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senior analyst

Cartona

<div>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 The Senior Performance Analyst analyzes trends, creates visual reports, and identifies improvement opportunities. They model scenarios for forecasts using tools like SQL, Tableau, and Excel, with Python as a plus. The role involves collaborating with teams to provide data insights.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist, take forward and influence the strategy as determined by the head of performance analysis, including data implementation.
  </li>
  <li>
   Inputting performance forecasts and targets for business cases through scenario modeling.
  </li>
  <li>
   Proactively share knowledge and promote a data-driven culture, as a leader in the community.
  </li>
  <li>
   Understand and help teams to apply a range of techniques to analyze data and provide insight.
  </li>
  <li>
   Lead the development of performance measurement frameworks including Key Performance Indicators (KPIs).
  </li>
  <li>
   Develop advanced SQL queries and dashboards.
  </li>
  <li>
   Own performance projects to enhance the company KPIs.
  </li>
  <li>
   Lead assigned performance associates and analysts.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Computer Science, Computer Engineering
  </li>
  <li>
   2-4 years of experience in technical data analysis
  </li>
  <li>
   Experience in Tableau, Power BI or any data visualization tool is required
  </li>
  <li>
   Microsoft Excel, SQL, Google Spreadsheets Efficiency is required
  </li>
  <li>
   Very good attention to detail
  </li>
  <li>
   Willingness to go the extra mile and can do attitude
  </li>
 </ul>
</div>


Senior Performance Analyst

Agoda

<div>
 <strong>
  About Agoda
  <br/>
  <br/>
 </strong>
 At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
 <br/>
 <br/>
 Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
 <br/>
 <br/>
 No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you&rsquo;re ready to begin your best journey and help build travel for the world, join us.
 <br/>
 <br/>
 <strong>
  THIS ROLE IS BASED IN BANGKOK, THAILAND (WITH RELOCATION PROVIDED)
  <br/>
  <br/>
  Location: Bangkok, Thailand (*Not open for remote work)
  <br/>
  <br/>
 </strong>
 <strong>
  Get to Know our Team:
  <br/>
  <br/>
 </strong>
 As part of the Supply Analytics, you will be responsible for identifying new partners and opportunities, cultivating a relationship with them, and working together with them to deliver the best outcome for our end customers. You would also be responsible with managing the day-to-day interaction with the partner and working closely with other teams within Agoda to ensure the partners needs are met.
 <br/>
 <br/>
 We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda&rsquo;s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.
 <br/>
 <br/>
 <strong>
  The Opportunity:
  <br/>
  <br/>
 </strong>
 As a Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda.
 <br/>
 <br/>
 <strong>
  In this Role, you&rsquo;ll get to
 </strong>
 :
 <br/>
 <br/>
 <ul>
  <li>
   Translate internal briefs into analytical projects (to include refining the initial brief and asking the &lsquo;right questions&rsquo;, working through potential hypotheses and storyboarding the output)
  </li>
  <li>
   Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.
  </li>
  <li>
   Proactively identify opportunities for growth within supply and the wider business.
  </li>
  <li>
   Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply.
  </li>
  <li>
   Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence.
  </li>
  <li>
   Automate manual operational processes and present back on time savings gained through modernization of business operations
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What you&rsquo;ll Need to Succeed
 </strong>
 :
 <br/>
 <br/>
 <ul>
  <li>
   At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BI
  </li>
  <li>
   Advanced working knowledge and hands-on experience in SQL
  </li>
  <li>
   Strong knowledge and hands-on experience in data visualization tools such as Tableau (preferably)
  </li>
  <li>
   Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R)
  </li>
  <li>
   Bachelor&rsquo;s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
  </li>
  <li>
   A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.)
  </li>
  <li>
   Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite.
  </li>
  <li>
   Experience in conducting A/B testing experimentation
  </li>
  <li>
   Strong experience in finding data insights and provide business recommendation to the business
  </li>
  <li>
   A hacker&rsquo;s mindset &ndash; the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping.
  </li>
  <li>
   Excellent communicator with superior written, verbal, presentation and interpersonal communication skills.
  </li>
  <li>
   Data driven in both decision making and performance measurement.
  </li>
  <li>
   Extreme comfort in ambiguous, fast-paced environment.
  </li>
  <li>
   Ability to multi-task, prioritize and coordinate resources.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  It&rsquo;s Great if you Have:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
  </li>
  <li>
   Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience.
  </li>
  <li>
   Asian market experience.
  </li>
  <li>
   Travel industry / e-commerce / tech / consulting experience.
   <br/>
   <br/>
  </li>
 </ul>
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 <br/>
 <br/>
 <strong>
  Discover More About Working At Agoda
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Agoda Careers https://careersatagoda.com
  </li>
  <li>
   Facebook https://www.facebook.com/agodacareers/
  </li>
  <li>
   LinkedIn https://www.linkedin.com/company/agoda
  </li>
  <li>
   YouTube https://www.youtube.com/agodalife
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Equal Opportunity Employer
  <br/>
  <br/>
 </strong>
 At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person&rsquo;s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
 <br/>
 <br/>
 We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
 <br/>
 <br/>
 <strong>
  Disclaimer
  <br/>
  <br/>
 </strong>
 We do not accept any terms or conditions, nor do we recognize any agency&rsquo;s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
</div>


Senior Analyst (Supply Analytics, Bangkok-based, Relocation provided)

البنك التجاري الدولي

<div></div><div><div>Description<div></div><p><br>
1. Design, Implement &amp; maintain Cloud Security Measures for public/private Cloud Infrastructure Platforms. This includes Securing Virtual Machines, storage Systems, Networks or Cloud Resources.
</p><p>2. Develop and maintain security baselines for all information systems and ensure regular maintenance and update of all baselines inventory bank wide.</p>
<p>
3. Perform regular baseline scans or reviews as applicable to ensure compliance with the developed security baselines and follow up on mitigating the identified gaps/findings</p>
<p>
4. Support the implementation of the different security projects and initiatives through defining the necessary security requirements in full alignment with the security policies and industry requirements.</p>
<p>
5. Contribute to the design and implementation of security controls &amp; technologies including but not limited to firewalls, intrusion detection/prevention systems, access controls and cryptographic mechanisms to strengthen the bank security posture</p>
<p>
6. Conduct comprehensive reviews for security controls &amp; configurations in alignment with Banks&rsquo; policy, compliance &amp; regulation mandates and industry best practices</p>
<p>
7. Effectively participate in the change and release management process to ensure adequate security controls are applied before go-live</p>
<p>
8. Review and approve access control requests over different technology platforms/ and network security infrastructure to ensure adequate application of the approved security policies (e.g., Firewall rules change review).</p>
<p>
9. Participate in the new server provisioning process to ensure conducting the needed security checks and ensure closure of any identified gaps before production deployment.</p>
<p>
10. Ensure proper management and enforcement of privileged accounts over different technology layers (Operating System, Database, Application) including account designation, and implementation of privileged access control requirements.
</p><p>11. Review and approve privileged access related requests including but not limited to (generic accounts creation, PAM access, access to existing accounts, etc.).
</p><p>12. Assess and provide recommendations for IT &amp; Cyber security policy deviation requests and ensure proper tracking of the same.</p><div><br>
</div></div><div>
Qualifications<div></div><p><br>
Qualifications &amp; Experience</p>
<p>
&#61607; Bachelor's degree in Computer Science, Information Security, or a related field. A master's degree is preferred.
&#61607;</p> <p>3-5 (5-8 for the senior) years of proven experience in security domains</p>
<p>
&#61607; Strong knowledge of Operating Systems Principals, secure design principles, and common security vulnerabilities</p>
<p>
&#61607; Has strong technical experience and knowledge of several cyber security technologies including firewalls, IDS/IPS, DLP, End Point Security, Data Encryption, Database Security, Web/Email Filtering vulnerability scanners, code analysis tools, etc.</p>
<p>
&#61607; Knowledge of industry regulations and standards such as CIS benchmark, ISO 27001, NIST, OWASP, etc.</p>
<p>
&#61607; Experience conducting security assessments, vulnerability testing, and risk assessments.</p>
<p>
Mandatory Certification:</p>
<p>
&#61607; CISSP</p>
<p>
&#61607; CCSP or CCSE</p>
<p>
&#61607; Technical Certification ex. Cisco, Palo Alto, F5, etc.</p>
<p>
Recommended Certification:</p>
<p>
&#61607; CISM</p>
<p>
&#61607; CSSLP</p>
<p>
&#61607; CEH</p>
<p>
&#61607; Security+</p>
<p>
&#61607; GIAC Certificates</p>
<p>
Skills</p>
<p>
&#61607; Strong communication and presentation skills</p>
<p>
&#61607; Strong problem-solving and analytical skills</p>
<p>
&#61607; Proficient verbal and written English</p>
<p>
&#61607; Time Management skills</p><div><br>
</div></div><div>
Primary Location: Egypt-Giza-SMART VILLAGE BLDG. 3</div><div>
Job: Back Office</div><div>
Organization: FINANCE, STRATEGY, OPERATIONS &amp; TECHNOLOGY</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

INFORMATION SYSTEMS SECURITY SENIOR ANALYST

EVA Pharma

<div><p>Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.</p><p><b>
Job Summary</b></p><p>
We are seeking a passionate and talented Senior Sales Analyst to join our dynamic team.
</p><p>The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry.</p><p></p><p><b>
Key Responsibilities:</b></p><p><b>
Sales Reporting &amp; Analysis:</b></p><ul>
<li>
<b>Prepare, monitor, and analyze sales performance against targets</b> across the entire Field Force (FF) to identify key trends, variances, and growth opportunities.</li>
<li>Develop and implement standardized sales reports and metrics.</li>
</ul><p><b>
Data Visualization &amp; Business Intelligence:</b></p><ul>
<li>
Lead the development of dynamic and interactive sales performance dashboards using various Business Intelligence (BI) tools, such as <b>Power BI</b>.</li>
<li>Translate complex data sets into clear, compelling, and actionable visual narratives for stakeholders.</li>
</ul><p><b>
Strategic Collaboration:</b></p><ul>
<li>
Act as a key partner to the <b>Sales and Marketing teams</b>, providing data-driven recommendations to optimize strategies and enhance overall sales force effectiveness.</li>
<li>Facilitate regular performance review meetings with data support.</li>
</ul><p><b>
Data Management &amp; Insight Generation:</b></p><ul>
<li>
Maintain the integrity and accuracy of sales databases and reporting systems.</li>
<li>Generate <b>proactive, actionable insights</b> from sales data to inform strategic decision-making and improve sales performance.</li>
</ul><p></p><p><b>
Requirements</b></p><ul>
<li>
<b>Education:</b> Bachelor&rsquo;s degree in business administration, Finance, or a closely related quantitative field.</li>
<li><b>Experience:</b> Minimum of 2 years of progressive experience in sales analysis, commercial effectiveness, or a highly analytical business intelligence role.</li>
<li><b>Analytical Acumen:</b> Exceptional analytical and critical thinking skills are crucial for translating complex sales data into practical insights.</li>
<li><b>Problem-Solving:</b> Demonstrated ability to apply strong problem-solving skills to diagnose performance issues and recommend effective solutions.</li>
<li><b>Technical Proficiency:</b> Advanced expertise in data analysis tools, including:</li>
<li><ul><li><b>Microsoft Excel</b> (advanced functions, pivot tables, data modeling).</li>
<li>Proficiency in data visualization and BI platforms (e.g., <b>Power BI</b>).</li>
<li>Familiarity with Enterprise Resource Planning (ERP) systems is highly desirable.</li>
</ul></li><li><b>Attention to Detail:</b> Meticulous attention to detail and data accuracy is essential for maintaining the integrity of reports and databases.</li></ul></div>

Senior Sales Analyst

Digital Egypt For Investment Co.

<div>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Interface with customers to identify their problems and business needs.
  </li>
  <li>
   Requirement Elicitations and Gathering.
  </li>
  <li>
   Drive functional and non-functional requirements from customer requirements.
  </li>
  <li>
   Conducting Feasibility Study, Gap Analysis.
  </li>
  <li>
   Validate &amp; Verify Requirements.
  </li>
  <li>
   Develop clear documentation for requirements, story boarding, user scenarios, etc.
  </li>
  <li>
   Create test scenarios, test conditions &amp; expected results and test cases.
  </li>
  <li>
   Execute test scripts and test software programs to compare specifications, documentations and make sure that it meets customer requirements.
  </li>
  <li>
   Assures system usability and flexibility.
  </li>
  <li>
   Generate and write clear defect reports and validate bug fixes.
  </li>
  <li>
   Re-Engineering for Business Process: Recommends improvements to business processes.
  </li>
  <li>
   Identify the nature of the work of various departments of the Government Entities to identify opportunities to improve their performance through Elicitation Session and process Improvements.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Skills &amp; Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in science, engineering or economics.
  </li>
  <li>
   Minimum of 5 years&rsquo; experience in related field.
  </li>
  <li>
   Excellent organizational and time-management skills.
  </li>
  <li>
   Strong written, interpersonal and verbal communication skills.
  </li>
  <li>
   Ability to work independently and with a team.
  </li>
  <li>
   Excellent problem-solving and analytical skills.
  </li>
  <li>
   Knowledge of and experience in Agile, SDLC and ERP.
  </li>
  <li>
   The ability to handle multiple projects in a fast-paced environment.
  </li>
 </ul>
</div>


Senior Business Analyst

HSBC

<div>
 <p>
  <strong>
   Principal responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Acquire and update knowledge on procedures related to relevant WCAS processes.
  </li>
  <li>
   Ensure that the process requirements are met, adhered to, completed in accordance with established procedures and standards set.
  </li>
  <li>
   Work well independently; complete assigned tasks in the established timeframe as per the process benchmarks.
  </li>
  <li>
   Ensure that the productivity, sales and quality levels are achieved as per the standards set for the process.
  </li>
  <li>
   Demonstrate ways to improve customer service, increase productivity and increase sales.
  </li>
  <li>
   Assist line manager/supervisor with managing day-to-day operations and support peers on process if needed.
  </li>
  <li>
   Participate in team meeting / team activities and work towards sustaining team spirit.
  </li>
  <li>
   Support achievement of team objectives
  </li>
  <li>
   Foster/coach and assist development of co-workers and CSEs
  </li>
  <li>
   Proactively identify issues, if any, and escalate.
  </li>
  <li>
   Provide service to customers by performing QCs on the customer demands already processed by CSEs keeping in mind the risks involved at each step focusing on resolving requests efficiently, accurately, and professionally.
  </li>
  <li>
   Demonstrate knowledge of features, benefits and procedures and take initiative to review daily process updates for defect free implementation.
  </li>
  <li>
   To maintain HSBC internal and external control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
  </li>
 </ul>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Is accountable for the effective cascade of communication across the team.
  </li>
  <li>
   Is accountable for the delivery &amp; continuous improvement of performance.
  </li>
  <li>
   Meet or exceed PLAs; reduce operational risk.
  </li>
  <li>
   Ability to learn quickly and transfer knowledge appropriately. Ability to understand and interpret numeric data.
  </li>
  <li>
   Minimum, basic computer knowledge. Flexibility to work shifts.
  </li>
  <li>
   Ability to build rapport with and relate to a wide range of people.
  </li>
  <li>
   Ability to maintain focus while working with voluminous data.
  </li>
  <li>
   Ability to multi task. Excellent communication skills, both written and verbal in English. This role requires an individual to demonstrate an &ldquo;Extrovert&rdquo; personality type, who will need to be in constant communication with HSBC Customer and Business Area.
  </li>
  <li>
   Strong Customer Orientation and passionate about delivering superior customer service.
  </li>
  <li>
   Demonstrate high energy; be PRO-ACTIVE, extremely positive and a highly effective problem solver.
  </li>
  <li>
   Ability to take complete ownership and facilitate end to end customer journey.
  </li>
  <li>
   Fast learner and have a &ldquo;can do&rdquo; approach.
  </li>
  <li>
   Needs to be adept and flexible to rapidly changing business, internal scenarios and unexpected events.
  </li>
  <li>
   Ability to understand complex concepts and extract relevant information from extensive documentation quickly.
  </li>
 </ul>
</div>


Senior Analyst - French is a MUST , GSC Cairo

<div></div><div><div>Description<div></div><p><br>
Job Purpose</p>
<p>
Provide effective and efficient 1st level of support to all CIB Staff/GTS clients to resolve the reported challenges in order to enable different business areas proceeding with their daily work smoothly.</p>
<p>
Description</p>
<p>
Service Desk Handling</p>
<p>
1. Provide single point of contact for CIB end users/GTS clients regarding IT incidents and requests through phone calls, online tickets, to resolve and offer technical support for related IT issues.</p>
<p>
2. Receive, log all interaction/ incidents and manage calls from CIB end users/GTS clients via phone, email, and online tickets, and deliver proactive actions to maintain high level of customer satisfaction.</p>
<p>
3. Take ownership of users&rsquo; interactions/incidents, follow up on the status of problems on behalf of the user, and communicate progress in a timely manner, to ensure that cases are resolved.</p>
<p>
4. Escalate IT services incidents and Requests, which cannot be resolved within agreed time scale to the 2nd line of support, to resolve the cases successfully.</p>
<p>
5. Follow Up on 2nd line of support on daily basis for all pending cases, to ensure that cases are resolved.</p>
<p>
6. Deliver proactive actions to maintain high level of customer satisfaction.</p>
<p>
7. Meet Service Desk (KPI) Key Performance Indicators as set by the Service Desk Manager to Improve efficiency, ensure cost effectiveness and increase customer satisfaction.</p>
<p>
8. Participate in team projects that enhance the quality or efficiency of IT support.</p>
<p>
9. Perform technical troubleshooting and problem resolution including, Printing management, Telephony, Client computing applications, and User and password management, to resolve end users incidents and/or requests.</p>
<p>
Policies, Processes and Procedures</p>
<p>
10. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p>
<p>
Day-to-day Operations</p>
<p>
11. Follow the day-to-day operations related to own jobs in the Service Management department to ensure continuity of work</p>
<p>
Compliance</p>
<p>
12. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks&quot;</p><div><br>
</div></div><div>
Qualifications<div></div><p><br>
Qualifications &amp; Experience:</p>
<p>
o Bachelor&rsquo;s degree of Computer Engineering/Computer science or its equivalent</p>
<p>
o Analyst: 0 - 2 years of experience, Senior Analyst: 3 - 5 years of experience</p>
<p>
o Good qualifications in Computers / Communication Engineering</p>
<p>
o An ITIL qualification is a plus</p><p></p><p><br>
Skills:</p>
<p>
o Good command of English and Arabic languages</p>
<p>
Excellent communication skills</p><div><br>
</div></div><div>
Primary Location: Egypt-Giza-SMART VILLAGE BLDG. 1</div><div>
Job: Back Office</div><div>
Organization: FINANCE, STRATEGY, OPERATIONS &amp; TECHNOLOGY</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

SERVICE DESK TECHNICAL ANALYST - (Outsource)

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