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senior pharmacy care technician - hybrid in houston, tx or schaumburg, il Jobs in Houston

senior pharmacy care technician hybrid

UnitedHealthcare

<div><p>At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start <b>Caring. Connecting. Growing together.</b></p><p>
As a <b>Senior Pharmacy Care Technician</b>, you will perform live telephonic outreach to UHC Medicare members and their physicians/pharmacies to improve health quality outcomes (i.e., medication adherence, appropriate drug utilization). This is your opportunity to join a pharmacy team with a focus on clinical and business collaboration. You will find an incredible team culture that provides opportunities to learn and evolve every day.</p><p><b>
Schedule:</b> Monday - Friday, 8-hour shift between the hours of 8am - 5pm. This is a hybrid-remote role. You will be required to work onsite 1 day per month and work remotely (work from home) all other days of the month.</p><p><b>
Office Location:</b></p><ul><li>
Houston, TX - 2950 North Loop West, Brookhollow Central III, Houston, TX</li><li>
Schaumburg, IL - 1600 McConnor Parkway, Schaumburg, IL 60173</li></ul><p>
If you reside in Houston, TX and Schaumburg, IL, you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges.</p><p>
This position follows a hybrid schedule with 1 in-office day per month.</p><p><b>
Primary Responsibilities:</b></p><ul><li>
Perform telephonic customer outreach to improve health quality outcomes in collaboration with Clinical Pharmacists</li><li>
Provide additional telephonic engagement with providers and pharmacies</li><li>
Assess and interpret customer needs and requirements, triaging to a Clinical Pharmacist when appropriate</li><li>
Outbound calls to CAHPs detractors and MedAdhmembers to improve member experience and reduce barriers to adherence drugs</li><li>
Document and track member engagement</li></ul><p>
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.</p><p><b>
Required Qualifications:</b></p><ul><li>
High School Diploma/GED (or higher)</li><li>
Active and unrestricted Pharmacy Technician license in your state of residence</li><li>
National Pharmacy Technician Certification</li><li>
1+ years of Pharmacy Technician experience</li><li>
Beginner level of proficiency with navigating Microsoft Office and a Windows-based environment</li><li>
Reside within commutable distance to Houston, TX OR Schaumburg, IL office location</li><li>
Ability to work Monday - Friday, 8-hour shift between the hours of 8am - 5pm</li></ul><p><b>
Preferred Qualifications:</b></p><ul><li>
Retail and/or mail order pharmacy experience</li><li>
Experience with Part D claims adjudication</li><li>All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.</li></ul><p><br>
</p><p>Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable.</p><p><br>
</p><p><i>At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.</i></p><p><br>
</p><p></p><p><i>UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.</i></p><p><i><br>
</i></p><p><i>UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.</i></p><p><i><br>
</i></p><p></p><p>#RPO #YELLOW</p></div>

Senior Pharmacy Care Technician - Hybrid in Houston, TX or Schaumburg, IL

<div>
 At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start
 <strong>
  Caring. Connecting. Growing together.
  <br/>
  <br/>
 </strong>
 As a
 <strong>
  Senior Pharmacy Care Technician
 </strong>
 , you will perform live telephonic outreach to UHC Medicare members and their physicians/pharmacies to improve health quality outcomes (i.e., medication adherence, appropriate drug utilization). This is your opportunity to join a pharmacy team with a focus on clinical and business collaboration. You will find an incredible team culture that provides opportunities to learn and evolve every day.
 <br/>
 <br/>
 <strong>
  Schedule:
 </strong>
 Monday - Friday, 8-hour shift between the hours of 8am - 5pm. This is a hybrid-remote role. You will be required to work onsite 1 day per month and work remotely (work from home) all other days of the month.
 <br/>
 <br/>
 <strong>
  Office Location:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Houston, TX - 2950 North Loop West, Brookhollow Central III, Houston, TX
  </li>
  <li>
   Schaumburg, IL - 1600 McConnor Parkway, Schaumburg, IL 60173
   <br/>
   <br/>
  </li>
 </ul>
 If you reside in Houston, TX and Schaumburg, IL, you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges.
 <br/>
 <br/>
 This position follows a hybrid schedule with 1 in-office day per month.
 <br/>
 <br/>
 <strong>
  Primary Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Perform telephonic customer outreach to improve health quality outcomes in collaboration with Clinical Pharmacists
  </li>
  <li>
   Provide additional telephonic engagement with providers and pharmacies
  </li>
  <li>
   Assess and interpret customer needs and requirements, triaging to a Clinical Pharmacist when appropriate
  </li>
  <li>
   Outbound calls to CAHPs detractors and MedAdhmembers to improve member experience and reduce barriers to adherence drugs
  </li>
  <li>
   Document and track member engagement
   <br/>
   <br/>
  </li>
 </ul>
 You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
 <br/>
 <br/>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School Diploma/GED (or higher)
  </li>
  <li>
   Active and unrestricted Pharmacy Technician license in your state of residence
  </li>
  <li>
   National Pharmacy Technician Certification
  </li>
  <li>
   1+ years of Pharmacy Technician experience
  </li>
  <li>
   Beginner level of proficiency with navigating Microsoft Office and a Windows-based environment
  </li>
  <li>
   Reside within commutable distance to Houston, TX OR Schaumburg, IL office location
  </li>
  <li>
   Ability to work Monday - Friday, 8-hour shift between the hours of 8am - 5pm
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Retail and/or mail order pharmacy experience
  </li>
  <li>
   Experience with Part D claims adjudication
  </li>
  <li>
   All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
   <br/>
   <br/>
  </li>
 </ul>
 Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
 <br/>
 <br/>
 <em>
  At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
  <br/>
  <br/>
 </em>
 <em>
  UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
  <br/>
  <br/>
 </em>
 <em>
  UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
  <br/>
  <br/>
 </em>
 #RPO #YELLOW
</div>


PharMerica

<div>Our Company:
<div>
PharMerica</div><div></div>
Overview:
<div><b>PharMerica is hiring a Pharmacy Technician in Houston, TX!</b></div><div>
Join our closed-door pharmacy team where you&rsquo;ll work in a non-retail environment, dedicated to meeting the pharmaceutical needs of long-term care and senior living clients. If you&rsquo;re passionate about delivering exceptional service and high-quality care, we want to hear from you. Apply today and become part of a team committed to making a difference!</div><div>
</div><div><b>
Schedule</b></div><div><b>
Shift: Monday -Friday 1:30 pm-10 p w/ rotating weekend</b></div><div><b>
This is not a remote position</b></div><div><b>
A TX pharmacy technician license is required</b></div><div>
</div><div><b>
Benefits and perks for you!</b></div><ul><li>
Medical, Dental, Vision insurance</li><li>
Health Savings &amp; Flexible Spending Accounts (up to $5,000 for childcare)</li><li>
Tuition discounts &amp; reimbursement</li><li>
401(k)</li><li>
Company Paid Time Off*</li><li>
Shift Differential</li><li>
DailyPay</li><li>
Pet Insurance</li><li>
Employee wellness and discount programs</li><li><i>Benefits may vary by employment status</i></li></ul>
Responsibilities:
<ul><li>Fills prescription items, as permitted by the State Board of Pharmacy, packaging medications for dispensing and for delivery, meeting the accuracy and productivity standards of the pharmacy</li><li>
Labels products appropriately, including cautionary or auxiliary labels</li><li>
Participates in the periodic inventory of the pharmacy</li><li>
May check in drugs and supplies, stock shelves and remove out-of-date items from the inventory</li><li>
Prepares medications including emulsions, liquids, powders and ointments, which may include non-sterile compounding</li><li>
Communicates with internal and external customers in a pleasant and professional manner</li><li>
May process returned medications from the facility for credit or destruction</li><li>
Assists in the training of new employees</li><li>
Also performs at least one of the following:<ul><li>
Works in the Controlled Drugs (Narcotics) Room;</li><li>
Works with automated machine to prepack drugs;</li><li>
Manages inventory functions such as monitoring pharmaceutical levels and identify expired medications, managing to the pharmacy standard for Days on Hand;</li><li>
Inputs patient data and medication orders into a computer system to produce labels (data entry);</li><li>
Mixes/packages IV medications, sanitizes IV room, equipment and hood</li></ul></li><li>
Services facility-based medication dispensing machines (e.g., RxNow)</li><li>
Performs other tasks as assigned</li></ul>
Qualifications:
<ul><li>Required: High School diploma or equivalent. Experience in a pharmacy setting and with medical terminology. Ability to operate a computer; ability to recognize and identify medications. Detail oriented; goal oriented, team player, effective oral communication. Pharmacy Technician license.
</li><li>Desired: Long Term Care pharmacy experience.</li></ul>
About our Line of Business: PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.</div>

Pharmacy Technician

Centene

<div><p>You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.<br>
</p><p><b>Pharmacy Technician II - Onsite Specialty Fulfillment - Houston, TX</b></p><p><b>
Work location:</b> 1311 W. Sam Houston Pkwy N. Houston, TX 77043
</p><p><b>Working Shift: </b>9:30am - 6pm Monday - Friday (No weekends or major holidays but some holidays are required.)</p><p><b>
Job Specific Details:</b></p><ul><li><p>
Filling prescriptions</p></li><li><p>
Pulling the drugs, counting, putting in the orders.
</p></li><li><p>Shipping &amp; packing</p></li><li><p>
Maintaining Inventory, cycle counts.
</p></li><li><p>Requires physical strength. Lift up to 15 pounds &ndash; Cooler boxes and ice packs.
</p></li><li><p>Pure filling &ndash; On your feet, standing all shift.</p></li><li><p>
Answering phone calls</p></li><li><p>
Special handling required based on the medication.</p></li><li><p>
100% accuracy required.
</p></li></ul><p><b>Highly desired skills / traits:</b></p><ul><li><p>
Previous pharmacy mail-order fulfillment</p></li><li><p>
Specialty pharmacy and/or retail pharmacy experience</p></li><li><p>
Attention to detail</p></li><li><p>
Adaptability to change</p></li><li><p>
Able to work in a fast-paced environment</p></li><li><p>
Punctual &amp; dependable</p></li></ul><p><b>
Position Purpose:</b><br>
Work with the Pharmacists to accurately prepare prescription orders in a timely manner</p><ul><li><p>
Interact with various departments to provide accurately dispensed prescriptions on a timely basis</p></li><li><p>
Work under direct supervision of a pharmacist</p></li><li><p>
Locate correct medication and strength to complete picking of order.</p></li><li><p>
Prepare, count, label, and package pharmaceuticals for Pharmacist approval</p></li><li><p>
Purchase, receive and coordinate inventory</p></li><li><p>
Maintain and update inventory recap report</p></li><li><p>
Retrieve discontinued or expired medications from stock; discard or return to stock as appropriate; complete corresponding documentation</p></li><li><p>
Maintain prescription logs</p></li><li><p>
Accurately calibrate equipment and document calibration according to policy</p></li><li><p>
Assist with the maintenance of pharmacy temperature and cleaning logs and documents maintenance</p></li><li><p>
Comply with safety, quality assurance, accreditation, legal, state, and federal regulatory requirements</p></li><li><p>
Performs other duties as assigned</p></li><li><p>
Comply with all policies and standards</p></li></ul><p><b>
Education/Experience:</b><br>
High school diploma or equivalent. 2+ years of pharmacy technician or medical office (i.e. biller, coder, office assistance, or prior authorization/certification) experience. Familiarity with drugs commonly used to treat chronic/debilitating illnesses.<br>
</p><p><b>License/Certification:</b> Texas State pharmacy technician license (TSBP) required</p>
Pay Range: $19.43 - $32.98 per hour<p>
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.</p><p>
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.</p><p><br>
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act</p></div>

Pharmacy Technician - Onsite Specialty Fulfillment

MD Anderson Cancer Center

<div><b>Associate Director of Inpatient Pharmacy
</b><br>
<br>
The <b>Associate Director of Inpatient Pharmacy</b> at MD Anderson Cancer Center is a senior leadership role responsible for overseeing all aspects of <b>Inpatient pharmacy operations</b>, including clinical services, medication-use systems, and workflow efficiency. This position manages and develops pharmacy staff, ensures adherence to regulatory and accreditation standards, and drives quality and safety initiatives within the inpatient care environment.<br>
<br>
The<b> Ideal candidate </b>for the Associate Director of Inpatient Pharmacy at MD Anderson is an experienced hospital pharmacy leader with strong operational, clinical, and regulatory expertise. This individual excels at managing complex inpatient pharmacy workflows, leading diverse teams, and driving quality and patient-safety initiatives. They collaborate effectively with physicians, nursing, and administrative partners, and bring a proactive, solutions-focused approach to improving medication-use processes. A commitment to innovation, service excellence, and MD Anderson's mission of outstanding patient care is essential.<br>
<br>
<b>Working Hours: This position will be </b>a Hybrid model with a potential for two days a week remote. It will be Dayshift 8a - 5p.<br>
<br>
<b>At MD Anderson, we offer careers built on care, growth, and balance. Our employees enjoy a benefits package designed to support every stage of life, starting on day one.</b><br>
<ul><li>
Paid employee medical benefits (zero premium) starting on first day for employees who work 30 or more hours per week</li><li>
Group Dental, Vision, Life, AD&amp;D and Disability coverage</li><li>
Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals</li><li>
Paid institutional holidays, wellness leave, childcare leave, and other paid leave programs</li><li>
Tuition Assistance Program after six months of service</li><li>
Teachers Retirement System defined-benefit pension plan and two voluntary retirement plans</li><li>
Employer paid life, AD&amp;D and an illness-related reduced salary pay program</li><li>
Extensive wellness, recognition, fitness, employee health programs and employee resource groups</li></ul><br>
<b>
Job Competencies
</b><br>
<br>
<b>Pharmacy Operations - 45%</b><br>
<ul><li>
Leads development and implementation of administrative processes to improve operational efficiency, cost savings, and quality outcomes.<ul><li>
Utilizes project management skills to meet timelines, service levels, and budget requirements.</li></ul></li><li>
Establishes cohesive and consistent pharmacy operations and standards across all inpatient pharmacy locations.<ul><li>
Provides clear direction and communication to department leaders.</li></ul></li><li>
Participates in the development and administration of policies and operating procedures.</li><li>
Assists in budget formulation and ensures operations align with financial performance standards.<ul><li>
Manages physical resources including inventory control, automation/technology, and property maintenance.</li></ul></li><li>
Provides leadership and oversight for all human resource functions, including:<ul><li>
Staffing and scheduling</li><li>
Performance management</li><li>
Professional development and succession planning</li><li>
Position requests</li><li>
Fostering a collaborative, high-performing team environment</li></ul></li></ul><br>
<b>
Quality and Regulatory - 30%</b><br>
<ul><li>
Administers and oversees the quality assurance and improvement program, with emphasis on:<ul><li>
USP , USP , and USP compliance</li><li>
Regulatory agency guidelines and requirements</li></ul></li><li>
Focuses on the implementation of best practices for quality and performance improvement, including continuous monitoring and oversight.</li><li>
Ensures departmental processes comply with institutional guidelines and regulatory requirements to maintain accreditation readiness.</li></ul><br>
<b>
Strategy and Leadership - 25%</b><br>
<ul><li>
Assists the Director with development, alignment, and execution of short- and long-range strategic plans for inpatient pharmacy services.<ul><li>
Includes goal setting, strategic initiatives, and staying current on industry trends to guide decision-making.</li></ul></li><li>
Partners with the Director and Managers on programs and initiatives that support institutional strategy and goals.</li><li>
Builds and maintains relationships with key internal and external stakeholders, including interdisciplinary teams, executive leaders, and vendors.<ul><li>
Provides leadership on institutional and divisional committees to support inpatient pharmacy operations.</li></ul></li><li>
Collaborates with the Director and Managers on new projects, service development, growth, and expansion.<ul><li>
Works closely with Clinical Pharmacy Services on initiatives that advance patient care and clinical outcomes.</li></ul></li><li>
Supports leadership in developing tools and strategies for effective workforce management and staff optimization within inpatient pharmacy services.</li></ul><br>
<b>
Education</b><br>
<ul><li>
Required: Pharm.D. from an accredited school of pharmacy. or</li><li>
Required: Bachelor's Degree Pharmacy</li><li>
Preferred: Master's Degree Pharmacy or</li></ul><br>
<b>
Experience</b><br>
<ul><li>
Pharm.D. from an accredited school of pharmacy. OR Bachelor's degree in Pharmacy. Five years of pharmacy supervisory or management experience.</li><li>
Successful completion of the LEADing Self Accelerate and/or LEADing Self Discover programs may substitute for one year of required supervisory or management experience. Completion of both programs can be substituted for a maximum of two years of supervisory or management experience.</li><li>
Preferred: 7 years Pharmacy supervisory or management experience</li></ul><br>
<b>
Licenses and Certifications</b><br>
<ul><li>
Required: RPH - Registered Pharmacist Texas State Board of Pharmacy - Pharmacist license within 90 Days</li><li>
Preferred: BLS - Basic Life Support American Heart Association (AHA) Basic Life Support (BLS) certification within 30 Days</li></ul><br>
<b>
Other Requirements: </b>Must pass pre-employment skills test as required and administered by Human Resources.
<br>
<br>
The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.<br>
<br>
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.<br>
<br>
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html<br>
<br>
Additional Information
<br>
<ul><li>Requisition ID: 179490
</li><li>Employment Status: Full-Time
</li><li>Employee Status: Regular
</li><li>Work Week: Days
</li><li>Minimum Salary: US Dollar (USD) 200,000
</li><li>Midpoint Salary: US Dollar (USD) 235,000
</li><li>Maximum Salary : US Dollar (USD) 270,000
</li><li>FLSA: exempt and not eligible for overtime pay
</li><li>Fund Type: Hard
</li><li>Work Location: Hybrid Onsite/Remote
</li><li>Pivotal Position: Yes
</li><li>Referral Bonus Available?: No
</li><li>Relocation Assistance Available?: No
</li></ul><br>
#LI-Hybrid</div>

Associate Director - Inpatient Pharmacy

Onco360

<div><div>Join our Growing Team making a difference in our Patient Lives! Onco360 is looking for a <b>Customer Care Specialist</b> based out of our Houston, TX<b> </b>pharmacy. This is a full-time position working hours between 8am-8pm<b> CST Monday through Friday and availability on Saturday and Sundays for hours between 8am-4:30pm CST.</b> <b>This is a remote work from home position.</b> Customer Care Specialists at Onco360 will work with the sales team and providers in monitoring all customer care issues.</div>
<div></div><div><div><b>Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturer</b><b>s.</b></div>
<div><div>A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and each other. We attract extraordinary people who have a strong desire to live our mission - to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion.</div>
<div></div><div>We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth.</div>
</div>
<div></div><div><b>Starting salary from $22.00 an hour and up</b></div>
</div><div></div><div><div>We offer great benefits including:</div>
<ul><li>Medical; Dental; Vision</li>
<li>401k with a match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Company paid benefits &ndash; life, and short and long-term disability</li>
</ul><div>Customer Care Specialist Responsibilities:</div>
<ul><li>Manages the customer care escalations email workflow.</li>
<li>Works with the customer service manager to ensure all sales team escalations are addressed daily.</li>
<li>Work all address exception reports given by the VP of pharmacy operations.</li>
<li>Report to the customer care manager any items that may cause escalations not to be completed.</li>
<li>Have knowledge of CPR+ and billing claim responses.</li>
<li>Escalate all issues to the proper pharmacy director, sales team rep or analytics team.</li>
<li>Work with other functional areas to resolve customer problems, and in system databases, and notifying appropriate parties as to what action will be taken to resolve the problem.</li>
<li>Work all projects that are assigned by the customer service manager</li>
</ul><div>Position Qualifications for Customer Care Specialist:</div>
<ul><li>Education/Learning Experience
<ul><li>High School Diploma required; Bachelor's degree preferred</li>
</ul></li><li>Work Experience
<ul><li>1 to 2 years of pharmacy billing or certified pharmacy technician required</li>
</ul></li><li>Skills/Knowledge
<ul><li>Customer service, problem solving, and excellent communication skills verbal and writing required.</li>
<li>Work independently with little to no guidance</li>
</ul></li><li>Licenses/Certifications
<ul><li>Required: State Pharmacy Technician (as required) and national Pharmacy Technician certification (PTCB or equivalent</li>
</ul></li></ul><div><b>#Company Values: Teamwork, Respect, Integrity, Passion</b></div></div></div>

Pharmacy Technician - Customer Care Specialist

<div><div><div>This is an excellent opportunity for professional growth! As our organization continues to expand and our employees develop and promote within, we currently have <b>Full Time</b> positions available on our phone support team.</div>
<div></div><div>Our specialty pharmacy is located in <b>Houston TX</b> This is a <b>remote opportunity, after onsite training period.</b></div>
<div></div><div><b>Starting salary from $21.00 an hour and up.</b></div>
<div></div><div>We offer a variety of benefits including:</div>
<ul><li>Medical; Dental; Vision</li>
<li>401k with a match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Company paid benefits &ndash; life; and short and long-term disability</li>
<li>Paid Volunteer Day</li>
<li>Floating Holiday</li>
<li>Referral Incentive</li>
</ul>
<div></div><div>As a member of our Inbound and Outbound Phone Support team, you will:</div>
<ul><li>Assist health care providers and patients by phone; answering questions and requests.</li>
<li>Communicate with patients and physician office staff to coordinate medication refill deliveries.</li>
<li>Work with Insurance companies regarding rejected claims and prior authorizations.</li>
<li>Serve as a primary contact for calls to patients and physicians.</li>
</ul>
<div></div><div>To be successful in this role, you will need:</div>
<ul><li>Good interpersonal skills</li>
<li>Excellent verbal, written and customer service skills</li>
<li>Ability to work independently, meet deadlines and be flexible</li>
<li>Good organizational skills and detail oriented</li>
<li>Knowledge of medical terminology (including sig codes and Roman numeral), brand and generic names of medications and general pharmacy terminology</li>
<li>Ability to perform tasks accurately and efficiently when inputting information</li>
<li>Licensed/registered pharmacy technician or as required by state law</li>
<li>Basic math and analytical skills</li>
<li>Intermediate typing/keyboarding skills</li>
</ul>
<div></div><div>Required education:</div>
<ul><li>High school or equivalent</li>
</ul><div>Required experience:</div>
<ul><li>Pharmacy Technician: 1+ years</li>
</ul><div>Required license or certification:</div>
<ul><li>PTCB Certification</li>
<li>Registered Pharmacy Technician</li>
</ul>
<div></div><div>Onco360, a closed-door specialty pharmacy, is seeking compassionate professionals who have an outstanding skillset in customer service. We are looking for certified pharmacy technicians who strive to go above and beyond for our patients and are confident speaking with patients and providers on the phone.</div>
<div></div><div><b>#Company Values: Teamwork, Respect, Integrity, Passion</b></div></div></div>

Certified Pharmacy Technician - Phone Support

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