3780055-senior executive

4400087-senior executive

4400294-senior executive

assistant manager

manager / senior manager - supply chain Jobs in Noida

manager / senior manager - supply chain

senior manager

<div>
 Role Overview: We are seeking a highly skilled and forward-thinking Manager &ndash; Data Science &amp; Generative AI to lead data-driven innovation within our organization. This role requires a blend of technical expertise in machine learning and GenAI, team leadership, and strategic thinking to build scalable solutions and drive business transformation through intelligent systems. As a Manager, you will lead cross-functional teams, guide AI/ML project lifecycles, and help deploy Generative AI models into real-world applications, ranging from content generation to intelligent automation. Key Responsibilities: Lead the end-to-end lifecycle of data science and Generative AI projects&mdash;from problem scoping and data exploration to model deployment and performance monitoring. Manage a team of data scientists and ML engineers, providing technical guidance and mentorship. Develop and implement advanced machine learning models including deep learning, NLP, and GenAI architectures (e.g., transformers, LLMs). Collaborate with product, engineering, and business teams to identify AI opportunities, define use cases, and deploy innovative solutions. Evaluate and fine-tune pre-trained foundation models (e.g., GPT, Claude, LLaMA, Gemini) for domain-specific applications using prompt engineering, fine-tuning, or retrieval-augmented generation (RAG). Lead the creation of synthetic data, content generation, and intelligent assistants using GenAI capabilities. Drive responsible AI practices and ensure model transparency, fairness, and compliance with ethical and regulatory guidelines. Contribute to strategic roadmaps for AI adoption across the enterprise. Present findings, models, and strategies to stakeholders and senior leadership. Required Skills &amp; Experience: 6&ndash;10 years of experience in Data Science or AI/ML, including at least 2&ndash;3 years in a managerial or lead role. Strong proficiency in Python and data science libraries (NumPy, Pandas, scikit-learn, TensorFlow, PyTorch). Proven experience in building and deploying ML models in production environments. Solid experience working with Generative AI tools and platforms (e.g., OpenAI APIs, Hugging Face, LangChain, Vertex AI, Azure OpenAI). Expertise in NLP, LLMs, prompt engineering, fine-tuning, and text generation. Familiarity with cloud platforms (AWS, GCP, Azure) and MLOps pipelines. Strong understanding of data engineering concepts, APIs, and scalable architectures. Excellent problem-solving, project management, and communication skills. Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Data Science, Engineering, or related field (PhD is a plus). Nice to Have: Experience with Retrieval-Augmented Generation (RAG) and vector databases (e.g., FAISS, Pinecone, Weaviate). Familiarity with model safety, explainability (XAI), and ethical AI frameworks. Publications or contributions in AI/ML conferences or open-source projects. Hands-on experience in GenAI use cases like document summarization, chatbots, code generation, or marketing automation.
</div>

Senior Manager

Jubilant FoodWorks Ltd.

<div>
 
 We are hiring a
 
 Senior Marketing Manager
 
 for Dunkin for Donut &amp; ready to eat (RTE). The incumbent should be resilient, super curious to solve consumer/ category problem and is passionate about learning and testing new things. The incumbent should enjoy the science of consumer behaviour, love numbers &amp; analytics and is ambitious to grow fast with the business. On this orange journey, tonns of food love, fast pace of innovation and working with multistake holders will be added fun. We are looking for mavericks, who are self starters, ardent optimist at heart. They can challenge the status quo, stand tall and inspire people to move with speed. They take experimentation as a large canvas to learn, dream and execute. The role of marketing manager, will stretch the incumbent across the 6P&rsquo;s of marketing: (i) Product Planning &amp; Innovation (menu planning) (ii) Bringing Alive the Brand Proposition, (iii) Packaging &amp; (iv)Pricing (v)Promo mix planning and landing the innovation at store (Place) to drive category growth and build brand love amongst Dunkin fans. The incumbent will be responsible for (i) Right product and comms brief (ii) GTM of innovation (iii) Hold the category P&amp;L and be the custodian of Integrated brand comms mix, along with CMO of Dunkin.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Innovation Project Management
 
 
 <ul>
 <li>
 Lead high-stakes, cross-functional projects with NPD and Supply Chain teams to develop concepts for innovation.
 </li>
 <li>
 Run IPM and Stage Gate forums for new product development.
 </li>
 <li>
 Manage end-to-end commercialization of product launches.
 </li>
 <li>
 Demonstrate strong project management skills and the ability to influence cross-functional teams on project charters.
 </li>
 </ul>
 
 
 2. Menu Planning &amp; Driving Excitement
 
 
 <ul>
 <li>
 Drive quarterly and monthly innovation and renovation calendars.
 </li>
 <li>
 Build business cases for NPDs and own pricing, volume, revenue, and GM delivery.
 </li>
 <li>
 Collaborate with Supply Chain and Operations to manage indent and sampling plans for NPDs.
 </li>
 <li>
 Ensure monthly product planning (innovation volumes) is aligned with SC and Ops teams.
 </li>
 <li>
 Drive category growth through core offerings and new launches.
 </li>
 </ul>
 
 
 3. Build Excitement: Brand Comms &amp; Planning
 
 
 <ul>
 <li>
 Own marketing mix elements for in-store activities, new launches, and BAU across channels.
 </li>
 <li>
 Drive promotion mix and communication elements across media and ensure perfect store execution.
 </li>
 <li>
 Work with creative partners to deliver impactful communication for retail branding and big-scale activations.
 </li>
 </ul>
 
 
 4. Media Amplification &amp; Social Media Content
 
 
 <ul>
 <li>
 Drive brand visibility and amplification across channels.
 </li>
 <li>
 Design social media strategy and lead conversations and big-day activations.
 </li>
 <li>
 Leverage influencers, digital platforms, and LSM activities for engagement.
 </li>
 </ul>
 
 
 5. Brand Audit &amp; Competitive Analysis
 
 
 <ul>
 <li>
 Conduct monthly competitive and product P&amp;L analysis using internal and external data.
 </li>
 <li>
 Identify gaps in portfolio and pricing strategy and respond quickly to market needs.
 </li>
 <li>
 Perform comprehensive benchmarking across the 4Ps in direct and indirect competitive categories.
 </li>
 </ul>
 
 
 Qualifications, Experience &amp; Skills
 
 
 <ul>
 <li>
 
 Experience:
 
 7&ndash;8 years in FMCG/QSR/Retail, with at least 4+ years in marketing or consumer insights.
 </li>
 <li>
 
 Analytical Skills:
 
 Strong data handling capabilities and a passion for numbers.
 </li>
 <li>
 
 Action-Oriented:
 
 High bias for action and ability to translate insights into execution.
 </li>
 <li>
 
 Other Skills:
 
 Excellent project management, cross-functional collaboration, and communication skills.
 </li>
 </ul>
 
 
</div>

Air India SATS Airport Services Private Limited (AISATS)

<div>
 
 
 SENIOR MANAGER - CARGO SERVICES
 
 
 
 
 
 
 
 JOB PURPOSE &amp; SPECIFIC RESPONSIBILITIES
 
 
 
 
 
 <ul>
 <li>
 The Senior Cargo Manager reports to the Assistant Vice President &ndash; Cargo Operations.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Provides good customer service to airlines and other clients by ensuring that their requirements, enquiries and complaints are attended to and resolved expeditiously.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Provide prompt services to queries on export and import cargo irregularities from clients and their overseas stations.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Conduct regular weekly/monthly meetings with airline clients to review and resolve operations issue.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Plan and introduce work improvement methods by conducting work studies on work processes with emphasis on staff deployment.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Analyze the data collected and propose ways to improve the work processes and improve staff and resource utilization.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Expenditure and exercise tight controls to prevent excessive expenditure.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Monitor the results of relevant projects and submit post implementation reports.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Ensure that all performance data are properly maintained.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Ensure that quality control checks/ measures are in place for all functions in cargo operations
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Responsible for quarterly review of quality control and self &ndash; assessment for cargo division.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Ensure the compliance of assigned airlines Service Level Agreement (SLA) and achievement of a score of &ldquo;good&rdquo; in the monthly and bi-annual surveys.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Liaise with relevant section or department involved whenever there are new procedure/handling/audit requirement introduced by the airline.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Attends to the airline auditor who audits station&rsquo;s operation in particular with regards to safety, procedures and dangerous goods handling.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Explore, identify enhancements to IT systems to improve work methods and staff productivity to provide a high standard of service.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Planning, implementation, evaluation and guidance of all cargo operational and administrative functions
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Ensure timely replacement of old equipment and plan for budgetary allocation for capitalization of assets used at the airport for operational functions
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 To ensure strict compliance to their department/section operational safety and security functions, and also ensuring operations are provided with necessary resources.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Evolve and monitor implementation of cargo handling procedures
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Attend customer complaints and resolve them in a timely manner
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Ensure rectification of discrepancies
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Ensure processing of cargo claims with shortest time possible
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Develop system for regular monitoring of field operation
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Coordinate with station/terminals for improvement of service facilities
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 To prepare and update Cargo Handling Manual/circulars and other reference material
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Update station about IATA regulations &amp; procedures of cargo handling
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Negotiate and update cargo handling agreements relating to cargo services
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Implementation of SMS in Cargo
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Effectively manage cargo handling facilities
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Make cargo handling procedures more efficient and conversant to industry requirements
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Management and optimum utilization of Cargo Terminal facilities
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Optimum utilization of available manpower and motivating manpower for training/rewards.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Responsible and accountable for overall quality, safety and security of operations.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 You will be responsible and accountable to make necessary operational decisions related to safety and security matters at all times whilst on duty.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree / diploma (or) equivalent from a reputed university
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Post Graduate degree preferred
 </li>
 </ul>
 
 
 
 
 
 
 
 
 RELEVANT EXPERIENCE
 
 
 
 
 
 <ul>
 <li>
 Minimum of 5 years of relevant experience of airline experience
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Must have lead an area of operations successfully
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Good oral and written communication skills
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Must possess exceptional leadership and interpersonal skills
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Marketing experience will be considered an advantage
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Experience in risk analysis procedures, airline quality management systems and familiarity with ISO 9001/2000 procedures
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Eligible in Dangerous Goods Acceptance and Live Animals Regulations
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Effective people management and planning/organizing skills, customer focused and analytical with good judgment
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Must have lead an area of operations successfully
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Excellent knowledge of the layout of the Noida Air Freight Terminal
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Thorough Airline Industry knowledge
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Should be able to handle matter relating to compliance/discrepancies &amp; claims related to cargo
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Should be computer literate
 </li>
 </ul>
 
 
 
 
 
 
 
 
 PERSONAL CHARACTERISTICS &amp; BEHAVIOURS
 
 
 
 
 
 <ul>
 <li>
 Ability to work in a diverse, multicultural and fast paced operational environment
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Strong leadership skills and proven experience in staff development
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 &ldquo;Hands on&rdquo; approach to all tasks
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Ability to take a proactive approach to overcome challenges and achieve results
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Developing sub-ordinates skills and competencies and defines development needs
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Must be a good decision maker to come out with practical solutions
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Must be ready to take initiative and lead in unforeseen circumstances
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Must have good interpersonal skills and maintain good relations with stakeholders involved
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Must be smart, confident, calm and level-headed
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Must possess good organizational skills
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Fluent in written and spoken English
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Advanced Knowledge of MS Office application
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Comprehend and translate complex data and its relationship to trends and observations
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Responsible for quarterly review of safety , quality control and self &ndash; assessment for cargo division.
 </li>
 </ul>
 
 
</div>

SENIOR MANAGER - CARGO SERVICES

Three Across

<div>
 
 Job Summary (List Format) &ndash; Manager / Senior Manager &ndash; Supply Chain Management (SCM)
 
 
 
 <ul>
 <li>
 Oversee and manage end-to-end supply chain functions, including procurement, vendor management, logistics, inventory control, and distribution.
 </li>
 <li>
 Develop and implement effective supply chain strategies aligned with overall business objectives.
 </li>
 <li>
 Manage purchase order (PO) generation, ensuring accuracy and compliance with company policies.
 </li>
 <li>
 Identify, evaluate, and onboard vendors; negotiate favorable commercial and contractual terms.
 </li>
 <li>
 Maintain strong vendor relationships to ensure reliable supply quality and service.
 </li>
 <li>
 Ensure smooth, timely material dispatches and manage logistics to meet customer and project requirements.
 </li>
 <li>
 Monitor logistics operations for cost-effectiveness, efficiency, and compliance with regulations (e.g., E-way bills, challans).
 </li>
 <li>
 Lead material planning, stocking, and distribution processes to prevent shortages or excess inventory.
 </li>
 <li>
 Maintain and review stock reports for precise inventory tracking and control.
 </li>
 <li>
 Implement best practices for warehouse and material management.
 </li>
 <li>
 Oversee vendor invoicing, documentation, and ensure timely payment processing in compliance with statutory requirements.
 </li>
 <li>
 Generate and analyze SCM-related MIS reports and key metrics for management decision-making.
 </li>
 <li>
 Lead and mentor the SCM team to achieve organizational goals, driving continuous process improvements.
 </li>
 <li>
 Optimize cost, efficiency, and turnaround time across all supply chain functions.
 </li>
 <li>
 Utilize ERP/SCM software and advanced MS Excel for effective supply chain management and reporting.
 </li>
 <li>
 Collaborate with cross-functional teams and contribute to large-scale projects and strategic decisions.
 </li>
 </ul>
</div>

Manager / Senior Manager - Supply Chain

Global Schools Group

<div>
 
 
 Job Summary:
 
 
 
 Will lead and manage the support team at campuses. Will manage the parent support team, set up processes to handle parent inquiries in the most efficient way possible and work with other functions to optimize support services for students and parents.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Leadership &amp; Team Management:
 
 
 <ul>
 <li>
 Manage, coach and lead the Parent support team to deliver their best performance.
 </li>
 <li>
 Train, develop and coach new team members to get started
 </li>
 <li>
 Create a clear path for the team to share goals and KPIs, while staying on top of performance.
 </li>
 <li>
 Create positive moral with your team by doing team work.
 </li>
 </ul>
 
 
 Parent Support and Engagement Activity:
 
 
 <ul>
 <li>
 Track withdrawals along with action plan to reduce at each campus
 </li>
 <li>
 Create and develop parent engagement activities to create positive impact and help in retention
 </li>
 <li>
 Responsible for managing the day-to-day parent queries/requests/complaints of each campus in order to provide timely and accurate resolution on parent inquiries.
 </li>
 <li>
 Track parent support tools (i.e., CRM systems, helpdesk system), ensuring proper use and optimization.
 </li>
 <li>
 Build and sustain a rich base of knowledge and parent self-help resources.
 </li>
 <li>
 Parent satisfaction and issue resolution
 </li>
 <li>
 Serve as an escalation point for complex or high priority parent issues, ensuring quick and effective resolution.
 </li>
 <li>
 Analyze Parent feedback and improve for better parent experience.
 </li>
 <li>
 Track parent satisfaction metrics like CSAT and NPS, and always aim to get better based on your parents' feedback.
 </li>
 <li>
 Use parent interaction feedbacks to provide insight into shaping product development and business strategies.
 </li>
 </ul>
 
 
 Reporting &amp; Analytics:
 
 
 <ul>
 <li>
 Produce and deliver regular parent-facing support performance, trend, KPI reports to senior management.
 </li>
 <li>
 Use data and analytics to analyze parent withdrawal behavior trends, efficiencies and service gaps.
 </li>
 <li>
 Publish Daily/Weekly/Monthly Dashboards
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor's degree in any stream.
 </li>
 <li>
 Master's degree (MBA) is preferred but not mandatory.
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Minimum 8-10 years of experience in parent/customer support, with at least 3 years in a managerial/lead role.
 </li>
 <li>
 Experience in the education, ecommerce or service industry preferred.
 </li>
 <li>
 Proven track record of leading high-performing teams and managing large-scale parent support operations.
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Strong leadership and people management skills.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Proficient in parent support ticketing software (e.g., Zendesk, Salesforce, etc.).
 </li>
 <li>
 Analytical and data-driven approach to problem-solving.
 </li>
 <li>
 Ability to work under pressure and handle complex parent issues.
 </li>
 </ul>
 
 
</div>

Senior Manager / Manager, Customer/Parent Support

Denave

<div>
 
 We are seeking a dynamic
 
 Senior Operations Manager
 
 to lead audience acquisition and end-to-end management of multiple online and offline events &amp; campaigns.
 
 
 This is a senior role requiring
 
 strong operational leadership, strategic vision, and proven expertise in driving attendance growth, managing complex event operations, and building long-term client and partner engagement.
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 Audience Acquisition &amp; Event Marketing
 
 
 <ul>
 <li>
 Develop and execute audience acquisition strategies for online &amp; offline events, conferences, and campaigns across industries.
 </li>
 <li>
 Leverage multi-channel outreach (email/SMS campaigns, social media, tele-calling, affiliates, and database marketing) to maximize attendance and engagement.
 </li>
 <li>
 Build and maintain high-quality B2B databases, ensuring accurate targeting and segmentation for campaigns.
 </li>
 <li>
 Drive consistent audience growth, with measurable improvement in attendee conversion and retention.
 </li>
 </ul>
 
 
 Event &amp; Campaign Operations
 
 
 <ul>
 <li>
 Lead end-to-end execution of multiple events simultaneously, from planning to delivery.
 </li>
 <li>
 Collaborate with business teams, vendors, and partners to ensure smooth event operations and logistics.
 </li>
 <li>
 Oversee budget planning, cost optimization, and vendor negotiations to maximize ROI.
 </li>
 <li>
 Implement data-driven strategies to track and measure event success (ROI, conversion, customer engagement).
 </li>
 </ul>
 
 
 Stakeholder &amp; Client Management
 
 
 <ul>
 <li>
 Manage senior client relationships, ensuring impeccable service delivery and resolution of escalations.
 </li>
 <li>
 Partner with sponsors, partners, and CXO-level executives to build strategic alliances and long-term engagement.
 </li>
 <li>
 Align with internal cross-functional teams (sales, marketing, creative, tech) to ensure project objectives are met.
 </li>
 </ul>
 
 
 Leadership &amp; Team Development
 
 
 <ul>
 <li>
 Lead and mentor a high-performing team of managers, analysts, and operations professionals.
 </li>
 <li>
 Define KRAs, monitor performance, and ensure structured training and skill development.
 </li>
 <li>
 Foster a collaborative and high-performance culture, ensuring employee growth and retention.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 <ul>
 <li>
 
 12+ years of experience in audience acquisition, event operations, campaign management, and stakeholder engagement.
 
 </li>
 <li>
 Proven track record of driving audience acquisition for large-scale conferences, webinars, forums, or brand campaigns.
 </li>
 <li>
 Strong expertise in multi-channel marketing (email, SMS, social media, digital campaigns, affiliate marketing).
 </li>
 <li>
 
 Hands-on experience in P&amp;L management, budget optimization, and ROI tracking.
 
 </li>
 <li>
 
 Exceptional leadership, team management, and stakeholder engagement skills.
 
 </li>
 <li>
 Strong analytical ability and comfort with CRM tools, data analytics, and reporting dashboards.
 </li>
 <li>
 Excellent communication, negotiation, and problem-solving abilities.
 </li>
 <li>
 MBA/PGDM preferred.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 
 &bull; Lead the audience acquisition and event operations strategy for large-scale, high-impact events.
 
 
 &bull; Opportunity to work with leading global brands and CXO-level stakeholders.
 
 
 &bull; High-visibility role with end-to-end ownership across strategy, execution, and P&amp;L.
 
 
 &bull; Be part of a fast-paced, dynamic environment that values innovation and execution excellence.
 
</div>

Audience Acquisition & Events - Senior Operations Manager

One97 Communications Limited

<div>
 
 
 About Us:
 
 
 Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm&rsquo;s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
 
 
 
 
 
 
 
 About Telco Team:
 
 
 
 
 Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. One97&rsquo;s products and services are available on various models i.e. Capex, Opex &amp; Revenue Share model as per the flexibility of Telco&rsquo;
 
 s.
 
 
 Our
 
 Key Offerings are divided into 5 broad categories as follows:
 
 
 
 
 &bull; Entertainment
 
 
 
 
 &bull; Digital Platforms
 
 
 
 
 &bull; CVM Solutions
 
 
 
 
 &bull; Enterprise Services
 
 
 
 
 &bull; Financial Platforms
 
 
 
 
 One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more.
 
 
 
 
 
 
 
 
 About the Role:
 
 
 
 
 
 We are looking for an experienced CVM Product Manager to lead the strategy, roadmap, and delivery of Customer Value Management solutions for large telecom operators. The ideal candidate will have hands-on experience with CVM platforms, with strong understanding of campaign orchestration, analytics-driven decisioning, segmentation, and multi-channel engagement systems.
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 1. Product Strategy &amp; Roadmap
 
 
 
 
 -Own the product vision and roadmap for Telecom CVM, Campaign Management, Loyalty, and Personalization platforms.
 
 
 
 
 -Translate business objectives into product features with clear prioritization.
 
 
 
 
 -Benchmark industry CVM trends, competitor platforms, and
 
 
 
 
 advanced analytics capabilities.
 
 
 
 
 
 
 
 2. Platform &amp; Solution Ownership
 
 
 
 
 -Define and manage features across CVM components:
 
 
 
 
 -Campaign Management
 
 
 
 
 -Journey Builder / Orchestration
 
 
 
 
 -Real-time Decisioning
 
 
 
 
 -Segmentation &amp; Targeting
 
 
 
 
 -Offer Recommendation Engine
 
 
 
 
 -Loyalty &amp; Gamification Modules
 
 
 
 
 -Work closely with engineering, data science, integration, and UX
 
 
 
 
 teams to drive product development &amp; its enhancements with AI.
 
 
 
 
 
 
 
 3. Stakeholder &amp; Client Management
 
 
 
 
 -Act as product SME in discussions with telecom operators (CXO,
 
 
 
 
 Marketing, CVM, Digital, IT teams).
 
 
 
 
 -Convert operator business cases into product requirements,
 
 
 
 
 workflows, and functional specs.
 
 
 
 
 -Lead product demos, requirement workshops, and solution
 
 
 
 
 walkthroughs.
 
 
 
 
 
 
 
 4. Data, Analytics &amp; Performance
 
 
 
 
 -Understand Telco data models (CDR, usage, subscriber profile,
 
 
 
 
 recharge, pack data, network KPIs).
 
 
 
 
 -Work with analytics teams to build predictive models (churn, ARPU
 
 
 
 
 uplift, cross-sell/upsell).
 
 
 
 
 -Monitor campaign performance and optimize through iterative
 
 
 
 
 improvements.
 
 
 
 
 
 
 
 5. Delivery &amp; Execution
 
 
 
 
 -Create detailed PRDs, user stories, and acceptance criteria.
 
 
 
 
 -Drive agile ceremonies and ensure timely delivery of releases.
 
 
 
 
 -Coordinate with QA for UAT, performance validation, and production
 
 
 
 
 rollout.
 
 
 
 
 
 
 
 6. Cross-Functional Leadership
 
 
 
 
 - Work with Marketing, Product Ops, Data Engineering, CRM, and
 
 
 
 
 DevOps teams.
 
 
 
 
 -Provide inputs to Pre-Sales, Solutioning, and RFP submissions.
 
 
 
 
 -Support GTM activities for new features and capabilities.
 
 
 
 
 
 
 
 
 Required Skills &amp; Experience
 
 
 
 
 
 -4&ndash;10+ years of experience in Telecom CVM product/solution roles.
 
 
 
 
 -Prior experience working with any CVM platforms of Telco - Domestic
 
 
 
 
 /International.
 
 
 
 
 -Strong understanding of Telco subscriber lifecycle, segments, and
 
 
 
 
 revenue-driving CVM strategies.
 
 
 
 
 -Deep experience in at least two areas:
 
 
 
 
 -Campaign Automation
 
 
 
 
 -CVM Analytics / Predictive Models
 
 
 
 
 -Real-time Decisioning
 
 
 
 
 -Offer/Pack Recommender Systems
 
 
 
 
 -Customer Journeys
 
 
 
 
 -Loyalty Management
 
 
 
 
 -Ability to convert ambiguous operator needs into structured product
 
 
 
 
 requirements.
 
 
 
 
 -Strong analytical mindset with understanding of SQL, dashboards,
 
 
 
 
 KPIs, A/B testing, and campaign measurement.
 
 
 
 
 -Excellent presentation, communication, and stakeholder-facing
 
 
 
 
 skills.
 
 
 
 
 
 
 
 
 Why join us?
 
 
 
 
 
 &middot;&nbsp;A collaborative output driven program that brings cohesiveness
 
 
 
 
 across businesses through technology.
 
 
 
 
 &middot;&nbsp; Improve the average revenue per use by increasing the cross-sell
 
 
 
 
 opportunities.
 
 
 
 
 &middot; &nbsp;A solid 360 feedback from your peer teams on your support of their
 
 
 
 
 goals.
 
 
 
 
 &middot;&nbsp; Respect, that is earned, not demanded from your peers and
 
 
 
 
 manager.
 
 
 
 
 &nbsp;
 
 
 
 
 
 Compensation
 
 
 
 :
 
 
 
 
 If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants &ndash; and we are committed to it. India&rsquo;s largest digital lending story is brewing here. It&rsquo;s your opportunity to be a part of the story!
 
 
 
 
 
 
 
 
 
 
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
 
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Product Manager / Senior Product Manager – Customer Value Management (CVM)

Explore 65+ Senior manager in Noida this December. Find roles across top companies and apply now to boost your career.

65 senior manager jobs IN Noida

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Product Manager / Senior Product Manager – Customer Value Management (CVM)