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senior sales operations manager

Top Team Machines

Job Title: Sales Operations Manager Company: Top Team Machines Location: Industrial Area Street 15, Doha, Qatar Salary: QAR 21,000 per monthJob Description: Top Team Machines is seeking a results-driven and analytical Sales Operations Manager to oversee and optimize sales processes at our Doha location. The ideal candidate will be responsible for improving sales performance, managing operational workflows, and supporting the sales team with data-driven insights.Key Responsibilities:<ul><li>Develop and implement sales operations strategies to improve efficiency and performance</li><li>Analyze sales data, forecasts, and performance metrics to support decision-making</li><li>Manage CRM systems, sales tools, and reporting processes</li><li>Coordinate with sales, marketing, and finance teams to align business objectives</li><li>Monitor pipeline activity and ensure accurate sales forecasting</li><li>Identify process improvements to streamline sales operations</li><li>Train and support sales teams on tools, systems, and best practices</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Sales, Marketing, or a related field</li><li>Proven experience in sales operations or a similar role</li><li>Strong analytical and data interpretation skills</li><li>Proficiency in CRM systems and Microsoft Excel</li><li>Excellent communication, leadership, and organizational skills</li><li>Ability to manage multiple priorities in a fast-paced environment</li></ul>Benefits:<ul><li>Competitive salary of QAR 21,000 per month</li><li>Opportunity to work in a growing and dynamic organization</li><li>Professional and performance-oriented work environment</li></ul>How to Apply: Interested candidates are encouraged to submit their updated CV and cover letter for consideration.نوع الوظيفة: دائمالراتب المدفوع: QAR٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Sales Operations Manager

Dizel Aktif Automotive & Diesel Systems LLC

About the Role: Dizel Aktif Automotive and Diesel Systems LLC is seeking a highly experienced and results-driven Senior Service Operations Manager (Automotive Systems) to lead service operations in Doha, Qatar. This role focuses on overseeing automotive service centers, ensuring efficient operations, and delivering high-quality service for diesel and automotive systems.Key Responsibilities:<ul><li>Service Operations Leadership: Oversee daily operations of automotive service and maintenance activities</li><li>Workshop Management: Manage service centers, technicians, and diagnostic teams</li><li>Customer Service Excellence: Ensure high standards in service delivery and client satisfaction</li><li>Process Optimization: Improve service workflows, turnaround time, and operational efficiency</li><li>Technical Coordination: Work with engineers and technicians on diesel and automotive systems</li><li>Performance Monitoring: Track KPIs, service output, and operational metrics</li><li>Team Leadership: Manage service advisors, technicians, and operations staff</li></ul>What We Are Looking For:<ul><li>Experience: Senior-level experience in automotive service operations or workshop management</li><li>Skills: Strong leadership, operational, and technical coordination skills</li><li>Education: Degree or diploma in Automotive Engineering or related field</li><li>Industry Knowledge: Experience in diesel systems, automotive repair, or service centers</li><li>Leadership: Ability to manage teams and multi-bay service operations</li></ul>Why Join Us:<ul><li>Automotive Industry Exposure: Work in diesel systems and automotive service sector</li><li>Leadership Role: Manage full-scale service operations</li><li>Career Growth: Opportunities for advancement into operations director roles</li><li>Technical Environment: Work in a hands-on, engineering-driven setting</li></ul>Job Types: Full-time, PermanentPay: QAR15,000.00 - QAR25,000.00 per monthWork Location: In person

Senior Service Operations Manager

FP BAN Financial Services & Advisory LLC

About the Role: FP BAN Financial Services and Advisory LLC is seeking a highly experienced and strategic Senior Banking Operations Manager to lead banking operations and financial service processes in Doha, Qatar. This role focuses on ensuring efficient operations, regulatory compliance, and high-quality service delivery across banking and financial systems.Key Responsibilities:<ul><li>Operations Leadership: Oversee daily banking operations, transactions, and service processes</li><li>Process Optimization: Improve operational efficiency, workflow, and service delivery</li><li>Compliance &amp; Risk: Ensure adherence to banking regulations, policies, and internal controls</li><li>Financial Coordination: Manage cash flow processes, reporting, and operational support</li><li>Customer Service Excellence: Ensure smooth and efficient banking services</li><li>Performance Monitoring: Track KPIs, operational metrics, and service levels</li><li>Team Leadership: Manage operations staff, analysts, and banking support teams</li></ul>What We Are Looking For:<ul><li>Experience: Senior-level experience in banking operations, financial services, or treasury operations</li><li>Skills: Strong analytical, operational, and leadership capabilities</li><li>Education: Degree in Finance, Banking, Business, or related field</li><li>Industry Knowledge: Understanding of banking systems, compliance, and financial regulations</li><li>Leadership: Ability to manage teams and operational processes</li></ul>Why Join Us:<ul><li>Financial Sector Exposure: Work in banking and financial advisory environment</li><li>Leadership Role: Manage critical banking operations and service delivery</li><li>Career Growth: Opportunities for advancement into Head of Operations roles</li><li>Professional Environment: Work in a structured and compliance-driven organization</li></ul>Job Types: Full-time, PermanentPay: QAR18,000.00 - QAR30,000.00 per monthWork Location: In person

Senior Banking Operations Manager

WeProcess Digital Operations LLC

About the RoleAt WeProcess Digital Operations LLC, we apply precision and efficiency to every data driven solution we deliver. We build scalable data operations systems that power enterprise decision making across finance ecommerce logistics and global platforms.We are looking for a Senior Data Operations Manager who can lead and optimize large scale data workflows and operational teams. You are not just managing processes you are building reliable data ecosystems that drive business performance.You will lead a team of analysts and data specialists ensuring accuracy efficiency and scalability across all data operations. You will act as the bridge between technical teams and business stakeholders translating data into actionable insights.Why Work With UsThe Environment Our office in Al Sadd Doha offers a professional and collaborative workspace designed for productivity and focus with access to key business hubsOperational Excellence We prioritize structured processes automation and continuous improvement You will work in a company that values efficiency and measurable resultsModern Tools and Systems We utilize advanced data platforms cloud tools and automation technologies to support high volume data operationsGrowth You will have opportunities to lead large scale projects mentor teams and expand your expertise in digital transformation and data operationsKey ResponsibilitiesData Operations Leadership Oversee daily data operations ensuring accuracy consistency and timely delivery across multiple business unitsProcess Optimization Design improve and automate workflows to increase efficiency and reduce manual workTeam Management Lead mentor and develop data analysts and operations staff Conduct performance reviews and support career growthData Quality and Governance Implement standards for data validation compliance and security across all systemsStakeholder Collaboration Work closely with internal teams and clients to understand data requirements and deliver actionable insightsReporting and Analytics Develop dashboards and reports that support strategic decision making and operational performance trackingWhat We Are Looking ForExperience 6 plus years in data operations data management or business analytics with at least 2 years in a leadership roleTechnical Skills Strong experience with data tools such as SQL Excel BI tools and cloud based platformsProcess Mindset Proven ability to design and improve operational workflows in high volume environmentsLeadership Experience managing teams and driving performance in a structured operations environmentCommunication Skills Ability to present data insights clearly to both technical and non technical stakeholdersMindset Detail oriented analytical and focused on continuous improvement and operational excellencePay: QAR14,000.00 - QAR20,000.00 per monthWork Location: In person

Senior Data Operations Manager

QatarEnergy

QatarEnergy is the state-owned oil and gas company of Qatar, responsible for exploration, production, refining, and global energy operations.A Sales Operations Officer in QatarEnergy plays a key role in ensuring smooth commercial and logistics operations in energy trading (LNG, LPG, polymers, etc.).Key Responsibilities:Manage commercial, logistical, and administrative operations for product sales and tradingCoordinate product delivery schedules, cargo loading, and customer allocationsEnsure all obligations under sales contracts and shipping agreements are fulfilledLiaise with traders, customers, terminal operators, and internal teamsOptimize operations to maximize profitability and reduce lossesMonitor market conditions, freight contracts, and supply chain activitiesMaintain strong client relationships and stakeholder communicationHandle risk management, compliance, and operational decision-making under pressureSkills &amp; Requirements:Bachelor&rsquo;s degree in Business, Finance, Marketing, Economics, or Engineering5&ndash;10+ years experience in:Sales operationsCommercial/trading environment (preferably oil &amp; gas)Strong knowledge of:Supply chain &amp; logisticsEnergy markets (LNG/LPG/petrochemicals)Contract management &amp; shippingSkills:Analytical &amp; problem-solvingNegotiation &amp; communicationSAP / Excel proficiencyPay: From QAR35,000.00 per monthWork Location: In person

Sales Operations Officer / Senior Sales Operations Officer - QatarEnergy

malomatia

<div>
 
 Job Description
 
 
 
 As an IT Service Operations Manager, your role is crucial in ensuring the smooth and efficient delivery of IT services to our client. You will be leading a team that is responsible for maintaining, optimizing, and supporting our application solution and e-services developed to our client. Your primary focus will be to guarantee high availability, reliability, and user satisfaction. Your strategic thinking, technical expertise, and leadership skills will be essential in driving our IT service operations toward excellence.
 
 
 
 Responsibilities
 
 
 
 
 RESPONSIBILITIES
 
 
 
 <ul>
 <li>
 Demonstrate expertise in all facets of transition and service delivery for operational projects.
 </li>
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 Act as a primary customer contact and take accountability for end-user services.
 </li>
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 Cultivate and sustain productive relationships with clients, support teams, and vendors.
 </li>
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 Lead, mentor, and manage a collaborative team of IT professionals.
 </li>
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 Collaborate with diverse stakeholders to achieve operational objectives and optimal solutions.
 </li>
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 Ensure effective communication within the technical team (FS, L1, L2, and L3 support) for timely bug resolution and documentation.
 </li>
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 Oversee daily IT service operations alignment with business objectives and SLAs, minimizing downtime and disruptions.
 </li>
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 Collaborate with cross-functional teams to develop and enhance IT service processes and procedures.
 </li>
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 Monitor and manage IT service performance, addressing issues to maintain operational efficiency.
 </li>
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 Develop and maintain key stakeholder relationships to understand IT service needs and priorities.
 </li>
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 Drive continuous improvement initiatives to enhance IT service quality, efficiency, and cost-effectiveness.
 </li>
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 Ensure effective application of ITIL processes during incidents, requests, and changes.
 </li>
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 Report project status updates to senior management.
 </li>
 <li>
 Coordinate with teams to mitigate risks and propose operational improvements.
 </li>
 <li>
 Monitor, control, and support production services, ensuring adherence to processes and standards.
 </li>
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 Execute daily operational tasks efficiently, ensuring adherence to organizational processes.
 </li>
 <li>
 Attend regular meetings with stakeholders to track team and task status.
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 Prepare and present regular reports on IT service performance, highlighting achievements and improvement areas.
 </li>
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 Manage vendor relationships, contracts, and service level agreements to meet IT service expectations.
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 Stay updated on industry best practices and emerging technologies for innovation.
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 Ensure service quality and performance meet growth and project demands.
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 Lead internal and third-party performance and quality review meetings.
 </li>
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 Design and mobilize a new service management function, including defining service levels and KPIs.
 </li>
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 Manage the transition of new services to standard production and post-launch support.
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 Oversee service operations and quality metrics in a multi-vendor environment.
 </li>
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 Effectively mediate among multiple third parties.
 </li>
 <li>
 Demonstrate strong business acumen, including project finance management.
 </li>
 <li>
 Continuously improve production environment services.
 </li>
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 Track service delivery acceptance and manage client concerns for mutually beneficial resolutions.
 </li>
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 Submit accurate and high-quality weekly and monthly status reports and invoice requests.
 </li>
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 Establish trust with clients to ensure timely invoice processing.
 </li>
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 Lead and chair regular project meetings, addressing operational and technical issues.
 </li>
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 Document, assign, and monitor project risks and issues for minimal impact on progress.
 </li>
 <li>
 Conduct performance evaluations and provide input for hiring and promotions.
 </li>
 <li>
 Identify training needs and hire additional staff as necessary.
 </li>
 <li>
 Collaborate with SMO and MSQT to ensure compliance with quality systems.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 
 QUALIFICATIONS
 
 
 
 <ul>
 <li>
 Possess comprehensive knowledge of IT service management frameworks like ITIL, COBIT, SIAM, and ISO 20000.
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 Command a deep understanding of the Information Technology Infrastructure Library (ITIL) framework and IT service delivery procedures.
 </li>
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 Exhibit a strong grasp of incident, problem, change, and release management processes.
 </li>
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 Familiarity with IT service monitoring and management tools is essential.
 </li>
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 Showcase exceptional project management abilities, enabling efficient task prioritization and execution in dynamic environments.
 </li>
 <li>
 Acquire experience in various software development approaches, including Waterfall, Scrum, and Agile.
 </li>
 <li>
 Demonstrate proficiency in IT infrastructure components, Application Management, encompassing networking, cloud technologies, and security principles.
 </li>
 <li>
 Develop expertise in vendor management practices, including vendor evaluation processes.
 
 
 </li>
 </ul>
 
 Skills:
 
 
 
 <ul>
 <li>
 Demonstrate leadership capabilities to inspire and guide teams towards shared objectives.
 </li>
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 Exhibit excellent written and verbal communication skills to facilitate effective collaboration and stakeholder management.
 </li>
 <li>
 Apply analytical thinking to evaluate data, trends, and metrics, enabling well-informed decision-making.
 </li>
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 Possess a strong problem-solving aptitude, particularly in troubleshooting complex technical issues.
 </li>
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 Proficiently manage projects, encompassing planning, execution, and simultaneous tracking of multiple initiatives.
 </li>
 <li>
 Collaborate seamlessly with cross-functional teams, engaging with developers, quality assurance, and other stakeholders to achieve common goals.
 </li>
 <li>
 Skillfully create and maintain various types of documentation, including risk management, service availability, operations manuals, service improvement plans, and best practices.
 
 
 </li>
 </ul>
 
 Qualification And Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, Information Technology, or a related field.
 </li>
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 A minimum of 10 years of experience in IT service operations or a related field, 4 years of which application management and operations
 </li>
 <li>
 Proven track record of managing teams and overseeing IT service delivery.
 </li>
 <li>
 Experience with process improvement and optimization initiatives.
 </li>
 <li>
 Familiarity with managing vendor relationships and contracts.
 </li>
 <li>
 Excellent problem-solving skills and the ability to analyze complex technical challenges.
 </li>
 <li>
 Effective communication skills to interact with both technical and non-technical stakeholders.
 </li>
 <li>
 ITIL Foundation or higher certification is a must.
 </li>
 <li>
 PMP (Project Management Professional) certification is preferred.
 </li>
 <li>
 Agile/Scrum certification (e.g., Certified ScrumMaster) is preferred.
 </li>
 <li>
 COBIT Foundation Certification or higher is preferred.
 </li>
 <li>
 ISO 20K Consultant or Lead Auditing Certification is preferred.
 </li>
 <li>
 Service Integration and Management (SIAM) framework to manage multiple service providers and integrate their services into a cohesive IT service for an organization is preferred
 
 
 </li>
 </ul>
 
 About Malomatia
 
 
 
 
 ABOUT US
 
 
 
 malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.
 
 
 
 Our mission
 
 
 
 Empowering Qatar&rsquo;s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.
 
 
 
 Our vision
 
 
 
 To become Qatar&rsquo;s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.
 
 
 
 Driving change that makes a real impact
 
 
 
 Since 2008, malomatia has been driving Qatar&rsquo;s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation&rsquo;s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar&rsquo;s sustainable future.
 
 
 
 About The Team
 
 
 
 Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.
 
 
 Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.
 
 
 Join us in shaping the future of technology in Qatar
</div>

Senior Manager - Services Operation

Camping Maxx Outdoor Equipment LLC

About the Role: Camping Maxx Outdoor Equipment LLC is seeking a highly experienced and results-driven Senior Retail Operations Manager (Outdoor Equipment) to oversee retail operations in Doha, Qatar. This role focuses on managing store performance, optimizing operations, and driving sales growth in the outdoor and equipment retail sector.Key Responsibilities:<ul><li>Retail Operations Leadership: Oversee daily operations of retail stores and outlets</li><li>Sales Performance: Drive revenue growth, sales targets, and profitability</li><li>Customer Experience: Ensure high standards of service and customer satisfaction</li><li>Inventory Management: Manage stock levels, merchandising, and supply chain coordination</li><li>Process Optimization: Improve store operations, efficiency, and workflow</li><li>Performance Monitoring: Track KPIs, sales metrics, and operational performance</li><li>Team Leadership: Manage store managers, supervisors, and retail staff</li></ul>What We Are Looking For:<ul><li>Experience: Senior-level experience in retail operations or multi-store management</li><li>Skills: Strong leadership, operational, and sales management skills</li><li>Education: Degree in Business, Retail Management, or related field</li><li>Industry Knowledge: Experience in retail, outdoor equipment, or consumer goods</li><li>Leadership: Ability to manage multiple locations and high-performing teams</li></ul>Why Join Us:<ul><li>Retail Industry Exposure: Work in a growing outdoor and lifestyle retail sector</li><li>Leadership Role: Manage multi-store operations and performance</li><li>Career Growth: Opportunities for advancement into regional or director roles</li><li>Dynamic Environment: Work in a customer-focused retail setting</li></ul>الراتب المدفوع: QAR١٥٬٠٠٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Senior Retail Operations Manager

Explore 1990+ Senior sales operations manager in Doha this May. Find roles across top companies and apply now to boost your career.