compliance - senior analytics solutions associate

client solutions architect - payments - senior associate

compliance and ops risk test lead - senior associate

omnichannel solutions product delivery associate - payments - senior associate

call center sales and business support representative - verizon

compliance - senior analytics solutions associate Jobs in Tampa

client solutions architect - payments - senior associate Jobs in Tampa

compliance and ops risk test lead - senior associate Jobs in Tampa

fund servicing associate i

omnichannel solutions product delivery associate - payments - senior associate Jobs in Tampa

senior associate

JPMorganChase

<div><b>JOB DESCRIPTION</b><p><br>
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.</p><p><br>
</p><p>As a Senior Product Delivery Associate in Small Business, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.</p><p><br>
</p><p><b>Job responsibilities</b></p><ul><li>
Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies</li><li>
Supports the completion of change management activities across functional partners and monitors adherence to the firm&rsquo;s risk, controls, compliance, and regulatory requirements</li><li>
Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources</li></ul><p><b>
Required qualifications, capabilities, and skills</b></p><ul><li>
3+ years of experience or equivalent expertise in product management or a relevant domain area</li><li>
Demonstrated performance in either product management or relevant domain area</li><li>
Experience executing operational management and change readiness activities</li><li>
Experience in product deployment processes
</li></ul><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li>
Working knowledge of JIRA and Monday.com</li><li>
Willingness to use AI for process improvement</li><li>
Developed knowledge of the product development life cycle</li></ul><div><br>
</div><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Product Delivery Senior Associate - Payments

<div><b>JOB DESCRIPTION</b><br>
<div>
Be the catalyst at the intersection of technology and sales to tailor cutting-edge products that fit client challenges.
</div><div>As a Senior Client Solutions Architect Associate in Trade &amp; Working Capital within Product Solutions Delivery (PSD) team, you contribute significantly to a team that innovates and supports the sales process in architecting comprehensive product solutions for clients with complex challenges. Draw on client feedback and support the channeling, modification, and technical design and adaptation of large-scale solutions.</div><div><br>
<b>
Job responsibilities</b></div><div><ul><li>
Manage setup, implementation, and post close management of transactions related to Trade and Working Capital products</li><li>
Work in collaboration with Product and Origination teams on structures</li><li>
Lead implementation meetings with clients ensuring all requirements are gathered translated into a smooth implementation</li><li>
Manage the overall implementation process ensuring the team adhere to Standard Operating Procedure requirements when managing the booking system set-up and post close administration of the transactions</li><li>
Produce all necessary metrics for external/internal reporting.</li><li>
Ensure adherence to all transactional control conditions established to minimize operational risk and to be able to identify areas where such risks may develop where transactional controls may need to be developed or adjusted as business needs require.</li><li><p>
Ensure seamless client engagement and risk and controls management</p><p>
</p></li><li>Executes the configuration and modification of the firm&rsquo;s existing products and solutions, often in partnership with Technology, to fit complex client use cases</li><li>
Develops training and collateral to support the Sales team</li><li>
Oversees the aggregation and analysis of relevant client and market data to support the Solutions team in delivering impactful solutions</li><li>
Engages with technical roles on the client team to field and answer product queries
</li></ul></div><p></p><div><b>Required qualifications, capabilities, and skills</b></div><div><ul><li>
3+ years of experience or equivalent expertise working across a broad set of related products</li><li>
Proficient technical knowledge of the cluster of products and exposure to the sales cycle</li><li>
Experience working with clients in a technology field and interfacing with engineers</li><li>
Demonstrated prior experience working in a highly matrixed and complex organization
</li><li><p>Experience supporting the technical design of products or technology applications</p><p>
</p></li><li>Proven leadership skills and an ability to work in a global team environment, across multiple disciplines and locations</li><li>
Ability to multitask within the broader scope of the PSD team, managing work flow and capacity across the team to ensure timely execution of new deals, as time to revenue is a key performance indicator</li><li>
Excellent verbal and written communication skills and the ability to communicate across the organization at any level, as well as with clients as and when required</li><li>
Proficiency in customized data analytics, advanced working knowledge of Excel (macros, pivots, and graphs) and PowerPoint applications</li></ul><p>
</p></div><div><b>Preferred qualifications, capabilities, and skills</b></div><ul><li><div>
Degree</div></li><li><div>
Project management experience</div></li></ul><div><br>
</div><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Client Solutions Architect - Payments - Senior Associate

<div><b>JOB DESCRIPTION</b><br>
<div>
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.</div><div><br>
</div><div>As a Senior Product Delivery Associate in Omnichannel Solutions Delivery and Operations, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.</div><div><br>
</div><div><b>Job responsibilities</b></div><div><ul><li>
Provide production-level support for payment applications, including troubleshooting, defect validation, and root cause analysis</li><li>
Resolve escalated technical issues by debugging, verifying enterprise network connectivity, and setting up traces..</li><li>
Ensure product documentation, job aids, tip sheets, manuals, and reference guides are created, archived, and maintained.
</li><li>Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies</li><li>
Supports the completion of change management activities across functional partners and monitors adherence to the firm&rsquo;s risk, controls, compliance, and regulatory requirements</li><li>
Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources</li></ul></div><div><b>
Required qualifications, capabilities, and skills</b></div><div><ul><li>
5+ years&rsquo; experience in the payments industry or a related technology field is required.</li><li>
3+ years in an engineering or related technical role with integrated solutions required.</li><li>
Strong ability to analyze issues and problems, recommend solutions, and communicate effectively and confidently (both verbal and written).</li><li>
Strong understanding of all related payment application components and dependencies such as key injection, upgrades, compatibility, hardware dependencies, configuration dependencies, and performance monitoring.
</li><li>Demonstrated performance in either product management or relevant domain area</li><li>
Experience executing operational management and change readiness activities</li><li>
Experience in product deployment processes
</li></ul></div><div><b>Preferred qualifications, capabilities, and skills</b></div><div><ul><li>
Developed knowledge of the product development life cycle</li><li>
Hands-on experience in enterprise-level network configuration and diagnostics strongly preferred.</li><li>
Bachelor&rsquo;s degree in computer science or a related technical field is preferred.</li>
Experience executing operational management and change readiness activities.<br>
<li>
<br>
</li></ul></div><div></div><br>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
A part of the Commercial &amp; Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.</div><div><br>
<br>
</div><div>Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.</div></div>

Omnichannel Solutions Product Delivery associate - Payments - Senior Associate

<div><b>JOB DESCRIPTION</b><br>
<div>
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.</div><div><br>
</div><div>As a Senior Product Delivery Associate within the Client Onboarding and Service (COS) Product team, you are trusted with enabling the delivery of products in a stable and scalable way. You will work with cross-function teams, build key relationships, and enable the product to continuously deliver value. You will identify and deliver impactful solutions across onboarding, servicing, and contact center journeys. You will partner with cross-functional teams to translate operational challenges into actionable, AI-driven improvements, fostering a culture of innovation and continuous enhancement.</div><div><br>
</div><div><b>Job responsibilities</b></div><div><ul><li>
Lead interviews, call listening, and journey mapping across onboarding, servicing, and contact center channels (voice, chat, email, self-service)</li><li>
Translate operational pain points into clear hypotheses with measurable business outcomes, including cycle time, exception rates, containment, FCR, AHT, ASA, abandon rates, QA pass rates, and CSAT/NPS</li><li>
Prioritize opportunities based on value, feasibility, risk, and client impact, defining success criteria and guardrails</li><li>
Collaborate with Operations, Product, and Risk to ensure solutions address real workflow friction</li><li>
Design structured prompt patterns and interaction flows for agent assist, case triage, classification, summarization, and document processing</li><li>
Specify retrieval and grounding approaches, define expected AI behaviors, and establish escalation criteria</li><li>
Write user stories that define inputs, outputs, edge cases, and acceptance criteria grounded in operational reality</li><li>
Create evaluation rubrics covering quality, factuality, helpfulness, safety, tone, and compliance</li><li>
Build and maintain curated test sets with clear error taxonomies and severity definitions</li><li>
Define offline evaluation standards and support online experiments (A/B tests, champion challenger)</li><li>
Design Human-in-the-Loop workflows, reviewer guidelines, calibration routines, and QA sampling methods</li></ul></div><div><b>
Required qualifications, capabilities, and skills</b></div><div><ul><li>
3+ years of experience or equivalent expertise in product management or a relevant domain area</li><li>
Experience executing operational management and change readiness activities</li><li>
Experience in product deployment processes
</li><li>5+ years of experience in product ownership, business analysis, service design, consulting, or operations within financial services or a regulated environment</li><li>
Strong functional understanding of client onboarding, servicing, and/or contact center operations</li><li>
Proven ability to translate business problems into clear, measurable requirements and acceptance criteria</li><li>
Hands-on experience designing prompts, defining evaluation criteria, and operating human-in-the-loop review in pilot or production AI use cases</li><li>
Familiarity with common AI capability patterns (retrieval grounded assistants, summarization, classification, document extraction) and when to apply rules, retrieval, or learning</li><li>
Command of onboarding and service metrics and levers: cycle time, exceptions, containment, FCR, AHT, ASA, abandon, QA, CSAT/NPS</li><li>
Experience interpreting offline evaluation results and online experiment outcomes to drive decisions</li><li>
Excellent stakeholder management across Operations, Contact Center, Product, Data, Technology, Risk, and Compliance</li></ul></div><div><b>
Preferred qualifications, capabilities, and skills</b></div><div><ul><li>
Developed knowledge of the product development life cycle</li><li>
Experience building gold sets, error taxonomies, reviewer playbooks, and calibration frameworks</li><li>
Working knowledge of retrieval, grounding, and prompt safety patterns; awareness of common failure modes and mitigations</li><li>
Familiarity with BI tools and KPI dashboards; ability to interpret analytics or basic SQL outputs</li><li>
Background in service blueprinting, Lean/continuous improvement, or change management</li><li>
Understanding of model risk management and responsible AI practices in regulated environments</li></ul></div><div><b>
This position does not support any Visa sponsorship now or in the future</b><br>
</div><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Senior Associate Product Delivery - Business Enablement

<div><b>JOB DESCRIPTION</b><br>
<br>
Join our dynamic team to navigate complex risk landscapes and fortify technology governance, making a pivotal impact in our firm&rsquo;s robust risk strategy.<br>
<br>
As a <b>Compliance and Operations Risk Test Lead</b> in the Testing Center of Excellence, you will play a pivotal role in enhancing our compliance and operational risk management. Your expertise in test execution will be crucial in managing and conducting precise and accountable tests, ensuring alignment with the firm's highest risks. Your analytical thinking and problem-solving skills will be key in identifying control coverage gaps and driving remediation of control issues. You will also be responsible for planning and organizing your own work, and potentially that of a team, while liaising and coordinating activities across various departments. Your role will be integral in ensuring a cohesive and efficient testing framework, contributing to the seamless delivery of quality outcomes.<br>
<br>
<b>Job responsibilities
</b><div><ul><li>Conduct comprehensive testing processes, ensuring all activities are completed accurately and on time, while adhering to the firm's highest risk priorities.</li>
<li>Utilize advanced analytical thinking to identify control coverage gaps and verify that controls are properly designed and implemented.</li>
<li>Apply problem-solving skills to address complex situations, develop alternate solutions, and interpret policies to ensure compliance with technical standards.</li>
<li>Collaborate with cross-functional teams to align testing efforts and maintain open communication with stakeholders, ensuring effective execution of tasks.</li>
<li>Continuously improve control evaluation methods and interpret control ratings and metrics to enhance the firm's compliance and operational risk management.</li>
</ul></div><div><b>Required qualifications, capabilities, and skills</b></div><div>
<ul><li>3+ years of experience in executing and managing testing processes within a professional or specialized field.</li>
<li>Demonstrated proficiency in analytical thinking, with a track record of systematically organizing, comparing, and evaluating various aspects of a situation to identify key information.</li>
<li>Proven ability to perform assessments of the control environment, identifying control coverage gaps and verifying the proper design and implementation of controls.</li>
<li>Experience in coordinating activities across multiple departments, with the ability to adapt to changing priorities and manage a team if required.</li>
<li>Proficiency in utilizing Project Management methodologies, tools, and techniques to lead and manage aspects of the project management lifecycle.</li>
</ul></div><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div><div><br>
<br>
</div><div>Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design &amp; Expertise, Risks &amp; Controls Identification/Assessment, Issues &amp; Control Deficiencies and Control Governance &amp; Reporting.</div></div>

Compliance and Ops Risk Test Lead - Senior Associate

<div><b>JOB DESCRIPTION</b><p><br>
Bring your Expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.</p><p>
As a Senior Associate in the Compliance, Conduct, and Operational Risk (CCOR) Metrics Governance Solutions team, you collaborate with business and technology partners to enhance operational efficiency, strengthen reporting controls, and drive standardized analytics across Compliance. You have the opportunity to scale data-driven insights and support critical initiatives. Together, we build robust solutions that transform complex requirements into actionable metrics and reporting tools. You help us deliver impactful results for the firm, our customers, and our communities.</p><p><b>
Job responsibilities:</b></p><ul><li>
Support strategic priorities including Centralized Metrics Store product enablement, dashboard standardization, rules performance monitoring, and resilience coverage for critical reporting and investigations</li><li>
Partner with Compliance stakeholders to gather requirements and define business rules, KPI logic, and reporting specifications across operational and control metrics</li><li>
Design and deliver automated solutions, reusable reports, and standardized analytics for audiences from front-line operations to executives</li><li>
Develop, support, and schedule database query programs and reporting assets within controlled reporting infrastructure</li><li>
Perform data preparation and reporting tasks such as normalizing, aggregating, segmenting, and validating data using database query languages and desktop database tools</li><li>
Build and maintain recurring Tableau dashboards and production KPI reporting, including rules performance monitoring and trend analysis</li><li>
Identify, document, and track process issues and risks, supporting remediation plans and reporting/control health</li><li>
Partner with Technology teams to support enhancements to case management and reporting platforms, assisting with validation to ensure changes are complete and effective</li><li>
Maintain documentation and provide operational backup to ensure continuity across scripts, dashboards, extracts, and urgent reporting needs</li><li>
Leverage and support end-user reporting tools as needed, including Tableau, Business Objects, and SharePoint</li></ul><p>
</p><p><b>Required Qualifications, Capabilities, and Skills:</b></p><ul><li>
5 years of experience in analytics, business intelligence, or metric reporting roles with significant data exposure</li><li>
Advanced proficiency with Tableau and SQL</li><li>
Strong skills in Microsoft Office, especially Excel, and SharePoint</li><li>
Strong understanding of data concepts such as measures, dimensions, KPI definition, and data normalization</li><li>
Comfort working with large datasets</li><li>
Strong analytical skills with the ability to convert business questions into clear metrics, repeatable reporting, and actionable insights</li><li>
Experience improving processes through automation and standardization</li><li>
Ability to operate effectively in a controlled reporting environment</li></ul><p>
</p><p><b>Preferred Qualifications, Capabilities, and Skills:</b></p><ul><li>
Experience supporting Compliance or case management operations, including documentation of escalation and disposition workflows</li><li>
Experience with advanced Excel automation, including macros and VBA</li><li>
Experience maintaining production scripts or scheduled jobs</li></ul>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div>

Compliance - Senior Analytics Solutions Associate

Explore 121+ Senior associate in Tampa this May. Find roles across top companies and apply now to boost your career.

121 senior associate jobs In Tampa

Product Delivery Senior Associate - Payments

Client Solutions Architect - Payments - Senior Associate

Omnichannel Solutions Product Delivery associate - Payments - Senior Associate

Senior Associate Product Delivery - Business Enablement

Compliance and Ops Risk Test Lead - Senior Associate

Compliance - Senior Analytics Solutions Associate

Compliance - Senior Analytics Solutions Associate