fields</li><li>
Knowledge of UB04 / CMS1500 claims, ICD-10 /Revenue/ CPT / HCPCS diagnosis and procedure coding, claim adjudication processes, EDI and OCR claim submission</li><li>
Certification in Health IT or related fields (e.g., Certified Professional in Healthcare Information and Management Systems - CPHIMS).</li><li>
Knowledge of data analytics and reporting tools used in healthcare settings.</li><li>
Familiarity with project management methodologies and tools.</li><li>
Experience in training and supporting end-users in healthcare technology environments.</li></ul><p><b>
Responsibilities:</b></p><ul><li>
Claims testing and processing including claim adjustments, as well as providing support and education to the staff as necessary.</li><li>
The incumbent will troubleshoot and resolve provider records to support the claims operation.</li><li>
Process claims in accordance with corporate policies and procedures and state regulations.</li><li>
Review and analyze a variety of claim samples including auto-adjudicated claims to assure pricing per contractual agreement, negotiated rate or to Medicaid and Medicare rates.</li><li>
Provide consistent feedback to Management in timely manner both individually and collectively.</li></ul></div><p></p>

Configuration Analyst

<div><div><div><div><div><div><b>Journey with us! </b>Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world</div><br>
<div></div>
<div>
The Royal Caribbean Group has an exciting career opportunity for a full time <b>Senior Analyst Pricing Systems &amp; Operations </b>reporting to the <b>Lead Pricing Promotions &amp; Revenue Operations</b></div><br>
<div></div>
<div><b>
Position is onsite and based in Miami FL</b></div><br>
<div></div>
<div>
Responsible for the technical implementation of pricing programs for the Royal Caribbean brand Collaborates closely with the Promotions Strategy team and the Revenue Management Product Teams to design and develop pricing initiatives Ensures all pricing is accurately and effectively reflected within the reservation system Oversee pricing setup and maintenance in the Reservation System driving efficiencies and developing technical solutions that address end‑user needs improve productivity and scale to support the brand&rsquo;s significant capacity growth</div><br>
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<div><b>
Essential Duties and Responsibilities:</b></div><br>
<div></div>
Support the implementation of growth initiatives by coordinating with key stakeholders including Sales Marketing Trade Support &amp; Services Reservations Hotel Operations<ul><li> and Legal</li>
Partner with Sales Marketing Trade Support<li> and Air/Sea teams to plan and coordinate strategies that enhance future revenue performance</li>
Manage and execute the business plan by reviewing strategy effectiveness and current demand including analyzing micro economic trends competitive dynamics<li> and broader industry shifts to develop appropriate action plans for assigned inventory</li>
Communicate on current business environment market trends and strategic direction for assigned products to Sales Marketing International offices<li> and Fleet Operations</li>
Maintain optimize and develop analytical tools that support understanding of demand trends booking curves and segment behaviors<li> while identifying process improvements and operational efficiencies</li>
<li>Create new promotional tools and capabilities that enable Revenue Management teams to more effectively manage performance and react to market conditions</li>
Oversee the daily and weekly updates of promotion management tools used by Revenue Management teams to ensure accuracy usability<li> and alignment with current strategies</li>
Lead projects through their full lifecycle including gathering strategic business requirements performing data analysis and interpretation<li> and presenting key findings and actionable recommendations to leadership</li>
Support ongoing revenue driving initiatives&mdash;such as stateroom categorization non-refundable deposits cancellation and change fees<li> and pricing architecture&mdash;to maximize incremental revenue opportunities</li>
Monitor business performance through the development of business intelligence reports that assess current results identify risks<li> and support achievement of year end forecasts</li>
Perform additional duties as assigned<li> This job description is not intended to be an exhaustive list of responsibilities; employees may be required to perform other job related tasks as needed</li></ul><br>
<div></div>
<div><b>
Qualifications Knowledge and Skills:</b></div><br>
<div></div>
Bachelor&rsquo;s degree from a four‑year college university<ul><li> or technical school; or three to five years of related experience and/or training; or an equivalent combination of education and experience</li>
</ul><ul><li>Extensive knowledge of the AS/400 system</li>
Strong technical skills including proficiency in Brio Excel<li> and Access</li>
Ability to read analyze and interpret business publications professional journals technical documentation<li> and governmental regulations</li>
Strong written communication skills with the ability to prepare reports business correspondence<li> and procedure manuals</li>
Effective verbal communication skills with the ability to present information and respond to questions from managers clients customers<li> and general audiences</li>
Strong quantitative skills including the ability to calculate discounts interest commissions proportions percentages and basic geometric concepts (eg area circumference<li> volume)</li>
<li>Ability to apply concepts of basic algebra and geometry to real‑world scenarios</li>
Strong problem‑solving abilities<li> including handling practical problems and working with a variety of variables where limited standardization exists</li>
Ability to interpret and follow instructions delivered in written oral diagrammatic<li> or schedule formats</li></ul><br>
<div></div>
<div><b>
We know there's a lot to consider</b> As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon!</div><br>
<div></div>
<div><b><i>
The position is not eligible for work authorization sponsorship</i></b></div>
<div><i>
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment</i></div><br>
</div></div></div></div><p><br>
<b>Nearest Major Market: </b>Miami</p></div>

Senior Analyst, Pricing Systems & Operations

<div><p>We are seeking a Business Analyst to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations</p><p><b>
About the Role:</b></p><p>
The Business Analyst in the Health Care Services industry plays a critical role in bridging the gap between business needs and technology solutions. This position is responsible for thoroughly analyzing current business processes, identifying areas for improvement, and defining clear business requirements to support strategic initiatives. As a Business Analyst, you will be responsible for analyzing business requirements, identifying gaps, and providing analytical solutions to improve business processes. Your end goal will be to ensure that our organization operates efficiently and effectively. You will work closely with stakeholders to gather business requirements, create process maps, and facilitate process improvements. Your work will be critical in ensuring that our organization meets its goals and objectives.</p><p><b>
Minimum Qualifications:</b></p><ul><li>
Associate&rsquo;s degree in Business Administration, Computer Science, or related field</li><li>
2+ years of experience in business analysis</li><li>
Experience in gathering business requirements, process mapping, and data cleansing</li><li>
Proficiency in Microsoft Visio</li><li>
Strong analytical thinking and a proactive approach to problem-solving</li><li>
Relevant experience may substitute for the educational requirement on a year-for-year basis</li></ul><p><b>
Preferred Qualifications:</b></p><ul><li>
Bachelor's degree in Business Administration, Computer Science, or related field</li><li>
Experience in the Health Care Services industry</li><li>
Certification in Business Analysis</li></ul><p><b>
Responsibilities:</b></p><ul><li>
Analyze business requirements and identify gaps to provide analytical solutions</li><li>
Work closely with stakeholders to gather business requirements</li><li>
Create process mapping and perform data cleansing</li><li>
Facilitate process improvement activities, including process automation to ensure that systems and applications meets business requirements</li><li>
Collaborate with cross-functional teams to implement process improvements</li></ul></div><p></p>

Business Analyst

<div><div><div><div><div><div><b><i>This position is on &ndash; site in our Royal Caribbean Headquarters Miami 1050</i></b></div><br>
<div></div>
<div>
The <b>Senior Integrated Planning Analyst</b> plays a critical role in supporting the Product Development team at Celebrity Cruises by utilizing data analysis market insights and strategic evaluations to drive integrated planning decisions across the entire product development lifecycle This role focuses on delivering actionable insights optimizing processes and ensuring alignment with strategic objectives to support the successful execution of new products and experiences The Senior Integrated Planning Analyst collaborates with cross-functional teams to track project performance mitigate risks and enhance planning effectiveness while working closely with senior leadership to ensure that projects are on time within scope and meet business goals</div><br>
<div></div>
<p><b>
Position Overview</b></p>
<div>
The Senior Integrated Planning Analyst reports to the <b>Manager of Integrated Planning</b> (or Senior Manager depending on the team structure) This role collaborates with other senior leaders in Product Development and works closely with project managers stakeholders and functional teams across the organization The Senior Integrated Planning Analyst is expected to lead key planning initiatives manage project timelines and risks and contribute to the continuous improvement of the integrated planning function</div><br>
<p></p>
<p><b>
Key Responsibilities</b></p>
<ul>
<li><b>Data Analysis: </b>Collect and analyze data from various product development initiatives such as market research customer feedback financial performance and project metrics</li>
<li><b>Reporting:</b> Prepare detailed reports and dashboards for senior management providing insights and recommendations on how to optimize integrated planning efforts and product development processes</li>
<li><b>Reporting:</b> Develop and maintain performance metrics and KPIs to track the success of new products ensuring alignment with broader organizational goals</li>
<li><b>Presentations:</b> Use advanced data visualization tools (eg Excel Power BI Tableau) to present complex data in an accessible format for stakeholders at all levels</li>
<li><b>Strategic Insights &amp; Market Analysis: </b>Conduct thorough market research and competitor analysis to identify trends customer behavior and opportunities for product innovation that inform the integrated planning process</li>
<li><b>Analysis:</b> Assess customer feedback industry reports and sales data to identify gaps or areas for improvement in the product portfolio</li>
<li><b>Integrated Planning Execution &amp; Project Coordination: </b>Collaborate with the Integrated Planning Manager and other team members to develop integrated project schedules milestone plans and action items for assigned projects
</li><li><b>Action Management:</b> Maintain an up-to-date action log ensuring that all tasks risks and milestones are tracked and properly documented</li>
<li><b>Timelines:</b> Ensure that project timelines are met by proactively identifying any roadblocks or delays and coordinating with project teams to adjust plans or resources accordingly</li>
<li>Support the implementation of <b>standard operating procedures (SOPs)</b> ensuring that best practices in integrated planning are applied across all product development projects</li>
<li><b>Stakeholder Management &amp; Cross-Functional Collaboration: </b>Work closely with various departments including Product Development Marketing Operations and Supply Chain to ensure alignment and collaboration across integrated planning efforts</li>
<li><b>Meeting Management:</b> Support the coordination of meetings with key stakeholders (eg project reviews executive steering committees) by preparing agendas collecting data and following up on action items</li>
<li><b>Risk Management &amp; Issue Resolution: </b>Identify risks and issues related to project timelines resource allocation and budget and work with teams to develop and implement mitigation plans</li>
<li><b>Executive Reporting &amp; Communication: </b>Assist in preparing executive-level reports and presentations that summarize the status of product development projects risks and key milestones</li>
<li>Provide recommendations to senior management on how to adjust or realign plans based on project performance or external factors</li>
<li><b>Continuous Improvement &amp; Process Optimization: </b>Support the ongoing refinement of integrated planning frameworks leveraging industry best practices and internal feedback to ensure alignment with organizational goals</li>
<li><b>Knowledge Management &amp; Documentation: </b>Oversee the documentation of key project decisions action items and insights to ensure transparency and that all relevant information is available to stakeholders across the team</li>
Ensure that all project materials such as status reports meeting minutes and planning documents<li> are properly organized and easily accessible for future reference</li>
</ul><ul><li><b>Project Meetings:</b> Schedule and lead regular project team meetings or stand-ups to review status address roadblocks and synchronize efforts Prepare agendas to cover all pertinent updates (Operational Excellence) and ensure meetings stay focused
</li><li><b>RFP and Vendor Coordination:</b> Track the progress of RFPs and vendor selection: note key dates such as RFP release proposal due date vendor presentations and contract award
</li><li><b>Process Improvements:</b> Contribute to refining these processes by providing feedback on what is or isn&rsquo;t working at the execution level
</li><li><b>Post-Launch Reviews:</b> Analyze these results to recommend improvements or corrective actions and feed insights back into planning for future projects</li>
<li><b>Cross-Functional Stakeholder Liaison:</b> Facilitate regular cross-functional check-ins or workshops to discuss progress surface issues and maintain alignment among all parties
</li></ul><ul><li><b>Sign-Off Process:</b> Ensure that <b>formal sign-off documents</b> design approvals change logs and lessons learned from each project are documented and stored for future reference</li></ul><br>
<p></p>
<p><i>
Performs other duties as required This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position Employees will be required to perform any other job-related duties assigned by their supervisor or management</i></p><br>
<p></p>
<p><b>
Qualifications and Education</b></p>
Bachelor&rsquo;s degree in Business Project Management Hospitality Management Product Development<ul><li> or a related field (master&rsquo;s degree preferred)</li>
Minimum of 1 to 3 years of experience in project management product development innovation or operations ideally within the travel hospitality<li> or cruise industries</li>
Basic understanding of the business context of projects &ndash; how guest experience operational feasibility<li> and return on investment considerations play into product development</li>
Proficiency in creating and managing schedules tracking tasks and coordinating teams Familiarity with project management and collaboration software is required (for example experience with Asana Jira Microsoft Project Trello<li> or similar tools to manage tasks and timelines)</li>
<li>Comfortable navigating ambiguous situations and making data-driven decisions</li>
Strong problem-solving strategic thinking<li> and decision-making abilities</li>
Ability to thrive in a fast-paced<li> dynamic environment and manage multiple projects simultaneously</li>
<li>Understanding of performance management frameworks and employee engagement strategies</li>
<li>Data-driven mindset with the ability to analyze metrics and make informed decisions</li>
<li>Confidence in asking questions or seeking clarification to prevent misunderstandings</li>
A passion for innovation<li> with a creative mindset to find better ways of working and delivering value</li>
<li>Ability to travel up to 30% of the time</li></ul><br>
<p></p>
<p><b>
Financial/Quantitive Responsibilities</b></p>
Involvement in projects over $5 Billion in capital projects<ul><li>
</li>Ensuring that capital projects stay within budget each project changing from $100M to $1B<br>
</ul>
<p></p><p><b>Internal/External Relationships</b></p>
<p>
Internal: Hotel Operations Newbuild Supply Chain Human Resources Brand Strategy Product Strategy Deployment Destination Development Shared Services &ndash; Supply Chain Government Relations Public Relations Corporate Communications Risk Management Legal Audit Compliance</p><br>
<p></p>
<p><b>
Physical Requirements</b></p>
<p>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Must be able to travel to various destinations globally Must be able to prepare and present oral presentations Must be available beyond the framework of the normal workday for meetings presentations programs etc</p><br>
<p></p>
<p><b>
Working conditions</b></p>
<p>
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position Employees will be required to perform any other job-related duties assigned by their supervisor or management This position typically operates in a standard office environment with occasional travel for team-building activities training sessions or conferences Flexibility in hours may be required to accommodate team needs and initiatives</p><br>
<p></p>
<p><b><i>
We know there's a lot to consider</i></b><i> As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group
</i></p><p><i>It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment</i></p><br>
</div></div></div></div><p><br>
<b>Nearest Major Market: </b>Miami</p></div>

Senior Analyst, Integrated Planning

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