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<div>
 
 
 Job Title: Senior Consultant &ndash; Service Design (Customer Experience Focus)
 
 
 
 
 Location:
 
 DOHA
 
 
 
 Job Type:
 
 Contract
 
 
 
 Department:
 
 Strategy / Design / Customer Experience
 
 
 
 
 
 
 About the Role
 
 
 
 We are seeking a strategic and hands-on
 
 Senior Consultant &ndash; Service Design
 
 with a strong focus on
 
 Customer Experience (CX)
 
 to join our growing team. In this role, you will lead the design and delivery of innovative, customer-centric services that create measurable value for both clients and end users. You will collaborate with cross-functional teams, senior stakeholders, and clients to translate insights into seamless and impactful service experiences.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead end-to-end service design engagements from discovery through to implementation.
 </li>
 <li>
 Map and analyze existing customer journeys to identify pain points and opportunities.
 </li>
 <li>
 Co-create future-state service blueprints and experiences based on user insights and business goals.
 </li>
 <li>
 Conduct qualitative and quantitative research to uncover user needs, behaviors, and motivations.
 </li>
 <li>
 Facilitate workshops with clients and stakeholders (e.g., journey mapping, ideation, prototyping).
 </li>
 <li>
 Translate complex business challenges into clear, actionable design strategies.
 </li>
 <li>
 Collaborate with UX designers, product owners, researchers, and technologists to ensure customer-centricity is embedded throughout the design process.
 </li>
 <li>
 Guide clients through the change management necessary to adopt new service models.
 </li>
 <li>
 Deliver clear, persuasive presentations and documentation to influence senior stakeholders.
 </li>
 <li>
 Mentor and support junior team members in service design methodologies and best practices.
 </li>
 </ul>
 
 
 Required Qualifications &amp; Experience
 
 
 <ul>
 <li>
 5+ years of experience in service design, customer experience design, or a related field.
 </li>
 <li>
 Proven track record of delivering service design solutions for complex organizations or systems.
 </li>
 <li>
 Strong understanding of customer experience strategy, design thinking, and human-centered design methodologies.
 </li>
 <li>
 Skilled in journey mapping, service blueprinting, ecosystem mapping, persona development, and rapid prototyping.
 </li>
 <li>
 Experience conducting user research, usability testing, and stakeholder interviews.
 </li>
 <li>
 Excellent communication and facilitation skills&mdash;comfortable engaging with senior clients and stakeholders.
 </li>
 <li>
 Ability to balance strategic thinking with detailed execution.
 </li>
 <li>
 Proficiency with design and collaboration tools such as Miro, Figma, Adobe XD, or similar.
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Experience in industries such as healthcare, finance, public sector, or telecommunications.
 </li>
 <li>
 Background in business consulting or design strategy.
 </li>
 <li>
 Familiarity with agile methodologies and product development processes.
 </li>
 <li>
 Master's degree in Service Design, HCI, Business, or a related field.
 </li>
 </ul>
 
 
</div>

Senior Consultant

<div>
 
 MENA Tax - Global Compliance &amp; Reporting, Senior Consultant
 
 
 
 At EY, we&rsquo;re all in to shape your future with confidence.
 
 
 We&rsquo;ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
 
 
 Join EY and help build a better working world.
 
 
 
 The opportunity
 
 
 
 EY is seeking a Senior Consultant to join our GCR team, where you will lead complex engagements and play a key role in driving the growth of our GCR practice.
 
 
 
 Your Key Responsibilities
 
 
 
 You will combine strong technical skills with practical commercial, legislative, and industry knowledge to lead a team in providing tax services. You will be responsible for managing our clients&rsquo; compliance and reporting needs. You will establish, maintain, and strengthen valued internal and external relationships and ensure that the services delivered to clients are of the highest quality.
 
 
 You will be responsible for the day-to-day management of client engagements, monitor progress and deliverables, put in place the necessary standardized processes, anticipate and identify risks, escalate issues as appropriate, and drive performance-improvement solutions. You will supervise high-performing teams and build a positive learning culture, coaching and counseling junior team members to help them develop. You will also be responsible for ensuring adherence to our Tax Quality guidelines.
 
 
 
 Skills And Attributes For Success
 
 
 
 If you are an excellent communicator and detail-oriented professional with a strong track record of management experience and who is comfortable working across borders with a wide network of people and with large amounts of data, you will be perfect for the role.
 
 
 
 Qualification And Experience
 
 
 
 <ul>
 <li>
 A bachelor's degree with strong academic credentials in accounting, business, finance, taxation, or any related essential fields.
 </li>
 <li>
 MBA, master&rsquo;s or another related advanced degree and/or professional qualifications e.g. CA, CPA, ACCA, CTA, ADIT, or equivalent qualification.
 </li>
 <li>
 A very strong knowledge and minimum of 3 years of experience in domestic and international tax rules/regulations, developments, etc., ideally within a large professional services company or similar environment. A very strong background in tax accounting and tax auditing, ideally within a large professional services company or similar environment.
 </li>
 <li>
 A strong track record of managerial, organizational, and project management experience.
 
 
 </li>
 </ul>
 
 Ideally, you will also
 
 
 
 <ul>
 <li>
 Have experience of dealing with multinational clients and the ability to work in a multi-cultural environment. In-depth commercial, legislative, and industry knowledge.
 
 
 </li>
 </ul>
 
 What We Look For
 
 
 
 Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you&rsquo;ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.
 
 
 
 What We Offer You
 
 
 
 At EY, we&rsquo;ll develop you with future-focused skills and equip you with world-class experiences. We&rsquo;ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
 
 
 Are you ready to shape your future with confidence? Apply today.
</div>

Global Compliance & Reporting - Senior Consultant - Qatar

McKinsey & Company

<div>
 
 Who You'll Work With
 
 
 
 Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.
 
 
 In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues&mdash;at all levels&mdash;will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won&rsquo;t find anywhere else.
 
 
 When you join us, you will have:
 
 
 <ul>
 <li>
 Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
 </li>
 <li>
 A voice that matters: From day one, we value your ideas and contributions. You&rsquo;ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
 </li>
 <li>
 Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm&rsquo;s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you&rsquo;ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
 </li>
 <li>
 World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
 
 
 </li>
 </ul>
 
 Your Impact
 
 
 
 In this role, you will take ownership of delivering a small project or an independent workstream within a larger initiative, creating functionally aligned plans with clear initiatives and timelines, and work on challenging projects to identify value-creation opportunities for our clients.
 
 
 You will work alongside public-sector and healthcare client leaders and other McKinsey teams to design and implement innovative solutions. With your delivery focus and expertise, you will support our clients by ensuring their organizations achieve and sustain strategic objectives. You&rsquo;ll be part of the project team on the ground, monitoring and evaluating performance and efficiency, and coaching less tenured team members.
 
 
 You will strive to build client capabilities through continuous, on-the-job coaching to ensure sustained impact beyond the end of the project. You&rsquo;ll specialize in one or more service lines and will become a subject matter expert in your chosen sector or function.
 
 
 You&rsquo;ll strengthen the firm&rsquo;s knowledge base by codifying learnings from projects and sharing your knowledge with your teams. You&rsquo;ll chart your own development journey, attending formal training programs, working with the partners you find most inspiring, and focusing on the business areas you are most passionate about.
 
 
 Experience with digital transformations in the public sector will be highly relevant for this role, particularly in navigating the unique challenges and opportunities associated with implementing large-scale initiatives.
 
 
 
 Your Qualifications and Skills
 
 
 
 <ul>
 <li>
 Undergraduate degree in business, economics, engineering or a related field with an outstanding academic record
 </li>
 <li>
 3+ years of consulting/business experience, with a clear record of achievements and proven drive for personal growth; international experience is a plus
 </li>
 <li>
 Digital Transformation experience within the public sector is highly desirable
 </li>
 <li>
 Demonstrated experience in one or more of the following key service offerings is a plus: organizational development (including org. design/set up, talent management, etc.), transformational delivery (implementing large transformational programs), and productivity and performance improvement
 </li>
 <li>
 Ability to successfully manage and deliver small &ndash; medium sized projects and/or manage small units with budget responsibility
 </li>
 <li>
 Superior problem solving and relationship building skills, including a demonstrated high level of client service commitment
 </li>
 <li>
 Ability to work collaboratively in a team environment and with people across all levels of an organization
 </li>
 <li>
 Proven ability to lead, coach, and develop teams
 </li>
 <li>
 Willingness to travel, predominantly within the EEMA region
 </li>
 <li>
 Ability to communicate complex ideas effectively in English and Arabic
 </li>
 </ul>
</div>

Senior Delivery Consultant

<div>
 
 Introduction
 
 
 
 The IBM security consulting team provides customized solutions for our clients, not point solutions or basic product installation. The Managing Consultant will work with our clients to understand their specific business issues, both internally and externally and provide solutions to solve specific business issues for our clients. They will be able to look at our client&rsquo;s issues and work with other senior IBM consultants to provide guidance on a systematic approach to solve these within our client&rsquo;s budget and timeframe.
 
 
 The Managing Consultants will provide subject matter expertise in the form of workshops, and consulting engagements, which assess a client&rsquo;s security capabilities, which could be in the policy, process, technology or organizational areas, identify gaps and recommend cost effective best practices to reduce client risk and increase their handle on security risk. Having hands on implementation experience is a requirement of this position as well at deep technical knowledge of Security Governance tools. The Senior Consultant will assist in pre-sales, sales, closure, and then organizing the delivery of security consulting services with local teams.
 
 
 
 Your Role And Responsibilities
 
 
 
 The IBM security consulting team provides customized solutions for our clients, not point solutions or basic product installation. The Managing Consultant will work with our clients to understand their specific business issues, both internally and externally and provide solutions to solve specific business issues for our clients. They will be able to look at our client&rsquo;s issues and work with other senior IBM consultants to provide guidance on a systematic approach to solve these within our client&rsquo;s budget and timeframe.
 
 
 The Managing Consultants will provide subject matter expertise in the form of workshops, and consulting engagements, which assess a client&rsquo;s security capabilities, which could be in the policy, process, technology or organizational areas, identify gaps and recommend cost effective best practices to reduce client risk and increase their handle on security risk. Having hands on implementation experience is a requirement of this position as well at deep technical knowledge of Security Governance tools. The Senior Consultant will assist in pre-sales, sales, closure, and then organizing the delivery of security consulting services with local teams.
 
 
 
 Required Technical And Professional Expertise
 
 
 
 Security Domain Skills
 
 
 <ul>
 <li>
 This position requires knowledge across multiple platforms, processes or architectures. This position requires security consulting skills and the ability to act as a trusted client advisor and a trusted technical lead for the team. The Managing Consultant will need to have skills to be able to work with other IBM teams and:
 </li>
 <li>
 Deliver strategic security advisory services
 </li>
 <li>
 A proven record of security thought leadership and be recognized for business and technical acumen Cyber Strategy and Risk services
 </li>
 <li>
 Depth of knowledge in one or more of the core security areas in Cyber Strategy and Risk such as Security Architecture/Cloud Security/ OT Security/ SAP Security/e-GRC.
 </li>
 <li>
 Hands on experience and understanding of compliance (ISO 27001, NCA, SOC 2, COBIT, NIST, PCI DSS, GDPR etc) and Regulatory requirements.
 
 
 </li>
 </ul>
 Core consulting skills
 
 
 <ul>
 <li>
 Strong communication and presentation skills
 </li>
 <li>
 The ability to lead large groups and be a primary facilitator and lead.
 </li>
 <li>
 Strong written skills
 </li>
 <li>
 Comfortable working in a project based / client serving model
 </li>
 <li>
 Ability to lead and shape client expectations
 </li>
 <li>
 Help drive pursuits and engage in complex deals, matching outcomes to expectations
 </li>
 <li>
 Ability to work easily with diverse and dynamic teams
 </li>
 <li>
 Ability to work in a matrix management model
 
 
 </li>
 </ul>
 
 Preferred Technical And Professional Experience
 
 
 
 <ul>
 <li>
 At least 5 years relevant consulting experience in Cyber Strategy and Risk domain
 </li>
 <li>
 Security consulting experience across multiple client verticals, including Financial Services, Public Sector, Technology, Telecommunications, Manufacturing, Industrial &amp; Mining etc.
 </li>
 </ul>
</div>

Managing Consultant - Cyber Strategy & Risk

PROZ TECHNOLOGIES

Senior Siebel CRM ConsultantLocation: Qatar (On-site) Experience: 7+ Years Employment Type: 1 year ContractAbout the RoleWe are seeking a Senior Siebel CRM Consultant with strong technical and functional expertise to join our dynamic team. The successful candidate will be responsible for project delivery, technical enhancements, and production support for Siebel CRM solutions. This is a hands-on role that requires collaboration across technical and business teams to ensure successful implementations.Key Responsibilities<ul><li>Design, develop, and deliver new services, integrations, and enhancements in Siebel CRM.</li><li>Support the Siebel implementation process by coordinating with business analysts and technical personnel.</li><li>Prepare documentation such as design documents, functional/technical specs, user guides, migration forms, and status reports.</li><li>Conduct workshops and presentations to ensure quality implementation.</li><li>Manage configuration, setup, and monitoring of Siebel environments.</li><li>Handle new requirements and configuration changes.</li><li>Develop unit test cases, conduct testing, and manage deployments to non-production environments.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s Degree in Computer Science or equivalent experience.</li><li>7+ years of hands-on experience in Siebel development.</li><li>Strong knowledge of:</li><li>Siebel Tools Configuration, Siebel eScript, Siebel eAI, Siebel EIM, Web Services, Business Services, Workflow Policies, and Assignment Manager.</li><li>Solid understanding of relational databases (Oracle, SQL) and operating systems.</li><li>Experience with SDLC and QA processes.</li><li>Excellent communication, organization, and problem-solving skills.</li><li>Minimum 5 years&rsquo; experience with Siebel Financial Services, Siebel Call Center, or Siebel Public Sector.</li><li>Siebel Certification preferred.</li></ul>Technical Skills<ul><li>Deep understanding of Siebel Enterprise Architecture &amp; Best Practices.</li><li>Expertise in Siebel Configuration (UI Layer, BO Layer, Data Object Layer).</li><li>Proficiency in Workflows, Integration Objects, Web Services, EBCs, and Data Maps.</li><li>Strong SQL and scripting knowledge.</li></ul>Nice to Have<ul><li>Experience in multi-lingual implementations.</li><li>Familiarity with IP22x+ Siebel Architecture and Workspaces.</li><li>Experience with BI Publisher.</li><li>Functional exposure to Siebel Public Sector and Self Service/eServices modules.</li></ul>Why Join Us<ul><li>Opportunity to work on enterprise-level Siebel CRM projects.</li><li>Collaborative and innovative work environment.</li><li>Competitive compensation and benefits package.</li></ul>Job Type: Contract Contract length: 12 monthsPay: Up to QAR15,000.00 per month

Senior Siebel CRM Consultant

Bain & Company

WHAT YOU LL DO: <ul> <li>As a Senior Manager, you ll quickly join and lead case teams serving our clients and gain exposure to a spectrum of assignments that are complex in scale and scope, intellectually demanding, and highly deadline driven. You will be in the thick of action as you work side-by-side with some of the best in the business. And you will partner with our clients to action and impact. Every day is different, but a sample of responsibilities you can expect to accomplish include:</li> <li>Be intimately involved in each client s organization and industry, working on complex business problems </li> <li>Identify value creation opportunities in each client situation </li> <li>Drive analysis, design, and implementation of solutions, develop tailor-made solutions and work closely with clients </li> <li>Provide intellectual and thought leadership to the team to ensure the highest quality of analytical and conceptual output </li> <li>Gather and analyse information, formulate and test hypotheses, and develop recommendations for presentation to client management and work with clients to implement change to achieve desired outcomes </li> <li>Build and maintain consensus with clients on case goals, critical issues, workplan, implications, recommendations, and implementation plan. Develop and secure client commitment to recommendations and implementation plans </li> <li>Cultivate talented groups of people and collaborate with multiple teams. You will manage and mentor teams </li> <li>Effectively manage the formal and informal professional development of case team members by supporting appropriate skills development plans, providing coaching and regular performance feedback</li> <li>Organize the work of the team by allocating clear responsibilities among caseteam members while balancing the delivery of caseteam goals with the professional development and satisfaction of individual case team members</li> <li>Contribute to the key firm building initiatives (Practice/Capability area knowledge building and IP generation, Training, Recruiting, Mentorship, office initiatives, etc)</li> </ul> Integration Support: To ensure new Senior Managers are well equipped for a smooth start to a successful career, Bain offers best in class integration support to all Senior Managers embarking on a professional journey with Bain, spanning the first 12-18 months of your career at Bain. The integration plan will focus on three key pillars of success: <ul> <li>Strong support from an Integration Steering Committee of experienced Bainies acting collectively to support your growth and development at Bain. This includes active support to get you involved in client engagements, help initiate and expand your network at the firm, and clarify and address your questions and provide feedback. Your integration will also be supported by a dedicated mentor, a senior member of the leadership team and local practice leadership, as well as a colleague friend</li> <li>A comprehensive onboarding plan with a focus on building out your Bain capabilities for long term success. This can include playing a variety of roles on teams for short periods of time sometimes starting with a Consultant role or shadowing a current Senior Manager, if needed, to quickly learn the Bain craft and progress to the full skill set of a Bain Senior Manager</li> <li>Bain learning including on the job experiences, peer-to-peer experience sharing, and formal global training programs</li> </ul> ABOUT YOU: <ul> <li>Senior Managers are instrumental to our clients and teams success, as well as to our success as a firm. Qualified candidates must meet a set of criteria we deem essential for those interested in the Senior Manager role:</li> <li>Typically, a minimum of seven years of work experience including demonstrated career progression to a Senior Manager-equivalent level at another consulting firm</li> <li>Rigorous analytical skills, ability to excel at solving problems that require sound logical reasoning, creative thinking, fluency with numbers and ability to untangle complex issues</li> <li>Highly motivated, energetic, enthusiastic, committed and inclusive team player. Authentic in a case team setting</li> <li>Ability to exercise business judgement, communicate persuasively and generate insights to build trusting client relationships</li> <li>Ability to project poise, confidence and professional maturity in both internal and external situations; engaging and concise with good interpersonal presence , comfortable both in the C-suite and team room settings</li> <li>Demonstrated outstanding team management skills while working on a complex assignment</li> <li>Flexibility and ability to serve and address a wide range of client assignments; Ability to meet tight deadlines</li> <li>Articulate and compelling verbal, written and presentation skills are vital</li> <li>Entrepreneurial, proactive, pragmatic, someone who rolls up the sleeves and gets things done</li> <li>Insightful and creative individual with an affinity for data-driven insights to decision making and passion for a track record of demonstrable results</li> <li>Great colleague, teammate and mentor; passionate about the task at hand and fun to be around</li> <li>Undergraduate/Masters/MBA/PhD from a top program with strong academic results</li> <li>Please note that language requirements vary. Fluency in English is required for all offices. Please review the office information for requirements for your office of interest.</li></ul>

Senior Manager

Explore 376+ Senior consultant in Doha this November. Find roles across top companies and apply now to boost your career.

376 senior consultant jobs IN Doha

Senior Consultant

Global Compliance & Reporting - Senior Consultant - Qatar

Senior Delivery Consultant

Managing Consultant - Cyber Strategy & Risk

Managing Consultant - Cyber Strategy & Risk

Senior Siebel CRM Consultant

Senior Manager